Job Description:
UX Designer (Contract)
The Role
Fidelity Charitable is looking for a contract UX Designer to support the design and execution of digital experiences across our marketing campaigns and communications. You will work closely with marketing, technology, and content teams to translate business and campaign objectives into polished, user-centered designs that perform across web and email channels.
This role requires someone who is self-directed and comfortable managing multiple projects simultaneously in a fast-moving environment, contributing production-ready work with minimal ramp-up time.
What You Bring
We are the Marketing Technology & Operations team at Fidelity Charitable, and we sit at the center of how one of the nation's most impactful philanthropic organizations connects with donors, financial advisors, and nonprofit partners. Our work enables Fidelity Charitable to deliver personalized, timely, and meaningful digital experiences at scale, supporting a mission that has facilitated more than $118 billion in grants to charitable organizations since our founding.
We partner closely with colleagues across marketing, product, data, compliance, and enterprise technology. Our team is committed to a culture of craft, collaboration, and continuous improvement, where every solution we build contributes to something larger than the work itself. The experiences and communications we design help make that impact possible every day.
UX Designer (Contract)
The Role
Fidelity Charitable is looking for a contract UX Designer to support the design and execution of digital experiences across our marketing campaigns and communications. You will work closely with marketing, technology, and content teams to translate business and campaign objectives into polished, user-centered designs that perform across web and email channels.
This role requires someone who is self-directed and comfortable managing multiple projects simultaneously in a fast-moving environment, contributing production-ready work with minimal ramp-up time.
What You Bring
- UX and campaign design: Solid understanding of UX principles as applied to marketing campaigns, including landing pages, campaign flows, and promotional experiences that drive engagement and action
- Email design: Experience designing for email, including an understanding of rendering constraints, responsive layouts, and how design decisions affect deliverability and performance
- Figma: Proficiency in Figma for wireframing, prototyping, and delivering production-ready design assets and specifications
- Design systems: Experience working within or contributing to a shared component library or design system, with a strong eye for consistency and reuse
- AEM familiarity: Working knowledge of Adobe Experience Manager as a CMS, with the ability to design within the constraints of component-based page architecture
- Brand fluency: Ability to internalize and consistently apply brand guidelines across all design work, ensuring every page, campaign, and communication reinforces a cohesive visual identity
- Accessibility: Working knowledge of WCAG standards with the ability to design with accessibility in mind, including color contrast, touch targets, and screen reader considerations
- User empathy and data-informed design: Ability to understand customer needs, motivations, and behaviors and translate them into compelling design, informed by analytics, A/B test results, or user research
- Conversion-focused thinking: Understanding of how design choices affect campaign performance, including click-through and conversion rates
- Stakeholder collaboration: Comfort presenting work, incorporating feedback, and iterating quickly without losing sight of the original objective; able to navigate compliance and legal constraints common in regulated environments
- Cross-functional handoff: Ability to prepare clean, developer-ready specs and work closely with engineers during implementation to ensure design intent is preserved
- Communication: Strong verbal and written communication skills with the ability to clearly articulate the rationale behind design decisions to both technical and non-technical stakeholders
- Organization and self-direction: Detail-oriented and highly organized, with the ability to prioritize tasks, manage multiple projects in flight, and meet deadlines independently
We are the Marketing Technology & Operations team at Fidelity Charitable, and we sit at the center of how one of the nation's most impactful philanthropic organizations connects with donors, financial advisors, and nonprofit partners. Our work enables Fidelity Charitable to deliver personalized, timely, and meaningful digital experiences at scale, supporting a mission that has facilitated more than $118 billion in grants to charitable organizations since our founding.
We partner closely with colleagues across marketing, product, data, compliance, and enterprise technology. Our team is committed to a culture of craft, collaboration, and continuous improvement, where every solution we build contributes to something larger than the work itself. The experiences and communications we design help make that impact possible every day.