Vice President, Design Strategy
Job Description:
VP, Design Strategy
The Role
As a member of the UX Research and Product Design Strategy team, you will contribute to Fidelity’s future growth using human-centered design to understand customers, generate new offerings and rapidly experiment with new ideas. Your work will include designing and conducting user research, identifying insights and opportunity areas, leading ideation, and testing/learning through prototype development and experiments. You will dig into challenging, ambiguous, human-centered problems that you might not immediately associate with the investment world, but are on the forefront of where finance, technology, work, health, and data intersect.
The Expertise and Skills You Bring
Bachelor’s or Master’s degree in design or business
10+ years of experience in Design Research / Design Strategy / Experience Strategy. Background working on multiple projects at a product design or innovation firm.
Ability to lead a multidisciplinary cross-disciplinary team through the human-centered design process, or lead specific workstreams within the effort
Ability to navigate a complex organization and manage stakeholder relationships
Ability to design and execute qualitative research using a variety of methods based on project goals and timelines
Synthesis expertise—ability to get to the so what, actionable insights, key frameworks, and opportunity areas from research so the whole team can move forward
Ability to translate opportunities to ideas—guiding the team through ideation, concept development, testing and iteration
Excellent communication and presentation skills; experience presenting to senior leaders.
Bonus points for experience working within a highly-regulated industry (e.g. health care, financial services)
The Team
We bring expertise in design research, strategic innovation, ideation, and UX prototyping to develop new products and solutions for our clients and prospects. We tackle early-stage opportunity areas and improve customer experiences using human-centered design and robust product development processes.
At Fidelity, you will have the chance to work with teammates from leading schools and design firms. Team members say they love working here because they can sink their teeth into tricky problems, have work/life balance, and continue to hone their craft in a collaborative and supportive environment.
Company Overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
The base salary range for this position is $125,000-258,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.