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Vice President - Enterprise Fraud Management

Vice President - Enterprise Fraud Management

locationSan Antonio, TX, USA
PublishedPublished: 9/26/2025
Project Management / Professional Services
Full Time

Job Description and Requirements

The Vice President of Enterprise Fraud Management role demands a visionary and results-oriented individual with deep expertise in fraud risk management, data analytics, and the ability to inspire and motivate a high-performing team. Lead RBFCU's comprehensive fraud defense strategy, overseeing all aspects of prevention, detection, investigation, and loss mitigation. Drive a culture of proactive risk management and champion the use of data analytics and cutting-edge technology to safeguard member assets, minimize financial loss, and protect the credit union's reputation.

This position is for our ASC location, (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233

Essential Functions and Responsibilities:

  • Shape RBFCU's enterprise-wide fraud prevention strategy, setting the vision and direction for a comprehensive risk management program.
  • Provide executive oversight of all fraud-related activities, including account takeover, identity theft, card fraud, and internal fraud.
  • Ensure timely and accurate reporting to senior management and the Board of Directors.
  • Chair RBFCU Fraud Committee, producing performance reporting for executives and coordinate actions and mitigation plans.
  • Leverage advanced analytics and fraud intelligence to identify emerging threats, measure performance, and optimize prevention strategies. Translate data insights into actionable plans to anticipate and mitigate fraud risk.
  • Foster strong partnerships across the organization, collaborating with IT, Operations, Marketing, and other departments to embed fraud prevention into business processes and product development.
  • Maintain a deep understanding of regulatory requirements and industry best practices, ensuring RBFCU remains at the forefront of fraud prevention and compliance.
  • Manage budgetary and resource allocation for the department.
  • Establish clear performance metrics, conduct regular reviews, and drive continuous improvement in fraud prevention processes and controls.
  • Champion change and lead the implementation of new technologies, strategies, and initiatives to enhance RBFCU's fraud prevention capabilities.
  • Represent RBFCU in industry forums and regulatory engagements to promote best practices and thought leadership in fraud management.

Requirements:

  • Bachelors degree or minimum of five years previous job related work experience in lieu of Bachelors degree
  • Minimum of five years previous job related Financial Institution experience
  • Minimum of five years previous job related supervisory/management experience
  • Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233, hybrid schedule
  • Some travel required
  • Type and 10-key by touch. Proficient in utilizing PC, software, and other office equipment
  • Excellent interpersonal, organizational, communication, leadership and time management skills
  • Requires teamwork and dedication to build strong relationships with coworkers and to interact with all levels of the organization
  • Must have strong analytical insight and be able to problem solve and work independently
  • Accumulate required education and/or professional experience needed to become a Certified Fraud Examiner (CFE)

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status