Vice President, Onchain Products

Job Description

Amex Digital Labs’ mission is to build the future of payments and membership, creating new value that evolves with our customers' needs and drives deeper engagement and loyalty. We leverage emerging technologies to deliver innovations that enhance how customers pay, travel, dine, and experience the brand.

As Vice President, Onchain Products you’ll play a key role in unlocking the value of onchain networks for our payment products and membership assets. Reporting to the VP Product, Membership Experiences, your role is to scale and grow existing products while developing and expanding new ones through leading a high-performing team.

As a leader in this role, your responsibilities will range from growing a consumer-facing product like Amex Passport to developing new services for a world of agentic onchain payments. You’re a skilled product leader and builder who looks to solve customer pain points through great applications of emerging technology. Curiosity, humility, and the ability to execute and solution in a complex, scaled business is a must.

Responsibilities

Product Strategy & Vision

• Support the enterprise as a thought leader on the constantly evolving onchain ecosystem, bringing deep insights on market trends & competitive threats, as well as opportunities areas for Amex.

• Define how to win in the growing stablecoin ecosystem, setting the roadmap for existing and 0→1 products while prioritizing investment in the right onchain capabilities stack required to build at scale.

• Identify high-impact opportunities for future agentic onchain payment flows and align priorities with business goals, customer needs, and enterprise strategy.

Product Development & Delivery

• Oversee development of onchain products, from definition to ongoing management.

• Work with business units such as Amex Travel and Global Merchant & Network Services to support and influence product roadmaps.

• Ensure high-quality product delivery across front-end experiences, and backend platforms.

• Drive product performance through clear metrics, experimentation, and continuous iteration.

• Partner with external partners and internal BD and GTM teams to effectively get to market.

Platform & Capability Scaling

• Lead the development of platform capabilities necessary for scaled product development across multiple use cases for the enterprise.

• Drive build, buy, partner decisions across developments for the platform.

• Drive adoption of reusable frameworks, tools, and best practices across teams.

Team Leadership & Cross-Functional Influence

• Lead and mentor a team of product directors and managers.

• Partner with a range of teams from engineering and design to risk, compliance and infosec to deliver winning solutions.

• Influence senior stakeholders and drive alignment outside Amex Labs.

• Foster a culture of innovation, accountability, and continuous improvement.

Qualifications

• 7+ years of digital product management experience, leading high-performing teams

• Proven track record of ownership, delivering complex 0→1 and scaled products

• Deep customer focus with experience building intuitive, high-quality digital experiences

• Experience building and scaling onchain products in production environments

• Strong understanding of an onchain stack (e.g. protocols, wallets, tooling, smart contracts, token standards)

• Strong risk and governance mindset; experience operating in regulated environments

• Ability to influence senior leaders, drive alignment, and make data-informed decisions

• Passion for innovation, experimentation, and continuous learning in emerging tech

• A self-starter with an ability to excel in a dynamic, constantly evolving environment

• A collaborative leader at heart – able to support the development of talent and work effectively inside a matrixed organization

• Bachelor’s degree, or advanced degree preferred in Computer Science, Engineering, or Business

Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positions

About us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.​