VP Health Care Implementations

Job Description:

As a Vice President, Fidelity Health Implementations, you will lead a high-impact team responsible for crafting and delivering the implementation project strategy across Fidelity’s healthcare offerings. This role demands a visionary leader with deep expertise in translating strategic priorities into scalable, client-centric solutions.

• Client Advocacy: Serve as the voice of the client, ensuring their needs are prioritized across all program delivery efforts.
• Team Leadership: Manage and mentor a team of Program Managers, fostering collaboration and accountability to deliver seamless, integrated solutions.
• Program Execution: Lead all aspects of the deployment of complex business initiatives, managing risks, resources, and client expectations to ensure high-quality outcomes.
• Cross-Functional Partnership: Engage with internal team members to streamline communications and enhance process efficiency.
• Portfolio Management: Lead integrated program delivery across multiple domains, including:
  • Product launches
  • Plan implementations
  • Annual enrollment campaigns
  • Voluntary benefits onboarding
• Strategic Planning: Collaborate with Fidelity Health product leaders to develop and implement strategies that boost year-over-year growth, profitability, and operational efficiency.
• Compliance Oversight: Ensure all programs align with legal, risk, and contractual obligations.
• Talent Development: Build associates capabilities through coaching, career development, and succession planning.
• Pipeline Cultivation: Establish relationships with internal and external feeder organizations to maintain a robust talent pipeline.

The Expertise and Skills You Bring

• Bachelor’s degree required, MBA or advanced degree preferred
• 10+ years in program management
• 15+ years leading multi-disciplinary teams
• Background in benefits administration or outsourcing
• Proven ability to manage complex client portfolios
• Executive-level communication and influence
• Strong leadership and coaching capabilities
• Consultative sales acumen
• Expert in presentation and stakeholder engagement

Note: Fidelity is not providing immigration sponsorship for this position.

The Team

This position reports to the Head of Client Delivery for Fidelity Health. The Client Delivery team implements and provides on-going project services to Fidelity’s Health Care, Health Savings Account and Voluntary Benefits clients. Fidelity Health plays an integral role in Workplace Investing’s Total Benefits Outsourcing portfolio.

Certifications:

Category:

Program/Project Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.