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Department: Administrative Resource Center
About Us:
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Are you ready to make an impact? We're looking for a dynamic professional to join our team and drive meaningful change across the organization.
The ARC Service Delivery Manager (SDM) at Ballard Spahr serves as a pivotal leader, influencer, and guide to the firm's administrative professionals. Reporting to the Assistant Director of the ARC, the SDM oversees departmental operations and ensures their impact aligns with organizational goals. Responsibilities include addressing issues and concerns, troubleshooting, spearheading system repairs and maintenance, and implementing corrective measures. The role also encompasses clerical and operational duties such as producing progress reports and presentations, maintaining data and records, managing budgets and expenditures, setting goals, assessing workforce performance, and meeting deadlines. Additionally, the SDM supports administrative functions including training, onboarding, and professional development when applicable.
This position is remote for candidates located in states where Ballard Spahr has a presence, with the expectation of onsite attendance as needed. Preference will be given to candidates who are able to work onsite in the Philadelphia office.
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
 As a Service Delivery Manager within the ARC team, you will:
<ul>
<li> Lead and Influence Others: Adept in coaching, mentoring, and guiding others to higher productivity. Contributes to motivating others towards making impactful contributions.</li>
<li>Problem Solving: Highly skilled in recognizing the nature and urgency of problems, proactively approaching resolution with appropriate speed and efficiency, seeking support and context when needed to achieve optimal outcomes.</li>
<li>Oral and Written Communication: Demonstrated expertise in delivering high-quality oral and written communication tailored to diverse audiences, ensuring clarity without compromising on standards. Fosters effective collaboration and openness to feedback, enhancing overall business effectiveness.</li>
<li>Monitor and manage administrative aspects of user, document, and departmental support functions to ensure optimal service.</li>
<li>Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary.</li>
<li>Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews.</li>
</ul>
What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
</ul>
Required Experience:
The ideal candidate will bring proven, at least 5 years of experience in a law firm office operations environment and demonstrate proficiency in leading both onsite and virtual teams. They will have a strong background in managing third‑party service providers and operating effectively within inclusive, large‑scale environments. Exceptional resource planning and problem‑solving skills are essential, along with in‑depth knowledge of escalation procedures, incident management, and service delivery disciplines. Candidates should possess mastery of core computer skills, with prior experience using legal‑specific software such as AIA, WorkShare, Litera Change‑Pro, BigHand, or ServiceNow preferred. Success in this role requires expertise in people management, the ability to train and mentor junior team members, and prior experience working in a principal or home office of a law firm or similar legal environment. Flexibility to travel to satellite offices during periods of complex change or growth, as well as a commitment to regular, predictable attendance and occasional extended hours, are also key requirements.
The salary range for this position is from $95,000- $120,000, which reflects the Firm's good faith and reasonable estimate of possible compensation at the time of posting. Actual pay will depend on several factors such as the candidate's experience, qualifications, and location.
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

ARC Service Delivery Manager

SUMMARYThe Administrator is responsible for the overall daily management and operation of the clinic. The Administrator reports directly to first line regional operational management which may be an Area Director, Regional Director, or Vice President of Operations, depending on the region/demographics.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and tasks may be assigned.GROWTH · Develop and implement processes for program growth in accordance with Company goals. · Plan/coordinate patient scheduling to assure timely acceptance of patients and effective staffing levels. · Implement clinical and operational processes to improve patient health and minimize hospitalizations and missed treatments. · Achieve financial targets to include budget, labor costs, supply costs and expenditures.OUTCOMES · Review all incident reports; make recommendations and take action relative to incidents as appropriate; report at monthly QAPI meeting. · Promote quality management program through education and involvement of staff and patients in outcomes as well as overall responsibility to achieve corporate goals for quality. Leads QAPI meetings and quality improvement committees. · Coordinate the functions of all departments and develop standards and methods of measuring patient care services, including a chronological record of services provided to patients as required by the ESRD Network Coordinating Council and Medicare. · Work with staff to maintain chronological, thorough, and appropriate documentation in the patient record of all treatments, activities, and communication with the patient, physician and other healthcare professionals. · Achieve program's target goals for patient outcomes in accordance with quality patient care and Company goals.OPERATIONAL&nbsp;READINESS· Knowledge of and remain current with federal, state, local laws and regulations, including health care professionals practice act requirements. · Assure that the clinic is in compliance with all applicable federal, state, and local laws and regulations and receives continuing certification from all statutory and regulatory agencies. · Develop, implement and follow up necessary Corrective Action Plans for internal and external surveys. · May assume Charge Nurse's responsibilities as needed. · Responsible for duties listed in Registered Supervising Nurse job description and nursing services policy # C-AD-0110 or must designate Registered Nurse meeting these qualifications. · May fulfill responsibility of facility CEO as delegated by Governing Body. · Conduct and/or participate in both formal and informal meetings with the governing body, Regional Director, Medical Director and the staff. Assure that appropriate staff meetings, in-service education meetings, and team patient care planning meetings are held monthly. Assure that Quality Assessment &amp; Performance Improvement Program is current at all times. · Establish, maintain, and submit all required records and reports concerning staff, patients, and the operational affairs of the center. · Plan, coordinate, and approve effective and efficient staffing to meet patient needs and regulations. · Oversee the maintenance of equipment and supplies to meet current laws and regulations.OPERATIONAL READINESS (cont.) · Continuously monitor to ensure that a safe and sanitary physical environment is maintained throughout the facility; that all equipment is maintained and functions properly; and that adequate and appropriate inventory levels of all supplies are available and used correctly. · Supervise the maintenance of equipment, building areas occupied by the center and other property belonging to the center. · Know and understand the water treatment and mechanisms of the equipment of the facility. · Assist, when necessary, with disinfection of equipment and supplies including bicarbonate delivery systems and dialysis machines.PARTNERSHIPS · Monitor all contractual agreements; update as needed with corporate oversight. · Maintain collaborative working relationship with Medical Director and physicians. · Establish and maintain a positive relationship with area hospitals, agencies, vendors and the community. · Actively promote GUEST customer service standards; develop effective relationships at all levels of the organization. · Respond effectively to inquiries or complaints.STAFF&nbsp;DEVELOPMENT/&nbsp;RETENTION · Ensure all staff meet required qualifications for position held and perform duties within limitations established by and in accordance with company policy/procedures, health care professionals practice acts, applicable state and federal laws and regulations. · Recruit, train, develop, and supervise all personnel. · Maintain effective personnel management and employee relations, including evaluating the performance of all personnel; approving and submitting all hours worked and counseling and disciplining employees. · Uphold management goals of corporation by leading staff in team concepts and promoting a team effort. · Effectively communicates expectations; accepts accountability and holds others accountable for performance.ADMINISTRATORState Specific RegulationsAlabamaIF DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Hold at least a baccalaureate degree and has at least one (1) year of experience in a dialysis unit OR</li><li> Meets the qualifications for a qualified physician director or qualified registered supervising nurse.</li></ul>Georgia <ul><li> Hold at least a baccalaureate degree and has at least one (1) year experience in an end stage renal disease facility OR</li><li> Meets the qualifications for a physician director or a nurse responsible for nursing services for an end stage renal disease facility OR</li><li> Has been acting for at least two (2) years as a facility administrator for an end stage renal disease facility which has been certified for the federal Medicare program.</li></ul>Maryland IF NOT THE DESIGNATED CEO FOR THE CLINIC, MUST: <ul><li> Be 21 years old or older.</li><li> Possess a high school diploma or a high school equivalency diploma.</li><li> Have at least one (1) year of dialysis experience.</li><li> Have no criminal conviction or other criminal history that indicates behavior that is potentially harmful to patients, documented through either a criminal history records check or criminal background check completed within one (1) month before employment.</li></ul>New Jersey <ul><li> A baccalaureate degree from an accredited college or university and the equivalent of at least one (1) year experience in supervising renal dialysis services OR</li><li> Five (5) years full-time experience in the provision of renal dialysis services and documentation of supervisory experience for at least one (1) year.</li></ul>South Carolina <ul><li> Hold at least a baccalaureate degree or have a minimum of an associate degree in a health-related field with at least two (2) years experience in ESRD within the past five (5) years.</li></ul>Wyoming PERSON IN CHARGE OF THE OPERATION OF THE FACILITY TWENTY-FOUR (24) HOURS PER DAY AND IS:<ul><li> A physician OR</li><li> A Registered Nurse who has at least six (6) months of experience working in a renal dialysis center OR</li><li> An individual with a bachelors degree and one (1) year experience in health service administration, preferably in a renal dialysis center.</li></ul>REGISTERED SUPERVISING NURSEState Specific RegulationsGeorgia <ul><li> RN with twelve (12) months of experience in clinical nursing, and an additional six (6) months of experience in nursing care of the patient with permanent kidney failure or undergoing kidney transplantation, including training in and experience with the dialysis process OR</li><li> RN with eighteen (18) months of experience in nursing care of the patient with on maintenance dialysis, or the nursing care of the patient with a kidney transplant, including training in and experience with the dialysis process.</li><li> Where the RN responsible for nursing services is also in charge of self-care dialysis training, at least three (3) months of the total required dialysis experience is in training patients in self-care.</li></ul>New Jersey THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF NJ AND MUST:<ul><li> Have twelve (12) months full time experience in nursing supervision and/or nursing administration obtained in a hemodialysis setting within the last twenty-four (24) months.</li></ul>South Carolina THIS POSITION IS CONSIDERED DIRECTOR OF NURSING SERVICES IN THE STATE OF SC AND MUST: <ul><li> Be a registered nurse with at least eighteen (18) months of experience in clinical nursing, with at least six (6) months experience in care of patients with ESRD.</li></ul>Texas THIS POSITION ALSO MAY BE KNOWN AS THE DIRECTOR OF NURSING IN THE STATE OF TX AND MUST:<ul><li> Have at least eighteen (18) months experience as an RN, which includes at least twelve (12) months experience in dialysis within the last twenty-four (24) months; OR </li><li> Have at least eighteen (18) months experience as an RN, and holds a current certification from a nationally recognized board in nephrology nursing or hemodialysis.</li></ul>

U.S. Renal Care

Dialysis Facility Administrator

ResponsibilitiesHR AdministratorHowmet Aerospace has an opportunity for an on-site HR Administrator in our Whitehall, MI location! Reporting to the Employment Manager, this role provides essential administrative support to our high-volume Talent Acquisition team. The HR Administrator will play a key role in managing candidate activity and ensuring a smooth and efficient onboarding process through a wide range of coordination and support tasks.Key Responsibilities:<ul><li>Maintain and update the applicant tracking system (ATS)</li><li>Manage candidate statuses and dispositioning within the ATS</li><li>Own the job requisition process, including data input, manager coordination, approvals, and job posting</li><li>Schedule interviews and coordinate candidate travel and expense reimbursement</li><li>Conduct initial candidate phone screens&nbsp;</li><li>Issue visitor badges and coordinate onsite interview logistics</li><li>Conduct professional reference checks</li><li>Coordinate and track pre-employment requirements (e.g., physicals, background checks)</li><li>Assist with internal audits and documentation for compliance purposes</li><li>Ensure accuracy and confidentiality of sensitive candidate and employee information</li><li>Other duties as assigned</li></ul>QualificationsBasic Qualifications:<ul><li>High School Diploma or GED from an accredited institution</li><li>A minimum of two years’ office or administrative experience OR a possess a Bachelor’s degree&nbsp;</li><li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li></ul>Preferred Qualifications:<ul><li>Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field</li><li>Experience supporting a recruiting or HR department in a high-volume environment</li><li>Familiarity with applicant tracking systems&nbsp;</li><li>Understanding of basic HR compliance and onboarding practices</li><li>Experience coordinating interviews, travel, or candidate communications</li><li>Strong written and verbal communication skills</li><li>Demonstrated ability to manage multiple priorities with accuracy and efficiency</li><li>High level of discretion in handling confidential and sensitive information</li><li>Proficiency with Microsoft Office Suite (especially Outlook, Excel, and Word)</li></ul>About us﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a>

Howmet Aerospace

HR Administrator

At American Career College, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.**Hours 11am-8pm**You will make an impact by:&nbsp;<ul><li>Answering all incoming calls, directing calls to appropriate individual or department, taking messages and/or handling caller’s inquiries whenever possible.</li><li>Opening building and retrieving general voicemail messages received during non-business hours and direct to appropriate person for follow-up.</li><li>Greeting incoming visitors, determining the nature of their business, and contacting individuals or departments to notify them of their presence.</li><li>Picking-up, date-stamping, sorting, and delivering in-coming and out-going mail and all general correspondence as needed.</li><li>Assisting in planning and preparation of meetings and conference room scheduling.</li><li>Performing general data entry function as required.</li><li>Maintaining the general filing system and filing all correspondence.</li><li>Monitoring and maintaining an adequate inventory of office supplies.</li></ul>Your Experience Includes:<ul><li>Minimum six months of experience performing receptionist or general clerical duties, communicating with the public by telephone and in person; or an equivalent combination of training and experience.</li><li>Experience with operation of a multi-line telephone system preferred and handling a high volume of telephone calls with courtesy, speed and accuracy.</li><li>Experience with computer and other standard office equipment.</li><li>Knowledge of basic office procedures.</li><li>Experienced with MS Office.</li></ul>Education:<ul><li>High school graduate required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

Receptionist

POSITION SUMMARY:Responsible for recruiting qualified applicants for admission to the University in accordance with state and federal accreditation and institutional policies and regulations, consistent with the highest ethical standards. The Admissions Representative is responsible for managing time and inquiry resources to generate interest in our programs. This position will conduct a high volume of prospective phone contacts to secure appointments and facilitate interview activities, and conduct follow-up activities with unresolved interviewees and future class applicants. They will work interdepartmentally with Student Support Services to ensure students are supported and successfully matriculate.&nbsp; Incumbent must ensure that the South University philosophy is considered in carrying out the duties and responsibilities of this position: quality services to clients; development, growth, involvement, and recognition of employees; sound economic principles; and maintenance of an environment that is conducive to innovation, positive thinking, and expansion.KEY JOB ELEMENTS: <ul><li>Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations to students, parents, and educators.</li><li>Manage inquiries to achieve prompt contact and performance activity weekly goals; utilize approved recruitment policies/formats; make prompt and effective contact with inquiries and redirect unqualified candidates based on incompatible career goals.</li><li>Secure new inquiries (Personally Developed Referrals) by directly asking phone and in-person contacts about referrals of others who may be interested in programs offered.</li><li>Schedule and conduct interviews, pursue qualified candidates for enrollment, and determine the appropriateness of candidates for enrollment based on career goal compatibility.</li><li>Accurately forecast projected new students periodically for admissions leadership. &nbsp;</li><li>Consistently conduct follow-up meetings, monthly at minimum, with all applicants to ensure successful matriculation.</li><li>Assist other personnel and departments with data collection and problem-solving.</li><li>Participate in appropriate recruitment and enrollment activities, including open houses, regional presentations, training sessions, orientation programs, career days, community outreach, employer partnerships, etc.</li><li>Other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree in business or a related field and one year of successful admissions or sales experience, OR associate’s degree and three years of successful admissions or sales experience.&nbsp; (Salary level will be based on degree level.)</li><li>Sincere interest in helping others achieve life goals</li><li>Excellent written and verbal communication skills.&nbsp; </li><li>Strong interpersonal skills with both faculty and student populations.&nbsp;</li><li>Superior organizational and problem-resolution skills.&nbsp;</li><li>Goal-oriented and highly ethical.&nbsp;</li><li>Strong expertise with MS Office as well as field-related hardware and software packages and systems for reporting features.</li><li>Ability to interact effectively as either a leader or a team member and work collaboratively with other departments.&nbsp;</li><li>Ability to listen to customers (e.g., staff, etc.) and to understand and respond positively to their requests.&nbsp;</li><li>Ability to adapt to changing assignments and multiple priorities.&nbsp;</li><li>Ability to manage multiple tasks and successfully meet deadlines.&nbsp;</li></ul>ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email, video conference, and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe, and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student, and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures, and perspectives can thrive.JobFamilyAll PositionsEducationLevelAssociate DegreeTelecommutePercentage100HiringMinRate49062HiringMaxRate65000

South University

Admissions Representative

As an Senior Admissions Advisor for a certified Great Place to Work, you will guide prospective students on their path towards a career in healthcare. In doing so, you will help them change not only their own lives, but also those of the patients in their care. You will be a prospective student’s first connection at West Coast University, and you will support them through the application and enrollment process.You will make an impact by:<ul><li>Handles a high volume of student inquiries and follow-up activities. Continuously follows up on prospective student inquiries and assigned inquiries in a timely manner. Notates conversations with prospective students in Customer Relationship Management software. Sends marketing materials to prospective students.</li><li>Ensures the Admissions team meets goals. Assists Admissions Advisors with prospective student obstacles such as childcare, financial problems, transportation needs and work schedule. Assists with monitoring Admissions Advisor’s telephone activities. Lends support to Admissions Advisors for them to achieve goals.</li><li>Strives to secure higher quality assurance evaluation scores than the Admissions Advisors.</li><li>Maintains an acceptable level of prospective student referral inquiries. Responds to all inquiries in a timely manner. Manages conversion rates, such as inquiries to appointments, to meet goals.</li><li>Assists prospective students with completing enrollment packets. Verifies and records prospective student information. Completes tuition information sheet for the Financial Aid department. Discusses financial obligations with prospective students. Review students' Financial Aid outcomes to determine affordability.</li><li>Addresses questions and concerns from new students. Emphasizes the importance of orientation to new students.</li><li>Recruits and enrolls qualified applicants into programs of study beneficial to the students’ career objectives and academic needs in an efficient and supportive manner utilizing sales and marketing techniques that may include group presentations/events, campus tours, on and off-site job fairs and other methods as applicable.</li><li>Ensures that prospective students complete all required forms for enrollment and processing.</li></ul>Your Experience Includes:<ul><li>Experience with MS Office.</li><li>Experience with data entry and multi-line phone aptitude.</li><li>Ability to conduct individual or group information sessions and advise students about their educational opportunities.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to work in a fast-paced environment.</li><li>Ability to exercise excellent customer service skills.</li></ul>Education:<ul><li>Bachelor's degree required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Senior Admissions Advisor

Come care with us at West Coast University! As an Admistrative Assistant for a certified Great Place to Work, you will provide administrative support for healthcare programs. &nbsp;Through your daily activities and interactions, you will help students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At West Coast University you will have the opportunity to share your knowledge and experience as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Assisting the program leadership team with all administrative assignments.</li><li>Dealing discreetly with large volumes of sensitive, confidential information concerning student, staff, faculty and campus affairs, information contained in minutes, letters, and other documents.</li><li>Initiating, collecting, and tracking data within a database system to ensure appropriate related records are maintained.&nbsp; </li><li>Scheduling and organizing committee meetings; assisting with the preparation, typing, filing, and distribution of minutes.</li><li>Providing world class customer service to students, associates, faculty, and other stakeholders.</li><li>Monitoring and communicating regularly with students and/or associates for adherence to license, certifications, development activities, and any other applicable information/documentation and sends to proper department for filing.</li><li>Serving as backup to other departments (student services, bursar, registrar, reception, etc.) as needed.</li><li>Maintaining record keeping and filing systems.</li><li>Maintaining files, ensuring accurate and up-to-date information for accreditation.&nbsp; Maintains accreditation files and prepares accreditation reports as directed. </li><li>Performing other duties as assigned.</li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Two to three years of experience performing office and administrative/secretarial duties, preferably including some administrative support work for one or more managers in an academic or business office environment.</li><li>Proficient reception and telephone communication skills and techniques.</li><li>Knowledge of record keeping, account maintenance, and purchasing practices and procedures.</li><li>Proficient command of grammar, punctuation, spelling, and correct usage of the English language.</li></ul>Education: <ul><li>Associate’s degree or equivalent work experience required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Administrative Assistant

POSITION SUMMARY:&nbsp;&nbsp; The successful candidate will be responsible for answering all switchboard phone calls, greeting and directing visitors in a friendly and customer focused manner and providing administrative support for the enrollment processes.&nbsp; Incumbent must assure that the South University philosophy is considered in carrying out all duties and responsibilities.&nbsp; This philosophy includes the provision of quality services to clients; development, growth, involvement, and recognition of employees; application of sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Responsible for answering incoming calls. Route calls promptly and correctly to the proper staff person or voicemail, correctly and politely take messages when necessary. </li><li>Greet visitors in a friendly, welcoming and professional manner. Ensure campus visitors sign in, receive parking authorization, name tags, and receive escort to the individual assisting them.</li><li>Support the enrollment processes with tasks such as ordering and student transcripts, verifying transcripts are received and processed, and conducting student verifications </li><li>Assist as necessary with planning and execution of special admission events. </li><li>Maintain appointment calendar for admissions, financial aid and academic counseling; assist with confirming appointments and rescheduling as needed.</li><li>Inventory and maintain marketing materials and promotional items</li><li>Assist with data entry, scanning documents, e-mailing processing requests and follow up, and special projects as needed. </li><li>Assist with the execution of direct mail and bulk mail projects. </li><li>Perform any other duties as needed.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree preferred </li><li>Experience with a multiple line busy switchboard. </li><li>Strong customer service and organizational skills. </li><li>Basic computer literacy and ability to type a minimum of 30 words per minute. </li></ul>WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.JobFamilyAll PositionsEducationLevelHigh School

POSITION SUMMARY:&nbsp;&nbsp; The successful candidate will be responsible for answering all switchboard phone calls, greeting and directing visitors in a friendly and customer focused manner and providing administrative support for the enrollment processes.&nbsp; Incumbent must assure that the South University philosophy is considered in carrying out all duties and responsibilities.&nbsp; This philosophy includes the provision of quality services to clients; development, growth, involvement, and recognition of employees; application of sound economic principles; and maintenance of an environment which is conducive to innovation, positive thinking and expansion. KEY JOB ELEMENTS: <ul><li>Responsible for answering incoming calls. Route calls promptly and correctly to the proper staff person or voicemail, correctly and politely take messages when necessary. </li><li>Greet visitors in a friendly, welcoming and professional manner. Ensure campus visitors sign in, receive parking authorization, name tags, and receive escort to the individual assisting them.</li><li>Support the enrollment processes with tasks such as ordering and student transcripts, verifying transcripts are received and processed, and conducting student verifications </li><li>Assist as necessary with planning and execution of special admission events. </li><li>Maintain appointment calendar for admissions, financial aid and academic counseling; assist with confirming appointments and rescheduling as needed.</li><li>Inventory and maintain marketing materials and promotional items</li><li>Assist with data entry, scanning documents, e-mailing processing requests and follow up, and special projects as needed. </li><li>Assist with the execution of direct mail and bulk mail projects. </li><li>Perform any other duties as needed.</li></ul>REQUIREMENTS:<ul><li>Bachelor’s degree preferred </li><li>Experience with a multiple line busy switchboard. </li><li>Strong customer service and organizational skills. </li><li>Basic computer literacy and ability to type a minimum of 30 words per minute. </li></ul>WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. South University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thriveJobFamilyAll PositionsEducationLevelHigh School

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