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Title: Executive Assistant Asset Management Compliance, Risk and Business Operations – US Administration Team The Executive Assistant position in Fidelity’s Asset Management (AM) division plays a vital role in the company's success. Individuals serving in these positions are part of a larger AM Compliance, Risk and Business Operations global administrative team and recognized by their colleagues as key members of our team. You will have the opportunity to work directly with and provide support to management at all levels of the company and frequently deal directly with customers and business partners as well. The Role Provide advanced and diverse administrative support within Asset Management. This support will include: <ul> <li>Provide all aspects of support (e.g., proactive calendar management, meeting coordination, trouble shooting of conflicts and potential obstacles, complex travel and expense reporting) for multiple executives and investment professionals </li><li> Manage daily workflow of expected and unexpected requests and commitments to ensure accuracy, efficiency and timeliness </li><li>Communicate “on behalf of” at all levels both internally and externally </li><li>Develop and maintain working relationships across business units to facilitate efficiency and problem solving </li><li>Engage with team members to advance best practices and cross-train on new and existing tools </li></ul> The Expertise and Skills You Bring This position requires an experienced administrative assistant who demonstrates professionalism, maturity, enthusiasm, initiative and a high level of energy. 2+ years of executive administrative experience preferred. <ul> <li>Strong organizational, time-management, prioritization and project management skills Ability to successfully build relationships and interact positively and effectively across multiple levels Excellent written and verbal communication skills Focus on accuracy and attention to detail </li><li>Patience, creativity, flexibility, and teamwork in scheduling meetings </li></ul> <ul> <li>Experience in managing sensitive and confidential information </li></ul> <ul> <li>Initiative and follow through to identify and resolve potential obstacles or conflicts and provide immediate resolution and/or alternatives </li><li>Strong Microsoft Outlook, Word, PowerPoint, Excel and MS Teams skills </li></ul> Education: A bachelor’s degree strongly preferred or related work experience Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Fidelity TalentSource

Executive Assistant

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Recovery ServicesAll Locations: 1601 Washington Street, 79 Paris StreetPosition Summary: The Practice Secretary plays a vital role in supporting the Recovery Services program across both the South End and East Boston locations. This position involves performing a wide range of clerical and reception activities, greeting patients and visitors with excellent customer service, and screening walk-ins to practice. Monday – Friday, 8:00am -5:00pm. Monday-Friday, 8:00-5:00pm and may require flexibility.Essential Duties and Responsibilities:Provider and Patient Support:<ul><li>Effectively screens incoming calls for the department.</li><li>Monitor department/providers schedules and in-basket pools to ensure timely responses.</li><li>Assist with provider inquiries regarding patient scheduling, account status, or referral progress.</li><li>Serve as the first point of contact for patient inquiries and appointment changes.</li></ul>Scheduling &amp; Appointment Management:<ul><li>Schedule, reschedule, and cancel appointments as per provider or patient requests.</li><li>Conducts calls to confirm appointments.</li><li>Handle incoming patient calls and messages regarding appointment inquiries and scheduling changes.</li><li>Track and manage patient follow-ups and cancellations as needed.</li></ul>Documentation &amp; Communication:<ul><li>Sort, fax, and scan patient documents and ensure they are accurately added to patient records.</li><li>Assist with the completion of clinical forms, letters, and other documentation as directed by providers.</li><li>Maintain clear and empathetic communication with patients and staff through written, electronic, and verbal interactions.</li></ul>Collaboration &amp; Teamwork:<ul><li>Interact with/manage inquiries from NH and outside providers to facilitate access to care.</li><li>Work collaboratively with co-workers, share knowledge and expertise, and lend assistance to ensure department goals are met.</li><li>Demonstrate professionalism, courtesy, and positivity in all interactions with patients and colleagues.</li><li>Provide backup support for the East Boston location and assume the responsibilities of the Patient Access Coordinator for the Behavioral Health departments, as needed.</li></ul>Other Duties:<ul><li>Responsible for maintaining, troubleshooting, and obtaining services for equipment and/or facility related issues.</li><li>Keeps track of and orders office supplies, based off assignment.</li><li>Perform any other duties/workflows authorized by management or as needed for the smooth operation of the department.</li><li>Engage in continuous learning and professional development to improve job performance and patient care.</li><li>Participates in required departmental activities and meetings.</li><li>Responsibility to enter and track incident reports for the health center and for BSAS</li><li>Prepares and sends required letters to BSAS, with management assignment.</li><li>Maintain excellent punctuality and attendance.</li><li>Adheres to all NeighborHealth and departmental policies and procedures.</li></ul>Qualifications and Requirements:​EDUCATION:<ul><li>High school diploma or equivalent required; associate's degree in healthcare administration or related field preferred.</li></ul>EXPERIENCE: <ul><li>Previous experience in a healthcare setting.</li></ul>SKILLS/ABILITIES:<ul><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office Suite and electronic health record (EHR) systems.</li><li>Excellent communication and customer service skills, with the ability to interact with patients, providers, and staff in a respectful and compassionate manner.</li><li>Detail-oriented, with strong problem-solving skills and the ability to prioritize tasks effectively.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Bilingual (English/Spanish) required.</li></ul>

Practice Secretary

Fidelity TalentSource is currently seeking top candidates to serve Fidelity as a Security Representative. This position is a contract position and is located in Smithfield, RI Are you a motivated, dedicated professional looking to make a change over to a career that promises significant growth? Working as part of a team, you will play an integral role in creating peace of mind for Fidelity and its customers by protecting company assets, minimizing risk, and ensuring overall safety at a variety of locations. This is not a typical “security guard” position, and no prior security or law enforcement experience is required. We will train you to actively patrol and respond to breaches and other threats against the firm, as well as acting as a first-responder in emergency situations. This contract role is also an entry point to positions throughout Fidelity, with a diverse range of advancement opportunities, not only within the division, but also to non-security careers such as a Financial Representative. If you are ready for a rewarding new challenge with a global financial leader, and if you meet our qualifications (including a full background check), then we want to talk with you. Contact us today! Job Requirements As a Security Representative, you must be motivated, engaged, ambitious, and looking to build a long-term career. This is not a desk job, and you must be prepared to work as part of a team, acting quickly and expertly as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of department managers and staff in addition to external visitors. Please note: Hire for this position is contingent upon successful completion of a thorough background check, including criminal, credit and education history, previous work experience/references, and a drug screen. Specific qualifications for the role include: • 2 years’ experience in a role requiring solid interpersonal skills • Ability to spend periods of time walking or standing at a fixed post • Ability to perform first-responder rescue activities involved with medical or facility emergency situations • Knowledge of basic first aid and CPR, or the ability to acquire such knowledge through training • Knowledge of basic physical security techniques and principles, or the ability to acquire such knowledge through training • Ability to present a neat, clean, non-threatening appearance and professional demeanor • Ability to demonstrate poise and self-control under stress • Basic computer proficiency • Dedication to excellent customer service • Good analytical skills • Availability to work a flexible schedule, including days, nights, or weekends • Some college, preferred; bachelor’s degree or equivalent, a plus; criminal justice degree, a plus The hourly pay rate range for this position is $20-$22 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Security Officer

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Mental Health Addiction ServicesAll Locations: 1601 Washington StreetPosition Summary: Under the direction of the Chief Behavioral Health Officer, the Administrative Director is an agent of change who oversees the overall clinical quality and operations for the Department of Behavioral Health our South End location, which includes the Integrated Behavioral health, Outpatient therapy, School-based services, specialty, and Telehealth delivered to ages 6+ at all practice locations. The Administrative Director has direct supervisory oversight of NeighborHealth’s South End Behavioral Health services and for the Center of Excellence training team, including the Program Director. This role focuses on enhancing service delivery, workforce development, quality improvement, positive culture, and regulatory compliance. This role involves identifying business development opportunities, providing leadership to clinical and administrative teams, managing budgets, and fostering partnerships with community organizations to improve patient care and access to services.1.Develop and implement strategic plans to enhance service delivery and patient outcomes.2.Assist in implementing and evaluating medical standards, updating protocols, policies, procedures, and patient education materials in collaboration with the Medical Director(s).3.Facilitates in collaboration with the BH Leadership Team EPIC support, training and assistance to BH team and functions as the liaison to the IT Epic training team as indicated.4.In collaboration with the BH Medical Director, designs and implements the BHC and Psychiatric provider orientation and training program for both sites.5.Actively participates in emergency management, regulatory compliance and patient safety programs as a content expert along with other BH leaders for behavioral health-related issues.6.As a member of the BH Project Team works closely with the BH Leadership team and project managers to design, formally request, implement and execute each in project with a high degree of integrity and efficiency.17.Specific to NeighborHealth South End BH, coordinates BH system of care design in collaboration with multidisciplinary departments to ensure clinical delivery of services remains relevant and useful to the patient population served, including school-based services, IBH, Specialty, and all other clinical programs assigned.18.Provides programmatic management and oversight of access and utilization data to the entire integrated Care Team while holding teams accountable for performance outcomes.19.&nbsp;Oversees the development, implementation and sustainability of a Youth Behavioral Health service line, including prevention, intervention, and wrap around services.10.Assists in BH Department fiscal management: participation in the preparation and monitoring of the departmental budget; BHC productivity/utilization review, and documentation/coding/billing practices and improvements.11.Provides high quality clinical supervision to assigned BHCs and students.12.With the BH leadership team members shares on-call responsibilities and provides clinical consultation to BHCs on call as well as to medical colleagues in the management of psychiatric emergencies, urgent clinical matters and highly complex patients.13.Responds to, addresses and resolves, as indicated patient and provider complaints in a timely manner, seeking support and consultation as needed.14.Meets the clinical requirements as delineated in the BHC job description and develops and maintains a practice at an agreed upon percentage of FTE which is subject to modification up or down depending on the evolving demands of the role.15.Identify and pursue business development opportunities to expand services and enhance market presence.16.Build and maintain partnerships with community organizations, healthcare providers, and stakeholders to promote collaboration and resource sharing.17.Provide strong leadership and supervision to clinical and administrative teams, fostering a collaborative environment by driving high performing and high positive teamwork. &nbsp;18.Adheres to all NeighborHealth and departmental policies and procedures.19.Mentors and develops staff to enhance professional growth and improve team performance. Holds team members accountable for underperformance in accordance to NeighborHealth’s policies and procedures.20.Participates in required departmental activities and meetings. Collaborate with clinical teams to integrate services and improve care coordination.21.Lead initiatives for quality improvement and performance metrics.22.Conduct audits and investigations, prepare reports, and implement corrective action plans as needed.23.Performs other related duties as agreed upon and required.Other Duties &amp; ResponsibilitiesOrganizational Competencies1.Reads, understands, and complies with all Organizational, local, State, and Federal policies and procedures and all laws related to position responsibilities and employment at NeighborHealth;2.Upholds procedures and systems to safeguard the confidentiality of&nbsp;all patient and employee information.&nbsp;3.Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.4.Leads with “grace under pressure” and models “Patients First” approach to healthcare administration.5.Is solution-focused and a problem solver.EDUCATION: Master’s or Doctoral Degree in the Mental Health field. Independent licensure required (LP, LICSW, LMHC, LMFT).EXPERIENCE: Minimum of 5 years' experience working in behavioral healthcare settings. 5 years of progressive management experience with a track record of leading high performing, highly impactful, highly positive teams.SKILLS/ABILITIES:<ul><li>Excellent communication skills and ability to hold teams accountable.</li><li>Agent of change and healthcare innovation.</li><li>Strong organizational and time management skills.</li><li>Proven Ability to prioritize and manage multiple projects and tasks.</li><li>Excellent oral and written communication skills.</li><li>Analytical skills necessary for the gathering and analyzing of data and reports, and to identify trends/issues.</li><li>Comfortable with the pace of primary and emergency care, within an interdisciplinary team.</li><li>Awareness of and demonstrated commitment to the delivery of culturally competent care.</li><li>Proven customer service skills.</li></ul>This position requires onsite presence with hybrid flexibility, as determined by supervisor.

Administrative Director for Behavioral Health-South End

<h4>Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!</h4>Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: South End Recovery ServicesAll Locations: 1601 Washington Street, 79 Paris StreetPosition Summary: Join our vibrant team with NeighborHealth’s Recovery Services programs in the South End and East Boston! This unique role blends backup medical assistance and administrative support with the exciting opportunity to lead support staff and coordinate special projects and activities for the Recovery Services programs and our patients. You'll be part of a mission-driven organization dedicated to promoting and sustaining healthy communities through a compassionate, harm reduction model. This role involves working directly with individuals on their journey through or towards recovery from substance use, celebrating their strengths and milestones, and providing caring support. It's perfect for someone who loves variety, thrives in a team environment, and is passionate about making a positive impact on the lives of others.RESPONSIBILITIES:<ul><li>Balance compassionate tasks. You'll have dedicated time slots to shine as a leader, seamlessly balancing roles as a medical assistant and administrative support, all while coordinating impactful projects that directly benefit our patients and enhance their care experience.</li><li>Collaborate with other medical assistants at our Recovery Services sites to ensure smooth daily operations, including schedule management and daily prep.</li><li>Will provide backup MA coverage during call outs/vacations and general oversite for MA’s at both Recovery Services clinics.</li><li>Help us break down barriers to treatment and make healthcare more accessible for everyone!</li><li>Prepare and organize materials for our weekly team rounds/case review – your chance to shine!</li><li>Assist with coordinating and scheduling our meetings and trainings, ensuring these key events run smoothly and contribute to our team's success.</li><li>Manage patients' monthly injectable medication care, including scheduling, prior authorizations, and coordination with pharmacies/insurance companies.</li><li>Interface with specialty pharmacies regarding medication delivery, storage, and refills.</li><li>Provide problem-solving support for patients and external partners, including insurance companies and pharmacies.</li><li>Opportunity to get involved in grant applications, activities, and tracking/reporting grant progress and quarterly data.</li><li>Oversee the ordering of supplies and patient education materials.</li><li>Maintain and organize records, including patient logs, tracking logs, data review, and report creation.</li><li>Implement program/health center policies, BSAS guidelines, and other patient materials.</li><li>Collaborate with quality improvement teams to meet quality indicators.</li><li>Assist in policy and regulation compliance and workflow development.</li></ul><ul><li>Many learning and training opportunities available when you are part of our passionate team. Learn about harm reduction and various treatment options with us!</li><li>Maintain a professional, courteous, and positive manner with all contacts.</li><li>Greet patients with respect and courtesy, both in person and on the phone.</li><li>Work collaboratively with co-workers to achieve common goals, share knowledge and expertise, and offer assistance as needed.</li></ul>The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. &nbsp;This is not a comprehensive listing of all responsibilities and duties which may be assigned by the Supervisor.EDUCATION:- High School Diploma or G.E.D.- Graduation from a Certified Medical Assistant Program- BCLS certification (per department policy).- Bilingual skills preferred.EXPERIENCE: Two years as a Medical Assistant, with six months at East Boston Neighborhood Health Center.SKILLS/ABILITIES: Meets medical assistant skill level with addition of demonstrated leadership ability.Travel: This role will require some backup coverage and support to both locations of the Recovery Services Program in the South End and East Boston.

Medical Assistant, Clinical Administrator

<h4>Thank you for your interest in careers at EBNHC!</h4>Everywhere you turn, you can feel it.&nbsp; There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country.&nbsp; From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.Interested in this position?&nbsp; Apply on-line and create a personal candidate account!Current Employees of EBNHC - Please use the internal careers portal to apply for positions.To learn more about working at EBNHC and our benefits, check out our Careers Page at careers.ebnhc.org.Time Type: Part timeDepartment: South End Washington Family MedAll Locations: 1601 Washington StreetDescription: A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.Essential Duties and Responsibilities:<ul><li>Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.</li><li>Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.</li><li>Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out.Reviews After Visit Summary instructions with patient as needed.Prints additional labels as needed.</li><li>Responsible for early am chart preparation and other opening/closing procedures.</li><li>Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.</li></ul>Qualifications and Requirements:<ul><li>High School Diploma or GED</li><li>At least one year in a medical office setting</li><li>Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred</li><li>Bilingual Spanish skills required</li></ul>

16 Administrative Jobs in Walpole, MA, USA