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<h4>Introduction</h4> The Connecticut&nbsp;Insurance Department&nbsp;(CID)&nbsp;is currently accepting applications for an&nbsp;Insurance Actuary Associate&nbsp;position within the Actuarial Division. WHAT WE CAN OFFER YOU <ul><li>Visit our&nbsp;State Employee Benefits Overview&nbsp;page!</li><li>Work at a Forbes-recognized company! Connecticut is proud to be featured on both&nbsp;America's Best Employers by State&nbsp;and&nbsp;Best Employers for New Grads&nbsp;in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.</li><li>Professional growth and development opportunities</li><li>A healthy&nbsp;work/life balance&nbsp;to all employees</li></ul> POSITION HIGHLIGHTS <ul><li>Full Time, 40 hours per week</li><li>Location: 153 Market Street in Downtown Hartford, easily accessible for all commuters.</li><li>Monday - Friday</li><li>8:00 AM to 4:30 PM</li><li>Hybrid (combination of in-office/telework)</li></ul> THE ROLE As an Insurance Actuary Associate within the Actuarial Division, you will play a vital role in our mission. You will collaborate with a team of dedicated professionals to analyze insurance data, assess risk, and make critical recommendations. Your expertise will help us ensure that insurance rates are fair and adequate, and that insurance companies are financially stable. The Insurance Actuary Associate will perform the following functions with guidance from an Insurance Actuary, Insurance Actuary Supervisor, and Chief Insurance Actuary: <ul><li>Analyze insurance data and perform actuarial calculations to determine risk and pricing for various insurance products</li><li>Conduct research and evaluate insurance industry trends to inform pricing strategies and rate filings</li><li>Assist in developing and maintaining actuarial models and tools to support business decisions</li><li>Create reports and presentations to effectively communicate actuarial findings and recommendations to relevant individuals or groups</li><li>Collaborate with cross-functional teams to support the implementation of actuarial initiatives and projects</li><li>Stay updated on regulatory changes and industry standards to ensure compliance and drive continuous improvement</li></ul> ABOUT US Our mission at the State of Connecticut, Connecticut Insurance Department (CID) is consumer protection. The department carries out its mission by enforcing state insurance laws to ensure policyholders are treated fairly, by providing assistance, outreach, and education to help consumers make sound choices, and by regulating the industry in a fair and consistent manner that fosters market competition for the availability of insurance. Watch the video below to see what it's like to be a State of CT employee! <h4>Selection Plan</h4> FOR ASSISTANCE IN APPLYING: Check out our&nbsp;Applicant Tips on How to Apply! Need more resources? Visit our&nbsp;Applicant Reference Library&nbsp;for additional support throughout the recruitment process.&nbsp; BEFORE YOU APPLY: <ul><li>Meet Minimum Qualifications:&nbsp;Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified. &nbsp;</li><li>Educational Credits:List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.&nbsp;</li><li>Resume Policy:&nbsp;Per&nbsp;Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.&nbsp;</li><li>Preferred Shift/Location:&nbsp;Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.&nbsp;</li><li>Timely Submission:&nbsp;All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. &nbsp;Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing&nbsp;<a href="mailto:DAS.SHRM@ct.gov" target="_blank">DAS.SHRM@ct.gov</a>.&nbsp;</li><li>Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.&nbsp;</li></ul><ul><li>Note: The&nbsp;only way&nbsp;to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.</li></ul> AFTER YOU APPLY: <ul><li>Referral Questions:&nbsp;This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).&nbsp;&nbsp;&nbsp;</li><li>Prepare For An Interview:&nbsp;Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful&nbsp;Interview Preparation Guide&nbsp;to make the best impression!&nbsp;</li><li>Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.&nbsp;&nbsp;</li><li>The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.&nbsp;&nbsp;</li><li>Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at&nbsp;<a href="http://www.ct.gov/ethics" target="_blank">www.ct.gov/ethics</a>.</li></ul> QUESTIONS? WE’RE HERE TO HELP: Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to&nbsp;Sharon McIntosh,&nbsp;at&nbsp;<a href="mailto:Sharon.McIntosh@ct.gov" target="_blank">Sharon.McIntosh@ct.gov</a>. <h4>PURPOSE OF JOB CLASS (NATURE OF WORK)</h4> In the Department of Insurance this class is accountable for independently performing a full range of tasks in actuarial work involving casualty or life and health insurance, and conducting research and special studies. <h4>EXAMPLES OF DUTIES</h4> <ul><li>Conducts analytical studies of insurance rate filings, rating plans, and various special programs;&nbsp;</li><li>Provides support for the approval or disapproval of requests made by insurance companies and rating organizations for changes in rates and rating plans;&nbsp;</li><li>Reviews insurance company’s loss and loss adjustment incurred but not reported reserves and insurance valuations;&nbsp;</li><li>Reviews actuarial opinions, actuarial reports and actuarial memorandum;&nbsp;</li><li>Prepares and reviews reports and agreements;&nbsp;</li><li>Reviews fields exams regarding actuarial subjects;&nbsp;</li><li>Participates in committees;</li><li>Performs related duties as required.&nbsp;</li></ul> <h4>KNOWLEDGE, SKILL AND ABILITY</h4> <ul><li>Knowledge of <ul><li>relevant federal and state laws and regulations pertaining to insurance companies;&nbsp;</li><li>actuarial principles, standards and methods;&nbsp;</li><li>statistical methods and computer models as they relate to insurance rates and rating procedures;&nbsp;</li><li>the operation of relevant insurance programs;&nbsp;</li><li>the methods used by other states in the regulation of insurance companies;&nbsp;</li><li>relevant insurance coverages, rates, rating plans and special programs;&nbsp;</li><li>insurance company financial statements;&nbsp;</li></ul></li><li>Considerable <ul><li>interpersonal skills;&nbsp;</li><li>oral and written communication skills;&nbsp;</li></ul></li></ul> <h4>MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE</h4> Seven (7) years of experience as an actuary with an insurance company, an insurance regulatory agency, or in a consulting actuary's office performing actuarial insurance work. <h4>MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED</h4> <ul><li>College training in mathematics, actuarial sciences, statistics or a related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years.</li><li>A Master's degree in mathematics, actuarial sciences, statistics or a related field may be substituted for one (1) additional year of the General Experience.</li></ul> <h4>PREFERRED QUALIFICATIONS</h4> <ul><li>Actuarial experiences in both actuarial pricing and/or reserving&nbsp;</li><li>Fellow of the Casualty Actuarial Society (FCAS), Associate of the CAS (ACAS), or near ACAS actuarial students&nbsp;</li><li>&nbsp;Experience with P&amp;C rate making in Personal Lines and/or Commercial Lines</li></ul> <h4>SPECIAL REQUIREMENTS</h4> An Associate membership, by examination, in a relevant actuarial society. For Property and Casualty, membership in the Casualty Actuarial Society is required. For Life and Health area, membership in the Society of Actuaries is required. <h4>Conclusion</h4> AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities. <h4>ACKNOWLEDGEMENT</h4> As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

State of Connecticut

Insurance Actuary Associate(Hybrid)

Departmental Graduate Student Program ManagerJob ID: 13791Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEP<a href="https://www.utep.edu/UTEP" target="_blank">https://www.utep.edu/UTEP</a> is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.<a href="https://www.utep.edu/scienceThe" target="_blank">https://www.utep.edu/scienceThe</a> University of Texas at El Paso's College of Science is committed to advancing scientific knowledge through research, innovation, and education. With a focus on interdisciplinary collaboration and cutting-edge research, the college provides students with hands-on learning opportunities in fields such as biology, chemistry, physics, geosciences, and mathematical sciences. Our mission is to cultivate future leaders in science and technology, while contributing to the scientific and economic development of the border region and beyond.<a href="https://www.utep.edu/science/geology/The" target="_blank">https://www.utep.edu/science/geology/The</a> Department of Earth, Environmental and Resource Sciences (DEERS) at The University of Texas at El Paso is committed to advancing knowledge and preparing the next generation of scientists and professionals in the geosciences. Located at the heart of the geologically rich U.S.-Mexico border region, DEERS provides a unique environment for studying the Earth's dynamic systems and the sustainable management of natural resources.With a diverse and interdisciplinary faculty, DEERS addresses critical issues such as water resources, environmental sustainability, energy, and geohazards. Students benefit from small class sizes, strong mentorship, and hands-on experience through research projects, internships, and international collaborations.Position InformationHiring Department: Earth, Environmental and Resource Sciences (DEERS)Posting End Date: Open until filled.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility may be occasionally required on evenings and weekends.FLSA status: ExemptEarliest Start Date: As soon as possible.Salary: Commensurate with experience.Required Application Materials:• Resume• Cover Letter• List of three references (Preferred)Note: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionSummary: This position manages the academic progress, advising, and operations for approximately 65 graduate students within the Department of Earth, Environmental and Resource Sciences. The role offers significant autonomy in decision-making, the opportunity to lead program management and development, and the rewarding experience of supporting students in achieving their academic and professional goals.Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Statement of Duties and ResponsibilitiesGraduate Admission &amp; Enrollment Support• Advertise and support recruitment efforts for graduate students.• Manage the full application cycle for domestic and international applicants.• Communicate with applicants regarding program requirements and deadlines.• Coordinate with the Graduate School, International Programs Office, and other university units to facilitate admissions.• Track admission decisions and support onboarding of newly admitted students.Student Advising &amp; Progress Monitoring• Guide students through degree requirements, Graduate School policies, and submission of required forms.• Monitor student progress through key academic milestones such as coursework, qualifying exams, proposal/dissertation defense, and graduation.• Ensure timely submission of forms and satisfactory academic progress.• Serve as a resource for both students and faculty regarding academic procedures and expectations.• Assist with annual updates to the department's Graduate Student Handbook.• This is a highly student-facing role requiring regular one-on-one engagement, student mentorship, and clear communication on academic milestones.Administrative Coordination &amp; Policy Management• Maintain accurate and up-to-date student records throughout their academic journey, including tracking admissions, progress toward degree, key milestones, and graduation outcomes.• Establish data sharing procedures for student records.• Monitor that graduate students are appointed, paid, and maintain health benefits in a timely manner.• Ensure program compliance with university, departmental, Graduate School, State, and University policies.• Prepare assistantship offers, tuition waivers, and appointment letters.• Liaise with faculty, Graduate School staff, and other offices to address student needs and program requirements.• Review and analyze departmental practices and procedures and recommend improvements.Event and Communication Management• Plan and coordinate graduate program events, including student orientation, workshops, seminars, proposal/dissertation defenses, open houses, and recruitment activities.• Develop and distribute communications to students and faculty including announcements, deadlines, and updates.• Participate in graduate school initiatives and collaborate with students and faculty.• Manage marketing and communication strategies for the DEERS graduate program using multimedia outlets.• Design and create brochures, newsletters, flyers, website content, and other program materials.• Assist in training and managing teaching assistants and coordinating course schedules.• Serve on committees, boards, or councils as needed.Program and Operational Oversight• Develop and implement administrative procedures for information processing, record keeping, and compliance with funding and reporting requirements.• Compile, verify, and prepare materials for institutional reports, surveys, and assessments.• Promote and support development of the program mission, strategic planning, and policy documentation.• Formulates organizational and operational plans, grants, contracts, or procedures for achieving program goals.Community Engagement and Advocacy• Serve as an advocate for the DEERS graduate program within the university and broader community.• Promote cooperation and understanding of the program through public speaking, outreach, and collaboration with stakeholders.• Maintain alumni contact lists for DEERS graduate program and annually communicate with alumni.Other duties as assigned.Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsRequired Qualifications:Education: Bachelor's degree from a four-year college or university within the area of assigned responsibility.andExperience: Five years of related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.Preferred Qualifications:Communication: Clear, professional communicator with strong interpersonal skills; effective with students, faculty, and diverse groupsOrganization: Skilled in multitasking, time management, and coordinating eventsPolicy Knowledge: Familiar with Graduate School policies; able to interpret and explain proceduresProfessionalism: Detail-oriented, reliable, student-focused; able to work independently and in teamsAdditional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to use hands to feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 10 lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level for this work environment is moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6432314jeid-c8bbf19cc2a15342b132abdf7e3d5bb5" target="_blank">https://apptrkr.com/6432314jeid-c8bbf19cc2a15342b132abdf7e3d5bb5</a>

The University of Texas at El Paso

Departmental Graduate Student Program Manager

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description The Harvard Federal Credit Union (Harvard FCU) is one of the fastest growing Credit Unions in the country and a leader in our industry. As a not-for-profit cooperative, we put our members’ best interests first in all that we do. We are passionate about service and fanatical about solving problems. Integrity and transparency are the foundation of HFCU's philosophy. Our mission is to enhance our members’ lives by developing and offering trustworthy products that are easy to understand, easy to use, and best suited to meet their financial needs. 
 
Harvard FCU:&nbsp;<a href="https://harvardfcu.org/" target="_blank">https://harvardfcu.org/</a>&nbsp; 
 
Job Specific Responsibilities:The Vice President (VP) of Mortgage Operations provides strategic direction and operational oversight for the Credit Union’s Real Estate Lending division. This leader is responsible for driving growth, ensuring regulatory compliance, optimizing performance across origination, processing, underwriting, closing, and servicing, and delivering an exceptional member experience. The VP will champion innovation, lead cross-functional initiatives, and manage vendor and stakeholder relationships to ensure operational excellence and sustained profitability.Strategic Leadership<ul><li>Establish and execute the strategic direction for mortgage operations in alignment with the Credit Union’s vision and growth objectives.</li><li>Lead the development and implementation of new products, services, and technologies to meet evolving member needs and market opportunities.</li><li>Monitor real estate loan portfolio performance, ensuring credit quality and risk mitigation across a diversified product offering.</li><li>Identify and evaluate opportunities for partnerships, market expansion, and operational improvements.</li><li>Represent the mortgage division in enterprise-wide planning and executive-level decision making.</li></ul>Team &amp; Culture Leadership<ul><li>Lead, mentor, and develop a high-performing operations team across origination, processing, underwriting, and servicing functions.</li><li>Foster a culture of innovation, accountability, and inclusivity.</li><li>Provide clear direction, coaching, and performance management to ensure team effectiveness and engagement.</li></ul>Operations Management<ul><li>Oversee day-to-day operations of mortgage lending, ensuring efficiency, productivity, and high-quality member service.</li><li>Ensure all mortgage files are digitized, retained, and protected in accordance with security standards and retention policies.</li><li>Implement and monitor operational policies, workflows, and SLAs to support process consistency and compliance.</li><li>Lead cross-departmental collaboration to ensure seamless end-to-end mortgage operations.</li></ul>Compliance &amp; Risk Oversight<ul><li>Ensure compliance with all federal, state, and investor regulations, including HMDA, RESPA, TILA, and CFPB requirements.</li><li>Partner with auditors and regulators during examinations and ensure timely remediation of findings.</li><li>Maintain and update training programs to ensure staff are proficient in relevant regulatory requirements.</li></ul>Vendor &amp; Relationship Management<ul><li>Manage relationships with key third-party partners including title companies, appraisers, legal counsel, investors, and software vendors.</li><li>Ensure ongoing vendor due diligence, including financial reviews, compliance documentation, and performance monitoring.</li></ul>Functional ResponsibilitiesOrigination &amp; Underwriting<ul><li>Oversee the entire loan pipeline, including pre-approvals, denials, counteroffers, and in-process applications.</li><li>Review and approve loan decisions in alignment with underwriting guidelines and risk appetite.</li></ul>Closing &amp; Servicing<ul><li>Add closing and servicing Team.</li><li>Manage lien releases, subordinations, modifications, and timely escrow analysis.</li><li>Ensure the accuracy of member mortgage statements and reporting, including HMDA and annual tax/interest reporting.</li></ul>Working Conditions:<ul><li>Work is performed in an office setting.</li></ul> Qualifications Basic Qualifications:Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role. <ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 8 years’ relevant work experience</li><li>Supervisory experience</li></ul>Additional Qualifications and Skills:The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.<ul><li>Minimum of 8 years of mortgage operations experience, with at least 3 years in a senior leadership or VP-level role.</li><li>Proven experience managing underwriting, secondary market activities, and vendor relationships.</li><li>Strong understanding of mortgage regulatory environment.</li><li>Experience working in a credit union or community bank setting.</li><li>Demonstrated success leading change management and digital transformation initiatives.</li><li>Strong proficiency in Microsoft Office; experience with LOS, servicing platforms, and secondary market execution tools.</li><li>Excellent written and verbal communication skills.</li></ul> Additional Information ​​​​​Standard Hours/Schedule:&nbsp;35 hours per week.<ul><li>Required to be onsite a&nbsp;minimum 3 days per month, plus additional days based on business needs.</li></ul>Visa Sponsorship Information:&nbsp;Harvard University is unable to provide visa sponsorship for this position.Pre-Employment Screening:&nbsp;Credit, Criminal, Education, Identity, Prohibited Parties (OFAC - Office of Foreign Assets Control).Other Information:<ul><li>Please provide a cover letter and resume as one document with your application.</li><li>This position has a 90-day orientation and review period.</li></ul>#LI-BT1Work Format DetailsThis is a position that is based at a Harvard campus location with some remote work options available. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.&nbsp;
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard’s academic purposes.&nbsp;Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy that outlines our commitment to&nbsp;prohibiting discrimination on the basis of race, sex, ethnicity, color, national origin, religion, disability, or any other characteristic protected by law or identified in the university’s <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard’s <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity</a> policy and <a href="https://provost.harvard.edu/files/provost/files/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.&nbsp;

Harvard University FAS Human Resources

VP, Mortgage Operations

Description:CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Credit Reporting and Disputes Specialist is responsible for the review and accurate submission of credit data to the credit bureaus and the processing and response to consumer credit disputes. This role ensures full compliance with the Fair Credit Reporting Act (FCRA) and Metro 2 standards by performing timely and accurate data reviews, corrections, and updates using tools such as e-OSCAR. NORMAL DAY-TO-DAY WORK<ol><li> Monitor and validate credit bureau reporting files for accuracy and completeness.</li><li> Investigate and resolve consumer disputes received through e-OSCAR and direct channels within FCRA/FACTA-mandated timelines.</li><li> Analyze loan servicing and system data to validate account statuses, payment histories, and other reported information.</li><li> Submit updated or corrected credit reporting data as necessary.</li><li> Research consumer complaints related to credit reporting, document findings, and determine appropriate resolutions.</li><li> Maintain detailed documentation of dispute resolution processes and outcomes.</li><li> Respond to credit verification requests.</li><li> Collaborate with Loan Operations, Collections, and Risk and Compliance to resolve data discrepancies related to credit reporting.</li><li>Support audits and regulatory exam reviews by providing documentation and subject matter input.</li><li>Maintain compliance with FCRA, CFPB regulations, and industry best practices.</li><li> Stay current on FCRA requirements, Metro 2® changes, and industry best practices.</li><li> Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li> 1 – 3 years of experience in credit bureau reporting and dispute management.</li><li> Familiarity with FCRA/FACTA, Metro 2 reporting standards, and e-OSCAR.</li><li> Excellent verbal, written, telephone and interpersonal communication skills.</li><li> Must possess a strong service orientation.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li> Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li> Travel required on occasion.</li><li>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.</li><li> Bachelors degree in Business, Finance, or related field (or equivalent experience).</li><li> Familiarity with credit bureau systems.</li><li>Experience with loan servicing or core banking systems.</li><li>CDIA FCRA Credit Reporting Compliance Certification. </li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276523796

Local Government Federal Credit Union

Credit Reporting and Disputes Specialist

Description:CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Credit Reporting Manager leads the Credit Union's credit bureau reporting and consumer dispute resolution process. The manager ensures full compliance with the Fair Credit Reporting Act (FCRA), Metro 2 guidelines, and internal data integrity standards. The Credit Reporting Manager will ensure the accuracy of data reported to the credit bureaus, make certain that all consumer dispute investigations consumer are handled in a timely and compliant manner, and manage risk associated with credit data furnishing. NORMAL DAY-TO-DAY WORK<ol><li>Oversee the end-to-end credit reporting lifecycle across all business lines, ensuring accuracy, completeness, and timeliness.</li><li> Lead a team of analysts responsible for credit data integrity, reporting, and disputes</li><li> Oversee the intake, investigation, and resolution of consumer disputes via e-OSCAR and direct channels.</li><li> Manage the end-to-end dispute process, including timely investigation and response to ACDVs and AUDs through e-OSCAR.</li><li> Maintain compliance with FCRA/FACTA, CFPB regulations, and industry best practices.</li><li>Maintain policies and procedures for credit reporting and dispute resolution and update as needed.</li><li>Conduct regular reviews and data quality checks to prevent and identify potential errors and apply corrective actions before submission to the credit bureaus.</li><li> Serve as primary point of contact for credit bureau relationships and regulatory audits related to credit reporting.</li><li> Act as a liaison with the Credit Union's Risk and Compliance department regarding escalated disputes specifically those related to fraud.</li><li> Train and develop credit reporting staff on compliance standards and dispute management procedures.</li><li> Monitor changes in credit reporting laws and implement process updates as needed.</li><li> Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally.</li><li> Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>7 – 9 years of experience in credit bureau reporting and dispute management, including 1 – 3 years of management experience.</li><li>Strong knowledge of FCRA/FACTA, Metro 2 reporting standards, and e-OSCAR.</li><li> Familiarity with credit bureau systems.</li><li> Experience with loan servicing or core banking systems.</li><li> Exceptional analytical and critical thinking skills.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li> Must possess a strong service orientation.</li><li> Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li> Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> Bachelors degree in Business, Finance, or related field (or equivalent experience).</li><li>CDIA FCRA Credit Reporting Compliance Certification</li><li>Certified Credit Union Compliance Expert (CUCE) or National Certified Compliance Officer (NCCO) designation.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276523798

Credit Reporting Manager

Description:CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Senior Credit Reporting and Disputes Analyst is responsible for overseeing complex credit reporting and dispute resolution activities to ensure compliance with the Fair Credit Reporting Act (FCRA), Metro 2 standards, and credit bureau requirements. This role serves a subject matter expert and escalation point for credit furnishing accuracy and dispute handling, helping guide junior analysts and improve credit data integrity and regulatory compliance. NORMAL DAY-TO-DAY WORK<ol><li> Investigate and resolve high complexity consumer credit disputes submitted via e-OSCAR or directly from consumers.</li><li> Review and ensure the accuracy of credit data furnished to all major credit bureaus.</li><li> Analyze loan servicing and system data to validate account statuses, payment histories, and other reported information.</li><li>Respond to credit verification requests.</li><li> Lead cause analysis of recurring data errors or dispute trends and implement solutions. </li><li>Provide guidance and training to junior analysts on FCRA requirements, dispute resolution procedures, and data validation processes.</li><li>Conduct reviews of consumer dispute cases to ensure accuracy, quality, and compliance with applicable regulations.</li><li> Act as liaison between Loan Operations, Collections, and Risk and Compliance to resolve data discrepancies related to credit reporting.</li><li>Support audits and regulatory exam reviews by providing documentation and subject matter input.</li><li>Maintain compliance with FCRA/FACTA, CFPB regulations, and industry best practices.</li><li> Stay current on FCRA requirements, Metro 2® changes, and industry best practices.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li> 4 – 6 years of experience in credit bureau reporting and dispute management, including 1 – 3 years of experience in financial services or banking. </li><li> Strong understanding of the FCRA, Metro 2 reporting standards, and e-OSCAR.</li><li> Familiarity with credit bureau systems.</li><li>Strong analytical and problem-solving skills.</li><li> Excellent verbal, written, telephone and interpersonal communication skills.</li><li> Must possess a strong service orientation.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li> Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> Bachelors degree in Business, Finance, or related field (or equivalent experience).</li><li> CDIA FCRA Credit Reporting Compliance Certification</li><li> Experience with loan servicing or core banking systems. </li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276523797

Senior Credit Reporting and Disputes Analyst

Fiscal Accounts Specialist IJob ID: 13775Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEP<a href="https://www.utep.edu/UTEP" target="_blank">https://www.utep.edu/UTEP</a> is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.<a href="https://www.utep.edu/vpba/student-business-servicesThe" target="_blank">https://www.utep.edu/vpba/student-business-servicesThe</a> primary responsibility of Financial Services is to ensure the proper stewardship of the University's financial resources. Toward this end, we strive to provide valuable, timely, and meaningful financial information to University administrators to allow informed decision making in pursuit of overall institutional goals. We must ensure sound and efficient financial practices and services to the University community and must service our customers in an ethical, professional, and courteous manner. Our goal is to be sensitive and responsive to the needs of our customers - University students, administrators, faculty, staff and representatives from other state agencies. We are committed to innovation, change, and self-evaluation in order to meet these needs.Position InformationHiring Department: <a href="https://www.utep.edu/vpba/student-business-servicesPosting" target="_blank">https://www.utep.edu/vpba/student-business-servicesPosting</a> End Date: Open until filled.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekends (seasonal).FLSA status: Non-exemptEarliest Start Date: As soon as possible.Salary: Commensurate with experience.Required Application Materials:• Resume• Cover Letter• List of three referencesNote: To the extent that this position involves research, work, or access to critical infrastructure as referenced in Executive Order GA-48, being hired for and continuing to be employed in this position requires the ability to maintain the security or integrity of the infrastructure.The primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionSummary:To provide skills in the receipt, disbursement and recording of funds for Student and University accounts and provide excellent service to the University community. Responsible for answering questions and researching issues concerning policies, procedures and for receiving, disbursing and properly crediting funds to student and University accounts.Note: The primary accountabilities below are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed below. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. All staff who drive on Official University Business must observe all applicable laws and have a valid driver's license issued in the state where they permanently reside that is not currently suspended or revoked. Any driver who operates a Vehicle for Official University Business at a time when his or her license was suspended or revoked, shall be subject to disciplinary action up to and including dismissal as applicable as defined in the UT System UTS 157.Statement of Duties and Responsibilities:Provides service and information to customers regarding student, staff, and departmental accounts.Researches and assists in resolving issues, inquiries and problems with accounts.Prepares cashier window for opening; secures cash and checks; disburses refund checks.Receives cash, checks and credit card payments. Prepares payment receipts. Credits payments to proper accounts.Processes deposits for University departments and organizations.Closes cashier window; balances cash drawer, prepares currency and coins; endorses checks; completes deposit slips.Processes and files forms for student.Prepares and routes accounting documents.Prepares reports and correspondence.Verifies accuracy of work, account reconciliations, and processing of vouchers.Accurate recordkeeping of timekeeping and vouchers processed.Verifies and calculates credits on accounts; assists with refunding processing when needed.Complies with all State and University policies.Recommends process and workflow improvements.Assists with special projects as assigned.Performs other duties as assigned.Supervisory Responsibilities: No supervisory responsibilities.QualificationsQualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Required Qualifications:Education: Associate degree from an accredited institution or two years of college in a business related field. Experience may substitute for education on a year for year basis.andExperience: Two years of experience related to the statement of duties and responsibilities; or equivalent combination of education and experience.Preferred Qualifications:Bachelor's degree from an accredited institution.Similar experience in higher education.Additional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit. The employee is regularly required to talk or hear. Special vision requirements are close vision and color vision.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6415064jeid-4112da3004921a4ca71c9743b6856d2b" target="_blank">https://apptrkr.com/6415064jeid-4112da3004921a4ca71c9743b6856d2b</a>

Fiscal Accounts Specialist I

Description: OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The VP, Fair Lending is responsible for managing the credit union's fair lending compliance program, ensuring adherence to applicable laws and regulations such as the Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), and Home Mortgage Disclosure Act (HMDA). This role supports enterprise-wide fair lending risk management through monitoring, testing, analytics, training, and policy development. NORMAL DAY-TO-DAY WORK <ol><li>Manage the credit union's Fair Lending Program, ensuring it is effective, current, and aligned with regulatory expectations. Make recommendations on our Fair Lending plans, including program, policy and procedure reviews, training, testing and monitoring activities, risk assessments, complaint analysis, issues management and reporting.</li><li>Develop and implement fair lending policies, procedures, and governance frameworks.</li><li>Design and execute fair lending file reviews, comparative analysis, and targeted audits.</li><li>Conduct periodic risk assessments of fair lending practices across mortgage, consumer, and small business lending.</li><li>Monitor loan applications, decisions, pricing, and terms for disparate treatment or impact.</li><li>Oversee statistical analysis to detect potential discriminatory practices.</li><li>Prepare periodic fair lending monitoring and risk reports for senior management, Board committees, and regulators.</li><li>Recommend and track corrective actions and remediation efforts.</li><li>Review HMDA and CRA data for accuracy and potential fair lending concerns.</li><li>Coordinate responses to regulatory examinations, inquiries, and audit findings related to fair lending with the NCUA, CFPB and other state and federal regulators.</li><li>Provide guidance and training to staff on fair lending laws and emerging risks.</li><li>Serve as fair lending subject matter expert and advisor to business units, in consultation with the Legal and Risk/Compliance departments, for purposes of advising business units on federal and state fair lending laws and regulations and determining controls for mitigating fair lending risks across the organization.</li><li>Keeps current on changes to fair lending laws, regulations, and enforcement actions to ensure the Credit Union remains compliant.</li><li>Monitors industry trends and emerging risks to proactively address potential compliance issues.</li></ol>JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position.<ol><li>Bachelor's degree in business, finance, law, or related field.</li><li>10-12 years of experience in fair lending compliance, regulatory risk, and file review, with 4-6 years of management experience.</li><li>Advanced knowledge of fair lending regulations, including ECOA, FHA, HMDA, and UDAAP with the ability to interpret complex regulations and and apply them in a practical setting.</li><li>Exceptional analytical and critical thinking skills.</li><li>Strong understanding of data validation and reporting processes.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Must possess a strong service orientation.</li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol>Here are a few qualifications we'd LIKE for you to have.<ol><li>Advanced degree (JD, MBA, or Master's in Compliance/Risk Management) is a plus.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 <a href="mailto:careers@lgfcu.org" target="_blank">careers@lgfcu.org</a> Requirements: PI276383276

VP, Fair Lending

Description:CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Bankruptcy Analyst manages all bankruptcy activities and analyzes all current and historical bankruptcy filings for Default Management in accordance with statutory compliance, regulatory compliance, and company guidelines. This includes all daily operational bankruptcy activity management and strategy relating to monitoring active and resolved bankruptcies, assessing risk to the Credit Union, meeting deadlines, and completing bankruptcy-related tasks based on established company guidelines. This position will ensure all bankruptcy activities are completed timely in accordance with established work rules, goals, and objectives to improve timeline and attorney performance. All positions are expected to help foster a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction. NORMAL DAY-TO-DAY WORK<ol><li> Manages all accounts in bankruptcy and in post-bankruptcy resolution. This includes, but is not limited to, consumer and commercial Chapters 7, 11, 12, and 13. Serve as point of escalation when necessary.</li><li>Actively reviews all open bankruptcies for agreeability to presented treatment and cram-down of accounts, initiates strategic treatment objections, along with relief from stay, and works with counsel to file objections when necessary. </li><li> Represents Civic in creditor-based roles when needed, with and without counsel as necessary, including the meeting of creditors. </li><li>Monitors all activities and maintains a strict schedule of court-imposed deadlines to be met. </li><li>Oversees the prioritization of the portfolio of bankruptcies to ensure all actions required are completed prior to court-imposed deadlines.</li><li>Leads all primary and timely communication with internal and external counsel in relation to bankruptcies. </li><li> Partners with counsel, for both Civic and its debtors, to maintain adequate protection of security interests. Lead negotiations regarding payment, reaffirmation, and/or return of collateral when necessary. </li><li>Monitors all court-stipulated repayment plans for default and initiates remediation efforts with counsel.</li><li> Identifies unsuccessful collection efforts and consults with the Default Management Team when recommending escalated collection efforts such as repossession and foreclosure.</li><li> Actively fosters relationships with internal teams and individuals to ensure support of accounts impacted by bankruptcies.</li><li> Stays current with pending regulatory and state law changes that could impact Bankruptcy processes.</li><li>Utilizes reporting to support timely activities on all bankruptcy cases.</li><li> Leads day-to-day internal and external relationships establishing and monitoring service delivery, productivity and quality standards.</li><li>Provides recommendations to management on process improvement opportunities within the department and outside where applicable to minimize risk exposure.</li><li>Follows departmental and organizational policies and procedures with strict adherence.</li><li>Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum of 4 - 6 years of experience in bankruptcy management or managing/servicing non-performing loan accounts.</li><li>Expert knowledge and experience with the loss management, loan servicing, foreclosure and bankruptcy lifecycles and state and federal laws related to non-performing loans.</li><li>Demonstrated analytics proficiency and proven level of trust and diplomacy.</li><li>Experience developing and managing through policy.</li><li>Excellent verbal, written, presentation and leadership skills. Must possess a strong service orientation. </li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li> Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> BA/BS in Accounting, Finance or Business Management preferred. </li><li>Collections experience at a Credit Union or other financial institution.</li><li> Experience or certification as a paralegal. </li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276243503

Bankruptcy Analyst

Description: OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Branch Manager will play a crucial leadership role in ensuring the success as well as reputation of the branch. This individual will manage, oversee, and ensure excellence of day-to-day branch operations, which include but are not limited to branch opening, closing, member service and experience, transaction processing, promotion of products and services, and ensuring general required service coverage of the location. On top of managing the daily activities, a successful individual in this role will place emphasis on continual improvement of operational efficiencies as well as service quality standards, putting the members' satisfaction at the core of everything we do. At the core, the Branch Manager will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates and leads a high level of member service awareness, continually strives to exceed members' expectations and ensures the maintenance of operational proficiencies in effort to develop lasting member impressions and relationships.</li><li>Oversees branch growth and membership retention by coaching and leading well-informed advisors to discover member centric solutions.</li><li>Communicates, transfers, and demonstrates product and service knowledge to advisors. Proactively identifies areas of knowledge improvement amongst branch staff.</li><li>Coaches and manages team development to drive internal opportunities, foster teamwork, and career progression.</li><li>Effectively recruits, interviews and onboards advisors.</li><li>Oversees essential administrative functions, including but not limited to scheduling, cash orders, managing branch losses, documentation and retention, and end-of-day balancing.</li><li>Engages with community and branch partners, including Membership Development Officers, to enhance member appreciation. Facilitates timely and efficient communication between branch and home office.</li><li>Serves as escalation point for member complaints and suggestions, deploys active listening techniques to capture improvement opportunities, and treats all member cases with empathy and exceptional professionalism.</li><li>Seeks out professional development and internal networking to enhance education in the financial service industry to improve branch member experience.</li><li>Ensures branch staff's readiness to meet all pre-defined financial targets while continually serving as stewards of membership resources to maximize profitability.</li><li>Complies with regulation, policies, procedures, and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests, and implements security measures when appropriate.</li><li>Follows all safety and security guidelines to properly protect branch team members, members, and credit union assets.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 7 – 9 years of banking/member service experience, including 1 – 3 years of managerial experience.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop solutions.</li><li>Demonstrated knowledge of banking procedures, including policies, laws and regulations, consumer loan origination and servicing.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>4 – 6 years of Credit Union member service experience.</li><li>Bachelor's degree in Business Administration or relating field of study.</li><li>Experience with creating and updating policies, processes, procedures, and guidelines.</li><li>Supervisory experience within a member/customer service environment.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276146434

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