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OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint. Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented.Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

OnPoint Community Credit Union

Mortgage Loan Officer - Redmond South

Mortgage Loan Officer - Reed's Crossing

Description:OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed. </li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary. </li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed. </li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate. </li></ol> JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. <ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree. </li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have. <ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources3600 Wake Forest Rd, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI273232068

Local Government Federal Credit Union

Member Service Advisor, Charlotte (Branch Advisor)

Job Description and RequirementsThe Mortgage Retail Loan Officer is responsible for the origination of FHA/VA, Conventional, Portfolio and Jumbo mortgage loans in accordance with government, FNMA, RBFCU or investor guidelines.&nbsp; The Loan Officer will conduct a thorough needs analysis, which will assist in guiding borrowers into the most suitable loan program; collaborate with various internal/external partners throughout the entirety of the mortgage process; build and maintain relationships with Kuper Realty and other non-affiliated Realtor and Builder groups; and will serve as the source of contact throughout the origination process.Essential Functions and Responsibilities:<ul><li>Interview, collect, examine and evaluate borrower financial and personal data to counsel and recommend appropriate residential lending products.</li><li>Build and maintain relationships with referral partners.</li><li>Accurately complete required disclosures as required.</li><li>Submit loan through an AUS to determine eligibility.</li><li>Interpret AUS findings and communicate required documentation items needed for closing.</li><li>Review earnest money contract for pertinent information as it relates to the loan transaction.</li><li>Obtain and analyze required member documents related to mortgage loan request.</li><li>Effectively manage the mortgage transaction by communicating with all parties involved including borrowers, real estate agents, builders and/or other third-party partners.</li><li>Serve as a member advocate, while maintaining the integrity of all RBFCU's policies and procedures.</li><li>All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).</li></ul>Requirements: <ul><li>High School Diploma/ GED</li><li>Minimum of 12 months experience as a loan officer or processor utilizing Fannie Mae Desktop Underwriter</li><li>Ability to perform in a high volume and fast paced environment while maintaining a pipeline of within institution service level requirements</li><li>Proficiency with Excel, Outlook, Word, Power Point and DocuSign</li><li>Ability to support referral partners during the evening or on weekends</li><li>Ability to attended community outreach and business development events as needed</li><li>Strong written and verbal communication skills</li><li>Must be able to pass the registration requirements for the Nationwide Mortgage Licensing System</li><li>Ability to work Saturday shifts as necessary</li></ul>Preferred:<ul><li>Bachelor’s degree</li><li>Bilingual in English and Spanish</li><li>Experience with Encompass LOS and Blend POS</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Mortgage Retail Loan Officer

Description:OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI273061953

Member Service Advisor, Greensboro (Branch Advisor)

Description: CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Human Resources Coordinator is responsible for supporting the Human Resources department in the administration of human resources policies, practices and programs. This role requires the ability to plan, organize and administer human resources activities; understand laws, regulations, policies, governing practices and procedures; identify and analyze administrative problems; communicate effectively both verbally and in writing regarding human resources programs. NORMAL DAY-TO-DAY WORK<ol><li>Oversee and ensure the proper set-up, maintenance and monitoring of employee files and records in the HRIS system in line with changes to employment, salary reviews, pay rates, and any other information that is relevant to the system, while ensuring complete accuracy and confidentiality.</li><li>Maintain and monitor personnel files in compliance with applicable legal requirements.</li><li>Document and update HR processes accordingly.</li><li>Track and monitor budget; including code invoices, submit to Accounting for payment, and track each expense.</li><li>Sort and distribute HR Department mail accordingly.</li><li>Interface with all levels of employees and management to accurately answer all HR inquiries.</li><li>Manage the full-cycle recruiting process, including reviewing applications, selecting qualified candidates, conducting phone screens and interviews, scheduling hiring team interviews, extending offers, and preparing candidates for onboarding.</li><li>Ensure all onboarding tasks are completed, including pre-employment checks and new hire tickets to ensure compliance with all policies and procedures.</li><li>Conduct new employee orientation to ensure employees gain an understanding of the organization, benefit plans, and enrollment provisions.</li><li>Assist in coordinating, managing, and planning the company-sponsored events and programs. Ensure they support our company culture and goals and propose innovative ideas to improve annual events.</li><li>Support the annual performance review process, ensure employees and managers complete their review(s) in a timely manner.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum 1-3 years related experience in Human Resources or Administration.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li>Bachelor's degree preferred.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI273061954

Human Resources Coordinator (Temp to Perm)

Description:The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>3. Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol> OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI272971471

Member Service Advisor, Hickory (Branch Advisor)

OverviewThe Compliance Officer – Collections &amp; Mortgage Servicing is responsible for ensuring the credit union is operating in compliance with applicable laws, regulations, rulings, and credit union policies and procedures related to collections and mortgage servicing. Assists the VP/Chief Compliance Officer with developing, implementing, and administering all aspects of the credit union’s compliance program. Advises on emerging compliance issues, provides constructive consultation to business units, and guides the credit union in establishing controls to mitigate risk.&nbsp;Essential Functions:&nbsp;<ul><li>Acts as subject matter expert for all mortgage servicing and collections regulations, including but not limited to FCRA, TCPA, UDAAP, RESPA, FDCPA/Reg F, CFPB servicing rules, GSE servicing rules, and state-specific collection statutes.</li><li>Interprets and applies relevantregulations, ensuring all policies and procedures reflect the intent and requirements of such regulations. &nbsp;Collaborates with business unit to revise and create applicable polices, procedures, and controls to meet OnPoint and regulatory needs.</li><li>Provides guidance, recommendations, and performs research for departmental leadership and staff related to compliance-related questions, issues, or trends. Compliance Officer will proactively work to identify, assess, and mitigate risks that could impact the credit unions operations.</li><li>Collaborates with the Compliance Monitoring and Testing Manager to complete testing and ongoing monitoring reviews for mortgage servicing and collection activities to ensure operational adherence to applicable laws and internal policies; contributes to quality control program and testing, as needed. Collaborates with department(s) to resolve mortgage servicing and collection-related incidents&nbsp; and ensure appropriate follow-up actions are taken, including reporting to regulatory bodies, as appropriate.</li><li>Prepares detailed reports on compliance status, trends, and regulatory updates. Assists department(s) in determining appropriate actions for the resolution of issues identified by compliance, the department(s), audit, or examiners.</li><li>Stays current on industry standards, trends, and proposed and actual changes relating to relevant compliance topics.</li><li>Other duties as assigned</li></ul>Knowledge, Skills and Abilities:<ul><li>Thorough knowledge of lending laws and regulations affecting the Credit Union, particularly around federal and state regulatory requirements.</li><li>Familiarity with regulatory requirements under FDCPA, UDAAP, FCRA, TCPA, RESPA, TILA/Reg Z, TISA/NCUA Part 707, HMDA, e-Sign, SCRA/MLA, Reg P/Privacy, Flood, Reg B/ECOA, GAP insurance and state-specific servicing and foreclosure guidelines.</li><li>Strong analytical and problem-solving skills.</li><li>Demonstrated knowledge and experience with mining and using data from automated lending platforms.</li><li>Experience with MeridianLink Loans PQ loan origination system, DNA or similar core operating system, Encompass or similar mortgage lending origination and servicing systems a plus. DNA, Quick Assist, MSP, eOscar, Temenos.</li><li>Demonstrated strong organizational skills, with the ability to prioritize and coordinate various assignments simultaneously.</li><li>Ability to work independently and function under limited supervision while exercising sound judgment, speed, and accuracy.</li><li>Effective time management skills and the ability to work both independently and collaboratively.</li><li>Ability to work effectively with various teams, exhibiting strong interpersonal skills.</li><li>Identify tasks and create and manage a project plan in coordination with other departments.</li><li>Excellent verbal and written skills to effectively communicate complex legal and regulatory issues. Ability to provide concise, professional written documentation and recommendations in response to compliance research requests.</li><li>Strong knowledge and proficiency with Microsoft Office Suite.</li></ul>Minimum Qualifications:<ul><li>5 years of exposure in pertinent compliance area(s), and working with related issues and reporting requirement OR</li></ul><ul><li>7-10 years of applied operational experience in mortgage servicing and/or collections.</li></ul><ul><li>Bachelor’s Degree in Finance, Business, or related field preferred.</li><li>Certified Regulatory Compliance Manager (CRCM) certification, Credit Union Compliance Expert (CUCE) designation or NAFCU Certified Compliance Officer (NCCO) designation is preferred.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience

Compliance - Compliance Officer - Mortgage Servicing & Collections

Overview: As a Mortgage Processor II at OnPoint, your real estate expertise, eye for detail, organizational skills and communication savvy will be fully utilized and appreciated. You will engage with internal and external stakeholders&nbsp;to build upon on our legacy of service, while being a steward for the safety and soundness of the credit union. By helping members attain key pieces of their financial well-being– a home and associated mortgage products - you’ll be part of making dreams come true for many generations to come.Responsibilities: <ul><li>Review real estate loan files within expected SLAs of receipt from loan officers to determine if all required documentation has been requested and received, and if not, collaborate directly with others in the department to obtain and resolve.</li><li>Review and correct all data on LOS to ensure accuracy and input in conformance with department policy.&nbsp; Own the pipeline management for assigned loans, including updating information and ensuring status is up to date in LOS reporting system. </li><li>Process loans in conformance with investor/department policy.</li><li>Follow investor/department guidelines for documentation requirements and submit with file for approval to underwriting with all applicable comments noted and compensating factors outlined with minimal oversight from management.&nbsp;</li><li>Analyze credit reports, tax returns, verifications, appraisals, preliminary title reports and other real estate related documentation to determine applicability.</li><li>Assist in the development and training of other staff members in processing, and serve as a mentor for Mortgage Processor Is.</li><li>Process and manage an active pipeline of all loan types (over 40). Process and complete them in less than 30 days from receipt of full application and/or Purchase and Sale Agreement Close of Escrow Dates, with the ability to flex and prioritize as needed.&nbsp;</li><li>Possess strong knowledge and thorough understanding of Real Estate compliance guidelines and ability to implement them.</li><li>Provide recommendations to management for process improvements and/or increased workflow efficiencies.</li><li>Assist Mortgage Processing Manager(s) in other duties as assigned.</li><li>Assist other Processors, Underwriters and the Closing department as an effective team member.</li></ul>Knowledge, Skills and Abilities:<ul><li>Ability to be self-directed, efficient, and meet deadlines and goals.</li><li>Must be detail-oriented.</li><li>Strong organizational skills.</li><li>Good verbal and written communication skills.</li><li>Demonstrated skills in math and accounting.</li><li>Proficiency in operation of Encompass software system a plus.</li><li>Change adaptability.</li><li>Ability to handle confidential material in a professional, ethical manner.</li></ul>Qualifications: <ul><li>High School diploma required.</li><li>Minimum of&nbsp;four years real estate lending experience or a minimum of&nbsp;two years of first mortgage real estate processing experience.</li><li>One year government (FHA, VA, or USDA) mortgage experience preferred .</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.#LI-Hybrid

Mortgage Processor II

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented. </li><li>Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li><li>Ability to successfully register with the National Mortgage Licensing System (NMLS).</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;

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