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Description: OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The VP, Fair Lending is responsible for managing the credit union's fair lending compliance program, ensuring adherence to applicable laws and regulations such as the Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), and Home Mortgage Disclosure Act (HMDA). This role supports enterprise-wide fair lending risk management through monitoring, testing, analytics, training, and policy development. NORMAL DAY-TO-DAY WORK <ol><li>Manage the credit union's Fair Lending Program, ensuring it is effective, current, and aligned with regulatory expectations. Make recommendations on our Fair Lending plans, including program, policy and procedure reviews, training, testing and monitoring activities, risk assessments, complaint analysis, issues management and reporting.</li><li>Develop and implement fair lending policies, procedures, and governance frameworks.</li><li>Design and execute fair lending file reviews, comparative analysis, and targeted audits.</li><li>Conduct periodic risk assessments of fair lending practices across mortgage, consumer, and small business lending.</li><li>Monitor loan applications, decisions, pricing, and terms for disparate treatment or impact.</li><li>Oversee statistical analysis to detect potential discriminatory practices.</li><li>Prepare periodic fair lending monitoring and risk reports for senior management, Board committees, and regulators.</li><li>Recommend and track corrective actions and remediation efforts.</li><li>Review HMDA and CRA data for accuracy and potential fair lending concerns.</li><li>Coordinate responses to regulatory examinations, inquiries, and audit findings related to fair lending with the NCUA, CFPB and other state and federal regulators.</li><li>Provide guidance and training to staff on fair lending laws and emerging risks.</li><li>Serve as fair lending subject matter expert and advisor to business units, in consultation with the Legal and Risk/Compliance departments, for purposes of advising business units on federal and state fair lending laws and regulations and determining controls for mitigating fair lending risks across the organization.</li><li>Keeps current on changes to fair lending laws, regulations, and enforcement actions to ensure the Credit Union remains compliant.</li><li>Monitors industry trends and emerging risks to proactively address potential compliance issues.</li></ol>JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position.<ol><li>Bachelor's degree in business, finance, law, or related field.</li><li>10-12 years of experience in fair lending compliance, regulatory risk, and file review, with 4-6 years of management experience.</li><li>Advanced knowledge of fair lending regulations, including ECOA, FHA, HMDA, and UDAAP with the ability to interpret complex regulations and and apply them in a practical setting.</li><li>Exceptional analytical and critical thinking skills.</li><li>Strong understanding of data validation and reporting processes.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Must possess a strong service orientation.</li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol>Here are a few qualifications we'd LIKE for you to have.<ol><li>Advanced degree (JD, MBA, or Master's in Compliance/Risk Management) is a plus.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 <a href="mailto:careers@lgfcu.org" target="_blank">careers@lgfcu.org</a> Requirements: PI276383276

Local Government Federal Credit Union

VP, Fair Lending

Description:CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Bankruptcy Analyst manages all bankruptcy activities and analyzes all current and historical bankruptcy filings for Default Management in accordance with statutory compliance, regulatory compliance, and company guidelines. This includes all daily operational bankruptcy activity management and strategy relating to monitoring active and resolved bankruptcies, assessing risk to the Credit Union, meeting deadlines, and completing bankruptcy-related tasks based on established company guidelines. This position will ensure all bankruptcy activities are completed timely in accordance with established work rules, goals, and objectives to improve timeline and attorney performance. All positions are expected to help foster a culture of team collaboration, accountability, operational excellence, and unwavering commitment to customer service and satisfaction. NORMAL DAY-TO-DAY WORK<ol><li> Manages all accounts in bankruptcy and in post-bankruptcy resolution. This includes, but is not limited to, consumer and commercial Chapters 7, 11, 12, and 13. Serve as point of escalation when necessary.</li><li>Actively reviews all open bankruptcies for agreeability to presented treatment and cram-down of accounts, initiates strategic treatment objections, along with relief from stay, and works with counsel to file objections when necessary. </li><li> Represents Civic in creditor-based roles when needed, with and without counsel as necessary, including the meeting of creditors. </li><li>Monitors all activities and maintains a strict schedule of court-imposed deadlines to be met. </li><li>Oversees the prioritization of the portfolio of bankruptcies to ensure all actions required are completed prior to court-imposed deadlines.</li><li>Leads all primary and timely communication with internal and external counsel in relation to bankruptcies. </li><li> Partners with counsel, for both Civic and its debtors, to maintain adequate protection of security interests. Lead negotiations regarding payment, reaffirmation, and/or return of collateral when necessary. </li><li>Monitors all court-stipulated repayment plans for default and initiates remediation efforts with counsel.</li><li> Identifies unsuccessful collection efforts and consults with the Default Management Team when recommending escalated collection efforts such as repossession and foreclosure.</li><li> Actively fosters relationships with internal teams and individuals to ensure support of accounts impacted by bankruptcies.</li><li> Stays current with pending regulatory and state law changes that could impact Bankruptcy processes.</li><li>Utilizes reporting to support timely activities on all bankruptcy cases.</li><li> Leads day-to-day internal and external relationships establishing and monitoring service delivery, productivity and quality standards.</li><li>Provides recommendations to management on process improvement opportunities within the department and outside where applicable to minimize risk exposure.</li><li>Follows departmental and organizational policies and procedures with strict adherence.</li><li>Takes ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum of 4 - 6 years of experience in bankruptcy management or managing/servicing non-performing loan accounts.</li><li>Expert knowledge and experience with the loss management, loan servicing, foreclosure and bankruptcy lifecycles and state and federal laws related to non-performing loans.</li><li>Demonstrated analytics proficiency and proven level of trust and diplomacy.</li><li>Experience developing and managing through policy.</li><li>Excellent verbal, written, presentation and leadership skills. Must possess a strong service orientation. </li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li> Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> BA/BS in Accounting, Finance or Business Management preferred. </li><li>Collections experience at a Credit Union or other financial institution.</li><li> Experience or certification as a paralegal. </li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276243503

Bankruptcy Analyst

Description: OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Branch Manager will play a crucial leadership role in ensuring the success as well as reputation of the branch. This individual will manage, oversee, and ensure excellence of day-to-day branch operations, which include but are not limited to branch opening, closing, member service and experience, transaction processing, promotion of products and services, and ensuring general required service coverage of the location. On top of managing the daily activities, a successful individual in this role will place emphasis on continual improvement of operational efficiencies as well as service quality standards, putting the members' satisfaction at the core of everything we do. At the core, the Branch Manager will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates and leads a high level of member service awareness, continually strives to exceed members' expectations and ensures the maintenance of operational proficiencies in effort to develop lasting member impressions and relationships.</li><li>Oversees branch growth and membership retention by coaching and leading well-informed advisors to discover member centric solutions.</li><li>Communicates, transfers, and demonstrates product and service knowledge to advisors. Proactively identifies areas of knowledge improvement amongst branch staff.</li><li>Coaches and manages team development to drive internal opportunities, foster teamwork, and career progression.</li><li>Effectively recruits, interviews and onboards advisors.</li><li>Oversees essential administrative functions, including but not limited to scheduling, cash orders, managing branch losses, documentation and retention, and end-of-day balancing.</li><li>Engages with community and branch partners, including Membership Development Officers, to enhance member appreciation. Facilitates timely and efficient communication between branch and home office.</li><li>Serves as escalation point for member complaints and suggestions, deploys active listening techniques to capture improvement opportunities, and treats all member cases with empathy and exceptional professionalism.</li><li>Seeks out professional development and internal networking to enhance education in the financial service industry to improve branch member experience.</li><li>Ensures branch staff's readiness to meet all pre-defined financial targets while continually serving as stewards of membership resources to maximize profitability.</li><li>Complies with regulation, policies, procedures, and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests, and implements security measures when appropriate.</li><li>Follows all safety and security guidelines to properly protect branch team members, members, and credit union assets.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 7 – 9 years of banking/member service experience, including 1 – 3 years of managerial experience.</li><li>Strong analytical and problem-solving skills, with the ability to identify trends and develop solutions.</li><li>Demonstrated knowledge of banking procedures, including policies, laws and regulations, consumer loan origination and servicing.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>4 – 6 years of Credit Union member service experience.</li><li>Bachelor's degree in Business Administration or relating field of study.</li><li>Experience with creating and updating policies, processes, procedures, and guidelines.</li><li>Supervisory experience within a member/customer service environment.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276146434

Civic Manager, Lumberton (Branch Manager)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. &nbsp;The Financial Insights and Tools group within Digital Banking is responsible forsoftware that enhancetheAmerican Express customer experience by providing applications and supporting platforms to enrich the information, analysis and planning available to our customers. Our software will be threaded through the web and mobile applications used by American Express customers, powered by APIs and underlying platforms to consumeand process financial data both within and from outside our company.We are looking for a quality assurance and test engineer to help us drive the quality of the platforms and applications that are supported by our platform.You will be developing and executing testprocedures along with engineering test systems and automation that will be used during our development and release cycles.You will use software development and test automation skills to build our library of regression and verification beyond manual testing. You will work alongside our development engineers and product owners to deepen your understanding of the platform and applications as our customers experience it andapply that to improving how we test our systems.Our development platform is built on top of a modern stack consisting of Kotlin/JVM for the back end interacting with other Java/JVM services internally, and a React based front end. We reach out to many APIs internally and externally to aggregate and analyze customer information.Responsibilities:<ul><li>Build an understanding of the customer journey and experience to understand critical usage paths.</li><li>Engage with engineering and product team members to understand product operation and develop methods for testing.</li><li>Develop and maintain manual test procedures used during sprint and release cycles.</li><li>Perform ad-hoc tests on feature and other development work.</li><li>Execute manual test procedures and document outcomes for releases.</li><li>Continuously develop test automation where possible for user interface and APIapplication tests to speed test cycles.</li><li>Strong Plus: Develop test automation beyond user interfaces and APIs, work with developers to strengthen test practice.</li><li>Strong Plus: Maintain test automation repositories using software engineering practice, including source control.</li></ul>Qualifications:&nbsp;<ul><li>Bachelor's degree or equivalent work experience</li><li>Proven experience with live applications and production environments</li><li>Proven experience in writing and executing test plans and procedures</li><li>2+ years of professional experience in a similar environment.</li><li>Experience with test automation tools for user interfaces, APIs, and converting manual tests.</li><li>Strong Plus: familiarity with a broad range of test automation tools including performance tooling</li><li>Strong Plus: Familiarity with Software Engineering practices and able to demonstrate how to apply them to test automation</li></ul>Skills:<ul><li>Tester's mindset and curiosity.</li><li>Passion for quality and excellence of products.</li><li>Adaptability &amp; flexibility.</li><li>Comfortable working in a highly regulated environment.</li></ul>Annual Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Quality Assurance Test Engineer   Digital Banking-Financial planning and Insurance

Description:CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONLoss Mitigation Specialist is responsible for proactively managing delinquent accounts by contacting Credit Union members. This role involves identifying potential risks, working with members to resolve payment issues, providing repayment solutions, and implementing strategies to mitigate loan losses. NORMAL DAY-TO-DAY WORK<ol><li>Provide early and late-stage delinquency management by monitoring loan accounts and identify members who are at risk of becoming delinquent.</li><li>Proactively contact members via phone, email, or other communication methods to discuss their accounts and identify reasons for delinquency</li><li>Work with members to develop repayment plans, loan modifications, or other solutions to bring accounts current.</li><li>Ensure a consultative member approach to restructuring loans as necessary, providing direction on improving the financial outlook of the member in the future.</li><li>Accurately document all member interactions, payment agreements, and actions plans in the core collection system.</li><li>Provide members with information on financial education resources and tools to help them manage their finances and avoid future delinquencies.</li><li>Collaborate as necessary with other internal business units and resources to ensure a coordinated approach to loss prevention.</li><li>Assist the AVP of Risk Assessment and Loss Mitigation with reviewing reports on delinquency trends, member interactions, and recovery efforts.</li><li>Ensure all activities are in compliance with federal and state regulations, as well as Credit Union policies, guidelines, and procedures. </li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position. <ol><li>Minimum 4-6 years experience in consumer loan product collections, financial services or related field. </li><li>Must have an understanding of accounting principles and business financial statements and tax returns.</li><li>Must be knowledgeable in the process of analyzing personal tax returns, personal financial statements, and credit bureau reports.</li><li>Experience with credit procedures, policies, regulations and laws, in addition to knowledge of bankruptcy and consumer law. </li><li>Strong interpersonal skills with ability to work in a team environment.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol> Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li>Bachelor's degree in finance, Accounting, Economics, Business or related field required. </li><li>Prefer a minimum of 2-4 years of Credit Union consumer credit experience.</li><li>Knowledge of loan structuring and work-out solutions in desirable.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> Requirements: PI276011627

Loss Mitigation Specialist

EXCELLENT PAY AND BENEFITS!Be a part of one of the most successful financial institutions in the country!!&nbsp;Star One Credit Union is one of Silicon Valley's largest, member-owned financial institutions. Star One offers financial services to more than 129,000 members worldwide. With assets over $9 billion, Star One is ranked 19th in total assets among over 4,900 credit unions nationally. For ten years in a row,&nbsp;Star One has been ranked #1 by the America's Credit Unions for providing the highest direct financial benefit to the members we serve.We offer&nbsp;AMAZING BENEFITS&nbsp;that help keep our employees healthy and shining bright!!!<ul><li>401(k) Plan, Match, and Profit Sharing</li><li>Annual Wellness Benefit&nbsp;</li><li>Education Assistance</li><li>Employee Loan Discounts&nbsp;</li><li>Medical, Dental, and Vision (Effective date of hire)</li><li>Paid Holidays</li><li>Paid Time Off Program&nbsp;</li><li>Staff Incentive Variable Pay (Bonus)</li></ul>Job Title:&nbsp; Personal BankerHours:&nbsp; Monday-Thursday 8:45 am - 5:30 pm, Friday 8:45 am - 6:30 pm, and rotating Saturdays 8:30 am - 2:45 pm (with a day off during the week&nbsp;Salary Range: $51,200 - $70,300&nbsp;which is base pay.&nbsp;&nbsp;Compensation will be based on candidate qualifications.&nbsp;Job Scope/Duties<ul><li>Responsible for providing consultative member support during the new account and consumer loan application process.</li><li>Reviews and analyzes loan applications and supporting documentation.</li><li>Advises members of policies, rates and terms.</li><li>Acts as a primary contact for members by providing application status and collecting documentation.</li><li>Books consumer loans, disburses funds and explains loan documents and approved loan terms.</li><li>Completes member requests for loan modifications.</li><li>Provides account and loan servicing support as needed.</li><li>Stays informed of all products, services and operational procedures.</li><li>Supports community and business development efforts.</li><li>Processes all transaction requests and provides assistance to other branches and departments as needed.</li></ul>Experience/Minimum Education Requirements<ul><li>Two to four years of current and progressive experience within a financial institution, preferably in a personal banking role.</li><li>Sales and service experience in a branch environment is preferred.</li><li>Bachelor’s degree in Business Administration, Accounting, Finance, or the equivalent level of education and experience.</li><li>Notary designation required. Mortgage Loan Originator (MLO) registration is required upon employment.</li></ul>Knowledge/Skills/Abilities<ul><li>Requires strong written and verbal communications skills.</li><li>Ability to learn and retain banking regulatory information and requirements.</li><li>Must be proficient with technology (computers, iPads, mobile phones, tablets) and Microsoft Office applications.</li><li>Fosters and maintains a strong service culture by providing excellent internal and external service.</li><li>Ability to work in a fast-paced environment while handling multiple tasks and competing priorities.</li><li>Must be a strong team player with the ability to work in a diverse group or as an individual contributor.</li></ul>MUST HAVE GOOD CREDIT.We are a proud Equal Opportunity/AAP Employer M/F/Vet/Disabled<h2><a href="https://www.starone.org/careers/?gnk=job&amp;gni=8a78859e97ae196f0197e647d0ff4013&amp;gns=Veterans+Connect" target="_blank">APPLY HERE</a></h2>

Star One Credit Union

Personal Banker

Recognized eight times as a Chicago’s Best and Brightest Companies to Work For® and seven times as a National Best and Brightest Companies to Work For®, Wespath Benefits and Investments (Wespath) is seeking a talented individual to join our award-winning organization as our Vendor Relations Manager for our Health Plans.&nbsp;Serving The United Methodist Church (UMC) for over a century; Wespath offers six HealthFlex medical plans that provide medical, prescription drug, behavioral health, dental, vision care and health accounts for over 40 plan sponsors, covering 15,000 lives. Our HealthFlex offering also includes a robust well-being program that aims to impact the physical, emotional, financial, social and spiritual dimensions of our plan participant’s lives.Wespath is an Equal Opportunity Employer that is committed to a diverse and inclusive company culture and does not discriminate against applicants and employees because of disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law.&nbsp;Reporting to the Health Plan Manager, you’ll be responsible for managing multiple vendors that are a part of our HealthFlex offering including:<ul><li>Leading the development and execution of the vendor management strategy.</li><li>Managing all facets of the health plan vendor(s) performance.</li><li>Managing the vendor contracts.</li><li>Developing and coordinating vendor integration protocols to optimize service delivery.</li><li>Managing and resolving escalated customer issues in partnership with vendors.</li><li>Providing financial oversight of vendor relationships, including monitoring and reviewing fees and invoices with reconciliation to contract; and</li><li>Working on communications and training related to the vendor management strategy.</li></ul>Vendor Relations Manager - Compensation and Benefits:<ul><li>Medical, dental, vision and well-being benefits from HealthFlex on day one!</li><li>8% employer contribution to retirement plan with an additional match up to 2% on day one!</li><li>22 days of PTO + 12 paid holidays&nbsp;</li><li>Hybrid work environment. The office is located in Glenview, IL; will need to be in office on Tuesdays and as otherwise needed.&nbsp;</li><li>Free financial planning assistance from EY</li><li>Paid parental leave</li><li>Tuition reimbursement and other development opportunities</li><li>The compensation range for this position is $105,000-$116,00 with a bonus opportunity and customary benefits. Final compensation will be based on the hired applicant’s qualifications (education, training and/or experience related to this role), and as such, may fall outside the range shown.</li></ul>Minimum Requirements/Qualifications:<ul><li>Bachelor’s Degree or equivalent work experience.</li><li>8+ years of work experience in administration of group benefit plans specifically health and welfare products.</li><li>Skilled in Excel (i.e uses skilled functions, array functions, etc.).</li><li>Health plan experience with direct responsibility for all facets of vendor relationship management including business plan/strategy development, service/performance management, issue management/resolution, contract negotiation, financial oversight, renewal and or related healthcare provider relations, contract compliance, negotiation experience.</li><li>Demonstrated knowledge and understanding of health plan benefit design, service/ administration, underwriting/actuarial/funding principles, and HealthCare Reform/ACA and other related regulatory impacts.</li><li>Strong understanding of carrier file formats (834 preferably) and standards, with experience validating and troubleshooting carrier file data for accuracy and compliance.</li><li>Experience presenting benefits information to plan sponsors, HR teams, and employee populations both in-person and virtually.</li><li>Able to travel domestically &lt;10% of the time.</li></ul>Preferred Requirements/Qualifications:<ul><li>Advanced certification or degree in benefits, healthcare or business.</li><li>Demonstrated knowledge and understanding of other employee/welfare benefit plans and wellness programs, design, service/administration, contract obligations, etc.</li></ul>

Vendor Relations Manager (Health Plans)

OverviewThe Proactive Partner. You’re a star when it comes to creating new relationships and expanding existing connections. As an expert in home finance, you enjoy being the trusted advisor and guide, while helping members find the loans that best fit their financial future. Our team at OnPoint Community Credit Union has been dedicated to making our members’ financial dreams a reality for over 80 years. Working together, we can further strengthen the mission we have for our community. We’re also devoted to being a fabulous place to work. We value your expertise as Mortgage Loan Officer and invite you to explore and grow your career with OnPoint.Responsibilities&nbsp;<ul><li>Identifies, develops and maintains a quality pipeline of member relationships that serves as a recurring source of referrals for new mortgage lending opportunities.</li><li>Attracts new mortgage loan originations by developing relationships within the community, specifically within the real estate community; making sales calls to prospective business partners.</li><li>Conducts interviews with prospective borrowers in order to analyze financial and credit reports, tax returns, verifications, etc. and determine member financing objectives, advise members of product/pricing policies and guidelines and gather any additional required information.</li><li>Ensures exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.</li><li>Demonstrates a commitment to professional ethics, complying with all federal and state compliance policies and adhering to all requirements.</li></ul>Knowledge, Skills, and Abilities:<ul><li>Thorough understanding of conventional and government lending practices, policies and guidelines from origination through closing.</li><li>Must be detail-oriented.</li><li>Ability to be self-directed, efficient, and meet deadlines.</li><li>Ability to manage a heavy pipeline of 40 plus loans.</li><li>Highly organized with the ability to prioritize multiple competing tasks and verbal and written communication skills.</li><li>Demonstrated math and accounting skills.</li></ul>Qualifications<ul><li>High School diploma or GED required.</li><li>Minimum of 3 years Conventional and FHA-insured real estate lending experience, with knowledge of processing underwriting and/or closing procedures.</li><li>Ability to successfully register with the National Mortgage Licensing System (NMLS).</li></ul>Compensation for this role is primarily commission-based.At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background. We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.&nbsp;JobFamilyOnPoint MortgageJobFunctionOnPoint MortgagePayTypeHourly

OnPoint Community Credit Union

Mortgage Loan Officer - Outside Central Oregon 

Description:ABOUT THE POSITIONThe Engagement Officer is responsible for developing and maintaining relationships with key stakeholders, including local government entities, Advisory Council members, and Civic Credit Union members. This role executes engagement initiatives designed to enhance member growth and awareness, increase retention, and promote the Credit Union's products and services. The Engagement Officer works closely with the Engagement Manager and Lead Engagement Officer to execute Engagement strategies and ensure member satisfaction within an assigned territory. NORMAL DAY-TO-DAY WORK<ol><li>Develop and manage relationships with key partners, including local government liaisons, Advisory Council members, and potential members, to foster engagement and expand Civic's reach.</li><li>Execute engagement strategies designed by the Engagement Manager, ensuring alignment with organizational goals related to member growth, retention, advocacy, and impact.</li><li>Facilitate educational sessions, presentations, and community events to promote awareness of Civic Credit Union's products, services, and digital banking solutions.</li><li>Support territory-based member engagement efforts, ensuring strong local government partnerships and active participation in credit union initiatives.</li><li>Collaborate with internal teams and branch managers to enhance the member experience, providing on-the-ground insights into local engagement opportunities.</li><li>Maintain up-to-date knowledge of Credit Union products and services, effectively communicating their benefits to members and stakeholders.</li><li>Assist in planning and executing external events and conferences, representing the Credit Union and ensuring high-quality engagement with attendees.</li><li>Recruit and engage Advisory Council members, maintaining strong communication and supporting their involvement in credit union advocacy and initiatives.</li><li>Document engagement activities in Salesforce, tracking interactions and outcomes to inform data-driven engagement strategies.</li><li>Support the Engagement Manager in evaluating and refining engagement approaches, contributing insights from member interactions and Engagement efforts.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. <ol><li>High School diploma or equivalent.</li><li>Minimum one to three years of experience in business development, sales, marketing or local government.</li><li>Must reside and maintain residency in the State of North Carolina, within their designated territory (specifically, Buncombe, Haywood, Madison, McDowell or Yancey County). </li><li>Up to 80% in-state travel is required, which includes overnights and weekends. </li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li></ol>Here are a few qualifications we'd LIKE for you to have. <ol><li>BA/BS in Marketing, Communications, Business, or related field.</li><li>Notary Public in North Carolina, Financial Counseling Certification Program (FiCEP) designation or Accredited Financial Counselor (AFC), Credit Union Business Development Professional (CUBDP) designation and/or Credit Union Development Education (DE) designations.</li><li>Financial Services, marketing or sales experience, including utilizing Salesforce is a plus.</li></ol>OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. Requirements: PI275264471

Engagement Officer

IA Director - Managerial - Director Corporate and Foundation RelationsJob ID: 13710Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPThe University of Texas at El Paso (UTEP) is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.UTEP is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 85% of our 25,000 students are Hispanic, and half are the first in their families to go to college. UTEP offers 170 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.<a href="https://www.utep.edu/giving/Our" target="_blank">https://www.utep.edu/giving/Our</a> team works cohesively to build strategic relationships, keep alums connected to the University, and match philanthropic goals with institutional priorities to advance, support, and sustain the University's mission. Our division relies on the constant collaboration of our departments - Advancement Services, Development, and Strategy &amp; Engagement.With a growing team and vastly unrealized fundraising potential, we had our fourth straight record-breaking year last year and are poised for continued growth and success. Maintaining that momentum, we are excited to continue implementing innovative ways to extend our reach and impact. As America's leading Hispanic-serving university, the University of Texas at El Paso (UTEP) is dedicated to increasing access to excellent higher education and positively impacting the community we serve. In Institutional Advancement (IA), we know that our success is built on the contribution of a diverse team in its people, thoughts, and experience. Our culture of care and inclusive excellence is more than a commitment at UTEP IA—it is the foundation of all we do.Read on to understand who we're looking for in this role, what you'll do, and the skills and experiences we're after. Please use your cover letter to tell us about your interest in UTEP and Institutional Advancement and what you hope to bring to this role.Who We WantAn experienced, strategic, and highly collaborative leader to serve as the University of Texas at El Paso (UTEP) Institutional Advancement's (IA) Director of Corporate and Foundation Relations.With curiosity and creativity, you are pleasantly persistent in achieving your goals. You know how to take an idea from inception through execution, collecting feedback along the way to constantly improve. With a positive attitude, you take pride in approaching your work with intention and a growth mindset. You must be unrelenting in your pursuit of excellence, taking smart risks, and exploring big ideas; you innovate and iterate but never compromise integrity along the way.You also embody an unending commitment to positively contributing to our team culture; we all commit to making UTEP IA a great place to work. You have tenacious optimism and a goal-oriented, growth mindset, with the ability to remain flexible and develop creative solutions in pursuit of always maintaining forward momentum.You thrive in a dynamic environment, continually balancing competing priorities. You have the ability to work independently and collaboratively, supporting the success of all colleagues and prioritizing UTEP's overall goals above personal achievement.Position InformationHiring Department: Institutional AdvancementPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pmFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: $75,000 - $82,500 annually, commensurate with experience.Required Application Materials:• Resume• Cover Letter• List of three professional referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionWhat You'll DoReporting to the Associate Vice President of Development, you will be responsible for creating and implementing a comprehensive strategy to identify, engage, and secure partnerships with corporate entities and foundations aligned with the University's mission. In this role, you will manage a diverse portfolio of major ($25,000+) and principal-level ($1,000,000+) prospects and donors, both regionally and nationally.You'll analyze current corporate and foundation engagement practices to identify growth opportunities and integrating various components, such as campus sponsorships, business engagement, and community outreach, into the overall Corporate and Foundation Relations unit strategy. You'll develop and implement targeted strategies that facilitate successful evaluation, cultivation, solicitation, negotiation, and investment from corporate entities and foundations. You'll effectively align their interests with the university's initiatives and opportunities, ensuring that these opportunities resonate with the philanthropic goals of the donors and the University's mission. By leveraging these connections, you will play a crucial role in fostering meaningful relationships that support the university's fundraising objectives.Another aspect of the role will be overseeing the development of a robust sponsorship program strategy, establishing university-wide procedures and guidelines to ensure consistency and effectiveness. This will require collaboration with colleagues across campus, particularly within Athletics, as well as the UTEP Alumni Association, to create consistent sponsorship packages and implement effective strategies. You will also provide guidance and resources to campus departments on best practices for business engagement and sponsorship management, enhancing overall effectiveness and reach.Additionally, you will be responsible for maintaining accurate and detailed records on donors and prospects, which is critical for effective relationship management and strategic planning. This includes documenting all interactions, contact reports, and relevant notes within the CRM system (Raiser's Edge NXT). By ensuring that this information is up to date, you will provide valuable insights for yourself and your colleagues, allowing for informed decision-making and tailored engagement strategies. You will also oversee the preparation of compelling funding proposals, submit grant applications, assessments of potential support, briefings, gift agreements, and endowments for your assigned prospects, ensuring that all relevant parties (academic partners, faculty, researchers, and staff) are actively involved in these key efforts.As a manager, you will lead a team of frontline fundraisers dedicated to corporate and foundation relations. You build trust with your team through authenticity, shared vision, and transparency. You invest time and energy in growing your team professionally and personally, to remove barriers for their success, and foster a team culture that pursues excellence while also caring deeply about the human behind the job.While no two days will be the same, you can expect to engage in identifying and strategizing investment opportunities while building impactful, long-term relationships with our constituents. As part of a centralized Institutional Advancement division, you will receive support not only from your AVP and immediate teammates but also from colleagues across the division in areas such as prospect research, stewardship, alumni engagement, and communications.Essential FunctionsPromotes organization policies and procedures in compliance with local, state, and federal rules and regulations; advises University personnel regarding the development and implementation of regulatory strategy, potential areas of regulatory concern, and new government/regulatory developments related to advancement processes.Implements directives, operational changes, programs, and policies corresponding to the division or unit.Coordinates activities of divisions or departments that effects operational efficiency and economy.Develops short and long-range plans, conceptual designs, capital outlay (budget) requirements and documentation for assigned area(s).Develops, implements, and provides training policies, standards, guidelines, and/or security monitoring processes in relation to general control, privacy regulations, and development and operation of the University's infrastructure.Reviews and approves documentation relating to projects and needs specific to assigned area(s).Exchanges information in a clear, concise, and straightforward manner with internal and external partners, stakeholders, alumni, constituents, and friends of the UniversityActs as a liaison between department and internal or external partners.Knowledge of all Microsoft Office software and able to learn and use institutional software systems.Complies with all State and University policies.Other duties may be assigned; specific roles may have additional responsibilities due to the nature of the specific role/division/unit.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.Required Qualifications:Education: Bachelor's degree OR an equivalent combination of education and experience from which comparable knowledge and skills can be acquired is necessaryandExperience: Five (5) years of successful major gift fundraising experience or relevant experience (e.g. portfolio management, sales, nonprofit, banking, or finance)Preferred Qualifications:A working understanding of a research university environment with faculty and stakeholdersDemonstrated success fundraising for another academic unit, youth-serving agency, business school or programExperience using a fundraising database (we use Raiser's Edge NXT)Membership in NACROKnowledge, Skills &amp; AbilitiesProficiency in Microsoft Office software and ability to learn and use institutional software systemsAdvanced computer skills and demonstrated background in Internet-based researchKey Performance Indicators:Understanding how you would measure success in a role is critical to understanding if it's a good fit. At Institutional Advancement, we believe Key Performance Indicators (KPIs) contribute not only to the overall productivity of our division but also to our team engagement. As such, we like to establish the measures of success early, consistently talk about performance, and formally review them quarterly to ensure we're providing two-way feedback in a timely and consistent manner.The Key Performance Indicators (KPIs) for this role:• Expanding existing corporate and foundation relationships• Facilitating new UTEP partnerships with corporations and foundations• Delivery of major-gift level investment proposals and closure success rate• Overall fundraising and engagement success of the CFR unitAdditional InformationPhysical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and talk or hear. The employee must regularly be able to lift and move up to 50 lbs.Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity/Affirmative Action employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, sexual orientation, or gender identity in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972. Inquiries—including the filing of a Formal Complaint or reporting an incident—about the application of Title IX may be referred to the Title IX Coordinator, who can be reached by phone at (915) 747-8358, by email at <a href="mailto:titleix@utep.edu" target="_blank">mailto:titleix@utep.edu</a>, or by mail at 500 W. University Ave., El Paso, TX, Kelly Hall, Room 312.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6371555jeid-d764373f7c7c69458b1cf3d746aca4e8" target="_blank">https://apptrkr.com/6371555jeid-d764373f7c7c69458b1cf3d746aca4e8</a>

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