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Description:OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed. </li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary. </li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed. </li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate. </li></ol> JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. <ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree. </li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have. <ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol> If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources3600 Wake Forest Rd, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI267741370

Local Government Federal Credit Union

Member Service Advisor, Charlotte (Branch Advisor)

Description: CIVIC CULTUREOur organizations believe we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Human Resources Coordinator is responsible for supporting the Human Resources department in the administration of human resources policies, practices and programs. This role requires the ability to plan, organize and administer human resources activities; understand laws, regulations, policies, governing practices and procedures; identify and analyze administrative problems; communicate effectively both verbally and in writing regarding human resources programs. NORMAL DAY-TO-DAY WORK<ol><li>Oversee and ensure the proper set-up, maintenance and monitoring of employee files and records in the HRIS system in line with changes to employment, salary reviews, pay rates, and any other information that is relevant to the system, while ensuring complete accuracy and confidentiality.</li><li>Maintain and monitor personnel files in compliance with applicable legal requirements.</li><li>Document and update HR processes accordingly.</li><li>Track and monitor budget; including code invoices, submit to Accounting for payment, and track each expense.</li><li>Sort and distribute HR Department mail accordingly.</li><li>Interface with all levels of employees and management to accurately answer all HR inquiries.</li><li>Manage the full-cycle recruiting process, including reviewing applications, selecting qualified candidates, conducting phone screens and interviews, scheduling hiring team interviews, extending offers, and preparing candidates for onboarding.</li><li>Ensure all onboarding tasks are completed, including pre-employment checks and new hire tickets to ensure compliance with all policies and procedures.</li><li>Conduct new employee orientation to ensure employees gain an understanding of the organization, benefit plans, and enrollment provisions.</li><li>Assist in coordinating, managing, and planning the company-sponsored events and programs. Ensure they support our company culture and goals and propose innovative ideas to improve annual events.</li><li>Support the annual performance review process, ensure employees and managers complete their review(s) in a timely manner.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum 1-3 years related experience in Human Resources or Administration.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li>Bachelor's degree preferred.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at:Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI267570756

Human Resources Coordinator (Temp to Perm)

Description:The Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>3. Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol> OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI267307937

Member Service Advisor, Hickory (Branch Advisor)

Description: ABOUT THE POSITIONThe Digital Marketing Manager is responsible for developing and implementing digital marketing strategies, managing campaigns across various channels, data tracking and result measurement, optimizing performance, and budget oversight, working in collaboration with Marketing leadership. Additionally, this position works with both internal and external partners to produce campaigns that promote products, services, and/or brand awareness across online platforms. The role requires a combination of creativity, analytical skills, and technical expertise. NORMAL DAY-TO-DAY WORK<ol><li>Create and execute a digital marketing strategy that aligns with overall marketing and business objectives. This involves working with others on the team to identify target audiences, determine key performance indicators (KPIs), selecting appropriate digital channels and tactics.</li><li>Manage digital marketing campaigns across various channels, including search engine marketing (SEM), search engine optimization (SEO), social media retargeting, display networks, broadcast TV and email distribution.</li><li>Utilize various analytical tools to track and measure the performance of marketing campaigns. Generate regular reports that provide insights on key metrics. Use the data to generate reports that provide actionable insights for improvement and content for internal feedback (monthly Buzz).</li><li>Work with cross-functional teams including designers, content writers, internal stakeholders, social media managers and external partners to ensure timely execution of digital marketing initiatives.</li><li>Collaborate with internal web developers and content producers to ensure Civic's website is optimized for search engines and aligns with overall digital marketing strategy. Monitor website performance, analyze website traffic data and user behavior/performance metrics, and implement improvements or A/B testing.</li><li>Manage and allocate digital marketing budgets effectively, ensuring optimal return on investment.</li><li>Keep up to date on current digital marketing trends, best practices, and emerging technologies. Continuously learn and explore new opportunities to improve digital marketing strategies and techniques. </li><li>Proactively advise internal clients on identifying new and upcoming marketing opportunities.</li><li>Build and maintain relationships with external vendors and digital media consultants.</li></ol>JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. <ol><li>BA/BS in marketing, communications, or a related field.</li><li>A minimum 7 to 9 years working in digital marketing or in a similar role, with 1-3 in management.</li><li>Demonstrated leadership experience in a highly collaborative marketing environment.</li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol>Here are a few qualifications we'd LIKE for you to have. <ol><li>Working experience utilizing various marketing channels, including (but not limited to): email marketing, in-app advertising, SMS, social media, Display, etc.</li><li>MBA or certification in Digital Marketing.</li><li>Previous experience working with Media agencies and campaign budgets.</li><li>Experience working with Google's suite of marketing products, managing a CRM or MCIF system, and/or marketing project management software.</li></ol>OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. Requirements: PI267307936

Digital Marketing Manager

Admissions Events ManagerUIW MissionPosition SummaryThe Admissions Events Manager is responsible for the development and execution of admissions recruitment events, to include New Student Orientation, Cardinal Preview Day, and other Admissions events which provide information and assistance to students and families about the University. The Admissions Events Manager reports to the Assistant Director of Campus Events.Note that this position requires traveling as part of standard duties, approximately 25% of the time. Travel is primarily local.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Ability to travel as part of standard duties, approximately 25% of the time.• Strong organizational skills, attention to detail, and able to deliver desirable work product under tight deadlines.• Strong communication, interpersonal skills and customer service skills.• Ability to gather and collect data and build reports.• Strong project management, time management, and ability to adapt to shifting priorities.• Proficient in Microsoft Office Excel, Word, PowerPoint and Outlook or equivalent. Proficiency in using a CRM. Ability to effectively learn and use UIW technology applications.• Ability to manage difficult or emotional customer situations; responds promptly to customer needs.• Consistently reports to work on time; ensures work responsibilities are covered when absent; arrives to meetings and appointments on time.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationBachelor's Degree.Required Work Experience• Two (2) years of relevant professional experience working with students in higher education.• One (1) year of professional experience in event coordination/planning of large events.• One (1) year of experience supervising or leading teams in projects or events.Preferred Qualifications• Three (3) years of experience working in higher education setting working with students and families.• Two (2) years of experience supervising or leading teams in projects.Required Certifications, Licenses or Registrations• Valid driver license with "Real ID" designation, as required for air travel, or ability to obtain by first day of employment.• Must have a driving record that is insurable by UIW insurance carrier, and be at least 21 years of age, as required to drive for UIW.Work HoursMonday through Friday, 8am – 5pm, with some evening and weekend hours required for recruiting events and to meet departmental goals.Physical Demands• Ability to regularly lift, push, and pull up to 20 lbs. of admissions and event materials.• Ability to move about and actively engage with others for an extended period of time during event preparation, execution of event, and post event activities.• Ability to travel by vehicle or plane. Note that travel requires use of personal vehicle for local travel and UIW vehicle for out of town travel.Posting Number: AS2130POJob Type: Full TimeJob Category: Administrator (exempt)Desired Start Date: 05/16/2025Position End Date (if temporary):Reports To: Assistant Director of Campus EventsSalary: $49,000 AnnualizedOpen Date: 04/03/2025Close Date:Open Until Filled: YesSpecial Instructions to ApplicantN/A.To apply, visit <a href="https://apptrkr.com/6124011UIW" target="_blank">https://apptrkr.com/6124011UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-61a49bde99ef204abeeeeacf35ccf15e

University of the Incarnate Word

Admissions Events Manager

Program Manager- University Career CenterJob ID: 13310Location: El Paso, TXFull/Part Time: Full TimeRegular/Temporary: RegularAbout UTEPUTEP is a comprehensive public research university that is increasing access to excellent higher education. We advance discovery of public value and positively impact the health, culture, education, and economy of the community we serve.The University of Texas at El Paso is America's leading Hispanic-serving university. Located at the westernmost tip of Texas, where three states and two countries converge along the Rio Grande, 84% of our 24,000 students are Hispanic, and more than half are the first in their families to go to college. UTEP offers 172 bachelor's, master's and doctoral degree programs at the only open-access, top-tier research university in America.Position InformationHiring Department: University Career CenterPosting End Date: Open until filled. This posting may close once a sufficient number of qualified applications have been received.Hours: 40 hours per week, standard Monday- Friday 8:00am- 5:00pm, flexibility is required on evenings and weekendsFLSA status: ExemptEarliest Start Date: As soon as possible.Salary: $46,769 annuallyRequired Application Materials:• Resume• Cover Letter• List of three referencesThe primary accountabilities are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Incumbents may perform all or some of the primary accountabilities listed. Specific tasks or responsibilities will be documented in the incumbents' performance objectives as outlined by the incumbents' immediate supervisor or manager. This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information. A valid driver's license issued by the State where the applicant resides and insurability as defined in UTS 157 may be required to perform the position's essential functions.Purpose of PositionThe Employer Relations Manager is part of the Career Center's employer relations team and reports to the Associate Director for Employer Relations. The employer relations (ER) team is responsible for ensuring employer recruitment needs are coordinated and met for identifying talent from UTEP. Serving as the official and centralized office, employers contact the University Career Center for all their recruiting needs: information sessions, information tables, on campus interviews, job postings, faculty meetings, presentations, workshops, or other student/faculty engagementsEssential Functions• Serves as the main point of contact for employers recruiting interns, college hires, and part-time talent at UTEP.• Meets with employers to develop a customized recruitment plan. Prove information on University Career Center services, university demographics, and degree inventory.• Coordinates in-person and virtual employer recruitment events by developing agendas, reserving on campus facilities, requesting parking, promoting event, coordinating meetings with UTEP stakeholders, invoicing, and preparing confirmations.• Updates and maintains all employer-facing handouts and information.• Maintains employer recruitment guidelines and resources, ensuring adherence to university policies, UT System, and employment laws.• Updates on-campus recruitment assessment efforts for student learning outcomes and employer program outcomes, ensuring data accuracy for assessment and reporting.• Assists with the development and execution of employer recruitment strategies to enhance student-employer connections, increase recruitment opportunities, and establish, maintain, and strengthen partnerships.• Creates and leads monthly employer communication and prepares weekly communication for faculty and staff to inform of recruitment activity impacting their students.• Manages Handshake event queue, ensuring employer events are processed efficiently and accurately.• Maintains employer relations documentation for each partnership, ensuring organized and comprehensive records.• Updates and revises employer facing website content, including employer guidelines, recruitment calendar, and other relevant information.• Oversees Career Center interview rooms. All on-campus recruitment activities ensure smooth operations and professional accommodation.• Oversees Employer-Led Academies, working with employer partners to provide students with professional development opportunities.• In conjunction with the Associate Director of Employer Relations, supports the Spring Career Fair, managing logistics, employer efforts, and event execution.• Provides content for a social media platform related to employer engagement, developing strategic employer outreach initiatives each semester.• Supervises full-time staff and student employee, ensuring their professional development and effectiveness in their roles.• Represents the University Career Center at tabling events and employer sessions.• Executes other duties as required.Supervisory Responsibilities: Supervises full-time staff and one student employee.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsRequired Qualifications:Education: Bachelor's degree from four-year college or university within area of assigned responsibility.andExperience: Five years of related experience to the statement of duties and responsibilities; or equivalent combination of education and experience.Preferred Qualifications: Master's Degree and two years of experience related to the statementof duties and responsibilities; or an equivalent combination of education and experience.Additional InformationThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee must frequently stand and walk. The employee must regularly sit; use hands to feel; reach with hands and arms; and talk or hear. The employee must lift and move up to 50 pounds.The noise level for this work environment is usually moderate.In keeping with its access, excellence and impact mission, The University of Texas at El Paso is committed to an open, diverse, and inclusive learning and working environment that honors the talents, respects the differences, and nurtures the growth and development of all. We seek to attract faculty and staff who share our commitment.The University of Texas at El Paso is an Equal Opportunity / Affirmative Action Employer. The University does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, genetic information, veteran status, or sexual orientation and gender in employment or the provision of services in accordance with state and federal law. Discrimination on the basis of sex includes an employee's or prospective employee's right to be free from sexual harassment under Title IX of the Higher Education Amendments of 1972.For accommodation information for employees and applicants with disabilities, please contact UTEP's Equal Opportunity Office at <a href="mailto:eoaa@utep.edu.To" target="_blank">mailto:eoaa@utep.edu.To</a> apply, visit <a href="https://apptrkr.com/6114163jeid-d9eadc36f838cb48b976844e3dc0e08e" target="_blank">https://apptrkr.com/6114163jeid-d9eadc36f838cb48b976844e3dc0e08e</a>

The University of Texas at El Paso

Program Manager- University Career Center

Description:ABOUT THE POSITIONThe Engagement Officer is responsible for developing and maintaining relationships with key stakeholders, including local government entities, Advisory Council members, and Civic Credit Union members. This role executes engagement initiatives designed to enhance member growth and awareness, increase retention, and promote the Credit Union's products and services. The Engagement Officer works closely with the Engagement Manager and Lead Engagement Officer to execute Engagement strategies and ensure member satisfaction within an assigned territory. NORMAL DAY-TO-DAY WORK<ol><li>Develop and manage relationships with key partners, including local government liaisons, Advisory Council members, and potential members, to foster engagement and expand Civic's reach.</li><li>Execute engagement strategies designed by the Engagement Manager, ensuring alignment with organizational goals related to member growth, retention, advocacy, and impact.</li><li>Facilitate educational sessions, presentations, and community events to promote awareness of Civic Credit Union's products, services, and digital banking solutions.</li><li>Support territory-based member engagement efforts, ensuring strong local government partnerships and active participation in credit union initiatives.</li><li>Collaborate with internal teams and branch managers to enhance the member experience, providing on-the-ground insights into local engagement opportunities.</li><li>Maintain up-to-date knowledge of Credit Union products and services, effectively communicating their benefits to members and stakeholders.</li><li>Assist in planning and executing external events and conferences, representing the Credit Union and ensuring high-quality engagement with attendees.</li><li>Recruit and engage Advisory Council members, maintaining strong communication and supporting their involvement in credit union advocacy and initiatives.</li><li>Document engagement activities in Salesforce, tracking interactions and outcomes to inform data-driven engagement strategies.</li><li>Support the Engagement Manager in evaluating and refining engagement approaches, contributing insights from member interactions and Engagement efforts.</li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol>JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. <ol><li>High School diploma or equivalent.</li><li>Minimum one to three years of experience in business development, sales, marketing or local government.</li><li>Must reside and maintain residency in the State of North Carolina, within their designated territory (specifically, Buncombe, Haywood, Madison, McDowell or Yancey County). </li><li>Up to 80% in-state travel is required, which includes overnights and weekends. </li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>PC proficient including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li></ol>Here are a few qualifications we'd LIKE for you to have. <ol><li>BA/BS in Marketing, Communications, Business, or related field.</li><li>Notary Public in North Carolina, Financial Counseling Certification Program (FiCEP) designation or Accredited Financial Counselor (AFC), Credit Union Business Development Professional (CUBDP) designation and/or Credit Union Development Education (DE) designations.</li><li>Financial Services, marketing or sales experience, including utilizing Salesforce is a plus.</li></ol>OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. Requirements: PI267058028

Engagement Officer

Description:CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Accounts Payable Specialist is responsible for supporting the day-to-day operational activities of the accounts payable (AP) function. This includes processing invoices, reconciling accounts, managing payment schedules, ensuring compliance with company policies, and maintaining accurate financial records. The role also involves communication with vendors and internal stakeholders to resolve any discrepancies or issues. NORMAL DAY-TO-DAY WORK<ol><li>Process and review all incoming invoices for accuracy, completeness, and compliance with company policies.</li><li>Verify and match invoices to purchase orders and receipts, ensuring proper coding and authorization for payment.</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Maintain vendor files, ensuring up-to-date records of payment terms, contact details, and tax information.</li><li>Handle inquiries and resolve issues from vendors, employees, and internal departments related to accounts payable.</li><li>Assist in overseeing the Accounts Payable email folder by maintaining organization of the folder and providing clear communication with Vendors and Staff.</li><li>Assist in setting up online Vendor accounts to retrieve monthly online statements and establish electronic payments. </li><li>Support audits by providing necessary documentation and responding to auditor inquiries.</li><li>Assist in reviewing the coding for Corporate Credit Card expenses and employee reimbursement requests.</li><li>Prepare reports on AP aging and assist with cash flow management.</li><li>Maintain an organized and efficient filing system for accounts payable records.</li><li>Assist in enterprise payments made from accounts payable and travel and expense systems to ensure quarterly and year-end 1099 reporting activities are correct, and all tax agency inquiries are addressed. </li><li>Prepare ad hoc expense related reports for management upon request.</li><li>Collaborate with other departments to implement new accounting initiatives, process improvements and handle other non-routine transactions. </li><li>Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>Minimum of 1 – 3 years of experience in accounts payable or a related finance function. </li><li>Strong knowledge of GAAP and the accounts payable processes. </li><li>Experience with accounting software (e.g., Sage Intacct, SAP, Dynamics, QuickBooks, or similar).</li><li>Strong attention to detail and demonstrated organizational and time management skills, with the ability to handle multiple tasks simultaneously.</li><li>Proficiency in Microsoft Office, especially Excel (pivot tables, VLOOKUP).</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required sometimes.</li></ol> Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li>A BS in Business, Finance, Accounting, or equivalent.</li><li>1 – 3 years' experience at a financial institution.</li><li>Possess a strong service orientation, preferably in the credit union industry.</li><li>Experience with ERP systems and automated accounts payable tools.</li><li>Certification in Accounts Payable (e.g., AAP) or related accounting certification.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a> Requirements: PI267058027

Accounts Payable Specialist

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Insurance Verification and Authorization Representative performs verification of benefits and obtains authorizations in accordance with all state, federal and third party payor contractual requirements.Qualifications:• High School Diploma or GED• Minimum of one (1) year of medical billing and collection or office experience • Knowledge of third party billing and state and federal collection regulations preferred• Ability to prioritize and multi-task independently with little guidance• Must be self-motivated and service oriented• Excellent written and verbal communication skills• Accurate typing and data entry skillsCompetencies:• Satisfactorily complete competency requirements for this position.Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients.• Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Comply with Company policies, procedures and standard practices.• Observe the Company's health, safety and security practices.• Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.• Use resources in a fiscally responsible manner.• Promote the Company through participation in community and professional organizations.• Participate proactively in improving performance at the organizational, departmental and individual levels.• Improve own professional knowledge and skill level.• Advanced electronic media skills.• Support Company research and educational activities.• Share expertise with co-workers both formally and informally.• Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.Job Responsibilities:• Performs insurance benefit verification for all payors.• Obtains authorization as required by plan benefit.• Processes incoming correspondence from payors.• Resolves any issues with coverage and escalates complicated issues to the Supervisor.• Ensures timely, complete and accurate processing of benefit information.• Prepares monthly nursing home room and board invoices.• Collaborates with Medicaid Eligibility Vendor to obtain Medicaid eligibility.• Obtains patient responsibility payment as needed.• Performs other duties as assigned.This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

Insurance Verification and Authorization Representative

Description: OUR CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Civic Advisor will play a crucial role in providing superior member experience with enhanced awareness and continued education of existing products and services. This is accomplished by offering digital options, processing accurate and professional member transactions and discovering member centric account solutions. The Civic Advisor will be a part of the member's journey in exploring financial goals, building trust through operational soundness and becoming a frontline touchpoint for members and staff. At the core, the Civic Advisor will embody Civic's values, policies and vision while fostering an inclusive environment for both branch staff and members. NORMAL DAY-TO-DAY WORK<ol><li>Demonstrates exceptional member service by providing personalized solutions, creating memorable interactions and exceeding member expectations.</li><li>Builds and fosters relationships with current and potential members to increase their financial well-being.</li><li>Exhibits adept recognition and adjustment to member needs while employing active listening techniques to effectively de-escalate member concerns. Conducts thorough research to address and resolve member inquiries, preparing necessary documentation as needed.</li><li>Maintains and balances assigned cash drawer daily, while following operational procedures and cash limits. Participates in opening and closing procedures, as needed.</li><li>Accurately processes member transaction requests and responds to member inquiries via various channels in a timely manner.</li><li>Provides lobby support and maintains a strong knowledge of products and services available to Civic members, including current promotions. Inform members about products and services other than those requested based on the member's financial information.</li><li>Assists with in-person opening of deposit and loan accounts by ensuring all information is received timely and accurately processed.</li><li>Explains loan programs to member, evaluates their needs and recommends loan options. Complete member and loan applications and escalate to the lending department as necessary.</li><li>Participate in beta-testing for possible workflow and process improvement and provide feedback to internal/external resources as needed.</li><li>Educates members on digital solutions by providing self-service alternatives to manage finances at their convenience.</li><li>Participates in required meetings and trainings while promoting a positive team environment. Shares knowledge of member feedback and effective practices.</li><li>Collaborates with internal departments to provide a closed-loop experience for member requests.</li><li>Complies with regulation, policies, procedure and operational guidelines. Proactively assesses and mitigates operational risks, ensuring compliance with regulations, audit requests and implements security measures when appropriate.</li></ol> JOB QUALIFICATIONSHere are a few qualifications you MUST have to be qualified for this position.<ol><li>Minimum 1 – 3 years of customer service experience, or a Bachelor's degree.</li><li>High school diploma or equivalent.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li>Demonstrated strong customer service skills.</li><li>Notary Public in North Carolina, or ability to achieve in the first 6 months of employment.</li><li>PC proficient, including Microsoft Office (Word, Excel, PowerPoint, Access, Outlook) and the Internet.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li>Ability to lift a minimum of 25 lbs. (file boxes, computer printer).</li><li>Travel required on occasion.</li></ol> Here are a few qualifications we'd LIKE for you to have.<ol><li>Credit Union member service experience.</li><li>Knowledge of financial products and services, mobile and on-line banking a plus.</li></ol>If you have questions about this position description, please feel welcome to ask. You can reach HR at:Human Resources3600 Wake Forest Rd, Raleigh, NC 27609<a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI266829631

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