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Service and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;August 28th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity Employer

Medina County Board of Developmental Disabilities

Service and Support Administrator

JOB TITLE: &nbsp;Director of Government, Community, Racial &amp; Social JusticeDATE OF POSTING: &nbsp; August 19, 2025CLOSING DATE:&nbsp; &nbsp;&nbsp; &nbsp;September 3, 2025, or until filledSALARY/BENEFITS: &nbsp;$157,522ESTIMATED DATE TO FILL:&nbsp;&nbsp;October 1, 2025General Description of the Position’s Function and Purpose:The Director will lead the Indiana State Teachers Association’s Government, Community, Racial &amp; Social Justice department. This department carries out ISTA's activities associated with the legislature, the Indiana Department of Education and other state agencies and coordinates the engagement of ISTA members and community allies in supporting ISTA's legislative and policy goals. The department oversees statewide strategies to address human and civil rights inequities within Indiana with emphasis on racial and social justice. The department coordinates political action including the development of state, regional and local coalitions focused on issues of common concern including school referendums, school board elections, state legislative and other state-level offices, and statewide issues. The department trains staff and local leaders regarding community legislative and political action.This position reports to the Executive Director and is assigned to the Indianapolis Headquarters office with the ability to work from home on a Hybrid arrangement.Responsibilities:<ul><li>Leads/manages ISTA’s efforts to collaborate with and support communities of color and other allied organizations/coalitions to address racial and social inequities in Indiana’s public-school system</li><li>Directs all ISTA’s state-level legislative and political action programs to build bipartisan support for pro-public education priorities, this includes direct lobbying and managing staff lobbyists</li><li>Leads/manages school referendum and school board election advocacy</li><li>Sets expectations, develops plans, and manages processes to assess, improve, and maintain the integrity of our advocacy process</li><li>Leads strategic work teams as assigned</li><li>Develops training for members, local ISTA leaders and allied community partners on power building, strategy, and our key issues (racial and social justice, school funding and policy, professionalism in teacher, etc.)&nbsp;</li><li>Manages the department budget, program, and staff (i.e., three to five professional and associate staff)</li><li>Ensure compliance with internal policies and procedures within all responsible areas</li><li>Ensures compliance with relevant state lobbying and PAC regulations and ensures that all ISTA’s legislative and political work is done in an ethical/legal manner</li><li>Serve on the management and leadership teams in making strategic decisions for the organization as a whole</li><li>Other duties as assigned by the Executive Director</li><li>Builds and maintains positive working relationships with policymakers, ISTA leadership, members, community partners and other key stakeholders in support of ISTA’s goals&nbsp;</li><li>Collaborates effectively with all ISTA department directors, work teams and staff on issues as needed&nbsp;</li><li>Works as a liaison with the National Education Association on legislative, political, and racial and social justice issues on behalf of ISTA</li><li>Supports the ISTA Executive Director in political initiatives and the development of strategic partnerships on related matters&nbsp;</li></ul>Required Qualifications, Skills and Experiences:&nbsp;<ul><li>A bachelor’s degree is required.&nbsp;</li><li>Prior experience in diversity, equity and inclusion strategies, legislative/political action and/or lobbying and public policy analysis</li><li>Prior management experience required</li><li>Broad knowledge of public education and related issues&nbsp;</li><li>Organizing (legislative/political campaigns, community and/or union)&nbsp;</li><li>Advocacy (legislative, political, or issue-based)</li><li>Strategic campaign planning and implementation</li><li>Effective team leadership</li><li>Project management</li><li>General supervision of staff and staff development</li><li>Budget management</li><li>Ability to qualify as a registered lobbyist for the State of Indiana</li><li>A valid driver’s license and insured vehicle in good driving condition is necessary.</li><li>Ability to work long and/or variable hours, including evenings and weekends.&nbsp;</li></ul>Preferred Qualifications, Skills and Experiences:&nbsp;<ul><li>A master’s degree</li><li>K – 12 education public policy experience</li><li>Indiana legislative advocacy and/or election work</li><li>Voter data analytics knowledge/experience</li><li>Community organizing</li><li>Understanding of NEA state affiliate structures, governance, and traditions</li></ul>About ISTAISTA is a professional association organized to sustain quality public education, improvestudents’ educational opportunities and advance the professional status of educators.Our purpose is to develop and organize members as leaders, professionals, and active citizens to improve the professional status of educators and educational opportunities for Hoosier kids.Learn more about ISTA at&nbsp;<a href="https://www.ista-in.org/" target="_blank">ista-in.org</a>&nbsp;The Indiana State Teachers Association provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.Application ProcessApplications will be accepted through September 3, 2025, or until filled. Interested candidates should submit a resume, contact information for three professional references, and a cover letter outlining their experience and qualifications for the role to Nicole Wise at&nbsp;<a href="mailto:nwise@ista-in.org" target="_blank">nwise@ista-in.org</a>

Indiana State Teachers Association

Director Of Government, Community, Social and Racial Justice

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: Patient AccountsAll Locations: 300 Ocean Avenue – ReverePosition Summary: RESPONSIBILITIES &amp; DUTIES<ul><li>Design and deliver ongoing education programs for providers related to CPT, ICD-10, HCPCS, modifiers, and E/M coding</li><li>Conduct Pro Fee and Outpatient Coding audits of provider documentation and coding practices for accuracy, completeness, and compliance with payer and regulatory guidelines.</li><li>Independently conduct reviews/audits on the adequacy of medical record documentation to support the codes selected by clinicians, coders and coding vendors in accordance with professional standards, organizational policies and procedures, laws, and regulations.</li><li>Pursues education and training opportunities to assure compliance with current laws, rules and regulations by participating in professional education activities and obtaining and maintaining relevant certifications.</li><li>Analyze audit trends to identify training opportunities, common errors, and documentation gaps.</li><li>Maintain up-to-date knowledge of CMS, Medicaid, commercial payer, and industry standards for professional billing and coding.</li><li>Participate in policy development, coding updates, and interdepartmental collaboration on coding compliance and billing initiatives.</li><li>Escalate potential compliance risks or systemic issues to Revenue Cycle or Compliance leadership as needed.</li><li>Sequences diagnoses, procedures and complications by following ICD-10-CM, Medicare, Medicaid, and other fiscal intermediary guidelines.</li><li>Support implementation of coding changes related to payer policy or regulatory updates.</li><li>Participate in professional development and maintain active coding certification(s).</li><li>Lead or assist with quality assurance reviews across multiple specialties.</li></ul>EDUCATION:<ul><li>Preferred: Bachelor’s degree in Health Information Management, Health Administration, or a related field</li><li>Familiarity with Massachusetts payer guidelines, Medicare, Medicaid regulations, and clinical documentation improvement</li></ul>Certifications:<ul><li>Required: Certified Professional Coder (CPC) and/or Certified Risk Adjustment Coder (CRC)</li><li>Preferred: Additional auditing or documentation certifications (e.g., CPMA, CCS)</li></ul>EXPERIENCE:<ul><li>10+ years of experience in professional and outpatient coding, provider education, or risk adjustment auditing</li><li>Experience delivering coding education and conducting audits across multiple specialties</li><li>Extensive knowledge of cpt, revenue codes, ICD-10-CM coding and HCC/risk adjustment methodologies</li><li>Experience with Medicare Advantage risk models and patient documentation integrity</li><li>Knowledge of healthcare administrative processes such as reimbursement policies and procedures, payer contracting, operations and billing regulations</li><li>Strong management and staff development skills</li><li>Proven analytics and performance improvement</li><li>Knowledge of health care industry trends</li><li>Extensive knowledge of Federal and State insurance programs (MassHealth)</li><li>Independently interpret and analyze medical record documentation to ensure accurate coding assignment for Medical Decision Making (MDM) versus Time-based CPT selection, including the appropriate use of modifiers and diagnosis documentation. Provide structured feedback to providers, coding staff, and vendor partners to support continuous quality improvement and adherence to coding regulations. Collaborate with IT and the Informatics team to identify EPIC workflow or system improvements that enhance coding accuracy, documentation compliance, and revenue integrity outcomes. Actively contribute to education and process development efforts that strengthen provider understanding and compliance with professional coding standards and payer requirements.</li><li>Experience interacting with physicians and clinical support regarding coding guidelines (written and verbal)</li><li>Extensive knowledge of Revenue codes, CPT, and ICD-10 coding across multiple medical specialties</li><li>Ability to lead, supervise, and train staff</li><li>EPIC experience preferred</li></ul>PAY RANGE:Starts at $99,226 up to $153,800 annually based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Manager, Coding Education & Performance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?AMEX Assurance Co. (AAC) provides insurance protection for American Express Card Members through implicit card benefits, and fee/add-on insurance products to both Card Members and non-Card Members. This exciting opportunity will reside in the Claim and Servicing Operations department of AAC, and primary responsibilities will include enrolling, servicing, and adjudication of insurance policies and claims; this role provides an exciting opportunity to handle claims for the Retail and Warranty products in the AMEX Assurance Co. Insurance portfolio.&nbsp;Your duties may include but are not limited to:<ul><li>Investigation by using tools available to settle claims quickly and efficiently</li><li>Maintaining state compliance</li><li>Decision making of claims for these products, as well as direct phone interaction with the customer to ensure timely decisions</li><li>Researching warranties and repair estimates by making outbound calls to businesses and manufacturers</li><li>This position does not require previous insurance experience. &nbsp;We will provide you with all the necessary tools to be successful</li></ul>This position is hybrid and based in Phoenix, AZ and Sunrise, FL and the ideal candidate will work 3 days onsite / 2 days remotely. The hours of operation are: Monday - Friday - 6:00am - 5:00pm (local time), with rotational weekends. &nbsp;Minimum Qualifications:<ul><li>Customer First Principles demonstrated through excellent verbal, written and interpersonal communication skills</li><li>Passion for exceptional service</li><li>Strong phone skills</li><li>Ability to adapt to multiple demands, shifting priorities and rapid changes in workflow</li><li>Ability to demonstrate initiative with minimal supervision to drive results</li><li>Strong problem-solving skills, time management and organizational skills</li><li>Superior level of accuracy and attention to detail</li><li>Strong proficiency in PC skills, including MS Word and Excel</li><li>If a license is not currently held, the applicant must be able to obtain the necessary license during the time frame allowed prior to training. Upon hiring, candidate will have 2 attempts to pass the Arizona Licensing exam. &nbsp;If the exam to obtain your license cannot be passed, within 2 attempts, employment will be terminated</li></ul>Preferred Qualifications:<ul><li>Insurance or Customer Service industry experience preferred but not required</li><li>A current Claims Adjuster License is a plus</li></ul>Salary Range: $20.00 to $24.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Representative-Insurance Claims

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant Services Technology is on an exciting journey to redefine the merchant payment experience. Our Merchant platform is a distributed near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year.If you like to challenge the status quo and desire to use best in class technology, it's time to join the GMST organization which strives for continuous innovation. Are you a change agent with a deep engineering passion to build outstanding products for merchants? If so, we are looking for an enthusiastic, driven, and forward-thinking Software Engineer to join us on our missionHow will you make an impact in this role?As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications -<ul><li>Degree in computer science, computer engineering or a related field.</li><li>Minimum 3 years of software development experience in a professional environment working with Java technologies - Vertx, Spring, Spring Boot, RESTful micro services, Ignite, In-Memory Computing, Spark, PostgreSQL, Cassandra, Kafka, Yellowbrick (Apache Ignite is a plus) and RESTful API’s.</li><li>Hands-on experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational or NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdues with accounts that have a high exposure.Job Description: As a Junior Insider Risk Analyst, you will be responsible for reviewing logs and alerts, identifying patterns of potentially risky behavior, and supporting investigations into insider threats. This role is ideal for a recent graduate or early-career professional looking to build a career in security analysis, insider threat detection, and cyber forensics.Key Responsibilities:<ul><li>Conduct log and event data reviews to identify anomalies and potential insider risks.</li></ul><ul><li>Assist in the investigation and documentation of insider threat incidents.</li><li>Support the development of insider threat detection use cases.</li><li>Work with cross-functional teams in legal, HR, and IT security to support investigative workflows.</li><li>Maintain confidentiality and integrity in handling sensitive data and investigations.</li></ul>Minimum Qualifications:Required Qualifications:<ul><li>Bachelor’s degree in Computer Forensics, Information Assurance, Computer Science, or another technical discipline.</li><li>Experience reviewing system, network, or application logs for unusual activity.</li><li>Strong analytical skills and attention to detail.</li><li>Ability to work collaboratively in a team environment.</li></ul>Preferred Qualifications:<ul><li>Hands-on experience with computer forensics tools or techniques.</li><li>Scripting experience with Python and/or PowerShell.</li><li>Knowledge of SQL.</li><li>Familiarity with insider threat programs or behavioral analytics.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Associate-CyberOps & Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role will be part of the Treasury Applications Platform team , we are currently modernizing our platform, migrating it to GCP. You will contribute towards making the platform more resilient and secure for future regulatory requirements and ensuring compliance and adherence to Federal Regulations.<ul><li>Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline</li><li>2+ years of software development experience</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Strong background with Java, Pyspark, SQL, Concurrency/parallelism, oracle, big data</li><li>Cloud experience with GCP would be a preference</li><li>Define problems and provide solution alternatives.</li><li>Create detailed computer system design documentation.</li><li>Implement deployment plan.</li><li>Support consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation, design and deployment.</li><li>Under supervision participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions.</li><li>Understand issues and diagnose root-cause of issues. Perform secondary research as instructed by supervisor to assist in strategy and business planning.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Deep understanding of SDLC, background with Java , PL/SQL</li><li>Comfortable with Java, Python, GitHub, CI/CD, ReactJS knowledge</li></ul>Preferred Qualifications:&nbsp;<ul><li>GCP experience would be preferred</li><li>Exposure with large data processing systems</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Software Engineer, Treasury Applications

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end marketing strategy for our prospect &amp; customer segments around the world.Within Global Commercial Services Marketing, the Global and US Large Enterprises (G&amp;L) Marketing vision is to deliver essential value to Prospects and Field colleagues through best-in-class B2B marketing.&nbsp; We collaborate with trusted internal and external partners to create globally recognized marketing assets to support our marketing initiatives and Field partners. This team owns and drives all G&amp;L Marketing programs and are looking forward to fueling continued growth in 2025 and beyond.Senior Manager-Global and U.S. Large Enterprises Digital Marketing will be responsible for owning the digital marketing strategy within the G&amp;L Prospect &amp; B2B Marketing team to drive engagement via compelling messaging targeting decision makers within large prospect organizations. This person will lead the strategy, execution and reporting of all digital marketing channels such as site, paid media and search.Key Responsibilities:<ul><li>Own the end-to-end digital marketing strategy across all digital channels (ex. site, paid media, etc.) to drive engagement with G&amp;L decision makers</li><li>Work with internal stakeholders (ex. Sales, Middle Market Marketing, GCO, etc.) to develop compelling marketing creative and share learnings</li><li>Manage the digital marketing lead process in partnership with key stakeholder teams</li><li>Partner with external media and creative agencies to optimize paid media plans</li><li>Lead vertical-specific digital marketing journeys and communicate plans and results with field colleagues</li><li>Manage the team’s scorecard and share insights to optimize performance metrics</li><li>Drive reporting workstream to define success metrics across all digital channels</li><li>Lead two direct reports responsible for execution and reporting</li></ul>Minimum Qualifications:<ul><li>5+ years of relevant B2B digital marketing experience</li><li>Previous paid media and website management experience</li><li>Strong track record of driving results, analyzing data, reporting and trends</li><li>Proven analytical and problem-solving skills with some level of comfort in white space</li><li>Superior project management skills with ability to manage multiple priorities and initiatives</li><li>Excellent written and verbal communication skills with executive presence and ability to rally others around a vision</li><li>Experience aggregating disparate data and developing concise and succinct recommendations</li><li>Curiosity, a willingness to learn &amp; a sense of ownership and accountability</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and supplement and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager-Global and U.S. Large Enterprises Digital Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Within Global Servicing (GS), the Global Complaints &amp; Privacy organization is a talented team of 800 colleagues who are responsible for managing the program, governance, resolution, escalation and reporting of complaints for the majority of the enterprise. Additionally, the team fulfils Privacy Rights requests with adherence to GDPR and CCPA regulation, and has responsibility for the execution of regulatory projects for Privacy Risk Oversight and Privacy related issues.Complaints are a rich source of technical, process and procedural improvement opportunities for American Express. This new Escalated Complaint Management team will be responsible for the identification, remediation and tracking of potential issues identified through the end-to-end complaints process. The&nbsp;Analyst, Escalated Complaint Management, will help strengthen the escalation process by developing and supporting reporting and issue tracking. Improved reporting and tracking are critical to ensure that improvement opportunities identified in the complaints program are actioned. This will create a stronger overall compliant program and better meet regulatory expectations.<ul><li>Partner with MIS and Analytics teams to develop escalation process reporting</li><li>Ensure accurate and timely reporting</li><li>Build strong partnerships across all core Business Units to ensure reporting and tracking of all escalated opportunities</li></ul>Minimum Qualifications<ul><li>Analytical mindset and skills</li><li>Ability to build relationships across the entire organization</li><li>Exceptional verbal and written communication skills</li><li>A positive can do attitude</li><li>Experience with analytical tools like: Excel, Tableau, Hive, or Python.</li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Operations Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our business is growing, and we are looking for additional Hospitality Coordinators to join our team. Working within Resy’s Customer Success Org, Hospitality Coordinator’s primary responsibility will be to provide outstanding front-line service and support to our Resy restaurant partners and Resy app users to ensure they are getting the most out of the Resy experience.WHAT YOU'LL DO:<ul><li>Answer guest inquiries via email &amp; live chat</li><li>Troubleshoot any issues relating to Resy products: Resy Consumer App, ResyOS Restaurant App, Resy Restaurant Web-Dashboard &amp; Resy.com</li><li>Provide top tier support to Resy customers escalating any critical issues to our SR Support Team and collaborating cross-team to resolve</li><li>Educating restaurant operators to raise the level of hospitality they offer through Resy technology</li><li>Assist the implementation team with setting new restaurant customers live on Resy</li><li>Offboard former restaurant customers by communicating final invoice details, scheduling official churn date and documenting feedback for review</li><li>Make phone calls to confirm premium reservations for the Resy Global Access concierge program</li><li>Working on other duties and projects as assigned</li></ul>WHO YOU ARE:<ul><li>Interest in working in a fast-paced hospitality-tech environment</li><li>Exceptional organizational skills, a keen eye for detail, a strong technological aptitude, and the ability to stay calm under pressure</li><li>Mastery of Microsoft Office and MacOS</li><li>Ability/flexibility to work global restaurant hours, including nights and weekends</li><li>Passion for restaurants and the hospitality industry</li><li>Experience working at restaurants</li><li>Working knowledge of reservation-management systems and restaurant operations</li><li>Experience supporting technology for a SaaS business</li></ul>This person needs to reside in the pacific standard time zone.Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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