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At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Technology organization partners with the American Express business to enable, support, and drive the company’s growth plans and strategic priorities by supporting the delivery and operations of technology capabilities, platforms, and services globally. Specifically, the team delivers global capabilities and services in support of American Express customers and colleagues, and it is responsible for the company’s technology infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality experience for external and internal customers. It also governs technology risk and information security across the American Express enterprise.The objective of the ETS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.ETS Control Management is looking for a Senior Associate of Technology Risk &amp; Control focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across the ETS business unit / functional areas.Senior Associate of Technology Risk &amp; Control:<ul><li>Facilitate Business Units in their risk assessments performance (e.g., Risk and Control Self-Assessment (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RCSA reviews and update assessment criteria to align with regulatory updates)</li><li>Proactively helps identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners); design adequate controls and test plans to properly mitigate identified risks</li><li>Categorize controls and maps against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)</li><li>Understanding of critical operational risk management lifecycle activities, project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience and familiarity with ACE Studio and/or Visio</li><li>Previous Technology/Cyber Risk Experience</li><li>Experience in at least one of the following:<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Associate - Technology Risk & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About the RoleIn this role, you will join our newly modernized Know My Identity (KMI) product platform team, focused on building and scaling core compliance Customer Identification Program (CIP) capabilities of Know Your Customer (KYC) and Know Your Business (KYB), and Customer Due Diligence (CCD). You will help shape the next generation of identity and Anti-Money Laundry (AML) verification services that power all new account onboarding experiences across products and markets.Partnering closely with product, engineering, compliance, risk, analytics, and UX teams, you will help deliver scalable, accurate, and customer-centric identity verification solutions. This is a unique opportunity to contribute to foundational capabilities from the ground up and directly shape how we protect our customers and our company.Does This Sound Like You?On this team, product ownership means being accountable for quality, clarity, and outcomes — not just coordination. This means you:<ul><li>Demonstrate a strong bias for action and operational ownership, quickly executing on decisions and driving next steps without delay.</li><li>Communicate proactively, providing regular status updates and surfacing risks early without needing to be chased.</li><li>Are self-directed and dependable, capable of managing core responsibilities independently in a fast-paced environment.</li><li>Treat timing as a critical dependency, acting early to avoid last-minute escalation, rework, or missed outcomes.</li><li>Are passionate about delivering secure, compliant, and customer-centric identity verification experiences.</li><li>Excel at translating complex regulatory and technical requirements into clear, actionable work for engineering teams.</li><li>Naturally connect dots across product, compliance, risk, analytics, and technology to drive aligned outcomes.</li><li>Thrive in a collaborative environment and approach problem-solving with both business and technical rigor, with an industry-wide perspective.</li><li>Are organized, curious, proactive, and energized by solving ambiguous high-impact problems.</li><li>Can hit the ground running and quickly build context in a fast-paced environment.</li><li>Are skilled in discovery – identifying customer needs, uncovering root problems and validating solutions through research and experimentation.</li></ul>What You Will Do<ul><li>Own and manage the product backlog, ensuring day-to-day prioritization reflects business goals, customer needs, and regulatory requirements.</li><li>Write clear, detailed user stories and acceptance criteria for identity verification and AML capabilities.</li><li>Partner with engineering to ensure stories are understood, delivered, and meet quality standards.</li><li>Monitor and measure product performance, ensuring capabilities achieve intended outcomes and identifying opportunities for optimization.</li><li>Support Agile delivery through PI planning, sprint planning, backlog refinement, and other ceremonies.</li><li>Collaborate with the Product Manager to translate feature requirements into actionable user stories, measurable outcomes, and implementation plans.</li><li>Work across adjacent product teams to ensure seamless integration and a cohesive end-to-end identity and AML experience.</li><li>Maintain a healthy, well-groomed backlog with clearly defined ready-for-execution stories</li><li>Proactively manage sprint and backlog hygiene—anticipating delivery challenges, surfacing risks early, and providing timely status updates to keep partners aligned.</li></ul>Minimum Qualifications:<ul><li>Product analyst experience within an Agile-Scrum environment.</li><li>Proven ability to execute against a product vision, strategy, and a prioritized backlog.</li><li>Excellent communication and collaboration skills.</li><li>Ability to simplify complex ideas, navigate cross-functional environments, influence decisions, and drive shared outcomes.</li><li>Strong relationship management skills across business units and key functional areas.</li><li>Ability to self-start, operate in ambiguity, and work independently.</li><li>Balanced technical fluency and business acumen.</li><li>Ability to analyze data and processes to identify creative solutions and drive continuous improvement.</li><li>Demonstrate a strong willingness to learn and openly share knowledge and experiences with the team.</li></ul>Preferred Qualifications:<ul><li>Product experience within the SAFe Agile environment.</li><li>Experience reviewing and refining discovery outcomes for new products or enhancements.</li><li>Experience in a regulated environment with knowledge of compliance, controls, data governance, and integrity processes.</li><li>Platform and data product experience.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Assoc-Digital Product Mgmt

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Director, Product Operations &amp; Enablement will lead strategic planning, risk governance, and operational execution for a diverse portfolio of privacy, product and business initiatives. This role is critical in strengthening enterprise risk management and enabling the modernization of privacy and digital tracking capabilities.The successful candidate will oversee a global privacy regulatory program, establish scalable risk and control frameworks, and manage product portfolio performance to enable business growth while maintaining compliance and operational integrity. This individual will act as a key connector across business, 1st and 2nd Line of Defense (1LOD/2LOD), Privacy, and Control partners, ensuring consistent alignment between enterprise risk priorities and business execution.Primary Responsibilities:<ul><li>Build and lead a high-performing Product Operations team that delivers key strategic and regulatory program planning, ensuring timely and effective delivery of enterprise initiatives aligned with compliance and privacy risk expectations</li><li>Deliver program management, go-to-market planning and operations support to enable a global Privacy initiative inclusive of development of central privacy tooling, capabilities and remediation</li><li>Oversee the Risk &amp; Control Self-Assessment (RCSA) execution, maintaining end-to-end process and control documentation, ensuring alignment with evolving business models, processes and policies</li><li>Serve as the primary point of contact for 2LOD, Privacy and Control Management, coordinating risk identification, issue remediation and control validation activities</li><li>Partner with business teams to interpret control and regulatory requirements into action plans for the Digital Tracking Product &amp; Engineering teams</li><li>Manage the Product portfolio and performance, leading agile delivery governance including sprint planning, backlog prioritization and planning ceremonies</li><li>Embed Agile best practices to drive transparency, velocity and iterative delivery across strategic and regulatory programs</li></ul>Qualifications:<ul><li>8+ years of demonstrated excellence in leading teams delivering technology-driven business solutions across the enterprise</li><li>Strong experience in risk management, operational risk or expertise in RCSA execution preferred</li><li>Demonstrated success in strategic portfolio, cross-functional program and performance management</li><li>Highly organized and self-motivated individual who can combine problem-resolution, insights-driven prioritization, and ability to influence to achieve critical business goals</li><li>Experience leading Agile delivery programs and proficient in Agile tools and methods (i.e. Jira, Confluence, Rally, SAFe, Kanban)</li><li>Confidence in decision-making in complex &amp; ambiguous situations; comfortable troubleshooting and aligning conflicting interests</li><li>Ability to communicate complex technical solutions &amp; processes to a wide variety of audiences</li><li>Knowledge of the global privacy landscape, and/or the web and digital advertising ecosystem strongly preferred</li><li>Ability to discover and design scalable solutions and processes, and lead implementation of those processes across a matrixed environment</li><li>Bachelor’s degree required</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director – Product Operations & Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Director, Amex Ads Product role sits within the Amex Offers Digital Media team and reports to the VP/GM, Amex Offers Digital Media Product. This leader will drive the growth of Amex’s digital advertising network by setting strategic direction, owning the multi-year roadmap, developing new capabilities, and leading a team of product managers to deliver differentiated ad products. Amex's ad network is focused on introducing new opportunities for advertisers to engage Amex’s customers across our digital platforms (e.g., Amex Travel, Resy, Amex App).The Director will own and shape the product roadmap for several digital capabilities (e.g., ad serving, targeting, measurement) that power Amex’s advertising products. In addition to setting strategy, this leader will mentor and guide a team of 3-5 product managers, enabling them to translate business needs into technology solutions and deliver high-quality products in partnership with engineering.This leader will also own the evaluation and integration of external technology solutions, ensuring Amex’s capabilities remain competitive and scalable. Finally, the Director will be accountable for establishing robust compliance and risk guardrails, managing the team’s technology budget, and ensuring resources are aligned to deliver against business priorities.Key Responsibilities:<ul><li>Set the strategic vision and own the product roadmap of several digital advertising capabilities (e.g., ad serving, targeting, measurement)</li></ul><ul><li>Hire, lead, and develop a team of 3-5 product managers, fostering a culture of accountability, innovation, and collaboration</li></ul><ul><li>Lead the design, development, and deployment of advertising capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal)</li></ul><ul><li>Empower and guide product managers in translating business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams</li></ul><ul><li>Oversee execution and delivery, ensuring strategic prioritization, active backlog management, and effective communication of progress and risks to senior leadership</li></ul><ul><li>Own the evaluation, integration, and lifecycle management of external tech solutions to fill internal capability gaps</li></ul><ul><li>Enact comprehensive compliance / risk processes &amp; controls and lead the New Product Approval (NPA) process when launching new capabilities</li></ul><ul><li>Lead the annual tech resourcing &amp; budgeting process for the Amex Ads Product team and actively manage tech funding to ensure proper utilization</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree</li></ul><ul><li>8+ years of digital product management and/or product development experience, with at least 3 years of managing teams</li></ul><ul><li>Proven track record of defining and executing product vision, strategy, and roadmaps at scale</li></ul><ul><li>Experience leading agile technology teams (e.g., software engineers) and translating business requirements into actionable tech specifications</li></ul><ul><li>Demonstrated success in building, leading, and developing high-performing product teams</li></ul><ul><li>Exceptional problem-solving and strategic thinking skills, with a keen ability to understand technical systems, identify issues, and develop effective solutions</li></ul><ul><li>Excellent communication skills with the ability to influence senior leaders</li></ul><ul><li>Strong collaboration and relationship management skills, with ability to drive alignment across a diverse set of stakeholders</li></ul><ul><li>Customer-centric mindset with strong business acumen</li></ul>Preferred Qualifications:<ul><li>Experience in the advertising industry, ideally within a Commerce Media Network</li></ul><ul><li>Experience owning and scaling adtech digital capabilities</li></ul><ul><li>Deep knowledge of digital advertising ecosystems (e.g., ad serving, SSPs, DSPs, targeting, measurement)</li></ul><ul><li>Experience managing third-party vendor relationships and integrations</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Amex Ads Product

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the Global leader in the Commercial Payments Solutions space and subsequently continues to be an exciting and fast-growing segment. To maintain success, accelerating sales and driving profitable charge volume growth are critical for the organization. The Sales Enablement, Pricing, &amp; Transformation (SPT) team is the analysis and business decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering actionable insights to architect GCS growth and strengthen the culture of compliance and control.The Senior Manager will be responsible:<ul><li>For program performance, development of controls, and testing activities to support business conduct objectives for the G&amp;L organization</li><li>Work closely with Line of Business Compliance (LOBCO), GCO and other team members within the GCS organization to comply with internal standards, policies, and regulatory obligations</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to business conduct (e.g., AEMP 88 Conduct Risk Management Policy)</li><li>Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to business conduct, and support the day-to-day activities required to maintain the repository of topical risk information</li><li>Governance Framework Design: Establish and enhance program management frameworks that promote strong governance, operational integrity, and accountability</li><li>&nbsp;Process Risk Management: Evaluate process-level risks and build preventative and detective controls that mitigate risk in critical business activities</li><li>Candidates must be able to identify, assess, and mitigate risks that could impact the organization</li><li>Analyze business processes and activities to identify potential risks, control gaps, and emerging risks</li></ul>Minimum Qualifications:<ul><li>6+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Proven background in governance, risk management, compliance, or auditing. Experience working directly in a governance-related capacity is key</li><li>The ability to see the big picture and connect regulatory frameworks to long-term business objectives is vital for guiding strategy</li><li>Strong business insight and experience with Sales and Account Development organizations, and the ability to understand their structure, operations, and strategic priorities</li></ul>Preferred Qualifications<ul><li>Bachelor's Degree or equivalent experience in Process Optimization, Risk Management or related field</li><li>Experience in at least one of the following:</li></ul><ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types</li><li>Support advising on business conduct and broader operational risk policies and programs</li><li>Experience in financial services industry</li></ul><ul><li>Previous RCSA knowledge is a plus&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Governance and Control Management

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard T.H. Chan School of Public Health?The Harvard T.H. Chan School of Public Health is a world-renowned institution dedicated to advancing public health through cutting-edge research, education, and global collaboration. Our school is a special place to work because of its vibrant, mission-driven community, interdisciplinary approach, and commitment to addressing some of the most pressing health challenges worldwide. We foster a collaborative and inclusive work environment where innovation, continuous learning, and work-life balance are valued.Learn more about the School’s <a href="https://hsph.harvard.edu/mission-and-vision/" target="_blank">mission, objectives, and core values</a>, <a href="https://hsph.harvard.edu/the-harvard-chan-principles-of-citizenship/" target="_blank">our Principles of Citizenship</a>, and about the <a href="https://hsph.harvard.edu/office/dean/strategic-vision/" target="_blank">Dean’s AAA vision</a> about our school’s ongoing strategic initiatives. Job Description Job Summary:The Healthcare Quality and Outcomes Lab (HqO) at the Harvard T.H. Chan School of Public Health, Department of Health Policy and Management is a research center focused on producing actionable evidence to promote quality, equity, and resilience across health care delivery systems. HqO brings together a multidisciplinary team of physicians, health policy researchers, health economists, biostatisticians, and data science experts across the Harvard T.H. Chan School of Public Health and Harvard-affiliated teaching hospitals to evaluate and inform national and international health reform efforts.&nbsp;HqO faculty members seek an energetic and organized individual to assist with a portfolio of multidisciplinary health policy and health services research projects. Our research team uses Medicare and other large national claims datasets to evaluate the effectiveness and unintended consequences of US health reform.Project topics include, but are not limited to:<ol><li>&nbsp;Variations in cost, quality, and outcomes for surgical, emergency, hospital, and cancer care</li><li>Quality of care for socially vulnerable patient populations, including low-income Medicare-Medicaid beneficiaries</li><li>Healthcare quality, outcomes, and disparities among older people with HIV</li><li>Access, quality, and efficiency in the Veterans Health Administration</li><li>Impact of the innovative alternative payment models (e.g., Accountable Care Organizations and bundled payment Initiatives) on healthcare value and equity for older adults</li><li>Changing market dynamics of the growing Medicare Advantage program, including restrictiveness and accessibility of healthcare provider networks</li><li>Climate change and health system resilience</li></ol>This is an ideal position for a candidate seeking to gain research experience prior to pursuing further graduate education, including medical school or PhD programs. In addition to the research aims described above, a key aspect of the HqO mission is to train the next generation of health policy and health system leaders. To this end, HqO faculty are enthusiastic about providing opportunities for mentorship and professional growth that align with the successful candidate's long-term goals.Learn more about the Department of Health Policy and Management here: <a href="https://www.hsph.harvard.edu/health-policy-and-management/" target="_blank">https://www.hsph.harvard.edu/health-policy-and-management/</a> 
Job-Specific Responsibilities: The successful candidate will work closely with faculty and research team members on a wide range of project-related tasks. These duties and responsibilities include, but are not limited to, the following:<ul><li>Coordination and maintenance of appropriate IRB and data use agreement certifications</li><li>Project coordination and oversight of progress toward grant deadlines and deliverables</li><li>Management of external communications (e.g., website, media and policy outreach)</li><li>Assistance with grant-writing and research proposals</li><li>Conducting literature reviews and managing references (e.g., compiling reference information using Endnote)</li><li>Interaction with remote consultants or team members</li><li>Coordination of project communications</li><li>Development of scientific reports and presentations</li><li>Research meeting coordination and documentation</li><li>Other duties as assigned&nbsp;</li></ul>PLEASE NOTE: This position has a term appointment of one year from the date of hire with the possibility of extension.PLEASE NOTE: Short-listed finalists will be asked to write an abstract based on a selected article and create a few Power Point slides as part of the selection process. Qualifications Basic Qualifications:<ul><li>3+ years of relevant experience is required; a combination of education and experience may be considered</li></ul>Additional Qualifications and Skills:<ul><li>Bachelor's Degree in health or social sciences</li><li>Demonstrated knowledge of health services research</li><li>Experience working with health care-related topics such as health policy or health services research or coursework</li><li>A strong writing background</li><li>Project coordination background</li><li>Exposure to applicable computer technologies, including specific Microsoft software applications (including Word, Excel, and PowerPoint)</li><li>Experience with EndNote, Mendeley and/or other reference managers&nbsp;</li><li>Strong attention to detail skills</li><li>Outstanding verbal and written communication skills</li><li>Strong organizational skills</li><li>Enthusiasm for a wide range of research and project management tasks</li></ul> Additional Information <ul><li>Appointment End Date: One year from date of hire&nbsp;</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>-------------------Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!--------------------<ul><li>The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.</li><li>Harvard University requires pre-employment reference checks and background screenings.</li><li>This position has a 90&nbsp;day orientation and review period. The O&amp;R period will be waived for any internal Harvard employee transfers.</li></ul>--------------------The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Research Assistant III Non-Lab (Research Project Coordinator)

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard Law School?Join a community that combines excellence in legal education and scholarship with a deep commitment to justice. Here at Harvard Law School (HLS), you’ll find an environment that values who you are and encourages you to grow, inspire others, and make a meaningful impact. Wherever you are in your career journey, HLS is a place where you can thrive, contribute, and be part of something bigger. Job Description Harvard Law School’s Faculty Support Services Department (FSS) is dedicated to providing approximately 200 faculty members and instructors with the high-quality assistance they need in order to successfully teach, conduct research, and advance scholarship. While each assistant works directly with members of the faculty—often acting as a liaison between students, other instructors, and various Law School and University administrative departments—our department comprises a collaborative and supportive team of assistants who are committed to collecting and sharing the most effective methods of administrative support.&nbsp;&nbsp;Faculty Support Services seeks a Faculty Assistant who can fulfill a dual role as an independent problem-solver and enthusiastic team member.&nbsp;&nbsp;As a Faculty Assistant you will:&nbsp;<ul><li>Support faculty teaching by scheduling courses, and posting course materials, announcements, and student assignments/office hours via Canvas, the course management platform. Arrange course packets and obtain copyright for course materials, and arrange AV, catering, and other set-up needs. May support online learning with remote learning tools such as Zoom and video editing software.&nbsp;</li></ul><ul><li>Respond to internal and external requests for information and manage faculty calendars. Make complex domestic and international travel arrangements and itineraries for faculty and visitors to the Law School.&nbsp;&nbsp;</li></ul><ul><li>Use Concur and B2P (Buy-to-Pay) financial platforms to process payments, invoices, reimbursements, and corporate card statements.&nbsp;</li></ul><ul><li>Assist with coordinating conferences and lectures, including arranging media, catering, guest outreach, materials, accommodation, and travel.&nbsp;&nbsp;</li></ul><ul><li>Perform general office duties including photocopying, scanning, filing, ordering office supplies, placing catering orders, and reserving space for meetings and events.&nbsp;&nbsp;</li></ul><ul><li>Proofread and edit documents, including student recommendation letters; conduct ad hoc internet and library research.&nbsp;&nbsp;&nbsp;</li></ul><ul><li>Provide support for faculty for hiring student workers.&nbsp;&nbsp;</li></ul><ul><li>Provide financial processing support for programmatic transactions.&nbsp;</li></ul> Qualifications Basic Qualifications3 or more years of administrative support or related experience in a business or customer service environment. Education beyond high school may count toward some, though not all, experience.&nbsp;Additional Qualifications and SkillsWe are looking for people who have:&nbsp;<ul><li>Curiosity and creative problem-solving skills&nbsp;</li></ul><ul><li>The ability to work independently and ask good questions&nbsp;</li></ul><ul><li>Ability to prioritize work, especially given competing priorities&nbsp;</li></ul><ul><li>Ability to quickly pivot and adapt&nbsp;</li></ul><ul><li>An understanding of the importance of maintaining confidentiality&nbsp;</li></ul><ul><li>Willingness to learn new systems and processes&nbsp;</li></ul><ul><li>A collaborative spirit in working with peers to resolve issues&nbsp;</li></ul><ul><li>Ability to bring their authentic selves to work and contribute to a diverse and positive work culture&nbsp;</li></ul> Additional Information Standard Hours/Schedule: 35 hours per week; Full-time, M-F.Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: IdentityOther Information: All offers are made by HLS Human Resources.#LI-WK1Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 053. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum3356/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Faculty Assistant

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Faculty of Arts and Sciences?The Faculty of Arts and Sciences (FAS) is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in 1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872), Harvard Athletics and the Division of Continuing Education. The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience. Job Description Job-Specific Responsibilities: The Assistant Director of Student Services reports to the Director of Student Services at Harvard Kenneth C. Griffin Graduate School of Arts and Sciences (GSAS). This position also works closely with the Program Coordinator and with the Student Affairs Team to support the Harvard Griffin GSAS mission. This position is in frequent contact with the Dean of Students, faculty and staff in academic departments and Harvard Griffin GSAS staff, to support students. The Assistant Director also collaborates with Student Affairs, Title IX, Residential Life, Harvard Griffin GSAS Student Center, as well as Harvard Griffin GSAS leadership, and campus and community partners (HUPD, CAMHS, AEO, ARC, and more).&nbsp;Duties include, but are not limited to, the following:&nbsp;Coaching &amp; Advising:&nbsp;<ul><li>Coaches/advises students (as well as faculty and staff) on matters related to student concerns, resource referral, and provides ongoing case management.&nbsp;</li></ul><ul><li>Independently&nbsp;facilitates&nbsp;problem-solving for&nbsp;high levels&nbsp;of personal and academic concerns.&nbsp;</li></ul>Case Management, Planning, &amp; Assessment:&nbsp;<ul><li>Updates/creates records/reports in student information system of student meetings, provides ongoing case management, tracks data, excels at email communications, and creates action plans associated with individual students.&nbsp;</li></ul><ul><li>Maintains excellent documentation. Understands University policies and protocols and&nbsp;exhibits&nbsp;confidence of&nbsp;when to consult.&nbsp;Researches&nbsp;best practices to create and update protocols as&nbsp;appropriate.&nbsp;</li></ul><ul><li>Care Advocacy &amp; Relationship Building:&nbsp;</li></ul><ul><li>Co-facilitates meetings (with the Director) with departmental faculty and staff and campus partners (Financial Aid, CAMHS, AEO, HUPD, ARC) for regular meetings concerning student trends, collaboration, projects, and case management.&nbsp;</li></ul><ul><li>Advises faculty, staff, and partners to&nbsp;determine&nbsp;action steps for student support.&nbsp;</li></ul>Crisis Management:&nbsp;<ul><li>Deep understanding of&nbsp;University&nbsp;and community resources. Serves in an on-call capacity to respond to HUPD/HUHS as needed and independently navigates crisis&nbsp;response.&nbsp;</li></ul><ul><li>After-hours response to urgent concerns while exercising expert level decision-making and&nbsp;highly-skilled&nbsp;judgment calls to&nbsp;determine&nbsp;next steps and communication to leadership.&nbsp;</li></ul>Crisis Prevention:&nbsp;<ul><li>Preventive care including presentations and initiatives for students, student leaders, faculty, and staff.&nbsp;</li></ul><ul><li>Coordination with internal and external stakeholders to ensure&nbsp;appropriate referrals&nbsp;are made and deliver strong presentations to increase contact with the office for student support.&nbsp;</li></ul><ul><li>Independently researches best practices and, at the discretion of the Director, implements initiatives to further the mission of the office.&nbsp;</li></ul>Strategy &amp; Other Duties as Assigned:&nbsp;<ul><li>Contributes to the strategy of the Office along with&nbsp;Director. In the absence of Director, would step into supervisory role of Program Coordinator and may&nbsp;represent&nbsp;Director at meetings.&nbsp;</li></ul><ul><li>Works on independent daily tasks and divisional projects, other duties as assigned (e.g., Harvard Griffin GSAS Welcomes, supporting departmental and divisional initiatives, etc.).&nbsp;</li></ul>&nbsp; 
Working Conditions: &nbsp;Physical Requirements&nbsp;<ul><li>Sitting using near vision use for reading and computer use for extended periods of&nbsp;time&nbsp;</li></ul>Working Conditions&nbsp;<ul><li>Serves in an on-call capacity to respond to HUPD/HUHS as needed and independently navigates crisis&nbsp;response including a nights/weekend rotation.&nbsp;&nbsp;</li></ul>#LI-ES1&nbsp; Qualifications Basic Qualifications: <ul><li>Bachelor’s degree or equivalent work experience required</li><li>Minimum of 5 years’ relevant work experience</li></ul> 
Additional Qualifications and Skills: <ul><li>Master’s degree in relevant field (preference given to higher education, counseling, social work, or similar)&nbsp;</li></ul><ul><li>Relevant work experience in educational guidance, social work, or counseling&nbsp;</li></ul><ul><li>Crisis management skills, experience being on-call and implementing emergency&nbsp;protocols&nbsp;</li></ul><ul><li>Experience working with diverse students,&nbsp;colleagues&nbsp;and external&nbsp;organizations&nbsp;</li></ul><ul><li>Skilled at facilitation, public speaking or presenting for large/small&nbsp;groups&nbsp;</li></ul><ul><li>Ability to learn and utilize&nbsp;Maxient&nbsp;or other CRM case management&nbsp;systems&nbsp;</li></ul><ul><li>Knowledge of Microsoft Office Suite, advanced excel&nbsp;skills&nbsp;</li></ul><ul><li>Excels at organization, time and priority management, and communication skills (both written and verbal)&nbsp;</li></ul>&nbsp; Additional Information <ul><li>Cover letter: Please&nbsp;submit&nbsp;a cover letter along with a resume as part of your application.&nbsp;</li><li>Location: This position will be based in Cambridge,&nbsp;MA&nbsp;and&nbsp;require an on-campus presence. Individual flexible and remote work options for this role will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business.&nbsp;</li><li>Standard Hours/Schedule: Full-time position</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education, Criminal</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Assistant Director of Student Services

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description The Harvard Art Museums seek a leader in the field of Japanese art history for the position of Abby Aldrich Rockefeller Associate Curator of Asian Art. As a member of the Division of Asian and Mediterranean Art, the Rockefeller Associate Curator will steward a growing collection of c. 9,000 paintings, prints, and three-dimensional works. The incoming Rockefeller Associate Curator will contribute to the overall institutional vision for the Harvard Art Museums, bringing fresh perspectives into the museums’ presentation of Japanese art, expanding existing narratives and frameworks of inquiry through their scholarship, exhibitions, and engagement with colleagues across the art museums, the university campus, in Japan, and internationally.&nbsp;This is a five-year term position. Please see the Additional Information below.Job-Specific Responsibilities: Responsible for the care, documentation, research, presentation, publication, and strengthening of the museums’ holdings of Japanese art. Expected to be an intellectual authority on, and to assume the full range of curatorial responsibility for, the collection of Japanese art, which spans from the Neolithic to the present, and to advise on related matters at the university when needed. Crafts an ambitious exhibition, research, and publication program for Japanese art and works closely with students and faculty to foster a significant and sustained curricular use of the collection for both undergraduate and graduate teaching. Works within a team environment and promotes dialogue, engagement, and collaboration with colleagues within the Division of Asian and Mediterranean Art and with other curatorial areas that have overlapping or related collection holdings and expertise. Works closely with collectors and museum supporters, solicits gifts for the collection, recommends purchases, and assumes an active role in soliciting funds for museum purposes, including acquisitions, exhibitions, conservation projects, and publications, from individuals, foundations, federal agencies and other sources.&nbsp;The Collection 
The Harvard Art Museums’ collection of Japanese art comprises about 9,000 objects, including c. 5,000 prints. The collection has notable strengths in medieval and early modern narrative arts (including the oldest complete illustrated cycle of Genji paintings), Edo period paintings (the promised gift of the Feinberg Collection), and woodblock prints. It also includes important examples of Kamakura-period Buddhist art. Recent acquisitions have focused on Nihonga painting and contemporary transglobal arts in a variety of media, as well as prints by modern Japanese women artists.Physical Requirements: This position is primarily conducted in an office environment. There will be local travel to other Harvard Art Museums sites in Cambridge and Somerville, MA. Qualifications Candidates MUST meet the following basic qualifications to be considered for this role: 
Ph.D. in art history, East Asian Studies, or a related field, with scholarly expertise in the history of Japanese art up to present times, and a strong understanding of its media and techniques; minimum of 3 years of progressively responsible curatorial, teaching, and/or field-related experience.Additional Qualifications and Skills: Demonstrated record of scholarship and achievement in the field of Japanese art history; experience in an academic museum and/or a demonstrated commitment to fostering appreciation and understanding of Japanese art through teaching is a plus; successful experience working with donors, collectors, and museum patrons a plus; commitment to teamwork and creating and sustaining an inclusive work environment; excellent communication, organizational, and interpersonal skills, as well as fiscal management skills and experience. Additional Information <ul><li>Appointment End Date:&nbsp;5-year term position with the possibility of a one-or two-year extension</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information:&nbsp;Consideration may be given to sponsor certain visa types.</li><li>Pre-Employment Screening: Harvard University requires pre-employment reference and background screenings:&nbsp;Identity, Education, Criminal</li><li>Other Information:<ul><li>Application reviews will begin on&nbsp;February 5, 2026. However, applications will continue to be reviewed on a rolling basis until the position is filled.</li><li>Please submit a cover letter, CV, and list of three referees. Additional materials may be requested later.</li><li>Harvard University requires pre-employment screening.</li><li>The Harvard Art Museums employ associate curators and full curators. The associate-level position—requiring the minimum qualifications as noted above—is a 5-year term position with the possibility of a one- or two-year extension and/or promotion to full curator after demonstration of progression and accomplishment. A full curator position is a regular position with no term. It requires a minimum of eight years of relevant experience. We welcome all interested candidates.</li><li>This position has a 3-month orientation and review period.&nbsp;</li></ul></li></ul>#LI-KP1Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 059. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Abby Aldrich Rockefeller Associate Curator for Asian Art

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time float for our North Austin Region starting at $20.00/hour!&nbsp;We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.Candidates selected for this position must be able to work at all of our North Austin area branch locations to meet our growing staffing needs.Branch locations include: North Austin, Stone Hill, Georgetown, Domain, and Round Rock branches.&nbsp;As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>Maintain the ability to train and work at any branch within the respective region depending on business need.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision (correctable), hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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