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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Posting Title:Senior Therapeutic Area Specialist, Cardiovascular Community - Dallas, TXTherapeutic Area (TA): CardiovascularPrimary Location: Field – United StatesPrimary Job Posting Location: Dallas, TXAt Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. The BMS Mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. In oncology, hematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer.Join us, build your professional career within one of the most innovative bio-pharma companies, and make a difference.Position SummaryThe TAS is a critical role in our unique customer model to execute the BMS aspiration to be the BioPharma that delivers the most impactful engagement with Health Care Providers (HCPs), driving adoption of new and existing medicines for appropriate patients. The primary role of the TAS is to drive demand for BMS medicines within their portfolio for the appropriate patients. To meet the HCPs expectations, the TAS engages them with a differentiated Customer Experience (Cx) through deeper scientific dialogue on and consistent with label, leveraging new ways of working and CE^3.The role builds and maintains strong professional credibility with regional thought leaders (RTLs) and community-based physicians/HCPs in private practice, medical groups practices, office staff, and other stakeholders in the patient care continuum as their primary point of contact.The TAS liaises with other BMS functions as needed to deliver an overall higher Customer Experience (Cx) – by meeting HCP needs in a timely and scientific manner. This role will prioritize the safe and appropriate use of BMS products while also focusing on overall business results and performance objectives while exemplifying BMS values. The TAS role is field-based. A TAS is anticipated to spend much of their time spent field with external customers.Key ResponsibilitiesPortfolio Promotion<ul><li>Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.</li></ul><ul><li>Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.</li></ul><ul><li>Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.</li></ul><ul><li>Prepares and successfully implements comprehensive territory and account plans.</li></ul><ul><li>Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.</li></ul><ul><li>Provides feedback on experience using these tools to leadership to enable continuous improvement.</li></ul>Fair &amp; Balanced Scientific Dialogue<ul><li>Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.</li></ul><ul><li>Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.</li></ul><ul><li>Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.</li></ul><ul><li>Maintains a high level of working expertise on emerging data for approved indications.</li></ul><ul><li>Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.&nbsp;</li></ul>Cross-functional collaboration<ul><li>Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs. </li></ul><ul><li>Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.</li></ul>Complies with all laws, regulations, and policies that govern the conduct of BMS.Required Qualifications &amp; Experience<ul><li>Advanced scientific degree and/or preferred 5+ years of pharmaceutical or biotechnology experience as healthcare sales / MSL / HCP / nurse.</li></ul><ul><li>Ability to communicate scientific or clinical data accurately and convincingly to help physicians best serve their patients.</li></ul><ul><li>Demonstrated experience building and maintaining strong credibility with key customers, office staff, and others in the customer influence network via a customer-centric mindset and desire to create positive and differentiated Customer Experience (Cx).</li></ul><ul><li>Experience in cardiovascular preferred.</li></ul><ul><li>Demonstrated strong capability in account management skill sets, superior selling competencies, and proven sales performance track record of meeting or exceeding goals.</li></ul><ul><li>Demonstrated ability to work effectively cross-functionally with a positive team mindset and can-do attitude. </li></ul><ul><li>Strong selling and promotional skills proven through a track record of performance.</li></ul>Key competencies desiredCustomer/commercial mindset<ul><li>Demonstrated ability to drive business results.</li></ul><ul><li>Experience identifying, engaging, and cultivating credibility with customers across the patient care journey.</li></ul><ul><li>Demonstrated account management skills and problem-solving mentality. Understands the patient journey and can customize engagement and deliver tailored messages.</li></ul><ul><li>Demonstrated resourcefulness and ability to connect with customers.</li></ul>Patient centricity&nbsp;<ul><li>Understands the patient journey and experience.</li></ul><ul><li>Has a patient-focused mindset.</li></ul>Scientific Agility&nbsp;<ul><li>Excellent communication and presentation skills to articulate scientific and clinical data in an easy-to-understand manner to help HCPs best serve their patients.</li></ul><ul><li>Has a strong learning mindset and passion for science. Prioritizes staying current with the latest data.</li></ul>Analytical Capability:<ul><li>Ability to analyze data, such as prescribing patterns, market trends, and HCP preferences. Data-driven insights help TAS strategize and target their efforts effectively.</li></ul><ul><li>Ability to segment HCPs based on their preferences and other relevant factors. This helps them tailor their communication and product presentations to suit individual HCP needs.</li></ul><ul><li>Understanding how to interpret and analyze data related to BMS products, customer preferences, clinical data.</li></ul><ul><li>Ability to use CE^3 to generate insights and do dynamic call planning.</li></ul>Digital Agility:<ul><li>Understanding, adapting, and effectively using technology in various aspects of healthcare business and interacting with HCPs.</li></ul><ul><li>Utilizing various digital communication channels such as emails, instant messaging apps, and video conferencing to stay in touch with healthcare professionals, colleagues, and clients. This enables TAS to respond promptly to inquiries, share updates, and maintain effective communication.</li></ul><ul><li>Competency using CE^3 and other software or CRM tools to collect, enter, and manage quality data in a timely and compliant manner, track interactions, and plan future engagements with healthcare professionals.</li></ul><ul><li>Ability to use the Medical on Call technology effectively.</li></ul><ul><li>Keeping up to date with technological advancements and changes.</li></ul>Teamwork/Enterprise mindset<ul><li>Strong business acumen to understand and analyze business, market drivers, and develop, execute, and adjust business plans.</li></ul><ul><li>Demonstrates a strong sense of learning agility. Seeks out and learns from unfamiliar experiences, and then applies those lessons to achieve better results in subsequent situations.</li></ul><ul><li>Track record of balancing individual drive and collaborative attitude.</li></ul><ul><li>Holds a high level of integrity and good judgment to navigate the role's requirements effectively and compliantly in accordance with BMS policies and procedures.</li></ul>As this position requires the operation of a Company-provided vehicle, offers of employment are contingent upon the candidate meeting the requirements of “Qualified Driver,” as determined by the Company in its sole discretion, including but not limited to the following: 1) at least 21 years of age; 2) a driver’s license in good standing issued by your state of residence; and, 3) a driving risk level deemed acceptable by the Company.The starting compensation for this job&nbsp;is a range from $124,000-$146,000, plus incentive cash and stock opportunities (based on eligibility).The starting pay rate takes into account characteristics of the job, such as required skills and where the job is performed.Final, individual compensation will be decided&nbsp;based on demonstrated&nbsp;experience.&nbsp;Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>.Benefit&nbsp;offerings&nbsp;are subject to the terms and conditions of the applicable plans then in effect&nbsp;and may include the following: Medical, pharmacy, dental and vision care. Wellbeing support&nbsp;such as&nbsp;the BMS Living Life Better program and employee assistance programs (EAP). Financial well-being resources and a 401(K). Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.&nbsp;Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year’s holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.&nbsp;Parental, caregiver, bereavement, and military leave. Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources. Other perks like tuition reimbursement and a recognition program.If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Senior Therapeutic Area Specialist, Cardiovascular Community - Dallas, TX

Total compensation for the General Manager/Operating Partner position is $61,000 - $85,000 DOE.Whataburger of Mesquite, Inc. – General ManagerThe General Manager is an Operating Partner responsible for developing a strong staff to satisfy the sales, production, service, and supervisory needs of the unit. Ensures recruiting, budgeting, marketing and sales goals are obtained throughout the assigned unit. Utilizes the sales and marketing plan as the basis for setting customer service goals to improve sales through increased customer traffic. Makes decisions regarding the recruitment, development and performance of staff. Demonstrates a willingness to listen to team members and address problems. Ensures a clean, safe, and energy efficient operation during each shift. Ensures the store is always, in the customer's eye, "ready for business."To continue the path for career success at Whataburger, the General Manager will participate in the skills development program and will be required to achieve certifications associated with the position.<h4>BENEFITS</h4>Competitive WEEKLY PayBonus (Incentive) ProgramSchedule FlexibilityLeadership Development and Career Growth OpportunitiesTuition Reimbursement Program401(k) PlanDiscounted MealsService AwardsScholarship ProgramWhataburger Family Foundation (Hardship Grant Assistance)Chaplain ServicePaid VacationsRESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Consistently completes Orange Guidebook (OGB) and NSF checklist.</li><li>Conducts and attends meetings as required.</li><li>Schedules and conducts LTO training sessions.</li><li>Attends Quarterly Business Meeting.</li><li>Attends GM meetings as necessary.</li><li>Reports critical or unplanned situations, which require immediate action and exceeds budget ranges, to the Area Manager.</li><li>Communicates needs, deviations, exceptions and other pertinent operating data to Area Manager.</li><li>Communicates any maintenance needs of revenue producing equipment immediately.</li><li>Ensures compliance of Family Member Guidelines.</li><li>Prepares and presents ideas and recommendations to peers and upper management as assigned.</li><li>Prepares standard and special reports for upper management as assigned.</li><li>Communicates direction clearly and follows up to ensure specific actions are carried out as intended.</li></ul>People<ul><li>Demonstrates Whataburger's Family Value Proposition "Pride, Care, and Love."</li><li>Ensures responsible sourcing, interview, selecting, and placing of candidates.</li><li>Actively utilizes tools for recruiting and talent selection. Pre-screens and interviews potential job candidates, performs reference checks consistently on all Manger, Team Leader, and Team Member candidates.</li><li>Conducts New Hire Orientation as needed and schedules new hire training shifts.</li><li>Identifies and trains Team Members for future Team Leader and Manager roles.</li><li>Ensures the training of the staff and maintains a program to satisfy the restaurant's staff development plan.</li><li>Conducts and reviews training certifications.</li><li>Conducts performance reviews when necessary and works with employees to correct deficiencies. When necessary, administers disciplinary action, up to and including termination.</li><li>Conducts and processes merit increase reviews.</li><li>Oversees effective scheduling based upon forecasted sales and hours necessary to accomplish the restaurant's goal of excellence for food quality and budget attainment.</li><li>Recognizes and rewards top performers on a regular basis.</li><li>Maintains professional relationships with Team Members, treats Team Members with fairness and sensitivity, avoiding any indication of favoritism.</li><li>Communicates all harassment complaints and other complaints involving Whataburger policy violations to Area Manager, Senior Area Manager, Director of Operations and Director of Human Resources, as appropriate.</li><li>Exemplifies leadership and stands out as a role model for others through daily interaction. Acts as a resource for other team members.</li><li>Maintains an effective working relationship with management team.</li></ul>Systems<ul><li>Ensures performance of administrative tasks:</li><li>Makes payroll corrections.</li><li>Review's payroll data prior to submission to ensure accuracy.</li><li>Reviews the OGBs and addresses any issues.</li><li>Review's pass-down communications.</li><li>Communicates maintenance issues in a timely manner and follows up with resolutions.</li><li>Ensures completion and accuracy of end of day paperwork.</li><li>Completes food and supply orders for the unit.</li><li>Conducts cash handling audits to ensure money handling compliance.</li><li>Invoice posting</li><li>Ensures accuracy of deposit preparation and roll change delivery. Ensures compliance of all deposit handling procedures.</li><li>Ensures compliance of all cash handling procedures.</li><li>Investigates cash and inventory losses and reports any discrepancies to the Area Manager.</li><li>Conducts and reviews Quality and Food Safety Audits.</li><li>Tracks performance per meal segment, by Dine-in and Drive-thru.</li><li>Sets individual goals to increase sales through four walls marketing and incentive programs.</li><li>Monitors quality of food production, customer service, and speed of service on all shifts.</li><li>Greets customers and solicits general and specific feedback regarding product and service quality. Utilizes feedback to initiate immediate improvements in the shift.</li><li>Ensures accurate inventories are conducted regularly and efficient ordering is maintained.</li><li>Implements effective receiving procedures to ensure accuracy.</li><li>Ensures all food production equipment is maintained and operating according to standards.</li><li>Ensures each Manager provides a clean, safe, and energy efficient operation for Team Members and customers within the acceptable budget ranges allowed for their shift.</li><li>Presents a clean, organized, quality eating environment to the public by maintaining excellent exterior/interior and staff appearance.</li><li>Protects and promotes the Whataburger Brand at all times including proper and timely install of all POP and Marketing Department driven Brand advertising.</li><li>Investigates and ensures accurate and timely reporting of all safety incidents.</li><li>Works with and supports Area Manager on Public Relations programs.</li><li>Ensures hiring process and orientation conducted in a timely manner.</li><li>Complete end of period paperwork and reviews daily and weekly manager walks.</li><li>Implements effective suggestive sales techniques to Managers and Team Leaders.</li><li>Provides a safe environment for customers.</li><li>Ensures all food cost control systems are in place to achieve lowest possible food cost (against theoretical/ideal food cost) as it relates to GOP plan and shift specifications for the unit.</li><li>Ensures compliance with all State and Local health department required food handling certifications for entire staff.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships and partnerships across all business units, emphasizing restaurant operations functions within the company and its capacity to serve as a productive strategic partner.</li><li>Develops and maintains external cooperative relationships with corporate business partners that enable and support performance strategies and organizational effectiveness.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Manages planned or necessary expense items as authorized by the Area Manager.</li><li>Ensures Team Members, Team Leaders, and Managers follow accurate cash handling and security procedures.</li><li>Achieves the sales plan and manages expense budgets to achieve the planned Gross Operating Profit (GOP).</li><li>Achieves the sales plan and budgeted GOP in line with Period and Quarterly projections.</li><li>Is accountable for meeting GOP budget items.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul>KEY PERFORMANCE INDICATORS<ul><li>Consistently improves FMSAT engagement scores.</li><li>Achieves budgeted sales and transaction growth through consistent execution of OSAT goals and specifically TTRO goals.</li><li>Utilize budgeted labor within goals set for both maximum and minimum allowed.</li><li>Ensures unit is stocked with needed food and paper supplies for each daypart while meeting budgeted amounts for week and period time frames.</li><li>Achieve budgeted OSAT/SMG survey amounts and percentages, and Consumer Impression mystery shop scores.</li><li>Achieve exemplary OEW, NSF, Local Health Inspection scores.</li></ul>

Whataburger

Operating Partner - 305 | Whataburger305 (Mesquite, TX)

Whataburger of Mesquite, Inc. – PorterThe Porter is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customer's experience meets or exceeds expectations. The Porter fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.To begin the path for career success at Whataburger, Porter will participate in skills development program and will be required to achieve certification in specific stations associated with the position.1.RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Checks with management prior to leaving the restaurant at the scheduled time.</li><li>Recognizes and communicates customer service problems to the manager on duty.</li><li>Attends all meetings and training sessions as required by management.</li><li>Submits requests for work schedule changes according to management guidelines.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Learns and adheres to the guidelines set by Company policy.</li><li>Demonstrates respect for all Whataburger Family Members and treats each with dignity.</li><li>Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members.</li></ul>System<ul><li>Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.</li><li>Supports food production through the preparation and stocking of various food items as directed by a member of management.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Performs maintenance tasks as scheduled, or assigned.</li><li>Actively participates in all current sales promotions/marketing events during work time.</li><li>Operates all designated food production or customer service stations, as directed.</li><li>Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.</li><li>Achieves certification at the specific stations associated with a position.</li><li>Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.</li><li>Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.</li><li>Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO).</li><li>Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures.</li><li>Maintains sufficient amounts of prepped produce for the next shift.</li><li>Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures.</li><li>Follows established recipes for preparing and serving Whataburger's products.</li><li>Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces.</li><li>Follows correct procedures for lifting and carrying heavy items.</li><li>Mops spills or leaks quickly to prevent accidents.</li><li>Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures.</li><li>Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.</li><li>Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.</li><li>Disposes of all trash properly.</li><li>Achieves certification in all cleaning and sanitation procedures.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.</li><li>Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ul><li>KEY PERFORMANCE INDICATORS</li></ul><ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload.</li><li>Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled.</li><li>Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working.</li><li>Completion of station certifications and assessments for each position</li></ul>

Porter - Centerville | 88 | Whataburger88 (Garland, TX)

Operating Partner - Centerville | 88 | Whataburger88 (Garland, TX)

Operating Partner - 99 | Whataburger99 (Dallas, TX)

**Applicants must be 16 or older and legally authorized to workWhataburger of Mesquite, Inc. – Team MemberThe Team Member is a business partner responsible for fulfilling the purpose of Whataburger by promptly ensuring each customer's experience meets or exceeds expectations. The Team Member fulfills these expectations by guaranteeing each customer a hot, freshly-prepared product, of the highest quality ingredients; made to order and promptly served in a comfortable, clean, friendly restaurant.To begin the path for career success at Whataburger, Team Members will participate in skills development program and will be required to achieve certification in specific stations associated with the position.BENEFITS<ul><li>Competitive WEEKLY Pay</li><li>Referral Bonus Program</li><li>Schedule Flexibility</li><li>Development and Career Growth Opportunities</li><li>Tuition Reimbursement Program</li><li>Discounted Meals</li><li>Service Awards</li><li>Scholarship Program</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Chaplain Service</li><li>Paid Vacations</li></ul>RESPONSIBILITIESLeadership and Communication<ul><li>Protects and promotes the Whataburger Brand at all times.</li><li>Notifies a member of the management team with sufficient lead time when unable to report to work as scheduled.</li><li>Checks with management prior to leaving the restaurant at the scheduled time.</li><li>Recognizes and communicates customer service problems to the manager on duty.</li><li>Attends all meetings and training sessions as required by management.</li><li>Submits requests for work schedule changes according to management guidelines.</li></ul>People<ul><li>Demonstrate Whataburger's Family Value Proposition, "Pride, Care, and Love."</li><li>Continues to learn and improve job skills as directed through performance appraisals.</li><li>Learns and adheres to the guidelines set by Company policy.</li><li>Demonstrates respect for all Whataburger Family Members and treats each with dignity.</li><li>Stands out as a role model for others through daily interactions and leadership example and as a resource for other team members.</li></ul>System<ul><li>Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards, with a "no excuses" mentality.</li><li>Supports food production through the preparation and stocking of various food items as directed by a member of management.</li><li>Promotes excellence in customer relations to the rest of the team.</li><li>Performs maintenance tasks as scheduled, or assigned.</li><li>Actively participates in all current sales promotions/marketing events during work time.</li><li>Operates all designated food production or customer service stations, as directed.</li><li>Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.</li><li>Achieves certification at the specific stations associated with a position.</li><li>Accurately states all Whataburger menu items, product ingredients, and when these items are available for sale to our customers.</li><li>Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained.</li><li>Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First-Out (FIFO).</li><li>Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotations (FIFO) and storage procedures.</li><li>Maintains sufficient amounts of prepped produce for the next shift.</li><li>Efficiently prepares sufficient amounts of the needed products as assigned using the proper handling, rotation, and storage procedures.</li><li>Follows established recipes for preparing and serving Whataburger's products.</li><li>Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times. Utilizes proper cutting surfaces.</li><li>Follows correct procedures for lifting and carrying heavy items.</li><li>Mops spills or leaks quickly to prevent accidents.</li><li>Notifies the management person on duty of any leaks or equipment failures such as refrigerators/freezers are not maintaining proper temperatures.</li><li>Demonstrates knowledge of proper handling and storage of all sanitizing and cleaning chemicals.</li><li>Cleans the customer service areas by following the proper procedures as directed by the management person on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.</li><li>Disposes of all trash properly.</li><li>Achieves certification in all cleaning and sanitation procedures.</li><li>Assumes additional responsibilities as assigned.</li></ul>Customer<ul><li>Establishes and maintains effective working relationships, emphasizing restaurant operations functions within the company and its capacity to serve as a productive team member.</li><li>Supports customer service by stocking stations with an appropriate amount of items to assure continuous service. Understands the order of work relating to taking, preparing, and delivering customer orders.</li><li>Answers the phone in a courteous, articulate manner, according to Whataburger procedure.</li></ul>Finance<ul><li>Demonstrates fiscal responsibility with all Company assets.</li><li>Follows company cash handling policies.</li></ul>Physical Requirements<ul><li>Must be able to lift up to 50 lbs.</li><li>Must have the ability to stand during entire shift.</li><li>Ability to reach, bend, stoop, lift, shake, stir, pour, carry and push.</li><li>Ability to read (Orders on tickets, Menu Board, receipts, etc.)</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood and produce items.</li><li>Frequent washing of hands.</li></ul><ul><li>KEY PERFORMANCE INDICATORS</li></ul><ul><li>Effectively serves as a team player in supporting the goals of the organization.</li><li>Responsible for the completion of well-defined tasks or projects set by management. Demonstrates teamwork by cooperating with others, working a shift and completing share of the workload.</li><li>Arrives at the restaurant with sufficient time to report for work in a clean, complete uniform as scheduled.</li><li>Learns, understands, and performs within the specific guidelines for sanitation and cleanliness whenever working.</li><li>Completion of station certifications and assessments for each position.</li></ul>

876 Jobs in Carrollton, TX, USA