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Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Job Summary This position is responsible for receiving and reviewing contracts and ensuring the approved content is conveyed accurately into the billing systems and field dispatching. The ideal candidate is able to solve problems, while continually leveraging various tools to achieve results. This position will help drive success of the business by supporting our sales teams and implementation project managers, acting as a watch guard to ensure incoming contracts, as well as service details are complete and accurate, and executing the requested services. This position may also represent their function inter-departmentally as a subject matter expert on an assigned product in project meetings.Duties and Responsibilities <ul><li>Support all entities of Astound Commercial Services</li><li>Manage quality control and assurance relative to contract request forms for presale process, augmenting, changing or disconnecting service</li><li>Create and analyze billing queries/reports for the purpose of revenue assurance or to support boundary partners and customers</li><li>Ensure phone ops receives correct customer info/support disparities, including 911 information</li><li>Data entry of Enterprise, Government, Education, Medical, and Strategic orders, Wholesale, Carrier and Cellular, COAX and commercial Bulk Video orders into billing system</li><li>Research and provide support associated with customer issues</li><li>Assist with issues in the field and scheduling</li><li>Support product management discrepancies and plans to bill, new launches or product changes</li><li>Ongoing audit activities, including gap identification and supporting resolution</li><li>Work inter-departmentally to support problem solving and issue resolution</li><li>Yearly and monthly variable rate increases</li><li>Determine account adjustments, correctly code, gain approvals, and document</li><li>Proactively identify and advocate process, tool, and reporting improvements</li><li>Other duties as assigned</li></ul>Requirements/Qualifications Education: High school diploma or equivalentExperience:At least three years’ experience in the Telecommunications/cable industry preferredKnowledge, Skills and Abilities: <ul><li>Knowledge with ICOMS, NEWSTAR, SUGAR CRM, BOLT and RT preferred</li><li>Proficiency with Microsoft Office suite including Word and Excel</li><li>Adaptability to change; must be flexible due to the dynamic nature of the job</li><li>Detail oriented with a high degree of accuracy</li><li>Strong verbal and written communication skills</li><li>Excellent customer service skills (internal and external)</li><li>Eager to learn and problem solve</li><li>Demonstrated data analysis and entry proficiency</li><li>Ability to work a variety of hours and accept extended schedules as needed</li><li>Ability to work in a fast-paced environment</li><li>Ability to coordinate complex telephony port requests with minimal supervision</li><li>Ability to work as part of a team</li><li>Ability to prioritize and manage multiple priorities simultaneously</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionsBase Salary: The base salary range&nbsp; for this position is $45,000-$55,000, with opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Pennsylvania and may not be applicable to other locations.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Business Sales Support Specialist

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview: Astound Business Solutions is currently searching for an Enterprise Account Executive in our greater Lehigh Valley, PA market. The&nbsp; Enterprise Account Executive is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>Competitive compensation plan with uncapped commissions</li><li>401k with employer match and immediate vesting</li><li>Gas mileage reimbursement program&nbsp;</li><li>Paid parental leave</li><li>Tuition reimbursement program</li><li>Employee discount program</li><li>Flexible work arrangements including remote opportunities&nbsp;</li><li>Entrepreneurial yet established and growing organization where you can make a true impact!</li></ul>The primary position responsibilities will include, but are not limited to:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li><li>Other duties as assigned</li></ul>Our ideal candidate will possess:<ul><li>Minimum 5 years’ experience selling B2B in technology environment&nbsp;</li><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business&nbsp;</li><li>Ability to sell to C level executives within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Ability to act&nbsp; like an Entrepreneur is a necessary attribute</li><li>Ability to effectively operate in a highly dynamic environment</li><li>Ability to communicate by telephone, correspondence, and in person</li><li>Ability to problem solve and ability to see big picture</li><li>Must have basic computer, typing and mathematics techniques</li><li>Ability to operate standard office equipment, to include personal computer, telephone, printer, copier, facsimile machine, and calculator</li><li>Ability to stay focused and remain composed during peak periods &amp; when dealing with challenging situations&nbsp;</li><li>Must have valid driver's license with clean driving record&nbsp;</li></ul>Base Salary:The base salary for this position is $82,000 plus an uncapped commission plan, and opportunities for bonus and benefits, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.&nbsp;Commissions at plan:&nbsp;Targeted commissions are thirty-two thousand, four hundred dollars annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;&nbsp;FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only):&nbsp;<a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Enterprise Account Executive

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.&nbsp;At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Astound is currently searching for an Enterprise Account Executive in our New York, NY office.&nbsp;&nbsp;This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.The primary position responsibilities will include, but are not limited to:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li></ul>Our ideal candidate will possess:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government&nbsp;accounts&nbsp;using relationship management and system sales concepts</li><li>Ability to sell to C level&nbsp;executives&nbsp;within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Minimum 5 years’ experience selling B2B in technology environment</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business</li><li>Must possess a valid driver's license and maintain clean driving record</li></ul>Education<ul><li>High School Diploma or equivalent required</li><li>2-4 year College degree or equivalent experience preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization (**PTO/Vacation is specific to our West region and could vary within other geographical regions.)</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance (**Sick leave is specific to our West region and could vary within other geographical regions.)</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>The base salary in New York for this position is $78,300.00 - $87,000.00 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to New York&nbsp;and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are thirty-two thousand, four hundred dollars. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Summary:Astound Broadband is currently searching for an Enterprise Account Executive in our DFW market. This position is responsible for sales to enterprise level commercial customers, including large business customers of both internet &amp; telephone services. This includes proactively identifying new customer sales opportunities, defining customer needs, preparing proposals, and closing deals.A Day in the Life of the Enterprise Account Executive:<ul><li>Conduct proactive sales activities, including cold-calling and knocking on doors, proactive needs assessment, applications development, proposal presentation, order negotiation and post-sales service requirements</li><li>Negotiate to secure contracts with telecommunications decision makers in order to achieve revenue growth and retention.</li><li>Manage installation projects with various teams to ensure on-time delivery, successful turn-up and customer satisfaction</li><li>Respond to requests from customers for information, support, assistance, joint proposals, pricing, etc.</li><li>Respond to demand sales requests</li><li>Supports others within the sales/service team to achieve customer satisfaction</li><li>Actively support, promote and advance all aspects of Astound’s Diversity, Equity and Inclusion (DEI) goals and initiatives, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard and empowered to do their best work</li><li>Other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Demonstrated success in telecommunications and internet sales to end-user customers, including strategic and large business customers and government accounts using relationship management and system sales concepts</li><li>Ability to sell to C level executives within an organization</li><li>Experience in systems selling, consultative sales techniques, customer needs analysis, sales opportunity development, and service improvement planning.</li><li>Technical skills related to network and transmission design and local access services</li><li>Product knowledge of both switched and dedicated services, as well as associated end-user and carrier applications</li><li>Operational understanding of telecommunications ordering, provisioning, and billing processes</li><li>Working knowledge of general marketing principle tools and processes</li><li>Skills necessary for decision making and maintaining customer retention</li><li>Strong interpersonal skills</li><li>Minimum 5 years’ experience selling B2B in technology environment</li><li>Exceptional presentation, negotiation and closing skills</li><li>Seasoned experience building a base of business</li></ul>Education&nbsp;and Certifications:<ul><li>2-4 year College degree or equivalent industry related experience</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positions&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Base Salary: The base salary range in Texas for this position is $69,300 - $77,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.Commissions at plan: Targeted commissions at full attainment are thirty-two thousand four hundred annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Job Summary:The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market.Duties and Responsibilities:<ul><li>Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area.</li><li>Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager.</li><li>Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.</li><li>Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction.</li><li>Completes all order and activity documentation accurately and thoroughly through CRM.</li><li>Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers.</li><li>Provides exceptional customer service at all times.</li><li>Adheres to all company policies and procedures.</li><li>Projects a professional business manner and operates with a high degree of integrity.</li><li>Other duties as assigned</li><li>Must possess valid driver's license and maintain clear driving record</li><li>Hybrid work schedule</li></ul>Requirements/Qualifications:Education:<ul><li>High school diploma or equivalent required.</li><li>College degree preferred.</li></ul>Experience:&nbsp;<ul><li>1 – 2 years of practical, hands-on experience canvassing or cold-calling.&nbsp;</li><li>2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.&nbsp;</li></ul>Knowledge, Skills and Abilities:<ul><li>Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available.&nbsp;</li><li>Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent.&nbsp;</li><li>Must be able to work independently, with minimal supervision.&nbsp;</li><li>Excellent detail orientation and follow through skills.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>Competitive compensation including base salary plus uncapped commissions plan (if applicable)</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization&nbsp;</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>401k with employer match and immediate vesting</li><li>Tuition reimbursement program</li><li>Employee discount program</li><li>Gas mileage reimbursement</li></ul>&nbsp;The base salary range in Massachusetts for this position is $50,000-$55,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Massachusetts and may not be applicable to other locations.&nbsp;Commissions at plan: Targeted commissions at full attainment are twenty-eight thousand dollars annually. Our uncapped commission structure offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Business Account Executive

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.Where you will work: This position will report to Astound's Northampton, PA office.A Day in the Life of the Construction and Maintenance Technician I:<ul><li>Perform basic troubleshooting, repair and alignment of forward and return paths, including AC/DC voltage, RF levels, cable modems and RSUs.</li><li>Perform RF troubleshooting and repairs, and escalate unresolved issues to appropriate work groups as needed.</li><li>Troubleshoot and repair network power supplies.&nbsp; Check voltage levels, reset circuit breakers, replace batteries, etc.</li><li>Read and interpret node prints</li><li>Assist in the installation of Status Monitoring</li><li>Follow established engineering and technical processes and procedures</li><li>Maintain regular communication throughout shift with Peers, Supervisor(s) and hub technicians as required.</li><li>Participate in advanced site surveys as required</li><li>Provide technical support to other departments as required, including drop repair, plant construction, and headend/hub maintenance.&nbsp; Participate in “joint meets” with other Technicians to resolved customer escalated issues, either to identify the cause and refer the problem to the correct department, or to repair the problem.</li><li>Maintain a daily log to track individual performance, maintain accountability, and use as reference/reporting tool.</li><li>Respond to periodic requests to do a locate on any excavating activities found by other field technicians, supervisors, or when short term monitoring projects are required, when major excavation projects are underway in close proximity to the OSP.</li><li>Respond to dispatches to any sites where underground plant damage occurs to aid in the investigation if one is initiated to determine why and/or how the OSP was damaged.</li><li>Maintain positive relationships with other local utilities and government agencies in order to maintain open communication lines for speedy responsiveness to OSP related issues.</li><li>Follow required procedures for establishing and maintaining a safe work zone</li><li>Participate in on-call rotation schedule as needed (Market specific)</li><li>Participate in Regional Market assignments</li><li>Perform duties associated with construction of aerial and underground coaxial and fiber cable</li><li>Splice coaxial and fiber cables</li><li>Perform RF balancing of coaxial outside plant electronics</li><li>Troubleshoot RF coaxial plant using state of the art test equipment</li><li>Troubleshoot fiber optic equipment and fibers using state of the art test equipment</li><li>Perform other duties as assigned</li></ul>What You Bring to the Table:<ul><li>Education/Certifications: High School Diploma or equivalent (GED) required.&nbsp; Construction knowledge and skills including splicing and use of various tools and equipment.</li><li>Years of Relevant Experience: 1+</li><li>Competencies: Strong organizational, communication and technical skills a plus.&nbsp; Experience with HFC system maintenance, repair and outside plant (OSP_ construction specification preferred.</li></ul>Physical/Mental Abilities and Working Conditions:<ul><li>Functional Requirements: Lifting (45+ lbs), carrying (45+ lbs), pulling, pushing, walking, standing, repeated bending, climbing, reaching above shoulders, hearing (aids permitted), ability to sit for long periods of time</li><li>Environmental Conditions: Works outside, Exposed to excessive heat/cold, Excessive humidity/dampness/chilling, dust, odorous chemicals, working closely with others, working alone</li><li>Mental Abilities: Ability to communicate concisely and understandably, ability to shift priorities readily, ability to ask questions to gather information, ability to access circumstances/info and make sound decisions, ability ro receive negative or emotion-laden feedback without reacting negatively or with emotion, ability to access procedures and follow them, ability to work with minimal supervision and maintain a high degree of productivity, emotional and mental stability.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionOur Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>

Construction and Maintenance Technician I

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. &nbsp;We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Job Summary:The Small Business Account Executive is primarily responsible for promoting and selling the portfolio of small business products to small businesses throughout a specific region via cold calling, networking, mailing and door-to-door canvassing. A successful candidate will be highly motivated by individual performance and achievement by incorporating their in-depth business sales experience to exceed targets in this dynamic and untapped market.Duties and Responsibilities:<ul><li>Sales of High Speed Internet, Voice Services and Digital Video to small business accounts in assigned geographical area.</li><li>Responsible for meeting and exceeding minimum monthly sales quota as determined by Area Sales Manager.</li><li>Conveys order information politely and efficiently to support personnel and ensures all order information is entered accurately and within 48 hours.</li><li>Completes all sales transactions, providing the customer with a scheduled installation, which has been stipulated by engineering and construction.</li><li>Completes all order and activity documentation accurately and thoroughly through CRM.</li><li>Maintains and demonstrates a current knowledge of Astound products, programming and promotional offers.</li><li>Provides exceptional customer service at all times.</li><li>Adheres to all company policies and procedures.</li><li>Projects a professional business manner and operates with a high degree of integrity.</li><li>Other duties as assigned</li><li>Must possess valid driver's license and maintain clear driving record</li><li>Hybrid work schedule</li></ul>Requirements/Qualifications:Education:<ul><li>High school diploma or equivalent required.</li><li>College degree preferred.</li></ul>Experience:&nbsp;<ul><li>1 – 2 years of practical, hands-on experience canvassing or cold-calling.&nbsp;</li><li>2-4 years prior experience managing business accounts in either a sales or customer service environment preferred.&nbsp;</li></ul>Knowledge, Skills and Abilities:<ul><li>Strong written and verbal communication skills required, as this position is responsible for ensuring potential customers understand the features and benefits of all Astound products and the pricing and promotional offers available.&nbsp;</li><li>Ability to work within Microsoft Office and/or G-Suite applications, including Excel or equivalent.&nbsp;</li><li>Must be able to work independently, with minimal supervision.&nbsp;</li><li>Excellent detail orientation and follow through skills.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>Competitive compensation including base salary plus uncapped commissions plan (if applicable)</li><li>Paid Time Off/Vacation: 80 hours per year and increases based on tenure with the organization&nbsp;</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave based on state and local ordinance</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>401k with employer match and immediate vesting</li><li>Tuition reimbursement program</li><li>Employee discount program</li><li>Gas mileage reimbursement</li></ul>&nbsp;The base salary range in Illinois for this position is $46,800-$52,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations.&nbsp;Commissions at plan: Targeted commissions at full attainment are twenty-eight thousand dollars annually. Our uncapped commission structure offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of&nbsp;race, color, religion, sex,&nbsp;gender,&nbsp;pregnancy,&nbsp;childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation,&nbsp;genetic information, military or veteran status,&nbsp;citizenship,&nbsp;or other status or characteristic protected by applicable law.&nbsp;We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

<h4>Direct Sales Representative</h4>Location: Philadelphia, PA greater market<h4>Opportunity to earn up to $85,000 or more with uncapped commissions!</h4>We offer a $38,816.34 base with a commission plan that allows you the freedom to exceed quota!&nbsp; (*See total compensation details below the job description). You will be representing a superior internet package and company that cares about you and our customers.Astound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp;Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.The Direct Sales Representative is responsible for acquiring new customers for a top telecommunications company in the region. Astound Broadband powered by Wave provides a competitive base salary, uncapped commissions, paid training, excellent benefit packages including 401k, generous paid time off plans, mileage reimbursement and a company issued cell phone. The direct sales representative will build relationships with residential customers within our serviceable footprint.&nbsp;Where you will work:<ul><li>This is a dynamic opportunity to represent our residential direct sales initiatives, in the field based around the Philadelphia, PA greater market</li></ul>A Day in the Life of the Direct Sales Representative, Single-Family:<ul><li>Prospect, qualify, and generate sales within an assigned territory</li><li>Identify and sell appropriate products and services to meet the customer’s needs</li><li>Sales or marketing background in telecommunications a plus&nbsp;</li><li>Engage in technical discussions with potential customers through demonstrations and presentations</li><li>Execute the sales strategy to increase sales within respective territories</li><li>Prepare sales information for customers</li><li>Distribute marketing material and participate in special sale events</li><li>Remain knowledgeable and up-to-date on changes and developments within the product/service line</li><li>Ability to work in a fast paced challenging environment</li><li>Enjoys working outdoors "on the hunt" since 90% of all work is in the field</li><li>Excellent communications, relationship building, organizational, presentation and influence skills</li><li>You have a positive, creative and persuasive personality</li><li>Must be a motivated, self-starter and comfortable with working autonomously</li><li>Must be detail oriented and has highly developed organizational and time management skills</li><li>You are sales-quota driven</li><li>Must have valid driver's license and reliable transportation</li><li>Proficient in Microsoft products&nbsp;</li><li>Other duties as assigned&nbsp;</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We are proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program *Benefits listed above are for regular full-time positions</li></ul>*Base salary: The base salary range for this position in PA state is $38,816.34, plus opportunities for bonus, benefits, commission, and sales incentives if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, geographical area, experience, and capabilities.&nbsp;*Commission component: Targeted commissions at full attainment are $56,940 annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets.<h4>Our Mission Statement:</h4>* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Direct Sales Representative- Residential

North Idaho College is seeking a Data &amp; Systems Coordinator to join our Financial Aid team and play a key role in ensuring smooth, accurate, and student-focused processes. This functional position oversees the systems that power financial aid -&nbsp; from managing ERP updates and custom rules to resolving data discrepancies, generating compliance reports, and ensuring federal and state requirements are met. You'll also support office operations by maintaining document imaging, administering student communications, and collaborating closely with IT and Enrollment Services to keep workflows efficient and reliable. This role is ideal for someone who thrives at the intersection of data, systems, and student success. We're looking for a problem solver with strong analytical skills, the ability to interpret complex rules and regulations, and the communication skills to explain processes clearly to staff and colleagues. Proficiency in Microsoft Office and comfort with learning new systems are essential, as well as the ability to document workflows, train others, and maintain accuracy under deadlines. If you're detail-oriented, collaborative, and eager to make a difference by supporting access to higher education, we encourage you to apply. <a href="https://www.nic.edu/hr/benefits/" target="_blank">Enjoy excellent benefits, including retirement&nbsp;</a>&nbsp; 15 vacation days per year&nbsp;&nbsp; 12 sick days per year 14 paid holidays Tuition assistance Job Description linked below:&nbsp;(some job boards may not include active links so please click Apply Now on the NIC website or go to&nbsp;<a href="http://www.nic.edu/jobs" target="_blank">www.nic.edu/jobs</a>&nbsp;to see full details);&nbsp; &nbsp;<a href="https://secure.dc4.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtymzfhNlUgWwhMPyZ8doEERh0UIs_hFlQxkZMlBrUKr5pEeMHP5ndTQCHrYE0X_esOBEYaTNP_1uFBP5uFwYKeyJnfZxnBBDcETGEqTSU0zn2sZO2WzEkmVQ0vMMoEJeITTKg9oFaMvtdQoiRIQMAYw%7e%7e" target="_blank">Data Systems Coordinator.docx</a> Minimum Qualifications Associate's degree and a minimum of three years full-time related experience, or an equivalent combination of education and experience. Starting pay range:&nbsp;$49,003 - $58,804 Pay Grade: P5&nbsp;<a href="https://www.nic.edu/hr/salary-structures/" target="_blank">To see full Professional Pay Grade Salary Structures click here</a> Work Site Location: Coeur d' Alene Campus Work Schedule:&nbsp;typical college hours are Mon-Thurs 7:30-5:00, Fri 7:30-2:30 Employment is contingent upon successful completion of background check and proof of degree if required&nbsp;for this position.&nbsp; Application materials include:&nbsp;&nbsp;resume, cover letter Applications ONLY accepted through the North Idaho College Website! Advertised: September 10, 2025Applications close: September 26, 2025 11:55 PM

North Idaho College

Data and Systems Coordinator

The Area Agency on Aging is seeking a dedicated Senior Services Specialist to support adults with disabilities and seniors across North Idaho. This role is all about connection - helping people navigate available resources, coordinating services that promote independence, and building partnerships that strengthen community support. You'll represent the agency at outreach events, educate the public on important issues, and serve as an advocate for vulnerable individuals. Day to day, you'll listen, guide, and empower clients and their families as they make decisions about long-term care and quality of life. We're looking for someone with excellent communication and customer service skills, strong computer abilities, and the capacity to manage details while keeping the big picture in mind. Compassion, problem-solving, and a collaborative spirit are key. If you're motivated by meaningful work and want to make a lasting difference in the lives of seniors and caregivers, this position offers a chance to do just that while engaging with communities throughout our region. <a href="https://www.nic.edu/hr/benefits/" target="_blank">Enjoy excellent benefits, including retirement&nbsp;</a>&nbsp; 15 vacation days per year&nbsp; 12 sick days per year 14 paid holidays Tuition assistance Job Description linked below:&nbsp;(some job boards may not include active links so please click Apply Now on the NIC website or go to&nbsp;<a href="http://www.nic.edu/jobs" target="_blank">www.nic.edu/jobs</a>&nbsp;to see full details);&nbsp; &nbsp;<a href="https://secure.dc4.pageuppeople.com/apply/TransferRichTextFile.ashx?sData=UFUtVjMtW8wb4gvgMMlK45XaqjG-YczLQgHgPtCU5_TezuCOPi52Oq6N0L5xYIyJEcwXkiJGygEsA2rT7tohfKCWlAkkOgLJuraSz6skMwmN1DZ-CNFKsrvDROUhZvz-LPQXpeumCWJxWzT-QCKbXG8VzMYpVA%7e%7e" target="_blank">Senior Services Specialist.docx</a> Minimum Qualifications High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience is required; or equivalent combination of education and experience. Required License and/or Certifications: Must possess a valid driver's license and proof of liability insurance. Starting pay range: $18 - $20 Work Site Location: Aging and Adult Services Work Schedule:&nbsp;Mon-Fri 8:00am - 5:00pm Employment is contingent upon successful completion of background check and proof of degree if required&nbsp;for this position.&nbsp; Application materials include:&nbsp;&nbsp;resume, cover letter Applications ONLY accepted through the North Idaho College Website! Advertised: September 10, 2025

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