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The Service&nbsp;Warranty Administrator is responsible for reviewing and completing warranty claims. This includes preparing, recording, reconciling warranty claims and submitting them to the appropriate party. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Process all claims by next business day following RO close date</li><li>Handle and resolve all claim corrections and charge-backs</li><li>Establish and maintain relationships with the manufacturer's designated warranty representatives</li><li>Review every warranty repair order written for proper completion, accuracy and legibility according to the policies and procedures</li><li>Analyze problems, identify trends and develop strategies for maximizing claim process</li><li>Flag the technicians for the hours earned on the service they performed</li><li>Check each repair order against the vehicles service history to avoid duplicate claims</li><li>Provide a weekly report to the service manager regarding claim status</li><li>Report any fraudulent manipulation of warranty claims</li><li>Provide parts manager with updated parts listing on a weekly basis</li><li>Conduct weekly audits of warranty and schedules, reviewing all old claims, and address any adjustments or write-offs</li><li>Assist service consultants in closing all open warranty RO's</li><li>Assist service consultants and technicians with any warranty questions</li><li>Assist with special projects, audits and reports as requested</li><li>Review and manage all aging schedules and reports</li><li>Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA right-to-know, etc.</li><li>Attend warranty training courses as needed</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or the equivalent</li><li>Ability to effectively communicate verbally and in writing</li><li>Ability to confront and resolve difficult customer service situations</li><li>Demonstrated customer service skills</li><li>Ability to read and comprehend written instructions and information</li><li>General knowledge of automotive parts and vehicle mechanical operations</li><li>Two years of experience in a automotive dealership</li><li>Must have technical aptitude displayed by ASE certification or successful completion of pre-employment test</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Warranty Administrator

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive eCommerce Sales Associate - AN Nissan Tempe

The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.Sell with Confidence. Grow with AutoNation.AutoNation is redefining the car-buying experience—and we need driven, customer-focused professionals to help us lead the way. With nationwide inventory and a supportive team, you’ll have everything you need to succeed.Why You’ll Love Working Here:<ul><li>Competitive benefits</li><li>Career paths into finance, management, and beyond</li><li>A culture built on trust, transparency, and teamwork</li></ul>What We’re Looking For:<ul><li>Strong communication and interpersonal skills</li><li>A desire to help people and exceed expectations</li><li>Sales or customer service experience preferred</li></ul>Apply now and start building a career with purpose and potential.With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation Chevrolet West Colonial - Sales Associate Ecomm/Phone

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Site Reliability Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX. <h3>The Role</h3> We are looking for a motivated individual with proven development experience to work as a Site Reliability Engineer and member of a development teams which builds and test business software for the Fidelity Life Insurance business. You will work with team members and business partners to implement complex on-prem and cloud applications as well as supporting infrastructures, and you will work in a modern DevOps environment. <h3>Team</h3> Production Service engineers in Fidelity Life Insurance support a wide landscape of business applications and are responsible for stability and reliability of these platforms. This team plays a key role in the initiative to build and maintain Fidelity Insurance applications in the cloud. Primary focus is Production support. This is also an opportunity to be hands-on and you will be embedded in the development squad to focus on coding, infrastructure-as-code, test automation, and process improvements. We strive to eliminate toil and manual efforts in the overall software development process while creating high quality working software. <h3>The Expertise You Have</h3> <ul> <li> Bachelor’s Degree in Computer Science, Information Science, (or equivalent) </li><li>Minimum 8 years of software engineering experience </li><li>Hands-on Linux experience preferred (user and permissions management, file systems, performance tuning) </li><li>Hands-on Experience in AWS compute and storage services (AWS Lambda, S3, Glue, Route 53 &amp; IAM), Kubernetes </li><li>Observability skills such as Datadog, Splunk, SLI/SLO and other tools. </li><li>Some databases and using SQL (like Oracle, MySQL, Postgres, or Dynamo DB) required </li><li>Proficiency with Data Processing and ETL (Control-M &amp; Informatica) </li><li>Experience with tools like: GIT, Maven, Jenkins, uDeploy, JIRA, Artifactory, Sonar. </li><li>Proficiency with scripting languages like Python, Java, Bash or Power Shell preferred </li><li>Proven experience with CI/CD pipelines using technology such as Groovy, Jenkins, JenkinsCore and Urbancode Deploy preferred </li><li>Experience with ITSM (Incident, Change &amp; Problem Management) </li><li>Automation skills </li><li>Excellent at communicating and building relationships across teams and technology partners </li><li>Confidence to work independently and with minimum supervision </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Work on the dev team to complete agile workflows </li><li>Share knowledge while also learning from other expert engineers </li><li>Relationship builder, participate in complex projects, sometimes across multiple squads, business partners and external vendors </li><li>Effectively represent projects and team efforts at business venues, user groups, and to organizational leaders </li><li>Actively participate in development and migration to cloud-centric solutions and participate in research efforts </li><li>Work effectively in unstructured environments, anticipating impact of changes and providing quick resolution for high impact incidents </li><li>Think creatively to identify and develop innovative, secure solutions which may not conform to traditional practices </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Site Reliability Engineer

Transaction Processor Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor in Westlake, TX and Smithfield, RI! Do you want to work for a fast paced, growing organization where people make the difference? Do you flourish with providing exceptional client service? Join us as a Transaction Processor where you will assist in servicing and processing transactions for our Custody clients. The expertise we’re looking for <ul> <li> 1 year of financial or customer services experience or equivalent work experience </li><li> Consistent record in high volume, high paced data centric processing environment </li><li> Customer oriented </li><li> High school diploma </li></ul> The purpose of your role The Transaction Service Representative (TSR) will work in a centralized Operations team, which consists of Money Movement, TOA, and New Account/Maintenance associates. Associate will work on all operational requests submitted from Fidelity Custody Advisors and Service Teams, ranging from fundamental/simple transactions to specialty/complex transactions. The TSR will be expected to master the fundamental processing queues and will be responsible for the accurate and timely processing of the transaction requests, ultimately providing a positive overall operational experience for those clients. To be successful in this role, one must have or gain a working knowledge of several Fidelity processing and workflow systems. Representatives are expected to be key contributors to a positive workplace environment, process improvement, and demonstrate a strong commitment to partnership and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Representatives are expected to consistently track and maintain performance metrics related to productivity and quality. The skills you bring <ul> <li> Your ability to work well on teams and in fast-paced, cross-collaborative environments. </li><li> You think analytically and deliver solutions to complex challenges. </li><li> You take pride in your work and have a detail-oriented mindset. </li><li> Your eagerness to learn is driven by self-motivation, curiosity, and ability to ask questions. </li><li> You have intermediate to advanced knowledge of Microsoft Office applications. </li></ul> The value you deliver <ul> <li> Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner. </li><li> Driving high satisfaction, quality and efficiency for both the client and Fidelity. </li><li> Delivering superior results quickly and efficiently, using effective time management skills. </li><li> Driving innovation through curiosity and comprehensive understanding of business processes and challenges. </li><li> Bringing energy and excitement to your role every day. </li></ul> How your work impacts the organization The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing &amp; Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. CE provides clients with support of daily activities and overall business strategy in an effort to optimize their experience with Fidelity; in the areas of implementation support, technology services, deployment and client training, analysis and data processing, in addition to client management and service support. Please see the below pay rate for the work location of Rhode Island only: $22.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Transaction Processor

PRODUCT ANALYST – Private Market Customer Solutions As a Product Analyst Consultant, you blend deep experience in Private Company Equity Administration and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with Fidelity Stock Plan Services and Fidelity Private Shares Product Owners (Squad Leaders) and technology team to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment! The Team The Product Analyst (PA) is part of the Private Markets Customer Solutions’ Product Analyst Chapter (team), which supports product development across multiple private market domains. The PA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement product and service features in private market administration applications from inception to delivery. Your squad will focus on developing integrated benefit experiences, creating participant personalization, all while simplifying our site interaction to increase engagement! You will help build innovative participant features for Fidelity Stock Plan Services and Fidelity Private Shares platforms. Key Responsibilities <ul> <li> Translate business requirements into system specifications and recommend enhancements to batch functionality. </li><li> Lead analysis of business and batch processes to identify user needs and document requirements. </li><li> Collaborate with multi-functional teams. </li><li> Facilitate critical coordination across teams including planning, design and problem-solving. </li><li> Develop and maintain Agile artifacts including user stories, acceptance criteria, and product backlogs. </li><li> Build and implement test scenarios to validate solution effectiveness and business value. </li><li> Present findings and recommendations to all levels of management. </li><li> Drive continuous improvement in processes, policies, and procedures. </li></ul> Candidates must be a highly motivated self-starter with a sense of ownership, attention to detail and be an effective liaison between partners and your team. Attributes that lead to success in this role include curiosity, tenacity to follow up on details to gain a complete understanding of problem, highly collaborative approach to work, a high level of engagement and ownership of outcomes. Expertise and Skills You Have <ul> <li> 6+ years of experience in business and systems analysis, including Agile methodologies, data analysis, batch application development, data mapping, flowcharts, user acceptance testing, and product documentation. </li><li> Demonstrate an ability to lead complex analysis and translate highly technical and non-technical requirements. </li><li> Good business judgment – understands and focuses efforts on key business priorities, thinks holistically, uses business partners and focuses on return on investment. </li><li> Think strategically – understand customer, business partner needs and prior lessons to advise strategy direction and ongoing decision making. </li><li> Synthesizing sophisticated data from multiple, disparate sources and present analysis, relevant insights and themes in a simple/clear way. </li><li> Solid focus on innovation and continuous improvement. </li><li> Experience with database queries and general data architecture. </li><li> Familiarity with APIs and batch processing. </li><li> Superb communication skills – written, verbal, and presentation. </li><li> Strong analytical and problem-solving skills. </li><li> Demonstrated ability to influence and collaborate across organizational boundaries. </li><li> Knowledge of Fidelity’s Managed Account solutions and Workplace investment products (preferred). </li><li> Bachelor’s degree or equivalent experience encouraged. </li></ul> The Value You Deliver <ul> <li> Delivering software solutions in a Scrum Agile environment </li><li> Leading and conducting Product analysis to identify needs and recommend effective solutions </li><li> Managing and maintaining the scrum team backlog, including writing user stories, defining acceptance criteria, supporting prioritization, and facilitating refinement sessions </li><li> Collaborating closely with business stakeholders, development teams, external vendors, and QA throughout the project lifecycle—from planning and requirements to design, testing, and implementation </li><li> Conducting product demonstrations and clearly explaining new features to large audiences, ensuring understanding and alignment across stakeholders </li><li> Supporting deployment and business readiness activities, including enablement planning, user documentation, internal training, and communication </li><li> Effectively managing and prioritizing multiple initiatives and Product analysis tasks simultaneously </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Product Analyst

<h3>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Talent Acquisition Scheduler to work in Merrimack, NH; Smithfield, RI; or Westlake, TX. The hourly pay rate range for this position is $23.00-$26.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. </h3> <h3>The Role</h3> Do you have a passion for being part of a team that delivers an outstanding hiring experience to our potential employees? Do you want to help candidates take the next step in the interview process to connect with the interviewing team? If the answer is yes to these questions, then this could be the position for you. As a Scheduler, you would be scheduling face-to-face and video interviews at varying levels and multiple locations to interview for a role at Fidelity Investments. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Prior experience working in an administrative capacity required and possess outstanding communication, organization, and customer service skills</li> <li>Ability to meet deadlines and adjust to a fast paced, virtual environment and constantly changing schedules</li> <li>Demonstrate superb interpersonal skills and have an incredible attention to detail</li> <li>Confirmed partnerships that foster productive and effective relationships</li> <li>Proficient in MS Outlook, Excel, and Word</li> <li>Performing administrative and logistical functions to support the interview phase of the recruitment life cycle</li> <li>Scheduling interviews with hiring managers and the interviewing teams through Bullhorn Applicant Tracking System.</li> <li>Confirming and securing interview space as needed, handling schedule changes in a timely and efficient manner with appropriate notification to all parties</li> <li>Providing outstanding service and crafting a positive interaction with candidates, hiring managers and interview teams throughout the interview scheduling process</li> <li>Maintaining data accuracy within Bullhorn when scheduling interviews</li> </ul> <h3>The Team</h3> The Talent Acquisition Scheduler provides scheduling support during the interview phase of the recruitment cycle. This includes logistical support for candidate interviews and other administrative support to the Talent Acquisition organization. Schedulers interact closely with candidates, staffing consultants, vendor partners, hiring managers and their administrative assistants to ensure the interviews are scheduled timely and seamlessly. The Talent Acquisition Scheduler is an integral part of the hiring process!

Talent Acquisition Scheduler

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a SDET Software Engineer in Test in Smithfield, RI! Our chapter comprises teams that work on delivering a new world-class Financial Crimes Platform to serve the needs of millions of Fidelity customers. We are looking for highly motivated, passionate, and inquisitive product-aware engineers to join the Fidelity Enterprise Corporate Technology Group to work in a collaborative, iterative, and fast-paced environment, while delivering world-class security solutions to ensure Fidelity customers are protected in a constantly evolving cyber-threat landscape. <h3>The Team</h3> Our team is creating a new cloud-native Financial Crimes Platform to enable the data forensics required to identify and report on potential criminal activity. We focus on delivering end-to-end cloud-native digital solutions where scalability, stability and security are our highest priority. We are obsessed with simplifying complex problems by automating everything and monitoring the right things! As a Java technology lead, you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain, and improve Fidelity customer-facing software solutions. <h3>The Ideal Candidate:</h3> <ul> <li>Passionate about manual and automated testing </li><li>Hands-on automation testing of Java event-based microservices. </li><li>Owns the outcome by taking personal accountability for delivering strong results </li><li>Experience designing and building applications and using test automation frameworks </li><li>Multi-stack engineer with knowledge in a breadth of technologies and test automation frameworks (Java, Groovy, Selenium, Geb, JavaScript/TypeScript, HTTP, RESTful web services) </li><li>Extensive experience working with Java and its ecosystem </li><li>Passionate about Test Driven Development, developing robust software, writing testable and maintainable code </li><li>Self-directed, willing to take initiative, pragmatic and results-oriented </li><li>Has keen attention to detail and wants to solve problems, not just detect them </li><li>Able to learn large software systems end-to-end quickly </li><li>Keenly interested in learning new technologies and their adoption </li><li>Able to work with remote and international team members. </li></ul> <h3>Primary Responsibilities:</h3> <ul> <li>Use your knowledge of testing and testability to influence better software design, promote accurate software engineering and bug prevention strategies, testability and security </li><li>Actively participate in the development process through writing and maintain application features and automated tests including unit tests, component tests, integration tests, functional tests, performance tests, scenario tests and interoperability tests </li><li>Support the team in crafting reliable, portable, accurate and credible tests, and in integrating them into CI/CD pipelines </li><li>Collaborate with team members on improving team's test coverage, release velocity and production health </li><li>Design and develop test automation for front-end applications and webservices using Groovy/Geb and Java/HTTP Client </li><li>Participate in application code and test code reviews with rest of the Scrum team </li></ul> <h3>Qualifications:</h3> <ul> <li>A Bachelor’s or Master’s degree in Computer Science, Software engineering or related field </li><li>Experience with SQL Programming and Data use SQL queries </li><li>4 to 9 years of experience testing and automating Java applications including event-based microservices. </li><li>Working experience with: Object Oriented Programming Languages (Java, C#, Groovy, etc.); HTTP; RESTful web services; Jenkins; Git </li><li>Cloud application testing experience (AWS preferred) </li></ul> <h3>Preferred Experience:</h3> <ul> <li>Experience using UI test automation frameworks (Playwright, Selenium, Karate, etc.) </li><li>Experience testing and automating webservices (HTTP Client, RestAssured, JMeter, SoapUI, etc.) </li><li>Experience investigating and debugging issues with front-end applications and webservices </li><li>Experience testing Angular web applications </li><li>Knowledge of software engineering practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations </li><li>Experience in delivering software in the Agile environment. </li></ul> Please see the below pay rate range for the work location of Rhode Island only: $45.71-$85.71 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

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