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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. GRC colleagues are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. The Compliance Risk Management team facilitates and monitors the implementation of effective compliance risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes. The&nbsp;objective of Compliance Risk Management Governance team is to develop, oversee and strengthen the organization’s Compliance Risk Management framework to ensure that governance structures, policies, and procedures are robust, effective, and align with regulatory requirements and best practices. The Compliance Committee Governance team ensures that compliance committees operate effectively, facilitate informed decision-making, and align with regulatory expectations and internal governance standards. Responsibilities:<ul><li>Support the governance framework for compliance risk committees, ensuring alignment with regulatory expectations and internal policies.</li><li>Coordinate with stakeholders to collect updates, data, and reports for committee review.</li><li>Facilitate the escalation and resolution of compliance issues</li><li>Record and document committee meeting minutes and track action items, ensuring timely follow up and resolution.</li><li>Support the preparation and distribution of meeting invitations and materials.</li><li>Manage committee membership lists, including tracking attendance and membership changes.</li><li>Support meeting logistics, including coordinating schedules and ensuring availability of appropriate technology and resources.</li><li>Identify opportunities to streamline committee operations, reporting processes, and efficiencies.</li><li>Develop and implement best practices to enhance governance and operational effectiveness.</li><li>Foster strong relationships with Operational Risk Management and Enterprise Risk Management teams to ensure alignment of reporting activities</li><li>Assist in preparing materials for regulatory examinations and audits related to committee oversight.</li></ul>Skills:<ul><li>Governance: Designs, oversees, or substantively participates in risk governance structures, supporting clear accountability and decision-making frameworks that align with organizational objectives and regulatory requirements.</li><li>Risk Escalation: Recognizes when a risk, issue or incident requires escalation to higher levels of management or external partners, facilitating timely decision-making and appropriate mitigation actions across the organization. </li><li>Professional skepticism: Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded. </li><li>Critical thinking: Analyzes complex situations, identifies patterns and draws meaningful conclusions to perform logical and well-structured evaluations. </li><li>Documentation: Develops and maintains practices and reporting to enable accurate and thorough records of risk management activities, supporting accountability and traceability throughout the risk management process. </li><li>Risk culture awareness and development: Influences and helps embed a strong risk-aware culture throughout the organization, encouraging proactive risk management behaviors at all levels. </li><li>Compliance risk management / program: Develops, implements, or assesses strategies, programs, policies, procedures and risk limits to manage the organization’s exposure to Compliance risk, so decisions align with the institution’s risk appetite, mitigate the risk of regulatory non-compliance and consumer harm, maintain alignment with peer practices, and meet legal, regulatory requirements and supervisory expectations and commitments.</li></ul>Qualifications:<ul><li>Bachelor's degree and 3+ years of experience in compliance, operational risk management, corporate governance, or regulatory affairs within a financial institution.</li><li>Strong knowledge of financial regulations, compliance risk frameworks, and corporate governance principles.</li><li>Experience preparing board and senior management reports and supporting governance forums.</li><li>Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.</li><li>Excellent communication and stakeholder management skills, with the ability to influence leadership.</li><li>Experience in process governance, with a track record of developing and/or supporting robust decision-making processes that align with policies, regulatory frameworks, and / or operational standards.</li><li>Ability to break down a complex problem into components, solve them by potentially using data analysis, process knowledge and risk/control knowledge, and communicate data analysis, issues and control recommendations with transparency and integrity.&nbsp;</li><li>Excellent writing skills and ability to synthesize key messages for senior audiences.&nbsp;</li><li>Proven capacity to engage effectively with all levels of management and foster strong relationships.&nbsp;</li><li>Demonstrated experience and competency in the assessment of risks and controls.&nbsp;</li><li>Demonstrated integrity, innovation, teamwork, and excellence.&nbsp;</li><li>Excellent storytelling and visualization skills, with interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization is a plus.&nbsp;</li><li>Self-starter and independent thinker with strong critical reasoning skills and the ability to navigate ambiguity with confidence.&nbsp;&nbsp;</li><li>Strong skills with Microsoft Office products including Excel, PowerPoint, and SharePoint.&nbsp;</li><li>Ability to effectively manage multiple and often conflicting priorities under tight timeframes.&nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience supporting risk exam management processes and/or project management a plus.&nbsp;</li><li>Familiarity with governance best practices in a multi-entity financial institution.</li><li>Relevant audit and compliance professional certification (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.)&nbsp;</li><li>Advanced degree in Accounting, or another related field.&nbsp;</li><li>Proficiency in Tableau, Microsoft Access, SQL, Power BI, Python, SAS, Hive and/or Spark is a plus.&nbsp;</li></ul>Salary Range: $50,000.00 to $90,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Analyst-Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Responsible performing advanced-level operations, maintenance, solving and performance testing, including “base building” and data processing specific components and systems, in associated data center infrastructure field. Collaborates with leadership, Project Managers, customers and strategic partners to address business priorities, new products or services, and performs advanced problem solving, which requires good judgment and quick action. Reports to DCI Manager and or takes direction from Senior DCI Technician.<ul><li>Monitors Data Hall equipment and systems. Perform adjustments to operating parameters to ensure efficiency and reliability</li><li>Respond to equipment failures and system alarms. Stabilize and perform corrective actions to maintain 100% availability</li><li>Complete frequency based infrastructure maintenance tasks</li><li>Build detailed maintenance and fixing procedures</li><li>Apply expertise and experience to analyze various data center component and system configurations to optimize performance</li><li>Examine failures for trends and contributing factors, developing and/or performing corrective actions independently</li><li>Apply sophisticated data capture, monitoring and recording equipment to analyze data; make timely and effective decisions; provide recommendations to leadership; and implement solutions</li><li>Respond to Service Requests (SR) and Incident Management Reports (IMR)</li><li>Install equipment and terminate cables while working in proximity to hazardous electrical voltages</li><li>Install, terminate and attach network cables without interrupting adjacent business-critical connections</li><li>Raise data center availability risks to DCI leadership</li><li>Supports leaders in designing and implementing policy, standards and procedures</li><li>Cross-train and/or mentor technicians /peers in relevant skills to support succession planning</li><li>Lead in-house and vendor resources and supervise and lead workflow queues</li></ul>Minimum Qualifications:<ul><li>High School</li><li>Experience in a data center environment</li></ul>Preferred Qualifications:<ul><li>Certification - Equipment Manufacturers Factory or site-specific training</li><li>Experience in the associated infrastructure field, e.g. electrical, electronics, mechanical, data processing hardware, telecommunications and/or networks, BICSI Installer 1 certification</li><li>Sophisticated knowledge of EIA/TIA cabling standards and quality practices and able to accurately perform cable testing/ certification</li><li>Advanced knowledge of infrastructure or data processing based systems and equipment, with proven analytical, problem solving and decision making skills</li><li>General understanding of Microsoft Office Suite desktop application</li><li>System/Platform Domain Knowledge</li></ul>Salary Range: $28.85 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Data Center Infrastructure Technician

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Card Member Legal Disclosures team within the Consumer New Product Development team, responsible for the effective oversight and management of customer-facing legal documents including US Consumer and Global Commercial Services – Small Business Paper/PDF Billing Statements, Card Member Legal Disclosure Notices (CMLDs) and Account Opening Disclosure documents (such as the Cardmember Agreement (CMA)) is looking for a dynamic Sr. Manager to lead large, cross-functional initiatives from engagement to market launch. This role will be key to executing on strategic transformation roadmaps in the Billing Statement and Account Opening Disclosure channels. Key responsibility will include:<ul><li>Drive the execution of customer facing legal disclosures through development, testing and launch. </li><li>Define capabilities and features for modernization roadmap including acceptance criteria and test condition definition to achieve the best outcomes </li><li>Understand business objectives and customer needs and identify creative ways to leverage channel capabilities and develop new solutions to meet those needs</li><li>Lead strategic initiatives to improve operational efficiency and customer experiences to reduce operational risk and increase agility in product development </li><li>Collaborate with business partners/requestors to identify and assess impacts to Billing Statement/Legal Disclosures channels via Engagement and Information Gathering sessions</li><li>End-to-end project management with full accountability leading initiatives/changes to delivery within designated timeframes while maintaining regulatory soundness and operational excellence</li><li>Support Audit/Regulatory exams and submissions in a timely manner&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</li></ul>Required Skills/Qualifications:<ul><li>Deeply inquisitive, enjoys creative problem solving, has a strong attention to detail, a can-do attitude and enjoys working at the intersection of tech and business.</li><li>Solution-oriented and results-driven with a positive attitude and an agile mindset - ability to shift priorities with a changing internal and external environment.</li><li>Comfortable working in an innovative and fast-paced environment and can simultaneously drive multiple projects– you are a self-starter, organized, appreciate the details, and hold yourself accountable for delivery.</li><li>Significant project management experience with emphasis on leading cross-functional project teams in successfully defining, developing and deploying business and technical solutions, while balancing multiple priorities and driving detailed execution in a changing environment</li><li>Excellent relationship management skills, including the ability to effectively collaborate and partner with key stakeholders, particularly at the intersection of business and technology</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Strong thought leadership with capacity to quickly understand critical linkages and business strategies with sense of urgency and commitment to deliverables and deadlines</li><li>Demonstrated success developing and executing transformational strategies with clear success metrics</li><li>Strong leadership and inter-personal skills with the ability to influence with and without direct authority</li><li>Exceptional verbal and written presentation skills</li><li>Relevant platform knowledge is a strong plus</li><li>BS/BA Degree plus 3-5 years’ experience in product management or related function.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Card Member Legal Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?Model Risk Management Group (MRMG) within Global Risk Banking and Compliance Group, is responsible for the independent risk management of all American Express (AXP) models.Purpose of the Role:The successful candidate will be responsible to manage and controls model risk, specifically associated to the next generation Artificial Intelligence or Machine Learning based models. &nbsp;This role will elevate model excellence, strengthen long term shareholder value, and adapt to the changing landscape of both model development innovation, external environment and heightened regulatory expectations.The specific responsibilities include: &nbsp;<ul><li>Conduct independent oversight of enterprise-wide models with a focus on Artificial Intelligence and Machine Learning based models for marketing, credit, fraud or other business/ risk types.</li><li>Conduct gap assessments and establish robust framework to strengthen model risk controls and meet heightened regulatory standards</li><li>Conduct AI/ML research to explore opportunities and set guidelines in order to address regulators, elevate model excellence and drive business impact&nbsp;</li><li>Communicating results to partners, senior leadership and various model committees</li></ul>Critical Factors to Success:1. Business Outcomes:<ul><li>Drive billing, revenue growth and profitability through advanced analytical techniques</li><li>Maximize business returns by institutionalizing efficient and accurate models.</li><li>Innovate modeling techniques and variable creation</li><li>Ensure modeling accuracy and enhance modeling efficiency in existing processes using Machine Learning</li></ul>2. Leadership Outcomes:<ul><li>Put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Lead with an external perspective, challenge status quo and bring continuous innovation to our existing offerings</li><li>Demonstrate learning agility, make decisions quickly and with the highest level of integrity</li><li>Lead with a digital mindset and deliver the world’s best customer experiences every day</li></ul>Past Experience:<ul><li>Preferred 4+ years experience in analytics or big data workstreams</li></ul>Academic Background:<ul><li>MBA, Master’s Degree in Economics, Statistics, or Related Fields from Top Tier Institute</li></ul>Functional Skills/Capabilities:<ul><li>Hands-on model development or validation experience.</li><li>Experience with NLP / NLU model and chatbot frameworks would be preferred.</li><li>Strong Analytical and Relationship and project management skills for driving validation initiatives.</li><li>Experience in applying advanced statistical and/or quantitative techniques to solve business problems is preferred.</li><li>Good Verbal, Written, Interpersonal skills and ability to work effectively in a team environment.</li><li>Willingness to Collaborate with Cross-Functional teams to drive validation and Project Execution.</li><li>Effectively communicating complex Analytical results to Business Partners and Senior Management.</li><li>Flexibility and Adaptability to Work Within tight deadlines and changing priorities.</li></ul>Technical Skills/Capabilities:<ul><li>Experience with at least one of the data manipulation tools such as R, JAVA, SQL and SAS is a must have</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. Job DescriptionWe’re looking for a Site Reliability/Application Support Engineer (SRE/AS) responsible for web/servicing application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues.&nbsp; Site Reliability Engineering (SRE) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance.This role will drive the SRE/AS mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing, and deployment. You’ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web/Servicing applications.What you will be doing:<ul><li>Research latest technology, concepts, conceptualize solution and develop proof of concept that will improve resiliency and performance of the production infrastructure</li><li>Design and implement innovative solution/framework that will improve software engineering velocity, infrastructure resiliency and security, and data availability</li><li>Develop common framework components (to be leveraged by enterprise applications), define standards for configuration, monitoring, reliability, and performance engineering</li><li>Work with Technology teams to resolve major incidents</li><li>Continuously improve automated remediation tasks to ensure the highest levels of availability</li></ul>Qualifications<ul><li>BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 4-8 years of work experience in DevOps/SRE. Development or support of Java/J2EE/REACT JS applications and Node applications.</li><li>Knowledge/Experience on Mobile (IOS/Android) development/support experience would be an advantage.</li><li>Good understanding of cloud technologies - Kubernetes, Openshift, Docker etc.</li><li>Good understand of GraphQL – Query and resolver</li><li>Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage</li><li>Knowledge of server-side technologies such as WebSphere, JBose, NodeJS</li><li>Monitoring and analyzing PMI data&nbsp;</li><li>Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc.</li><li>Knowledge on Unix shell scripting, PERL or Python programming is preferred</li><li>Experience in handling DDoS/BOT attack and different security remediations</li><li>Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs)</li><li>Hands on experience on configuring Splunk, Grafana dashboards, Elasta alerts etc.</li><li>Working experience on network rules creation, load balancer configurations, network packet analysis</li><li>Analytical knowledge and exposure on root cause identification using analyzer tools like IBM support assistant, Splunk etc.</li><li>Good understanding of Linux OS internals, performance tools, Core commands, security etc.</li><li>Experience on supporting three tier architecture which includes exposure to databases such IBM DB2, Couchbase, Mongo, Redis etc.</li><li>Certificate Management automation - Message signing, SSL, etc.</li><li>Exposure to ITIL processes is preferred</li><li>On call / 24*7 support required</li><li>Exposure to enterprise platform migration from dedicated to cloud environment is preferred&nbsp;</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Service Assurance Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.The Portfolio Analyst role presents a dynamic opportunity for a motivated and accomplished financial professional to manage all aspects of the operating expense base for the Tech Portfolio Management (TPM) organization.&nbsp; As a Portfolio Analyst, you will establish strong partnerships with the TBE leadership team, Finance, and peers across Tech Portfolio Management to ensure the financial success of TPM through sound management of monthly operating expenses.How will you make an impact in this role?The Portfolio Analyst role will be supporting the Global Servicing Group and Corporate Tech portfolio reporting to the Director – Portfolio Management, and work with senior Technology leaders to manage the Operating Expense plan with a strategic focus on expense optimization. The successful candidate will have deep Opex analytics and financial management experience, relentless attention to detail, and the ability to build and leverage positive relationships with the team and partners.&nbsp;Our ideal candidate is highly organized with effective communication and a bias towards action. &nbsp;You show up with passion, are not afraid to challenge the status quo or thrive in a fast-paced environment.&nbsp;Responsibilities:<ul><li>Partner with the Portfolio Director to help define, plan, and build the technology Opex portfolio for&nbsp;Global Servicing Group and Corporate Tech group.&nbsp;</li><li>Manage day-to-day Portfolio activities such as resourcing, financial modelling and data trending, risk identification.&nbsp;</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.&nbsp;</li><li>Build strong partnerships with technology, finance, and business stakeholders to maintain and deliver against technology roadmaps.&nbsp;</li><li>Enable Executive leadership decision making through development and presentation of metrics and insights covering areas of operations, delivery, finance and business.&nbsp;</li><li>Promote awareness and transparency by keeping stakeholders informed of key decisions and relevant timelines.&nbsp;</li><li>Support development of change management initiatives, implementation strategy, and enabling tools/processes.&nbsp;</li></ul>Minimum Qualifications<ul><li>Bachelors in Business Administration/Finance/Accounting.</li><li>3+ years of related experience</li><li>Proven Ability to execute task quickly</li><li>Experience in FinTech Industry</li></ul>Required Skills·&nbsp;&nbsp; &nbsp;MS Word·&nbsp; &nbsp;&nbsp;MS Excel·&nbsp; &nbsp;&nbsp;Confluence/Jira·&nbsp; &nbsp;&nbsp;PowerPoint Skills·&nbsp; &nbsp;&nbsp;Sharp Analytical SkillsFurther skills for success include:·&nbsp;&nbsp; &nbsp; &nbsp;&nbsp;Previous experience leading/supporting diverse initiatives·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrable success mapping, challenging and improving existing processes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Leading change management projects within operational environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Able to build relationships to get positive results and influence without authority·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to get results under timelines and prioritize multiple tasks concurrently·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Comfortable in an ambiguous and fast paced environment, thrive on variety·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrate a pro-active approach to problem solving·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Creativity in solving problems and passion to identify and present effective solutions·&nbsp; &nbsp; &nbsp;&nbsp;Self-motivated, enthusiastic and able to manage time effectively to ensure timelines are met and work volumes are&nbsp; &nbsp; &nbsp; &nbsp;managed·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Demonstrated understanding of multiple business functions preferredSalary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Portfolio Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. &nbsp;&nbsp;Resy is the American Express global dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative` global SaaS platform, built on the promise of access and unforgettable experiences. &nbsp; &nbsp;Resy's SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table. &nbsp;&nbsp;About the Role Resy is seeking a talented and passionate Sr. Product Manager to join our Consumer Product team. In this role, you will help set the product strategy and drive towards ambitious outcomes for the Resy diner experience. This includes how guests discover, search, book and manage their reservations and events, as well as stay connected to their favorite restaurants. You will identify and validate new opportunities to drive engagement with our end users across web and mobile apps. As a Resy Sr. Consumer PM, you will own and shape core user journeys and drive meaningful impacts to the diner experience and overall company success.This role is perfect for someone who has an interest in delivering best-in-class consumer product experiences that help bring real innovation to the hospitality industry. This role is highly collaborative, requiring a deep partnership with Product Design, Engineering, counterpart Product Managers, and various teams across the Resy-Amex ecosystem. You will be joining a talented and energized Product team that embraces iteration, collaboration and analysis to help deliver on our mission of connecting the best diners with the world’s best restaurants to deliver amazing hospitality. Who You Are• At least 5 years of experience in a Product Management role, with consumer product experience required • Experience working across multiple technology teams to unlock integrated experiences • Strong attention to detail and ability to manage large, complex projects across the entire product lifecycle from inception through to launch&nbsp; • Grasp of technical concepts and comfort working closely with engineers and product designers • Collaborative and inclusive approach that values diverse perspectives and helps uncover and address questions and assumptions • Strong verbal and written communication skills, with the ability to synthesize complex concepts and bring others along with your thinking&nbsp; • Team player who takes responsibility for the team’s success and progress • Self starter with an entrepreneurial mindset and a desire to move fast and make an impact • Intellectually curious and passionate about product and technology trends • Highly analytical and bring a bias for data-driven thinking • Ability to assess risks and evaluate trade-offs to ensure we’re meeting compliance standards in all markets where we operate • Authentic leader with a desire to contribute to the team and company culture • Share our love of restaurants and dining out, and want to play a role in helping the dining industry continue to thrive in the face of immense challenges Additional Qualifications: • Experience with Search products, including working with different retrieval models to deliver a best-in-class and relevant search experience, a plus • Experience with ML models and latency SLAs a plus • Experience with running A/B tests and experiments a plus Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Product Manager, Resy

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.&nbsp;The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.How will you make an impact in this role?<ul><li>Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications.</li><li>Perform technical aspects of software development.</li><li>Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation).</li><li>Lead code reviews and automated testing.</li><li>Debug software components and identify code defects for remediation.</li><li>Leads the deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Empower teams to automate deployments in test or production environments.</li><li>Empower teams to automatically scale applications based on demand projections.</li><li>Ensure team adheres to security and regulatory standard methodologies.</li><li>Takes accountability for the success of the team achieving their goals.</li><li>Drives the team’s strategy and priorities initiatives.</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas.</li><li>Be a productivity multiplier for your team by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li><li>Mentor and guide team members to success within the team</li><li>Be a productivity multiplier across multiple teams by analyzing your work flow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li><li>Owns the health and quality of the code across the portfolio.</li><li>Ensure streamlined CI/CD pipeline from the teams.</li><li>Collaborates with leadership across multiple teams to define solution requirements and technical implementation.</li><li>Demonstrate technical expertise to help team members overcome technical problems.</li><li>Solves technical problems outside of day-to-day responsibilities.</li><li>Supplies to the success of many teams achieving their goals.</li><li>Develop team’s strategy and prioritize initiatives.</li><li>Assist in retaining and hiring dedicated team members</li></ul>Minimum Qualifications<ul><li>Preferably a bachelor's degree in Computer Science or equivalent.</li><li>7+ years of experience in developing REST APIs using Java and Spring.</li><li>Deep understanding of REST principles.</li><li>Strong experience with Relational any NonSQL databases.</li><li>Deep understanding of cyber-security concepts.</li><li>Deep understanding of API Gateways and their functions.</li><li>Experience with any of the Container and cloud Orchestration technologies – Kubernetes, Helm, Terraform etc.</li><li>Deep understanding of CI/CD process and tools like – GitHub/Actions, Docker, Jenkins,</li><li>Fair understanding of Infrastructure fundamentals like DNS, F5, Certificates, Containers, monitoring tools, Logging analytic tools, Firewalls &amp; Security policies.</li><li>Successful track record of developing middleware solutions, with a strong focus on code quality, unit testing, integration testing, code quality analysis tools and API (Swagger) documentation.</li><li>Familiar with agile application development methods. Understanding of QE processes in general.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Engineer

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.Amex Digital Labs is responsible for catalyzing digital innovation by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.This Senior Manager role will focus on supporting product governance across Amex Digital Labs. The successful candidate will serve as the central business contact to lead audits and drive process improvement efficiencies, while balancing the critical need for controls and risk mitigation, for key strategic projects on behalf of Amex Digital Labs. This person will develop a deep understanding of product governance and exhibit strong subject matter expertise in key Amex policies and processes.Responsibilities:<ul><li>Support audit program management across Digital Labs</li></ul><ul><li>Coordinate audit-related inquiries and exams, including Internal Compliance Testing (ICT), Internal Audit Group (IAG), and other ad hoc audit needs</li></ul><ul><li>Partner with all relevant product owners and stakeholder teams to satisfy requests timely and comprehensively</li></ul><ul><li>Facilitate readiness and knowledge share activities across Labs</li></ul><ul><li>Lead process improvement projects focused in centralized governance function, in partnership with Control Management and Compliance, on the following programs:&nbsp;</li></ul><ul><li>Data retention and declaration</li></ul><ul><li>Regulatory Change Management</li></ul><ul><li>Operational Risk Events Program framework</li></ul><ul><li>Contribute to process improvement by identifying gaps, developing toolkits and resources, and reengineering activities to optimize efficacy of the product and business control environment</li></ul><ul><li>Proactively anticipate risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery</li></ul>Minimum Qualifications:<ul><li>Outstanding interpersonal, communication, and negotiation sills with the ability to influence partners across a wide variety of functions</li></ul><ul><li>Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility</li></ul><ul><li>Ability to drive results against timelines, prioritize, and execute flawlessly</li></ul><ul><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions</li></ul><ul><li>Self-starter that can excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change</li></ul><ul><li>Excellent relationship-building with partners and across internal stakeholders</li></ul><ul><li>Proven track record in crafting and storytelling via PowerPoint presentations</li></ul><ul><li>Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments space and innovative membership experiences</li><li>Bachelor's Degree required </li></ul>Preferred Qualifications:<ul><li>Prior experience in leading audit-related inquiries or exams a plus</li></ul><ul><li>MBA a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex.How will you make an impact in this role?Looking to join a team in technology that is dynamic, fast paced and forward looking? Partner to establish a new foundation in Business &amp; Vendor Management in the Technology organization as a Vendor Analyst for a broad spectrum of Technology products focused specifically on Technology infrastructure (e.g. telecom, networking, server, storage, data center solutions and other managed services).This role reports into the Director of Vendor Management – Infrastructure and can be based in Phoenix, AZ or New York. The team is part of a larger Business &amp; Vendor Management organization that is responsible for the ongoing governance and oversight of its strategic third parties. We are looking for a candidate with a strong background in contract management to ensure optimal value from the contractual terms of our vendor agreements via effective management of commercial and service level performance.&nbsp;Responsibilities<ul><li>Support ongoing relationship management of key vendor partners in the program, including taking on responsibility for Third-Party Lifecycle Management (TLM)</li><li>Promotes vendor contractual information or internally sourced agreements to others within Technology, via formal or information channels</li><li>Supports the promotion of understanding of vendor and business management strategy to entities within Technology</li><li>Documents business-related needs in support of desired contractual or commercial terms and negotiation strategy positions</li><li>Understands and effectively communicates processes and requirements of Service Level Agreements</li><li>Supports team via development of effective communication plans</li><li>Provides needed analytical support for business/supplier issue dispute resolution</li></ul>Minimum Qualifications<ul><li>Prior relevant work experience in financial management, data analysis, and IT services </li><li>Bachelor’s Degree in related field preferred or equivalent work experience</li><li>Experience within contract management in the sourcing/procurement field either as a customer or vendor&nbsp;</li><li>Proven experience building strong relationships and connecting with senior leaders&nbsp; </li><li>&nbsp; &nbsp; &nbsp; &nbsp;Basic understanding of compute, storage, networking and telecom</li></ul>Preferred Qualifications<ul><li>Project management or experience to build strategic roadmaps, facilitate delivery transformation etc.</li><li>Ability to thrive in a hybrid office (3x a week) work setting&nbsp;</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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