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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job DescriptionThe incumbent in this position is responsible for managing a portfolio of global key existing customers across the Americas Region, using the suite of products available from the International Card Services organization and offering Global Dollar Card solutions.&nbsp; The person is responsible for building and converting a healthy sales pipeline in line with the business plan.Overall, responsible of client’s management and retention, sales strategy execution, results delivery, issue resolution and any other customer facing activity.&nbsp; Must be able to successfully balance customer satisfaction and business growth. Direct and control activities of cross-functional teams.Responsibilities:<ul><li>Manage a portfolio of Global clients in a compliant and professional manner</li><li>Develop and strengthen relationships at all levels of client organization</li><li>Build and leverage relationships with key players within T&amp;E and B2B space</li><li>Build and manage an effective sales pipeline following operational principals.</li><li>Management and tracking of sales activities and interactions with clients in Salesforce</li><li>Identify and implement growth opportunities with clients and learn through experience from other colleagues</li><li>Build and leverage an excellent relationship with Global and Regional account management teams</li><li>Support the program expansion with new subsidiaries where clients have presence across the region to maximize footprint penetration</li><li>Understand regional strategic (opportunities, threats) and tactical (e.g, risk, contract, fees) aspects of accounts in portfolio.</li><li>Provide consultancy and act as the main liaison between the client and the Amex organization to ensure a smooth operation of the corporate program</li><li>Ensure the correct implementation of the Amex program according to the client needs and requests </li></ul>Qualifications:<ul><li>Extensive (5+ years) experience in commercial payment solutions. Having knowledge of Global Dollar Card solutions would be beneficial.</li><li>Executive Presence and Growth Mindset. </li><li>Solid leadership behaviors and strategic thinking ability. </li><li>Negotiation skills at C-Level in corporate business and experience working with Global/Multinational customers. </li><li>Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners.</li><li>Pipeline management experience.&nbsp;</li><li>Effectiveness in establishing relationships with cross-functional areas.</li><li>Develop and strengthen relationships at all levels of client organization.</li><li>Proven Consultative Selling ability. </li><li>Financial &amp; Business Knowledge.</li><li>Business level fluency in both English and Spanish (written and oral).</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Account Development Representative

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.How will you make an impact in this role?<ul><li>Support design, governance, and establishment of the Exam Review and Preparedness team</li><li>Conduct readiness assessments for impacted areas prior to the start of regulatory exams/reviews to identify potential gaps and solutions.</li><li>Prepare possible examiner questions and suggested responses and develop exam training and external storyboard materials.</li><li>Review exam documentation requests, exam meeting materials, First Day letters / review announcements to provide consistency across teams for appropriate responses/submissions.</li><li>Support tracking and monitoring of requests and meeting materials, schedule exam / review meetings, prepare status updates (presentation material) and capture supporting documentation in a centralized repository.</li><li>Support the development of management action plans / remediation activities and assist in the closure of MRA’s / MRIA’s.</li><li>Collaborate with colleagues across groups within American Express to drive consistency in exam preparedness and management.</li><li>Contribute to driving continuous process improvements, strengthen controls, and enhance process documentation.</li><li>Flexibility to work a hybrid schedule.</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in Regulatory reporting. </li><li>Strong understanding of U.S. Regulatory and U.S. GAAP requirements. </li><li>Ability to manage multiple priorities, drive projects, and work well under tight deadlines. </li><li>Strong written/oral communication, relationship building, presentation and collaboration skills. </li><li>Proven ability to effectively interact with all levels and stakeholders of an organization.</li><li>Graduate degree, CPA/Chartered Accountant, or similar qualification.</li></ul>Preferred Qualifications:<ul><li>Prior experience assisting with regulatory exams preferred.</li><li>Prior experience assisting with the preparation of regulatory reports, such as the FR Y-9C, FFIEC 031 Call Report, FR 2052a preferred. </li><li>Banking/financial services experience preferred. </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Financial Analyst - Regulatory Reporting

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About Global Real Estate &amp; Workplace Experience (GREWE)Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise.<ul><li>GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every day</li><li>GREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive cost</li><li>Strategic Priorities:<ul><li>Portfolio: Best buildings in the best places at the most competitive costs</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk</li></ul></li></ul>The Vice President, GREWE Americas Operations is a key leadership position in the organization, leading a team responsible for end-to-end footprint operations across North and South America for American Express.Tasks/Duties/Responsibilities:End to End Operations Responsibilities&nbsp;<ul><li>Leads an organization of 2,000 people to deliver end to end services (Workplace Experience, Project Delivery, Facilities Operations) in 4 countries in North and South America<ul><li>Responsible for 10+ properties, 3.5+ million square feet</li><li>Oversees and leads an organization of 20+ internal Amex employees, and 2,000+ external employees</li><li>Supports workplace and facilities for over 22,000 Amex colleagues</li></ul></li><li>Delivers P&amp;L impact across a budget of $360 million annually P&amp;L</li><li>Responsible for the WHQ campus strategy and operations, including partnerships with local stakeholders (landlords, city, neighbors, tenants, etc.)</li><li>Executive leadership to deliver end to end Amex property strategies for the Americas<ul><li>Footprint Planning:&nbsp; Deliver master plans for all major campuses in the Americas region, focused on improving workplace experience and delivering profitability</li><li>Lead the delivery of FM Operations:&nbsp; driving operations excellence, reducing down time, proactively mitigating risk, and delivering the most efficient properties possible</li><li>Executive oversight (dotted line) of a regional project delivery activities to manage/deliver projects supporting Americas footprint transformation</li></ul></li><li>Accountable for site risk management including EHS, crisis management, and maintaining quality</li></ul>Management of our World HQ Location&nbsp;<ul><li>Leads a team of cross functional leaders and functional experts to manage Amex’s NYC headquarters.</li><li>Establish and cultivates a close business relationship with key Amex leaders, especially at the EC level, to develop a WHQ plan and deliver operations excellence.&nbsp; This will be in partnership with the SVP, GREWE.</li></ul>Executive / Customer Engagements&nbsp;<ul><li>Direct executive engagement with Executive Committee members, Global Services Group LT, leadership teams across the Americas, Amex country managers, finance, etc. on a routine basis</li><li>Establishes key relationships with internal executives and customers to deliver service levels and meet business milestones in support of objectives.&nbsp; A close back-up and advisor to SVP, GREWE in this area.</li></ul>Preferred Qualifications&nbsp;&nbsp;<ul><li>Minimum of 15 years of Operations or CRE or facilities experience (or equivalent) is required.&nbsp;</li><li>Minimum of 10 years managing large teams</li><li>Deep knowledge of operations management, real estate, hospitality, FM, and/or delivering capital projects in a footprint environment</li><li>University/Bachelor’s Degree or Equivalent. Degree in operations, business, or MBA is strongly preferred.&nbsp;</li></ul>Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsUS Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

VP, Global Real Estate and Workplace Experience (GREWE) Americas Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, this role is responsible from bringing and managing data under governance for Finance. Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance within Finance.&nbsp;This FDG Sr. Manager is focused on ensuring that trusted information is used for critical processes, decision making and accounting/reporting across various finance processes. He will be responsible for validating Source Data from various AXP Systems, ensuring accuracy and completeness of data.The FDG Sr. Manager is a collaborator, a well-organized, action-oriented individual with exceptional leadership and time management skills, confident in presenting, facilitating, and building a network of strong relationships across our organization.Responsibilities<ul><li>Strategic thought partnership with the Enterprise Data Governance team to bring under governance for the enterprise.</li><li>Establish Finance Data Governance implementation roadmap including strategic priorities.</li><li>Implementing requirements of the Enterprise Data Governance Policy within various critical Finance systems/processes.</li><li>Participate in all aspects of Data Governance specifically on data classification, Data Quality, data catalog and lineage, as well as compliance to data standards and privacy regulations.</li></ul><ul><li>Serve as a liaison between Business/Functional areas and Technology to ensure that data related business requirements for governing critical data are clearly defined, communicated, and well understood/considered as part of operational prioritization and planning·</li></ul><ul><li>Define roles and responsibilities related to finance data governance and ensure clear accountability for stewardship of the finance systems.</li></ul><ul><li>Advancing the Data Governance Strategy for the Finance Data Management initiative. This initiative involves utilizing new technologies to create one standardized data set that can be utilized for broader Finance thus minimizing multiple point solutions, data duplication and reconciliation over time among other benefits.</li></ul>Minimum Qualification:<ul><li>7 years of work experience in Banking/Financial Services.</li><li>Bachelor’s degree in finance/accounting</li></ul>Preferred Qualification:<ul><li>Master’s degree in finance/accounting</li><li>Knowledge of data governance practices, business and technology issues related to management of enterprise information assets is strongly preferred</li><li>Knowledge of AXP Financial and Regulatory reporting is strongly preferred</li><li>Proven people leadership experience and ability to attract, engage and retain high caliber global talent.</li><li>Demonstrated working knowledge of Agile methodology and delivery concepts or other project management methodologies</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners</li></ul><ul><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders</li><li>Ability to be think strategically, flexible, prioritize multiple demands, and effectively manage in a matrix organization&nbsp;</li><li>Proven people leadership experience and ability to attract, engage and retain high caliber talent</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Data Governance & Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of Controllership organization, the U.S. Regulatory Reporting team delivers Bank Holding Company regulatory reports in accordance with both U.S. Federal and State regulators for American Express Company and its underlying subsidiaries.&nbsp;As American Express transitions to a higher bank category (Cat 3/2), it leads to an uptick in regulatory scrutiny and increased regulatory expectations. As a result, we are forming a centralized Exam and Review Preparedness team to meet those heightened standards. The scope will include both external exams (i.e. FRB, OCC) as well as internal reviews (i.e. Quality Assurance, 2LOD, Internal Audits). This role will be part of the new team.How will you make an impact in this role?Finance Technology Data &amp; Transformation (FTD&amp;T) is an integral part of the Finance organization with a mission to solve Finance's existing and evolving data needs by using Technology approved tools to build scalable, reliable, and flexible data structures. &nbsp;This position will have the primary responsibility to lead the end-to-end data analysis and documentation of process architecture to deliver value-added solutions for key stakeholders within the Finance organization at American Express. This role will assist FTD&amp;T product owners in determining the proper sources and processes for acquiring, enriching, and provisioning data required by Finance in the following major areas: Financial Reporting, Operational Reporting, Regulatory Reporting, Management Reporting and Advanced Analytics processes.The job’s focus will include the following activities:<ul><li>Analyze and document Finance process and system requirements</li><li>Define the functional design for data acquisition, enrichment, and provisioning</li><li>Partner with Finance stakeholders and Technology partners to design, build, test and deploy solutions to fulfill Finance process requirements</li><li>Test case and plan creation, execution, and coordination</li><li>Collaborate with product owners to implement data process controls and support ongoing process maintenance efforts</li></ul>Responsibilities<ul><li>Finance process analysis<ul><li>Work with the Finance process owners and other teams to analyze and document their process requirements in terms of data, required transformations, and reporting/analytical output</li><li>Work with product owners to prioritize features and user stories for ongoing sprints and to manage a prioritized list of data requirements</li><li>Document processing requirements, including data and transaction volumes, scalability, security and performance requirements</li></ul></li><li>Solution Design<ul><li>Work with Technology, Finance partners, source system owners, and other stakeholders to locate the data required by Finance and ensure the data architecture design supports Finance’s reporting and analytics requirements</li><li>Identify required reference data needs and design the processes for collecting and maintaining reference data</li><li>Document future state Finance processes for data acquisition, enrichment, provisioning, and reporting</li></ul></li><li>Build/Deployment<ul><li>Work with Technology, Finance partners, source system owners, and other stakeholders to deploy solutions across the appropriate Finance user base</li><li>Build, test and deploy solutions to acquire, enrich and provision the required data and ensure data integrity, accuracy and completeness</li><li>Perform data validation as part of Finance user testing as needed</li><li>Perform systems integration and pre-user acceptance testing</li></ul></li><li>Data Controls and Ongoing Production Support<ul><li>Work with product owners to design and build ongoing data process controls by collaborating with Technology and Data Governance as needed</li><li>Investigate data anomalies and research ad-hoc data inquiries as part of ongoing production support</li></ul></li></ul>Mínimum Qualifications<ul><li>Bachelor’s degree in Finance Technology, Information Management, Data Management, Engineering or similar field </li><li>Knowledge of SQL and familiarity with query tools (Hive / Lumi)</li><li>Basic understanding of Agile methodology and delivery concepts</li><li>Strong analytical and problem-solving skills as well as the ability to create impactful relationships with key stakeholders</li><li>Previous experience working closely with Technology teams to deploy systems to re-engineer processes and solve complex business problems</li><li>Strong written and verbal communication skills</li><li>Demonstrated organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously</li><li>Self-motivated, proactive, and dedicated to the delivery of high-quality service to consistently exceeds customers’ expectations</li><li>Positive attitude and demonstrated strength as a quick learner</li></ul>Preferred Qualifications&nbsp;<ul><li>2+ years of experience in similar positions.</li><li>Strong understanding of relational database concepts and experience working in a big data (Hadoop / Cornerstone) or Cloud (Lumi) environment.</li><li>Previous work experience in various Finance disciplines such as Accounting, Financial Reporting, Regulatory Reporting, Management Reporting, Treasury, Tax or Banking.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Financial Systems Analyst

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Digital Demand Generation team, within USCM, is responsible for delivering best-in-class marketing through Affiliate, Paid Media and Paid Search to drive intent &amp; conversion of qualified applicants in the competitive digital landscape.The Senior Analyst will play a critical role in the operations for all of Affiliate Marketing – one of the largest channels in offsite digital.This individual will lead the end-to-end compliance program across Card and Non-Card Affiliate programs, and is a great opportunity for a candidate who wants to be at the forefront of a highly visible and complex channel, working cross-functionally with key stakeholders including Control Management, Legal, Compliance, Privacy as well as our external 3rd party agencies.The ideal candidate is highly organized, proactive, tenacious, with great attention to detail and demonstrated ability to influence and collaborate.<h4>Responsibilities:</h4><ul><li>Manage and champion compliance and legal channel strategy in an evolving complex landscape, while educating internal partners on channel operations</li><li>Own end-to-end compliance processes and collaborating closely with stakeholders, including Affiliates, internal legal teams and agency partners</li><li>Lead control monitoring, including proactive identification of high-risk areas, and manage various recurring compliance-driven processes including Affiliate Program Terms, Risk Control Self Assessments (RCSA) and Standard Operating Procedures (SOPs)</li><li>Ownership of any loss event or Control Action Plans across the full Affiliate channel</li><li>Partner with our 3rd party agency to coordinate business development opportunities for future Affiliates looking to join the program, and onboarding of all new Affiliate partners</li><li>Provide ad hoc assistance with Affiliate projects</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree with 2+ years’ experience, preferably in financial services or other highly regulated industry</li><li>Highly collaborative, outstanding communicator, and comfort in a cross-functional environment, with ability to develop strong relationships both internally &amp; externally</li><li>Self-starter with the ability to navigate the organization and processes independently</li><li>Strategic and creative problem solver with intellectual curiosity, passion for challenging the status quo to proactively find opportunities, and ability to anticipate challenges while providing solutions</li><li>Project management experience with meticulous attention to detail</li><li>Works well under pressure, solution-oriented, flexible, and self-motivated, with the ability to balance multiple priorities with tight deadlines</li><li>Team player with a willingness to support teammates and projects beyond immediate job remit and a positive “roll-up your sleeves” attitude</li><li>Experience with control management, operations and/or compliance a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst, Affiliate Marketing Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join #TeamAmex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.We are looking for a dynamic Engineering Director specializing in ServiceNow to join the Global Risk &amp; Compliance Technology (GRCT) organization. The GRCT team crafts, develops, and supports critical components and platforms for new products being launched to support and improve our industry-leading credit and fraud risk practices and deliver on our platform vision. You will own the workload and priority of the Engineering teams as well as relationships with product owners, business teams, and third-party product vendors.You are an enthusiastic engineering leader with expertise and interest in the ServiceNow Platform.You can inspire engineering teams to implement a maintainable and efficiently operational Integrated Risk Management platform within the ServiceNow ecosystem and integrate seamlessly with other American Express components in the Google Cloud Platform.Beyond engineering focused talents, you enjoy improving cross team cohesion, federated decision making, and mentoring for precise communication and agreement.Responsibilities:<ul><li>Provide hands-on engineering leadership to the team for implementing and operationalizing ServiceNow Integrated Risk Management (IRM) platform.</li><li>Define the architecture and infrastructure for ServiceNow platform.</li><li>Implement and Integrate the platform with American Express’ internal capabilities.</li><li>Coordinate and collaborate with multi-functional teams (authentication, infrastructure, data, etc) for operational aspects of ServiceNow.</li><li>Establish upstream and downstream integrations using ServiceNow Integration Hub.</li><li>Platform support, maintain observability metrics, resiliency and business continuity.</li><li>Data management, storage and data protection.</li><li>Define release cycles, CI/CD approach and governance routines for the platform and oversee ongoing continuous deployment.</li><li>All stages of the software delivery life cycle for the ServiceNow platform.</li><li>Collaborate with business, product, and technology partners to solution complex technology and functional needs of the IRM platform.</li><li>Stay ahead of the vendor releases and take the ServiceNow IRM platform through patching and upgrade cycles.</li><li>Influence the product roadmap of ServiceNow to enable important platform level features.</li><li>Mentor, Coach, and Inspire engineers.</li><li>Advocate for ServiceNow standard process to American Express partners.</li></ul>Required:<ul><li>Bachelor’s degree or equivalent experience in computer science, or a related field - advanced degree preferred.</li><li>10+ years of technology leadership in a highly regulated environment.</li><li>Significant experience of delivery of complicated Governance, Risk and Compliance platforms.</li><li>Experience with ServiceNow IRM offerings. </li><li>Familiarity with AuditBoard.</li><li>Excellent knowledge of Common Service Data Model (CSDM 4.0) and ServiceNow Configuration Management Database (CMDB) structure.</li></ul>Beneficial Experience:<ul><li>Archer.</li><li>Google Cloud Platform.</li><li>US Regulated Financial Services experience.</li></ul>Salary Range: $170,000.00 to $255,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Engineering Director, ServiceNow

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Global Privacy Oversight are trusted advisors on the American Express Data Protection &amp; Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization and establish privacy as a strategic differentiator for the American Express brand. As a second line of defense function, Global Privacy oversee, provide expertise in, and challenge the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company’s vision to provide the world’s best customer experience every dayThis position is based in the US and reports to the Director, Digital Privacy.The successful candidate will be passionate about privacy, with deep subject matter expertise in privacy regulation, and have a background working in privacy risk oversight or similar control functions. They will be comfortable interacting with multiple stakeholders across a highly matrixed environment to achieve organizational goals and will be an advocate for Privacy-by-Design. Key Responsibilities:<ul><li>Identify privacy risks and provide risk management and strategic risk mitigation advice.</li><li>Assess adequacy of business controls to mitigate privacy risk, using influence and credible challenge to drive control enhancements or process change as necessary. </li><li>Provide privacy subject matter expertise to enable delivery of privacy obligations.</li><li>Identify, develop, and manage privacy-related documentation, policies, and procedures.</li><li>Support the ongoing development of the American Express’ global privacy program.</li><li>Ensure adherence to the enterprise privacy risk appetite.</li><li>Foster a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data Protection &amp; Privacy Principles, accountability, and sharing of best practices.</li></ul>Minimum Qualifications:<ul><li>Knowledge of the General Data Protection Regulation (GDPR) or other global Privacy related laws including the US (e.g. CCPA/CPRA, GLBA/Reg P, CAN-SPAM, TCPA, FCRA/FACTA) with 5+ years relevant experience.</li><li>5+ years experience supporting internal business partners or clients in a highly regulated environment.</li><li>5+ experience in assessing the design and efficacy of privacy or compliance risk related controls.</li></ul>Preferred:&nbsp;&nbsp;<ul><li>Certified Information Privacy Professional Europe (CIPP/E, CIPP/M, CIPP/US), and other relevant Certified Information Privacy Professional (CIPP) certifications.</li><li>Prior work experience in privacy compliance, privacy focused internal audit functions, and/or privacy risk management.</li><li>Strong analytical capabilities.</li><li>Strong presentation skills, particularly in the development of professional and thoughtful materials.</li><li>Highly organized with strong written and verbal communication skills.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager- Compliance; Global Privacy Oversight

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?Senior Manager – Creative (Paid Media) The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering outstanding marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Paid Media team within USCM is a ‘Center of Excellence’ focused on delivering best-in-class digital acquisition marketing that drives scaled demand for Consumer products and services. The Senior Manager, Creative Strategy &amp; Acquisition Marketing , reporting to the Director of Paid Media, is a highly visible role, that will lead creative strategy and planning, enhance performance through superior creative, and influence across broader acquisition channels. This role involves creating and launching new creative content across various media platforms, developing a unified production process for multiple campaigns, leading a team of internal and external partners, and serving as a subject matter expert. The ideal candidate will be a strategic thinker who thrives in a collaborative, fast-paced, and visible environment and is passionate about shaping the future of acquisition media and marketing through creative and production leadership.&nbsp;Key Responsibilities:·Set the agenda for Paid Media Creative taking a customer-centric &amp; performance approach·Develop and maintain annual creative production calendar across multiple priorities·Support the development of strategic parameters including clear messaging architectures, &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;frameworks and visual identities to align communications to goals·Operate within a flexible team structure and collaborate with cross-functional internal partners to develop and optimize messaging/creative within larger integrated workstreams·Coordination with various business units to ensure enterprise connectivity in creative·Galvanize external partners and agencies to shape and inspire best-in-class creative·Oversee production delivery across video, audio, display, social for multiple always-on acquisition media campaigns, driving a consistent, premium and high-quality output·Analyze performance to drive creative optimizations and test and learn priorities ·Bring an external perspective, identifying new formats/tactics to drive modernization/growth·Champion acquisition creative best practices and identify synergies across the organization·Lead high-performing analyst(s) Preferred Qualifications: ·5-7 years of marketing experience ·Subject matter expertise in Creative, Marketing and Communications development ·Experience leading live video shoots and production ·Strong creative instincts and judgment – proven ability to manage, inspire and galvanize agency partners to deliver breakthrough creative solutions·Superior verbal and written communication skills·Passion for innovation and willingness to challenge the status quo·Ability to build and strengthen relationships across all levels of management ·Ability to think strategically and navigate through white space·Ability to prioritize and manage numerous stakeholders against timelines and deadlines·Energetic, positive, self-motivated and proactive·Meticulous attention to detail·Experience in a highly regulated industry a plus·Prior people leadership experience a plus·Bachelor’s Degree required&nbsp;Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager, Creative Strategy & Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Affiliate channel sits on the Demand Generation team, within USCM, as part of the paid Center of Excellence, which includes Paid Media and Paid Search, with a mission to drive intent &amp; conversion of qualified applicants in the competitive digital landscape. Affiliate is a dynamic, complex, and nuanced channel that plays an important and strategic role across USCM as a top growth lever. In this newly created role, the Senior Manager will play a critical role in the next phase of governance and operations for all of Affiliate Marketing – one of the largest channels in offsite digital.As part of a new center of excellence focused on governance and operations for the Affiliate channel, the Senior Manager will have oversight across three key operational pillars – compliance, strategic planning, and enablement – to centralize, elevate and evolve processes to meet the needs of the evolving organization. This highly-visible role is a great opportunity for a candidate who wants to strengthen their leadership, partnership and analytical skillsets while gaining. It provides a chance to be at the forefront of digital innovation and growth, working cross-functionally and with key stakeholders across the Enterprise including Control Management, GCO/LOBCO, Investment Services, Marketing Enablement, Analytics &amp; EDDS.The ideal candidate will bring a highly analytical, creative and flexible growth mindset to the role, while being extremely organized, proactive and tenacious, and must have the demonstrated ability in influencing, collaboration, and strong leadership.Responsibilities:<ul><li>Supervise go-to-market strategy, creative strategy, marketing updates and enablement, driving efficiencies and continuous optimization </li><li>Manage compliance and legal channel strategy an evolving complex landscape, while educating internal stakeholders on channel operations</li><li>Oversee coordination of channel wide strategic planning including budgeting, forecasting, reporting, commentary and invoicing</li><li>Lead external agency relationship as well as act as key liaison with various internal collaborators including Analytics, Marketing Enablement, Operational Excellence, Legal and Compliance</li><li>Lead a team of 3 high performing direct reports</li></ul>Qualifications:<ul><li>5+ years of experience with marketing and/or operations; 2+ years of people leadership experience required</li><li>Demonstrated cross-functional collaborator with consistent record to mobilize, prioritize, influence and negotiate across internal &amp; external partners</li><li>Critical thinker that is highly analytical and has strong attention to detail, with the ability understand and strategically distill data into digestible insights, recommendations and commentary </li><li>Proven ability to communicate clearly with leadership in a highly-visible environment</li><li>Strategic and creative problem solver with a passion for challenging the status quo with a positive “roll-up your sleeves” attitude</li><li>Works well under pressure, energetic, flexible, self-motivated and proactive, with the ability to balance multiple priorities with tight deadlines</li><li>Prior experience in control management or compliance strongly preferred </li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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