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We are seeking a data-driven, business-minded analyst with expertise in business intelligence, data visualization, and workforce planning to join our AutoNation Contact Center team. This role partners closely with the Senior Director of the BDC, as well as leaders across Customer Relations, Parts Operations, and site management, to deliver data-driven insights that improve performance and decision-making. The ideal candidate combines strong analytical and technical skills with the ability to translate complex data into clear, actionable insights and executive-ready visuals. You’ll bridge analytics and operations, helping the business move from data collection to intelligent, measurable action.We are seeking a data-driven, business-minded analyst with expertise in business intelligence, data visualization, and workforce planning to join our AutoNation Contact Center team. This role partners closely with the Senior Director of the BDC, as well as leaders across Customer Relations, Parts Operations, and site management, to deliver data-driven insights that improve performance and decision-making. The ideal candidate combines strong analytical and technical skills with the ability to translate complex data into clear, actionable insights and executive-ready visuals. You’ll bridge analytics and operations, helping the business move from data collection to intelligent, measurable action.<h1>Job Responsibilities:</h1><h1>Business Intelligence &amp; Analytics</h1><ul><li>Collect, analyze, and interpret operational data from systems such as telephony, CRM, workforce, and QA tools.</li><li>Design and maintain interactive dashboards and automated reports using Tableau, Power BI, or Looker Studio.</li><li>Develop compelling visual narratives and executive summaries highlighting KPIs such as conversion rates, contact volume, staffing ratios, CSAT, AHT, attrition, and cost per RO.</li><li>Partner with Finance and Operations to model business scenarios, identify performance trends, and quantify ROI for strategic initiatives.</li><li>Support multiple departments—including BDC leadership, Customer</li><li>Relations, Parts Operations, and site teams—with customized reporting that drives informed decisions.</li><li>Identify and implement opportunities for automation, standardization, and improved data accessibility across business units.</li></ul><h1>Workforce Management</h1><ul><li>Own and enhance workforce planning processes, including forecasting, scheduling, and capacity planning across multiple contact center sites.</li><li>Monitor real-time and interval-based staffing adherence to maintain service-level and cost-efficiency targets.</li><li>Translate workload and productivity data into accurate staffing models for inbound, outbound, and omni-channel operations.</li><li>Continuously refine forecasting logic to reflect business trends, promotions, and seasonality.</li></ul><h1>Cross-Functional Collaboration</h1><ul><li>Serve as a trusted analytics partner to senior leadership, delivering insight-driven presentations and dashboards.</li><li>Collaborate with Customer Relations, Parts Operations, and site management to ensure data accuracy, transparency, and shared KPI understanding.</li><li>Act as the internal “data storyteller,” transforming metrics into clear recommendations that shape both daily actions and long-term strategy.</li></ul><h1>Critical Success Behaviors</h1><ul><li>Strategic thinker who connects insights to operational outcomes.</li><li>Detail-oriented with exceptional data integrity and accuracy.</li><li>Strong presentation and storytelling skills—able to simplify complex findings for senior leaders.</li><li>Collaborative, proactive, and solutions-oriented across teams.</li><li>Passionate about continuous improvement, automation, and emerging technologies.</li></ul><h1>Qualifications:</h1><h1>Required</h1><ul><li>Bachelor’s degree in Business, Analytics, Statistics, Finance, or a related field.</li><li>4+ years of experience in business analytics, workforce management, or operational intelligence, ideally within a call center or multi-site environment.</li><li>Advanced proficiency in Excel (data modeling, pivot tables, automation).</li><li>Skilled in BI platforms (Tableau, Power BI, Looker Studio, etc.).</li><li>Experience with WFM tools such as NICE, Calabrio, Genesys, or Webex CC.</li><li>Ability to communicate insights clearly through both written and visual reports.</li></ul><h1>Preferred</h1><ul><li>Working knowledge of SQL or other data-querying languages.</li><li>Familiarity with contact center metrics and forecasting principles.</li><li>Experience in report automation, dashboard design, or data integration.</li><li>Certifications in Business Analytics, Data Visualization, or Workforce Management (e.g., Six Sigma, COPC).</li></ul><h1>Physical Requirements:</h1><ul><li>Ability to work in an office environment and remain seated for extended periods while using a computer..</li><li>Occasional standing, walking, and light lifting (up to 15 pounds) for meetings or administrative tasks.</li><li>Limited travel for onsite meetings.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Business Intelligence and Workforce Analytics Analyst

Commitment to MissionThis job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.Cultural Beliefs<ul><li>One LSC</li><li>Student Focused</li><li>Own It</li><li>Foster Belonging</li><li>Cultivate Community</li><li>Choose Learning</li></ul>The Chronicle of Higher Education's "Great Colleges to Work For®" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.Lone Star College has been recognized in multiple categories.Campus Marketing StatementLone Star College-University ParkLone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For® institution by the Chronicle of Higher Education. LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.Established in 2012, Lone Star College-University Park has been recognized nationally and internationally for its innovation, as well as its focus on student access and success. Conveniently located off SH 249 in the heart of northwest Houston, Lone Star College-University Park is known as the "community's college," providing students with highly affordable degree and certificate programs that transfer seamlessly to four-year universities or lead to direct employment. Campus facilities include the Center for Science &amp; Innovation, the Energy &amp; Manufacturing Institute, Learning Innovation Labs and the Geology Rock Wall. Location address is 20515 SH 249 (TX 249 and Louetta Road), Houston, TX 77070.Job DescriptionPURPOSE AND SCOPE:Tutors and instructs students and community members who need learning assistance in assigned discipline(s) and study skills. Primary responsibilities include providing tutoring and related services, and providing and atmosphere that is conducive to and encourages learning. Responsible for the general areas of student academic support, institutional service, and professional development.ESSENTIAL JOB FUNCTIONS:<ul><li>Effectively delivers tutoring services to students at scheduled times (may be individual or group sessions). Posts and maintains a weekly schedule of available hours for student appointments</li><li>Assists students with the development of study skills necessary for post-secondary education</li><li>Keeps regular and accurate records of tutoring sessions</li><li>Monitors and reviews student work. Modifies and personalizes tutoring strategies to accommodate the different learning styles and needs</li><li>Facilitates the learning process by encouraging students to take responsibility for their progress</li><li>Interacts with LSC staff and/or faculty to obtain any necessary course syllabi or materials, and to develop tutoring materials in support of the course</li><li>Delivers feedback as appropriate to staff and/or faculty regarding student progress</li><li>Continues professional education through research and review of relevant material relating to the assigned subject matter</li><li>May assist with additional duties as needed, for example, covering the Courtesy Counter, answering phones, organizing materials, checking out resources, and performing other duties as assigned</li><li>Completes and submits required documents in an accurate and timely manner</li><li>Actively participates in departmental meetings as required</li><li>Responsible for other reasonable related duties as assigned</li></ul>KNOWLEDGE, SKILLS, AND ABILITIES:<ul><li>Demonstrated proficiency in assigned discipline's subject matter</li><li>Excellent interpersonal and communication skills, both oral and written</li><li>Commitment to quality service to students</li><li>Ability and commitment to work collaboratively</li><li>Ability to work independently with little direct or continuous supervision</li></ul>PHYSICAL ABILITIES:The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.WORK SCHEDULE AND CONDITIONS: <ul><li>Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment</li><li>Interface with internal and external contacts as needed to carry out the functions of the position</li><li>Work is performed in a climate-controlled office with minimal exposure to safety hazards</li></ul>REQUIRED QUALIFICATIONS:<ul><li>High School diploma or GED equivalent</li><li>Transcripts and/or a proficiency test may be required</li></ul>SalaryHourly Pay Rate is $15.60 - $28.90Benefits Marketing StatementBy joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance, tuition waiver, participation in a tax deferred retirement plan and more.Special InstructionsGo to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts. You must limit your file name for any attachment to 40 characters or less.How to ApplyALL APPLICANTS MUST APPLY ONLINE ONLYWe will not accept application material received via fax, email, mail, or hand delivered.Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.More information on the E-Verify program is available at <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>.Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Part-Time Tutor, Math

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. As the Training Generalist, you will impact teammate's lives by assisting them with skill building, career growth, and other professional development and training. Implement division operations training via stand-up facilitation, workshops,eLearning, coaching, and OJT. Provide non-operational training to staff as required. Benefits you can count on: <ul><li>Pay rate: $80,169.00 up to $83,000.00 annually.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Training Generalist: <ul><li>Provide just-in-time training solutions aligned with Division business goals and teammate learning needs. </li><li>Work with leadership to identify learning gaps through formal/informal needs analysis and observation, and in collaboration with the L&amp;OD team </li><li>Provide performance consulting: determine, by training needs analysis/root cause analysis, whether the performance gaps are training-related or system issues and pursue an effective intervention. </li><li>Consult with the L&amp;OD team to recommend and deliver learning or other systemic interventions to improve productivity in existing workforce. </li><li>Use a variety of training-retention methods, including skills checks, mentoring, and developing the training skills of on-the-job trainers and subject matter experts. </li><li>Work with Leadership and Organizational Development (L&amp;OD) team to deliver Train-the-Trainer sessions for Operations and Transportation department trainers. </li><li>Create training materials and/or act as subject-matter expert in curriculum development projects led by the Leadership &amp; Organizational Development Team. </li><li>Work with the L&amp;OD Team to implement training via Electronic Learning Management system (ELM), the company's Learning Management System. </li><li>Maintain accurate records of all training activities in the company Learning Management System (ELM). </li><li>Ensure accuracy in reporting of teammate assignments, Safety Training completion rates, and audit requirements. </li><li>Generate and distribute learning reports and hoc reports as requested during Division audits and assist with interpretation of the reports. </li><li>Participate in Safety Committee meetings to determine training opportunities. </li><li>Provide training support to meet all regulatory and safety compliance required by DOT, OSHA, and company best practices. </li><li>Conduct routine route rides and warehouse days with teammates/Drivers to provide reinforce operations standards. </li><li>Contribute regularly to internal communication efforts (i.e., division newsletter, Merit Magazine articles, etc.) to ensure consistency in training. </li><li>Assist newly-hired teammates in becoming proficient in their roles </li><li>Collaborate with the L&amp;OD team to design and support career development and individual development plans and other employee learning efforts. </li><li>Participate in train-the-trainer skill-building events as scheduled. </li><li>Execute other projects and initiatives to support the HR team as needed. </li></ul> Qualifications you'll bring as a Training Generalist: <ul><li>Bachelor's Degree Preferred. (5 or more years of experience, in lieu of a degree) </li><li>3 years experience and working knowledge of learning and development, preferably in a warehouse environment. </li><li>Demonstrate solid communication skills (verbal and written) required for conductions training sessions, OJT/one-on-one training, and communication with organizational leadership. </li><li>Strong working knowledge of office software (Word, Excel, PowerPoint, etc.). </li><li>Working knowledge of a Learning Management System (ELM in McLane) preferred. </li><li>Familiar with warehouse and transportation operations, technology, and software preferred. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Training Generalist

Cybersecurity Systems Analyst Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cybersecurity Systems Analyst to work in Westlake, TX! In this position, you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Privileged Access Management team. We are a dynamic, high visibility team that provides a variety of access management services to all of Fidelity’s business units. The Role Fidelity’s Enterprise Cybersecurity team is seeking a talented systems analyst with a strong technology background to assess cybersecurity policies and business needs, and collaborate with engineers to prioritize, plan, and validate new features to decrease cyber risk. The Expertise and Skills You Bring <ul> <li> Bachelor’s degree in Computer Science, Management Information Systems, Business Information Systems, Mathematics, Finance, or a related field. </li><li> 8+ years as a systems or business analyst working with software or systems engineering teams on complex technology projects. </li><li> Expert knowledge of taking complex requirements and breaking them into clear and concise stories with well-defined business value and acceptance criteria. Ability to collaborate with business and engineering teams to evaluate requirements and drive delivery of high-quality solutions for business problems and cybersecurity objectives. </li><li> Outstanding written and verbal communication skills with business, technical, and executive audiences. Ability to produce and maintain clear, comprehensive documentation and communication sets. </li><li> Strong interpersonal, relationship management, and facilitation skills – proactive contributor with a collaborative work style; ability to assist in managing and leading the team </li><li> Ability to build and maintain positive relationships with business partners and collaborators, skilled at negotiating and influencing, adept at evaluating priorities and having challenging trade off conversations </li><li> Ability to understand broad technology concepts and architecture of software applications. Ability to quickly comprehend and articulate end-to-end system and process workflows. </li><li> Strong experience and familiarity with the Agile development model, scrum ceremonies, sprint planning, and backlog management. Experience with Jira and associated tooling is required. </li><li> Ability to work across multiple concurrent workstreams. Organized, hard-working multitasker willing to take initiative and adapt quickly to change. </li><li> Product management experience a plus, ability to formulate forward strategy and develop compelling plans and roadmaps </li></ul> The Team The Privileged Access Management team is comprised of engineers located in the US, Ireland, and India. We use an Agile model to set up and manage various vendor applications for access management. We are a DevOps team that engages in systems engineering, software engineering, and production services support. The Value You Deliver Fidelity provides key financial services to a wide variety of demographics. In many instances we are managing our customers financial future and savings. This is something we take very seriously. Protecting our customers and their data is of paramount importance to us. This role plays a key part in helping to protect the livelihoods of our customers around the world and plays a significant part in preventing real-world cyberattacks. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

Cybersecurity Systems Analyst

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Java/AWS Developer in Westlake, TX! <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s degree (or higher) in Computer Science, Information System, or a related field. </li><li>Minimum 8+ Years Related Technology Experience, financial industry experience a plus. </li><li>Demonstrated experience of full Software Development Life Cycle using Java/J2EE technologies, responsive and performant web applications using the Angular framework, DevOps, and Continuous Integration/Continuous Development. </li><li>Proficient with designing and developing RESTful services using Java/J2EE, Spring Boot, Swagger, Docker, YAML, JSON. </li><li>Proficient with designing and developing Single Page Applications (SPAs) and reusable web component using Angular framework and bootstrap. </li><li>Proficient in working with Oracle, creating &amp; managing database objects like tables, views, indexes, Stored Procs and optimizing database performance through query tuning, indexing, analyzing performance reports. </li><li>Experience with Application development and integrating terraform with Continuous Integration/ Deployment (CI/CD) tools – Jenkins for automated deployments. </li><li>Experience with source code and project administration tools such as GIT, JIRA. </li><li>Experience with AWS EKS, Lambda, S3 and overall AWS based application development / deployment. </li><li>Experience with designing, implementing and managing infrastructure using Terracore and Terraform. </li><li>Knowledge of batch job scheduling and dependency management using BMC Control-M for distributed systems. </li><li>Agile environment work experience. Collaborate with Agile team members to build comprehensive and cohesive solution approaches. Support project and release planning. </li><li>Proven ability to work in a high paced, dynamic, and culturally diverse environment. </li><li>An aptitude for writing clean, testable, readable, and easily maintainable code. Experience with building and maintaining unit tests and mock services using Jest, JUnit, Mockito unit testing framework. </li><li>Demonstrated expertise with critical thinking and decision-making skills. </li><li>Ability to take up new challenges and explore new technology/tools. </li><li>Strong data driven problem-solving abilities. Collaborate with cross squads to define, design, and ship high-quality software solutions. </li><li>Excellent communication skills, with the ability to optimally convey technical concepts. </li></ul> Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Senior Java/AWS Developer

SOFTWARE ENGINEER IN TEST The Role As a Software Engineer Test Automation on the Wallet team, you’ll get the opportunity to develop your skills and collaborate with engineers across Fidelity in a fun and dynamic environment. In this role, you will be working with a team of software developers and test automation engineers passionate about promoting testing practices, implementing test automation, and executing test suites. The Expertise We’re Looking For <ul> <li> Degree or equivalent in Computer Science, Information Technology or related discipline. </li></ul> <ul> <li> 4+ years Software Quality Engineering and Automation experience. </li></ul> <ul> <li> Strong understanding of QA methodology and the Software Development Lifecycle. </li></ul> <ul> <li> Experience in building and maintaining automated test frameworks and testing. </li></ul> <ul> <li> Solid experience with test automation tools and frameworks such as Playwright, Selenium, supporting software solutions developed in Java, Springboot, SQL (Postgres), REST APIs and AWS serverless technologies. </li></ul> <ul> <li> Ability to contribute to the QA automation strategy for our applications. </li></ul> <ul> <li> Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins. </li></ul> <ul> <li> Experience with requirement analysis, defect tracking, coordinating with team members in different locations, and test reporting and signoff. </li></ul> <ul> <li> Experience working in an agile scrum development environment. </li></ul> <ul> <li> Financial Services experience preferred, but not essential. </li></ul> The Skills You Bring <ul> <li> You have a solid technical background of solving problems and identifying root cause. </li></ul> <ul> <li> You’re able to quickly assess and become knowledgeable about subject matter/become the authority. </li></ul> <ul> <li> You are a reciprocal teammate who can work independently across local and distributed teams. </li></ul> <ul> <li> You share your knowledge and enjoy mentoring other members of the team. </li></ul> <ul> <li> You demonstrate ownership and accountability through proactive task management. </li></ul> <ul> <li> You have excellent written and oral communication skills. </li></ul> <ul> <li> You are collaborative in your approach, actively contributing to how work gets completed. </li></ul> The Value You Deliver As part of a scrum team, you will: <ul> <li> Actively participate in the development process through designing, writing and maintaining application features and automated tests including unit tests, functional tests and end-to-end regression tests. </li></ul> <ul> <li> Use your knowledge of development and testability to build better software, promoting excellent software engineering and bug prevention strategies to produce software and automation test suites that are scalable and maintainable. </li></ul> <ul> <li> Oversee quality inspections of test and development and the corresponding audit artifacts within the team. </li></ul> <ul> <li> Write automated / manual test cases to encompass the acceptance criteria in a user story. </li></ul> <ul> <li> Log defects detected by the test cases and co-ordinate prioritization. </li></ul> <ul> <li> Facilitate reviews of test cases with your scrum team to ensure that all paths are covered by the tests. </li></ul> <ul> <li> Collaborate with team members on improving test coverage, release velocity and production health. </li></ul> <ul> <li> Reproduce, debug, and isolate problems and verify fixes. </li></ul> <ul> <li> Share your expertise in Software Quality Engineering across the software team and assist your fellow team members to upskill in testing and automation. </li></ul> The Team Fidelity Digital Assets, a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum. Fidelity Digital Assets embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.? Within Fidelity Digital Assets, the DevOps &amp; Automation Engineering Team is responsible for QA Automation, API Support, CI/CD automation and release engineering. Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

SWET-Software Engineer in Test

Associate Software Engineer Software Engineer for Investment Compliance Team to build out different Database Solutions for business partners. We are looking for an associate with expertise and experience in designing and developing database solutions. The role involves continuous collaboration with partners, iterative understanding of requirements, following Fidelity standard processes / methodologies, thorough understanding of the technology roadmap, advancement to design / development process and providing support. The role also includes partner expectation management, technical expertise around design and analysis and development process management The Value You Deliver <ul> <li>Familiar with platform on AWS (EC2, Lambda, EMR, S3)</li> <li>Building quality solutions that align with the technology blueprint and standard methodologies to solve business problems by driving build, development, and ongoing support.</li> <li>Collaborate with our distributed team and provide technical direction in building solutions.</li> <li>Actively participating in sessions passionate about exchanging information, code, and data design reviews, etc.</li> </ul> The Expertise You Bring In <ul> <li>1-3 years of proven ability as Oracle SQL and PL/SQL developer.</li> <li>Experience in Informatica development.</li> <li>Have solid QA skills, develop acceptance tests as part of the process</li> <li>Working knowledge of Amazon Web Services-AWS</li> <li>Enjoy working on different technologies to solve business problems</li> <li>Adapt to changing requirements and priorities</li> <li>In-depth Oracle 12c database and PL/SQL knowledge</li> <li>Enjoy learning new technologies, data analysis, identifying data patterns and trends</li> <li>Can independently figure out technical challenges, identify options and come up with innovative solutions</li> <li>Perform Analysis, Design, Estimation and Development of the database components</li> <li>Good communication skills to manage various collaborators in US as well as in India</li> </ul> The Skills that are Good to Have for this role <ul> <li>Unix and Shell Scripting Basics</li> <li>Experience in Agile methodologies or iterative development processes</li> <li>Interested to take ownership</li> </ul> The Team <ul> <li>Asset Management Technology (AMT) provides worldwide technology and support to all the Investment Management, Research, Trading, and Investment Operations functions. We are an integral partner for Asset Management to deliver innovative, scalable, industry-leading investment tools that enable Asset Management to achieve driven advantage globally.</li> <li>Our team builds products and capabilities that continue to distinguish our brand as the best customer experience in the financial services industry.</li> </ul> Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request accommodation.

Associate Software Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a System Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX or Merrimack, NH. The Role Our Application Systems Engineering Support Group within Enterprise Infrastructure combines Operations Perfection with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standard processes in Resiliency Engineering, Automation and Observability. Team The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either systems engineering or software engineering with a desire to learn and understand the other or previous experience as a systems engineer or SRE. We are looking for a Systems Thinking Leader who has helped teams scale through production insights, operational automation, developer mentorship, real-time metrics, and automation. The Expertise You Have <ul> <li>Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, Master’s degree a plus </li><li>Proven experience with monitoring and management tools (Splunk, Datadog, Catchpoint, Grafana, AWX/Ansible, etc.) and building automation </li><li>Experience using CI/CD Tools (Jenkins, uDeploy) and the backend code implemented by it </li><li>Experience with building and operating highly resilient platforms in Azure/AWS Cloud environments </li><li>Experience in Cloud development (Azure or AWS) using Python, shell scripting, PowerShell etc. and cloud migration skills a plus </li><li>Hands-on experience with container orchestration, preferably with Kubernetes </li><li>Hands-on experience with Linux and windows operating systems. </li><li>Hands-on experience with container orchestration is a plus. </li><li>Hands-on experience with ITSM tools such as ServiceNow and ITSM process such as Incident, Change and Problem Management. </li></ul> The Skills You Bring <ul> <li>Experience managing systems using infrastructure as code tools (AWX/Ansible, Terraform, Rundeck …) </li><li>Proven understanding of Cloud Computing and DevOps concepts including CI/CD pipelines </li><li>Ability to automate in a programming language like Python, Shell Script or PowerShell </li><li>Experience with Hands-on Kubernetes skills and knowledge a plus. </li><li>Hands on experience with one or more observability tools (Datadog, Grafana, Prometheus etc…) </li><li>Proven experience in maintaining scalability and resiliency of complex environment. </li><li>Proficient communication skills with an ability to reach both technical and non-technical audiences </li><li>Quick learner with ability to pick up new tools </li><li>Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Systems Engineer

<h3>Job Description:</h3>The RoleAs a Director of Technology for Fund Administration serving Venture Capital firms, you will lead a team of engineers in integrating and enhancing our existing fund accounting systems to create a new service offering. This role focuses on connecting with third-party accounting tools, custodian systems, and client-specific technologies to create seamless operational workflows.You'll work closely with our Fund Administration product and operations team to understand the specific requirements of fund management, including limited partner reporting, capital calls, distributions, and regulatory compliance. Your primary responsibility will be architecting and implementing integration solutions that connect our core systems with existing accounting software used by VC firms, ensuring data flows seamlessly between platforms while maintaining accuracy and regulatory compliance.The role requires both hands-on technical work and team leadership. You'll guide a small team of engineers in developing APIs, data connectors, and workflow automation tools that integrate with existing internal and external systems. You'll also collaborate with business stakeholders to prioritize integration features and ensure our solutions meet the operational needs of our client base. The Skills and Expertise and Skills You BringRequired:<ul><li>Bachelor’s degree in computer science, Engineering, or related technical field</li><li>12+ years of software development experience with 3+ years in technical leadership roles</li><li>Strong experience with system integration patterns, API development, and data pipeline architecture</li><li>Proven expertise with modern programming languages (Java, Python, C#, or similar)</li><li>Experience with cloud platforms (AWS, Azure, or GCP)</li><li>Knowledge of database design, ETL processes, and data transformation techniques</li><li>Experience leading and managing software development teams</li><li>Strong understanding of Agile development methodologies and DevOps practices</li><li>Excellent communication skills and ability to translate business requirements into technical solutions</li></ul>Preferred:<ul><li>Direct experience with fund administration, investment management, or alternative investments</li><li>Knowledge of venture capital operations, fund structures, and LP/GP workflows</li><li>Understanding of financial regulations (SEC, ERISA) and compliance requirements in fund administration</li><li>Experience with real-time data processing and reconciliation systems</li><li>Background in financial data integration, including custodian feeds and transfer agent systems</li><li>Experience with containerization (Docker, Kubernetes) and cloud-native development</li><li>Knowledge of data analytics platforms and business intelligence tools</li><li>Previous experience at investment management firms, fund administrators, or financial technology companies</li></ul>The TeamWe are Fidelity Labs, Fidelity Investments’ in-house fintech incubator with a mission to build new businesses to drive growth for Fidelity. We seek to shape the future of our industry by building new products and services to improve the lives of the diverse set of customers, businesses and financial institutions we serve.Fidelity Labs is a dynamic workplace that combines the best parts of startup life—building from scratch, adapting quickly, and moon-shot ambition—with the scale and stability of an industry leader. We provide a safe space for startup teams to explore new business ideas, quickly test them with customers, and scale the most promising concepts within an existing business unit, or as a new venture.This opportunity is brought to you by Fidelity Labs. Learn more at <a href="https://labs.fidelity.com/" target="_blank">labs.fidelity.com</a>.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director of Technology - VC Fund Admin

<h3>Job Description:</h3>Senior Software Quality EngineerFidelity Investments Workplace Solutions (WS) organization is looking for a Senior Software Quality Engineer specializing in quality engineering to join our reporting team within Stock Plan Services (SPS) Technology tasked with taking our market leading equity compensation platform to a global market.The TeamYou will be working with a team of technologists focused on delivering Automation, Continuous Integration and Test Data ecosystems. This role demands significant collaboration with members of various business and IT groups throughout the lifecycle of a typical project. As a technical associate, you will be working directly to shape our technology vision and will have a real impact on our Workplace Solutions organizations success.Stock Plan Services administers equity compensation programs on behalf of public and private companies offering various compensations programs such as: Employee Stock Purchase Plans, Restricted Stock Awards/Units, Stock Option Plans, Stock Appreciation Rights and Performance based Awards. Currently SPS services over 1.6M participants employed by over 300 clients and spread out in 150 countries. The business is looking to further expand in the international equity compensation market, focused initially on western European countries and companies based there. As part of this business initiative, we are extending our capabilities to enable a truly global platform.The Expertise You Have <ul><li>6+ years of relevant technical experience and experience in test automation</li><li>Bachelor’s Degree or equivalent in a technology related field (Computer Science, Engineering, etc.) required.</li><li>Strong working knowledge of Relational Databases like Oracle or Postgres.</li><li>Experience with PL/SQL, ETL and complex queries, views, packages etc.</li><li>Expertise in Java, Karate and/or Cucumber.</li><li>Experience in TypeScript/JavaScript and Playwright.</li><li>Expert knowledge in test automation frameworks and demonstrate proficiency, quality and passion in your coding ability</li><li>Experience working on testing framework for UI projects i.e. Playwright</li><li>Experience with UI and Microservices Architecture, Restful API’s, Enterprise messaging like ActiveMQ, Kafka</li><li>Experience with DevOps, Continuous Integration and Delivery tools.</li><li>Experience with GitHub Copilot to support quality engineering practices is nice to have.</li></ul>The Skills You Bring <ul><li>Your experience in executing projects in an Agile environment.</li><li>Your ability to collaborate with other technical and business experts in the team</li><li>Curiosity to stay current with new and emerging technologies and concepts, finding ways to apply those to business problems.</li><li>Your passion to follow modern test driven and automation driven software development methodologies.</li><li>Design, develop, maintain, and execute automated tests while adopting industry best practices and tools.</li></ul>The Value you Deliver<ul><li>Keeping the focus of the work in terms of Customer obsession.</li><li>Embrace continuous improvement regarding application quality and stability.</li><li>Strong sense of ownership for the quality of solution delivery.</li><li>Being candid and honest in all discussions to ensure the best outcomes.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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