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Come care with us at American Career College As a General Education Faculty member for a certified Great Place to Work, you will guide healthcare students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At American Career College you will have the opportunity to share your success story with the next generation of healthcare professionals as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources.</li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>A minimum of two (2) years of teaching experience in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Training in educational methods, testing and evaluation.</li><li>Strength in instructional methodology, delivery, and techniques.</li></ul>EDUCATION:<ul><li>A minimum of a baccalaureate degree from a program accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA).</li><li>Instructors must have at least 12 semester credit hours (or equivalent) in the subject area they teach</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

Microbiology Instructor, Adjunct

At American Career College, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.You will make an impact by:&nbsp;<ul><li>Delivering clinical instruction according to an approved course syllabus using accepted and effective teaching methods; develops daily lesson plans; advises and tutors students; maintains current and accurate attendance and grade records; remains current in applicable program teaching field; participates in faculty meetings, instructional seminars, and in-service training sessions.</li><li>Serving as an educator, role model, mentor, and facilitator.</li><li>Focusing extensively on facilitating student learning associated with prescribed course and program learning outcomes.</li><li>Actively and substantively participating in assessment of student learning activities to maximize the potential for students to learn what is necessary to meet prescribed outcomes.</li></ul>Your Experience Includes:<ul><li>3 years of occupational experience in the subject field or in a closely related field.</li><li>Direct patient care experience within the previous five (5) years in the nursing area to which he or she is assigned, which can be met by:</li></ul>(A) One (1) year’s continuous, full-time or its equivalent experience providing direct patient care as a registered nurse in the designated nursing area; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OR (B) One (1) academic year of registered nurse level clinical teaching experience in the designated nursing area or its equivalent that demonstrates clinical competency.<ul><li>Completion of at least one (1) years’ experience teaching courses related to registered nursing or completion of a post-baccalaureate course which includes practice in teaching registered nursing.</li><li>Must demonstrate training in educational methods, testing and evaluation and evidence strength in instructional methodology, delivery and techniques as indicated by evaluation by supervisory personnel within 30 days of beginning instruction.</li><li>Working with online learning management systems to further engage the student learning process desirable.</li><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li></ul>Education:<ul><li>Baccalaureate degree from an accredited college which shall include courses in nursing, or in natural, behavioral, or social sciences relevant to nursing practice (BRN regulation).</li><li>Completion of at least one (1) years’ experience teaching courses related to RN or completion of a post-baccalaureate course which includes practice in teaching registered nursing (BRN regulation).</li></ul>Licenses/Certifications:<ul><li>Current unencumbered Registered Nurse License in California required.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Clinical Instructor (Med-Surge) - Full Time

Summary:<ul><li>Reporting directly to, and working closely with the Program Director, PA is responsible for maintaining clinical sites, student placements and contractual agreements and assisting the Manager, Clinical Relations with securing new clinical affiliations for the Physician Assistant program.</li><li>Provides support for clinical teaching faculty; serves as a facilitator for faculty assigned; and enables an environment which fosters creativity, responsiveness, and self-responsibility.</li><li>Supports faculty and students assigned to clinical sites, makes phone or on site visits, mediates conflicts, records attendance, and supports clinical affiliations to ensure that the affiliations are sufficient in number to meet PA program requirements.</li><li>Remains current in applicable program field, participates in faculty meetings, instructional seminars, and in-service training sessions.</li><li>Participates in campus activities such as faculty meetings, student functions, graduation exercises, open houses, new student orientations, and advisory board meetings.</li></ul>Essential Functions and Responsibilities:<ul><li>Is responsible for developing and maintaining student clinical placements with identified facilities. Requests clinical placements, online and manually, and confirms.</li><li>Advises the Program Director, PA of the status of recruitment efforts to obtain new clinical affiliations, efforts to maintain relationships with current affiliations.</li><li>Plans and coordinates clinical preceptors and students assigned to clinical facilities.</li><li>Collects evaluation feedbacks from students, staff and Clinical sites. Ensures preceptors provide periodic feedback of clinical performance immediately after observation event and/or of overall student performance at midterm and end of trimester.</li><li>Orients students to clinical packets, health and safety requirements.</li><li>Supports Program Director, PA with strategic planning for clinical relationships and placements.</li><li>Works with Registrar for student's clinical rotation course registration.</li><li>Confirms with clinical affiliate staff the expectations for the student placement and established PA Program objectives.</li><li>Provides preceptor feedback from clinical rotations to PA program faculty.</li><li>Coordinates and assists with orientation to new faculty regarding clinical facilities.</li><li>Strives to develop strategic, enduring relationships with facilities that lead to outstanding placement opportunities to West Coast University graduates.</li><li>Provides clinical preceptors with orientation related to the program.</li><li>Assists with the on-site evaluation of preceptors and submits completed evaluation to Program Director, PA on time and with required level of quality.</li><li>Coordinates a plan for PA Program Faculty best observe, instruct, and evaluate student's learning and clinical practical skills and faculty performance which includes a direct observation clinical assessment of skills in applicable setting for related area of instruction.</li><li>Ascertains projections placements for upcoming terms. Proactively leads development of sites to meet current and future placement needs.</li><li>Identifies cored and effective rotation specialties.</li><li>Identifies clinical sites and creates schedules which support the student clinical requirements.</li><li>Creates reports for facilities.</li><li>Strengthens relationships with facilities.</li><li>Changes clinical placements (i.e. failing classes, last minute decisions, etc.) during the term.</li><li>Establishes and maintains communication lines between the clinical facilities, and staff as well as ACC where both institutions utilize sites.</li><li>Supports students completing clinical rotations, including phone or onsite visits.</li><li>Resolves conflicts / problems in the clinical setting with preceptors.</li><li>Collects and maintains appropriate documentation related to clinical education, such as health forms, CPR certification, student evaluations and site evaluations.</li><li>Completes agency preapproval required forms regulatory needs.</li><li>Works toward a consistent approach towards the management and development of clinical relationship vis-�- vis other West Coast University campuses.</li><li>Maintains accurate clinical site information database, including contact information and specific contractual agreement termination and expiration dates, and initiates renewal process timely.</li><li>Works with clinical affiliate staff to clarify policies and procedures specific to facility. Apprises clinical affiliate staff of student objectives in each clinical area.</li><li>Attends Advisory meetings to network and derive solutions to mutual concerns.</li><li>Participates in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in management development.</li><li>Assists with Identifying and developing new professional and Physician Assistant relationships for additional/new clinical sites.</li><li>Develops and maintains professional working relationships with hospital, medical office, and clinical site directors under current contract to the schools.</li><li>Evaluates insurance and liability issues related to clinical sites, and provides appropriate documentation.</li><li>Participates in providing schedule for Sim/Skills Lab.</li><li>Finds back up coverage for preceptor absences/vacation.</li><li>Apprises clinical affiliate staff of student objectives in each clinical area.</li><li>General Scope of Responsibilities: Participates in professional development and organizations in order to maintain an understanding of current ideas, research and practices, attends meetings, workshops and seminars to enrich personal growth, knowledge and skill in management development.</li><li>Maintains professional appearance for position and serves as a role model, leader and mentor to the campus community.</li><li>Adheres to University policies.</li><li>Maintains regular and timely attendance, reports to work as scheduled and assures time worked and/or time off is recorded properly.</li><li>Conducts job responsibilities in accordance with the standards set out in the University's Code of Ethical Conduct, Compliance Agreement, Sexual Harassment Policy or any of its policies and procedures, applicable federal and states laws, and applicable professional standards.</li><li>Maintains established department policies, procedures and attends in-services and other required meetings. Maintains confidentiality of all student, associate, and/or university information as required.</li><li>Exercises care, proper use and maintenance of department equipment and supplies and identifies unsafe conditions and makes appropriate adjustments.</li><li>Maintains order, cleanliness and safety at work.</li><li>Performs other job duties as assigned.</li></ul>Required Education, Certifications &amp; Licensures:<ul><li>Master's or higher degree from an accredited college or university which includes course work in Physician Assistant, education or administration required.</li><li>Current CPR Card required.</li></ul>Required Experience &amp; Skills:<ul><li>Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Knowledge and evidence of strong management skills as applicable to specialized program area.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Physician Assistant accrediting agencies, WASC, and other accreditation standards is preferred.</li><li>Experience with MS Office.</li><li>Knowledge of applicable databases and computer application systems to supply the most accurate information, reports and projections.</li><li>Ability to demonstrate clear criminal background history.</li><li>Ability to maintain academic standards.</li><li>Ability to effectively operate related equipment and machines for instructional purposes.</li><li>Ability to operate various office equipment and machines such as computer terminals, calculators and copiers.</li><li>Ability to manage and work effectively in a highly ethnic and culturally diverse student and associate community.</li><li>Ability to use effective communication skills, both oral and written, including presentations and effective listening skills.</li><li>Ability to speak before public groups, committees and meetings.</li><li>Ability to effectively use interpersonal skills, follow through with duties, provide attention to detail, and demonstrate the ability to motivate others.</li><li>Ability to use creative facilitation and conflict resolution skills to resolve difficult and sensitive issues.</li><li>Ability to demonstrate excellent analytical and organizational skills.</li><li>Ability to self-direct, self-pace, multi-task and function well under pressure of deadlines and conflicting priorities.</li><li>Ability to work with individuals at all levels of the organization.</li><li>Ability to exercise good judgment.</li><li>Ability to interpret rules, regulations, policies and procedures and assure compliance.</li><li>Ability to demonstrate excellent customer service skills and maintain cooperative and effective working relationships with others.</li><li>Willingness to work a flexible schedule.</li><li>Ability to travel/drive locally on a weekly, daily and/or on an as-needed basis.</li></ul>Preferred Experience:<ul><li>Knowledgeable of the medical community and established relationships with its professional members preferred.</li><li>One to two years prior experience working with or in clinical sites, placing students, and coordinating related documents preferred.</li><li>The ability to demonstrate bilingual skills is a plus but not mandatory.</li></ul>#LI-CM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Manager, Clinical Education PA

Come care with us at West Coast University! As a General Education Faculty member for a certified Great Place to Work, you will guide healthcare students to do more than change their own lives – you will help change the lives of every patient they treat throughout their careers in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of healthcare professionals as a key member of our student-centered, innovative community!You will make an impact by:<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources.</li></ul>Your Experience Includes:<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>A minimum of one (1) year of teaching experience in the subject areas taught or demonstrate prior training in instructional methodology and teaching skills from a formal teacher educational program or any comparable training program or formal in-house training program.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Training in educational methods, testing and evaluation.</li><li>Strength in instructional methodology, delivery, and techniques.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in in specialty field required.</li><li>If applicable, certification(s) in area(s) of specialization required.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Instructor, Gen Ed Non-Sci - Math

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>#HEJDo you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct Medical Surgical Simulation Instructor

Salary Range:&nbsp;&nbsp;$77,265.00&nbsp;(Min.) -&nbsp;$100,445.00&nbsp;(Mid.) -&nbsp;$123,625.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Customer Solution Center Training Specialist II is responsible for conducting functional training Customer Solution Center (CSC) staff in Customer Service, Health Insurance Portability and Accountability Act (HIPAA) Compliance, Plan Partner agreements, Departmental Policies and Procedures (including product operations), Supervisory/Managerial on boarding, and any additional work processes as needed. In addition, is responsible for developing, up keeping, and facilitating training (new and remedial) on Specialty Lines of Business (e.g., Cal MediConnect, L.A. Care Covered) and technology/system enhancements and updates (QNXT, CRM tools, Share Point, etc.).This position is also responsible for coordinating and assisting with facilitating monthly remedial training to CSC staff on identified areas of improvement, such as Appeals and Grievance processes, Claims, etc. Through various delivery methods that meet business needs (web, LMS, PowerPoint, etc.) and coordinating with other units or departments in the development and implementation of technical procedures in triage of phone calls. This position is responsible for training Customer Service Vendors on new Customer Solution Center processes and updated Desk Level Procedures.&nbsp; The position intermittently supports other departments within the organization. This position oversees new staff during the first 8 weeks, which includes close support to help assure that they meet the performance goals and department standards and will design and implement a scorecard audit procedure to assess the Customer Service performance of Call Center Reps and other employees within the Customer Solution Center. Coordinate timely implementation of mini-surveys and conduct performance studies within the verticals of CSC which includes working with the Quality Review team to identify points of training needs, and reports results and findings of surveys and performance studies to the training Supervisor, to analyze and identify areas of training needs and improvement.The position will also work with Human Resources to ensure specialized training programs are tailored for the Customer Solution Center Department (Call Center Unit, Membership Information Unit and Member Relations Unit).<h4>Duties</h4>Formulates teaching outlines and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops. Develops and selects teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference workshops. Designs and updates training programs in the Customer Solution Center.Creates and conducts timely implementation of mini-surveys and performance studies within the Call Center.&nbsp; Reports results, survey findings and performance studies to the Training Supervisor and provides recommendations in training needs and improvements. <h4>Conducts training for Customer Solution Center staff in customer service, product operations, and other work processes. Conducts training sessions covering specified areas such as on-the-job training, use of computers and software, interpersonal skills, quality &amp; process issues, and product knowledge. Ensures Customer Solution Center staff are trained in areas of Customer Service, HIPAA Compliance, Plan Partner Agreements, Departmental Policies and Procedures, and work processes.</h4><h4>Responsible for training Customer Service Vendors on new Customer Solution Center processes and updated Technical Procedures. Responsible for tiered learning modules for advancement training within Customer Solution Center. Oversight of all new staff during the first 8 weeks and ensure that they meet the performance goals and department standards. </h4><h4>Tests trainees to measure progress and to evaluate effectiveness of training. Reports on progress of employees under guidance during training periods. Maintains trainee records. Maintains all supplemental training materials to ensure accuracy and the most current information.</h4><h4>Duties Continued</h4><h4>Works with Human Resources to ensure specialized training programs are tailored for the Customer Solution Center Department. This includes providing supervisory/managerial training to new Management staff (Those in a lead role and above). Confers with management, supervisors and employees to gain knowledge of work situations requiring training and to better understand changes in policies, procedures, regulations, business initiatives and technologies.&nbsp; Intermittently supports other departments within the organization.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4> Required:At least 3 years of previous experience as a trainer in a call center or customer service with a broad knowledge of training program design and delivery methods.<h4>Skills</h4> Required: Strong, decision-making and interpersonal skills.Excellent verbal land written communication skills. &nbsp;Ability to write routine reports and correspondence.Excellent Microsoft Office skills (Excel, PowerPoint, Word).Strong analytical and organizational skills.&nbsp;Ability to interpret technical data, processes, operating and maintenance instructions and procedure manuals.Attention to detail.Must be a strong team player willing to work toward achieving team goals.Must be flexible to meet the changing training needs.Preferred:Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Call Center, Claims, Customer Service, Insurance

L.A. Care Health Plan

Customer Solution Center Training Specialist II

Come care with us at West Coast University! As an Occupational Therapist Faculty member for a certified Great Place to Work, you will&nbsp;guide students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare.&nbsp; At West Coast University you will have the opportunity to share your success story with the next generation of Occupational Therapists as a key member of our student-centered, innovative community!You will make an impact by:&nbsp; <ul><li>Provides professional leadership and support, and serves as an educator, role model, mentor and facilitator.&nbsp;</li><li>Create an educational environment which fosters innovation, responsiveness, and accountability.</li><li>Regularly contributes to improvement or upgrading of class materials and syllabi utilizing identified University processes.</li><li>Utilizes a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Demonstrates enthusiasm for teaching and the teaching/learning process and for individual students.</li><li>Assists with assessment, critique and evaluation of overall curriculum and may lead the process of revisions to program and syllabi (if necessary) while ensuring quality.</li></ul>Your Experience Includes:<ul><li>0-4 years of teaching in a University (or College) setting or previous rank of assistant professor awarded by a regionally accredited institution.</li><li>Teaching experience in occupational therapy courses and initiated research interest focused on evidence-based clinical research is strongly preferred.&nbsp;</li><li>Working with online learning management systems to further engage the student learning process desirable.&nbsp;</li><li>Documented experience or certification(s) in area(s) of specialization (neuro-rehabilitation, or mental health, or orthopedic/hand rehabilitation, or pediatrics) required.</li></ul>Education:<ul><li>Must provide a documented background in educational methodology consistent with teaching assignments including but not limited to education theory and practice, or current concepts relative to specific subjects he or she will be teaching, or current clinical practice experience, or distance education techniques and delivery.&nbsp;</li><li>Terminal academic doctorate required (PhD, EdD, DSc) in Occupational Therapy or related field.</li></ul>LICENSES/CERTIFICATIONS:<ul><li>Certified by NBCOT (The National Board for Certification in Occupational Therapy) as an OTR (Registered Occupational Therapist) required.</li><li>Licensed as an Occupational Therapist in the State of California required.</li><li>Membership with the Occupational Therapy Association of California (OTAC) required.</li><li>Membership with the American Occupational Therapy Association required.</li><li>Current certification in basic life support procedures including healthcare provide CPR with an Automated External Defibrillator.</li><li>Health certifications for an OSHA Category I classified position (potential for exposure to infectious diseases at work).&nbsp;</li><li>Immunizations – based on the CDC Recommended Immunizations for Health-Care Personnel (HCP</li><li>Tuberculosis Clearance – the CDC Guidelines for Preventing the Transmission of Mycobacterium tuberculosis in Health-Care Settings are intended to protect the HCP and patients.</li></ul>#LI-AM1Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Adjunct Assistant Professor, Occupational Therapy

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students.</li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities.</li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation.</li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing</li><li>Professional nurse licensure required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

Full-Time Medical Surgical Theory Instructor

Come care with us at West Coast University! As a Nursing Faculty member for a certified Great Place to Work, you will guide nursing students to do more than change their own lives – you will help change the lives of every patient they treat throughout their career in healthcare. &nbsp;At West Coast University you will have the opportunity to share your success story with the next generation of nurses as a key member of our student-centered, innovative community!You will make an impact by: &nbsp;<ul><li>Serving as a mentor, role model and facilitator who provides guidance and academic support for students. </li><li>Demonstrating enthusiasm for teaching, the teaching/learning process and for individual students.</li><li>Applying your skills and experience to your assigned teaching schedule.</li><li>Participating in and contributing to assessment activities of courses/curriculum and programs via a continuous improvement plan set forth by the University.</li><li>Regularly contributing to improvement of class materials and syllabi within prescribed shared governance culture.</li><li>Utilizing a variety of teaching methodologies to instruct students, always with intent to facilitate observable evidence of student fulfillment of prescribed learning outcomes.</li><li>Maintaining scholarly activities.</li><li>Participating in professional growth and service in accordance with university policies.</li><li>Advancing our commitment and focus on the students we serve, and their success as healthcare professionals.</li><li>Fully leveraging our innovative technologies and resources, such as our Simulation and Innovation Labs.</li><li>*If working with students in a Clinical setting you will:<ul><li>Assume complete responsibility for students in clinical facilities. </li><li>Clarify clinical expectations with students.</li><li>Clarify student placement and expectations with clinical facility staff.</li><li>Utilize care planning time to direct students to available resources needed for clinical preparation. </li><li>Assess student knowledge and skill level to ensure safety and optimal care to patients.</li><li>Utilize pre- and post- conference to allow students an opportunity to share learned experiences, ensuring clarity of the correlation between &nbsp;weekly theory content with clinical objectives and experiences.</li><li>Provide feedback of clinical performance immediately after observation of event and of overall performance at midterm and end of semester.</li></ul></li></ul>Your Experience Includes: &nbsp;<ul><li>Working knowledge of Microsoft Office Suite Products, especially Outlook, Word, PowerPoint and other MS office products as needed.</li><li>Working with online learning management systems to further engage the student learning process.</li><li>Compliance with state, federal and local laws/regulations relating to programs, governmental compliance, and other regulatory standards such as state Board of Nursing.</li><li>Clinical RN - Must have a minimum of two (2) year’s prior experience as a registered nurse providing direct patient care and have a minimum of one year experience in the field in which they teach.</li></ul>Education: Education and experience must align with state regulations and comply with the rules and regulations of state authorization agencies.<ul><li>Master’s degree in nursing required</li><li>Professional nurse licensure required.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

64 Education / Training Jobs in California