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Job Description This Lead End User Support Specialist position provides end-user technology support for the Fidelity Investments (City, State) location. Fidelity has over 70,000 associates across multiple US locations. This job role is 100% onsite and the support ratio is 1000 associates to 1 Lead End User Support Specialist role. This role requires strong leadership skills, technical expertise, and supervision of the IT team. Leading medium to large local and cross regional IT projects. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications. Responsibilities: <ul> <li>Supervise the IT team, including managing daily workload and lead projects including build out of new facilities, new technology rollouts, infrastructure upgrades and ensure they are completed efficiently and communicate updates </li><li>Active management of local ticket volumes, evaluate workloads and work with manager to prioritize resource allocation within the region to cover volumes and insure timely and accurate execution of service requests and incident meeting Service Level Targets. </li><li>Participate in hiring interview process, provide training and feedback to all techs on team in collaboration with the manager </li><li>Provide coverage in the absence of Team Leader </li><li>Mentor junior-level technician by providing guidance and support, as well as empowering them to develop their skills and foster a culture of continuous learning </li><li>Develop, maintain, and enhance Excel and Power BI reports and dashboards for various support activities Provide Cross Regional leadership for national initiatives. </li><li>Strong analytic skills, with a proven track record of delivering complex technology projects </li><li>Mandatory leadership or co-leadership as a subject matter expert – Accountable for product updates, timely information sharing, working with problem management to provide data aggregation for root cause analysis. </li></ul> <li>Contribution to Lead Tech forums and distribution of site appropriate material. </li><li>Build internal relationships and collaborate closely with Problem Management and Engineering teams to triage potential bugs, build test cases, identify workarounds and keep stakeholders updated </li><li>Proven knowledge of Data and Voice Network Infrastructure environment, change management and upgrades. </li><li>Instrumental to process improvement and knowledge sharing through our Knowledge Management - creation/review/update. Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools). </li><li>Consistent, clear, and proactive communication with local management and team. (excellent written or verbal) </li><li>Provide Vendor Management, including onboarding, management and arranging escorts when needed </li><li>Work closely with all levels of IT and other business partners to quickly resolve issues and provide solutions </li><li> Establish and maintain relationships with multiple lines of businesses </li><li>Participate in a scheduled OnCall rotation. OnCall support is provided 365 days a year. The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window </li><li>Support work outside of regular hours in order to accommodate business needs </li><li>Provide coverage as needed for complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience Skills and knowledge: <ul> <li>Network Infrastrutuce background </li><li>Ability to analyze and resolve complex problems </li><li>Encompass a deep understanding of networks, systems, and application support </li><li>Ability to act as a liaison with department team leaders to effectively communicate and translate complex technical concepts </li><li>Strive to develop new solutions to optimize workflows and streamline processes </li><li>Ability to build strategies that align IT initiatives with business objectives </li><li>Collaborate with key stakeholders and the ability to adopt emerging technologies to attain a competitive edge </li><li>Excellent written and verbal communication skills with business and technical team members </li><li>Expert knowledge in the use of device building/service tools– Microsoft Autopilot, Active Directory, Intune, VSphere </li><li>Expert knowledge of campus infrastructure, networks topology, TCP/IP, VLANs, and LAN/WLAN interfaces </li><li>Expert knowledge supporting hardware and software on Windows OS &amp; MAC IOS devices </li><li>Enhanced self-autonomy to work independently to organize, prioritize, multitask and execute on assigned tasks </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude, and influences other team members </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude </li><li>Ability to coordinate with outside vendors </li></ul> Education and Experience: <ul> <li>Associate degree or equivalent knowledge and 10+ years' experience of computer hardware and operating systems </li><li>Industry acknowledged certificates such as CompTIA A+ , Network +, Google IT Support, or Cisco CCNA is a plus </li><li>PMP certification or equivalent experience </li></ul> </li>

Fidelity TalentSource

End User Technician 2

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Front-End Full Stack Engineer in Westlake, TX! <h3>The Role and the Team</h3> In the Fidelity Brokerage Technology group, we will welcome you onto an agile track that is at the forefront of engineering in Capital Markets and Brokerage Technology with a high level of focus on TDD, Continuous Integration/Delivery and engineering best practices. We want to work with an engineer who is versatile, always eager to take on new problems and share solutions as we push the technology forward. Working independently as well as collaboratively, it is important for this person to have a positive approach to leadership, collaboration, and a drive to deliver groundbreaking solutions on a daily basis. <h3>The Expertise and Skills You Bring</h3> <ul> <li>8+ years of hands-on software development experience in application development with demonstrated proficiency, high quality, and a passion for writing code</li> <li>Expert knowledge of technical analysis and design principles for building scalable applications</li> <li>Development experience with TypeScript, Node.js, HTML/CSS, Java, SQL.</li> <li>Proficient in designing Rest API's with Java and data modeling</li> <li>Development experience with web application frameworks (Angular 2+, React, Vue.js), Spring Boot, Production experience with Kubernetes and Serverless on AWS</li> <li>Experience with unit testing and test automation libraries/strategies.</li> <li>Leadership to guide, encourage, and motivate your fellow engineers.</li> <li>Experience working in an Agile Scrum development environment.</li> <li>Previous exposure to trading systems or brokerage technology is strongly preferred</li> <li>Having excellent analytical, communication, and organizational skills and the ability to run with multiple tasks at a given time</li> </ul> <h3>The Value You Deliver</h3> <ul> <li>Collaborating with colleagues on technical implementation and process improvement.</li> <li>Able to clearly present sophisticated technical solutions, ideas, and plans to senior management, business partners, and less technical team members as needed</li> <li>Building positive relationships within and across teams.</li> <li>Deliver high quality, timely, cost effective and maintainable software solutions in an agile environment to meet functional and non-functional business requirements</li> <li>Actively contribute to the design and implementation of engineering practices such as code and design reviews, cloud strategy, and build and deployment pipelines</li> <li>Mentor and be mentored by your team members and partners</li> </ul> <h3>Dynamic Working </h3> At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change. <h3>Company Overview </h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments </h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Senior Front-End Full Stack Engineer

<h3>Software Engineer in Test</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test for our Workplace Investing business unit in Westlake, TX! <h3>The Role</h3> Fidelity Investments has a phenomenal opportunity for a Software Engineer in Test with software development skills. This individual will be responsible for ensuring high quality through all phases of application delivery and contribute to the team's test automation landscape. This role will be part of a dynamic Scrum team within Fidelityâ€™s Contact Center &amp; Data Excellence division. This is a hybrid role based in Westlake, TX. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelorâ€™s degree in a technical subject area, or equivalent experience</li> <li>Minimum of 3 years in Software Quality Engineering roles</li> <li>Proven experience working in Scrum / Agile methodologies</li> <li>Proven technical skills (e.g. Java, JavaScript, Jenkins, and SQL)</li> <li>Experience in testing distributed applications and their interactions across microservice architecture</li> <li>Practical experience with test automation frameworks (e.g. Selenium, Karate, and Playwright)</li> <li>Passionate about delivering on behalf of the business for the benefit of our end customers</li> <li>Ability to work in a fast paced, globally dispersed, Agile environment</li> <li>Deep technical acumen and an engineering mentality</li> <li>Ability to adapt to new environments and learn in-house developed tools</li> </ul> <h3>The Team</h3> The ideal candidate is a Quality focused professional with experience in quality engineering aspects of application delivery in an agile environment across global locations. Working within the Workplace Investing (WI) - Quality Engineering organization, you will support Contact Center desktop applications focused on UI and API capabilities within WI Technology! <h3>COVID Work Policy</h3> Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. Youâ€™ll be spending some of your time onsite depending on the nature and needs of your role. <h3>Dynamic Working â€“ Post Pandemic</h3> Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so youâ€™ll want to enjoy the benefits of coming together in person â€“ face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.

SWET-Software Engineer in Test

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments! We are currently sourcing for a BPM Developer to work in Fidelity’s Workplace Investing in Westlake, TX. The Senior BPM Developer is a hands-on technical role that involves designing and developing sophisticated Business Process Models that automate, digitize, and modernize end to end business processes.in Fidelity’s operational environments. You will be a part of a group of highly skilled engineers that build these solutions using our Workflow platform - Olympus. The WI Operations Modernization Chapter consists of a team of technologists and BPM experts, dedicated to modernizing and transforming the systems that run Fidelity Workplace Investing’s operations. We focus on building cloud-based applications to modernize legacy software while transforming our workflow system to a modern BPM platform and migrating the existing workflows to the new platform. The Expertise You Have <ul> <li>4-6 years of proven programming background in Java or Groovy. Hands on experience in building webservices, RESTful API, Spring etc., Knowledge of AWS is desired </li><li>Solid grasp of Software Engineering and Object-Oriented Design principals </li><li>3-5 years of proven JavaScript and building user interfaces. Exposure to form.io desired </li><li>Knowledge or exposure to implementing BPM solutions using one of the top BPM products (preferably Camunda) </li><li>Experience in business process improvement or business process re-engineering projects and working closely with business and operations teams </li><li>Ability to collaborate with Business Analysts and Design leads to implement robust automation solutions </li><li>Solid understanding of Agile methodology </li><li>Bachelor's degree, with a focus in Computer Science or Information Technology or comparable experience </li><li>Experience with financial services in an operations or technology role is a plus </li></ul> The Skills You Bring <ul> <li>Knowledge of system development methodology and analytical/problem solving skills </li><li>Your collaborative working style, good interpersonal and relationship management, and analytical skills </li><li>An ability to understand business challenges and objectives and translate those into a design </li><li>Willingness to have analyze business problems and suggest technical solutions </li><li>Your excellent verbal and written communication, organization, and time-management skills </li><li>Your ability to learn and develop expertise in new tools and products </li></ul> The Value You Deliver <ul> <li>You engage with our business partners to understand workflows needs and transform those requirements into an implemented automated business process </li><li>You facilitate process design sessions, analyze business processes and document current and future state </li><li>You will design and build UIs using form.io to represent user tasks in a workflow, connectors, apis and other software modules to support your BPM model </li><li>You and your squad deliver an optimized operational environment for key functions in Fidelity’s Workplace Investing Business Unit </li></ul>

Java/Camunda Developer

The Role Are you passionate about technology, cloud data platforms, and cloud data automation? Do you want to work on innovative cloud data solutions that will set the standard for enterprise-class cloud database platforms? We are looking to hire cloud database infrastructure engineers who can help drive PostgreSQL, Distributed SQL database automation, at-scale, in public cloud environments. As a Cloud Database Infrastructure Engineer in the Postgres and Distributed Database Platform Squad, you will engineer the infrastructure for the deployment and migration of PostgreSQL and Distributed SQL Databases like CockroachDB and YugabyteDB into both AWS and Azure. This is a hands-on technical database software engineering role that requires technical skills and knowledge of cloud automation tools, methods, and standard methodologies for deployment, provisioning, encryption, security, administration, and data protection. You will work with the cloud database architects and developers on database-as-a-service automation that uses a common deployment pipeline across all the cloud service providers. You will collaborate with architects, developers, security, operations, and Business Unit cloud CoE’s and database engineering teams to ensure that applications make efficient and appropriate usage of cloud databases following the required Fidelity operational and security policies. The Expertise and Skills You Bring <ul> <li>Your experience with scripting languages such as; Python, Shell Scripting, Terraform, and Go </li><li>Your hands-on experience with pipeline automation tools such as Jenkin </li><li>Expert in working with Cloud Service Providers such as AWS and Microsoft Azure </li><li>Demonstrated proficiency with Cloud DevOps and infrastructure as code concepts, and source code tools like Github </li><li>Experience in the infrastructure engineering for Relational and Distributed SQL databases </li><li>Your experience working in Agile software development environments </li><li>Your strong dedication to high quality and standards for your code and your team’s code </li><li>Your strong desire and interest in learning new cloud technologies </li><li>Your ability to work as part of and with impactful and purposefully goaled teams </li></ul> The Team The candidate will be working on enabling the database automation in cloud that include PostgreSQL, Distributed SQL DBs like CockroachDB and YugabyteDB. Key technical roles and responsibilities include modernizing existing automation capabilities, crafting new end-to-end deployment capabilities, and migrating BU partners to these new data services automations in both AWS and Azure. Coach and provide mentorship to cloud database technical resources across the inner-source community. Create well-written customer-facing documentation Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation

Senior Cloud Database Engineer

<h4>Description</h4>The Role The Analyst role is a crucial part of the Carrier Management Team as we look to help millions of Americans make Medicare decisions. You will support our team as we look to expand our business nationwide. Key attributes that make up a successful Analyst are highly motivated, “self-starters” with a sense of ownership and are driven to succeed. You are successful working individually as well as within a team structure. The role will include analyzing data and market trends to meet business objectives, research on insurance carriers and state regulations, assisting in support to our sales team, sales team onboarding, updating guides, cheat sheets, and reference materials for the sales teams, and various other projects as they arise. The Expertise and Skills You Bring Experience <ul><li>Bachelor’s degree or equivalent experience </li><li>Experience in project management, operations, and data analysis preferred </li><li>Proven experience in requirements gathering, process documentation, and business analysis </li><li>Proven analytical, critical thinking, and problem-solving skills </li><li>Experience in the healthcare industry or Medicare is preferred, but not required </li></ul>Skills<ul><li>Superb communication skills that include an ability to actively listen, ask clarifying questions, and show an understanding of the needs of the stakeholder </li><li>Ability to handle multiple tasks simultaneously and remain focused with a positive demeanor when faced with unexpected situations, demanding business partners, and/or changing conditions </li><li>Strong computer and application skills, including Microsoft Office, SharePoint, and Zoom </li><li>Ability to make recommendations based on data analysis </li><li>Ability to find opportunities to drive business and process improvements </li><li>Ability to translate business requirements to viable business solutions </li><li>Strong decision making skills and follow-through </li><li>A passion for collaboration and building productive working relationships with internal and external business partners </li><li>Excellent professional interpersonal skills </li><li>Enthusiasm, energy, execution, and eagerness to learn </li></ul>The Team The Carrier Management Team enables our sales team to be able to offer Medicare coverage solutions to our customers. We do this by partnering with insurance carriers, overseeing the licensing and contracting process, and developing our carrier relationships. Fidelity Medicare Services provides customers with tools and advice to help them select and purchase Medicare coverage that meets their health and financial needs. We are a health insurance broker, selling plans from insurance carriers.

Business Analyst

<h4>Description</h4>The Role As a Senior Business Analyst, you will join a team of enthusiastic Health &amp; Welfare professionals committed to crafting business requirements that are crucial to our ability to serve as a directed record keeper for our plan sponsors. You will serve as requirements expert and are responsible for providing all business analysis support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad. The Expertise and Skills<ul><li>Education BS or BA Required </li><li>Experience: <ul><li>5 – 7 years of Business Analysis experience required <ul><li>At least 5 years of direct experience with Health &amp; Welfare Annual Enrollment </li><li>5 – 7 of experience in Health &amp; Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation </li></ul></li></ul></li><li>The ability to critically analyze complex business requirements/product issues. </li><li>Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired. </li><li>Proficient understanding of core product mechanics, record keeping systems and regulatory environment </li><li>Critical thinking skills and initiative; ability to think across Agile Squads and product categories. </li><li>Ability to function at an elevated level in an exciting Agile work environment. </li><li>Strong technical skills and an ability to apply them in an analytical process. </li><li>Strong organizational skills to define and meet deadlines within an Agile squad structure. </li><li>Advanced skills in MS Word, MS Excel, and MS Access </li></ul>The Value You Deliver<ul><li>Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint. </li><li>Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects </li><li>Perform complex data analysis and reporting for effective client decisions. </li><li>Proactively Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design. </li><li>Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities. </li><li>Perform root cause analysis when issues arise before and after code migrations. </li><li>Assist with training, mentoring, and coaching new associates. </li><li>Committed to Agile values, pillars, and priorities to fortify your Agile squad. </li></ul>Company Overview At Fidelity, we are enthusiastic about making our financial expertise universally accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

<h3>Job Description:</h3>The Role As a Director of Software Engineering under the Analytics, Insights and Reporting Chapter, you will be responsible for developing, maintaining and enhancing PSW reporting. You will be technically leading a team of motivated individuals proactively working on enhancing the reporting platform to make it more resilient and transform it to next gen Reporting &amp; Insights Platform As a technical leader, you blend deep Software Engineering knowledge with a passion for coaching, mentoring and help them grow and develop in their knowledge area and ensure alignment on the 'how' of the work they perform You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge. In addition, you: <ul><li>Bring passion to your work to inspire and motivate </li><li>Embody Fidelity’s Leadership Principles </li><li>Create a culture of continuous improvement </li><li>Enjoy what you do! </li></ul>The Expertise and Skills You Bring (The order of these bullets does not matter) <ul><li>BS in Computer Science or related technical field </li><li>Experienced player coach </li><li>14+ years of work experience in large-scale, Data Platforms focused on Data Engineering, Reporting with hands-on Data/Database Engineering Expertise along with Technology Product Management. </li><li>Demonstrated experience in Business Intelligence / Analytics and large-scale BI modernization and security implementations </li><li>Demonstrated experience in Data Analysis and building data models for BI implementation </li><li>Significant experience with ETL/ELT data integration tools such as Informatica, Snaplogic and data movement design patterns from VSAM/DB2, Oracle. </li><li>Strong experience working with data virtualization implementations using tools like Tibco, Denodo </li><li>Extensive Experience in PL/SQL , Oracle and Snowflake </li><li>Strong experience in Reporting Tools like OBIEE, BI Publisher, PowerBI </li><li>Strong experience in AWS RDS, S3 and other AWS databases , services for data ingestion and processing using Python, Airflow </li><li>Strong working knowledge of cloud native data warehousing and data lake solutions using Snowflake </li><li>Solid understanding of DevOps concepts including CI/CD pipelines using GitHUB, Jenkins, Udeploy </li><li>Solid understanding of data consumption from SOAP and REST API sources </li><li>Strong working knowledge of scripting using Linux, Perl or similar technologies </li><li>Critical thinking and the ability to work in an Agile environment </li><li>Experience working in Financial Services Industry desired with experience in WI products and data preferred </li><li>Strong experience in navigating organization structure </li></ul>The Value You Deliver <ul><li>Lead a team of data engineers to enhance PSW reporting applications on developing and maintaining the data platform </li><li>Ability to manage escalations and communicate effectively across business and technology audiences </li><li>You will champion and drive process controls, standards, and automation to improve quality, efficiency, and consistency </li><li>Penchant for Software development in the fields of data engineering, analytics, data warehousing and reporting </li><li>Ability to collaborate with technology and business partners across Fidelity to resolve issues and influence long-term direction and roadmaps </li><li>Ability to learn quickly, be flexible, adapt and strive to excel in a fast paced, changing environment </li><li>Ability to be highly organized, very responsive, and committed to quality and high standards </li></ul>The Team Fidelity's Workplace Investing (WI) Technology team designs, develops, implements, and supports WI’s suite of technology products on behalf of our customers. We are passionate about delivering innovative solutions that exceed our customer’s needs. We embrace diversity of thought and experience. Our team thrives with an unyielding dedication to innovation which promotes a culture of continuous improvement and significant product advancement. This is a fast-paced technology group that adopts modern technologies to build powerful tools and deliver an outstanding end user experience.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Software Engineering

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Position Summary: The AP Check Processor will process check requests while meeting all Service Level Agreements and in compliance with AutoNation policies.Primary Job Responsibilities :•&nbsp;&nbsp; &nbsp;Process on-demand check requests including generic, titles, lien payoffs, dealer trades, vehicle purchases&nbsp; •&nbsp;&nbsp; &nbsp;Process Electronic Funds Transfers for lien payoffs&nbsp; •&nbsp;&nbsp; &nbsp;Provide backup for the AP clerk&nbsp; •&nbsp;&nbsp; &nbsp;Resolve issues through email and phone when there are check request discrepancies&nbsp; •&nbsp;&nbsp; &nbsp;Work and resolve Check Processing problems from the Support Desk, vendors, stores, problem queues, and SSC team members on a daily basis&nbsp; •&nbsp;&nbsp; &nbsp;Meet or exceed service level agreements&nbsp; •&nbsp;&nbsp; &nbsp;Process assigned BPMS queues, including cancellations, dealer trades, and WBYC.&nbsp; •&nbsp;&nbsp; &nbsp;Perform any other outside projects and/or tasks as assigned&nbsp; •&nbsp;&nbsp; &nbsp;Process assigned work in an accurate and timely manner, meeting all department requirements.&nbsp; •&nbsp;&nbsp; &nbsp;Cross train with other team members&nbsp;Problem Solving: •&nbsp;&nbsp; &nbsp;Ability to use all tools available in order to resolve problems in a timely manner under direct supervision.Qualifications:&nbsp; •&nbsp;&nbsp; &nbsp;Strong data entry skills&nbsp; •&nbsp;&nbsp; &nbsp;Ability to produce a high volume of work while still maintaining accuracy&nbsp; •&nbsp;&nbsp; &nbsp;Understand basic accounting principles and logic&nbsp; •&nbsp;&nbsp; &nbsp;Effective analytical, problem-solving, organizational and time management skills, with the ability to meet strict commitments and deadlines&nbsp; •&nbsp;&nbsp; &nbsp;Experience handling high volume of paperwork in multiple computer database systems&nbsp; •&nbsp;&nbsp; &nbsp;Flexible work schedule to accommodate workflow&nbsp; •&nbsp;&nbsp; &nbsp;Communicate effectively with customer base&nbsp; •&nbsp;&nbsp; &nbsp;Ability to read, write, speak and understand the English language&nbsp; •&nbsp;&nbsp; &nbsp;Team player with superior service skills&nbsp;Physical Requirements: •&nbsp;&nbsp; &nbsp;This position includes but not limited to, typing, walking, standing, &amp; sittingAutoNation is an equal opportunity employer and a drug-free workplace.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Check Processor

<h3>Job Description:</h3>Director – Fidelity Health Care Technology Group We're looking for a Director who is hardworking, inquisitive and blending deep knowledge of web engineering and product with a passion for coaching, mentoring and developing associates. The ideal candidate is deeply committed to improving the value delivered to our customers. In an agile structure you will collaborate with other leaders to establish the standards for your chapter, influence the strategic decisions and lead solutions in your expertise. You are committed to developing your own expertise and knowledge to bring the latest thinking to your role to empower others with that knowledge. The Team Our team builds outstanding digital experiences for Fidelity Health Care customers. We focus on crafting rich and compelling experiences using the best application design guidelines by way of robust tooling to provide healthcare benefits and management. We work in a collaborative, fast-paced environment and are committed to advancing a digital strategy to the delight of our customers. The Expertise You Have <ul><li>10+ years of experience in SRE-driven design, implementing resilient systems and web apps. </li></ul><ul><li>Experience working in an Agile delivery environment. </li></ul><ul><li>Identifying and acquiring talent needs, and resource planning and talent allocation across large organizations. </li></ul><ul><li>Experience leading, coaching, mentoring, and developing people and teams. </li></ul><ul><li>Proven experience with popular JavaScript toolkits such as Node.js, Vue.js, Angular, and building RESTful APIs. </li></ul><ul><li>Passionate about crafting outstanding experiences, functional programming, front-end and API design patterns, delivering complex technology architecture strategies and solutions, and achieving results. </li></ul><ul><li>Strong experience and knowledge of cloud solutions, serverless architecture, containerization strategies, as well as web apps landscape and emerging technologies. </li></ul><ul><li>Proven experience in DevSecOps standards, best practices, and tools like Jenkins or Jenkins Core, Git/GitHub. </li></ul><ul><li>In-depth knowledge of secure coding standards, modern digital experience platform and architecture, and sound development principles using trunk-based development, feature toggles and branch by abstraction. </li></ul><ul><li>Experience of balancing business and TLM needs with sound judgment, evaluating broad business issues and engaging appropriate parties at all levels. </li></ul><ul><li>Strong technical background on crafting and developing enterprise digital applications with MVC design pattern, micro front-end strategy and open micro service architectures. </li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

118 Education / Training Jobs in Fort Worth, TX, USA