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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent upon your work performance meeting the needs of the department and the continued availability of funding designed to support the position.Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research, and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;Academic Technology supports teaching, learning, and research across schools and units at Harvard. Reporting to the Manager of Client Services in Academic Technology, the Business Analyst will work as part of a team to support software and services related to the pedagogical mission of the University. The Business Analyst will work with stakeholders to understand and support needs relating to products and services.&nbsp;The Business Analyst will become proficient in supporting platforms offered by Academic Technology, focusing on the Learning Experience Platform (LXP), a Harvard developed platform; this role will also participate in support of all Harvard provided academic technology tools. The person in this role will answer complex questions on tool use; diagnose and report on issues with provided technologies and services; assist with internal and external communication to improve transparency; radiate information about our services; identify risk as it relates to use of our platforms; coordinate with other teams across Harvard on dependencies; collaborate with team members to continually improve processes; and communicate features effectively within the team and to school stakeholders.&nbsp;The ideal candidate works best within a team environment, is a self-starter, can handle multiple projects, and is committed to quickly delivering high-quality services within deadlines. The candidate serves as a resource to school partners, senior management, product managers, and user support specialists around product and business expertise and remains informed about product roadmaps. They assist with general administration, documentation, special projects, and demonstrate flexibility and adaptability while bringing order and structure to our work.Job-Specific Responsibilities:<ul><li>Develop their understanding of the LXP platform. Become familiar with the roles of learner, course content author, and an admin.</li><li>Serve as lead on tickets submitted to our team via ServiceNow.¿ Resolve issues that can be resolved and escalate more complex issues to the LXP development team.&nbsp;</li><li>Meet regularly with customers to understand use cases and feature requests.</li><li>Meet regularly with the LXP development team to advocate for features and be kept up to date on new features and releases.</li><li>Meet with users interested in using the LXP for their programs.</li><li>Demo the product and answer questions about the product.</li><li>Monitor and manage the queue for tickets related to LXP.</li></ul>Working Conditions:<ul><li>Onsite work will be performed in an office setting.</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Qualifications Basic Qualifications: <ul><li>Minimum of two years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: Required Essential Knowledge and Skills:&nbsp;<ul><li>Proven ability to establish and cultivate relationships with colleagues and stakeholders at all levels.</li><li>Proven ability to communicate to technical and non-technical audiences.</li><li>Has strong communication skills, including the ability to engage with stakeholders to understand their business and operations requirements.</li><li>Has strong organizational skills and is detail oriented.</li><li>Possesses excellent critical thinking skills and has a flexible approach to problem solving.</li><li>Able to organize and process new information as the product continues to develop.</li><li>Familiar working with LMS platforms, (i.e. Canvas).</li><li>Able to clearly communicate technical information both verbally and in writing.</li><li>Able to respond to issues in a timely manner.</li></ul>The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.&nbsp;<ul><li>Experience providing software support to users. Experience with ServiceNow is a plus.&nbsp;</li><li>Understanding best practices for IT service delivery. ITIL certification is a plus.&nbsp;</li><li>Experience working in higher education; Harvard experience a plus.</li></ul>Certificates and Licenses:<ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul> Additional Information <ul><li>Appointment End Date:&nbsp;6/30/27</li><li>This is a Hybrid position, typically onsite 2 days per month,&nbsp;plus the occasional Academic Technolgy wide All staft meeting.</li><li>Visa Sponsorship Information:&nbsp;Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening:&nbsp;Identity</li><li>Other Information: 
Please provide a cover letter and resume as one document with your application. 
This position has a 180-day orientation and review period.</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 057. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Business Analyst

Join the Clean Energy RevolutionBecome a Field Supervisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you’ll supervise a team of Regional Distribution Training Crew(s) focusing on construction activities. This person will be an inspirational leader taking ownership in the development of safety minded crew members. This person will establish, build and maintain relationships with other RDTCs to identify best training opportunities and work scopes for RDTCs. This person will inspire crew members to work safely and effectively, provide direction on the execution of work order plans, and strategically structure work activities within their work unit to optimize safety, enhance skill sets, productivity, and cost efficiency while maintaining a robust and positive training environment. This position will report directly to the ROM. As a Field Supervisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?<h4>Responsibilities</h4><ul><li>Supervises line crews, troublemen, and streetlight repairmen in day-to-day operations and assignments, ensuring crews adhere to safety policies and procedures in all applicable areas.</li><li>Resolves operational issues promptly and eﬀectively and leads the team to implement corrective actions. Conducts ﬁeld visits and observations to monitor job progress, corrects unsafe working conditions in the ﬁeld as they may arise, and inspects job sites to validate work meets standards.</li><li>Addresses in-ﬁeld employee disputes and adjusts crew schedules and priorities as site and employee needs change, monitoring workload to ensure eﬀective resource utilization.</li><li>Veriﬁes accuracy of overall records, crew timesheets, and work order documentation.</li><li>Provides mentoring, leadership, training, and development to employees, building eﬀective relationships and delivering coaching and feedback.</li><li>Interacts with customers, city oﬃcials, and other external agencies to complete work and adhere to project timelines.</li><li>Optimizes crew cost eﬃciency, managing overtime and crew size as well as accurate tailboarding.</li><li>A material job duty of all positions within the Company is ensuring the protection of all its physical, ﬁnancial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, conﬁdential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.</li></ul><h4>Minimum Qualifications</h4><ul><li>Two or more years of combined experience in an electric utility performing or supervising in planning, design, construction, maintenance, standards &amp; development, system operations, ﬁeld operations, engineering, or construction project management.</li><li>Possess a valid Class C Driver's License.</li></ul>Preferred Qualifications<ul><li>Previous experience as an E-Crew Foreman and or Troubleman.&nbsp;</li><li>Five or more years of combined experience performing and/or supervising activities related to the design, construction and maintenance, and/or scheduling activities associated with the electric distribution system. </li><li>Experience leading cross-functional teams or bargaining unit personnel including, applying the IBEW collective bargaining agreement. </li><li>Experience overseeing or executing medium to large construction projects with underground and overhead construction, maintenance and operation of the electrical distribution system and associated regulatory requirement, including environmental regulations, safety policies and procedures, and hazardous waste management. </li><li>Experience reviewing work and leading the execution of work to ensure on schedule completion. </li><li>Ability to plan and prioritize projects, including managing multiple simultaneous projects and identifying/ allocating resources to ensure project timelines are met. </li><li>Experience applying GO 95, GO 128, GO168 and Accident Prevention Manual rules. </li><li>Ability to effectively lead others by building strong working relationships with employees, adapting leadership style to a variety of employees, identifying developmental needs, and delivering coaching and mentoring. </li><li>Ability to effectively communicate with internal departments, customers, and union personnel.&nbsp;</li></ul>Additional Information<ul><li>This position’s work mode is on-site. The employee will report to an SCE facility or in the field location. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs. </li><li>Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!</li><li>Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.</li><li>Relocation does not apply to this position.&nbsp;</li></ul>About Southern California EdisonThe people at SCE don't just keep the lights on. Our mission is so much bigger. We’re fueling the kind of innovation that’s changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you’ll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at (833) 343-0727.

Southern California Edison

Field Supervisor - Regional Training Crew

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$43.99 - $54.15 HourlyDepartment:County ChairJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):February 05, 2026 The Opportunity:<h4>Overview</h4>The Office of Multnomah County Emergency Management (MCEM) is seeking a Senior Emergency Management Analyst - Training and Exercise to join the team. In this role, you will apply your project management and training programming experience to develop, manage, and implement the MCEMTraining and Exercise program to increase disaster resilience and response readiness across the County in preparation for potential emergency situations. In collaboration with team members, you will co-pilot emergency response exercises to test plans for real-world implementation and follow up with After Action Reports, Improvement Plans, and training programs for staff and community partners.&nbsp;The Senior Emergency Management Analyst for Training and Exercise will have opportunities to showcase excellent interpersonal and communication skills, project management, strong technical writing and outstanding grant management skills. You will work in a flexible environment, be part of a small and professionally-diverse team, and collaborate with all programming within MCEM as well as local, regional, and state partners. MCEM has a commitment to equitably serving communities in a human-services oriented jurisdiction.Primary responsibilities will include:<ul><li>Training and Exercise Program Management<ul><li>Lead the overall administration of the Emergency Management training program, including after-action reports and improvement plans;</li><li>Provide technical expertise in areas such as evaluating the effectiveness of emergency management policies, practices, programs, and functions and make revisions to achieve desired outcomes;</li><li>Represent MCEM on various county, state, and regional boards, committees, and community advisory groups;</li><li>Lead planning and program development for internal and external emergency management partner training.</li></ul></li></ul><ul><li>Project and Grant Management Activities:&nbsp;<ul><li>Leading and managing the development and maintenance of complex plans that meet federal, state and local requirements, such as Federal Emergency Management Agency (FEMA) requirements and the Code of Federal Regulations.&nbsp;</li><li>Prepare and apply for FEMA grants and apply for external funding opportunities.​</li></ul></li></ul><ul><li>Emergency Operations and Response<ul><li>Facilitate, coordinate, and/or participate in county, state, and federal emergency response and recovery activities;</li><li>Lead communication and engagement with the general public and outside emergency officials and partners;</li><li>Open and provide support of the Emergency Operations Center.</li></ul></li></ul>​The successful candidate will demonstrate the following competencies:<ul><li>Equity Driven - You are familiar with using an equity or racial justice lens in decision making processes and knowledgeable about the principles and practices of collaborative decision-making. You have the ability to engage in conversations about race, social justice, economic mobility and/or other intersectional experiences that play a critical role in engaging a diverse community.</li><li>People-Focused - You are committed to public service. You’re able to establish and maintain cooperative working relationships with people from diverse backgrounds. Demonstrated skill in collaborating with staff, community stakeholders to advance the program’s agenda.</li><li>Advanced written communication, including preparing clear, concise, and comprehensive reports, studies and plans that translate complex data-driven concepts and hazard risk messaging to a wide range of stakeholders.</li><li>Demonstrate active listening to understand stakeholder needs and the ability to design human centered processes and procedures.</li><li>Experience with technology programs, including but not limited to: Google Suite, Microsoft Suite, and other professional applications.</li></ul>Position TypeThis position is designated as essential personnel and will be required to work during emergency situations, such as inclement weather and disasters/events.&nbsp;<h4>To Qualify</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills*:<ul><li>Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values.</li><li>Bachelor’s degree or equivalent related work experience.</li><li>Three (3) years of experience in managing long-term projects and detailed technical writing.</li><li>Demonstrated experience with managing training and exercise programs in emergency management contexts.</li><li>A valid driver’s license.</li><li>Ability to complete required National Incident Management System (NIMS) courses (IS 100, 200, 700 &amp; 800) within six (6) months of hire.</li><li>Ability to complete the FEMA Professional Development Series Certification (IS-120, IS-230, IS-235, IS-240, IS-241, IS-242, &amp; IS-244) within six (6) months of hire.&nbsp;</li><li>Pass background and professional reference checks.</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience with grant writing and grant management or additional experience in managing long-term projects and detailed technical writing.</li><li>Experience in responding to emergency events and/or participation in emergency exercises.</li><li>Project Management Certification (PMP) or other project management certification</li><li>Certification of Emergency Management (CEM) or equivalent state-level certification.</li><li>Familiarity with principles and practices of Emergency Management and knowledge areas including, but not limited to, National Incident Management System (NIMS) and Incident Command System (ICS), National Response Framework (NRF), Continuity of Operations, and others.</li><li>Experience engaging communities in culturally appropriate ways, including those with access and functional needs, diverse racial and ethnic communities, and other underserved and underrepresented communities.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.&nbsp;<h4>Screening and Evaluation&nbsp;</h4>The Application Packet: Your completed application must include the following items:<ul><li>A completed online application.</li><li>A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, and if applicable the number of employees under your supervision.</li><li>A cover letter that expands on your resume and addresses&nbsp;<ul><li>Why you are interested in this position and;</li><li>Demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.</li></ul></li></ul>​Note: The application,&nbsp; resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, addressing how you meet the minimum and any preferred qualification listed, as these materials may be scored and determine if you move forward in the process.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review, phone screen, and/or send out additional supplemental questions to identify those highest qualified.</li><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.</li><li>Background check and reference checks: All finalists must pass background and reference checks.</li></ul><h4>Additional Details&nbsp;</h4>This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.Type of Position: This hourly, union-represented position is eligible for overtime. May require irregular work hours, work at locations other than the primary work location.Schedule: Monday - Friday; There may be some flexibility with scheduling, and daily start and end times.Hybrid Telework: This position is designated as “hybrid telework,” meaning you will be working both remotely (from home) and in person at an onsite location. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is Multnomah Building, 501 SE Hawthorne Blvd, Portland, OR 97214.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website.Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During DisastersEveryday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit theDisaster Service Worker Informationpage.In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Norman RossEmail:<a href="mailto:norman.ross@multco.us" target="_blank">norman.ross@multco.us</a>Phone:+1 (503) 9882568 x82568Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6374 - Emergency Management Analyst Senior

Emergency Management Analyst Senior (Training and Exercise)

<h3>Job Description:</h3>We are currently recruiting for multiple positions at the Principal User Experience Designer level.The RoleFidelity Investments is looking for a Principal User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.<ul><li>Principal UX Designers typically:<ul><li>Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching</li><li>Partner with the product owner to help inform product strategy</li><li>Work across the organization to drive consistent customer experiences</li><li>Contribute to the culture of the UXD group</li><li>Coach and mentor junior designers across the group</li><li>Provide design and product thought leadership</li></ul></li><li>Note: Fidelity is not providing immigration sponsorship for this position</li></ul>The Expertise and Skills You Bring<ul><li>7+ years of UX or related experience is preferred</li><li>A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred</li><li>Experience working on agile teams delivering value in digital products preferred</li><li>Experience running and/or using research to support evidence-focused design decisions preferred</li><li>A digital portfolio we can review online is required</li><li>An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing</li><li>Ability to design across all channels including web, native, and automated</li><li>Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives</li><li>A foundation of development knowledge, both web and mobile</li><li>Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better</li><li>Partnering with user research to understand the customer problems to tackle</li><li>Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions</li><li>An unwavering curiosity to ask why</li><li>Design brings you happiness</li></ul>The TeamThis role supports Fidelity Brokerage, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.#UXDesign#UXHiringThe base salary range for this position is $107,000-216,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Fidelity Investments

Principal User Experience Designer

<h3>Job Description:</h3>The RoleFidelity Investments is seeking a strategic and experienced Director-level to join a high-impact team dedicated to attracting and retaining business in our 401k client and prospect base. This role is a significant opportunity to accelerate your career at one of America's leading financial services companies. In this role you will serve as a key presenter and trusted partner to Fidelity clients and financial advisors, delivering dynamic, high-impact presentations that clearly communicate to the value of Fidelity’s cyber programs and its role in enhancing cyber resilience. Lead initiatives to drive adoption of custom training, ongoing awareness programs, and tools designed to proactively assess cybersecurity posture and protect sensitive information.Key Responsibilities<ul><li>Client Engagement &amp; Program Advocacy: Serve as a key ambassador for Fidelity’s customer protection program, delivering compelling presentations to clients, advisors, and industry audiences on cybersecurity, fraud, privacy, and AI. Build trusted relationships with senior stakeholders to drive program adoption and demonstrate its impact on mitigating cyber risk.</li><li>Thought Leadership: Represent Fidelity in external forums and webinars delivering clear and engaging presentations that highlight the program’s benefits and Fidelity’s commitment to helping clients strengthen their cybersecurity resilience. </li><li>Program Strategy &amp; Execution: Lead the design, implementation, and ongoing enhancement of the program offerings, including assessments, training, and awareness initiatives. Shape and contribute to educational materials—including articles, toolkits, and alerts—that reinforce Fidelity’s commitment to cyber resilience.</li></ul>Experience you will bring<ul><li>Experience: Minimum 8 years of professional experience in cybersecurity, risk management, or a related domain recommended, with at least 5 years in a leadership or client-facing role. Prior experience in the financial services and cybersecurity and/or technology risk management a plus. Professional certification (CISSP, CISA, or equivalent) expected.</li><li>Communication Skills: Exceptional presentation and communication skills, with a proven ability to deliver engaging, high-impact presentations to executive-level audiences and large groups.</li><li>Proactivity: A highly motivated and proactive mindset with the willingness to take ownership and lead.</li></ul>The TeamYou will be a member of the Workplace Customer Protection Center of Excellence (CoE). The mission of the Customer Protection CoE is to protect the Workplace community of plan sponsors and participants using our retirement and benefits platforms. As a member of the Customer Protection Center of Excellence, you would be joining a culture that is defined by how our team member’s work. We:<ul><li>Are trusted, collaborative partners who are engaged and transparent</li><li>Are security subject matter experts and continuous learners that are passionate about protecting our customers</li><li>Take personal accountability for quality &amp; timely delivery of our services</li><li>Demonstrate inclusion and empathy where everyone feels safe to be their authentic selves</li><li>Foster associates’ well-being by supporting work-life balance and guilt-free time off</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Technology Risk

<h3>Senior Software Engineer (COBOL &amp; Java)</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Software Engineer to work in Merrimack, New Hampshire or Westlake Texas! <h3>The Role</h3> In this role, you will provide support for the R4 Production Responsive Team in the Customer Communication division of Brokerage Recordkeeping Technology. You will work closely with the Team Lead and other developers to drive a culture of stability, resiliency &amp; performance as a priority on equal footing with functionality. <h3>The Expertise and Skills You Bring</h3> <ul> <li>z/OS, WebSphere Application Server on z/OS, JCL, COBOL, REXX, DB2, VSAM, and Control-M </li><li>Experience Developing and maintaining Java based services </li><li>Strong CI/CD experience and log &amp; monitoring tooling for failure analysis </li><li>Experience in Message Oriented Middleware APIs (JMS, ActiveMQ, IBM MQ, Apache Kafka) </li><li>Experiecne with AWS cloud infrastructure and cloud native services is preferred </li><li>Bachelor’s or equivalent with 10+ years of experience in information technology </li><li>Strong analytical and critical thinking skills and ability to solve issues by making timely decisions based on facts, knowledge, experience, and judgement </li><li>Proven experience in communicating technical needs and capabilities to non-technical team members and partners </li><li>Provides application support and assists in the identification, isolation, and escalation of problems, delivering quality technology solutions to sophisticated business issues in an Agile environment </li><li>Hands-on experience in troubleshooting RESTful Web Services with Java technologies </li><li>Proven experience in architectural patterns, micro-services, messaging/event driven frameworks and enterprise databases in an Agile environment. </li><li>Ability to promote and foster an environment of innovation to deliver solutions to market which help improve scale and efficiency, business growth and investment performance </li><li>Proven ability to influence others through partnership with the delivery and engineering leads in US, Ireland and India, help advance and support product, delivery and technical practices </li></ul> <h3>The Team</h3> The Product Area’s mission is to provide a robust, accurate, reliable, high performing and efficient platform that generates, archives, and reconciles non-regulatory and regulatory financial communications. <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Fidelity TalentSource

Senior Software Engineer (COBOL & Java)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Lead Full Stack Engineer in Durham, NC ! <h3>The Role </h3> Do you have a passion for developing software using cutting edge frameworks? Then this may be the job for you, Fidelity Brokerage Technology is looking for a Lead Full Stack Engineer who has experience developing Angular UI applications and is capable of full stack Java development for the Fixed Income, FX and Syndicate suite of applications. <h3>The Expertise and Skills You Bring </h3> <ul> <li>Bachelor’s degree in Computer Science or equivalent. </li><li>10+ years of experience developing multi-tier distributed application preferred. </li><li>Demonstrated expertise developing and testing accessible and responsive UI applications using Angular, NgRx, and TypeScript </li><li>Expert level knowledge of REST API development using Java, Spring and Spring Boot technologies. </li><li>Demonstrated expertise MQ /Kafka technology to develop and support data ingestion services </li><li>Hands-on experience using all major AWS cloud technologies required </li><li>Familiarity using financial messaging protocols like FIX. </li><li>Familiarity with GIT workflow for code check-ins and review </li><li>Experience with devops/deployment tools and techniques like Jenkins, Concourse, Docker etc. </li><li>Strong software experience in developing and a proven track record of delivering full-stack cloud-based applications. </li><li>Demonstrated expertise in various relational and non-relational database technologies (Ideally Oracle/Redis/Aerospike/Dynamo DB DB) </li><li>You are comfortable working in an Agile software delivery environment, with exposure to continuous integration and continuous delivery tools. </li><li>You have a passion for clean, maintainable code and are always looking to improve your engineering skills in fast-paced, ambiguous environments. </li><li>Learning, adapting, and implementing new concepts &amp; technologies. </li><li>Understanding of fundamental design principles for building a modular and scalable platform. </li><li>You build positive relationships with team members and have excellent verbal and written communication. </li><li>Good communication skills, problem solving skills, and a highly professional attitude are essential for this role. </li></ul> <h3>The Team </h3> Fixed Income, FX and Syndicate team is committed to providing innovative solutions in the financial domain. As a full stack developer you will be applying your strong software development and test automation skills to design, develop, test, deploy, maintain and improve Fidelity customer-facing software solutions. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. ???????

Lead Full Stack Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a ServiceNow Developer/Administrator to work in the Enterprise HR Business unit in Merrimack, New Hampshire. This role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technology. You be focused on the enhancements of ServiceNow and will collaborate with business and technology partners to solve issues, deliver enhancements, and provide on-going support in an Agile environment. The Expertise we’re looking for <ul> <li>Bachelor’s degree or equivalent work experience </li><li>A minimum of 2+ years Business / Systems Analyst experience </li><li>5+ years ServiceNow configuration experience or 2+ years of ServiceNow development experience </li><li>Experience in Human Resources a plus, but not required </li><li>Experience with requirements definition, documentation, and refinement </li><li>Experience with end to end test planning and execution </li><li>Strong analytical and problem-solving skills, with high attention to detail </li><li>Strong written and communication skills </li><li>Excellent interpersonal skills </li><li>Experience in a fast paced, agile environment </li><li>Coding experience would be a nice to have(Javascipt) </li><li>Platform experience </li></ul> The Purpose of Your Role The ServiceNow HR Analyst will be a part of a team that will manage day to day enhancements and fixes. This role will facilitate the requirements, design, testing, and delivery of projects and system enhancements while representing customer interests. Your role will also ensure the accurate collection, control, processing, and maintenance of confidential employee record data. This position will have the opportunity to work across many different Fidelity teams. The Skills You Bring <ul> <li>You are analytical, technical, problem-solving and communication skills are a key strength </li><li>You are highly organized and have a strong ability to prioritize and work under tight deadlines </li><li>You understand the importance of being detail oriented complemented by a high degree of accuracy </li><li>You have experience with configuring ServiceNow </li><li>You have a keen ability to build and influence relationships </li><li>You are a self-motivated team player with the ability to work independently </li><li>You have good business judgment and ability to maintain confidentiality of all data </li><li>Your attention to detail consistently generates high quality output is a priority in your daily work </li></ul> The Value You Deliver <ul> <li>Manage end to end implementation of ServiceNow enhancements and defects </li><li>Research and advise on existing and upcoming capabilities of ServiceNow </li><li>Research and implement solutions to incidents and requests </li><li>Update standards and procedures documentation as required </li><li>Coordinate &amp; Publish HR Knowledgebase articles </li><li>Creation of automated test scripts to be used for future upgrade releases </li><li>Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements </li><li>Building trust and leverage solid working relationships with key business partners </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

ServiceNow Analyst/Developer

Software Engineer Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a QA Software Engineer who is passionate, inquisitive, and fast paced full stack software engineer with a deep knowledge on a wide range of web technologies to join the Workplace Consulting’s Digital Services Technology (DST) team. The role is tasked with implementing quality practices into our client-facing applications. The Team You will be working with a team of technologists focused on delivering Automation, Continuous Integration and Test Data ecosystems. This role demands significant collaboration with members of various engineering and development groups throughout the lifecycle of a typical project. As a technical associate, you will be working directly to shape our technology vision and will have a real impact on our Workplace Investing organizations success. The Expertise You Have · 2+ years of test automation development using Java or similar language. · Bachelor’s Degree or equivalent in a technology related field (Computer Science, Engineering, etc.) required. · You have a passion for technology and can navigate your way across sophisticated and rapidly changing landscapes by staying on top of the latest trends and thrive by sharing knowledge. · Are a creator, a doer, and a disruptor who will help us seek real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and crafting rapid prototypes that are shippable and learn from real-life feedback. · A self-starter, who actively challenges status-quo, is curious and not afraid to ask “Why” and “What if”? · Are experienced with the tools of the trade including a variety of modern programming languages and frameworks. · Have an attitude of test first development and are experienced in modern test frameworks. We believe in testing and that quality is everyone’s job. · Can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. · Demonstrated experience in DevOps and CI/ CD pipelines. · Have the proven ability to work independently as part of an Agile Sprint, Kanban team/squads. · Ability to quickly learn and apply new technical skills. · Being candid and honest in all discussions to ensure the best outcomes. The Skills You Bring · Proven experience with writing automated tests (functional, integration and performance). · Experience with test automation tools such as Cucumber, Selenium, Playwright and Jenkins. · Knowledge of with Version Control Systems (Git, ClearCase etc.). · Proven technical skills (e.g. SQL, XML, HTML, JavaScript, Java, or Python). · Cloud – AWS, Azure (preferred). · Your experience in executing projects in an Agile environment. · Your ability to collaborate with other technical and business experts in the team. · Curiosity to stay current with new and emerging technologies and concepts, finding ways to apply those to business problems. · Experience working on customer-facing products preferred. Any combination of the following is a plus: · Experience on Python scripting · Experience or exposure to Docker and other cloud technologies like EC2, S3, VPCs, CloudFront, on-demand instances · Experience with Kubernetes and Helm · Experience on Automation Tools/Frameworks (JUNIT, Jasmine, Selenium, Protractor) · Experience with PHP and Drupal 9 · Hands-on experience with the API Design &amp; Development and Micro Services Architecture · Experience with UI and UX design The Value you deliver · Your passion to follow modern test driven and automation driven software development methodologies. · Design, develop, maintain, and execute automated tests while adopting industry best practices and tools. · Champion continuous improvement regarding application quality and stability. · Strong sense of ownership for the quality of solution delivery. COVID Work Policy Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role. Dynamic Working – Post Pandemic Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style. Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at HR@ ftsjobs.com if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Automation/Quality Engineer

<h3>Principal Mainframe Software Engineer</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Principal Mainframe Software Engineer to work in Merrimack, New Hampshire! <h3>The Team</h3> The Brokerage Record Technology Tax Engineering team within Fidelity Wealth Technology is looking for a passionate and experienced Principal Mainframe Software Engineer to help design, enhance, and modernize our critical tax processing systems. You will collaborate closely with architecture, product, and business partners to build reliable, scalable solutions that support Fidelity’s brokerage and tax processing platforms. <h3>The Purpose</h3> You will quickly develop a deep understanding of our mainframe ecosystem—including core applications, data flows, integrations, and end?to?end processing. You will be a key technical leader focused on engineering excellence, platform modernization, and ensuring the reliability, performance, and scalability of high?volume, business?critical systems. <h3>The Expertise You Bring</h3> <ul> <li>Deep hands?on expertise with COBOL, JCL, VSAM, CICS, batch/online processing, IOM, and enterprise batch scheduling tools </li><li>Extensive experience designing, engineering, and optimizing mainframe applications. </li><li>SQL proficiency across DB2, Oracle, and/or Postgres with strong data analysis and performance debugging skills </li><li>Proven experience modernizing legacy mainframe systems and integrating with distributed or cloud architectures </li><li>Ability to research, architect, and deliver sophisticated end?to?end technical solutions </li><li>Strong Agile background with the ability to mentor teams and influence technical direction </li><li>Outstanding analytical, debugging, and cross?functional collaboration skills </li><li>Bachelor’s degree or equivalent experience in Computer Science Engineering </li></ul> <h3>Skills You Bring</h3> <ul> <li>Lead and contribute to architecture design initiatives that shape mainframe and hybrid?platform solutions </li><li>Define and implement application and system?level architectures for high?performance, resilient mainframe environments </li><li>Recommend development tools, testing frameworks, and engineering methodologies to improve quality and efficiency </li><li>Ensure production readiness, quality assurance, performance, and compliance with enterprise standards </li><li>Author comprehensive documentation including architecture diagrams, integration specs, and modernization playbooks </li><li>Lead full project lifecycle planning and execution for large?scale, cross?platform initiatives </li><li>Identify engineering risks and drive mitigation strategies to ensure system resilience </li><li>Serve as a senior liaison to business and technology partners, translating requirements and resolving technical issues </li><li>Champion production stability by proactively monitoring, diagnosing, and resolving system issues, driving root?cause analysis, and ensuring 24/7 reliability </li></ul> <h3>The Value You Bring</h3> <ul> <li>You elevate the stability and performance of Fidelity’s tax processing platform through deep mainframe engineering expertise </li><li>You influence architectural strategy by providing top-tier technical leadership and solution guidance </li><li>You enable cross?team success by translating complex business needs into scalable, high?quality technology solutions </li><li>You ensure reliable delivery and operational excellence through strong engineering practices, documentation, and risk management </li><li>You safeguard production stability by reducing incidents, improving resilience, and ensuring consistent, high?quality system performance </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

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