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About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.&nbsp; We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. &nbsp;JOB SUMMARY:Serves in a consulting role by evaluating the work of client’s coders in their assignment of ICD-10, CPT and/or HCPCS codes to hospital inpatient, outpatient and/or physician practice encounters.&nbsp; Performs concurrent or retrospective reviews to inventory code assignments and report the data to the client.&nbsp; Develops and delivers educational content to clients related to audit findings. Requirements: Extensive OP facility coding and auditing experience (ideally 5+ yrs) CCS or COC preferred - will consider CPC or RHIAESSENTIAL DUTIES AND RESPONSIBILITIES:&nbsp; Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.Essential Functions: Perform complex, concurrent and/or retrospective analysis of medical record documentation to Validate coded data as recognized by the AHA, CMS, AMA, AHIMA, AAPC, Coding Clinic, and CPT Assistant. Analyze findings and identify potential root causes of produced errors. Prepare summary reports of findings to clients, supplying specific references supporting findings contained within the provided audit report. Provides second-level review of processes to ensure compliance with legal and procedural policies and to ensure appropriate code assignments. Research, analyze, and respond to inquiries regarding compliance, coding, and denials. In all situations, protect the privacy and confidentiality of patient health and client information, and follow the Standards of Ethical Coding as set forth by AHIMA and adhere to official coding guidelines and compliance practices, standards, and procedures. Functions as a member of the Consulting Services Team which develop and provide coding education to clients. Conduct Audits as assigned meeting the productivity standards as set by record type for each audit. The threshold for billable productive hours, when client work is available, is expected to be at or above 80%. Prepare deliverables for the client as required for the audit scope while meeting timelines. Conduct independent QA of their assigned audit results prior to final submission for QA review and approval. The minimum accuracy expectation is 95%. Report work time and work products in a timely and accurate manner. Communicates with coworkers in an open and respectful manner that promotes teamwork and knowledge sharing. Interact with clients in a professional manner that, always, exhibits excellent relationships, work performance and communication skill so as to support the company and its business interests. Provide schedule of planned work activities, events and sites, and any changes to same, to Management and appropriate staff. Maintenance of professional credentials and knowledge of coding, reimbursement, and compliance issues through continuing education. Periodic travel, as applicable. Other duties and responsibilities, as assigned.Knowledge, Skills &amp; Abilities:&nbsp; Recognized credential from AHIMA or AAPC. Experience with telecommuting and electronic medical record systems required. Strong analytical skills. Proficient computer skills, specifically Microsoft Office products. Strong team player. Ability to work with multiple and diverse clients and projects. Ability to work with minimal supervision. Ability to maintain and access multiple files. Assure that work product is completed with high levels of accuracy and attention to detail. 5+ years’ experience coding and/or auditing in an acute care facility or clinic, of patient types listed in the Job Summary of this document, or other relevant experience.PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

CorroHealth

Auditing & Education Consultant - Outpatient Facility

Head Golf Coach-HS Seasonal TemporaryUIW MissionPosition SummarySt. Anthony Catholic High School, a private, college preparatory High school for young men and women, is seeking a Head Golf Coach for the spring 2026 season of February to April 2026. This seasonal part-time position is responsible for growing the Golf team into a competitive program. Position is expected to coach sport within the mission of St. Anthony Catholic High School and our Core Values of Honesty &amp; Integrity; Community; Service &amp; Social Justice; Scholarship; and Holistic Education. The Head Golf Coach reports to the Athletic Director.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Must possess effective coaching techniques and skills to teach multiple skills, as well as effective strategies necessary to field a competitive program.• Thorough knowledge of the rules, regulations, and techniques of golf.• Strong communication skills with ability to remain professional and collected regardless of the circumstances with students, parents, staff, or opposing team.• Ability to consistently follow the mission of St. Anthony Catholic High School.• Ability to establish and maintain an effective working relationship with school administrators, teachers, parents and students.• Ability to work effectively with individuals from diverse communities and cultures.Required EducationHigh school diploma or equivalent.Required Work ExperienceTwo (2) years of experience at the high school or college level as assistant or head golf coach, or two (2) years of golf coaching experience at the club level. Note that collegiate golf playing experience will be considered.Preferred QualificationsBachelor's Degree.Experience as a player at the collegiate level.Required Certifications, Licenses or RegistrationsCPR certified or ability to obtain CPR certification within 15 days of hire.Work HoursTypical of head coach to include:Regular practice hours Mon-Fri after school (school days only) from 3:30-5:30pm.All games, both weekday and weekend mandatory.Special activity mandatory attendance based on schedule, to include athletic banquet, senior night, and parents night.Physical Demands• Ability to lift sports equipment weighing up to 40 lbs waist high.• Ability to effectively move about to appropriately demonstrate plays and drills in this sport during practice, as well as sideline coach during games.• Ability to actively engage in games and events for extended periods of time.• Ability to regularly move about campus and event venues to actively engage faculty, staff, parents and students.Posting Number: HS408POJob Type: Part TimeJob Category: Temporary Administrator (exempt)Desired Start Date: 02/06/2026Position End Date (if temporary): 04/30/2026Reports To: Athletic DirectorSalary: $3500 for the seasonOpen Date: 01/29/2026Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNote that this is a seasonal temporary position for the spring 2026 season of February to April 2026.To apply, visit <a href="https://apptrkr.com/6889120UIW" target="_blank">https://apptrkr.com/6889120UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-905a4a794dd9174b946f641e9c06e655

University of the Incarnate Word

Head Golf Coach-HS Seasonal Temporary

AutoNation, the nation’s largest and most admired Dealership group, is in an exciting phase of innovation and growth. We are looking for a Customer Relations Specialist II (CRS) to join our exciting and expanding team! AutoNation’s Customer Relations Operation (CRO) is located in the Fort Lauderdale, FL corporate office. We are enthusiastic about serving customers, continuous improvement, and providing excellent service. This mission is central to how each member approaches their work. The team culture is collaborative, inclusive, and energetic. We enjoy contributing to the company’s continued success. As a Customer Relations Specialist II (CRS), you will manage and resolve inquiries from both external and internal customers, as well as marketing partners, across all AutoNation stores and businesses. This role involves addressing a wide range of cases, including complaints, product issues, and general information requests. The CRS position requires advanced skills in managing complex issues and de-escalating situations while maintaining a calm and professional demeanor. CRS agents are key representatives of the company, handling all business-related inquiries and being well-versed in company policies and procedures to provide effective customer assistance. They also collaborate closely with General Managers, Market Presidents, and the Executive Legal Department. In this role, the CRS acts as a customer advocate, conducting thorough research and applying solid business judgment to provide effective solutions. Specialists use various resources and tools to efficiently resolve cases and ensure exceptional customer experiences. The CRS must be a skilled and professional communicator with experience engaging through Phone, Direct Mail, Email, Google Reputation, and Social Media channels. This role offers high visibility and regular interaction with store operations, executives, and corporate support functions. Success in this position involves meeting production goals, maintaining accurate documentation, and consistently executing standard processes, all of which are key areas of performance evaluationJob Responsibilities:· Proactively deliver exceptional service in response to inbound customer inquiries related to vehicle purchases, service or repair issues, program offers, campaigns, sponsorships, and vendor-related matters.· Act as a liaison between customers, store operations, and corporate support functions to research and resolve inquiries or complaints.· Follow all standard call management procedures, complete necessary call documentation, and maintain accurate database records for assigned cases.· Manage up to 20 new mildly complex email inquiries and/or complaints daily, ensuring a high standard of service.· Address mildly complex executive cases daily, working directly with the Legal Department, General Managers, and Market Presidents to resolve issues effectively.· Forward all lawsuits and pursuit demand letters to the Legal Department promptly.· Address all non-legal demand letters promptly.· Investigate and address all Better Business Bureau complaints and inquiries.· Guide General Managers on mildly complex issues to prevent escalation to the corporate office, including legal releases.· Collaborate with the Shared Service Center to process escalated warranty cancellations.· Handle customers opt-out requests via phone and email.· Monitor and manage shared email inboxes.· Prepare and present weekly reports on case types using Excel.· Perform other duties as assigned.Qualifications (Mandatory)· Undergraduate degree in business or a related field of study· 3-5 years of Customer Relations experience (Automotive exposure preferred)· 3-5 years of experience handling complex and escalated customer complaints· Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) applications· Proficient user of all major social media platforms (Facebook, Twitter, LinkedIn, etc.)· Exceptional verbal, business writing, and social media communications capabilities· Demonstrated problem-solving, time management, organizational and documentation skills.· Understanding of the automotive industry.Skills:· Ability to think critically when faced with a problem or task.· Ability to demonstrate genuine courtesy, diplomacy, and empathy.· Ability to work proactively and develop and maintain productive working relationships.· Ability to maintain confidentiality and demonstrate good judgment and critical thinking.· Ability to manage multiple tasks simultaneously in a fast-paced and dynamic environment.· Ability to provide a written final communication to deny claims on behalf of the corporate office.· Ability to conduct a thorough investigation with the appropriate parties involved.· Ability to share confidential information appropriately based on claims received from associates.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Customer Relations Specialist II

The HR Shared Services Supervisor provides day-to-day leadership and operational oversight for the HR Shared Services team, ensuring the accurate, timely, and compliant delivery of HR administrative and transactional services across the organization. This role is responsible for supervising team performance, managing workloads and escalations, driving service excellence, and supporting continuous improvement across related core HR processes. The Supervisor serves as a key liaison between HR Shared Services, HR Business Partners, HR COEs, and field management/leadership, ensuring consistent application of policies, procedures, and service standards.Key Responsibilities:People Leadership &amp; Team Management· Supervise, coach, and support HR Shared Services team members, including onboarding, training, performance feedback, and development planning.· Assign and prioritize daily work to ensure service levels, deadlines, and quality standards are consistently met.· Act as first point of escalation for complex associate, manager, or HR Partner inquiries.· Foster a service-oriented, collaborative, and compliant team culture.Operational Oversight· Oversee execution of HR administrative and transactional processes, including:o Pre-employment activities (background screening, drug testing)o Associate transfers, rehires, and employment status changeso HRIS transactions and data auditso New hire paperwork and onboarding supporto AskHR associate inquiries and case managemento CDK clock number assignments for Retail positionso Personnel record management· Ensure processes are executed in accordance with company policies, internal controls, and applicable laws.· Provide Sr. Manager with reports and metrics on team performance.Quality, Compliance &amp; Continuous Improvement· Monitor work quality, identify trends or recurring issues, and implement corrective actions as needed.· Partner with Sr. Manager, HR Operations on process improvements, standardization, and documentation.· Support audits, data requests, and reporting related to HR Shared Services.· Ensure proper handling of confidential associate information and adherence to data privacy standards.Cross-Functional Partnership· Collaborate effectively with internal and external partners/vendors to ensure successful execution of HR Shared Services activities and support process improvement efforts.· Partner closely with HR Business Partners, Payroll, Benefits, HR Technology, and field leadership to resolve issues and improve service delivery.· Communicate process changes, updates, and expectations clearly to internal stakeholders as applicable.· Provide subject-matter guidance on HR Shared Services workflows and escalation paths.Qualifications &amp; Experience· High School diploma or equivalent required; Associate’s or Bachelor’s degree in Human Resources, Business, or related field preferred· 3–5 years of progressive HR administrative or HR Shared Services experience· Prior experience leading or mentoring team members preferred· Strong working knowledge of HRIS systems, payroll and benefits processes, and HR compliance requirements· Proven ability to manage multiple priorities in a fast-paced, high-volume environmentSkills &amp; Competencies· Strong written and verbal communication skills· Excellent customer service mindset with a solutions-oriented approach· High attention to detail and commitment to accuracy and compliance· Strong organizational and time-management skills· Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)· Ability to analyze issues, identify root causes, and recommend improvementsWork Environment· Office or shared services environment· Regular interaction with associates, managers, and HR partners across the organization· May require flexibility during peak periods (e.g., onboarding cycles, annual processes)This role reports onsite Mon-Thursday with Friday from home officeSalary range is $75-$85k with bonus<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

HR Shared Services Supervisor

Welcome to Whataburger Careers!The Field Training Specialist partners closely with restaurant leadership and the Regional Training Manager to execute training strategies at the market and unit level. They assess training needs through audits and observations, deliver targeted training, and ensure compliance with company standards. This role is hands-on, focusing on developing Leaders, supporting Manager-in-Training programs, and identifying high-potential talent for career growth. Field Training Specialists also facilitate certified training restaurant processes, assist with new restaurant openings, and provide coaching to improve operational performance. By serving as an in-market training expert, they help drive consistency, elevate hospitality, and strengthen bench talent to support long-term business success.Total Rewards:<ul><li>Competitive Weekly Pay</li><li>Bonus Program with 250% Upside Potential</li><li>Performance for Pay Program – Eligibility to Receive a Pay Increase Once a Year, Based on Performance</li><li>Opportunities for Career Development and Growth</li><li>Healthcare and Life Insurance Benefits</li><li>Paid Time Off - 5 Weeks on Day 1!</li><li>Paid Corporate Holidays</li><li>Company Vehicle, Based on Position</li><li>401(k) Savings Plan with a Competitive Company Match</li><li>Paid Parental Leave – Subject to Eligibility Requirements</li><li>Short-Term Disability</li><li>Long-Term Disability</li><li>Scholarship Program - You and Your Dependents are Eligible!</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Discounted Meals For You and a Guest</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Awards and Recognition For All You Do</li><li>Retirement Celebration Program</li></ul>Responsibilities:<ul><li>Collaborate with restaurant leadership and the Regional Training Manager to&nbsp;identify training needs&nbsp;and recommend strategies for assigned locations.</li><li>Conduct&nbsp;restaurant audits and observations&nbsp;to assess training effectiveness and identify high-potential Family Members.</li><li>Develop and deliver&nbsp;customized training plans&nbsp;tailored to market-specific needs and company initiatives.</li><li>Facilitate&nbsp;Manager-in-Training (MIT) and Operations Leaders-in-Training (OPIT &amp; OLIT) programs, including onboarding, monitoring progress, and recommending completion or removal.</li><li>Recommend&nbsp;development and ready programs for high-performing Shift Leaders and Managers&nbsp;based on performance and readiness.</li><li>Assist in the&nbsp;certification and monitoring of Training Restaurants, ensuring compliance with training standards.</li><li>Support quarterly training rollouts for new products, systems, and LTOs.</li><li>Lead Shift Leader training &amp; development classes, ensuring content is engaging and effective.</li><li>Serve as the&nbsp;training lead for New Restaurant Openings (NRO), coordinating trainer support and execution.</li><li>Monitor and ensure compliance with&nbsp;all required training programs, including food safety, harassment prevention, and workplace safety.</li><li>Ensure strong&nbsp;restaurant training systems using tools like Train U and Training Trackers.</li><li>Provide feedback and recommendations to improve&nbsp;training content and procedures.</li><li>Collaborate with Market Leaders and Operating Partners to&nbsp;address performance gaps through training interventions.</li><li>Celebrate successes and recognize achievements to&nbsp;motivate and inspire teams&nbsp;within the region.</li><li>Partner with HR/Talent Acquisition in region to support&nbsp;talent planning and career development initiatives&nbsp;to strengthen bench strength in assigned markets.</li><li>Ensure&nbsp;cost-effective training execution&nbsp;and maintain fiscal responsibility for training-related expenses.</li><li>Performs other duties as assigned.</li></ul>Education:<ul><li>Associate degree required or equivalent work experience.</li><li>Bachelor’s degree preferred.</li></ul>Experience:<ul><li>1–3 years of experience in restaurant or hospitality leadership preferred. </li><li>Knowledgeable in education or training in adult learning principles and theories</li><li>Prior experience managing people, operations, and P&amp;L performance strongly preferred.</li></ul>Skills:<ul><li>Training Delivery - Ability to effectively facilitate instructor-led and on-the-job training sessions, ensuring engagement and comprehension of key concepts.</li><li>Coaching &amp; Mentoring - Skill in providing constructive feedback and guidance to develop Family Members’ skills and prepare them for leadership roles.</li><li>Talent Identification - Capability to observe and assess performance to identify high-potential individuals for career advancement.</li><li>Communication -Strong verbal and written communication skills to clearly convey expectations, provide feedback, and influence stakeholders.</li><li>Operational Knowledge - Deep understanding of restaurant systems, processes, and standards to ensure training aligns with operational excellence.</li><li>Problem-Solving - Ability to analyze performance gaps and recommend training interventions that drive measurable improvements.</li><li>Adaptability - Flexibility to adjust training approaches based on audience, location, and evolving business needs.</li><li>Collaboration- Skill in partnering with Operations leadership, HR, and Regional Training Managers to align training strategies with business goals.</li><li>Time Management &amp; Prioritization - Ability to manage multiple training initiatives, restaurant visits, and deadlines efficiently.</li></ul>Professional Certification:<ul><li>Demonstrated ability to coach, motivate, and inspire Leaders.</li><li>Demonstrated ability to work in a team environment.&nbsp;</li><li>Proficiency in Microsoft Office, Word, Excel, Outlook, and PowerPoint.</li><li>ServSafe Food Manager Certification required (may vary based on city, county, and state requirements).</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to Whataburger standards &amp; maintain current automobile liability at minimum levels in state of residence.&nbsp;&nbsp;</li><li>Must be able to travel, both locally and long distances (including air travel) to worksites, meeting sites, and other locations.</li></ul>Physical Requirements:<ul><li>Must be able to stand and sit for extended periods of time (up to 10 hours), lift up to 15 lbs. and meet all operational and safety standards.</li><li>Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items.</li><li>Frequent washing of hands.</li><li>Must be able to use computers, telephones, and office equipment</li></ul>7201 Quaker Ave Lubbock TX 79424-2331

Whataburger

Field Training Specialist - Lubbock, TX

<h3>The Role</h3> Everything starts with our customers. At Fidelity, we are dedicated and heavily invested in ensuring the products we deliver are of the highest quality, stability, and experience so that nothing gets in the way of our customers and their financial dreams. We are looking for a highly motivated software engineer in test who can support our Contact Center team in multiple ways such as IVR functional testing, API testing, automation testing, CI/CD build out, and analysis. The outcome of this role will elevate the efficiency and speed at which Fidelity not only delivers stable products but delivers quality to our customers. <h3>The Team</h3> The COE in Quality Engineering resides in the Enterprise Technology in Enterprise Customer Contact Center (EC3) business unit of Fidelity Investments. The COE consists of 20 quality, performance, and capacity engineers with a passion around customer experience and with the engineering tool set to seek challenges including: Functional testing, automated testing, performance testing, chaos testing, application cloud migration and management, CI/CD implementation, security testing and application development. The COE provides domain specialists to squads who develop products with the highest customer quality, security, stability, and experience. This role will directly support the Contact Center team and supports the IVR applications utilized by our customers to communicate with Fidelity resources. The supported applications include but are not limited to Voice applications, API based applications, and cloud-based solutions. <h3>The Expertise You Have</h3> <ul> <li>Bachelor’s degree in a technical discipline or equivalent experience. </li><li>5–7 years of experience in software development or quality engineering with strong automation focus. </li><li>Design, develop, and maintain automated test frameworks using Java, JavaScript, Python, or similar languages. </li><li>Experience with Empirix Hammer or CallMaster for telecom/IVR testing (highly desired). </li><li>Prior exposure to telecom, contact center, or IVR application testing. </li><li>Experience with automation frameworks and libraries such as: Junit, Selenium / TestNG, Playwright, TestRunner frameworks </li><li>Experience with API testing tools like Rest Assured or Karate. </li><li>Hands-on experience testing distributed applications end-to-end. </li><li>Familiarity with AWS services including VPC, S3, Lambda, SQS, and SNS. </li><li>Experience in testing distributed applications across multiple layers of the tech stack. </li><li>Partner with DevOps teams to integrate tests into CI/CD pipelines (Jenkins). </li><li>Create and maintain test data for complex testing scenarios. </li><li>Analyze system requirements, architectures, and technical specifications for testability. </li><li>Experience working in Agile Scrum environments and tools (e.g., JIRA). </li><li>Collaborate closely with product, engineering, and operations teams to improve processes and enhance product quality. </li><li>Conduct static code analysis using tools like SonarQube. </li><li>Contribute to quality standards, engineering best practices, and cross?team improvements. </li><li>Ability to work across teams in matrixed environments and deliver within sprint schedules. </li></ul> Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

Software Engineer in Test

Senior BPM Developer Fidelity Investments is looking for Principal BPM Developers that can work across multiple Fidelity business units to automate, digitize, and transform their operational environments. This position is a hands-on technical leadership role that that will utilize software design and engineering skills to architect and build robust, scalable, and efficient solutions for our business partners. The Team As part of the Advanced Process Solutions (APS) division within Fidelity Investments, you will join an agile team of 6-8 skilled and hardworking individuals tasked with re-imagining the customer experience and associate workflow for Fidelity. The team will be focused on up-front design, development and implementation of innovative solutions that significantly improve operational efficiency and enable an exceptional digital experience for Fidelity business and end users. The Expertise You Have <ul> <li>Bachelor’s Degree </li><li>Java, Groovy, JavaScript, REST API, HTML </li><li>Camunda BPM or other BPM development experience </li><li>CICD Pipeline tools and best practices </li><li>Knowledge of data visualization, reporting and dashboarding tools </li><li>AWS or other Cloud service providers </li><li>Business process improvement or re-engineering </li><li>Liaising with business and technical teams </li><li>Technical leadership and mentoring team members </li><li>Experience with financial services in an operations or technology role is a plus </li></ul> The Skills You Bring <ul> <li>You are comfortable owning the delivery of technical solutions </li><li>You enjoy helping those around you to improve their skill sets </li><li>You can analyze business problems and suggest technical solutions </li><li>You thrive in a collaborative environment and taking on new challenges </li><li>Your communication with peers and leaders is clear and effective </li><li>You are willing and excited to add your voice and opinion to the discussion </li><li>You love to take initiative to solve a problem and get the job done </li><li>You seek to learn and develop expertise in new tools and products </li></ul> The Value You Deliver <ul> <li>Facilitating process design sessions, analyze business processes and document current and future state </li><li>Translating business requirements into solutions that meet the customer need and internal quality and security standards </li><li>Architecting and developing robust and maintainable BPM implementations </li><li>Driving excellence in software development practices and procedures </li><li>Providing a strong voice in analysis and design meetings </li><li>Establishing trusted relationships within the team and our business partners </li></ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com Fidelity Investments is an equal opportunity employer.

Senior BPM Developer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Cloud Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX. <h3>The Role/Team</h3> As Senior, Cloud Engineer, you blend deep Kubernetes services experience and reliability engineering expertise with a passion for delivering results. Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying standards in Resiliency Engineering, Automation, Observability &amp; Chaos Testing. The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation, automation, automation. <ul> <li>Crafting scalable solutions and automation to monitor the health and establish signals to drive understanding of our Container Platform environments. </li><li>Strengthening operational processes with Fidelity support and incident management teams for our cloud ecosystem </li><li>Working with Fidelity and cloud service provider product teams and driving ongoing reliability improvements in their Kubernetes service offerings. </li><li>Anticipating, discovering through ongoing interaction with, and prioritizing client / partner needs to serve as their voice and guide execution of the team. </li></ul> <h3>The Expertise You Have</h3> <ul> <li> Bachelor’s Degree or equivalent experience in a technology related field (e.g. Computer Science, Engineering, etc.) required. </li><li>Production experience running Kubernetes workloads EKS/AKS/RKS(Rancher) </li><li>Experience managing and maintaining Kubernetes Clusters on EKS/AKS and RKS. </li><li>Experience managing and interpreting large datasets using query languages and visualization tools(powerbi/tableau), </li><li>Experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation </li><li>5 -7 years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale. </li><li>5+ years of experience in Cloud development (AWS/Azure) and migration skills </li><li>Experience building and deploying Docker images including Docker Compose </li><li>Hands-on experience with Jenkins Core, including authoring and maintaining declarative CI/CD pipelines and libraries </li><li>Experience with distributed version control systems, Git preferred </li><li>Experience crafting and maintaining logging, monitoring, and alerting capabilities using tools like Datadog and Splunk </li><li>Practical experience in building cloud hosted and native applications for the enterprise. Maintains a deep understanding of a wide variety of AWS/Azure services that support reliability, observability, and automation/orchestration. </li><li>Possess at least one cloud certification (AWS or Azure preferred). </li><li>Experience in incident/crisis management and supporting critically important applications </li></ul> <h3>The Skills You Bring</h3> <ul> <li>Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, OpenTelemetry, Datadog, etc.) </li><li>Ability to automate with various scripting languages (Python, Shell scripting, etc.) </li><li>Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef) </li><li>Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines </li><li>Hands-on Kubernetes skills and knowledge. </li><li>Team: You work in partnership with the Cloud Provider Enablement Platform team and other SRE teams across enterprise. You will work with development teams across Fidelity to understand their usage and need of cloud services and drive reliable and intelligent adoption and ongoing usage of cloud. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Cloud Engineer (SRE)

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Helpdesk Support Specialist to work in Fidelity’s Enterprise Technology Group in Merrimack NH. <h3>Team/Role</h3> We are looking for a highly motivated individual to support our Asset Management’ Quantitative Research and Investments (QRI) business and technology teams. The QRI Helpdesk is the main contact for QRI business for technology issues impacting day to day business operations. In this role within Enterprise Infrastructure &amp; Operations, you will be responsible for Level-1 Production Support which involves phone / email support, creation of tickets, providing first level of incident triage and working with multi-functional teams to mitigate the issue, performing start of day checks for critical applications &amp; onboarding access for new business users. <h3>The Expertise You Have and The Skills You Bring</h3> <ul> <li>Bachelor’s degree preferred in Computer Science, Information Systems, or related subject area. </li><li>Experience supporting Asset Management and/or Investment Management Technology platforms and users preferred. </li><li>Outstanding interpersonal skills – both written and verbal. Assumed here is the ability to discern when and how widely to communicate status updates (based upon the details of the incident and the business environment at the time). </li><li>Experience driving major incidents involving multi-functional teams. Develop communications to keep the business and technology teams informed. Participates in root cause identification and problem management discussions. </li><li>Experience with systems administration and managing physical and virtual desktops, active directory services, and cloud hosted services. </li><li>Experience supporting databases, applications, and infrastructure in an AWS Cloud environment. </li><li>Experience writing SQL queries and using any of the monitoring and alerting tools like Splunk, Dynatrace, DataDog, AWS Cloudwatch. </li><li>Good understanding and working knowledge of ITIL framework and ITSM practices. </li><li>Experience with reporting tools like Tableau or PowerBI. </li><li>Continuous improvement practice - Find opportunities for improvements that drive efficiencies, improve customer experience &amp; reduce risk to production. </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Helpdesk Support Specialist

SUPPLEMENTAL INSTRUCTION LEADER 
Number of Openings:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1
Employee Classification:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Non-Exempt
Institution:&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Cleveland State Community College
Department:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tutoring and Learning Center
Campus Location:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cleveland, TN
Salary Range:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
Position Status:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Part-Time Temporary / *Not to exceed 29 hours/week
Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service. We wish to hire individuals with similar values who can help us accomplish those goals.
Special Instructions to Applicants:&nbsp; 
To be considered for a position at Cleveland State, you must complete an online application. Your skills, abilities, qualifications, and years of experience will be evaluated solely based on the information provided in your application. Any work experience not included will not be considered for meeting the minimum requirements or determining compensation for the position.
Please note the following:&nbsp;
<ul>
<li>Attaching a resume does not substitute for completion of the application form.</li>
<li>Part-time work experience is calculated at 50% of full-time experience.&nbsp;</li>
</ul>
JOB SUMMARY
Supplemental Instruction (SI) Leaders facilitate group study sessions, commonly called "SI sessions," to support student learning. This role requires instructional skills and the ability to adapt teaching strategies to meet the needs of a group. SI Leaders actively plan and lead instructional activities during group tutoring sessions to enhance understanding and academic success.
ESSENTIAL JOB FUNCTIONS
<ul>
<li>Conduct small-group tutoring sessions to support students’ understanding of course material at all levels.</li>
<li>Apply a variety of teaching strategies, methods, and techniques to enhance learning.</li>
<li>Maintain accurate records of tutoring sessions.</li>
<li>Attend mandatory SI Leader training at the start of each semester.</li>
<li>Monitor students and maintain a safe, supportive learning environment during program activities.</li>
<li>Assist students in developing effective study skills and strategies.</li>
<li>Motivate and encourage students through positive feedback and reinforcement.</li>
<li>Foster a college-going culture by providing informal mentoring and guidance to students.</li>
<li>Other duties as assigned by supervisor(s).</li>
</ul>
EQUIPMENT
<ul>
<li>Perform tasks using personal computers and peripheral devices.</li>
<li>Operate and maintain (if applicable) office equipment such as photocopiers, printers, and scanners to support daily workflow.</li>
</ul>
KNOWLEDGE, SKILLS AND RESPONSIBILITIES
<ul>
<li>Attend two weekly lecture classes for the courses they support (approximately 2 hours and 40 minutes per week).</li>
<li>Attend one weekly lab session (approximately 1 hour and 10 minutes per week).</li>
<li>Plan and lead two weekly SI group study sessions (approximately 2 hours per week).</li>
<li>Communicate clearly and work effectively with students, faculty, and staff.</li>
<li>Collaborate with teachers and students to support learning.</li>
<li>Maintain familiarity with Banner software and community college practices (preferred).</li>
<li>Proficiency in use of Google Suite and Microsoft Suite.</li>
</ul>
JOB STANDARDS/QUALIFICATIONS
<ul>
<li>High School Diploma or High School Equivalency Diploma.</li>
<ul>
<li>Diploma in progress is permissible.</li>
</ul>
<li>Must have earned a grade of A in the relevant course being tutored.</li>
<li>Must be a current college student (college or university)</li>
<li>Must be available to work a minimum of 8 hours per week.</li>
<li>Valid driver’s license.</li>
</ul>
JOB LOCATION
This is an on-site position with the primary workplace in the Tutoring and Learning Center located in the Library Building at Cleveland State Community College in Cleveland, Tennessee.
__________________________________________________________________________________________
Applicants may be subject to a background check and credit check.
__________________________________________________________________________________________
If you are interested, click on the link to apply.&nbsp;
__________________________________________________________________________________________
Human Resources Office Telephone: 423-478-6203; FAX: 423-478-6257 Email: <a href="mailto:humanresources@clevelandstatecc.edu" target="_blank">humanresources@clevelandstatecc.edu</a>
Website:&nbsp;<a href="https://careers.tbr.edu/jobs/www.clevelandstatecc.edu" target="_blank">www.clevelandstatecc.edu</a>
The following link will direct you to a reporting section of the college’s website:&nbsp; <a href="https://www.clevelandstatecc.edu/a-z-index/how-do-i-report/" target="_blank">How Do I Report</a>

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