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Description - External This position is responsible for Driver dispatch operations in the Transportation Department. McLane promotes earning, learning, and living a great life. We are a team, and we want to work with you. So, here's the details: <ul><li>Generous benefits available on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Get paid early. Get paid fast. </li><li>401(k) with annual company match.</li><li>Paid holidays, vacation time, educational assistance program, and more!</li></ul> ESSENTIAL FUNCTIONS: <ul><li>Prepare daily records and memos, and maintain filing system for Driver Vehicle Inspection Reports. </li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps, and store keys for drivers. </li><li>Develop and update driver and helper dispatch schedule daily. </li><li>Understand DOT hours of service and ensure driver compliance. </li><li>Set up daily tractor/trailer assignment for drivers. </li><li>Verify the roadworthiness of tractors and trailers and keep maintenance records. </li><li>Contact customers to inform them of variances in delivery times. </li><li>Expedite driver manifests and highlight keys. </li><li>Provide timely reports to immediate supervisor as requested. </li><li>This position has additional duties. Special projects may be assigned at the position supervisor's discretion. </li></ul> MINIMUM QUALIFICATIONS &amp; REQUIREMENTS: <ul><li>Have a high school diploma or equivalent. </li><li>At least 2 years of similar work experience is preferred </li><li>Have a solid working knowledge regarding the distribution environment and dispatch issues and procedures. </li><li>Be knowledgeable with PeopleSoft relating to recordkeeping and scheduling for drivers and helpers. </li><li>Proficiency with Microsoft Office programs (Excel, Outlook, Word, Access) is preferred. </li><li>Be able to read maps. </li><li>Candidates may be subject to a background check and drug screen, in accordance with applicable laws.</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

Coordinator, Dispatch

Take your career further! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Transportation Manager establishes and maintains the smooth operation of the Transportation department at a McLane distribution center. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Transportation Manager: <ul><li>Assist with providing 24-hour coverage. </li><li>Provide general supervision of all transportation operations managers and functional processes within the department. </li><li>Maintain a properly staffed and trained department that offers the highest levels of logistics support to the warehouse. </li><li>Plan, direct, and coordinate all delivery and backhaul activities. </li><li>Drive key performance indicators for cost savings. </li><li>Efficiently utilize manpower via proper scheduling and training to provide the highest levels of customer service at the store level. </li><li>This position has additional duties; special projects may be assigned. </li></ul> Qualifications you'll bring as a Transportation Manager: <ul><li>Bachelor's degree in Business or a related field. </li><li>5+ years experience with all facets of outbound transportation; knowledge of distribution systems, including routing and backhaul/transfer procedures. </li><li>4+ years of accounting, planning, analytical, and/or reporting experience; ability to identify financial issues and provide cost-effective solutions. </li><li>Experience managing large numbers of driving staff; experience with hiring, training, and motivating teammates and resolving employee relations issues. </li><li>Microsoft Office skills (Excel, Word, Access). </li><li>PREFERRED qualifications for this position include: Outbound transportation experience at a distribution center; experience using Trimble/PeopleNet or similar transportation management systems (TMS); prior positions that offered increasing responsibility levels. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the Restaurant, Retail, and E-Commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Transportation Manager

Take your career further! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Assistant Transportation Manager is responsible for establishing and maintaining a smooth operation of a Domicile within the Transportation Department and helps provide 24 hours coverage. The primary responsibility is to maintain a properly staffed and trained department that supports the warehousing function by offering the highest levels of logistics support. Benefits you can count on: <ul><li>Pay rate: $65,000.00 to 85,000.00 per year.</li><li>This role is also eligible to participate in the annual incentive plan with a target incentive of 10% of your base annual salary.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an Assistant Transportation Manager: <ul><li>Direct and motivate teammates.</li><li>Coordinate the investigation of accidents, injuries, or unsafe conditions through the application of company safety standards.</li><li>Be responsible for compliance and knowledge with Federal Department of Transportation regulations and other safety standards.</li><li>Maintain fleet in a safe manner in accordance with company and governmental standards. Comply effectively with company work and safety rules.</li><li>Provide general supervision of all transportation dispatchers and functional processes within the domicile.</li><li>Maintain effective and timely scheduling of Transportation teammates and management staff.</li><li>Facilitate communication within the management team and between the teammates and management.</li><li>Conduct scheduled performance reviews for all management staff and submit recommendations for salary adjustments.</li><li>Provide training as needed to maintain an efficient and knowledgeable work force.</li><li>Enforce general company policies and issuance of coaching/disciplinary documentation to teammates.</li><li>Exhibit leadership and maintain level of managerial professionalism at all times.</li><li>Work with Transportation Manager to resolve issues between warehousing and distribution.</li><li>Plan, assign and direct work; address complaints and resolve problems.</li><li>Work independently and in a team environment.</li><li>Maintain a flexible work schedule to meet the changing needs of the Transportation Department.</li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as an Assistant Transportation Manager: <ul><li>Bachelor's degree in Business or a related field is preferred.</li><li>Have 3 years of experience in all facets of outbound transportation, preferably a distribution center.</li><li>Be skilled on Excel, Microsoft Word, and Access programs; PEOPLE NET or similar programs (preferred).</li><li>Have experience in managing drivers to include hiring, training, motivating teammates, and resolving teammate relations issues.</li><li>Be able to write reports, business correspondence, procedure manuals, and inter-company memos/outside correspondence.</li><li>Have minimum of 2 years of accounting, planning, analytical and/or reporting experience, in positions with increasing responsibility is preferred.</li><li>Be able to effectively present information and respond to questions from groups of managers, customers, vendors, and teammates.</li><li>Be able to define problems, collect data, establish facts and draw valid conclusions.</li><li>Have knowledge of distribution systems to include order routing, backhaul and transfer procedures. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the Restaurant, Retail, and E-Commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing teammate training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Asst Manager, Transportation

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Delivery Assistant is a physical, fast-paced position providing direct support to a McLane Delivery Driver. As a Delivery Assistant, you will not be driving the delivery truck. You will be bending, lifting, and walking on a daily basis. Similar to our Delivery Drivers, you also represent the face of our company to our customers. Great customer service skills are a plus! Benefits you can count on: <ul><li>Pay Rate: $20.35 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Delivery Assistant: <ul><li>Unload trailer using a hand truck or 2-wheeled dolly. </li><li>Place all delivery items in customer-designated food-safe storage areas. </li><li>Assist the Driver's efforts to ensure accurate and on-time deliveries. </li><li>Work safely to prevent injury to people and damage to products. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Delivery Assistant Teammate: <ul><li>At least 18 years of age. </li><li>Lift and move product and pallets which may weigh up to 75 pounds. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Delivery Assistant

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Transportation Coordinator is responsible for the daily administrative functions in the Transportation department. They ensure that drivers are aware of any changes that may or will occur and provide route change information to customers as needed. Benefits you can count on: <ul><li>Pay rate: $17.50 per hour BOE</li><li>Schedule: Sunday - Thursday, 6:00pm - 2:30am</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Transportation Coordinator: <ul><li>Prepare delivery paperwork for drivers.</li><li>Pull and put away keys.</li><li>Confirm driver on routes.</li><li>Perform DOT file maintenance.</li><li>Process payroll.</li><li>Check in driver and verify paperwork.</li><li>This position has additional responsibilities. Special projects may be assigned at the position supervisor's discretion. </li></ul> Qualifications you'll bring as a Transportation Coordinator Teammate: <ul><li>Have a high school diploma or equivalent. </li><li>At least 2 years of work experience in a similar function is preferred. </li><li>Have good computer skills, including Microsoft products. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Coordinator, Transportation

Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. The BI Data Engineer Manager is a hybrid remote position which will require the candidate to report and work from the office four days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Position Overview: Plan, organize, and manage the activities of the Data Engineering team to provide an efficient and cost-effective data infrastructure for McLane Company and provide maximize productivity using technology. We are looking for a Cloud Data Engineering Manager with hands-on experience in Cloud technologies like: Azure, Azure Data Factory, Databricks, Microsoft Fabric, PySpark, Spark, SQL, Notebook, and Airflow Orchestration and DevOps CI/CD experience. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> Essential Job Functions/Principal Accountabilities: <ul><li>Lead the evaluation, implementation and deployment of emerging tools and process for analytics data engineering to improve productivity and quality.</li><li>Maintain an infrastructure that provides flexibility and responsiveness, while supporting the productivity needs of the business using secure, stable and comprehensive industry standard technology, methods and tools.</li><li>Design, develop, optimize, and maintain data architecture and pipelines that adhere to ELT principles and business goals.</li><li>Solve complex data problems to delivers insights that helps business achieve its goals.</li><li>Create data products for engineer, analyst, and data scientist team members to accelerate their productivity.</li><li>Engineer effective features for modelling in close collaboration with data scientists and businesses</li><li>Develop and deliver communication and education plans on analytic data engineering capabilities, standards, and processes.</li><li>Provide up-to-date solutions that enable the business units to gain productivity and continue to become more competitive, including both on premise and cloud-based environments.</li><li>Implement, maintain, and validate Disaster Recover and Business Continuity procedures for storage and open system environments.</li><li>Provide Root Cause Analysis, including necessary remediation steps, for system issues resulting in unplanned business impact greater than 4 hours.</li><li>Perform other duties as assigned.</li></ul> Minimum Skills &amp; Qualifications: <ul><li>Bachelor's degree in computer science, statistics, engineering, or a related field.</li><li>Three or more years of managerial experience, budget, and purchase execution responsibility.</li><li>Five or more years of broad-based experience in data analysis, conceptualizations, modeling, reporting, data governance working with structured and unstructured data.</li><li>Five or more years' experience with designing and maintaining data warehouses and/or data lakes with big data technologies such as Spark/Databricks, or distributed databases, like Redshift and Snowflake, and experience with housing, accessing, and transforming data in a variety of relational databases.</li><li>Experience in building data pipelines and deploying/maintaining them following modern DE best practices (e.g., DBT, Airflow, Spark, Python OSS Data Ecosystem)</li><li>Knowledge of Software Engineering fundamentals and software development tooling (e.g., Git, CI/CD, JIRA) and familiarity with the Linux operating system and the Bash/Z shell</li><li>Experience with cloud database technologies (e.g., Azure) and developing solutions on cloud computing services and infrastructure in the data and analytics space.</li><li>Strong written and verbal communication skills</li><li>Understanding of machine learning, data science, computer vision, artificial intelligence, statistics, and/or applied mathematics as necessary to carry out role effectively.</li><li>Ability to work outside of normal business hours to support resolution of issues.</li><li>Ability to manage multiple projects simultaneously.</li></ul> Working Conditions: <ul><li>Office environment</li></ul> Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

BI Data Engineering Manager

At American Express, our culture is built on a 175-year history of innovation, shared values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for architecting and engineering data access security controls that manage, monitor, measure, and report the data access security posture of the organization’s data estate.&nbsp; Specifically, this role will focus on controlling access to semi-structured and unstructured data hosted on distributed servers, cloud, storage, file systems, file shares and collaboration repositories. Data access controls will cover person and non-person identities and their access, including but not limited to users, applications, APIs, and GenAI.Organizational Context:Reports to the Director of Data Access Management. The Data Access Management team architects, engineers and operates data access controls for structured, semi-structured and unstructured data hosted on the mainframe, distributed servers, cloud, storage, file systems, file shares and collaboration repositories like SharePoint, Confluence, Slack, OneDrive, GitHub etc. Works across Technology Risk and Information Security, Privacy, Enterprise Data Governance, hosting platform teams to meet business, security, risk, and compliance objectives for a Category 2 bank. The Data Access Management team functions in support of the broader Data Security Posture Management program.Key Responsibilities:<ul><li>Automate discovery and remediation of excess permissions in M365 and other unstructured data platforms.</li><li>Develop custom scripts and automation workflows for deprovisioning access based on leavers or transfer events, and usage inactivity.</li><li>Manage and make enhancements to access attestation portal</li><li>Implement automated solutions to initiate access reviews for high-risk items.</li><li>Implement solutions to monitor and remediate access anomalies and policy violations.</li><li>Deploy workflows to aggregate permissions from unstructured data platforms through APIs.</li><li>Perform data analysis and reporting as needed.</li></ul>Education &amp; Experience:<ul><li>Bachelor’s degree in computer science, Information Security (or equivalent work experience)</li><li>7+ Years of hands-on experience.</li></ul>Technical Skills:<ul><li>Strong expertise in Java (Spring Boot, REST API)</li><li>Development experience with Node, React, Java/J2EE, Restful Webservices</li><li>&nbsp;Experience in cloud deployment in a continuous integration, and continuous delivery model (CI/CD).</li><li>Experience with CSS, HTML, JavaScript, and similar UI frameworks (jQuery, React Angular)</li><li>Experience working with containers and microservices in the cloud.</li><li>SQL Proficiency: Writing complex queries, joins, stored procedures, functions, and triggers.</li><li>Experience using Microsoft Graph data connect</li></ul>High-performing Behaviors:<ul><li>Shares critical expertise and knowledge to support team.</li><li>Uses breakthrough thinking to generate insights, alternatives, and opportunities to prevent attacks.</li><li>Analyzes complex information and identifies the most meaningful details.</li><li>Identifies several ways to do things differently that will continuously strengthen the security posture.</li><li>Takes initiative, handles problems, and acts on own initiative without being prompted.</li><li>Transparently leads through change, ambiguity and brings clarity.</li><li>Prepares well in advance to maximize resource and time</li></ul>Game Changers:<ul><li>Communications</li><li>Teamwork</li><li>Continuous Improvement</li><li>Courage</li><li>Curiosity</li><li>Ingenuity</li><li>Tenacity</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

American Express

Senior Cybersecurity Engineer-Java

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsibilities:<ul><li>Work with cross-functional teams, fostering a culture of technical excellence, collaboration, and innovation.</li><li>Lead and collaborate within Agile teams to deliver chatbot-related data features, support business and product changes, and drive sprint prioritization.</li><li>Stay current with emerging database technologies, big data platforms, and AI/ML capabilities—driving adoption of best practices across the organization.</li><li>Convert logical chatbot data architectures into robust physical designs; develop and test database solutions supporting natural language processing and chatbot intent systems.</li><li>Administer and optimize databases, data warehouses, and datamarts to ensure performance, scalability, and reliability.</li><li>Diagnose and resolve chatbot data performance issues—ensuring optimal replication, high availability, and effective analytical strategies.</li><li>Develop and enforce standards for chatbot data management, security, and governance, while contributing to tooling and methodology decisions.</li><li>Enhance Big Data strategies by designing advanced indexing, partitioning, and query optimization solutions to support real-time chatbot decision making.</li><li>Partner with product and business teams to align chatbot engineering solutions with enterprise objectives and customer experience goals.</li></ul>Education &amp; Knowledge:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or related field (or equal experience).</li><li>Strong knowledge of&nbsp;Big Data / NoSQL design and development&nbsp;(document, column family, graph data stores).</li><li>Deep understanding of&nbsp;database management systems: storage formats, replication, encryption, performance tuning, and high availability.</li><li>Proficiency with&nbsp;distributed systems, algorithms, and both relational &amp; non-relational databases.</li><li>Familiarity with&nbsp;machine learning, AI, relational database systems, and open-source data technologies.</li></ul>Experience:<ul><li>Proven experience in&nbsp;data engineering, chatbot systems, or related roles.</li><li>Expertise in&nbsp;SQL and Python&nbsp;(Java or other programming languages a plus).</li><li>Hands-on experience with database ecosystems such as&nbsp;HBase, Hive, GCP tools, NoSQL (MongoDB, Cassandra, Redis, Couchbase), BigQuery, Spanner, PostgreSQL, Oracle, or DB2.</li><li>Background in&nbsp;chatbot-specific data pipelines, conversational AI metrics (e.g., RAG response rate, temperature impact), and NLP model integration&nbsp;is highly desirable.</li><li>Strong experience in&nbsp;performance tuning for Big Data and AI workloads.</li><li>Knowledge of&nbsp;Agile, Scrum, XP, or other modern software delivery methodologies.</li><li>Infrastructure design expertise (e.g., storage integration, cloud data services).</li><li>Experience with ServiceNow data.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Service Delivery Manager, Proactive ServicingJob SummaryThe Service Delivery Manager for Proactive Servicing is a pivotal leadership role responsible for shaping and executing the enterprise-wide strategy for device health and proactive support. This individual will leverage advanced monitoring platforms like&nbsp;Nexthink and other device health monitoring tools&nbsp;to identify and mitigate potential issues before they impact colleague productivity. A&nbsp;strong understanding of ServiceNow and IT Service Management (ITSM) principles&nbsp;is crucial for integrating proactive insights into existing workflows, ensuring high levels of service delivery compliance, and meeting key performance indicators (KPIs) related to proactive servicing and containment. The role demands a blend of technical expertise, strategic foresight, and a relentless focus on optimizing the colleague experience through data-driven approaches.Responsibilities<ul><li>Develop, implement, and continuously refine the proactive servicing strategy across the organization, with a core focus on anticipating and preventing end-user issues to enhance the overall colleague experience.</li><li>Take ownership of the enterprise device health program, utilizing insights derived from Nexthink and other device monitoring tools to identify trends, automate remediation actions, and drive continuous improvement in device performance.</li><li>Integrate proactive servicing insights and capabilities deeply into the ServiceNow platform, ensuring seamless workflow automation, incident deflection, and problem management.</li><li>Define, monitor, and report on key compliance KPIs related to service delivery, proactive interventions, and overall device health, ensuring adherence to ITIL and other relevant ITSM frameworks.</li><li>Maximize the effective utilization of device health monitoring tools (e.g., Nexthink) by servicing engineers and support teams for effective troubleshooting, remote actions, and preventative measures.</li><li>Analyze complex device health data, sentiment data, and operational metrics to provide predictive insights and actionable recommendations to leadership, informing strategic improvements.</li><li>Collaborate extensively with various internal teams including product engineering, traditional support channels (Concierge, TechCare), and Active Directory, to ensure end-to-end alignment and solution delivery.</li><li>Champion continual process improvements within the proactive servicing domain, identifying opportunities for innovation and automation to enhance efficiency and effectiveness.</li><li>Build and maintain strong relationships with senior leaders, business unit representatives, and vendor partners, effectively communicating the value, impact, and challenges of proactive servicing initiatives.</li></ul>Qualifications<ul><li>Proven track record in a Service Delivery or IT Operations leadership role with a significant focus on proactive servicing, preventative maintenance, and enhancing end-user experience.</li><li>Deep technical understanding and practical experience with device health monitoring tools, especially Nexthink. Familiarity with other DEX (Digital Employee Experience) tools is a strong plus.</li><li>Strong working knowledge and practical experience with the ServiceNow platform (e.g., Incident, Problem, Change, Knowledge, ITOM, ITAM modules) and a solid understanding of ITIL or other ITSM best practices.</li><li>Demonstrated ability to analyze large datasets, identify trends, create meaningful reports, and translate technical findings into clear, strategic insights for executive consumption.</li><li>Experience in managing service compliance, understanding operational risks, and implementing controls within an IT service environment.</li><li>Exceptional analytical, problem-solving, and critical thinking skills, with the ability to define strategic roadmaps and drive complex initiatives.</li><li>Excellent verbal and written communication skills, capable of articulating complex technical and strategic concepts persuasively to diverse audiences, from engineers to senior VPs.</li><li>Proven ability to lead initiatives, foster cross-functional collaboration, and drive consensus in a fast-paced environment.</li><li>Education:&nbsp;Bachelor’s degree in information technology, Computer Science, or a related field, or equivalent extensive practical experience in IT service management.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Technical Operations Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Enterprise Architecture:Enterprise Architecture is an organization at American Express and it is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:<ul><li>Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.</li><li>Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.</li><li>Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.</li><li>Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach. </li></ul>Software Development:<ul><li>Mid-level ability in software development, such as coding assignments</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Participate in code reviews and automated testing</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections Leadership</li><li>Demonstrate increased self-reliance to achieve team goals</li><li>Influence team members with creative changes and improvements by challenging status quo and demonstrating risk taking</li></ul>Qualifications – External Minimum requirements:Minimum of 6 years of software development experience in a professional environment and/or comparable experience such as:<ul><li>Familiar with Agile or other rapid application development methods</li><li>Experience with design and coding in Java and across one or more platforms and additional languages as appropriate</li><li>Experience with&nbsp;streaming technologies such as Apache Spark, Kafka, Flink, Beam and Scala as a programming language preferred</li><li>UI experience using React, Node a plus</li><li>Backend experience including Apache Cassandra, and relational databases such as Oracle, PostgreSQL a plus</li><li>Hands-on expertise with application design, software development and automated testing.</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational and No-SQL databases</li><li>Confirmed experience with object-oriented design and coding with variety of languages</li><li>Experience in managing and delivering applications and services using a cloud computing model across Public, Private, and Hybrid Cloud environments.</li><li>Experience with GCP Dataproc, Pubsub and Bigtable is a plus</li><li>Bachelor’s degree in computer science, computer science engineering, or related experience required, advanced degree preferred</li></ul>Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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