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Edmonds, WA – Seeking Entry-Level ScribeGain Experience Working Side-By-Side With Frontline PhysiciansAs part of our Medical Scribe program, you play a vital role in supporting physicians and health care providers while gaining first-hand knowledge and practical experience in the field. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. As part of the Vituity Scribe Program, there are multiple opportunities to fit your needs, including gaining experience in units such as the Emergency Department, Intensivist Care, Telemetry and Medical-Surgical.The Opportunity<ul><li>Firsthand exposure to a clinical setting for undergraduates or post-baccalaureate students pursuing a career in healthcare.</li><li>Great opportunity for students taking time off before Medical, PA or NP school.</li><li>Scribe hours are counted towards clinical training for most PA and medical school programs.</li><li>Work one-on-one with physicians and other health care providers. Become proficient in medical terminology and put you a few steps ahead of someone else that is entering the same program as you and has not had this experience.</li><li>Outstanding networking and resume building opportunities.</li><li>Connect with our scribe alumni for mentorship opportunities.</li><li>Completion of scribe application test is required – if applying to more than one scribe position, you are not required to take the eSkill assessment test beyond the first time, unless wanting a better score from your first time.</li><li>If the site you are applying for is hiring, you will be contacted by a recruiter only if your skills and experience best match the requirements of the current job opportunity.</li><li>Due to the high volume of applicants, we are not able to respond to phone inquiries regarding application status at this time.</li></ul>Required Experience and Competencies<ul><li>Responsible and mature demeanor with a passion for medicine.</li><li>Strong writing skills.</li><li>Quick and accurate typing speed.</li><li>Experience with medical terminology, human anatomy and human physiology is preferred.</li><li>Each scribe works 2-3 shifts per week (including weekends and a holiday).</li><li>Ability to stand, walk and follow a physician for extended periods of time.</li><li>Ability to work in a stressful and fast paced environment.</li><li>1 year commitment at this site, continuous one year, not a summer position.</li><li>Excellent follow through.</li><li>Self-motivated.</li></ul>The PracticeSwedish Edmonds Hospital – Edmonds, Washington<ul><li>Level IV Trauma Center, STEMI Receiving Center, and stroke center.</li><li>188-bed hospital and 28-bed Emergency Department.</li><li>Sophisticated RME setup with 4 intake rooms, 7 treatment chairs and 2 procedure rooms; all rooms have capability to convert to full treatment rooms if needed.</li><li>Annual volume of 51,000 with a 17% admit rate.</li><li>Vituity scribes available and Vituity-staffed Urgent Care.</li></ul>The Community<ul><li>Edmonds, Washington, is a charming coastal city that offers a unique blend of small-town charm, scenic beauty, and vibrant culture, making it a remarkable city.</li><li>Located just north of Seattle, Edmonds boasts stunning views of Puget Sound, the Olympic Mountains, and nearby Whidbey Island.</li><li>The city's historic downtown is home to art galleries, local shops, and delicious restaurants, while Edmonds’ waterfront offers opportunities for boating, beachcombing, and enjoying beautiful sunsets.</li><li>Residents enjoy a mild Pacific Northwest climate, with cool, rainy winters and pleasant summers ideal for outdoor activities like hiking, kayaking, and exploring local parks.</li><li>Edmonds is known for its excellent schools, strong sense of community, and easy access to Seattle, offering the perfect balance of peaceful suburban living and urban convenience.</li><li>With its welcoming atmosphere and stunning surroundings, Edmonds is a truly special place to call home.</li></ul>Benefits &amp; BeyondVituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>EAP, travel assistance and identify theft included.</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees.</li></ul>The hourly rate for this role is $16.66 per hour.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.Applicants only. No agencies please.

Vituity

Scribe - Emergency Medicine - Swedish Edmonds Hospital

Edmonds, WA – Seeking Urgent Care Advanced ProvidersBecome a Valued Member of Your Urgent Care TeamAs an Advanced Provider, you play a critical role in our mission to improve lives in Urgent Care and are a valued member of the full care team. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Seeking Urgent Care physician assistants and nurse practitioners.</li><li>Candidates wanting to work in an academic setting with current residents desired.</li><li>Current national certification and DEA required.</li><li>Current WA state license is a plus.</li></ul>The PracticeSwedish Edmonds Urgent Care – Edmonds, Washington<ul><li>A high-functioning urgent care with 10 rooms and a procedure room.</li><li>Level IV Trauma Center, STEMI Receiving Center, and Stroke Center.</li><li>Facility hours are Mon-Fri 8a-8p and Sat-Sun 8a-4p.</li><li>Annual volume of 24,000 with an average of 40-80 patients per day.</li><li>Point of Care Testing and on-site x-ray with CT and MRI across the street.</li></ul>The Community<ul><li>Edmonds, Washington, is a charming coastal city that offers a unique blend of small-town charm, scenic beauty, and vibrant culture, making it a remarkable city.</li><li>Located just north of Seattle, Edmonds boasts stunning views of Puget Sound, the Olympic Mountains, and nearby Whidbey Island.</li><li>The city's historic downtown is home to art galleries, local shops, and delicious restaurants, while Edmonds’ waterfront offers opportunities for boating, beachcombing, and enjoying beautiful sunsets.</li><li>Residents enjoy a mild Pacific Northwest climate, with cool, rainy winters and pleasant summers ideal for outdoor activities like hiking, kayaking, and exploring local parks.</li><li>Edmonds is known for its excellent schools, strong sense of community, and easy access to Seattle, offering the perfect balance of peaceful suburban living and urban convenience.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Variety of Pre-Tax Savings Accounts including HSA, FSA, Dependent Care and Commuter Benefits</li><li>Time Off when you need it: Start with 4 weeks PTO annually and increase to 6 weeks with tenure, plus generous sick leave</li><li>Flexible scheduling for work/life balance</li><li>Yearly annual cash bonus</li><li>Professional Expense Reimbursement for medical staff dues, states licenses, DEA license, and national recertification fees</li><li>Up to $1,500 annual allowance for medical education courses and professional memberships</li><li>Student Loan Refinancing Discounts</li><li>EAP, travel assistance and identify theft included</li><li>Free education opportunities for personal and professional growth</li><li>Several wellness programs that focus on provider wellbeing and health</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>Salary range for this role is $70 - $90 per hour. Please speak with a recruiter for more information.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Physician Assistant or Nurse Practitioner - Urgent Care - Swedish Edmonds Urgent Care

Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Hours: M-F 8:00am-4:30pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Patient Services Rep. (Front Desk)

Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Patient Services Rep. (Front Desk) 

Position SummaryThe role of the Medical Scribe is critical for effective, accurate and excellent patient care. Accuracy and efficiency of the scribe and medical records team directly impacts our mission to be the leader in physician-managed healthcare services and to provide excellent surgical and clinical care for every patient, every day. Proliance physicians rely on the Medical Scribe to be present with the physician, providing assistance as directed and to extract the relevant information from all patient encounters.Location: Proliance Edmonds Orthopedic Center - Edmonds clinicSchedule: Mondays &amp; Wednesdays 8:00am - 5:00pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the Medical Scribe include, but are not limited to:<ul><li>Accurate and thorough documentation of medical visits and procedures as they are being performed by the physician remaining side-by-side with the physician on every patient exam</li><li>Providing assistance in patient care as requested; setting up for procedures as directed; answering all telephone calls into the exam room for the provider and relaying complete caller information to the provider discretely.</li><li>Obtaining the accurate chief complaint (s) and consistently documenting the three constitutional exam elements</li><li>Anticipating and accommodating individual physician preferences or specific protocols. </li><li>Navigating throughout systems software to find necessary information pertaining to the patient.&nbsp; </li><li>Ensuring that patient history form is complete, including “no” answers to “normal” </li><li>Reviewing and modifying the HPI along with additional pertinent information that the patient may offer the physician</li><li>Documenting detailed information and inputting data into patient’s medical record as directed by the physician.</li><li>Operating as a go-to/point person for billing questions as indicated by physicians coding choices.&nbsp; Consistently resolving issues with expertise</li><li>Maintain responsibility for finding and entering the correct diagnosis codes in the EMR plan page.</li><li>Documenting findings of diagnostic tests into EMR as directed by the physician.</li><li>Completing the chart (under the direction of the physician), preparing to generate and fax completed note to the referring physician within 24 hours.</li><li>Reviewing log procedures performed in the office by the physicians in order to ensure billing accuracy.</li><li>Spotting mistakes or inconsistencies in medical documentation and checking to correct the information in order to reduce errors</li><li>Facilitating the patient through the clinic into designated areas with proficiently (if the room coordinator is not available).</li><li>Expected to assist with handling phone triage, prescription refills, and lab requisitions.</li><li>Complete duties and assist others as directed</li><li>Follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the equivalent plus a minimum of one-year experience in a medical office</li><li>Experience and/or certification as a medical assistant is strongly preferred</li><li>Current/recent knowledge ICD-10-CM and CPT coding is necessary</li></ul>Knowledge, Skills and Abilities<ul><li>Exhibits an excellent knowledge of medical terminology, including familiarity with the spelling, vocabulary and common abbreviations associated with the designated physician center</li><li>Ability to properly code and report medical record data according to CMS guidelines.</li><li>Strong keyboard, computer skills and working knowledge of MS Word</li><li>Ability to type 50 WPM preferred</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Resourcefulness in addressing and trouble-shooting first level problems and tenacity to see things through to solution; exercise judgment when involving others</li><li>Demonstrated ability to perform in a high-volume, fast paced environment</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little to no supervision.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Scribe (part-time)

Position SummaryProliance Surgeons Everett Bone &amp; Joint is seeking a part-time to full-time Advanced Registered Nurse Practitioner (ARNP) to work with our fellowship trained Orthopedic and Spine surgeons. Our private, physician owned practice, currently consists of 8 fellowship trained surgeons and 3 physician assistants. Our primary office and ambulatory surgery center are located in Everett, Washington where we offer a full spectrum of orthopedic services including an AAAHC-certified outpatient ambulatory surgery center, a full-body MRI center and digital radiography. &nbsp;Everett Bone &amp; Joint is a division of Proliance Surgeons, a specialty physician practice of 150 physicians and over 100 care centers throughout the Puget Sound region. &nbsp;Learn more about us at proliancesurgeons.com/ebj.&nbsp;We are looking for an ARNP with clinical experience to join our orthopedic and spine team. The practice covers all subspecialties of orthopedics and is a very well-known and respected practice in Everett, WA and surrounding communities. A successful candidate will be a supportive partner with the physicians; one who exercises flexibility and adaptability to meet the needs of the practice. The ideal candidate would have several years’ experience in management of spine, back and neck care. The chosen ARNP will spend the majority of time working within the designated specialty but will also include opportunities for cross-coverage. We are a team oriented group focused on working together in order to ensure that our patients receive exceptional care.Key Duties and ResponsibilitiesThe key duties and responsibilities of the ARNP include, but are not limited to:<ul><li>Independent patient care (in clinic seeing post ops, pre-ops, new patients, established patients, and performing injections or other minor procedures/reductions, interpreting images, and reviewing labs) as well as inpatient consults, admissions, discharges, and ER evaluations.</li><li>Developing appropriate treatment plans</li><li>No primary ER or after-hours call responsibility&nbsp;</li></ul>Education/Experience<ul><li>Master’s degree of Nursing</li><li>Washington State Registered Nurse and Advanced Registered Nurse Practitioner License, Current</li><li>Current CPR and BLS from the American Heart Association</li><li>Two years prior experience in surgery a plus</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced physical assessment and critical thinking skills required</li><li>Ability to listen, interact and communicate verbally and in writing</li><li>Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

 Advanced Registered Nurse Practitioner (ARNP)

Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Work schedule: Monday - Thursday, 6am - 4:30pm PSTKey Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical clinic or ambulatory surgery center preferred&nbsp;</li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Patient Services Rep

Patient Services Rep - Part Time

Position SummaryProliance Surgeons Everett Bone &amp; Joint is seeking a part-time to full-time Physician Assistant-Certified (PA-C) to work with our fellowship trained Orthopedic and Spine surgeons. Our private, physician owned practice, currently consists of 8 fellowship trained surgeons and 3 physician assistants. Our primary office and ambulatory surgery center are located in Everett, Washington where we offer a full spectrum of orthopedic services including an AAAHC-certified outpatient ambulatory surgery center, a full-body MRI center and digital radiography. &nbsp;Everett Bone &amp; Joint is a division of Proliance Surgeons, a specialty physician practice of 150 physicians and over 100 care centers throughout the Puget Sound region. Learn more about us at proliancesurgeons.com/ebj.&nbsp;We are looking for a PA-C who will be able to fulfill tasks both in the clinic and the operating room. The practice covers all subspecialties of orthopedics and is a very well-known and respected practice in Everett, WA and surrounding communities. A successful candidate will be a supportive partner with the physicians; one who exercises flexibility and adaptability to meet the needs of the practice. The ideal candidate would have several years’ experience in spine surgery. The chosen PA will spend the majority of time working within the designated specialty but will also include opportunities for cross-coverage. We are a team oriented group focused on working together in order to ensure that our patients receive exceptional care.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Physician Assistant include, but are not limited to:<ul><li>Independent patient care (in clinic seeing post ops, pre-ops, new patients, established patients, and performing injections or other minor procedures/reductions, interpreting images, and reviewing labs) as well as inpatient consults, admissions, discharges, and ER evaluations</li><li>Developing appropriate treatment plans</li><li>Operating room first assist</li><li>No primary ER or after-hours call responsibility </li><li>Occasional rounding duties</li></ul>Education/Experience<ul><li>Graduate of accredited Physician’s Assistant Program</li><li>Washington State Physician Assistant License, Current</li><li>Current Certification as a physician assistant by the National Commission of Physician Assistants (NCCPA)</li><li>Current CPR and BLS from the American Heart Association</li><li>Two years prior experience in surgery preferred</li></ul>Knowledge, Skills and Abilities<ul><li>Advanced physical assessment and critical thinking skills required</li><li>Ability to listen, interact and communicate verbally and in writing</li><li>Required: Comprehensive knowledge of surgical procedures, techniques, Standards of Care, instrumentation, equipment, and supplies as they directly correlate to the specialty.</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Advanced understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy and completion</li><li>Ability to manage multiple factors for the best result.</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Physician Assistant

Position SummaryOversees the Surgery Center operations. &nbsp;Responsible for directing, coordinating and controlling all aspects of the operating functions, processes, and staff of the center while demonstrating the primary goal of efficiently providing surgical services that exceed customer expectations and improve clinical and financial operations.&nbsp;Key Duties and ResponsibilitiesThe key duties and responsibilities of the Surgery Center Director include, but are not limited to:<ul><li>Provides leadership and is accountable for</li></ul><ul><li><ul><li>The daily operation of the center.</li><li>Ensuring compliance with government regulatory agencies and accrediting bodies. </li><li>Serving, along with the Medical Director as a liaison between the Governing Board, the Medical Staff and all departments of the center. </li><li>Working closely with the Medical Director and reports the pertinent activities concerning the center to the Governing Board at regular intervals. </li><li>Designating a person responsible for the center in the absence of the Administrator. </li><li>Conducting planning for the services provided by the center and the operation of the center.</li><li>Develops and implements a plan to grow center services in accordance with the business plan for the center. </li><li>Identifies and develops new services defined as appropriate for ambulatory surgery centers in accordance with specific state limitations for the center (if any). </li><li>Fosters positive public relations.</li></ul></li></ul> <ul><li>Oversees all Clinical Services</li></ul><ul><li><ul><li>Ensures that the surgical programs and clinical services are in compliance with the respective components of regulatory body and accrediting body standards.</li><li>Works in conjunction with the Medical Director and Governing Board in the evaluation and development of existing and new surgical services at the center. </li><li>Manages the clinical departments of nursing, central supply, medical records, and housekeeping, and supervises the contracted services to include pathology, janitorial, pharmacy consultant, laundry and biomedical engineering. </li><li>Participates in patient care as needed.</li><li>Monitors the adequate function of surgical equipment and patient care equipment through contracted services and follows-up on repairs. </li></ul></li></ul> <ul><li>Oversees Business Operations</li></ul><ul><li><ul><li>Works with revenue cycle leaders to define expectations for business office functions and monitors performance, participates in plan of correction (if needed) and communicates variances to the Governing Body.</li><li>Monitors and interprets financial statements (Income statement, balance sheet, revenue reports) advising the Medical Director and Governing Body of impact of decisions upon financial results. </li><li>Develops, monitors and controls the staffing needs, operations budget and capital budget. </li><li>Develops, monitors and controls the purchasing plan to stay within the proposed budget and maintain compliance with group purchasing initiatives. </li><li>Negotiate and control all external contracts, such as those with physicians, ancillary services, plant maintenance, and purchasing agreement in collaboration with the CSO Director of Supply Chain. </li><li>Establish pricing for procedures based on cost analysis and local market standards in conjunction with the CSO Contracting Committee such that pricing follow enterprise standards. </li><li>Foster positive work relationships among all departments of the center and act as liaison between Central Service Office and all staff at the center. </li><li>Develop and ensure compliance with appropriate departmental policy and procedure manuals for use by the staff. </li><li>Closely monitor variations in the financial performance of the center to optimize cash flow.</li></ul></li></ul> <ul><li>Ensures solid human resources practices</li></ul><ul><li><ul><li>Holds routine staff meeting outlining goals and priorities of the center. </li><li>Manages exempt and non-exempt employees in accordance with the center policies utilizing sound principles of practice and fairness. </li><li>Evaluates performance of direct reports as reviewing staff performance as evaluated by their respective managers, ensuring that reviews occur as scheduled or at least annually for each employee. </li><li>Reviews and approves the disciplinary action and/or discharge of employees in consultation with Proliance Surgeon Human Resources. </li><li>With Board approval, approves the addition or deletion of positions. </li><li>Recruits, evaluates and approves applicants for employment in new or vacant positions. </li><li>Monitors employee productivity and assures efficiency of staff levels through increases or reductions in the work force as necessitated by changes in surgical case volume. </li><li>Implements a program of job based orientation, training, and ongoing evaluation for all employees. </li><li>Manages all employee files and records. </li><li>Provides educational opportunities for professional staff development. </li><li>Promotes the implementation of positive customer relations by the employees and physicians.</li></ul></li></ul> <ul><li>Develops, implements and evaluates a continuous Performance Improvement Program</li></ul><ul><li><ul><li>Administers the infection control program and medical staff review of the quality improvement program. </li><li>Identifies and corrects quality care issues.</li><li>Develops and monitors statistical indicators to use in evaluating the overall operations and quality of care provided.</li><li>Submits required reports to CSO team and participates in benchmarking and outcomes programs. &nbsp;</li><li>Serves as a member of the Quality Improvement Committee.</li></ul></li></ul> <ul><li>Medical Staff</li></ul><ul><li><ul><li>Processes the privileging of practitioners of the ASC. </li><li>Collaborates with the Medical Director in the review and revision of the Medical Staff Bylaws and Rules and Regulations on a biannual basis. </li><li>Collaborates with the Medical Director and serves as a liaison in problem areas with the medical staff.&nbsp; </li><li>Promotes positive relationships between employees and physicians.</li></ul></li></ul> <ul><li>Administrative Representative </li></ul><ul><li><ul><li>Attend Proliance Surgeons administrative meetings representing the center. </li><li>Act in accordance with the vision, mission, and business philosophy of the center </li><li>Maintain membership in professional associations relevant to ambulatory surgery facilities and healthcare administration. </li><li>Stay current in changes in the healthcare environment, such as reimbursement, clinical practice standards, regulatory and legislative issues and laws, and act accordingly in the best interest of the center.</li></ul></li></ul>Education/Experience<ul><li>Three or more years of healthcare management experience (ASC preferred), including responsibility for regulatory compliance.</li><li>Demonstrated skills in operations, human resources and people management, physician relations, strategy and financial management.</li><li>Strong Microsoft Excel, Outlook and Word skills**; ASC practice management systems and electronic medical records.</li><li>CNOR ,CPAN , CASC or CAPA preferred. </li><li>Registered nurse in Washington State, experience as a circulating or perioperative nurse. BSN a plus</li></ul>Knowledge, Skills and Abilities<ul><li>Skilled leader with a collaborative style who influences change and builds consensus for ideas and recommendations that move teams forward.</li><li>Compassion for colleagues and subordinates and able to sustain collegiality and team orientation in a high performance culture.</li><li>Leverages strengths-based leadership to give effective, meaningful feedback, develop others, and maximize employee engagement.</li><li>Ability to serve as both a hands-on manager and a high performing individual contributor.</li><li>Excellent judgment, understands what s/he does not know and what questions to ask to reach well informed decisions that minimize risk.</li><li>Maintains focus on Mission and core values.</li></ul><ul><li>Listens with sensitivity and openness.</li><li>Actively seeks constructive feedback and remains open and receptive to it.</li><li>Anticipates the information needs of others</li><li>Capable communicator who is able to articulate ideas, thoughts and questions clearly and appropriately.</li></ul><ul><li>Reviews and interprets financial statements.</li><li>Interpretation of patient accounting software reports.</li><li>Monitoring key performance indicators to include: Case volumes, OR Utilization Rates, expense metrics.</li></ul><ul><li>Takes personal responsibility for customer satisfaction and service excellence, anticipating the needs of our customers and keeping abreast of current trends that impact our service to them.</li><li>Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner.</li></ul><ul><li>Performs challenging tasks efficiently and effectively.</li><li>Anticipates problems and takes corrective action prior to completing the task.</li><li>Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance.</li></ul><ul><li>Demonstrated planning and project management skills.</li><li>Proven ability to anticipate and respond proactively in a dynamic environment.</li><li>Proven ability to establish and articulate strategic priorities and objectives.</li></ul><ul><li>Passionate and proactive about solving problems, adding value and delivering superior results.</li><li>Demonstrated management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction.</li><li>Proven ability to organize multiple projects, schedules, demands and to meet shifting priorities.</li><li>Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

52 Jobs in Everett, WA, USA