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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>How You’ll Make an Impact</h4>As the Global Learning Operations and Servicing Manager, you’ll play a pivotal role in enabling the success of American Express’s Global Colleague and Leadership Development programs. Leading a high-performing, globally dispersed team, you will ensure operational excellence, service quality, and continuous improvement across our learning ecosystem — directly influencing how colleagues develop, grow, and thrive at American Express.·Shape the operational strategy that supports global learning delivery and compliance.·Strengthen colleague experience through efficient, reliable, and innovative learning operations.·Build and coach a global team that partners cross-functionally to deliver learning excellence.<h4>What You’ll Do</h4>·Lead global Learning Operations and Servicing teams supporting all aspects of Learning Management System (LMS) operations, including course management, compliance, and performance measurement.·Partner with business, technology, and vendor stakeholders to design and deliver scalable learning solutions that enhance enterprise capabilities.·Define and implement governance frameworks, Standard Operating Procedures (SOPs), and Service Level Agreements (SLAs) to ensure consistency and service quality.·Establish and monitor key performance indicators (KPIs) to assess training effectiveness and inform continuous improvement.·Leverage data analytics and colleague feedback to optimize learning delivery and platform performance.·Provide leadership, direction, and development for a global team through ongoing coaching, performance management, and career planning.·Manage operational readiness for new platform capabilities and continuous process optimization across the learning ecosystem.<h4>Minimum Qualifications</h4>·7+ years of experience in corporate training, learning operations, or LMS administration within a large, complex organization.·Demonstrated success leading globally dispersed teams and managing multiple stakeholders across business, technology, and vendor landscapes.·Strong communication and collaboration skills, with the ability to influence and present at all levels of the organization.·Proven experience defining and managing governance, SLAs, and process optimization initiatives.·Expertise in operational analytics, reporting, and performance management.·Bachelor’s degree or equivalent combination of education and experience.<h4>Preferred Qualifications</h4>·Experience with Oracle Learning Management Systems (LMS) or equivalent enterprise platforms.·Certified Professional in Talent Development (CPTD or ATD) preferred.·Strong grounding in instructional design principles and learning ecosystem management.·Experience driving digital transformation, automation, or AI-enhanced learning operations.·Strategic thinker with the ability to translate vision into execution in a fast-paced, evolving environment.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Training

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li><ul><li>Support solutioning, backlog development, build &amp; testing for Project Nova Pillar 2 Capabilities &amp; Loyalty Domains&nbsp;</li></ul></li><li><ul><li>Develop tracking &amp; reporting new digital experiences</li></ul></li><li><ul><li>Generating necessary documentation including scope, expected outcomes, solutioning approach and timelines</li></ul></li><li><ul><li>Partner with internal teams (e.g., Product Managers, Product Owners, Servicing, Operations, Engineering, et. al) to push forward and execute long term initiatives</li></ul></li><li><ul><li>Facilitate resolution of risks, issues &amp; changes related to the product development lifecycle</li></ul></li><li><ul><li>Create and maintain artifacts for PMO and Enterprise required controls processes</li></ul></li></ul>Minimum Qualifications<ul><li><ul><li>Experience in a product development or related product management/engineering role, with exposure to Agile methodologies of software development</li></ul></li><li><ul><li>Familiarity with roadmapping, backlog development, story writing, and testing processes</li></ul></li><li><ul><li>Demonstrated ability to work collaboratively with cross-functional teams</li></ul></li><li><ul><li>Basic understanding of data analytics tools to derive insights including A/B testing, funnel analysis, session replay, user surveys, cohort analysis, etc.</li><li>Occasional travel</li></ul></li></ul>Preferred Qualifications<ul><li><ul><li>Solutions-oriented, results-driven, and ability to show up with passion and enthusiasm</li><li>Comfortable working in an innovative and fast-paced environment</li><li>Self-starter, organized, appreciate the details, and accountable for delivery</li></ul></li><li><ul><li>Strong communication skills, with ability to share findings/recommendations with both technical and non-technical partners</li><li>Experience with marketing technology and analytics tooling</li></ul></li><li><ul><li>Strong organizational skills and attention to detail</li></ul></li><li><ul><li>Strong time management skills with ability to multi-task and work under pressure</li></ul></li><li><ul><li>Good learning agility, able to show initiative with a proactive approach to tasks and enthusiasm for learning new marketing technologies</li></ul></li><li><ul><li>Effective problem solving and critical thinking skills, able to analyze problems, their root causes, and propose effective solutions</li></ul></li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management (Front End Experiences)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Senior Analyst, Marketing Enablement: Marketing Enablement TeamThe U.S. Consumer Services Team (USCS) is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the U.S. Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Senior Analyst of Marketing Enablement is responsible for overseeing and maintaining a portfolio of marketing campaigns across multiple channels –&nbsp;sometimes executed in partnership with external brands such as hospitality, travel, or financial industry partners. This role will drive compliant, high-quality and on-time end-to-end campaign execution delivery as a central source of expertise of our internal marketing capabilities and the channels/experiences they own. This individual will ensure marketing strategies are met by assessing nuances, scope, and feasibility to translate into launch milestones. This role will collaborate closely with various teams within US Consumer Marketing, Enterprise Communications &amp; MarTech Experiences (ECMX), Governance and Compliance Partners, and various channel execution teams to support campaign setup. This role will also develop process efficiencies to deliver on the marketing plan with excellence and innovate core execution processes to improve efficiency, quality, and speed-to-market. This role will also help oversee 6 contractors who implement the end-to-end marketing campaigns.Key Responsibilities<ul><li>Own a portfolio of marketing campaigns designed to drive incremental revenue and customer engagement, managing end-to-end campaign set up and delivery</li><li>Help lead a team of contractors tasked with end-to-end marketing campaign set up and delivery in their respective channels</li><li>Partner with marketing, operations and external partner teams to understand campaign objectives, develop go to market execution and testing plans, and implement marketing campaigns (including offer constructs and execution strategy for new offers, product launches and refreshes) to engage customers across owned and partner channels</li><li>Collaborate with stakeholders on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance</li><li>Develop and maintain campaign execution calendars and track team capacity</li><li>Participate in campaign results analyses, understanding customer behavior and providing actionable recommendations on how to improve performance against goals</li><li>Uphold our control management priorities by driving operational excellence across our risk management process</li><li>Assist with hiring and training of new contractors and peers; mentoring on ways of working and best practices</li><li>Maintain expertise in Marketingforce and support new platform enhancements and integration</li></ul>Minimum Qualifications<ul><li>Project management experience and organization skills, with the ability to manage tight and evolving timelines across multiple priorities to deliver flawless execution</li><li>Strong attention to detail, serving as a process-focused thinker</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>High curiosity with a desire to learn and be part of a fast-paced, dynamic team</li><li>Demonstrate collaborative approaches to drive a project/initiative to completion, contributing to a team culture that promotes teamwork and fun</li><li>Marketing campaign execution preferred</li><li>Experience with onboarding, training, and/or people management is a plus</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Analyst-Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions. Reporting to the Manager, Global Email Solutions (GES), the successful candidate will be responsible for overseeing flawless delivery of US email marketing campaigns across the enterprise. This person will also partner closely with our internal marketing partners, email product teams, and our Email Service Provider (ESP) to drive enhancements to the channel with the goal of improving campaign performance and colleague experience.This role provides an opportunity to work in one of the largest marketing channels and to shape the future of the email channel at American Express.Key Responsibilities:<ul><li>Manage day-to-day execution by reviewing and processing deployment requests for all US customer email marketing campaigns to ensure timely and accurate deployment while also aligning with best practices and established channel requirements.</li><li>Consult on campaign execution strategies with our internal marketing partners and our email service provider.</li><li>Investigate and troubleshoot campaign set up challenges relating to data, testing, dynamic content integration, etc.</li><li>Provide support in driving enterprise-wide initiatives within the email channel to achieve business goals.</li></ul>Qualifications:<ul><li>Minimum 2-3 years of digital marketing or marketing operations experience required (email marketing preferred).</li><li>Strong strategic mindset and customer focus paired with an energetic and self-driven nature.</li><li>Excellent analytical and problem-solving skills, attention to detail is critical.</li><li>Strong communication skills, with the ability to collaborate effectively across technical and non-technical teams.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst - US Email Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Analyst position is a critical hands-on role in the US Commercial Capacity team that will be responsible for Commercial Limits Underwriting strategies. The incumbent will play an influential role working closely with partners in Product, Sales, RPDS &amp; GSG to create and drive strategies to grow the portfolio through transformational ideas and new capabilities that outclass competitors and provide world-class customer experienceMinimum Qualifications<ul><li>Undergraduate Degree in statistics, econometrics, operations research, mathematics, data science, engineering, business management or a related quantitative field of study</li><li>Strong analytical skills and an innovative approach to solving both practical and theoretical business problems</li><li>Intellectual curiosity, adaptability in a dynamic environment, and an ability to re-engineer long-standing processes and infrastructure</li><li>Ability to build strong relationships, operate within large cross-functional teams, and influence business partners to drive change</li><li>Ability to communicate and interact effectively with internal CFR and commercial executive leadership team/partners</li></ul>Preferred Qualifications<ul><li>Knowledge of business financials and understand the risk from business documents</li><li>Knowledge of SQL, PYTHON</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express is embarking on an exciting transformation driven by an energetic new team of high performers. This group is nimble and creative with the power to shape our technology and product roadmap. If you have the talent and desire to deliver innovative payment products and services at a rapid pace, serving our customers seamlessly across physical, digital, mobile, and social media, join our transformation team! You will be part of a fast-paced, entrepreneurial team responsible for delivering world-class cardmember experiences.&nbsp;We are looking for an innovative, experienced, and talented engineering manager who will work closely with business unit and development team to develop new system capabilities as defined within the technical/ functional specifications.Key Responsibilities:Responsible for designing Data Engineering solutions on bigdata ecosystem, developing custom applications, and modifying existing applications to meet distinct and changing business requirements. Hands on coding, debugging, and documentation, as well as working closely with SRE team. Provide post implementation and ongoing support. &nbsp; Develop and design software applications, translating user needs into system architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. &nbsp; You will be challenged with identifying innovative ideas and proof of concept to deliver against the existing and future needs of our customers. Software Engineers who join our Loyalty Technology team will be assigned to one of several exciting teams that are developing a new, nimble, and modern loyalty platform which will support the key element of connecting with our customers where they are and how they choose to interact with American Express. &nbsp; Be part of an enthusiastic, high performing technology team developing solutions to drive engagement and loyalty within our existing cardmember base and attract new customers to the Amex brand. &nbsp; The position will also play a critical role partnering with other development teams, testing and quality, and production support, to meet implementation dates and allow smooth transition throughout the development life cycle. &nbsp; The successful candidate will be focused on building and executing against a strategy and roadmap focused on moving from monolithic, tightly coupled, batch-based legacy platforms to a loosely coupled, event-driven, microservices-based architecture to meet our long-term business goals.&nbsp;Minimum Qualifications:<ul><li>Masters in computer applications or equivalent OR Bachelor’s degree in engineering or computer science or equivalent.&nbsp;&nbsp;</li><li>Deep understanding of Hadoop and Spark Architecture and its working principle.&nbsp;&nbsp;</li><li>Deep understanding of Data warehousing concepts.&nbsp;&nbsp;</li><li>Ability to design and develop optimized Data pipelines for batch and real time data processing. &nbsp;</li><li>Experience in data analytics and cleansing</li><li>5+ years of software development experience.&nbsp;&nbsp;</li><li>5+ years’ experience on Python or Java Hands-on experience on writing and understanding complex SQL (Hive/PySpark- data frames), optimizing joins while processing huge amount of data.&nbsp;</li><li>3+ years of hands-on experience of working with Map-Reduce, Hive, Spark (core, SQL and PySpark).&nbsp;</li><li>Hands on Experience on Google Cloud Platform (BigQuery, DataProc, Cloud Composer) &nbsp;</li><li>Hands on Experience in Airflow</li><li>3+ years of experience in UNIX shell scripting &nbsp;</li><li>Should have experience in analysis, design, development, testing, and implementation of system applications.&nbsp;</li><li>Ability to effectively communicate with internal and external business partners.&nbsp;&nbsp; </li></ul>Additional Good to have requirements:<ul><li>Understanding of Distributed eco system.&nbsp;</li><li>Experience in machine learning models, RAG, and NLP</li><li>Experience in designing and building solutions using Kafka streams or queues. &nbsp;</li><li>Experience with NoSQL i.e., HBase, Cassandra, Couchbase or MongoDB&nbsp;</li><li>Experience with Data Visualization tools like PowerBI, Tableau, SiSense, Looker &nbsp;</li><li>Ability to learn and apply new programming concepts. &nbsp;</li><li>Knowledge of Financial reporting ecosystem will be a plus.&nbsp;</li><li>Experience in leading teams of engineers and scrum teams.&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Data Engineer III-GL&B

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role provides administrative support as a full time, hybrid position, assisting the Global Health Services and the Benefits &amp; Recognition teams within Global Well-being and Benefits. The day-to-day responsibilities require seamless collaboration across a wide range of stakeholders both inside and outside of American Express. This position is an integral part of the team and will work closely with the leaders in maintaining clarity of schedule, key deliverables and prioritizing effectively support the operation of the team. Building strong relationships and being resourceful will also be critical to success in this position.Day-to-day responsibilities include, but are not limited to:<ul><li>Responsible for calendar management on a daily, weekly and monthly basis</li><li>Provide customer facing support to the medical services team by supporting clinical staff, interface with colleagues entering our wellness center, schedule and confirm appointments by utilizing the department internal scheduling tool, manage high inbound phone calls, messages, prepare documents for scheduled programs and troubleshoot system issues as needed</li><li>Managing follow-ups and generating reminders to effectively meet deadlines and commitments</li><li>Review monthly expense reports in line with policy</li><li>Manage logistics of meeting administration (in-person and telepresence)</li><li>Procuring laptops, office supplies, office space, etc. and managing the process including researching invoices</li><li>Time keeping and submission for the team and managing ad-hoc team requests</li><li>Work closely with the other executive assistants on office operations</li><li>Maintain headcount reporting, organizational charts, and department distribution lists</li><li>Manage domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas</li><li>Ensuring timely preparation and processing of expense reports and invoices; review expenses submitted to leader for approval in line with policy</li><li>Organize internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, conference call and telepresence setup, printing copies and arranging catering</li><li>Communicate effectively with all team members and key partners of all levels including the ability to manage the brand of the team and meticulous attention to detail</li><li>Manage office supplies, equipment and other supply requests</li><li>Coordinate facilities management responsibilities</li><li>Follow up with team on Navigator trainings, and any other requirements and deadlines</li><li>Assistance with special projects and initiatives as needed</li><li>Attend and document content of bi-weekly direct report meetings</li><li>Ideal candidate should be eager to learn about the function and willing to take on new assignments related to the teams being supported</li></ul>Minimum Qualifications<ul><li>3+years of previous experience as an Executive Assistant familiar with administrative management responsibilities and relevant hardware/software products and services</li><li>Experience exercising discretion and confidentiality with sensitive information</li><li>Motivated, proactive team player with strong initiative, organizational, administrative and interpersonal skills</li><li>Strong attention to detail with emphasis on accuracy, quality, timeliness, follow through and sense of urgency in executing</li><li>Must work well under pressure without losing composure and professionalism</li><li>Must understand and adhere to all HIPAA and confidentiality requirements.</li><li>Excellent verbal and written communication skills (via phone, email and in-person)</li><li>High level of proficiency using MS Office including Word, Excel and PowerPoint, as well as internal AXP (or related) tools and systems – phone functions, MS Outlook, Ariba, Concur, and Payroll</li><li>Excellent time management and organizational skills with a strong focus on accuracy and attention to detail and ability to work flexibly</li><li>Proven ability to manage priorities, work independently, work within deadlines in a fast-paced, dynamic environment and execute across multiple initiatives/tasks</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree preferred</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant, Global Well-being and Benefits

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Who We Are&nbsp;Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 16,000 restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.About the RoleThe Resy team is seeking an experienced and visionary Senior Product Manager to lead the development of our emerging ads platform. In this role, you’ll define how advertising and promotional experiences come to life in Resy consumer experiences, unlocking new ways for restaurants to reach diners while driving measurable impact across the American Express ecosystem. You'll develop the strategy and roadmap for how we integrate third party ad technologies and Amex systems to deliver data-driven, high-impact audience targeting. Your focus will be on how to responsibly leverage data between Amex and Resy to power effective, relevant campaigns that strengthen restaurant demand, while maintaining the highest standards of privacy, compliance, and hospitality.This is a highly cross-functional role that requires close partnership with engineering, marketing, partner success, other product teams across the Enterprise, and senior leadership. You'll balance technical depth with product intuition, ensuring that every advertising surface feels intentional, performant, and aligned with Global Dining strategy.Who You Are&nbsp;<ul><li>4+ years of experience in a Product Management role, with demonstrated success in ad tech, media, or monetization platform integrations · Collaborative, strategic, and empathetic toward both restaurant partners and diner experiences</li><li>Strong understanding of the ad tech ecosystem including targeting, measurement, and attribution models</li><li>Experience integrating with third party ad systems and enterprise media or data platforms, ideally within a global organization</li><li>Skilled at leveraging first-party and enterprise data to deliver high-impact, audience-based experiences that drive measurable outcomes</li><li>Proven ability to take new, undefined product areas from concept to launch</li><li>Strong grasp of consumer engagement and content interaction, with a focus on designing native ad experiences</li><li>Comfortable working in compliance-heavy environments, especially around data usage and communications preferences</li><li>Passionate about hospitality technology and ad experiences that enhance, not interrupt, the dining journey</li></ul>Preferred Qualifications:<ul><li>Background in technical or platform product management in a multi-sided marketplace</li><li>Familiarity with ad serving, audience segmentation, and campaign management tools</li><li>Experience defining measurement frameworks and interpreting performance analytics</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Product Manager, Ads

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the global leader in commercial payments, driving innovation and growth for businesses worldwide. To sustain this momentum, our Learning &amp; Development team within GCS Sales Enablement is seeking a Senior Instructional Designer to lead the design and management of high-impact learning solutions for our commercial sales organization.This role will combine learning design with content governance and inventory lifecycle management. You’ll oversee the content management strategy, own the content renewal pipeline, and refresh legacy materials to ensure all learning assets remain timely, relevant, and aligned to business priorities. Your work will directly empower our frontline teams, sales, account development, and leadership, to deliver a consistent brand and value proposition, driving measurable business outcomes.This role blends creativity with structure and is ideal for someone who thrives at the intersection of content strategy, operational excellence and instructional design. Your work will ensure our learning ecosystem remains current, impactful, and aligned to the business priorities that drive American Express forward.Content Development &amp; Curation<ul><li>Design, update, and organize learning materials that are engaging, relevant, and aligned to business goals</li><li>Maintain and refresh content libraries and repositories, ensuring materials remain accurate, consistent, and compliant</li><li>Apply brand standards and storytelling principles to enhance clarity, visual design, and learner engagement</li><li>Support the renewal and modernization of legacy content using best practices in adult learning and digital design</li><li>Use instructional design principles and methodologies to design, storyboard, develop, and implement role-based courses</li><li>Develop learning resources in a variety of delivery methods including instructor-led training, on-demand learning, videos, and other multimedia</li></ul>Program Management &amp; Organization<ul><li>Manage recurring content management deliverables (e.g., content updates, data pulls, stakeholder communications and dashboards)</li><li>Track project timelines and milestones using structured systems (e.g., Airtable, Excel)</li><li>Ensure content is accurately loaded, updated, and reported within the Learning Management System (LMS)</li><li>Support the documentation and communication of project status, updates, and outcomes</li><li>Conduct audits to ensure content in LMS is fully approved in content governance platform</li><li>Stay informed on trends and innovation in adult education, e-Learning and technology supported training</li></ul>Collaboration &amp; Communication<ul><li>Partner with Sales, Product, and L&amp;D stakeholders to ensure alignment and consistency across learning initiatives</li></ul>Minimum Qualifications<ul><li>3+ years of experience designing and developing impactful learning materials, with a demonstrable portfolio</li><li>Proficiency in Articulate 360 Suite, Adobe Creative Cloud, Camtasia, and other video &amp; eLearning authoring tools</li><li>Proficiency in Microsoft PowerPoint</li><li>Strong visual design and storytelling skills; ability to simplify complex concepts</li><li>Ability to manage projects end to end independently&nbsp;</li><li>Highly organized self-starter with proven experience managing multiple projects and priorities in a fast-paced environment</li><li>Strategic mindset with attention to detail and a commitment to excellence in learning design</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in Instructional Design, Adult Learning, Instructional Technology, or related field</li><li>Understanding of the financial services industry and American Express Commercial Products &amp; Services</li><li>Experience designing learning experiences for sales organizations</li><li>Experience managing content within a Learning Management System (LMS), including reporting and course administration</li><li>Strong stakeholder management and communication skills with the ability to influence across global teams</li><li>Experience implementing learning governance or content renewal processes</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Instructional Design

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of Global Commercial (GCS) Marketing – is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization.The team enables GCS Marketing &amp; Sales business by providing actionable insights to drive business strategy and growth. The incumbent in this role would work very closely with Marketing, Sales and Finance organizations to provide meaningful measurement analytics and actionable insights that help in creating growth strategies. They would perform campaign measurements, ROI analysis, experiment setup and enable the business by delivering key insights.The Engagement &amp; Retention Measurement Analytics team is responsible for leading the measurement of innovative analytics strategies across marketing channels for the US SME &amp; Customer Marketing segment to drive increased and sustainable engagement.The Manager will be responsible for performing strategic analyses, synthesizing conclusions, and communicating recommendations to partners and senior leaders. S(he) will be responsible for a wide range of run the business and strategic initiatives aimed at driving profitable growth through internal acquisitions. The ideal should be able to drive strategic decision making and execute new strategies via advanced analytics, disciplined test &amp; learn experiments, and effective partnership. The position is part of a highly collaborative environment, and the Manager will partner closely with AIM Strategy teams, Customer Marketing &amp; GCS Finance teams based primarily in New York.Minimum Qualifications:<ul><li>Bachelor's degree in a quantitative field (Statistics, Engineering, Physics, Mathematics, Economics) or business field Experience with data querying languages (like Hive and SQL) and scripting languages (Python)</li><li>&nbsp;Strong analytical/conceptual thinking acumen to solve unstructured and complex business problems</li><li>Articulate key findings to senior leaders/stakeholders to influence business decision making</li><li>Excellent communication and interpersonal skills Experience initiating and completing analytical projects with minimal guidance.</li><li>Ability to manage several concurrent projects through collaboration across teams/geographies</li><li>&nbsp;Understanding of experimental test vs control and read statistical reports</li></ul>Preferred Qualifications:<ul><li>Master's or Ph.D. degree in Mathematics, Statistics, Computer Science, Engineering, Economics, or another quantitative field. 2+ years of work experience (1+ years with a Masters) in analytics.</li><li>Experience with big data programming language like Hive or Spark Demonstrated</li><li>Experience in Designing and executing tests Background in commercial data and products</li><li>Excellent programming skills and comfort with data manipulation tools is strongly preferred</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

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