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As an F&amp;I Manager, you’ll be empowered with the resources and support needed to get every driver into the perfect deal – including a fully transparent selling process and preferred relationships with 30+ lenders.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>What are the requirements for the F&amp;I Manager?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Why should I come work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Producing CFS Director - Ford in Margate

The Porter-New/Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul>This position pays $19/hr.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Porter at BMW of Fremont AutoNation

Join our team of Mobile Automotive Repair Technicians at AutoNation Mobile Services! Enjoy a company provided van with state-of-the-art tools and all of the perks of being a full-time employee while working independently. We offer car repair services at our customers' homes or offices. We provide our Auto Mechanics with top hourly pay PLUS a competitive bonus incentive plan. Enjoy our great benefits package that you're eligible to select on Day One, and flexible four-day work weeks. You have the ability to grow and advance your career through on-the-job training and also take advantage of internal promotion opportunities. AutoNation Mobile is a fast-growing nationwide company, and we're excited for you to come grow with us!"<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>We Will Depend On This Person To:</h1>Customer Service:<ul><li>Greet Customer's in a friendly manner upon arrival</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Provide an exceptional customer experience to drive loyalty</li></ul> Technical:<ul><li>Utilize smart devices at an advanced level to perform daily job tasks such as: parts ordering, logging stories, documenting Multi-point inspection details and recommendations</li><li>Use smart applications efficiently to communicate internally and externally (Microsoft Teams, Outlook, etc.)</li><li>Perform vehicle repairs within regular scope of work (excludes items such as steering rack, fuel tank, engine teardown)</li><li>Diagnose and assess any circumstance and situation, depending on scope of work, either perform repair or sublet repair to partner shops</li><li>Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease</li><li>Work as part of a team to solve technical problems quickly and effectively</li></ul> Operational Responsibilities:<ul><li>Provide labor and time estimates for additional automotive repairs</li><li>Secure Parts as needed to complete scheduled and/or additional repairs</li><li>Must have the ability to lift up to 50 pounds</li><li>Performs other duties as requested by manager</li></ul><h1>You Should Have:</h1><ul><li>Minimum of 5 years of recent professional automotive repair experience</li><li>ASE certifications and/or technical school are preferred</li><li>Knowledge in working and using repair shop software (AllData, Mitchell 1, etc)</li><li>Valid driver's license (clean background)</li><li>A desire to provide an extraordinary customer experience</li><li>Speaking and writing in English is required, Spanish is a plus</li><li>High school diploma or the equivalent</li></ul><h1>Working With Us:</h1><ul><li>Flexible Schedule: 4 days on, 3 days off every week!</li><li>Competitive pay (DOE)</li><li>Paid vacation time</li><li>Benefits on Day ONE: medical, dental, and vision insurance</li><li>Access to state of the art tools and equipment (you do not bring your own)</li><li>Company branded vehicle provided</li><li>Work clothes (uniforms) and safety gear provided&nbsp;</li></ul>DOT Prerequisites: &nbsp;Employment will be contingent upon the successful completion of all prerequisites required by the U.S. Department of Transportation (DOT) / Federal Motor Carrier Safety Administration (FMCSA) regulations, including a physical and medical certification. &nbsp; &nbsp;<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Automotive Technician – Mobile Repair

Title: Facilities Worker III
Salary Range: $2374 Monthly
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Ashland Community &amp; Technical College
Campus Location: Ashland CTC Technology Drive
Department: Maintenance &amp; Operations
Total Rewards
Ashland Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
At ACTC we educate with excellence, serve with purpose and equip our students to succeed for life. We are much more than just buildings and programs: we are community where students find confidence, collaboration, compassion and success. We are accepting applications for a Facilities Worker III at our Technology Drive Campus. 




Job Duties:
Duties and Responsibilities • Perform groundskeeping and landscaping duties including snow removal • Inspect buildings, grounds and other structures to detect needed repairs • Perform repairs such as changing light bulbs, painting, carpentry and other assignments • Maintain appropriate documentation through the work order system • Perform routine and preventative maintenance on equipment • Deliver supplies and orders to different areas of the college • Assist in monitoring HVAC system • Perform custodial duties including cleaning and disinfecting of restrooms, classrooms, eating areas, offices and meeting rooms, vacuuming, sweeping and mopping floors, trash removal, dusting furniture and cleaning windows. • Other duties as assigned. 




Minimum Qualifications:
The position requires a high school diploma and a minimum of 3 years of relevant experience. Must have a valid driver’s license. Experience with lawncare equipment, hand tools and power tools is required. Ashland Community and Technical College is a part of the Kentucky Community and Technical College System. ACTC/KCTCS is an Equal Access/Equal Opportunity/Affirmative Action Institution and is committed to providing equal opportunity through its employment practices. Women and minorities are encouraged to apply. &nbsp;



&nbsp;


&nbsp;



Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Facilities Worker III
    

Title: Custodial Worker / Facilities Worker II
Salary Range: $15.30 hourly
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.50
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Jefferson Community &amp; Technical College
Campus Location: Jefferson Community College
Department: Facilities Operation
Total Rewards
Jefferson Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Environmental Services Department at Jefferson Community and Technical College has an opening for a full-time Custodial Worker for the Downtown campus. This is a second shift position (2 pm to 10pm).




Job Duties:
The primary duties of these positions are to perform general cleaning of the campus and stocking of supplies as needed. Other duties include but are not limited to: Provide clean and sanitary facilities for students, staff, faculty, and the general public on a daily basis. Perform floor maintenance such as shampooing carpet, sweeping, moping, stripping, waxing and buffing. Perform other duties as assigned Ensures cleanliness, orderliness, and safety in assigned areas. 1. Utilizes basic equipment and supplies to clean assigned facility areas and remove waste and recyclables. 2. Monitors and secures facility interior and exterior entrances, reports issues to appropriate entities. 3. Maintains organization of supply areas and equipment, documents inventory and requests additional supplies as needed. General classroom or building cleaning, bathroom cleaning and sanitation and simple floor care. 




Minimum Qualifications:
High School/GED, and one-year related experience, or equivalent&nbsp;




Preferred Qualifications:
Previous cleaning and custodial experience, Knowledge of cleaning machines and cleaning tools




Additional Skills Requested:
Physical Requirements: Moderate: Regularly involves lifting, bending, or other physical exertions – often exposed to disagreeable environmental elements (heat, cold, dirt, chemicals, etc.) 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Custodial Worker / Facilities Worker II
    

Title: Computerized Manufacturing and Machining Instructor
Salary Range: $40,980
Contract Term Length:&nbsp;10 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Ashland Community &amp; Technical College
Campus Location: Ashland CTC Technology Drive
Department: Academic Affairs
Total Rewards
Ashland Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
At Ashland Community and Technical College, we educate with excellence, serve with purpose and equip our students to succeed for life. We are much more than just buildings and programs: we are a community where students find confidence, collaboration, compassion and success. We are currently accepting applications for an anticipated vacancy as a full-time instructor in the Computerized Manufacturing and Machining program.




Job Duties:
Primary Duties and responsibilities include but aren’t limited to: • Teaching approximately 15-20 contact hours per semester • Maintaining weekly office hours • Advising Students • Participating on college or system committees • Fostering and maintaining community partnerships A successful ACTC faculty member will exhibit the following: • Willingness to work with peers to support the mission of the college • Willing to teach at times, location and modalities to meet the needs of our students • Present the current discipline knowledge to teach effectively • Demonstrate respect for the diverse learning needs of students • Demonstrate the ability to utilize teaching methods designed for a variety of learning styles • Willingness to promote diversity, equity and inclusion • Willingness to participate in the college’s continuous improvement process. 




Minimum Qualifications:
The successful candidate will have an Associate in Applied Science degree in a related field, and two years of experience in the field including but not limited to machining, metrology, manual programming, CAD/CAM/CNC, conversational programming, CNC coding and blueprint reading. The successful candidate will assume a leadership role in the development and delivery of in-person and online programming for traditional, non-traditional and high school students. Additionally, the successful candidate will be willing to teach at times convenient for students which may include day, evening, or weekend options. &nbsp;




Preferred Qualifications:
Preference may be given to candidates with an advanced degree, post-secondary teaching experience, online teaching experience, or appropriate certifications for the field.




Additional Skills Requested:
Apply online at <a href="https://ashland.kctcs.edu/" target="_blank">https://ashland.kctcs.edu/</a>. Applications will be accepted until filled. All applicants must submit unofficial documents verifying position qualifications such as college transcripts, professional certification, licensure, etc. Ashland Community and Technical College is a part of the Kentucky Community and Technical College System. ACTC/KCTCS is an Equal Access/Equal Opportunity/Affirmative Action Institution and is committed to providing equal opportunity through its employment practices. Women and minorities are encouraged to apply.




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Computerized Manufacturing and Machining Instructor
    

Title: Adjunct Faculty - Nutrition &amp; Food Science (online)
Salary Range: $1,700 - $3,000 per 3 credit hrs
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;NA
Work Location:&nbsp;Fully Remote
FLSA Status: Exempt
College: Southcentral KY Community &amp; Technical College
Campus Location: Southcentral Kentucky CTC
Department: Business &amp; Information Technologies




Job Summary
Provides online instruction to students in both theory and practice.




Job Duties:
Incorporates a variety of teaching methods and materials to assist students with differing educational experiences, experiential backgrounds, and learning styles to assist them in meeting course competencies. Evaluates students’ progress toward stated course competencies and informs them of their progress in a timely manner.




Minimum Qualifications:
Master’s degree with at least 18 graduate hours in Nutrition from an accredited institution. The successful candidate will demonstrate knowledge, experience, or evidence of a commitment to inclusivity, and excellence in teaching methodologies that effectively engage our diverse student population. The candidate should have experience with instructional technologies, including presentation software and learning management systems (i.e., Blackboard). Candidates should also demonstrate proficiency with technology, as well as written, verbal, and interpersonal communication.&nbsp;




Preferred Qualifications:
Additional Skills Requested:
Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Adjunct Faculty - Nutrition & Food Science (online)
    

Department:&nbsp;Marketing &amp; CommunicationsReports to:&nbsp;Senior Manager, Digital Marketing Talent PartnershipsJob Type:&nbsp;Temporary – Full Time - HybridJob Classification:&nbsp;Hourly (Non-exempt)Workplace Location: Los Angeles – 8949 WilshireSummary/Objective:The Academy of Motion Picture Arts and Sciences is seeking a Senior Coordinator, Talent Partnershipsto support its influencer and talent engagement efforts across major digital campaigns and tentpole events, including the Oscars.The Senior Coordinator will work closely with internal stakeholders and external representatives to help identify and track talent, manage communication workflows, and provide hands-on support during high-visibility events. You’ll be instrumental in maintaining organization, accuracy, and professionalism in a fast-paced, high-volume environment, contributing to initiatives that shape how The Academy shows up on social media and in cultural conversation.This is a temporary position through April 30, 2026. We strongly encourage applicants from underrepresented backgrounds to apply. &nbsp;Essential Functions of the Job:Influencer Research &amp; Roster Management<ul><li>Identify and track emerging influencer talent.</li><li>Maintain and update bios, social metrics, and representation contacts.</li><li>Assist in vetting talent for brand alignment.</li></ul>Talent Communications &amp; Coordination<ul><li>Track and flag key email threads and timelines.</li><li>Support the flow of communication between internal teams and reps.</li><li>Share daily status updates, especially ahead of major events.</li></ul>Contract &amp; Logistics Tracking<ul><li>Help manage spreadsheets for contracts, proposals, and deliverables.</li><li>Review details for accuracy and personalization.</li><li>Support logistics planning for live events and content moments.</li><li>Invites &amp; RSVP Management.</li><li>Format digital invitations and manage RSVP forms.</li><li>Track attendance, +1s, and event access details.</li><li>Coordinate and track influencer gifting efforts, including recipient lists, personalization, and fulfillment.</li></ul>Platform Support<ul><li>Prep and manage campaign tracking tools.</li><li>Coordinate opt-ins and monitor deliverables.</li><li>Pull platform and campaign metrics for internal use and post-show reporting.</li></ul>On-Site &amp; Event Support<ul><li>Be on the ground during major events to assist with talent needs.</li><li>Troubleshoot in real time to keep things running smoothly.</li></ul>Qualifications and Requirements:<ul><li>A bachelor’s degree in communications, marketing, media, or a related field. Equivalent experience will be considered.</li><li>1-2 years of experience supporting influencer, talent, or social media campaigns, ideally in entertainment, events, or agency settings.</li><li>Strong organizational skills and comfort managing complex spreadsheets and timelines.</li><li>Impeccable attention to detail - accuracy in names, dates, and deliverables is essential.</li><li>Professional email and communication instincts, with a strong sense of discretion.</li><li>Familiarity with influencer platforms and campaign tools (Tagger or similar is a plus).</li><li>Experience coordinating with talent reps (agents, managers, publicists).</li><li>Comfort working under pressure and shifting priorities during live events.</li><li>A proactive, collaborative mindset. You’re a team player who anticipates needs.</li><li>A commitment to inclusive, respectful communication.</li><li>A genuine interest in social media, pop culture, and the entertainment landscape.</li></ul>Required Vaccination:&nbsp;Full vaccination against COVID-19 is required, including any booster vaccinations as applicable.&nbsp;Exception:&nbsp;Medical and religious accommodations approved by the Office of People &amp; Culture. Compensation:&nbsp;The expected salary range for this role is $23.00 - $25.00. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.) #LI-DNI

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Temporary Senior Coordinator, Talent Partnerships

Department:&nbsp;Information TechnologyReports to:&nbsp;Manager, Technical SupportJob Type:&nbsp;Regular – Full-timeJob Classification:&nbsp;Hourly (Non-exempt)Workplace Location:&nbsp;Los Angeles –PickfordSummary/Objective:The Senior Coordinator, Academy Support provides frontline support to the Academy’s IT department by responding to phone calls and email inquiries from Academy members and the public. This role assists users with accessing and engaging with the Academy’s online platforms, including voting, streaming, dues payments, login assistance, and other digital services.Essential Functions of the Job:<ul><li>Serve as one of the public points of contact for the Academy, engaging with Academy members and awards submitters.</li><li>Ensure timely attendance and proper follow-up of assigned work and projects.</li><li>Participate in project meetings as needed to ensure a thorough understanding of project goals, technical approaches, and implementation timelines.</li><li>Assist the Technical Support Manager in training Academy Support agents on new and existing systems.</li><li>Interface with the Technical Support Manager to communicate member needs and trends in member feedback.</li><li>Actively maintain a thorough understanding of the Academy’s wide-ranging online platforms to effectively communicate instructions to members at a moment’s notice.</li><li>Serve as a secondary base of operations for the department and act as the point of contact for the team in the absence of the Technical Support Manager.</li><li>Work with the Technical Support Manager to complete special departmental projects.</li><li>Maintain a high level of professionalism and positivity at all times when communicating with members.</li><li>Occasionally reroute incoming calls and emails to the correct department.</li><li>Participate in training sessions with project managers to learn new platforms or refresh skills on seasonal platforms.</li><li>Interface with the Technical Support Manager to communicate member feedback.</li><li>Log and track each member interaction in CRM, occasionally interfacing with the IT team to make sure every inquiry is properly recorded and resolved.</li><li>Participate in data-driven team projects as needed by IT and Member Relations.</li><li>Assist the QA team as needed to test assets for the Academy Screening Room.</li><li>Perform other related duties as assigned.</li></ul>Required Competencies:<ul><li>A bachelor’s degree required; a technical discipline is preferred.</li><li>2+ years of relevant experience.</li><li>Strong skills in the use of technology and websites are required.</li><li>Flexible and collaborative with a strong ability to shift direction quickly and adapt to changing priorities.</li><li>Outstanding communication is a must, including fluency in English and highly professional verbal and written communication, and special attention to detail and accuracy.</li><li>A proven ability to handle confidential information with discretion.</li><li>Intermediate proficiency in using MS Office.</li><li>Ability to work cooperatively with other Academy departments.</li><li>Flexibility to work some weekends and late evenings during Oscars season.</li></ul>Preferred Qualifications:<ul><li>Process-driven approach to technical support desired.</li><li>CRM (preferably Microsoft Dynamics CRM) knowledge desired.</li></ul>Required Vaccination:&nbsp;Full vaccination against COVID-19 is required, including any booster vaccinations as applicable.&nbsp;Exception:&nbsp;Medical and religious accommodations approved by the Office of People &amp; Culture.Compensation:&nbsp;The expected salary range for this role is $23.00 - $24.00 per hour. The actual base pay offered will be determined by factors such as experience, skills, training, location, certifications, education, and other factors permitted by law. Decisions will be made on a case-by-case basis.)Benefits:<ul><li>Comprehensive medical, dental, and vision coverage.</li><li>15 days of PTO, plus company-paid holidays.</li><li>Additional time off including summer hours, winter hours, and a cultural floating holiday.</li><li>Paid sick leave.</li><li>Paid parental leave.</li><li>401k retirement plan with a company match</li><li>Clean Air Commuter Program</li><li>Employee Assistance Program through CompPsych Guidance Resources.</li><li>Wellness benefits through Cigna Healthcare.</li><li>Free access to 16,000+ online courses through LinkedIn Learning</li><li>Free Academy membership screenings</li><li>Free tickets and screenings at the Academy Museum</li><li>Employee discounts through LifeMart and Working Advantage</li></ul> #LI-DNI

21,835 Full Time Jobs