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<h3>Job Description:</h3>As a Director in Consumer Strategy &amp; Segment Marketing (CSSM) you blend business analysis and marketing expertise with a passion for uncovering consumer insights. Working collaboratively within a cross-functional team, you will use your expertise to lead the development of actionable consumer marketing strategies that differentiate Fidelity offerings in the market and drive meaningful consumer value and business outcomes. One key deliverable of this role is the strategic marketing brief that guides channel, messaging and activation activities.You will report to a Vice President Group or Team leader who oversees a team of 5-10 other CSSM Associates.The Expertise and Skills You Bring<ul><li>BA/BS required; MBA preferred </li><li>12+ years of relevant marketing/management/strategy experience</li><li>Financial services experience preferred </li><li>Extensive experience leading the development of marketing strategies across customer acquisition and client development; segmentation development, design target development; digital experience and customer journey mapping </li><li>Experience initiating consumer research and deriving actionable consumer insights research and data analysis to inform the development of new hypotheses, opportunity exploration, business case development, differentiated marketing strategies, and program execution </li><li>Able to proactively influence decision-making through written and verbal communications</li><li>Effective story-telling using qualitative and quantitative data, market trends, business insights and other inputs in a cohesive narrative to inform marketing strategy development </li><li>Ability to successfully collaborate with and influence multiple business and marketing stakeholders at different levels to develop marketing strategies and align on implementation plans</li><li>Intellectually curious and appreciate learning new skills and capabilities </li><li>Proactive: able to navigate ambiguity and take action in a self-directed manner to drive results across teams and lines of business. Initiates new opportunities and ideas with data-driven insights and recommendations </li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamThe Consumer Strategy &amp; Segment Marketing Team (CSSM) is part of the Marketing &amp; Social Platforms domain. The team works across business and marketing and partners closely with other commercialization functions and teams at all stages of the product lifecycle (new offerings scaled solutions) and in service of customer acquisition and client development objectives. At our core, we represent the voice of the customer and are focused on helping Fidelity offer the right products to the right customers with differentiated value propositions and positioning to drive commercial success.<h3>Certifications:</h3><h3>Category:</h3>MarketingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Director, Consumer Strategy & Segment Marketing (CSSM)

<h3>Job Description:</h3>The RoleThe Vice President, Strategic Contracts manages large-scale contracting projects related to complex research, amendment, and/or MSA drafting that are received throughout the organization; and provides industry specific expertise and strategic and tactical direction in the development, negotiation, management and administration of complex supplier contract negotiations and relationships.The Vice President provides industry specific expertise, influencing, strategic and tactical direction in the development, negotiation, management and administration of complex contract negotiations and supplier relationships. The Vice President will lead the process of analyzing contract issues to identifying and eliminating risks and optimizing value to Fidelity. The Vice President works independently on both standard and non-standard contracts. The Expertise &amp; Skills You Bring<ul><li>Bachelor’s degree</li><li>JD required</li><li>10+ years of substantive transactional contract negotiation experience required</li><li>Expert ability to handle highly complex negotiations and varied contracts with Fidelity's most strategic vendor relationships independently</li><li>Attend and represent contracts leadership at stakeholder meetings</li><li>Create, oversee, and manage reporting and analytics for assigned project</li><li>Significant transactional experience required, with excellent negotiation skills and knowledge of business terms and conditions.</li><li>Top-quality presentation, interpersonal and diplomacy skills, including ability to simplify complicated issues and build consensus among competing interests</li><li>Excellent strategic, tactical thinking, judgment, and decision-making skills, which you will readily use to simplify sophisticated contract and business issues for straightforward, practical analysis and resolution.</li><li>Executive-level confidence, presence, initiative and influencing skills</li><li>Ability to simultaneously manage multiple, large-scale projects at various stages both alone and delegating to others as needed.</li><li>Proactive management of multiple Supplier relationships and ability to work well under pressure.</li><li>Proven commitment to drive quality and process improvements</li><li>Excellent project management skills</li><li>Consistent ability to problem solve and work autonomously</li><li>Positive and collaborative approach forging pragmatic and creative solutions across a variety of contract issues in a dynamic environment</li></ul>The Value You Deliver <ul><li>Provides business leaders with contract analysis and a point-of-view for decision support</li><li>You are a builder and a guardian, helping the business achieve its goals while protecting the firm against risks and exposure.</li><li>Understands business objectives of the applicable Fidelity business team and integrates those requirements into the appropriate contracting vehicle.</li><li>Providing the organization with recommendations, modifications, and process improvement opportunities.</li><li>Provides guidance to senior leadership and colleagues as a subject matter expert</li><li>Leverage experience and knowledge to provide thought leadership with business partners throughout the contracting lifecycle.</li><li>Participating in cross-functional working teams.</li><li>Applying, evaluating and refining the internal Fidelity transactional standards and practices.</li><li>Responds to shifting priorities while maintaining progress of regularly scheduled workload.</li></ul>The TeamWe are an organization of professionals who own the contractual framework and contract process for most procurement-related strategic transactions across the firm. The VP, Strategic Contracts will manage the process for Fidelity’s most strategic and large complexity relationships and ad hoc contracting projects, including participating in weekly assessment and strategy meetings, creating and maintaining a pipeline of work, and facilitating communications between Strategic Contracts and its legal, risk, and other business partners.<h3>Certifications:</h3><h3>Category:</h3>LegalMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Strategic Contracts

Title: Security Coordinator
Salary Range: $ 41,880.00
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: Somerset Community College
Campus Location: Somerset Community College
Department: Maintenance and Operations
Total Rewards
Somerset Community College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
Somerset Community College is expanding our campus security team and seeking an additional Security Coordinator to work alongside our current Coordinator in leading security and emergency preparedness. Together, these professionals are charged with ensuring a safe and secure environment for students, faculty, and staff across all campuses and centers (requires travel to all locations). This role involves active participation in crisis response, safety/security training, and compliance reporting, with both coordinators sharing responsibility for 24/7 emergency availability and strategic planning.




Job Duties:
Campus Safety &amp; Incident Response • Respond to disruptions, disagreements, and emergencies at SCC campuses and centers; coordinates with local law enforcement as needed; • Assist with crisis situations, including fire, bomb threats, severe weather, natural disasters, and other emergencies; • Share 24/7 availability for emergency calls and immediate deployment of Safety Notification Alert Process (SNAP) notifications; • Oversee campus security guard operations and ensure proper coverage and conduct; • Track and log criminal incidents daily across all campus sites; update the Incident Reports website in real time; • Complete and submit required security/safety reports, including the Minger Report and Clery Campus Crime Report. Emergency Preparedness &amp; Training • Co-develop and deliver safety/security training programs for faculty, staff, and students; • Coordinate emergency preparedness drills (e.g., tornado, earthquake, bomb threat, fire, intruder, chemical spill); • Conduct tabletop exercises and mock scenarios with the Crisis Management Team (CMT); • Update Crisis Management Plan annually or as needed; • Collaborate with IT to manage and maintain the SNAP emergency notification system. Safety Oversight &amp; Compliance • Assist Safety Coordinator when needed, including: lab safety inspections and general campus safety audits, updating safety manual, and other safety-related functions. General Duties • Share responsibility for other duties as assigned in support of campus security and emergency operations. 




Minimum Qualifications:
Bachelor's degree in a related field from a regionally accredited college or university, and two to four years of related work experience or equivalent. Experience to include security, law enforcement, or emergency management.&nbsp;




Preferred Qualifications:
Familiarity with security technologies, strong communication and crisis management skills, and security experience in an educational setting.




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Security Coordinator
    

Title: Director of Teaching &amp; Learning 
Salary Range: $4,616.00
Contract Term Length:&nbsp;
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: Maysville Community &amp; Technical College
Campus Location: Work location can occur on any MCTC Campus. Licking Valley, Maysville, Montgomery, or Rowan.&nbsp;
Department: Academic Services
Total Rewards
Maysville Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Director of Teaching and Learning leads faculty development efforts to enhance teaching effectiveness, course design, and student learning. This role collaborates with faculty to ensure courses meet quality and accessibility standards while providing ongoing support through training and instructional design guidance.




Job Duties:
-Provide faculty training and professional development opportunities on effective teaching methods, course quality, and related topics. -Review courses to ensure compliance with MCTC and KCTCS quality standards, identify areas for improvement, and provide feedback to faculty. -Provide instructional design support to develop or revise courses to meet or exceed MCTC and KCTCS course quality standards, ensuring alignment with KCTCS curriculum. -Review accessibility reports and collaborate with faculty to ensure all course materials, including documents, videos, and other multimedia, are fully accessible and meet established standards. -Support faculty in integrating relevant teaching technologies and tools into their courses, including Blackboard, publisher content, and other educational technologies. -Stay informed about teaching practices and educational technologies to share updates and effective strategies with faculty through group training and individual support. -Provide regular progress reports and updates on teaching and learning initiatives and faculty development activities. -Collaborate with faculty, staff, and administrators to ensure alignment between teaching and learning initiatives and the college’s strategic goals. -Serve on relevant MCTC and KCTCS teams and workgroups. -Partner in the planning, implementation, and evaluation of college-wide professional development events. -Other duties as assigned.




Minimum Qualifications:
Bachelor's Degree or equivalent years of relevant experience.&nbsp;




Preferred Qualifications:
-Bachelor's degree or higher. -Strong communication and interpersonal skills, with the ability to collaborate effectively with faculty, staff, and administration -Instructional design experience, including course creation, alignment, and development for various modalities -Experience in faculty development, including designing and delivering training programs -Familiarity with accessibility standards including making documents, multimedia, and digital content fully accessible -Working knowledge of Blackboard or similar Learning Management Systems (LMS)




Additional Skills Requested:
Leadership; Collaboration; Training; Microsoft Office Suite; Organization; Course evaluation; Instructional design; Strategic planning; Higher Ed experience; Project Management.




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.


      Director of Teaching & Learning
    

<h3>Job Description:</h3>The Administrative Assistant of Personal Investing Regional Centers supports leadership at all levels and ensures that communication, Licensing, compliance and other business procedures run effectively and efficiently.The Expertise We’re Looking For<ul><li>A bachelor's degree strongly preferred, or, secretarial certificate/ related work experience.</li></ul><ul><li>3+ years of meaningful experience preferably in a professional environment</li></ul><ul><li>Ability to form relationships and be proactive while communicating effectively with all levels</li></ul>The Purpose of Your RoleYou will deal directly with and provide support to management at all levels of the company and frequently deal directly with customers and business partners as well. Your excellent communications skills will be constantly demonstrated, as will your ability to handle multiple tasks simultaneously as you serve as a focal point of a dynamic, fast-paced business environment.The Expertise and Skills You Bring<ul><li>A bachelor's degree strongly preferred, or secretarial certificate/ related work experience.</li><li>3+ years of validated experience preferably in a professional financial services environment</li><li>Ability to be proactive and communicate efficiently with all levels</li><li>Ability to maintain a high level of confidentiality</li><li>Proficiency in Microsoft Office software (Word, Excel, PowerPoint, and Outlook)</li><li>Good writing and grammatical skills (i.e. for generating and editing memos)</li><li>Consistent track record to prioritize, react and think quickly</li><li>Self-starter with strong sense of ownership and involvement is critical</li><li>Ability to seek clarification or assistance when needed</li><li>Willingness to get involved with the work of the larger team</li><li>You will provide periodic expense report and travel management support for the Managers and Sr leaders.</li><li>You will have the responsibility of office management including maintaining office supplies and acquiring computer/equipment support.</li><li>You will handle calendar management using Microsoft Office scheduling and coordinating meetings.</li><li>Desire to work on ad hoc projects as required</li><li>Flexible enough to work overtime when needed</li><li>Creation of reports and high-quality presentations using Excel and PowerPoint</li><li>Assistance with larger group initiatives, including moves, space planning, etc.</li></ul>The Value You Deliver<ul><li>Polished attitude with professional maturity and positive character</li></ul><ul><li>Have a high proficiency with Microsoft Office software (Word, Excel, PowerPoint, and Outlook)</li></ul><ul><li>Must be detail-oriented and possess strong communication and interpersonal skills</li></ul><ul><li>Confirmed ability to prioritize, react and think quickly</li></ul><ul><li>Desire to work on ad hoc projects as needs arise</li></ul><ul><li>Excellent writing and grammatical skills (i.e. for generating and editing memos)</li></ul><ul><li>Must be flexible enough to work overtime when needed</li></ul><ul><li>Self-starter with strong sense of ownership and involvement is essential</li></ul><ul><li>Heavy calendar management utilizing Microsoft Outlook</li></ul><ul><li>Scheduling and coordination of meetings</li></ul><ul><li>Creation of reports and high quality presentations utilizing Excel and PowerPoint</li></ul><ul><li>Coordination of domestic travel arrangements and processing expenses</li></ul><ul><li>Assistance with larger group initiatives, including moves, space planning, etc.</li></ul><ul><li>Special projects and other administrative duties as needed</li></ul>How Your Work Impacts the OrganizationThe administrative staff at Fidelity plays a vital role in the company's success, and the individuals serving in these positions are recognized by their colleagues as key members of the team. Excellent communications skills will be constantly put to the test, as will the ability to prioritize multiple tasks simultaneously serving as a focal point of a dynamic, fast-paced business environment.<h3>Certifications:</h3><h3>Category:</h3>AdministrationMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Executive Assistant

<h3>Job Description:</h3>Job DescriptionSenior Consultant, Fidelity Consulting The RoleAs a member of the Fidelity Consulting (FC) team, this role sits in a collaborative, fast-paced, and innovative environment at Fidelity Investments! You will be immersed in unique project environments, develop and learn from leaders, while solving some of our most critical business issues. The Senior Consultant drives projects that seek to tackle Fidelity’s most pressing business challenges. This position will: own and deliver discreet analyses and research, contribute to breakdown and synthesis of problems, and offer perspectives into a broader business conversation.The Expertise &amp; Skills you bring<ul><li>You hold an MBA.</li><li>You have 5-10 years of work experience, including pre-MBA experience; prior management consulting experience is strongly preferred, and financial services industry experience is a plus.</li><li>Analytically minded with excellent communication skills</li><li>Ability to add value to hard-working teams</li><li>Prior management consulting, strategy, or similar experience preferred</li><li>Strong research &amp; analytical skills, including the ability to synthesize findings and develop practical, impactful recommendations</li><li>Capable of communicating with and influencing Fidelity leadership through relationship-building and high-quality presentations</li><li>Demonstrates an aim to develop creative approaches to problem solving</li><li>Strong attention to detail and comfort with ambiguity</li><li>Can-do attitude and intellectual curiosity</li></ul>The TeamFidelity Consulting (“FC”) consists of ~100 top talent strategy consultants who work across the Fidelity enterprise to inspire, identify, and define new paths for Fidelity’s future. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful, rigorous, and provocative points of view by attracting diverse top talent and developing them into Fidelity’s future leaders. We deliver value in a variety of ways, from leading small group projects focused on growth and innovation, to consulting on enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges – preparing you for increasing leadership roles and advancing your career.<h3>Certifications:</h3><h3>Category:</h3>ConsultingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Consultant, Fidelity Consulting

<h3>Job Description:</h3><h3>Financial Consultant</h3>If you no longer want to spend your time on sourcing new clients and would rather have the time to deepen relationships and create complex financial plans, then join a team that is a stable industry leader. Fidelity provides a business model with an existing client base and institutional feeders of business that is unmatched in the industry. At Fidelity, we empower professional growth, flexibility and support thus enabling long-term success for you and our clients.<h3>The Purpose of Your Role</h3>Working in our Investor Center, you will engage face-to-face with your customers, offering guidance and personalized planning, while helping extend the reach of the firm's brand. We fully support you with an open architecture product platform and top resources in the financial industry, while you nurture relationships with an existing client base.<h3>The Expertise We’re Looking For</h3><ul><li>Previous success in building relationships, uncovering needs and recommending solutions</li><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>Keen ability to present complex solutions to a knowledgeable client base while building rapport and credibility</li><li>Degree and/or other professional certifications are helpful; if you do not already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Skills You Bring</h3><ul><li>Ability to thoughtfully introduce your clients to different investment strategies and bring together additional client assets while engaging in positive, client-centered discussions</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li><li>Committed to delivering an outstanding customer experience with a passion for seeing others thrive</li><li>Motivated by results and finding solutions, you take initiative and exceed customer expectations</li><li>Extensive knowledge of investment solutions</li></ul><h3>Our Investments in You</h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!<h3>The Value You Deliver</h3><ul><li>Your integrity, insights, interpersonal skills, and meticulous planning allows you to mentor and support your customers as they look to reach their retirement goals</li><li>Supporting our clients by providing comprehensive investment solutions and retirement plans to meet their needs both now and for their future</li><li>Effectively engage clients through personal interactions, reflecting your interpersonal communication and relationship building skills</li><li>You have a steadfast commitment to your clients while making a positive impact in the community</li></ul><h3>Certifications:</h3>Series 07 - FINRA<h3>Category:</h3>SalesMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Financial Consultant- Franklin, TN

<h3>Job Description:</h3>Job Description:The Global Security Operations Center (GSOC) Senior Security Manager is a key leadership role within Fidelity’s Global Security team. This role is responsible for supporting and leading the GSOC teams through strategic, technical, and operational objectives and coordinating crisis situations that impact our associates, business units and physical locations. The GSOC Senior Security Manager will use their leadership and knowledge of people, operations, systems, intelligence gathering and analysis, crisis/incident management, and Fidelity business units to help build and deliver a security plan of action and to make sure that operational teams are performing effectively. This role is instrumental in driving technical and procedural solutions for the GSOC that are thoughtful, innovative, and contribute to the safety and security of Fidelity associates, business units and locations throughout the world.Job Responsibilities:<ul><li>Applies advanced knowledge and experience to coordinate and oversee multiple activities within Security Operations including the delivery and implementation of the Visual Command Center, asset protection, risk evaluation, response, investigative support, life safety monitoring and crisis management services.</li><li>Provide leadership, guidance, and mentorship to Specialists and Lead Specialists in the execution of their core responsibilities, including threat observation, analysis, monitoring, and reporting. Ensure performance objectives are consistently met in alignment with GSOC operational standards, while fostering a culture of collaboration and teamwork that drives both individual and collective success.</li><li>Ensures staffing levels meet operational needs and develops training appropriate for the Specialist and team Lead Specialist roles.</li><li>Evaluates teams use of various security systems and best practices using a data driven approach. Areas of evaluation include visual command center alerts, geo-fencing alerts, access control, video management, life-safety, communication skills on the phone and radio, proper use of mass-notification systems to facilitate the response to potential security/safety events, as well as incident and event reporting.</li><li>Promotes a culture where employee wellness and professional development are critical to maintaining a skilled and motivated workforce.</li><li>Required to problem solve in complex and time sensitive circumstances to ensure a safe and secure associate work environment and to prevent or reduce impact to business operations.</li><li>Provides analysis of incident and event data to ensure reporting is accurate, timely and relevant. </li><li>Makes operational decisions based on current physical security and risk analysis best practices.</li><li>Responsible to monitor use of technical resources and where needed escalate to and assist technology team with system troubleshooting.</li><li>Provides guidance to site/branch leadership during incident/crisis response. </li><li>Leads projects that meet both technical and non-technical operational objectives, enhances team efficiency, and addresses identified gaps.</li><li>Required to act as event director or communications manager on incident bridge calls to enable business decision making and deliver incident communication to associates.</li><li>Manage and address situations of a stressful or sensitive nature, while maintaining Fidelity’s confidentiality and information security practices.</li><li>Collaborate with stakeholders to ensure technical solutions, workflows, and processes for the Global Security Operations Center are thoughtful, innovative, efficient, and forward-looking.</li></ul> Qualifications:<ul><li>Integrity and professionalism</li><li>Bachelor’s Degree</li><li>5+ years of security, law enforcement, emergency services, military, or other relevant experience.</li><li>Previous experience working in and leading personnel in a Global Security Operations Center (GSOC), or similar command center environment.</li><li>A positive attitude with excellent verbal and written communication skills.</li><li>Experience directly managing people or leading a team.</li><li>Experience triaging and escalating Workplace Safety issues. </li><li>Broad knowledge of and experience with open-source intelligence gathering, analysis, and reporting best practices.</li><li>Basic experience configuring/administrating technical security systems such as access control, alarm/video monitoring platforms and other data capturing systems.</li><li>Proficiency in Microsoft Office programs (Word, Excel, SharePoint, Office 365)</li><li>Basic project management experience.</li><li>Experience in crisis and incident response, focusing on the ability to maintain a calm and efficient response in high-pressure settings.</li><li>Ability to interact with staff at all levels in a high pressure and fast paced environment.</li><li>Ability to work in a flexible scheduling environment (nights, weekends, and holidays) as operational needs dictate.</li></ul> This position will be based in Merrimack, NH and will report to the Vice President of the Global Security Operations Center.<h3>Certifications:</h3><h3>Category:</h3>SecurityMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Manager, Security Operations

<h3>Job Description:</h3><h3>Senior Systems Analyst</h3>The Role:The Wealth Client &amp; Advisor Engagement team, within the Fidelity Wealth – Wealth Solutions Experience Chapter Area, is seeking a skillful, upbeat Senior Systems Analyst. This role requires a self-starter who can champion collaboration and cultivate a close partnership with business and the development team to help craft and implement solutions.You will work in a Squad focused on enabling our Wealth Management business in Fidelity through Flexible, Scalable platforms and report to a Chapter Leader (your manager), whose primary focus is to help you develop in your career and skills as we drive towards increased automation, continuous delivery with quality. Chapter Leaders drive the 'how': skills &amp; mastery, while your Squad drives the 'what'. This is the next evolution of Agile development!<h3>The Purpose:</h3>Fidelity’s Wealth Solutions Domain develops solutions that empower millions of Americans to enhance their financial portfolios, invest towards their goals, and feel secure during complicated times. As a systems analyst on the team, you will be expected to quickly gain understanding of the components of our applications and will work with the team to deliver best in class customer experience solutions. The ideal candidate should show ease at making personal connections, be confident in leading and constructively challenging with a dedicated approach to solving problems and overcoming obstacles.<h3>The Expertise You Have:</h3><ul><li>Demonstrated expertise interviewing and extracting high quality business requirements from partners using the Agile scrum methodology</li><li>Excellent analytical, reporting and problem-solving skills, including strong judgement, issues management and problem analysis techniques</li><li>Good interpersonal, relationship management and facilitation skills</li><li>Proven ability to effectively balance multiple tasks and priorities in a fast-paced environment</li><li>Experience in using tools such as JIRA and JIRA Align, with a deep understanding of JIRA Scrum Boards.</li><li>Excellent verbal and written communication skills with attention to detail</li><li>Basic skills in using Snowflake and SQL for data queries preferred</li><li>Familiarity with APIs and how to call them via an API tool is a plus</li><li>Basic knowledge of angular components, GraphQL, and NodeJS API is helpful </li></ul><h3>The Skills You Bring:</h3><ul><li>You are a meticulous person with a real passion for accuracy, transparency, and elimination of ambiguity</li><li>You are deeply effective in written and verbal communications and are dedicated to tailoring content to the appropriate audience (business vs. technology, associate vs. management, etc.)</li><li>You are a self-starter who can rapidly assimilate business processes, goals and objectives and distill them into well-defined requirements</li><li>You can run effective requirements gathering sessions with business stakeholders, using a variety of methods to elicit and understand needs e.g. process flows, user journey mapping</li><li>You can conceptualize and capture a problem or feature need and leverage different methods to convey the requirement to engineers and business partners e.g. user stories, process flows</li><li>You understand how technology can automate business processes and can effectively propose, challenge and engage in ideation with business and technology teams in formulating software designs and solutions</li><li>Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment</li><li>Good interpersonal and leadership and influencing skills (without direct authority of others)</li><li>Skilled in documenting application workflows and able to identify architecture dependencies</li><li>Determined, self-managed, energetic, passionate, and motivated with the ability to work independently to deliver results </li></ul><h3>The Value You Deliver</h3><ul><li>Ensuring the technology team is building the right software solutions and components to improve customer experience</li><li>Facilitating flow of requirements from the business to the technology team</li><li>Reducing requirements and design risk and resulting costs associated with rework and redesign</li><li>Exercise a passion for keeping your knowledge up-to-date with the latest and greatest tools, processes, and technologies</li><li>Help maintains the high level of integrity in the team</li><li>Take ownership and accountability for determining what needs to be done</li><li>Able to digest and break down stories, working closely with the team’s tech lead</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Systems Analyst

<h3>Job Description:</h3>Job Description<h3>Consultant, Fidelity Consulting </h3>The Role As a Consultant, you will partner to drive projects that seek to tackle Fidelity’s most pressing business challenges. The Consultant works on an all-star team in support of Fidelity’s business challenges and emerging initiatives You will: contribute and deliver discreet analyses and research, contribute to breakdown and synthesis of problems, and offer your points of view towards a broader business conversation.The Expertise &amp; Skills you ring<ul><li>You hold a bachelor’s degree</li><li>You have 3-5 years of work experience; prior management consulting, strategy, financial services or similar experience preferred</li><li>Experience with team project work, general management, and/or analytics and conceptual problem solving</li><li>Analytically minded with strong written and verbal communication skills</li><li>The expert ability to create business insights</li><li>You are a measured, focused and results driven individual and an ambitious team player</li><li>You have strong research and analytical skills, including the ability to synthesize findings and develop practical, concrete recommendations</li><li>You demonstrate a high degree of professional integrity in verbal and written communication, suitable for executive-level conversations</li><li>Tenacious attitude and intellectual curiosity</li><li>You have strong attention to detail and comfort with ambiguity</li><li>You are confident and strive for continuous self-improvement</li></ul>The TeamFidelity Consulting ('FC') consists of ~100 top talent strategy consultants who work across the Fidelity enterprise to inspire, identify, and define new paths for Fidelity’s future. Fidelity Consulting addresses strategic challenges and opportunities with thoughtful, rigorous, and provocative points of view by attracting diverse top talent and developing them into Fidelity’s future leaders. We deliver value in a variety of ways, from leading small group projects focused on growth and innovation, to consulting on enterprise-wide initiatives. As a part of the FC team, you will gain exposure to a wide variety of strategic business challenges – preparing you for increasing leadership roles and advancing your career.<h3>Certifications:</h3><h3>Category:</h3>ConsultingMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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