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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is a leading issuer and provider of Commercial products and services. GCS provides a suite of payment and lending products, solutions for travel and everyday spending, cross border payments, global currency solutions, and business financing. The Commercial Credit Risk team in the Credit &amp; Fraud Risk (CFR) organization is responsible for powering the GCS business by defining the GCS Risk strategy while delivering a superior customer experience.This position is focused on Small Business New Accounts Underwriting and brings an exciting opportunity to define&nbsp;the underwriting policies, onboarding process for small businesses and cross-selling to existing customers. Within the broader credit risk organization, this team supports the success of the Global Commercial Services business unit through innovative solutions that help enable profitable growth via acquisition while maintaining robust low tenure credit performance. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Product, Marketing, Decision Science, Compliance, etc. to develop best in class strategies and capabilities to support our customers.How will you make an impact in this role?<ul><li>Be responsible for new accounts decisions for US Commercial Small Business Products from a risk perspective - this includes analytics, strategy, and capabilities, across new accounts and existing customers.</li><li>Drive Core Underwriting risk strategies to determine approval and decline decisions for customer applications leveraging core risk infrastructure include risk models, lending capabilities and bureau information.</li><li>Partner with marketing partners and targeting teams to harmonize underwriting and targeting.</li><li>Work with and influence Product, Marketing, and Finance teams within the GCS organization and broader credit and fraud risk organization to design and implement critical initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Ensure control, compliance, and operational risk mitigation in all processes and design for a streamlined user experience across customer touch points.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree plus 2 yrs work experience or Master’s degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science</li><li>Blend of analytical skills, process expertise, project management, and relationship-building skills</li><li>Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results</li><li>Clear, effective written and oral communication skills</li></ul>Preferred Qualifications:<ul><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Credit/Fraud risk management experience and understanding of credit lifecycle is preferred</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?The Financial Crimes Fraud Referral Team collaborates with the Fraud organization to identify new and emerging fraud threats to be referred to the Financial Crimes organization for review and potential SAR filing through regular meetings.Using information from the collaboration, the team will create and update an assessment to capture the fraud typology and required fraud cases to be referred.The team will work with the Fraud organization, the rule build team and the investigations teams to provide all referral information required for a Financial Crimes investigation and ensure investigators are made aware of new fraud typologies being referred.In addition, the team will continually test to ensure that all identified fraud types are being referred to the Financial Crimes organization and the referral streams are complete and accurate. Other attributes that the successful candidate will be able to demonstrate are:<ul><li>At least three years’ experience working with fraud investigations as part of a fraud organization or Financial Crimes SAR filing process</li><li>Experience identifying patterns of Fraud trends across products, channels or geographies</li><li>Ability to explore deeper in discussions with partner teams to draw out complexities that may not be apparent in the initial discussion</li><li>Ability to explain complex concepts in an Assessment for a wide audience</li><li>Presentation skills to senior leaders in the organization</li><li>A control mindset that can develop tests to ensure all processes are working correctly</li></ul><ul><li>Deep understanding of how core banking. Payments, and card systems work</li><li>Strong grasp of regulatory requirements around fraud and financial crimes</li><li>Manage a team of 1-2 Analysts </li></ul>Preferred but not required skills would be:<ul><li>Fraud related certifications such as Certified Anti-Fraud specialist or Certified Fraud Examiner</li><li>Basic SQL programming skills to pull data samples</li><li>&nbsp;Excel advanced data analysis skills</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Transaction Monitoring / Fraud Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?The Financial Crimes Fraud Referral Team collaborates with the Fraud organization to identify new and emerging fraud threats to be referred to the Financial Crimes organization for review and potential SAR filing through regular meetings.Using information from the collaboration, the team will create and update an assessment to capture the fraud typology and required fraud cases to be referred.The team will work with the Fraud organization, the rule build team and the investigations teams to provide all referral information required for a Financial Crimes investigation and ensure investigators are made aware of new fraud typologies being referred.In addition, the team will continually test to ensure that all identified fraud types are being referred to the Financial Crimes organization and the referral streams are complete and accurate. Other attributes that the successful candidate will be able to demonstrate are:<ul><li>At least one years’ experience working with fraud investigations as part of a fraud organization or Financial Crimes SAR filing process</li><li>Experience identifying patterns of Fraud trends across products, channels or geographies</li><li>Ability to explore deeper in discussions with partner teams to draw out complexities that may not be apparent in the initial discussion</li></ul><ul><li>&nbsp;Ability to explain complex concepts in an Assessment for a wide audience</li><li>&nbsp;A control mindset that can develop tests to ensure all processes are working correctly</li><li>&nbsp;Deep understanding of how core banking. Payments, and card systems work</li><li>&nbsp;Strong grasp of regulatory requirements around fraud and financial crimes. </li></ul>Preferred but not required skills would be:<ul><li>Fraud related certifications such as Certified Anti-Fraud specialist or Certified Fraud Examiner</li><li>&nbsp;Basic SQL programming skills to pull data samples</li><li>&nbsp;Excel advanced data analysis skills</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst- Transaction Monitoring / Fraud Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Serving as a core member of an engineering team that designs and develops software applications</li><li>Writing code and unit tests, working on API specs, automation, and conducting code reviews and testing</li><li>Identifying exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges&nbsp;</li><li>Performing ongoing refactoring of code, utilizing visualization and other techniques to fast-track concepts, and delivering continuous improvement</li><li>Working with product managers to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues</li><li>Identifying exciting opportunities for adopting new technology to solve existing needs and predicting future challenges</li></ul>Preferred Qualifications<ul><li>BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>5+ years’ experience with design and development in an Enterprise setting using Java, J2EE</li><li>Experience with SQL or NoSQL databases</li><li>Demonstrated experience in Java application design, software development, and testing, preferably in an Agile environment</li><li>Expertise with SpringBoot, JavaScript, SQL and NodeJS</li><li>REST API development experience</li><li>Demonstrated experience in Agile development, application design, software development, and testing</li><li>Ability to effectively communicate to internal and external business partners on solution design</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Software Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleOur Internal Audit group is seeking an eager Cybersecurity Audit Manager in New York City, Phoenix, or Sandy to help advance and grow our audit coverage across our cybersecurity audit portfolio. The cybersecurity audit portfolio spans across information technology throughout the enterprise and includes auditing first-line information security processes. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to communicate audit results effectively.&nbsp;Key Responsibilities·Serve as Auditor in Charge (AIC) on audits, managing the audit engagement end-to-end, planning audit projects, defining objectives and scope, and coordinating with control groups, external auditors, stakeholders, and regulators to ensure effective execution; conduct L1 reviews; serve as the primary audit client contact·Analyze / review audit results and documentation to evaluate effectiveness and efficiency, synthesizing audit findings·Lead audit client meetings and walkthroughs·Develop test plans, audit findings, and the audit report in accordance with IAG policies and procedures·Guide team on how to validate and execute corrective actions / Management Action Plans (MAPs) are impactful, sustainable, and improve the control environment of the business unit·Support business monitoring activities with audit leadership, tracking key metrics to identify control issues and trends; stay up to date with evolving industry trends, external news and regulatory changes, and analyze the impact to the business·Delegate tasks to team members; guide auditors in assessing risks, evaluating control design, and executing audit tests; review and provide feedback on work papers·Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology and best practices·Conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments·Guide team to proactively and routinely communicate task status, roadblocks, challenges, suggesting potential solutions to the teamMinimum Qualifications·5+ years of audit experience·Prior experience working at a Big Four / G-SIB·Demonstrates strong written and verbal communication skills to deliver deliverables with quality, and actionable value-add feedback to management on issues, opportunity areas, and deficiency solutions&nbsp;·Effectively leads a team in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities·Applies critical thinking to break-down complex problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions·Applies control theory and professional auditing practices throughout the audit lifecycle·Understands regulations, regulatory risks, accounting, and financial industry best practices relevant to the business, including emerging technology and data considerations, and incorporates into the audit approach to enhance outcomes·Strong knowledge of information security and infrastructure related terminology and concepts and experience in applying cybersecurity concepts and controls/countermeasures in public cloud environments (e.g., zero trust, defense in depth, infrastructure as code, virtualization, container management, public key infrastructure (PKI), etc.)·Prior experience in analyzing regulatory and industry cybersecurity frameworks (NIST, FFIEC, CRI, MITRE ATT&amp;CK) and applying guidance to audits of cybersecurity controlsPreferred Qualifications·Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.·Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization·Certified Information Systems Auditor (CISA) or Certified Information Systems Security Professional (CISSP) and within 12 months of hire date an industry recognized cloud certification, e.g., ICS2 CCSPSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Cybersecurity Audit Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Job Description:The Infrastructure Engineer will be responsible for the end-to-end technical support of all network platforms. This position plays an integral role in leveraging monitoring platforms to increase network stability and to ensure a high level of network availability. This role will be expected to collaborate with application and infrastructure teams to provide the highest level of support for the business and the Amex Network Operation Center.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Job Responsibilities:<ul><li>Provide hands on technical support, analysis, and issue resolution for network infrastructure and network services.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Optimize network performance via analyzing, tuning, and monitoring. Evaluate existing network performance to identify deficiencies and make performance recommendations.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Evaluate and develop new network monitoring capabilities.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Provide network support for complex issues related to applications, servers, databases, storage, and/or any other technical service.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>4 plus years of experience in supporting large scale corporate/datacenter networks.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong knowledge in routing protocols such as OSPF, and BGP.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Strong knowledge in switching technologies like spanning tree, port channels, and virtual port channels.</li><li>knowledge of Cisco NX-OS/IOS and Arista routing and switching platforms&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience in a variety routing and switching platforms provided by vendors such as Cisco, Arista, and Aruba Networks.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Good understanding of protocols like TCP, UDP, and IP.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with Cisco and Arista routing and switching platforms.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Good understanding of security infrastructure like Firewalls, IPSEC/SSL VPNs.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Must be willing to learn new technologies while being able to adapt to a fast-paced service driven environment.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Education Requirement:&nbsp;Bachelor’s Degree or equivalent experience in the field of networking.Preferred Additional Skills:<ul><li>Skills in Public Cloud Offerings such as AWS, GCP, and Azure &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with supporting network services such as DNS and NTP.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with network monitoring tools such as CA Spectrum, Performance Center, and Splunk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with F5 load balancers and Aruba Wireless networks&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Experience with Versa / Viptela SDWAN &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li><li>Knowledge of programming languages such as Python is a plus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Infrastructure Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’s Global Financial Crimes Surveillance Unit (GFCSU) is part of the broader Global Risk &amp; Compliance organization, operating within Global Financial Crimes Compliance (GFCC), provides end-to-end oversight and support of global financial crimes investigations. In partnership with broader GFCC teams, GFCSU supports the development, testing, implementation and adjudication of transaction monitoring rules, reports, and other tools to detect potential criminal activity. GFCSU plays a vital role in ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act. They also support law enforcement by providing critical information to combat money laundering, terrorist financing, credit card fraud, identity theft, and other financial crimes.The GFCSU’s Quality Assurance (QA) Team performs regular QA testing of Anti-Money Laundering (AML), Screening, Enhanced Due Diligence (EDD), and Anti-Corruption investigations performed by the Financial Intelligence Unit to ensure adherence to legal and regulatory standards as well as internal procedural requirements.Job Responsibilities:Conduct quality testing of AML, Screening, EDD, and Anti-Corruption processes managed by the GFCSU, which includes evaluating alert investigations against established regulatory and procedural requirements and providing feedback to the relevant team(s)Draft reports to summarize findings and communicate results of quality testing to relevant stakeholders Manage projects to expand and enhance quality review processes and technology Identify trends in investigative quality, potential efficiencies, and procedural enhancements, working closely with GFCC leaders to help improve investigative processes accordinglyMinimum Qualifications:<ul><li>Two+ years of work experience at a financial services institution, retail/commercial bank, or payment processing institution in any of the following areas: AML/BSA, financial crimes compliance, know-your-customer (KYC), enhanced due diligence, screening/sanctions risk management, and/or operational risk</li><li>Proven analytical skills and demonstrated ability to research, assess, interpret, resolve, and remediate issues with regulatory impact</li><li>Excellent time-management skills and demonstrated ability to balance competing priorities in a deadline-driven environment</li><li>Ability to influence, gain support, and resolve conflict</li><li>Detail-oriented with strong verbal and written communication skills</li><li>Proven ability to communicate and collaborate effectively at all levels of the organization</li><li>Self-motivated with an ability to learn quickly and independently</li></ul>Preferred Qualifications:<ul><li>Business Self Testing (BST), Quality Control, or Quality Assurance experience is a plus</li><li>Bachelor’s Degree preferred</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst - Compliance Quality Assurance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.&nbsp;&nbsp;American Express is entering into a technology transformation phase driven by opportunities to modernize legacy platforms and explore modern software to be on the leading edge of the payments industry. American Express is looking for strong leaders to be part of high performing teams that will build and support our next generation platforms. If you have the talent and passion to drive innovation and deliver at a rapid pace, with deep hands-on experience in areas of real-time, highly available, cloud-native application development, join our engineering teams to transform our systems.  &nbsp;&nbsp;American Express Global Card Network Platform authorizes and processes all the company’s customer card transactions. The Card Network platform is the critical back bone for all American Express card transactions and is a near real time low latency system that is always available and highly resilient, processing transactions from around the world 24x7, 365 days a year. American Express is making strategic investments in new card network products and platforms to allow the company to meet its ambitious global growth agenda. American Express is looking for strong leaders and engineers to be part of high energy and efficient teams that will build and support our next generation card network systems.&nbsp;&nbsp;Engineering Director&nbsp;&nbsp;As our Director of Engineering, you will join our global technology team that has embarked on building a highly available and scalable distributed systems on the cloud to support the company's long-term strategy and vision. Your primary responsibility is to build and support capabilities of our next generation distributed platform, build innovative payment capabilities leveraging the platform, aligning resources and delivery with business growth and diversification, while significantly improving service quality and cost-effectiveness. We expect the individual to be innovative and energetic with strong communications skills.&nbsp;Responsibilities:&nbsp;<ul><li>Quality Engineering: Emphasis on high-quality software releases through innovation, efficient test data, robust test environment management, best-in-class frameworks such as standardized pipelines, test automation and performance engineering&nbsp;</li><li>Quality Strategy: Develop and implement strategies to ensure all IT products and services meet organizational standards and end-user requirements. Influence best practices in code health, testing, testability and maintainability (clean code, test pyramid)&nbsp;</li><li>Testing &amp; Automation: Drive test automation initiatives, aiming for high automated test coverage across products to accelerate development and release processes&nbsp;</li><li>Process Improvement: Enhance quality processes and improve efficiency by applying innovative solutions&nbsp;</li><li>Collaboration: Work closely with development teams, product managers, and QA teams to integrate quality practices early in the development lifecycle&nbsp;</li><li>Performance Engineering (Performance and Chaos): Use baseline SLA’s established by Architects and business to monitor performance and chaos results before every release into production and track key performance indicators (KPIs) to monitor quality, such as software test results, performance, and adherence to standards&nbsp;</li><li>Technical Expertise: Provide technical leadership in evaluating and identifying tooling, automation opportunities, continuous improvement using emerging technologies&nbsp;</li><li>Stakeholder Communication: Synthesize and report on testing results and quality metrics, enabling both technical and business stakeholders to make informed decisions&nbsp;</li><li>Team Leadership: Build, mentor, and manage a team of quality engineers, providing technical guidance, coaching, and capacity allocation&nbsp;</li><li>Domain Knowledge: Develop good understanding on new functionalities and integration on Payment Network and Acquirer End to End functionalities&nbsp;</li><li>Metrics: Track test gaps, quality, and productivity and DORA metrics. Work with other engineering teams to continuously improve. Synthesize testing results and other measures into meaningful reports to enable technical and business stakeholders to make informed decisions&nbsp;</li></ul>Qualifications&nbsp;:1. Extensive Experience in,&nbsp;<ul><li>Java development on frameworks such as vertex, spring boot and spring batch. 2+ years of experience in developing code in Go Lang.&nbsp;</li><li>automated testing using industry common framework such as Cucumber, Karate and Serenity&nbsp;</li></ul><ul><li>2. Demonstrated Proficiency in,&nbsp;</li></ul><ul><li>CI-CD tools such as Jenkins, XL-R and GitHub Actions&nbsp;</li><li>Managing test environments such as ephemeral and dynamic environments using Terraform in On-Prem/Public Cloud and distributed applications and IaaS based environments</li><li>Performance and chaos engineering such as load, endurance, destructive, multi dc and data center testing&nbsp;</li></ul><ul><li>3. Extensive Experience in,&nbsp;</li></ul><ul><li>Test Data Management such as production extraction, scrubbing, synching up, self-serve, backup and versioning using industry or custom tools&nbsp;&nbsp;</li><li>SQL and NOSQL databases such as Cassandra, Postgres, MongoDB and Couchbase&nbsp;  &nbsp;</li></ul>4. Good Understanding of,&nbsp;<ul><li>Payment Network and Acquirer End to End functionalities&nbsp;&nbsp;</li><li>DevOps technical leadership with hands on experience with build / integration / release / deployment and scaling&nbsp;big data tools such as Spark and Lumi&nbsp;</li></ul>5. Familiar with most of the below tools and frameworks, <ul><li>Unit Test: Quality: JUnit, Mockito SonarQube&nbsp;</li><li>Test Data Management: OPTIM and any custom tools&nbsp;</li><li>Automation Tools: Selenium, WireMock, RestAssured, Cucumber, Karate and Serenity&nbsp;</li><li>Test Frameworks: TDD and BDD&nbsp;</li><li>Test Environment Management: Prometheus, ELK, Grafana etc&nbsp;</li><li>Performance: K6, JMeter, DART and Litmus Test&nbsp;</li></ul>6. Experience with Microservices based architecture and containerizing using Docker&nbsp;7. Technical credibility: Experience as a Software Engineer in Test (or similar title)&nbsp;<ul><li>8. Excellent interpersonal and communication skills to effectively express ideas, engage in complex discussions and collaborate with a wide range of colleagues&nbsp;</li></ul><ul><li>9. Superior analytical, problem solving and planning skills with the desire to continually learn and improve&nbsp;</li></ul><ul><li>10. Self-motivated and able to manage multiple tasks simultaneously&nbsp;</li></ul><ul><li>11. Strong relationship building skills and proven ability to influence and drive delivery across a geographical distributed organization with the demonstrated ability to debate ideas/ strategies and be comfortable managing constructive conflict &nbsp;</li></ul><ul><li>12. Strong people leader exhibiting passion, enthusiasm, loyalty and integrity through a servant leadership personification promoting the development of talented, energetic, creative and highly dedicated team members&nbsp;</li></ul>Preferred Qualifications<ul><li>Knowledge in Gen AI technology to automate use cases on software development life cycle is a plus&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Software Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. <h4>&nbsp; &nbsp; About Network &amp; Acquirer Solutions:</h4>As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year transformation of our Acquiring ecosystem – Acquirer Platform Transformation (APT) – which will enable us to develop innovative products, services, and solutions that will anticipate our future merchant and acquiring partners needs. This is a strategic priority for GMNS as it becomes increasingly important that we stay competitive with the rise of intermediaries, are able to quickly adapt to an ever-changing regulatory environment, and are developing strong value-added services that deepen the relationships with our acquiring customers.Reporting into the Vice President of GMNS Customer Experience and Servicing Strategy, the Director of GMNS Customer Journeys will lead the transformation of critical customer journeys across onboarding, maintenance, and product enablement — reducing friction, driving adoption, and strengthening partner relationships. This role will identify opportunities to radically transform the experiences our global customers have with these journeys. You will partner closely with client management, operations, servicing, control management and technology teams to develop new ways of partnering with GMNS.Responsibilities:<ul><li>Set vision, strategy and priorities for GMNS customer journeys, including definition of Outcomes and Key Results and creation of customer personas and journey maps</li><li>Champion the voice of the customer including Merchants, Payment Facilitators, Network Partners and Processors to drive the experience strategy forward across GMNS</li><li>Develop and manage the roadmap to transform journeys and syndicate with key stakeholders and business partners</li><li>Research and understand colleague and customer needs to inform data strategy, requirements and product roadmap</li><li>Partner with Product Delivery, Technology, Design and business stakeholders to define capabilities and execute on product roadmap</li><li>Collaborate with Control Management, Compliance, GCO, Privacy and other risk experts to adhere to and enhance control and compliance to global, local, and enterprise policy and regulations</li><li>Partner closely with Client Management, Marketing and Policy teams globally on identifying emerging customers needs and industry trends to inform product strategy and roadmap</li><li>Lead and develop a team of high-performing product managers that effectively influences across band levels and lines of business.</li></ul><h4>&nbsp; &nbsp;Preferred Qualifications:</h4><ul><li>Product &amp; Industry Expertise: Proven experience leading digital product strategy and delivery, ideally within payments, financial services, or technology industries.</li></ul><ul><li>Strategic &amp; Entrepreneurial Leadership: Ability to spot emerging trends, translate insights into actionable strategies, and build the business case to drive innovation and organizational change.</li><li>Team Leadership: Track record of developing and inspiring diverse, high-performing teams and generating strong followership across a matrixed environment.</li><li>Intellectual Curiosity &amp; Problem Solving: Creative and analytical thinker with the ability to navigate ambiguity and solve complex, undefined problems.</li><li>Executive Communication: Exceptional communicator able to distill sophisticated topics into clear, compelling narratives tailored for varied audiences.</li><li>Collaboration &amp; Influence: Highly collaborative leader who builds trusted relationships across internal and external partners to deliver outcomes that go beyond traditional boundaries.</li><li>Mindset &amp; Presence: High energy, optimism, and authenticity with a strong sense of the Blue Box Values</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director, GMNS Customer Journeys

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.This is an exciting opportunity to be a key contributing member of the Global Compensation team within CEG, and this person will be responsible for the analysis of compensation programs and tools across the organization, including annual compensation processes, salary structures, benchmarking and bonus program, and contribute to global and regional projects. These initiatives will be aimed at continuing to develop and deliver a compelling and differentiated Total Rewards strategy.&nbsp;The position will report to the Vice President of Compensation Insights &amp; Capabilities.Key Responsibilities:<ul><li>Lead and support key compensation processes throughout the year, including benchmarking, year-end project management,&nbsp;annual compensation review cycle</li><li>Generate comprehensive and accurate modeling of data and insights to be shared with partners across Colleague Total Rewards &amp; Well-being (CTRW) and CEG including leading ad-hoc reporting and analysis for one-off projects</li><li>Collaborate with colleagues to collect necessary information and perform analyses on market competitiveness, minimum wage trends, regulatory updates, retention, and more</li><li>Partner with Compensation Consulting and Colleague Strategic Partners (CSPs) to develop and design compensation tools that support their day-to-day work; provide ad hoc support to Compensation Consulting team on compensation-related activities</li><li>Lead the Company’s market pricing strategy and build external perspective for the Global compensation organization. Manage the day-to-day queries from the broader comp team on benchmarking methodology, participate in ad-hoc surveys, and pro-actively suggest and implement new ways that external data could be used in processes</li><li>Evaluate market and economic trends in compensation. Leverage competitive market intelligence to help anticipate and navigate the potential impact to our compensation philosophy, programs, and practices</li><li>Support the maintenance of internal and external compensation competitiveness through compensation program reviews and enhancements</li><li>Ensure any compensation program changes are grounded in external trends and practices</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree required; fields such as Finance, Business, Economics, Human Resources, Accounting, Data Analytics, or related.</li><li>5+ years of Compensation experience, additional HR, finance or related field a plus</li><li>Ability to leverage external market insights and internal analytics to develop insights, make decisions, create solutions, and drive continuous improvement to strengthen total rewards offerings</li><li>Proven compensation experience, including compensation benchmarking</li><li>Experience working across multiple geographies or with global compensation frameworks</li><li>Strong consultative, analytical, communication and PC skills are a must</li><li>High proficiency in Excel (advanced formulas, pivot tables, and modeling) and PowerPoint; familiarity with data visualization tools (e.g., Tableau, Power BI) a plus.</li><li>Excellent verbal, written communication and presentation skills required</li><li>Quick learner with ability to manage competing demands with a solutions-focused approach</li><li>Ability to operate effectively in a fast-paced team environment across multiple time zones</li></ul>Preferred Qualifications:<ul><li>Graduate degree in Human Resource Management</li><li>Professional certification such as CCP (Certified Compensation Professional), or progress toward certification</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

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