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Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position will be the primary point of contact&nbsp;between our company and our Direct Sales customers and field sales staff as&nbsp;potential customers to identify and facilitate sales of JCB products &amp; services. This individual&nbsp;will be able to accept ownership for in bound and out bound communication, effectively manipulate complaints and inquiries keeping customer satisfaction at the core of every decision and behavior. The candidate will ensure customer inquiries are given personalized attention and are treated as a priority.The ideal candidate will aspire to grow into a Regional/Field-based Sales Manager role. Position Type: Full Time, Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Prepare accurate customer quotes and enter orders into SAP with precision, validating details to ensure alignment with customer specifications and correctness for downstream processes, enabling accurate invoicing and seamless customer experience.</li><li>Serve as the primary point of contact for customers and field staff, resolving inquiries quickly, professionally, and with a sense of urgency.</li><li>Operate effectively in a fast-paced environment, balancing multiple priorities while maintaining attention to detail and meeting deadlines set by customers and the business.</li><li>Monitor and report on monthly sales performance versus targets, taking proactive steps to maximize opportunities and achieve business objectives. Leverage available inventory creatively and collaborate with counterparts managing other accounts to optimize resources and drive additional machine sales, ensuring customer satisfaction.</li><li>Support Direct Sales Account customer events, including open houses, and assist with special projects for the Direct Sales Team as required.</li><li>Collaborate with internal teams to think strategically and deliver win-win outcomes for both the customer and the business.</li><li>Maintain a strong sense of urgency, accountability, and determination in all tasks, ensuring commitments are met and customers receive exceptional service.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business or a related field</li><li>3+ years of sales or account management experience</li><li>Must pass any drug test, background check and any pre-employment testing as applicable</li></ul>Preferred Qualifications<ul><li>Experience in sales or marketing</li><li>Knowledge of customer support systems/procedures or channels of distribution</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Relentless customer focus with the determination to deliver solutions quickly and effectively, never letting obstacles stand in the way of success.</li><li>Proven ability to master tools like Microsoft Excel and SAP with urgency and precision, ensuring accurate order management and reporting under tight deadlines.</li><li>Creative problem-solver who thrives on challenges, thinking outside the box and refusing to accept “no” as an answer when finding solutions for customers.</li><li>Exceptional communication skills with confidence and persistence to influence outcomes and maintain strong relationships through proactive engagement.</li><li>Highly organized and driven, able to prioritize multiple tasks while maintaining a sense of urgency to meet aggressive targets and exceed expectations.</li><li>Analytical and action-oriented, using insights to identify opportunities and move quickly to capitalize on them for business growth.</li><li>Adaptable and committed to continuous improvement, demonstrating resilience and determination to overcome any barrier to success.</li><li>Unwavering drive and “fire in the belly” to go above and beyond, doing whatever it takes to achieve results for customers and the business.&nbsp;</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Direct Sales Account Manager 

<h4>Company Profile</h4>Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program, to ambitious candidates with the correct mindset to excel at their personal and professional level.&nbsp; Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, aerial equipment, among others.Position SummaryGold Coast JCB currently has an opening for an Inside Sales Representative to support our machine sales coverage.&nbsp; This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From our main office, the Inside Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.Position Type: Full Time, Exempt Qualifications<ul><li>At least 2 years of inside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.</li><li>Proven experience in inside sales, preferably in the equipment industry</li><li>Strong customer service skills and a customer-centric approach</li><li>Excellent communication skills, both verbal and written</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Proficient in using CRM software and MS Office Suite</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work independently and as part of a team</li></ul>Responsibilities<ul><li>The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry</li><li>This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales</li><li>Respond to inbound sales inquiries via phone, email</li><li>Make outbound calls to prospective and existing customers</li><li>Identify customer needs and recommend appropriate equipment solutions</li><li>Provide detailed product information, including features, benefits, and pricing</li><li>Prepare and process sales orders accurately and efficiently</li><li>Follow up on quotes and leads to convert them into sales</li><li>Coordinate with the operations team to ensure timely delivery of equipment</li><li>Build and maintain strong relationships with new and existing customers</li><li>Handle customer complaints and concerns with professionalism and escalate issues when necessary</li><li>Ensure high levels of customer satisfaction through excellent service</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems</li><li>Provide regular sales updates to management</li><li>Stay updated on product knowledge and industry trends</li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilySalesPayTypeSalary

Gold Coast JCB - Inside Sales Representative 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for leading and coordinating Team Members’ activities to achieve business goals through focusing on continuous improvement and promoting a team-based culture.&nbsp; The position is responsible for overseeing the performance of all Fabrication Department functions.Position Type: Full Time, Exempt <h4>Major Tasks, Responsibilities &amp; Key Accountabilities</h4><ul><li>Manage the daily allocation of work, managing staff and budgets</li><li>Set and manage training programs to train new team members</li><li>Promote flexibility in the team</li><li>Ensure performance standards are met</li><li>Manage team and individual performance and attendance</li><li>Compile daily, weekly and monthly reports</li><li>Develop and maintain visual management boards</li><li>Encourage involvement from all team members through daily meetings</li><li>Demonstrate active listening to ensure all team members and colleague’s issues are understood</li><li>Take responsibility for the physical appearance and safety of the workplace, as well as achieve Health and Safety objectives</li><li>Ensure all direct activities have a relevant Standard Operating Procedure</li><li>Actively pursue the elimination of waste through the application of continuous improvement tools and techniques</li><li>Liaise with suppliers on performance and cost issues</li></ul> <h4>Minimum Qualifications</h4><ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Associate’s degree</li><li>Five years of fabrication experience</li><li>Minimum of one year of experience in a supervisory/team leader role</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in a related technical field</li><li>Seven years of fabrication experience in a manufacturing environment</li><li>Four years of experience in a supervisory/team leader role&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient with Microsoft Word, Excel and SAP</li><li>Understanding of the complexities of interacting with support functions in an organization</li><li>Effective time management and planning skills</li><li>Excellent verbal and written communication skills</li><li>Impressive listening skills</li><li>Ability to motivate staff and deliver results</li><li>Ability to influence and manage change within the business</li><li>Promote creative problem solving and continuous improvement</li><li>Ability to operate pneumatic or various hand tools as well as a forklift or other equipment as needed</li><li>Must wear Personal Protective Equipment as required</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to work flexible schedule, including but not limited to 12-hour shifts/7 days a week</li><li>Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs</li><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be capable of keeping pace with current production speed</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Manufacturing Group Leader - FAB 

Company Profile Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to be the best service department in the area. We are looking for Technicians that want to grow their careers with a company that will support them and be proud of. Seeking a Construction Equipment Technician/Mechanic with strong diagnostic skills who can easily communicate with customers. Come grow with us.Position PurposeReporting to the Service Manager, the Shop Service Technician is responsible for diagnosing, repairing and maintaining various types of heavy machinery, aerial equipment, generators, and other equipment for construction, industrial, agricultural and government applications. Always providing the best customer service possible by focusing on customer uptime, utilizing Gold Coast JCB unique abilities&nbsp;as JCB authorized dealer in the territory.Position Type: Full Time, Non-Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Complete and turn in reports that capture all time and work completed, with clear notes.</li><li>Provide diagnostic analysis, repair, or preventive maintenance for customer and company machines.</li><li>Assist and work with other technicians on complicated jobs and when required.</li><li>Ability to mentor, teach and advice other technicians.</li><li>Complete system audits and evaluations on machines.</li><li>Assists with customers product clinics, field days, and related promotional events as needed.</li><li>Review work orders for completeness and accuracy, for Service Manager to be able to close and process billing.</li><li>Keep Service Department tools, equipment and company vehicles in good working and safe conditions.</li><li>Practice and adhere to all safety policies and training.</li><li>Maintain a clean and professional image according to JCB and Gold Coast JCB standards.</li><li>Conduct business in alignment with company’s Mission, Vision, and Core Values. </li></ul>Minimum Qualifications <ul><li>College degree in Diesel or Technical related field.<ul><li><ul><li>Will consider equivalent work experience in lieu of educational qualifications.</li></ul></li></ul></li><li>5+ years of experience as Service Technician or similar position, in a heavy machinery, truck, or diesel engine industry, with proven track record.</li><li>Communicate by speech and hearing in person at basic English and Spanish proficiency.</li><li>Strong written and verbal communications skills.</li><li>Knowledge of heavy machinery, generators, and truck or diesel engine industries.</li><li>Strong computer skills to perform diagnostics, complete and submit reports, etc.</li><li>Ability to travel.</li></ul>Knowledge, Skills, Abilities&nbsp;&amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions safely.While performing the duties of this job, the employee is regularly required to:<ul><li>Ability to stand and walk with frequent lifting, guiding and/or carrying of lightweight materials and equipment for up to 12 hours.</li><li>Ability to twist upper body frequently, bend at waist, kneel, crouch and negotiate uneven surfaces.</li><li>Able to lift up to 75 pounds * Use hands, arms and legs fully; grasp, manipulate and assemble small to large objects with the aid of forklifts or cranes as needed; see and hear well with or without aid.</li><li>Good hand eye coordination.</li><li>Communicate by speech and hearing in person at a basic English and Spanish proficiency.</li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. Gold Coast JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilyCustomer ServicePayTypeHourly

Gold Coast JCB - Shop Service Technician 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for leading and coordinating Team Members’ activities to achieve business goals through focusing on continuous improvement and promoting a team-based culture. The position is responsible for overseeing the performance of all functions within Manufacturing.Position Type Full Time, ExemptMajor Tasks, Responsibilities &amp; Key Accountabilities<ul><li>&nbsp;Manage the daily allocation of work, budgets and consumable spending</li><li>Supervision of shop floor personnel</li><li>Coordinate daily production ensuring internal customer’s requirements are fulfilled</li><li>Implementation of JCB Production systems</li><li>Set and manage programs to train new team members</li><li>Promote flexibility in the team</li><li>Ensure performance standards are met</li><li>Manage team and individual performance and attendance</li><li>Compile daily, weekly and monthly reports</li><li>Develop and maintain visual management boards</li><li>Encourage involvement from all team members through daily meetings</li><li>Demonstrate active listening to ensure all issues are understood</li><li>Take responsibility for the physical appearance and safety of the workplace, as well as achieve Health and Safety objectives</li><li>Ensure all direct activities have a relevant Standard Operating Procedure</li><li>Actively pursue the elimination of waste by applying continuous improvement tools and techniques</li><li>Liaise with suppliers on performance and cost issues</li></ul>Minimum Qualifications <ul><li>Must pass applicable drug screens, background checks and pre-employment tests </li><li>High School diploma</li><li>Five years of Manufacturing experience</li><li>Two years of experience in a supervisory/team leader role</li></ul>Preferred Qualifications<ul><li>Seven years of experience in a manufacturing environment</li><li>Five years of experience in a supervisory/team leader role&nbsp; </li><li>Knowledge of Lean Enterprise, Quality Management systems and Health and Safety Programs</li><li>Knowledge of a Powder Paint operations</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient in Microsoft Office software </li><li>Comfortable in an in-person office environment</li><li>Technical competence is a plus</li><li>Must be customer service oriented, flexible, and have a high energy level</li><li>Must have excellent follow-through skills </li><li>Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings</li><li>Must be open to domestic and international travel</li><li>Desire and proven ability to learn and grow </li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

Manufacturing Supervisor - Paint

At West Coast University, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will&nbsp;join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career.You will make an impact by:&nbsp;<ul><li>Act as primary point of contact for coordination of campus/office operations (i.e. security, facilities, IT, parking, HR, UA, and special programs) and provide administrative support to campus leadership as needed</li><li>Plan, organize, and coordinate campus events (orientations, trainings, health fair, team meetings, seasonal events, special guest visits) including collateral distribution, room coordination, facilities, IT set up and calendar invitations</li><li>Manage space planning and parking needs for the campus/office population, including office/classroom usage and meetings, work with facilities to address building concerns</li><li>Setup and onboard new associates to the site</li><li>Centralize purchasing for campus departments for office supplies, associate and student meals, event décor/snacks, diplomas, business cards, hotel reservations and conferences, managing purchases within established budget guidelines</li><li>Reconcile all credit card purchases including posting to general ledger codes and collecting/attaching department head/ED approvals and receipts, and process campus check requests</li><li>Receive and distribute mail and supplies, including payroll distribution and routing of correspondence to and from appropriate parties</li><li>Work with outside vendors/visitors to obtain completed certificates of insurance as needed</li><li>Establish and ensure HR/Employment policies and procedures are posted and updated, as needed.</li><li>Work with Safety and Security to organize campus emergency response team and support drills and safety events</li></ul>Your Experience Includes:<ul><li>Minimum of three years’ experience performing complex and responsible office and administrative duties, preferably including high level administrative support work for multiple departments in an academic or business office environment</li><li>Proficient in Microsoft Office and advanced in Word, Excel, PowerPoint, and Visio.</li><li>Proficient with Outlook email, calendar, and scheduling assistant.</li></ul>Education:<ul><li>Associates degree or equivalent work experience required.</li></ul>Certifications:<ul><li>CAP (Certified Administrative Professional) designation desired</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at West Coast University.At West Coast University, we have the privilege of educating students seeking careers in healthcare and guide them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth.West Coast University is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

West Coast University

Administrative Coordinator

American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses. You will make an impact by:<ul><li>Overseeing and coordinating all clinical-related activities within the nursing program</li><li>Managing clinical instructors, cultivating and maintaining clinical partnerships, securing and scheduling clinical placements, overseeing clinical observations, required documentation and reporting, and ensuring compliance with college and accreditation standards</li><li>Supporting clinical faculty in meeting course objectives and ensures that students successfully complete clinical assignments while maintaining the integrity and quality of the clinical education experience</li></ul>Your Experience Includes:<ul><li>Must have a minimum of three (3) years of experience as a registered nurse; one (1) year shall be in teaching or clinical supervision, or a combination thereof, in a state approved registered nursing, vocational or practical nursing, or psychiatric technician school within the last five (5) years; or a minimum of three (3) years of experience in nursing administration or nursing education within the last five (5) years.</li><li>Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BVNPT, BPPE, and other accreditation standards.</li></ul>Education/Licensure:<ul><li>Hold a minimum of a baccalaureate degree in nursing or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the US Secretary of Education or Council for Higher Education Accreditation (CHEA).</li><li>Must have completed a course or courses offered by an accredited school with instruction in administration, teaching, and curriculum development.</li><li>Current unencumbered California Registered Nurse (RN) License is required.</li><li>Must have approval by the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) prior to assuming the role of Assistant Director of Nursing.</li><li>Must possess a Certificate of Completion of a course in teaching methodology of at least 30 hours.</li><li>Current CPR Card.</li></ul>

ACC Campus Associate Director Nursing, Academics

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits day 1 Mileage reimbursement Schedule-Monday-Friday-days This position offers you the opportunity to provide specialized care for all people with complex needs related to life-changing illness. Hope offers diverse opportunities across our service areas throughout SW Florida. You can make a long lasting and positive impact while providing compassionate care, reliable expertise and life-changing inspiration. • Key Responsibilities o Demonstrates the ability to administer quality primary care in a professional manner which supports the patient and families. o Provide documentation in the patient record that meets criteria for good medical practice and addresses legal mandates. o Provide float coverage for other PACE centers as needed o Provide on-call coverage for patient / families on a rotation basis (not applicable to all positions). o Communicate successfully with other Hope Healthcare services. • Knowledge &amp; Skills o Adult Health, Primary Care and / or Geriatrics o Hospice or Palliative Care (preferable) o Practices within the standards of the American Nurses Association for: Scope and Standards of Practice, Code of Ethics for Nursing, Nursing’s Social Policy Statement and Specialty Nursing Standards • Required qualifications o Advanced Nursing Degree, Master’s level from accredited nursing school. Specialty in Adult Health, Primary Care, and Geriatrics preferred. o Current unrestricted APRN license, Florida. o Certification in Hospice and Palliative nursing preferred. o Must possess / be eligible for Medicare license (Medicaid preferred) as a participating provider. o DEA license required. o Must possess a valid driver’s license in the state of Florida, current automobile insurance, and reliable transportation. o Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.Certifications/Licenses/Registration:Must possess a valid driver’s license in the state of Florida, current automobile insurance, and reliable transportation. A current license to practice Advanced Nursing in the State of Florida is required. Credentialing through ANCC as a NP is preferred. Certification in Hospice and Palliative nursing is preferred.Active BLS for healthcare professionals from the American Heart Association or Red Cross.Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.Experience RequirementsKnowledge of the principles and practices of primary medical care and palliative medicine. Certification in Hospice and Palliative nursing is preferred.Position Specific Responsibilities (not all inclusive)Provide medical care for patients assigned in person, and by telephone communication with staff nurses. Provide documentation in the patient record that meets criteria for good medical practice, addresses legal mandates, and adequately supports billing codes. Communicate successfully with other Hope HealthCare Services employees, the public, and community physicians in a manner that represents Hope’s culture of a collaborative and positive work environment. Assist the Medical Director in maintaining 24 hour, 7 day per week medical coverage for PACE patients in Hope Hospice facilities and services (if applicable). Provide on-call coverage for Hope Palliative Care patients/families on a rotation basis (if applicable). Participate in Hope PACE medical staff meetings and complete any mandatory continuing medical education activities as directed by the administration, in addition to CME needed to maintain certification. Participate in any Quality Assurance activities approved by the administration as appropriate to your job setting. Follow federal and state laws regarding medication prescription.Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers. Consistently represents Hope with integrity and professionalism. Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service. When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor. Assist with special projects, as requested. All other job duties as may be assigned.Compensation Pay Range: $88,500.00 - $134,300.00This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Chapters Health System

Nurse Practitioner-PACE Program-Cape Coral

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The RN Day Triage provides support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families and referral resources.Qualifications:<ul><li>Current Affiliate state or &nbsp;multi-state license to practice as an RN, and has the ability to apply for/obtain multi-state RN license within 30 days of hire, if not already a holder of a multi-state license.</li><li>Minimum of one (1) year nursing experience; hospice or hospital experience preferred</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>Excellent critical decision making and problem-solving skills</li><li>Excellent clinical and assessment skills</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>Ability to effectively handle stressful situations professionally and calmly with exceptional customer service</li><li>Strong patient service skills</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information seeking / probing skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accurate knowledge transfer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Listening, understanding, and responding<ul><li>Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits</li><li>Ability to work in a cooperative team environment</li><li>Able to exhibit a sense of urgency in daily work activities</li><li>Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>Available to work shifts to accommodate extended hours of operation as scheduled</li><li>Ability to perform sedentary work with frequent interruptions</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with coworkers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Triages phone calls and ensures that callers’ needs are met efficiently using excellent customer service skills.</li><li>Provides and manages direct care to patients and families incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.</li><li>Responsible for the timely, courteous, and effective handling of clinical inquiries related to Chapters Health System’s services.&nbsp; Positively promotes and clearly explains benefits of Chapters Health System’s services.&nbsp; Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.</li><li>Gathers necessary information and required documentation from appropriate sources to ensure complete, current, and accurate documentation of patient information and data.</li><li>Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).</li><li>Provides reassurance to patients and families.&nbsp; Assists in finding solutions to their questions and/or recognizes the need for an in person visit.&nbsp; Coordinates or completes in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Triage RN's who experience technical issues not caused by the company equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $64,139.90 - $96,210.40This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

RN, Day Triage - Monday - Friday 8am - 5pm - (Fairfax/Arlington Counties) - (Not a Remote Position)

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.Qualifications: • Bachelor’s degree (BA/BS) or an equivalent combination of education and experience • Minimum of two (2) years’ experience in volunteer coordination, preferably in a health care setting • One (1) year supervisory experience strongly preferred • Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources • Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence • Strength in attention to detail and organizational skills • Program development and implementation skills • Must be able to interact successfully with clients, families and other agencies to present a positive and professional image • Bi-lingual preferred • Previous experience in health care and/or social services setting preferred • Excellent telephone and computer skills • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel in community • Ability to take initiative and work independently Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs. • Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Complies with Company policies, procedures and standard practices. • Observes the Company's health, safety and security practices. • Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Uses resources in a fiscally responsible manner. • Promotes the Company through participation in community and professional organizations. • Participates proactively in improving performance at the organizational, departmental and individual levels. • Improves own professional knowledge and skill level. • Advances electronic media skills. • Supports Company research and educational activities. • Shares expertise with co-workers both formally and informally. • Participates in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Meets standards of practice of the Volunteer Services Department. • Recruits volunteers through community networking activities and marketing efforts. • Screens potential volunteers through intake calls and interviews, and in training. • Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles. • Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. • Participates in volunteer-related special events, committees and task force groups. • Maintains records of volunteers, ensuring that all file requirements are met and kept current. • Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG). • Performs other duties as assigned.Compensation Pay Range: $19.68 - $28.34This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

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