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Job ID&nbsp; 16604&nbsp;Department&nbsp; Water Operations &amp; Maint (10000099)&nbsp;Union Classification&nbsp; Union IBEW&nbsp;Type&nbsp; Full Time - Hourly&nbsp;&nbsp;# of Openings&nbsp; 1&nbsp;Job Location&nbsp; Lake Stevens, Washington (US-WA)&nbsp;Closing Date&nbsp; 01/28/2026&nbsp;&nbsp;Salary/Wage&nbsp; $61.37&nbsp;per hour&nbsp;<h4>Job Definition</h4>The Cross Connection Specialist is responsible for developing, implementing, and maintaining the District’s cross-connection control program in accordance with WAC 246-290-490. This position ensures the protection of the public water system from contamination via cross-connections, beginning at the water supply source and ending at the point of delivery to the customer. The Specialist works under the guidance of the Water Quality Program Manager and reports directly to the Water Superintendent. Position may be called out to investigate backflow incidents.&nbsp;<h4>Distinguishing Characteristics</h4>This is a represented position within the Water Unit. Incumbents work independently and collaboratively across administrative, operations, and jurisdictional teams. The Cross Connection Specialist exercises independent judgement and specialized knowledge and skills in matters concerning cross-connection control.Incumbents in this classification assigned to the Lake Stevens Water Operations headquarters are required to establish their residence so they will be able to report to work within thirty (30) minutes after being called.This position is not the designated cross connection specialist in responsible charge per WAC 246-292-050(4); that designation remains with the Water Quality Program Manager.<h4>Essential Job Functions</h4>1. &nbsp; &nbsp;Develop, implement, and maintain the cross-connection control program. 2. &nbsp; &nbsp;Assess the degree of hazard posed by consumer water systems. 3. &nbsp; &nbsp;Determine appropriate backflow protection commensurate with the degree of hazard. 4. &nbsp; &nbsp;Inspect and approve backflow preventer installations. 5. &nbsp; &nbsp;Investigate and respond to backflow incidents. 6. &nbsp; &nbsp;Conduct periodic re-evaluations to determine whether the premise protection is adequate to protect the District’s water system. 7. &nbsp; &nbsp;Maintain cross-connection control records and reports. 8. &nbsp; &nbsp;Submit reports to the Department of Health, including the Annual Summary Report (ASR). 9. &nbsp; &nbsp;Review and approve certified Backflow Assembly Tester (BAT) credentials and test reports. 10. &nbsp; &nbsp;Send annual test notifications and compliance letters to customers. 11. &nbsp; &nbsp;Review plans for new installations and determine appropriate backflow preventers. 12. &nbsp; &nbsp;Take corrective action as required. 13. &nbsp; &nbsp;Coordinate with Engineering staff to review and recommend modifications to engineering design and development standards. 14. &nbsp; &nbsp;Coordinate with the authority having jurisdiction on matters concerning cross-connection control. 15. &nbsp; &nbsp;Assist customers with implementation of cross-connection control requirements and develop guidance documents. 16. &nbsp; &nbsp;Operate cross-connection control software (e.g. SwiftComply). 17. &nbsp; &nbsp;Operate a District vehicle to visit various job sites and District facilities and to attend meetings and training.<h4>Specialized Job Functions</h4>N/A<h4>Other Job Functions</h4>1. &nbsp; &nbsp;Perform associated duties as assigned. 2. &nbsp; &nbsp;Attend training related to cross-connection control and water quality. 3. &nbsp; &nbsp;Participate in Water Utility safety and operations meetings.<h4>Minimum Qualifications</h4>Knowledge of:•WAC 246-290-490 regulations•Principles of cross-connection control and backflow prevention•Hazard assessment and mitigation strategies•Local, state, and federal drinking water regulations.•Cross-connection control software (e.g. SwiftComply)•Recordkeeping and reporting standards for public water systems•Water system infrastructure•Customer service protocolsAbility to:•Interpret and apply regulatory standards•Communicate effectively through excellent verbal and written skills•Educate and inform diverse audiences•Analyze inspection and test reports•Maintain accurate and organized records•Respond promptly to incidents and take corrective action•Use or learn software tools required for the job•Work collaboratively across departments and with external agencies<h4>Experience/Education</h4>• &nbsp; &nbsp;High school diploma or equivalent • &nbsp; &nbsp;Five years’ experience in water utility operations • &nbsp; &nbsp;Two years’ experience in cross-connection control<h4>License/Certification</h4>•Valid Washington State Driver's License, with good driving record.•Cross Connection Specialist certification issued by Washington State Department of Health.•Backflow Assembly Tester certification issued by Washington State Department of Health (within twelve months of hire).•Water Distribution Manager 2 or higher certification issued by Washington State Department of Health.•Pass a joint collaborative interview process.•Confined Space and Enclosed Spaces (within six months of hire).•CPR/First Aid Certification (within twelve months of hire).<h4>Preferred Qualifications</h4><h4>Working Conditions</h4>•Duties are performed in a variety of environments both indoors and outdoors, with occasional walking on uneven, slippery, and unstable surfaces.•Incumbent must be able to lift and carry equipment and materials up to 50 pounds and climb ladders.•Duties may require entry into and exit from confined and enclosed spaces.•May be exposed to hazardous materials and environments.•Use of appropriate fall protection and personal protective equipment.•Subject to 24-hour callout for backflow incidents.•Driving to various job sites, District facilities, meetings, and training sessions.<h4>Benefits</h4>In addition to a competitive compensation program, Snohomish County PUD #1 offers a comprehensive benefits package. Employees and eligible dependents may enroll in medical, dental, vison, core term life insurance, long-term disability, accidental death and dismemberment, voluntary term life, flexible spending accounts, health savings account and retirement benefits (including PERS pension, 401(k), and a 457 plan). The Snohomish County PUD also provides an employee assistance program, tuition reimbursement, short-term disability, paid time off benefits starting at 20 days a year, plus 5 days of extended sick leave and 11 paid holidays. For more information on our benefits package please visit&nbsp;<a href="http://www.snopud.com/benefitoverview" target="_blank">www.snopud.com/benefitoverview</a> Snohomish County PUD #1&nbsp;is an Equal Opportunity Employer of Minorities, Women, Disabled and Veterans.<h4>Our Values</h4>We hold ourselves and every member of Team PUD to high standards.Every day we SAFEGUARD what matters, putting employee and community safety first.We have INTEGRITY. We are a TEAM. We SERVE with pride, RISE to challenges. We choose to INCLUDE all, SEEK growth, and be BOLD. Job Segment: Testing, Inspector, Engineer, Supply, Technology, Quality, Engineering, Operations

Snohomish PUD

Cross Connection Specialist

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services. This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting.</li></ul>Essential Functions<ul><li>Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information</li><li>Verify insurance eligibility, benefits, and authorization requirements for scheduled services</li><li>Provide patients with information on financial obligations, including co-pays, deductibles, and payment options</li><li>Collect and document payments, issue receipts, and balance cash drawers daily</li><li>Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments</li><li>Distribute and explain forms, documents, and educational materials to patients and family members</li><li>Respond to patient inquiries regarding registration, insurance, and billing processes</li><li>Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information</li><li>Document all patient interactions and update electronic medical records as required</li><li>Assist with rescheduling and managing patient appointments as needed</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Excellent communication and customer service skills</li><li>Strong attention to detail and accuracy in data entry</li><li>Basic knowledge of insurance verification and medical terminology</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Proficiency in Microsoft Office and electronic medical record systems</li><li>Ability to maintain a professional demeanor under stressful situations</li></ul> QualificationsEducation<ul><li>High School Diploma or GED required</li></ul>Licenses/Certifications<ul><li>None</li></ul>Experience<ul><li>Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferred</li><li>Experience with medical terminology and insurance verification is beneficial</li></ul>

St. Francis-Emory Healthcare

Patient Access Representative Outpatient Psych, Full Time Day

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Performs both clinical and administrative duties to support physicians and nurses in the medical practice/clinic. Utilizes certified-level competencies to provide comprehensive patient care, including advanced diagnostic tasks and delegated medical procedures within scope of practice. Ensures high-quality patient experience while upholding clinical standards and organizational values.</li></ul>Essential Functions<ul><li>Assist in rooming patients, taking vitals, performing EKGs, and assisting in office-based procedures under physician supervision</li><li>Conduct certified-level clinical procedures such as vaccine administration, wound care, and specimen collection</li><li>Prepare and administer medications under physician direction per certification guidelines</li><li>Perform advanced administrative functions, including coordination of care, insurance verification, prior authorizations, and patient education</li><li>Maintain, calibrate, and troubleshoot clinical equipment in accordance with regulatory standards</li><li>Ensure proper documentation of clinical tasks and maintain EMR accuracy</li><li>Serve as a clinical resource and mentor for uncertified staff when appropriate</li><li>Maintain compliance with OSHA, HIPAA, and infection control procedures</li><li>Engage in continuing education and training to maintain certification and advance skills</li><li>Support quality and performance improvement efforts across the clinic</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Proficiency in electronic health records (EHRs) and clinical software</li><li>Demonstrated knowledge of medical terminology, anatomy, and pharmacology</li><li>Ability to triage patient concerns and escalate appropriately</li><li>Strong interpersonal and communication skills</li><li>Ability to work collaboratively in a multidisciplinary team</li><li>Consistently professional in demeanor and appearance</li><li>Attention to accuracy and adherence to safety protocols</li><li>Regularly required to stand, walk, bend, stoop, and reach</li><li>Ability to lift and transport up to 50 pounds</li><li>Use of personal protective equipment as needed</li><li>Frequent exposure to blood, body fluids, and communicable diseases</li><li>May involve exposure to cleaning agents and hazardous materials</li><li>Must follow established safety procedures and protocols</li></ul> QualificationsEducation<ul><li>Graduate of an accredited Medical Assistant program</li></ul>Licenses/Certifications<ul><li>Current certification as a Certified Medical Assistant (CMA, RMA, or equivalent) required</li><li>Basic Life Support (BLS) certification required at time of hire</li></ul>Experience<ul><li>Minimum of one year experience in an outpatient or physician practice setting preferred</li><li>Demonstrated clinical competency and ability to manage multiple priorities efficiently</li><li>Must be able to work independently in a high-paced environment</li></ul>

Certified Medical Assistant Outpatient Psych, Full Time Day

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Under the direction of the Clinical Coordinator and/or Nursing Unit Director, perform nursing patient care duties for the assigned unit or department. Plan, provide, and evaluate total nursing care in accordance with the established patient care philosophy. Facilitate individualized, goal-directed nursing care through use of the nursing process and the principles of primary nursing in accordance with departmental and hospital policies and procedures. Relate effectively with other shifts for continuity of care, maintain satisfactory relations with other departments and nursing units; and participate in all phases of education.</li></ul>Essential Functions<ul><li>Identifies existing and potential problems and seek or implement appropriate solutions</li><li>Performs plan of care interventions, including specimen collection and wound care. May administer medication</li><li>Documents patient care given</li><li>Provides nursing care through planning, organizing, and facilitating the nursing function for assigned patients</li><li>Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation</li><li>Monitors, documents, and communicates patient's status and reactions to interventions with RN, physician, patient, and families</li><li>Works as an advocate for the physical and emotional well-being of the patient</li></ul> QualificationsEducation<ul><li>Associates degree in Nursing Required</li><li>Bachelors degree in Nursing Preferred</li></ul>Licenses/Certifications<ul><li>Basic Life Support (BLS)</li><li>Valid licensure in the State of Georgia as a Registered Nurse (RN) or multi state/compact RN license</li></ul>Experience<ul><li>Must have six (6) months of clinical nursing experience as a Registered Nurse (RN) in a direct patient care setting</li><li>Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision</li><li>Must be able to work in a stressful environment and take appropriate action</li></ul>

Preop RN PRN Tier 3

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Paramedic provides basic and advanced emergency medical care to patients in an acute care setting. This role is responsible for illness and injury assessment, patient monitoring, clinical intervention, preparation for transport, and direct patient care under supervision. The Paramedic supports emergency department operations and works collaboratively with physicians and nursing staff.&nbsp;</li></ul>Essential Functions<ul><li>Provide advanced emergency care to patients under supervision of emergency physicians and nurses</li><li>Perform assessments, interventions, and documentation for patients across the lifespan</li><li>Assist with patient teaching and education, including procedures, equipment, and discharge instructions</li><li>Monitor and interpret EKG and telemetry strips</li><li>Identify and respond to changes in patient condition; notify medical team as appropriate</li><li>Assist with patient admissions and discharges, contributing to plan of care development</li><li>Set up and assist with invasive procedures; provide post-procedure monitoring</li><li>Recognize and support cultural, spiritual, and psychological needs of patients and families</li><li>Perform basic patient care tasks, including hygiene, ambulation, and dietary assistance</li><li>Ensure proper use and cleaning of clinical equipment and supplies</li><li>Demonstrate understanding of emergency, trauma, and critical care protocols</li><li>Maintain required annual competencies and in-service education (minimum 12 hours per year)</li><li>Adhere to safety, infection control, and confidentiality standards</li><li>Perform other duties as assigned</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Knowledge of medications and administration practices appropriate to patient condition and age</li><li>Ability to prioritize care in fast-paced, high-acuity settings</li><li>Strong interpersonal skills with the ability to work collaboratively with multidisciplinary teams</li><li>Basic computer literacy and ability to document electronically</li><li>Ability to remain calm and efficient under pressure</li><li>Must read, write, and communicate effectively in English</li><li>Good attendance and reliability required</li><li>Frequent walking, standing, pushing/pulling, reaching, and handling</li><li>Occasional stooping, kneeling, crouching, or crawling</li><li>Must be able to lift up to 100 pounds occasionally and 50 pounds frequently</li><li>Constant visual and auditory acuity for monitoring equipment and patient response</li><li>Exposure to blood, body fluids, and biohazards</li><li>May be exposed to airborne particles, cleaning agents, and medical equipment</li><li>High-noise environment with fast-paced and potentially high-stress situations</li><li>Regular use of PPE and adherence to infection control standards</li></ul> QualificationsEducation<ul><li>Paramedic Technical Certification or associate degree required&nbsp;</li></ul>Licenses/Certifications<ul><li>Current state licensure as a Paramedic required</li><li>Basic Life Support (BLS), Advanced Cardiovascular Life Support (ACLS), and Pediatric Advanced Life Support (PALS) certifications required</li><li>Crisis Prevention Intervention (CPI) or de-escalation training required</li></ul>Experience<ul><li>Minimum of six (6) months of experience in an acute medical/surgical setting preferred</li></ul>

ZZZ Paramedic, Emergency Department - PRN, Nights

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Registered Nurse (RN) – Emergency Department provides direct and indirect patient care in a high-acuity emergency care setting. The RN utilizes the nursing process of assessment, planning, intervention, and evaluation to provide safe and effective care for patients across the lifespan. Collaborates with the interdisciplinary team and contributes to quality outcomes through clinical excellence, compassionate service, and adherence to regulatory standards.</li></ul>Essential Functions<ul><li>Performs triage and prioritizes patient care based on acuity</li><li>Conducts age-appropriate assessments and reassessments of all patients</li><li>Administers medications, performs procedures, and manages critical drips</li><li>Assists physicians with exams and procedures in the emergency department</li><li>Monitors hemodynamic status and interprets cardiac rhythms</li><li>Documents care, treatment, assessments, and education accurately and timely</li><li>Applies infection control and sterile technique practices consistently</li><li>Educates patients and families about care plans and discharge instructions</li><li>Collaborates with providers and interdisciplinary team for optimal care delivery</li><li>Responds calmly and professionally in high-stress, life-threatening situations</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Knowledge of emergency nursing protocols, trauma care, and critical interventions</li><li>Skilled in interpreting ECGs, managing IVs, and operating emergency equipment</li><li>Strong interpersonal, communication, and time management skills</li><li>Ability to adapt to rapidly changing clinical situations and multitask effectively</li><li>Proficient in EMR systems and clinical documentation tools</li><li>Able to lift up to 50 lbs and perform extended standing, walking, bending, and reaching</li><li>Demonstrates professionalism, clinical judgment, and a commitment to continuous learning</li></ul> QualificationsEducation<ul><li>Associate degree in Nursing required</li><li>Bachelor of Science in Nursing (BSN) preferred</li><li>Graduation from an accredited Nursing Diploma program accepted.</li></ul>Licenses/Certifications<ul><li>Current state RN license or compact state equivalent required</li><li>Basic Life Support (BLS) required within time frame stated in facility policy</li><li>Advanced Cardiovascular Life Support (ACLS) required within time frame stated in facility policy</li><li>Pediatric Advanced Life Support (PALS) required within time frame stated in facility policy</li><li>Crisis Prevention Intervention (CPI) required within time frame stated in facility policy</li><li>NIH Stroke Scale Certification required within time frame stated in facility policy</li><li>Trauma Nursing Core Course (TNCC) preferred or required within time frame stated in facility policy</li><li>Advanced Stroke Life Support (ASLS) preferred</li></ul>Experience<ul><li>Emergency nursing experience in an acute care setting preferred</li><li>Demonstrated ability to function under pressure and respond effectively to critical situations&nbsp;</li></ul>

Registered Nurse (RN), Emergency Department, T1 PRN, Nights

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryResponsible for directing and coordinating all nursing care based on established clinical nursing practice standards. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.&nbsp;Essential Functions<ul><li>Ability to practice nursing as described by the following definition: “The diagnosis and treatment of human responses to actual or potential health alterations.” Ability to utilize the nursing process in the provision of nursing care including but not limited to administering treatments and medications, interpreting diagnostic tests, formulating a plan of care, collaborating with other health care providers, and providing education to patients and/or significant others. The successful candidate will be required to pass competencies for this position. Involves discretion and independent action within prescribed limits.</li><li>Collects patient health data<ul><li>Determines the priority of data collection based on the patient’s immediate condition or needs.</li><li>Collects pertinent data using appropriate assessment techniques.</li><li>Involves the patient, significant others, and health care providers in data collection when appropriate.</li><li>Ensures that the data collection process is systematic and ongoing.</li><li>Documents relevant data in the medial record according to hospital standards.</li></ul></li><li>Analyzes the assessment data in determining diagnoses/patient problems.<ul><li>Derives diagnoses/patient problems from the assessment data.</li><li>Validates diagnoses/patient problems with the patient, significant other, and health care providers, when possible.&nbsp;</li><li>Documents diagnoses/patient problems in a manner that facilitates the determination of expected outcomes and plan.</li></ul></li><li>Identifies expected outcomes individualized to the patient.<ul><li>Derives outcomes from the diagnoses/patient problems.</li><li>Documents outcomes as measurable goals.</li><li>Formulates outcomes mutually with the patient and health care providers, when possible.</li><li>Ensures outcomes are realistic in relation to the patient’s present and potential capabilities.&nbsp;</li><li>Ensures outcomes are attainable in relation to resources available to the patient.</li><li>Ensures outcomes include a time estimate for attainment.</li><li>Ensures outcomes provide direction for continuity of care. Anticipates potential problems situations and intervenes to offset any adverse impact.</li></ul></li><li>Develops a plan of care that prescribes interventions to attain expected outcomes.<ul><li>Individualizes the plan to the patient’s condition or need.</li><li>Develops the plan with the patient, significant others, and health care providers, when appropriate.&nbsp;</li><li>Ensures the plan reflects current nursing practice.</li><li>Documents the plan.</li><li>Provides continuity of care in the plan.</li></ul></li><li>Implements the interventions identified in the plan of care.<ul><li>Establishes interventions that are consistent with the plan of care.</li><li>Implements interventions in a safe and appropriate manner.</li><li>Documents interventions.</li></ul></li><li>Evaluates the patient’s progress toward attainment of outcomes.<ul><li>Ensures evaluation is systematic and ongoing.</li><li>Documents patient’s responses to interventions.</li><li>Evaluates the effectiveness of interventions in relation to outcomes.</li><li>Utilizes ongoing assessment data to revise diagnoses/patient problems, outcomes, and the plan of care, as needed.&nbsp;</li><li>Documents revisions in diagnoses/patient problems, outcomes, and the plan of care.</li><li>Involves the patient, significant others, and health care providers in the evaluation process, when appropriate.</li></ul></li><li>Participates in quality-of-care activities as appropriate to include but not limited to:&nbsp;<ul><li>Identification of aspects of care important for quality monitoring.</li><li>Identification of indicators used to monitor quality and effectiveness of nursing care.</li><li>Collection of data to monitor quality and effectiveness of nursing care.</li><li>Analysis of quality data to identify opportunities for improving care.&nbsp;</li><li>Formulation of recommendations to improve nursing care or patient outcomes.</li><li>Implementation of activities to enhance the quality of nursing practice.</li><li>Utilizes the results of quality-of-care activities to initiate changes in practice.</li></ul></li><li>Other duties as assigned.</li></ul> QualificationsEducation<ul><li>Bachelor’s Degree preferred</li><li>Graduate of an accredited school of professional nursing</li></ul>Licenses/Certifications<ul><li>Current RN license in the state of practice or compact state required</li></ul>Experience<ul><li>Minimum of one year of hospital clinical experience preferred</li></ul>

Registered Nurse Adolescent Psych, Full Time Day

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position SummaryThis position will be the primary point of contact&nbsp;between our company and our Direct Sales customers and field sales staff as&nbsp;potential customers to identify and facilitate sales of JCB products &amp; services. This individual&nbsp;will be able to accept ownership for in bound and out bound communication, effectively manipulate complaints and inquiries keeping customer satisfaction at the core of every decision and behavior. The candidate will ensure customer inquiries are given personalized attention and are treated as a priority.The ideal candidate will aspire to grow into a Regional/Field-based Sales Manager role. Position Type: Full Time, Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Prepare accurate customer quotes and enter orders into SAP with precision, validating details to ensure alignment with customer specifications and correctness for downstream processes, enabling accurate invoicing and seamless customer experience.</li><li>Serve as the primary point of contact for customers and field staff, resolving inquiries quickly, professionally, and with a sense of urgency.</li><li>Operate effectively in a fast-paced environment, balancing multiple priorities while maintaining attention to detail and meeting deadlines set by customers and the business.</li><li>Monitor and report on monthly sales performance versus targets, taking proactive steps to maximize opportunities and achieve business objectives. Leverage available inventory creatively and collaborate with counterparts managing other accounts to optimize resources and drive additional machine sales, ensuring customer satisfaction.</li><li>Support Direct Sales Account customer events, including open houses, and assist with special projects for the Direct Sales Team as required.</li><li>Collaborate with internal teams to think strategically and deliver win-win outcomes for both the customer and the business.</li><li>Maintain a strong sense of urgency, accountability, and determination in all tasks, ensuring commitments are met and customers receive exceptional service.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business or a related field</li><li>3+ years of sales or account management experience</li><li>Must pass any drug test, background check and any pre-employment testing as applicable</li></ul>Preferred Qualifications<ul><li>Experience in sales or marketing</li><li>Knowledge of customer support systems/procedures or channels of distribution</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Relentless customer focus with the determination to deliver solutions quickly and effectively, never letting obstacles stand in the way of success.</li><li>Proven ability to master tools like Microsoft Excel and SAP with urgency and precision, ensuring accurate order management and reporting under tight deadlines.</li><li>Creative problem-solver who thrives on challenges, thinking outside the box and refusing to accept “no” as an answer when finding solutions for customers.</li><li>Exceptional communication skills with confidence and persistence to influence outcomes and maintain strong relationships through proactive engagement.</li><li>Highly organized and driven, able to prioritize multiple tasks while maintaining a sense of urgency to meet aggressive targets and exceed expectations.</li><li>Analytical and action-oriented, using insights to identify opportunities and move quickly to capitalize on them for business growth.</li><li>Adaptable and committed to continuous improvement, demonstrating resilience and determination to overcome any barrier to success.</li><li>Unwavering drive and “fire in the belly” to go above and beyond, doing whatever it takes to achieve results for customers and the business.&nbsp;</li></ul>Job Conditions<ul><li>Both office environment and occasionally manufacturing/factory environment</li><li>Subject to noise and temperature changes</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. </li><li>The employee is occasionally required to stand and walk. </li><li>The employee must frequently lift and/or move up to 10 pounds. </li><li>Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilySalesPayTypeSalary

Direct Sales Account Manager 

<h4>Company Profile</h4>Gold Coast JCB is the JCB dealer for southeast FL with a strong commitment to provide the best products and customer support in the market. We are investing in our workforce and offering a highly competitive compensation and benefit program, to ambitious candidates with the correct mindset to excel at their personal and professional level.&nbsp; Gold Coast JCB is an authorized dealer for JCB construction equipment including compact track loaders, skid steer loaders, rough terrain forklifts, backhoes, wheel loaders, excavators, telehandlers, aerial equipment, among others.Position SummaryGold Coast JCB currently has an opening for an Inside Sales Representative to support our machine sales coverage.&nbsp; This position is responsible for providing exemplary customer satisfaction to assigned accounts through the sale and promotion of products and services offered by Gold Coast JCB. From our main office, the Inside Sales Representative will serve as the primary liaison between Gold Coast JCB and the customer.Position Type: Full Time, Exempt Qualifications<ul><li>At least 2 years of inside sales support, and/or parts/service sales experience preferably in the equipment sales or rental industry.</li><li>Proven experience in inside sales, preferably in the equipment industry</li><li>Strong customer service skills and a customer-centric approach</li><li>Excellent communication skills, both verbal and written</li><li>Ability to multitask, prioritize, and manage time effectively</li><li>Proficient in using CRM software and MS Office Suite</li><li>Strong problem-solving skills and attention to detail</li><li>Ability to work independently and as part of a team</li></ul>Responsibilities<ul><li>The successful candidate will play a key role in driving sales and building strong relationships with customers in the industry</li><li>This role involves handling inbound and outbound sales inquiries, providing product information, and closing sales</li><li>Respond to inbound sales inquiries via phone, email</li><li>Make outbound calls to prospective and existing customers</li><li>Identify customer needs and recommend appropriate equipment solutions</li><li>Provide detailed product information, including features, benefits, and pricing</li><li>Prepare and process sales orders accurately and efficiently</li><li>Follow up on quotes and leads to convert them into sales</li><li>Coordinate with the operations team to ensure timely delivery of equipment</li><li>Build and maintain strong relationships with new and existing customers</li><li>Handle customer complaints and concerns with professionalism and escalate issues when necessary</li><li>Ensure high levels of customer satisfaction through excellent service</li><li>Maintain accurate records of customer interactions and sales activities in CRM systems</li><li>Provide regular sales updates to management</li><li>Stay updated on product knowledge and industry trends</li></ul>Gold Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.JobFamilySalesPayTypeSalary

Gold Coast JCB - Inside Sales Representative 

Company Profile80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors. JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity. At JCB, we stand behind our products – and our name. Position PurposeThis position is responsible for leading and coordinating Team Members’ activities to achieve business goals through focusing on continuous improvement and promoting a team-based culture.&nbsp; The position is responsible for overseeing the performance of all Fabrication Department functions.Position Type: Full Time, Exempt <h4>Major Tasks, Responsibilities &amp; Key Accountabilities</h4><ul><li>Manage the daily allocation of work, managing staff and budgets</li><li>Set and manage training programs to train new team members</li><li>Promote flexibility in the team</li><li>Ensure performance standards are met</li><li>Manage team and individual performance and attendance</li><li>Compile daily, weekly and monthly reports</li><li>Develop and maintain visual management boards</li><li>Encourage involvement from all team members through daily meetings</li><li>Demonstrate active listening to ensure all team members and colleague’s issues are understood</li><li>Take responsibility for the physical appearance and safety of the workplace, as well as achieve Health and Safety objectives</li><li>Ensure all direct activities have a relevant Standard Operating Procedure</li><li>Actively pursue the elimination of waste through the application of continuous improvement tools and techniques</li><li>Liaise with suppliers on performance and cost issues</li></ul> <h4>Minimum Qualifications</h4><ul><li>Must pass any drug screens, background checks and any pre-employments tests as applicable.</li><li>Associate’s degree</li><li>Five years of fabrication experience</li><li>Minimum of one year of experience in a supervisory/team leader role</li></ul>Preferred Qualifications<ul><li>Bachelor’s degree in a related technical field</li><li>Seven years of fabrication experience in a manufacturing environment</li><li>Four years of experience in a supervisory/team leader role&nbsp; </li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Proficient with Microsoft Word, Excel and SAP</li><li>Understanding of the complexities of interacting with support functions in an organization</li><li>Effective time management and planning skills</li><li>Excellent verbal and written communication skills</li><li>Impressive listening skills</li><li>Ability to motivate staff and deliver results</li><li>Ability to influence and manage change within the business</li><li>Promote creative problem solving and continuous improvement</li><li>Ability to operate pneumatic or various hand tools as well as a forklift or other equipment as needed</li><li>Must wear Personal Protective Equipment as required</li></ul>Physical RequirementsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to:<ul><li>Must be able to work flexible schedule, including but not limited to 12-hour shifts/7 days a week</li><li>Must be able to regularly lift and/or move up to 10lbs, frequently and/or move up to 35lbs, and occasionally lift and/or move up to 50lbs</li><li>Must be able to perform continuous, repetitious physical activities.&nbsp; These activities may involve fine movements or large motions</li><li>Must be able to grasp/pinch small items, reach out and up, and turn wrist</li><li>Must be capable of keeping pace with current production speed</li><li>Must be able to push/pull with reasonable force</li><li>Must be able to perform the following requirements of bending, stooping, climbing, kneeling, and standing for extended periods of time</li><li>Must be able to work in multiple climates including hot/cold temperatures, and dusty environment</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/en-gb/about/careers" target="_blank">https://www.jcb.com/en-gb/about/careers</a>.Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.&nbsp;&nbsp;JobFamilyManagementPayTypeSalary

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