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DescriptionAt&nbsp;ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Registrar is responsible for coordinating patient registration, insurance verification, and financial clearance processes to ensure accurate and timely patient access to services</li><li>This role involves collecting patient information, verifying insurance eligibility, securing pre-certifications, and collecting payments while maintaining exceptional customer service standards in an acute care hospital setting</li></ul>Essential Functions<ul><li>Register patients for inpatient, outpatient, and emergency services, ensuring the accuracy of demographic and financial information</li><li>Verify insurance eligibility, benefits, and authorization requirements for scheduled services</li><li>Provide patients with information on financial obligations, including co-pays, deductibles, and payment options</li><li>Collect and document payments, issue receipts, and balance cash drawers daily</li><li>Communicate with clinical staff, physician offices, and ancillary departments to facilitate patient admissions and appointments</li><li>Distribute and explain forms, documents, and educational materials to patients and family members</li><li>Respond to patient inquiries regarding registration, insurance, and billing processes</li><li>Maintain patient confidentiality and comply with HIPAA guidelines in handling patient information</li><li>Document all patient interactions and update electronic medical records as required</li><li>Assist with rescheduling and managing patient appointments as needed</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Excellent communication and customer service skills</li><li>Strong attention to detail and accuracy in data entry</li><li>Basic knowledge of insurance verification and medical terminology</li><li>Ability to manage multiple tasks in a fast-paced environment</li><li>Proficiency in Microsoft Office and electronic medical record systems</li><li>Ability to maintain a professional demeanor under stressful situations</li></ul> QualificationsEducation<ul><li>High School Diploma or GED required</li></ul>Licenses/Certifications<ul><li>None</li></ul>Experience<ul><li>Minimum of 1 year of experience in a healthcare registration, scheduling, or patient access setting preferred</li><li>Experience with medical terminology and insurance verification is beneficial</li></ul>

St. Francis-Emory Healthcare

Patient Access Representative

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Provides direct patient care to patients using the nursing process in accordance with applicable scope and standards of practice</li></ul>Essential Functions<ul><li>Performs plan of care intervention, including medication administration, specimen collection, clinical treatments, as well as other medical care treatment</li><li>Documents patient care given</li><li>Monitors, records, and communicates patient condition as appropriate to care team, physician, patient and/or family</li><li>Assists patients with performing activities of daily living, including personal hygiene, elimination, nutrition, and ambulation</li><li>Collaborates as needed across disciplines to coordinate patient care, including patient transfer, discharge, referral and spiritual/psychosocial support needed</li><li>Evaluates learning needs of patient and/or family and provides patient/family education appropriate to age, culture, condition and circumstances</li><li>Works as an advocate for the physical and emotional well-being of the patient</li><li>Other duties as assigned</li></ul> QualificationsEducation<ul><li>Associate degree or higher in nursing</li></ul>Licenses/Certifications<ul><li>Current State license or Compact State License required</li><li>BLS – required upon hire and continuously thereafter</li><li>ACLS – required within 6 months of hire and continuously thereafter</li><li>CPI – required within 6 months of hire and annually thereafter</li><li>CCRN – preferred</li></ul>Experience<ul><li>Requires critical thinking skills, decisive judgement, and the ability to work with minimal supervision</li><li>Must be able to work in a stressful environment and take appropriate action</li></ul>

RN Preop Full Time

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressAbout the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work.Key Responsibilities:<ul><li>Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.</li><li>Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks.</li><li>Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings.</li><li>Validate management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.</li></ul>Minimum Qualifications:<ul><li>2+ years of relevant audit experience.</li><li>Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.</li><li>Strong written and verbal communication skills to deliver audit deliverables with quality. </li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results.</li><li>Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge.</li></ul>Preferred Qualifications:<ul><li>Relevant audit experience within the financial services industry.&nbsp;</li><li>Degree in accounting, finance, business, or another related field.&nbsp;</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Auditor -  Operational and Enterprise Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the DFW Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by:· Welcoming and providing access to our Card Members upon arrival at reception· Being accountable and taking ownership of the customer’s experience from beginning to end· Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer· Employing the Customer First philosophy in meeting customers’ needs and expectations· Providing concierge and lifestyle recommendation· Providing travel consultation and minimal reservation assistance· Accommodating needs of our Card Members, by partnering with our food and beverage lounge partnersLounge Hours of operation are daily from 5:30AM – 10:00PM. Hours are subject to change due to business need.Qualifications:A successful candidate will possess the following qualifications:· Minimum of 1 year recent experience servicing premium customers· Airline, lounge or travel industry experience is preferred (Travel reservation experience a plus)· Passion for servicing customers with proactive solutions· Exceptional communication skills, delighting the customer with every single interaction· The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received· Must exhibit the utmost professionalism and maintain a positive attitude in all interactions· The ability to rely and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment· Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do· Must be resourceful and capable of using the Internet effectively while providing assistance in a face to face customer environment· Ability to utilize and switch from multiple technology platforms with ease· Adapt to an ever changing environment and being resilient· Ability to work flexible shifts including nights, weekends, and holidays is essential· Light to moderate lifting may be required for certain job tasksSalary Range: $25.50 to $26.75 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Customer Experience Concierge, Centurion Lounge DFW

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This team operates within the Global Commercial Services (GCS) Commercial Business Enablement organization to serve as first line and represent the business to ensure we effectively delivery against our expanding regulatory requirements and compliance goals as regulatory demands continue to evolve. We work to ensure compliance with internal and external regulations.&nbsp;The Senior Manager, Strategic Planning, Regulatory Change PMO will join an expanding team to support the growing regulatory change demands and evolution of the team to strengthen first-line project governance and execution to drive consistency in approach to govern and execute projects to better align with regulatory expectations, implement industry best-practices and ultimately deliver against our regulatory change initiatives in an efficient and effective manner.How will you make an impact in this role?Key Responsibilities:<ul><li>Lead high priority cross-functional regulatory change initiatives impacting multiple business units, including linkages and dependencies with groups both within and outside GCS and cross-functional teams (eg: GSG, Compliance, GCO)</li><li>Build strong relationships with partners and collaborate with cross-functional teams to ensure strategic alignment across critical stakeholders</li><li>Leverage project governance and project management tools to effectively manage projects to drive resolution of risks, issues and challenges related to projects</li><li>Ensure on time and accurate delivery of regulatory change projects to meet Organization’s internal policies, professional, legal and regulatory standards</li><li>Articulate clear requirements to our Technology partners to deliver accurate and timely solution</li><li>Translate requirements into concepts and user experience design&nbsp;– associate with stakeholders/ business partners to document design suggestions</li><li>Challenge the status quo and remove barriers creatively</li></ul>Minimum Qualifications:<ul><li>Experience in risk management, strategy and execution, program management, project management, and/or other consulting services</li><li>Project management skills, including attention to detail and the ability to clearly advise on progress, roadblocks and successfully drive project progress</li><li>Strong verbal and written communication skills with the ability to effectively bring others along with a high degree of comfort amongst leaders both informally and formally</li><li>Ability to prioritize, manage deadlines, and handle changing priorities in a dynamic and fast-paced environment while leading with limited direct authority</li><li>Experience delivering large, complex, enterprise-level initiatives with multiple partners under high pressure and tight timeframes</li><li>Regulatory (Sanctions, KYC, AML, or Anti-Corruption) experience</li><li>Problem solving ability with creativity and positivity</li><li>Agile learner who can absorb new information quickly in order to meaningfully and strategically drive outcomes for the team’s regulatory change projects</li><li>Bachelor’s Degree is required</li></ul>Preferred Qualifications:<ul><li>Master’s Degree considered favorably</li><li>Project Management Professional (PMP) certification</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr Manager-Strategic Planning, Regulatory Change PMO

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Experience Group (formerly HR) is focused on providing a great colleague experience every day. Our mission is to obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. Within CEG, the Colleague Services (CS) organization plays a critical role in providing outstanding services, capabilities, data, and insights to enable that great colleague experience. The organization builds and operates products and services to enable CEG and the business.This position will be part of the Colleague Services function within CEG.This is a brand new, high-visibility position and offers a unique opportunity to re-design and build effective business processes from the ground up, playing a pivotal role in shaping our strong risk management culture, and defining our strategy and compliance efforts for CEG globally. As part of this role, this Director will shape and manage key components of the multi-year plan to strengthen risk management capabilities and controls within CEG.&nbsp; This individual will work in close partnership with key CEG senior leaders, Control Management and the CEG First Line process owners, to drive process excellence and project management direction and serve as the CEG point of contact and subject matter expert for expanded operational and regulatory requirements.&nbsp;How will you make an impact in this role?<ul><li>Provide leadership and strategic oversight of critical activity in the roll out of RCSA framework across CEG</li><li>Collaborate on the design and implementation of enhanced controls across CEG</li><li>Oversee the ongoing operation of the RCSA program within CEG; ensuring all operations continue to be appropriately considered within the framework. </li><li>Partner with operational leads to implement and maintain consistent standard operational protocols in support of maintain an effective control framework</li><li>Serve as a primary partner with Control Management on key items including but not limited to CEG’s risk governance activities </li><li>Lead and develop broad reaching risk management solutions to address improvement areas across various CEG initiatives.&nbsp;</li></ul>Minimum Qualifications<ul><li>7+ years of proven experience in risk management, governance, compliance, or related fields.</li><li>Expertise in&nbsp;identifying, evaluating, and prioritizing risk and controls within business operations, preferably including experience with Risk and Control Self-Assessment (RCSA). </li><li>Navigate and&nbsp;maintains productive relationships across various stakeholder relationships, including with second- and third-line teams.</li><li>Decisive&nbsp;self-starter with high degree of accountability and experience leading matrixed teams through ambiguity and change.&nbsp;</li><li>Executive presence with ability to exercise sound business judgment and clear, independent decision-making.</li><li>Strong communication skills to lead, influence, and build consensus among leaders across different business groups.</li><li>Willingness and ability to understand the underpinning of processes and&nbsp;determine root causes of issues&nbsp;</li><li>Proven&nbsp;project management skills with the ability to manage and deliver multiple complex items simultaneously.</li><li>Experience leading cross-functional or broad stakeholder teams, driving towards goals in time-sensitive and rapidly changing situations.</li></ul>Preferred Qualifications<ul><li>Experience in MS Visio and Archer technology platforms.&nbsp;</li><li>Experience working in a highly regulated financial services environment.</li><li>Familiarity with risk governance frameworks and control management practices.</li><li>BA/BS Degree or MBA.&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Risk Identification & Remediation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The successful candidate for this role will be responsible for developing and implementing cutting-edge AI solutions leveraging generative AI techniques and working with large-scale datasets. You will collaborate with cross-functional teams to design, develop, and deploy highly scalable and fault tolerant AI applications and models that drive innovation and enhance efficiency in customer servicing space. We are seeking a highly skilled and experienced Senior Engineer with expertise in Generative AI, AI/ML, Java, and Python to join our team.&nbsp;Responsibilities:<ul><li>Develop and implement generative AI Applications using Java and Python and leading industry tools and frameworks.</li><li>Collaborate with data scientists and engineers to design and optimize AI/ML solutions.</li><li>Conduct research and stay up to date with the latest advancements in generative AI and AI/ML technologies.</li><li>Analyze large-scale datasets to identify patterns, trends, and insights that can be leveraged for AI model development.</li><li>Optimize and fine-tune AI models to improve performance, accuracy, and efficiency.</li><li>Work closely with product managers and stakeholders to understand business requirements and translate them into technical solutions.</li><li>Collaborate with software engineers to integrate AI models into existing servicing applications and ensure scalability and reliability.</li><li>Conduct code reviews and provide technical guidance and mentorship to junior team members.</li><li>Stay abreast of industry best practices and emerging trends in&nbsp; AI/ML, Java, and Python development. </li><li>Participate in cross-functional team meetings, brainstorming sessions, and knowledge sharing activities to foster innovation and continuous improvement.</li><li>Cloud Technology Utilization: Leverage cloud platforms for ML and data engineering solutions.</li><li>CI/CD Implementation: Implement and manage Continuous Integration and Continuous Deployment (CI/CD) processes.</li><li>Banking Data Expertise: Utilize knowledge of banking data for relevant data engineering tasks.    </li><li>Working in Agile Environments: Experience with Agile methodologies and practices.</li><li>Problem-Solving and Troubleshooting: Strong analytical skills to solve problems and troubleshoot issues.&nbsp;</li></ul>Qualifications &amp; Skills:&nbsp; <ul><li>Degree in Computer Science with 8+ years in experience Proficient in Programming Languages: Python, Java, Scala, and others.</li><li>Proficient in writing clean and efficient code to implement machine learning algorithms.</li><li>Deep understanding of various machine learning algorithms such as regression, classification, clustering, and deep learning</li><li>Familiarity with popular ML frameworks such as TensorFlow, PyTorch, or scikit-learn</li><li>Big Data Platform Proficiency: Skilled in working with Big Data platforms and Big Data lakes</li><li>Cloud Knowledge: Proficient in cloud computing technologies.</li><li>Banking Data Knowledge: Familiarity with banking data structures and requirements.</li><li>&nbsp;Architecture design and modeling: should possess strong skills in designing and modeling complex systems and architectures. </li><li>Ability to create scalable, reliable, and efficient solutions that meet business requirements.</li><li>Docker and Kubernetes Proficiency: Proficient with containerization and orchestration using Docker and Kubernetes.</li><li>Continuous Learning: Commitment to staying updated with industry trends.</li><li>Leadership and communication: lead teams and collaborate with stakeholders, so strong leadership and communication skills are essential. </li><li>Ability to effectively communicate technical concepts to both technical and non-technical audiences.</li><li>Should have excellent problem-solving and analytical skills.&nbsp;</li></ul>Salary Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Software Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Enterprise Digital Experiences team (EDX) seeks to embed customer centricity in digital experiences by delivering personal, integrated and intuitive products &amp; solutions.The team is responsible for the product management of American Express’ proprietary digital products – Amex Mobile App,&nbsp;Americanexpress.com, Amex Offers, Customer Personalization, Push Notifications and Enterprise Identity.We're looking for a talented and passionate Associate Product Manager to join the EDX Lending team. The role will support in the ideation and development of key lending products across multi-channel experiences.The successful candidate will have experience managing digital initiatives and will collaborate with a team of product managers, engineers, designers, UX researchers, and data analysts to drive our key goals.As a Senior Associate you will:<ul><li>Possess excellent organizational skills including attention to detail, handling and prioritization of multiple priorities, and managing tight timelines</li><li>Strong work ethic with a global mindset</li><li>Represent the team in development processes to gather new requirements, understand dependencies and impact, clarify the team capacity and timelines, and provide project status updates</li><li>Ability to work independently and within a team; good communication skills with a "can do" attitude toward creative problem solving</li><li>Participate in Agile product development activities including writing and refining features and user stories, documenting customer and technical flows, and validating functionality</li><li>Maintain a record of roadmap and execution strategies with the team by understanding the dependency, timeline, and prioritization and working &amp; communicating closely with stakeholders</li><li>Support delivery of key projects/product capability development efforts from ideation to launch and maintenance</li><li>Assist in defining, measuring and reporting on metrics related to product launch, process efficiency and performance</li><li>Be a passionate advocate for customers enabling our other product teams to meet their needs more readily</li></ul>Qualifications:<ul><li>Ability to communicate with effectiveness and empathy</li><li>Enthusiasm and passion for great products and demonstrated customer focus.</li><li>Ability to take a collaborative approach to operate in a matrixed environment.</li><li>Can-do attitude with a passion for digital products and technology</li><li>Analytically savvy – leveraging both quantitative and qualitative insights to drive outcome-driven product decisions</li><li>Curious about the why and how</li><li>Sense of urgency and enthusiasm in developing a best in class products</li><li>Proactive – you find a way to solve problems regardless of how unclear they initially appear</li><li>1-2 years of agile product development experience preferred</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a brand built on going above and beyond to provide world-class customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create exceptional interactions with our customers every day–from curating a unique lifestyle experience to helping them with their everyday needs. And you can grow and refine your skills through top industry-leading training and ongoing coaching, all while learning what it means to continually set and lead the standard for superior, customer-first service. Find your place in service on #TeamAmex.The Membership Concierge Professional (MCP) is responsible for delivering exceptional service to Card Members visiting Centurion New York. Serving as the face of American Express, you will act as a brand ambassador and work collaboratively with a team to provide an outstanding experience that aligns with our brand promise. A successful Centurion New York MCP will have a passion for delivering extraordinary service to our Centurion Card Members, assisting them with travel, card servicing, concierge requests, and lifestyle services by tailoring our products and services to meet their immediate needs and deepen their relationship with American Express.&nbsp;How will you make an impact in this role?<ul><li>Provide superior service to Card Members, ensuring seamless delivery of travel, card servicing, and concierge requests.</li><li>Strategically recommend personalized products and services based on Card Members' needs.</li><li>Collaborate with food and beverage lounge partners to accommodate the needs of Card Members.</li><li>Build strong relationships with Card Members, delivering outstanding customer service in every interaction.</li><li>Effectively navigate multiple tools and channels to communicate with customers (Microsoft Office such as Outlook and Word and other digital systems and/or applications).</li><li>Maintain accurate and detailed documentation.</li><li>Stay updated on Centurion products, benefits, and current offerings.</li><li>Consistently collaborate with other membership managers and align with portfolio managers to gain deep understanding of assigned portfolios' profile, preferences, history, and expectations.</li><li>Execute and follow security requirements of the building.</li><li>Check-in and authenticate guests.</li><li>Ensure the lounge space is clean and presentable.</li><li>Greet and assist guests, providing excellent customer service and answering their questions.</li><li>Lift bags or other objects, as needed.</li></ul>MCP will hold a schedule aligning to the Lounge Hours of Operations. The Concierge Operations team works Monday Sunday 8:45 AM-11 PM, though subject to change due to business needs.Qualifications:&nbsp;<ul><li>Minimum of 5 years of experience in servicing premium customers, such as luxury lifestyle sector or personal assistant, concierge, restaurant, airlines, hotel.</li><li>Passion for servicing customers with proactive solutions.</li><li>Excellent communication skills with the ability to delight customers in every interaction.</li><li>Strong listening skills, allowing you to understand customers' needs and provide confident recommendations that result in high customer satisfaction.</li><li>Professionalism and a positive attitude in all interactions.</li><li>Ability to collaborate effectively with colleagues.</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do.</li><li>Resourcefulness and proficiency in using the Internet while assisting customers face-to-face.</li><li>Proficiency in utilizing and switching between multiple technology platforms (for example, the Restaurant/Customer Servicing/Microsoft Office systems).</li><li>Adaptability to an ever-changing environment and resilience.</li><li>Ability to work flexible shifts, including nights, weekends, and holidays.</li><li>Ability to perform light to moderate lifting for certain job tasks.</li></ul>Salary Range: $24.00 to $25.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Experience Concierge Centurion Lounge - MIA

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position Summary:Respond to unusual or emergency situations rapidly, utilizing effective judgment and the appropriate level of escalation of force up to and including armed response by following established protocols.&nbsp; Assists in the protection of the Company’s employees, contractors and visitors by safeguarding the physical premises. Coordinates response with Global Security management and/or local law enforcement.Principal Accountabilities:<ul><li>Work in environments and under conditions that require carrying authorized weapons and ammunition, and the use of protective gear and devices. </li><li>Respond to the presence of an active shooter by immediately confronting the individual and using lethal force, if necessary, to prevent or cut short an attempted mass shooting. </li><li>Subdue violent or potentially violent individuals.</li><li>Respond to life threatening or emergency situations based on established policies and procedures.&nbsp; </li><li>Knowledge of emergency first aid/CPR/AED – while waiting for arrival of emergency services personnel.&nbsp; </li><li>Work under occasional tension or pressure.</li><li>Work alone while armed.</li><li>Prevent unauthorized persons from entering American Express facilities utilizing access control methods and devices (x-ray machine, magnetometers, hand-held scanners, database and printed listings).</li><li>Provide access for approved staff (employees, guests, contractors, consultants and/or temporary employees) utilizing the above methods and devices.</li><li>Inspect packages, bags, mail and parcels entering the facility through the use of x-ray and screening technology (if applicable) to prevent explosive or hazardous material from entering the facility.</li><li>When assigned, perform roving patrols, and initiate proper notification of hazards and malfunctioning equipment.&nbsp; Visually check I.D. badges to ensure only authorized personnel are within American Express facilities.</li><li>Patrol on foot and/or vehicle (depending on location) to detect or prevent unauthorized entry.&nbsp; Frequent and prolonged walking, standing, sitting, and/or stooping.</li><li>Communicate via radio, telephone or orally with local Global Security Management to report incidents/emergencies/potential safety situations.</li><li>Be alert for potential security, property or safety concerns and initiate appropriate actions including notification to Global Security management and/or local law enforcement.</li><li>Must be physically able to restrain suspicious person(s)/trespassers in lieu of armed force if possible.</li><li>Prepares reports of incidents/resulting actions and records in Global Security (SWORD) database.</li></ul>Breadth of Responsibility:Position is responsible for assisting in the safety and protection of American Express employees, contractors, visitors and customers on company premises. During emergency situations, must be able to respond quickly and decisively while ensuring that all policies and procedures are followed to ensure the safety of others. Must remain alert for any irregularities, safety hazards, premise breaches or emergency situations and report to Global Security management for resolution. Autonomy/Problem Solving &amp; Decision Making:Due to the sensitivity of working with personnel during emergency situations, ASA must be fully aware of all company/department/local law enforcement procedures for evacuations and act accordingly, sometimes on a split-second notice. Must be comfortable approaching suspicious persons to inquire into their business on the premises and following policies/procedures as defined by the situation. Communicate effectively with Global Security management the nature/details of any emergency and make “on the spot” recommendations for action.Minimum Qualifications:<ul><li>Must be legally authorized to carry a firearm under H.R. 218, the “Law Enforcement Officers’ Safety Act” (LEOSA).</li><li>Law enforcement experience is required.</li><li>Proficiency in firearms usage and safety is required.</li><li>Must be able to meet or exceed minimum proficiency and safety standards for firearms.&nbsp; Must meet all applicable state, county, city and local municipality licensing and permit requirements for an armed Security Officer.</li><li>Must successfully complete an annual firearms requalification course at a Global Security approved firing range.</li><li>Knowledge of discrete defense tactics.</li><li>Must satisfactorily pass initial and annual medical examinations.&nbsp; Applicant must have binocular vision and must not test less than 20/20 (Snellen). Corrected vision must not test less than 20/20 in one eye and 20/40 in the other eye. An applicant who has undergone a Radial Keratotomy or laser correction procedure to correct his or her vision to an acceptable level will be considered medically qualified for this position.</li><li>American Express encourages employees to maintain an ongoing and regular program of physical fitness.</li><li>Must satisfactorily pass initial and random drug testing.</li><li>Must satisfactorily pass initial psychological testing.</li><li>A comprehensive background investigation will be conducted to determine if applicant has been convicted of any “Domestic Violence Act”, or in violation of Federal Law, State Law or the Lautenberg Amendment, and therefore not be eligible for employment.</li><li>Disqualifying factors include conviction of a felony; or a crime of violence; or domestic violence; or a crime involving a minor; or driving while intoxicated or reckless driving within the past three years; or a controlled substance violation (except those disallowed for consideration by law) or falsification of information provided by applicant, background investigation.&nbsp; </li><li>Strong interpersonal skills to handle emergency situations. Approaches others in a tactful manner no matter how stressful the situation. Treats others with respect and consideration regardless of their status or position.</li><li>Some familiarity/knowledge of access control systems, alarm systems and CCTV and their functions.</li><li>Ability/knowledge to access company software (Microsoft Office Suite) to input incident reports into Global Security database.</li><li>Must be able to work flexible hours to include weekends and holidays if needed for special events, weather-related emergencies, etc.</li></ul>This role includes coverage across two different schedules: 6:00 a.m.–2:00 p.m. and 12:00 p.m.–8:00 p.m. (Eastern Time). Flexibility to work either schedule is required.Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

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