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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.&nbsp;The candidate is responsible to conduct independent credit risk assessments of commercial rating and underwriting decisions, develop monitoring rules, review credit risk processes, and take part in projects that provide credible challenge to 1st line credit risk teams. The candidate should have experience in commercial credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations, and guidance.Key Responsibilities:<ul><li>Conduct independent review of wholesale rating and underwriting decisions and provide credible challenge to first line teams.&nbsp; Assess adherence to credit policies and procedures and bank regulations.&nbsp;</li><li>Conduct quantitative analysis on risk management data to drive insights and recommendations for first-line teams.</li><li>Collaborate with Business Unit Risk teams to enhance decision processes or address major credit issues.&nbsp;</li><li>Identify credit risk metrics (e.g. KRIs and KPIs) to continuously monitor and oversee risk.&nbsp;</li><li>Develop requirements to support the next generation risk capabilities &nbsp;</li><li>Produce credit risk dashboards for AXP Risk Committees including tracking risk appetite metrics.&nbsp;</li><li>Analyze trends in the charge and lending portfolios and conduct deep dive analysis to understand key drivers.&nbsp;</li></ul>Qualifications:<ul><li>5+ years of Banking or Credit risk management experience and strong experience related to Commercial credit extension and management.&nbsp;</li><li>Familiarity with banking regulations, particularly those imposed by OCC and Federal Reserve.&nbsp;&nbsp;</li><li>Knowledge of macroeconomic trends and its impact on borrower repayment.&nbsp;</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;</li><li>Demonstrates the courage to challenge the status quo.&nbsp;</li><li>Project management skills, ability to deliver high quality results while meeting deadlines, department and personal goals.&nbsp;</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders.&nbsp;</li><li>Experience with data-driven analytical tools is helpful (e.g. SQL, SAS, R, Python)&nbsp;</li><li>Bachelor’s degree with high GPA and a degree (or substantial coursework) in Finance, Accounting, Economics, or Business.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The role Analyst – Risk Management – US Consumer AMP Strategy will be responsible for supporting the business requirements from risk strategy perspective for migration from CAS to AMP. The role is a B30 position within the Global Consumer Customer Management Team, part of the Consumer Credit Risk organization and reports into Senior Manager, US Consumer Credit Concerns and AMP StrategyKey responsibilities:<ul><li>Perform data analysis specific to customer management strategies to inform and optimize AMP requirements</li><li>Partner with multiple constituents across the enterprise, especially RPDS, GSG and Tech to enable execution of credit risk strategies in POA AMP platform, moving over from CAS.</li><li>Partner with functional risk strategy owners across markets and functions to understand existing processes and translate into functional requirements</li><li>Support end to end testing before, during and post release</li><li>Provide testing and post-production support and transition delivered journey to functional teams</li><li>Support preparation of updates to senior strategy leaders and get inputs on relevant items</li><li>Track post launch volumes and prepare MIS specific to AMP journey launches</li></ul>Minimum Qualifications:<ul><li>Advanced degree in statistics, econometrics, operations research, mathematics, computer science, engineering, or a related quantitative field of study</li><li>Intellectual curiosity and learning agility needed to explore and evaluate new ideas </li><li>Strong analytical acumen, problem solving, project management skills with demonstrated proficiency in managing multiple projects simultaneously&nbsp;</li><li>Excellent professional communication skills – clear, logical, and structured&nbsp;</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.How will you make an impact in this role?<ul><li>Deriving insights through monitoring and reporting on KPIs including acquisitions, traffic and SEO trends</li><li>Sharing Site metrics on a weekly and monthly basis to inform team of pacing at a channel and product level</li><li>Creating and managing channel forecast on a monthly basis</li><li>Creating compelling stories to socialize success, key learnings, conclusions, and implications to the Site strategy</li><li>Partnering closely with internal teams across finance, technology, and analytics to synthesize reporting data and results related to test and learn initiatives</li><li>Assisting with the development of strategic briefs to inform the optimization of user experience</li><li>Maintaining vendor relationships with external analytics/data providers</li><li>Acting point person to streamline the agile process to efficiently build out, run tests, and implement updates on Site</li><li>Managing cross-functional relationships and leading weekly meetings across internal partners including Marketing, Technology, Legal/Compliance, Brand, Analytics and Product teams</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree preferred</li><li>Proficiency in MS Excel and PowerPoint</li><li>2+ years of digital marketing and/or web/ marketing analytics experience</li><li>Comfortable with large data sets to develop forecasting and looking at micro/macroeconomic trends and their impacts</li><li>Strong mix of analytical and problem-solving skills; comfortable deriving insights from data</li><li>Creative team player mentality to drive over-arching team goals</li><li>Proficient business acumen, presentation and storytelling skills</li><li>Excellent verbal and written communication skills</li><li>Passion for customer-centric strategies and experiences</li><li>Demonstration of strength in organizational skills with relentless attention to detail</li><li>Self-starter with an ability to navigate a large matrixed organization independently</li><li>Healthy curiosity for trends, insights, and new developments in the digital landscape</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Digital Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is the leading payment card issuer for small businesses in the United States and supports business owners with products and services to help them run and grow their businesses.&nbsp; Global Commercial Services (GCS) is committed to service and innovation and offers our Commercial Card Members a wide range of differentiated products and services.GCS is the Global leader in the Corporate Payments Solutions space and subsequently continues to be an exciting and fast-growing business.&nbsp;GCS is a core operating group of American Express and has delivered robust growth over the past decade. GCS partners with small businesses and corporate clients to help them manage business expenses and make large purchases through proprietary payment solutions and expense management tools.Role ObjectiveThe Accounts Payable (AP) Automation Sales Manager will be responsible for driving sales from prospective clients in partnership with internal partners on all key activities related to the sourcing, qualifying, presenting, and ramping of Accounts Payable software solution deals. The ideal candidate works in tandem with internal partners to drive charge volume through Accounts Payable software solutions. The ideal candidate also engages directly with clients to understand customer needs and leverage product knowledge to deliver innovative business solutions that provide ongoing value to new customers through the American Express business suite of products.&nbsp;Job Responsibilities&nbsp;Prospecting&nbsp;<ul><li>Partner with Sales, Marketing, and internal partners on targeted accounts to generate strong pipeline&nbsp;</li></ul><ul><li>Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through self-generated leads&nbsp;</li></ul><ul><li>All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective client’s needs.&nbsp;</li></ul>Pipeline management&nbsp;<ul><li>Effectively manage a pipeline of prospective AP Automation customers provided by American Express and self-prospect&nbsp;</li></ul><ul><li>Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects&nbsp;</li></ul>Client solution and delivery&nbsp;<ul><li>Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement&nbsp;</li></ul><ul><li>Maintain a high level of knowledge and expertise across all AP Automation software offerings as the expert within American Express&nbsp;</li></ul><ul><li>Coach and train Sales teams to effectively identify opportunities and schedule appointments&nbsp;</li></ul><ul><li>Identify opportunities through needs assessment, serving as a consultant to the customer’s business; recommend the best tools to optimize and improve client’s payment processes&nbsp;</li></ul><ul><li>Coordinate internal resources to ensure smooth delivery of the solution and platform, and implementation&nbsp;</li></ul><ul><li>Drive collaboration across internal stakeholders, i.e., product and marketing teams.&nbsp;</li></ul><ul><li>Manage and execute all key phases of the sales process from sourcing to closing&nbsp;</li></ul>Compliance&nbsp;<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Business Conduct policies, standards, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements</li><li>Knowledge and Skills&nbsp;</li><li>Consultative selling&nbsp;</li><li>Effectively identifies client needs to configure solutions that address client requirements and deliver value&nbsp;</li><li>Influence &amp; persuasion&nbsp;</li><li>Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services&nbsp;</li><li>Demonstrating value&nbsp;</li><li>Proactively and consistently demonstrates the value of partnering with American Express&nbsp;</li></ul>Results focus&nbsp;<ul><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks&nbsp;</li><li>Market, industry, &amp; product knowledge&nbsp;</li><li>Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation&nbsp;</li></ul>Attributes<ul><li>High learning agility&nbsp;</li></ul><ul><li>Intellectually curious&nbsp;</li></ul><ul><li>Collaborative and growth mindset&nbsp;</li></ul><ul><li>Personal accountability&nbsp;</li></ul><ul><li>Compliance focused&nbsp;</li></ul>Experience&nbsp;<ul><li>Bachelor's degree preferred&nbsp;</li></ul><ul><li>Minimum of 5 years in a direct client facing role with commercial customers&nbsp;</li></ul><ul><li>Experience partnering with clients across various markets / industries&nbsp;</li></ul><ul><li>Experience in a highly regulated industry&nbsp;</li></ul><ul><li>The ability to understand complex technology and articulate it in simple non-technical terms&nbsp;</li></ul><ul><li>Experience working with 3rd party SAAS partnerships to assist with lead generation.&nbsp;</li></ul><ul><li>Solid track record of working with sales process engineering and complex business processes&nbsp;</li></ul><ul><li>Demonstrated ability to work with teams&nbsp;</li></ul><ul><li>Strong working knowledge of AP and ERP solutions and software&nbsp;</li></ul><ul><li>Deep understanding of the overall Procure to Pay processes&nbsp;</li></ul><ul><li>Proficient in discussing and selling in our full AP Automation product suite&nbsp;</li></ul><ul><li>Ability to thrive in highly fluid environments, where technology and processes are always transforming&nbsp;</li></ul><ul><li>Ability to bring along peered stakeholders in an organization from C level to Accounts payable clerk&nbsp;</li></ul><ul><li>Ability to quickly make decisions and drive results in a dynamic and ever-changing environment&nbsp;</li></ul><ul><li>Creative problem-solving skills with track record of overcoming objections to drive growth&nbsp;</li></ul><ul><li>Understanding of risk management decisions and processes&nbsp;</li></ul><ul><li>Ability to lead informally, collaborate and build relationships within and across all levels of the organization (i.e., Product, Marketing, Servicing, Risk, Sales, etc.)&nbsp;</li></ul><ul><li>Strong communication and presentation skills, with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership)&nbsp;</li></ul><ul><li>Excels at prioritizing multiple tasks, developing daily, weekly, and monthly call strategies&nbsp;</li></ul><ul><li>Availability to travel up to 10%&nbsp;</li></ul>Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, AP Automation Sales Consultant - Field Sales (Virtual - NY/NJ/CT)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The objective of the Global Commercial Services (GCS) Control Management Specialized Operational Risk (OR) team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.GCS is looking for a Sr. Analyst of Specialized OR focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Sr. Analyst, GCS Specialized OR will:<ul><li>Assist in documenting subject matter expertise that is used to advise BUs</li><li>Support compiling of any planned guidance that is planned to be shared with BUs</li><li>Assist in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy)</li><li>Assist in specific activities / tasks required to support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs </li><li>Assist in administrative activities to compile topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise </li><li>Assist in administrative activities required to compile materials and disseminate targeted training and awareness programs to increase understanding and management of specific risk topics within GCS</li><li>Assist in specific activities / tasks required to support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas</li><li>Assist in specific tasks / activities required to research and gather topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes </li><li>Assist in specific activities / tasks required to gather topical risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Assist in specific activities / tasks to gather relevant operational risk insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>2+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Assisting in day-to-day activities to support compliance with enterprise policies and programs pertaining to specific risk types and supporting with design/enhancement of procedures/standards by providing topic-specific insight</li><li>Assisting in specific activities / tasks required to support advising on decentralized risk types into broader operational risk policies and programs</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst - Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Technical Risk Management (TRM) team, within the Global Risk and Compliance organization and led by the Chief Risk Officer, manage operational risks associated with Information &amp; Cyber Security Risk, Business Disruption, Technology Risk, Data Risk, and AI Risk Management. The team also ensures that risk management activities are conducted in a manner compliant with regulatory requirements and expectations. The team aggregates and reports on key risk management and oversight activities to the relevant management and Board risk committees.&nbsp;Functional Description:This individual contributor role is a unique opportunity to work with a team of diverse and talented professionals who are responsible for building the operational resilience risk oversight program to provide credible challenge and oversight to the first line operational resilience risk taking activities.Reporting to the Director for Business Disruption &amp; Operational Resilience Risk Management, the Manager is responsible for independently assessing and reporting operational resilience (including people, process, technology, third-party and infrastructure) risks and providing a view of aggregate risks. The risks identified by this team are reported to the Senior Management, Risk Management Committees, Board of Directors and Regulators. This position will be responsible for effectively collaborating with key stakeholders across lines of business and lines of defense to ensure risks are managed effectively and efficiently in accordance with the company policies and applicable regulatory requirements.Essential Job Functions:<ul><li>Conduct independent, proactive risk management and oversight of operational resilience (including people, process, technology, third party, and infrastructure) related risks.</li><li>Assist in the development, implementation, and maintenance of the firm’s operational resilience framework (policies, governance and minimum standards) to ensure operational readiness and response to business disruption events.</li><li>Learn operational resilience and business continuity management processes at American Express, demonstrating strong levels of curiosity and willingness, to present an effective credible challenge.</li><li>Engage and liaise with internal stakeholder groups that have oversight of processes relevant to the firm’s Resilience approach to prevent, protect, respond and adopt/learn from disruptive events.</li><li>Be apprised of resilience events and data collection including reporting when necessary; perform detailed reviews of trends to identify significant risks and ensure monitoring and remediation</li><li>Develop and enhance data-driven key risk indicators and key performance indicators that provide real time and meaningful insights into the risk and performance trends.</li><li>Support the design of operational resilience independent risk oversight program which defines the engagement and integration with various risk management programs, including Risk and Control Self Assessments, Operational Risk Management, etc.</li><li>Support compliance with resilience-related regulations and standards (e.g., OCC Bulletin 2020-94, FFIEC Handbooks, GLBA, etc.) to meet legal and regulatory obligations.&nbsp;&nbsp;</li><li>Help embed a strong risk-aware culture, encouraging proactive risk management behaviors within the organization.</li></ul>Required Qualifications:<ul><li>Minimum four years of experience in risk management within the banking/financial services industry including policy &amp; procedure development, risk appetite, risk control self-assessment and testing, and issue management.&nbsp;</li><li>Proven ability to identify risks, analyze issues and derive meaningful insights about risk trends by conducting interviews and analyzing large volumes of data.</li><li>Demonstrate analytical skills with high attention to detail and accuracy</li><li>Displays a mindset of questioning assumptions, critically assessing information and seeking evidence to validate conclusions, so decisions are unbiased and well-founded. &nbsp;&nbsp;</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Ability to work in a highly collaborative environment, excellent relationship building skills and ability to influence partners with a firm strategic view.&nbsp;</li><li>Demonstrate strong abilities in core Resilience skills, including business continuity management, dependency risk management, resilience monitoring, and resilience compliance management.</li></ul>Preferred:<ul><li>Working knowledge of one or more of the data mining tools/technologies (e.g. Microsoft Excel: Pivot Tables SQL, SAS, Python, R)</li><li>Experience in risk management across cyber security, information technology, 3rd party, business continuity management.</li><li>Understanding of risk assessment methodologies, frameworks and industry standards.</li><li>Knowledge of relevant policies &amp; regulations (e.g., FRB SR 2020-24/OCC 2020-94, OCC Heightened Standards, FFIEC IT booklets, DORA)</li><li>Experience with Governance, Risk and Compliance tools (e.g. Archer)</li><li>Having industry certifications in operational resilience, business continuity management, and Disaster Recovery will be preferred.</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager Business Disruption & Operational Resilience Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is a core operating group of American Express and continues to deliver robust growth. GCS partners with commercial clients to help them manage travel expenses and make large purchases through proprietary payment solutions and expense management tools.The GCS GOI – Global Onboarding and Implementation’s (COI) organization is responsible for end-to-end project management and customer success throughout the Onboarding Journey. The incumbent in this role will be responsible for driving best in class customer onboarding implementations for the U.S. in Large Market. The incumbent should be extremely passionate about driving customer success while being a proactive self-driven project manager. This is an excellent opportunity for someone who thrives in fast paced environments and enjoys building strong relationships through collaboration!How will you make an impact in this role?<ul><li>Own and ensure timely onboarding implementation of multiple customers driving customer satisfaction and accelerated time to first dollar</li><li>As part of the Project Management Office (PMO); ensuring consistency with all communication to stakeholders (internal/external), i.e. Agendas, recaps, action items, summary and next steps</li><li>Deliver and coordinate communications as the point of contact for our internal and external customers/partners throughout the process</li><li>Actively participate and problem solve on the implementation process by raising issues, identifying root causes, and developing solutions</li><li>Liaison appropriately with Sales &amp; Account Development to ensure successful transitions of the client relationship post onboarding</li><li>Design and continually improve processes and materials that enhance the customer experience during onboarding&nbsp;</li></ul>Minimum Qualifications:<ul><li>3 years of professional consultative project management experience&nbsp;</li><li>1-2+ years of customer success and onboarding experience, preferably within the T&amp;E and B2B payments sector.</li><li>Strong presentation skills with the ability to tailor a message to a diverse set of audiences (customer, colleague, business partners, leadership)</li><li>Ability to lead informally, collaborate and build relationships across all levels of the organization (i.e. Product, Marketing, Servicing, Risk, Sales, etc.)</li><li>Strong problem-solving skills with the ability to manage conflicting priorities</li><li>Comfortable with working in a fast-paced high energy environment, with stretch goals and targets</li><li>Strong follow-up, focus on detail and handling of multiple tasks.</li><li>Highly developed interpersonal, communication, and project management skills.</li><li>Effective verbal and written communication skills and strong collaborative and influencing skills.</li><li>Problem solving and the ability to adapt quickly as customers’ needs and requirements shift.</li><li>&nbsp;Ability to convert client business processes / requirements into innovative solutions.&nbsp;</li><li>Skilled with Microsoft Office tools (Excel, PowerPoint, Word)</li><li>Responsible for providing complex analytical support to project-based work&nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience working with Oneforce or other CRM tools a plus</li><li>Basic knowledge of accounting structures and ERP systems</li><li>Ability to facilitate change and manage complex information sources</li><li>PMI, Six Sigma or Lean Management training is highly desirable</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Implementation Specialist

You Lead the Way. We’ve Got Your Back At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Descriptions:Enterprise Data Products (EDP) is a key pillar within the broader Technology organization, driving critical initiatives on behalf of the Chief Data Officer. At American Express, we are deeply committed to strengthening our enterprise data management capabilities through sustained, multi-year investment.EDP plays a central role in delivering the Enterprise Data Management (EDM) program, our flagship initiative to enhance data lifecycle capabilities, policies, and processes across the company. As part of this effort, EDP is building a robust and scalable suite of enterprise data management products that operationalize company-wide data policies, standards, and processes. These products are foundational to ensuring high-quality, trustworthy, and well-governed data across the enterprise.Primary Responsibilities:<ul><li>Own and manage the product backlog for EDM platforms, including but not limited to: Enterprise Data Catalog, Data Lineage. Data Products &amp; Marketplace, Master and Reference Data Management (MDM), Metadata Management Solutions</li><li>Lead the full product lifecycle, from ideation and requirements gathering to testing, deployment, and continuous improvement.</li><li>Deliver on the product roadmap in partnership with Engineering, Architecture, and business stakeholders to ensure timely, high-quality releases.</li><li>Translate enterprise needs including regulatory, privacy, and risk compliance into actionable product features.</li><li>Collaborate with engineering teams to assess technical feasibility, manage delivery tradeoffs, and maintain alignment across sprints.</li><li>Support quality assurance by coordinating and participating in SIT, UAT, and PIV testing activities.</li><li>Drive product adoption by preparing enablement materials, release notes, and training sessions for users and business partners.</li><li>Mentor junior team members, lead cross-workstream initiatives, and represent EDM Products in enterprise working groups.</li><li>Monitor usage and feedback, helping to establish KPIs and gather insights to inform product improvements and prioritize roadmap features.</li></ul>Qualification Requirements:<ul><li>6+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.</li><li>Proven experience in a technology- and data-intensive environment, preferably within a large financial, technology, or regulated enterprise.</li><li>Demonstrated ability to translate complex business and compliance needs into clear, scalable product solutions.</li><li>Strong collaboration skills with a track record of influencing cross-functional teams including engineering, risk, privacy, and business leaders.</li><li>Hands-on understanding of enterprise data management tools such as metadata management, lineage, MDM, data marketplaces, or data catalogs.</li><li>Comfortable with technical concepts and able to assess product feasibility, architecture implications, and solution design options.</li><li>Familiarity with Agile product development practices, including backlog grooming, sprint planning, and iterative delivery.</li><li>Proficient with SQL and tools like Microsoft Excel, PowerPoint, and collaboration platforms.</li><li>Exceptional communication skills with the ability to convey complex data and technology concepts to both technical and non-technical audiences.</li><li>Bachelor’s degree in Computer Science, Information Systems, Business, or a related field; or equivalent practical experience.</li><li>(Preferred) Experience with product delivery in financial services, enterprise compliance tooling, or global data platforms.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.We are looking for a highly skilled Senior Engineer with a solid experience of building Bigdata, GCP Cloud based ETL Pipelines and Spark applications. The Senior Engineer will play a crucial role in designing, implementing, and optimizing data solutions to support our organization’s data-driven initiatives. This role requires expertise in data engineering, strong problem-solving abilities, and a collaborative mindset to work effectively with various stakeholders.Joining the CETS (Colleague Experience Technology Services) team, this role will be focused on the delivery of innovative solutions to satisfy the needs of our business. As an agile team we work closely with our business partners to understand what they require, and we strive to continuously improve as a team.&nbsp;We pride ourselves on a culture of kindness and positivity, and a continuous focus on supporting colleague development to help you achieve your career goals.&nbsp; We lead with integrity, and we emphasize work/life balance for all of our teammates.How will you make an impact in this role?There are hundreds of opportunities to make your mark on technology and life at American Express. Here’s just some of what you’ll be doing:Develop modern, high quality, and robust operational engineering capabilities.<ul><li>Develop software in technology stack which is constantly evolving but currently includes Big data platforms like BigQuery, Airflow, DataProc.</li><li>Work with Business partners and stakeholders to understand functional requirements, architecture dependencies, and business capability roadmaps.</li><li>Create technical solution designs to meet business requirements.</li><li>Define best practices to be followed by team.</li><li>Taking your place as a core member of an Agile team driving the latest development practices</li><li>Identify and drive reengineering opportunities, and opportunities for adopting new technologies and methods.</li><li>Perform peer code review and participate in technical discussions with the team on the best solutions possible</li></ul>Minimum QualificationsBS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent work experience.<ul><li>8+ years of hands-on software development experience with Big Data &amp; Analytics solutions</li><ul><li>Hadoop Hive, Spark, Python, shell scripting, GCP Cloud - Big Query, Airflow, DataProc, PubSub</li></ul><li>Strong experience in designing, developing, and optimizing data pipelines for large-scale data processing, transformation, and analysis using Big Data and GCP technologies.</li><li>Proficiency in SQL and database systems, with experience in designing and optimizing data models for performance and scalability.</li><li>Experience of building event processing pipelines with Kafka or GCP PubSub.</li><li>Knowledge of distributed (multi-tiered) systems, algorithms &amp; relational databases.</li><li>Strong Object-Oriented Programming skills and design patterns.</li><li>Experience with CICD pipelines, Automated test frameworks, and source code management tools (XLR, Jenkins, Git).</li><li>Good knowledge and experience with configuration management tools like GitHub</li><li>Ability to analyze complex data engineering problems, propose effective solutions, and implement them effectively.</li><li>Ability and willingness to learn, adopt and build solutions using the Enterprise frameworks established for Big Data</li><li>Looks proactively beyond the obvious for continuous improvement opportunities.</li><li>Communicates effectively with product and cross functional team.</li><li>Willingness to learn new technologies and leverage them to their optimal potential.</li><li>Understanding of various SDLC methodologies, familiarity with Agile &amp; scrum ceremonies.</li></ul>Preferred Qualifications<ul><li>Design and development experience with Airflow, PubSub Kafka, Git, Jenkins is desirable.</li><li>Certifications in cloud platform (GCP Professional Data Engineer) is a plus.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Data Engineer - CETS

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role &nbsp;builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:</li><ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul><li>Change Management &amp; Implementation:</li><ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul><li>Stakeholder Engagement &amp; Governance:</li><ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul><li>Enablement &amp; Training:</li><ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul><li>Reporting &amp; Monitoring:</li><ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field&nbsp;</li><li>7+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA).</li><li>Financial Services experience</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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