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Description - ExternalAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The objective of the Technology Control Management&nbsp;Associate- Risk Assessments Control Assessments&nbsp;and Reporting team is to identify, assess, mitigate, and report on risks within Technology to ensure adherence to regulatory standards, policies.Technology is looking for an Analyst focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve working in a fast-paced environment where extensive collaboration with multiple partners across numerous business units, functional areas, and geographies is requiredAssociate- Risk Assessments Control Assessments&nbsp;will:<ul><li>Document and project manage deliverables to completion</li><li>Categorize controls and map to risks (e.g., cross-BU process-control mapping)</li><li>Experience with Risk and Control Self-Assessments (RCSA) or other control assessments, is essential</li><li>Understanding of design effectiveness and operating effectiveness concepts when evaluating control effectiveness</li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li></ul>Required Qualifications:<ul><li>3- 5 + Years experience in risk management in the 1LOD or at a consulting firm &nbsp;</li><li>Excellent project management skills, highly proficient in Excel and PowerPoint, highly detail-oriented, good communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively [BU-SPECIFIC]</li><li>Ability to work in a fast-paced, demanding environment</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Previous technology/cyber risk experience</li><li>Experience in at least one of the following:&nbsp;</li><li>Supporting identification of risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Associate - Tech Risk & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? Global Financial Crimes Compliance (GFCC) is an organization within Global Risk &amp; Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework. This Manager Assistant position will report to the Global Head of Financial Crime Risk Assessment and play a critical role in driving operational effectiveness across the team.&nbsp;This role will support the management and oversight of critical business processes while implementing effective structures to support organizational growth. The&nbsp;role will involve supporting staffing and workforce planning, leading internal communications, managing budget activities, contributing to performance management efforts, and promoting consistency in program standards across the organization. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week. The incumbent’s key responsibilities will include: <ul><li>Provide strategic support on a broad range of team priorities</li><li>Oversee core team-wide administrative functions, including daily operations, expense management, and coordination of planning and logistics for team meetings</li><li>Support staffing processes, including role management, recruitment, and development</li><li>Develop communications and presentation materials for executive-level audiences and regulators</li><li>Support governance, oversight, and audit functions as well as regulatory affairs</li><li>Help implement and reinforce program standards, templates, and processes to ensure consistency and operational alignment</li><li>Work closely with the GFCC and other Global Risk &amp; Compliance (GRC) executive offices on strategic and organizational initiatives</li><li>Interact effectively with employees at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues</li><li>Liaise and build strong partnerships with business leaders, team members, external contacts, and other relevant stakeholders to ensure alignment, and execution of the team’s overall priorities</li></ul> Minimum Qualifications: <ul><li>Sound understanding or relevant experience in a regulatory field or compliance</li><li>Exceptional professional communication skills</li><li>Business maturity and demonstrated potential to influence at all levels</li><li>Familiarity with collaborative tools (e.g., SharePoint, Confluence, etc.) and demonstrated ability to maintain structured documentation, repositories, or knowledge centers</li><li>Superior organizational skills and strong attention to detail</li><li>Impeccable integrity required for handling confidential information</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization</li><li>Extensive project management experience and proven ability to take strong initiative and ownership of processes, driving tasks, to completion with minimal oversight</li><li>Ability to work autonomously and on multiple projects simultaneously</li><li>Sound judgment, strong situational leadership, and strategic, enterprise-focused thinking</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager's Assistant - Risk Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp;&nbsp;ABOUT THE ROLE: VP, Global Dining Venue and Product MarketingWe are seeking a visionary, data-driven Vice President, Global Dining Venue &amp; Product Marketing to lead the end-to-end marketing strategy driving restaurant and hospitality venue acquisition, retention, and product adoption across the Resy and Tock within the American Express Global Dining Network.&nbsp;This leader will unify acquisition, lifecycle, and product engagement programs under one cohesive strategy -- overseeing teams responsible for venue growth, retention, and product marketing to deliver an integrated, measurable approach across every stage of the venue journey. The VP will collaborate closely with Sales, Product, and the broader marketing organization to build a unified marketing ecosystem across acquisition, engagement and product adoption to advance success of venue partners throughout the Global Dining Network.Venue Growth &amp; Acquisition<ul><li>Oversee acquisition, inbound, and demand generation strategies for hospitality venues</li><li>Define lead generation strategies to support Global Dining Sales team objectives, optimizing funnel conversion and efficiency</li><li>Partner with Global Dining Brand and Sales teams to align targeting, insights, and channel strategy for acquisition.</li><li>Oversee site, display and media, content, referral, and SEO initiatives that expand reach and awareness in key markets.</li></ul>Venue Retention &amp; Lifecycle Marketing<ul><li>Lead strategies and programs to strengthen engagement, retention, and increase long-term value</li><li>Develop communications and marketing that reinforce the benefits of Resy, Tock and Amex Global Dining</li><li>Partner with the Strategic Partnerships, Customer Success and Product to support onboarding, adoption, and utilization of key features</li><li>Define KPIs and ensure marketing drives improvements in engagement and churn reduction.</li></ul>Product Marketing &amp; Go-to-Market<ul><li>Lead newly created Product Marketing function, defining positioning, messaging, and go-to-market strategy</li><li>Partner with Sales, Customer Success, Product, Program teams to define how new features are marketed, merchandised, and adopted by venue partners through clear storytelling and integrated campaigns</li><li>Translate product innovation into clear customer value, ensuring every feature launch is supported by cohesive marketing, education, and in-market execution</li><li>Analyze and optimize performance product marketing performance to strengthen engagement, adoption and retention</li></ul>Cross-Functional Leadership &amp; Strategy<ul><li>Build and lead a high-performing team spanning growth, retention and product</li><li>Collaborate with Sales, Product, and Brand leaders to ensure unified GTM planning and messaging</li><li>Partner with the Operations, Insights &amp; Planning team to align on KPIs and optimize marketing performance</li><li>Champion the voice of the venue across Global Dining, representing operator needs and opportunities to influence broader strategy.</li><li>Manage budget, forecasting, and resources to scale marketing and drive growth</li></ul>Qualifications:<ul><li>12-15 years leading integrated B2B marketing, ideally within a SaaS, marketplace, or hospitality tech.</li><li>Proven track record driving acquisition, adoption, and retention through multi-channel marketing programs.</li><li>Deep expertise in growth, lifecycle, and product marketing and to unifying them into a cohesive strategy.</li><li>Strong ability to translate complex products into compelling narratives and GTM</li><li>Expertise in managing and scaling high-performing teams and developing talent</li><li>Understanding of restaurant and hospitality industries and operator motivations</li><li>Highly analytical; adept at data-driven decision-makingand performance optimization.</li></ul>You’ll Thrive in This Role If You:<ul><li>Are passionate about helping restaurants and hospitality venues succeed through innovative marketing</li><li>Have background in marketing SaaS and with accountability toward sales and adoption</li><li>Excel at building strategy and structure in a growing, fast-paced organization.</li><li>Enjoy leading large, multidisciplinary teams and empowering impactful work</li><li>Love collaborating with product, sales, and brand functions on unified marketing experiences</li><li>Are motivated by measurable results, clear storytelling, and driving growth for venues</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Venue and Product Marketing

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Job Description:The role of the Member Service Professional (MSP) will be to deliver superior service to Card Members visiting the American Express Centurion Lounge, located in the IAH Airport. MSPs will be the face of American Express to our customers, acting as ambassadors of the brand. Working as a cohesive team, they will have the ability to excite our customers and deliver on the brand promise. A successful MSP within the Centurion Lounge will have a passion for delivering extraordinary service to our best Card Members, in a customer facing environment. Our MSPs are highly skilled and motivated, providing travel, card, concierge and lifestyle services to American Express Card Members. Acting as a consultant, our MSPs will tailor our products and services to assist Card Members with their immediate needs and deepening their relationship with American Express.It is our mission to become essential to our Card Members by providing differentiated products and services. It is our duty to make Membership come to life every day. MSPs do this by: <ul><li>Welcoming and providing access to our Card Members upon arrival at reception</li><li>Being accountable and taking ownership of the customer’s experience from beginning to end</li><li>Creating innovative ways to resolve customers’ issues or concerns to win their brand loyalty; ultimately making loyal enthusiast out of the customer</li><li>Employing the Customer First philosophy in meeting customers’ needs and expectations</li><li>Providing concierge and lifestyle recommendation</li><li>Providing travel consultation and minimal reservation assistance</li><li>Accommodating needs of our Card Members, by partnering with our food and beverage lounge partners</li><li>Lounge Hours of operation are from 6:00am – 9:30pm Mon-Fri. Hours are subject to change due to business need.</li></ul>Qualifications: A successful candidate will possess the following Qualifications:&nbsp;<ul><li>Minimum of 1-year recent experience servicing premium customers</li><li>Airline, lounge, or travel industry experience is preferred (Travel reservation experience a plus)</li><li>Passion for servicing customers with proactive solutions</li><li>Exceptional communication skills, delighting the customer with every single interaction</li><li>The ability to listen to the customer’s needs, in turn offering confident recommendations, resulting in high satisfaction from the customer with the service they received</li><li>Must exhibit the utmost professionalism and maintain a positive attitude in all interactions</li><li>The ability to rely on and collaborate with your colleagues is essential, as the lounge is a very active, fast-paced, team environment</li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do</li><li>Must be resourceful and capable of using the Internet effectively while providing assistance in a face-to-face customer environment</li><li>Ability to utilize and switch from multiple technology platforms with ease</li><li>Adapt to an ever-changing environment and being resilient</li><li>Ability to work flexible shifts including nights, weekends, and holidays is essential</li><li>Light to moderate lifting may be required for certain job tasks</li></ul>Salary Range: $25.50 to $26.75 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Customer Experience Concierge, Centurion Lounge IAH

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role is for a Transformation and Controls Product Owner in the Regulatory Automation and Change Management team within the Financial Reporting Quality Assurance Organization (FRQA), in support of the Regulatory Reporting Automation program. This role is responsible for leading transformational efforts to elevate our controls and risk management for regulatory high-risk reports on critical enterprise initiatives, focusing on driving the definition, analysis and documentation of key regulatory reporting requirements, architectural designs and deliver best-in-class, end-to-end automation through cutting-edge new tech trends such as AI / ML and leveraging regulatory reporting platforms to enable transformation in the banking industry.The Product Ownership teams under Regulatory Automation &amp; Change Management (RACM) oversee the technical interpretation and analysis of automation requirements for US regulatory reporting (including but not restricted to FR Y9C, FR2052a, FR Y9LP, FR Y14M/A/Q, FR 2314, FR Y11, FFEIC 009 / 009A, FFEIC 031, FR Y15, FFEIC 101 and TIC reporting), evaluating business regulatory instruction documentation, data sourcing and gap analysis requirements, and the prioritization of last mile reporting automation features and user stories for American Express.This team has a holistic understanding of numerous data sources, processing &amp; regulatory reports. The Product Owner is a collaborator, a well-organized, action-oriented individual with exceptional leadership and functional expertise, confident in presenting, facilitating, and building a network of strong relationships across our organization. This role will require strong collaboration with Technology to design how functionality will work and design the validation process at regular intervals that the software features developed align with original requirements provided to the team. &nbsp;Product Owners dedicated to Transformation and Controls must be highly analytical, well-organized, data-driven individuals with exceptional leadership, control management expertise and a high degree of technical skills confident in presenting, highly complex data concepts and technicalities in simple terms and pragmatically, to upper management and executive leadership, to drive critical enterprise decisions.How will you make an impact in this role?<ul><li>Lead and be the US regulatory reporting automation point-of-contact for our enterprise initiatives to elevate and transform our control environment for regulatory reporting automation opportunities and requirements.</li><li>Establish a transformation automation roadmap for our platform capabilities that elevate our prioritization and risk management principles, driving the continuous improvement of backlog requirements through Regulatory Reporting last mile submission solutions (e.g., Axiom SL)</li><li>Drive the Solution Architecture Forum agenda and Capabilities discussions in support of Point of Arrival (POA) data pipeline cloud-based design, including but not restricted to the acceleration of legacy platforms decommission, creating a control management framework on hollow-out strategies in close partnership with Global Capabilities Product Owners and Data Sourcing Architecture teams</li><li>Collaborating extensively with US Regulatory Report Owner business partners and other Product Owner teams involved in the US Regulatory Reporting Automation program to support the identification and codification of business requirements, coordinating functional design, prototyping, testing, implementation and reprioritization across the US regulatory reporting roadmap automation initiatives backlog.</li><li>Develop functional requirement documentation and process specific design documentation (I.e., features, user stories, business expected values, etc.) to support regulatory report owner requirements across agile development tools (I.e., Rally, JIRA, BPM, etc.)</li><li>Coordinate with various other Product Owners, Process Owners, Subject Matter Experts, Solution Architecture colleagues to ensure proper and data / control management designs.</li><li>Knowledgeable in development methodologies, understanding of SQL development, system functionality and expected business values for certification of automation results.</li><li>Participate in daily stand ups with the pods (implementation groups for various portfolios of the Company for data sourcing and regulatory classification and reporting), leading and delivering efficient solution to complex prioritization and business requirement.</li></ul>Minimum Qualifications:<ul><li>Degree in Finance/Accounting and/or Information Technologies (master’s preferred).</li><li>5+ years of experience in the US Federal Reserve / financial US regulatory reporting, banking / financial services, Product, Project and / or Control Management</li><li>5+ years of work experience in Banking / Regulatory / Financial / Technology Services.</li><li>Demonstrated strong experience in leading regulatory reporting transformation or other regulatory solution design large-scale banking / financial / software projects</li><li>Experienced in Scaled Agile Framework, Agile mindset, and Transformational Project and Change Management embracing new opportunities and adapting easily to change.</li><li>Experience eliciting and documenting technical business transformation, risk and control requirements via the creation of features, user stories and other key decision documents</li><li>Experience in the application of cutting-edge technology transformational programs such as Gen AI, MS Co-Pilot, Machine Learning (ML), Natural Language Programming (NLP), etc.</li><li>Critical thinking and complex problem-solving skills (data application).</li><li>Proven people leadership experience and ability to attract, engage and retain talent.</li><li>Excellent written and verbal communication with ability to communicate highly complex concepts and processes in simple terms and pragmatically.</li><li>A self-starter, proactive team player with excellent relationship building and collaboration skills, facilitating a network of strong relationships across the organization.</li><li>Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple priorities, delivering high quality service with passion and exceeding expectations.</li><li>Displays thought leadership, drive process, and support work/life balance initiatives.</li></ul>Preferred Qualifications:<ul><li>SaFe Agile Product Owner and / or Project Management Professional (PMP) certification</li><li>Certified Risk Management Professional (CRMP), similar certifications or trainings</li><li>Experience with SQL, Python and other Data Automation / Data Visualization techniques.</li><li>Experience with of MS Excel, Power Query, and other analytical tools, e.g., Power BI, Tableau.</li><li>Knowledge of US Regulatory Reports (Y9C, Y14, Y15, 2052a, amongst others)</li><li>Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations</li><li>Change Management Methodologies, e.g., ADKAR, Kotter, McKinsey and change resistance models, e.g., Kubler-Ross, Maurer, PDCA</li><li>IT data management experience, test management and execution experience is a plus.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager - Financial Systems (Controls Product Owner)

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role:<ul><li>Accounts Payable Automation provides a suite of B2B payment solutions to support the needs of all commercial client segments, from Small Businesses to Large and Global clients.&nbsp;&nbsp;The AP Automation Servicing Team provides premier servicing for a variety of B2B customers including Buyers, Suppliers and Internal AXP Account Representatives.&nbsp;&nbsp;This is an exciting opportunity to become part of this growing business where you will learn about B2B products and partner solutions.</li><li>In this role you will be responsible for handling customer service inquiries and issues, via telephone and email channels, in addition making outbound calls and supporting backend processes.&nbsp;&nbsp;</li><li>Deliver superior and efficient customer service in a fast-paced and dynamic environment.&nbsp;</li><li>Support and resolve a variety of customer inquiries pertaining to AP Automation partner platforms and payment types (e.g., virtual/token, ACH, and check payments).</li><li>Service inbound customer calls and email inquiries to identify and deliver the appropriate resolution to the customer’s inquiry or issue.</li><li>Make outbound calls to gather additional information as needed to complete enrollments, profile changes, outstanding payments, and/or other transactions that require proactive customer communication.&nbsp;&nbsp;</li><li>Perform various back-office tasks as needed.</li><li>Interact with internal partners within Corporate Card Servicing, Merchant Servicing and Technologies.</li><li>Document and track case and account information according to established policies and procedures.</li><li>Internal partners within Corporate Card Servicing, Merchant Servicing and Technologies.</li></ul>Minimum Qualifications:<ul><li>1+ year proven analytical and decision-making skills.</li><li>1+ year of Customer Service/Client Services experience.</li><li>Knowledge of VPayment or Digital Payments.</li></ul>Salary Range: $20.00 to $35.82 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Customer Care Pro-Customer Service-Tier3

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express Global Commercial Services (GCS) is a leading issuer and provider of Commercial products and services. GCS provides a suite of payment and lending products, solutions for travel and everyday spending, cross border payments, global currency solutions, and business financing. The Commercial Credit Risk team in the Credit &amp; Fraud Risk (CFR) organization is responsible for powering the GCS business by defining the GCS Risk strategy while delivering a superior customer experience.This position is focused on Small Business New Accounts Underwriting and brings an exciting opportunity to define&nbsp;the underwriting policies, onboarding process for small businesses and cross-selling to existing customers. Within the broader credit risk organization, this team supports the success of the Global Commercial Services business unit through innovative solutions that help enable profitable growth via acquisition while maintaining robust low tenure credit performance. The role is highly visible and will require strong collaboration across a variety of functions, including but not limited to Risk, Product, Marketing, Decision Science, Compliance, etc. to develop best in class strategies and capabilities to support our customers.How will you make an impact in this role?<ul><li>Be responsible for new accounts decisions for US Commercial Small Business Products from a risk perspective - this includes analytics, strategy, and capabilities, across new accounts and existing customers.</li><li>Drive Core Underwriting risk strategies to determine approval and decline decisions for customer applications leveraging core risk infrastructure include risk models, lending capabilities and bureau information.</li><li>Partner with marketing partners and targeting teams to harmonize underwriting and targeting.</li><li>Work with and influence Product, Marketing, and Finance teams within the GCS organization and broader credit and fraud risk organization to design and implement critical initiatives that enable prudent and profitable growth while controlling for through-the-cycle volatility.</li><li>Ensure control, compliance, and operational risk mitigation in all processes and design for a streamlined user experience across customer touch points.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree plus 2 yrs work experience or Master’s degree in a quantitative field such as Econometrics, Statistics, Mathematics, Operations Research, Engineering, or Computer Science</li><li>Blend of analytical skills, process expertise, project management, and relationship-building skills</li><li>Ability to handle large datasets using SAS, SQL, R, Python or another similar programming language</li><li>Ability to think strategically and apply both quantitative methods and business insights to drive results</li><li>Clear, effective written and oral communication skills</li></ul>Preferred Qualifications:<ul><li>Advanced degree is preferred but not required given a suitable combination of formal education and work experience</li><li>Credit/Fraud risk management experience and understanding of credit lifecycle is preferred</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?The Financial Crimes Fraud Referral Team collaborates with the Fraud organization to identify new and emerging fraud threats to be referred to the Financial Crimes organization for review and potential SAR filing through regular meetings.Using information from the collaboration, the team will create and update an assessment to capture the fraud typology and required fraud cases to be referred.The team will work with the Fraud organization, the rule build team and the investigations teams to provide all referral information required for a Financial Crimes investigation and ensure investigators are made aware of new fraud typologies being referred.In addition, the team will continually test to ensure that all identified fraud types are being referred to the Financial Crimes organization and the referral streams are complete and accurate. Other attributes that the successful candidate will be able to demonstrate are:<ul><li>At least three years’ experience working with fraud investigations as part of a fraud organization or Financial Crimes SAR filing process</li><li>Experience identifying patterns of Fraud trends across products, channels or geographies</li><li>Ability to explore deeper in discussions with partner teams to draw out complexities that may not be apparent in the initial discussion</li><li>Ability to explain complex concepts in an Assessment for a wide audience</li><li>Presentation skills to senior leaders in the organization</li><li>A control mindset that can develop tests to ensure all processes are working correctly</li></ul><ul><li>Deep understanding of how core banking. Payments, and card systems work</li><li>Strong grasp of regulatory requirements around fraud and financial crimes</li><li>Manage a team of 1-2 Analysts </li></ul>Preferred but not required skills would be:<ul><li>Fraud related certifications such as Certified Anti-Fraud specialist or Certified Fraud Examiner</li><li>Basic SQL programming skills to pull data samples</li><li>&nbsp;Excel advanced data analysis skills</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Transaction Monitoring / Fraud Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role?The Financial Crimes Fraud Referral Team collaborates with the Fraud organization to identify new and emerging fraud threats to be referred to the Financial Crimes organization for review and potential SAR filing through regular meetings.Using information from the collaboration, the team will create and update an assessment to capture the fraud typology and required fraud cases to be referred.The team will work with the Fraud organization, the rule build team and the investigations teams to provide all referral information required for a Financial Crimes investigation and ensure investigators are made aware of new fraud typologies being referred.In addition, the team will continually test to ensure that all identified fraud types are being referred to the Financial Crimes organization and the referral streams are complete and accurate. Other attributes that the successful candidate will be able to demonstrate are:<ul><li>At least one years’ experience working with fraud investigations as part of a fraud organization or Financial Crimes SAR filing process</li><li>Experience identifying patterns of Fraud trends across products, channels or geographies</li><li>Ability to explore deeper in discussions with partner teams to draw out complexities that may not be apparent in the initial discussion</li></ul><ul><li>&nbsp;Ability to explain complex concepts in an Assessment for a wide audience</li><li>&nbsp;A control mindset that can develop tests to ensure all processes are working correctly</li><li>&nbsp;Deep understanding of how core banking. Payments, and card systems work</li><li>&nbsp;Strong grasp of regulatory requirements around fraud and financial crimes. </li></ul>Preferred but not required skills would be:<ul><li>Fraud related certifications such as Certified Anti-Fraud specialist or Certified Fraud Examiner</li><li>&nbsp;Basic SQL programming skills to pull data samples</li><li>&nbsp;Excel advanced data analysis skills</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst- Transaction Monitoring / Fraud Assessment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Serving as a core member of an engineering team that designs and develops software applications</li><li>Writing code and unit tests, working on API specs, automation, and conducting code reviews and testing</li><li>Identifying exciting opportunities for adopting new technologies to solve existing needs and predicting future challenges&nbsp;</li><li>Performing ongoing refactoring of code, utilizing visualization and other techniques to fast-track concepts, and delivering continuous improvement</li><li>Working with product managers to prioritize features for ongoing sprints and managing a list of technical requirements based on industry trends, new technologies, known defects, and issues</li><li>Identifying exciting opportunities for adopting new technology to solve existing needs and predicting future challenges</li></ul>Preferred Qualifications<ul><li>BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent work experience</li><li>5+ years’ experience with design and development in an Enterprise setting using Java, J2EE</li><li>Experience with SQL or NoSQL databases</li><li>Demonstrated experience in Java application design, software development, and testing, preferably in an Agile environment</li><li>Expertise with SpringBoot, JavaScript, SQL and NodeJS</li><li>REST API development experience</li><li>Demonstrated experience in Agile development, application design, software development, and testing</li><li>Ability to effectively communicate to internal and external business partners on solution design</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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