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Title Weekend Evening Counselor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Counselor&nbsp; Full-Time/Part-Time Part-Time&nbsp; Location Riverhead, NY&nbsp; Salary $21.00/hr.&nbsp; Days/Hours Saturday &amp; Sunday; 4pm-12am&nbsp; Description Concern Housing is seeking a Weekend Evening Counselor to be responsible for assisting the Supervisor and Service Coordinator in the delivery of direct services to the clients, as well assisting in the overall running of the site. The counselor provides a variety of services, ranging from the teaching of skills to delivery of concrete services to providing counseling to the clients. Duties and Responsibilities Include but are not limited to:<ul><li>Provides direct care services to clients.</li><li>Responsible for documentation of clients assigned to as well as documentation relating to other clients progress.</li><li>Monitors the site, coordinates and participates in house activities such as preparation of meals, chore activities, recreational activities, safety checks etc.</li><li>Provide rehabilitative support services in daily living skills, health services and others as assigned.</li><li>Monitors medication; does medication counts; prepares medication sheets.</li><li>Assists with transportation of clients.</li><li>Performs unit inspections, assists residents with upkeep and cleanliness of individual units</li><li>Attends weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Salary Range: $21.00&nbsp; Position Requirements Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing&nbsp;offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Weekend Evening Counselor

Title Weekend Evening Counselor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Counselor&nbsp; Full-Time/Part-Time Part-Time&nbsp; Location Shoreham West&nbsp; Salary $21.00/hr.&nbsp; Days/Hours Saturday &amp; Sunday; 4pm - 12am&nbsp; Description GREAT OPPORTUNITY FOR COLLEGE STUDENTS. GET PAID WHILE GAINING EXPERIENCE IN THE SOCIAL WORK FIELD. PLENTY OF GROWTH POTENTIAL.Concern Housing is seeking a Weekend Evening Counselor to be responsible for assisting the Supervisor and Case Managers in the delivery of direct services to the clients, as well assisting in the overall running of the site. The counselor provides a variety of services, ranging from the teaching of skills to delivery of concrete services to providing counseling to the clients. Responsibilities Include but are not limited to:<ul><li>Provides direct care services to a caseload of clients.</li><li>Responsible for documentation of clients assigned to as well as documentation relating to other clients progress.</li><li>Monitors the site, coordinates and participates in house activities such as preparation of meals, chore activities, recreational activities, safety checks etc.</li><li>Facilitate food-planning committee; train clients in weekly food planning.</li><li>Provide rehabilitative support services in daily living skills, health services and others as assigned.</li><li>Provide housing services including assistance with maintenance issues.</li><li>Monitors medication.</li><li>Assists with transportation of clients.</li><li>Attend staff meetings as scheduled.</li><li>Perform monthly fire inspections.</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Salary: $21.00/hour&nbsp; Position Requirements Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Title Weekend Counselor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Counselor&nbsp; Full-Time/Part-Time Part-Time&nbsp; Location Port Jefferson, Back House&nbsp; Salary $21.00/hr.&nbsp; Days/Hours Saturday &amp; Sunday; 8am - 4pm&nbsp; Description GREAT OPPORTUNITY FOR COLLEGE STUDENTS. GET PAID WHILE GAINING EXPERIENCE IN THE SOCIAL WORK FIELD. PLENTY OF GROWTH POTENTIAL.Concern Housing is seeking a Weekend Counselor to be responsible for assisting the Supervisor and Case Managers in the delivery of direct services to the clients, as well assisting in the overall running of the site. The Counselor provides a variety of services, ranging from the teaching of skills to delivery of concrete services to providing counseling to the clients. Responsibilities Include but are not limited to:<ul><li>Provides direct care services to a caseload of clients.</li><li>Responsible for documentation of clients assigned to as well as documentation relating to other clients progress.</li><li>Monitors the site, coordinates and participates in house activities such as preparation of meals, chore activities, recreational activities, safety checks etc.</li><li>Facilitate food-planning committee; train clients in weekly food planning.</li><li>Provide rehabilitative support services in daily living skills, health services and others as assigned.</li><li>Provide housing services including assistance with maintenance issues.</li><li>Monitors medication.</li><li>Assists with transportation of clients.</li><li>Attend staff meetings as scheduled.</li><li>Perform monthly fire inspections.</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Salary: $21/hour&nbsp; Position Requirements Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Weekend Counselor

Title Per Diem Counselor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Per Diem Counselor&nbsp; Full-Time/Part-Time Per Diem&nbsp; Location Suffolk County, Long Island, NY&nbsp; Salary $20.00/hr.&nbsp; Days/Hours 24/7; Days, Evenings, Weekends and Overnight shifts available&nbsp; Description Concern Housing is seeking Per Diem Counselors to join our growing agency and&nbsp;provide&nbsp;relief coverage&nbsp;at our Long Island programs.&nbsp;Per Diem allows you to work around your schedule while you gain experience and knowledge in the non-profit, social work field. Great opportunity for professional development, for college students, or individuals looking for a supplemental&nbsp;income with flexible hours!&nbsp;Flexible shifts available 24/7! Responsibilities include but are not limited to:&nbsp;<ul><li>Provide site or program coverage as needed.</li><li>Monitor medications as needed and required.</li><li>Responsible for documentation of client contact, collateral contracts and any other relevant information.</li><li>Assist clients with household/apartment responsibilities as needed.</li><li>Provide transportation in agency vehicles for clients as needed.</li><li>Responsible for performing other tasks as needed and assigned by supervisor.</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Pay Rate: $20/hr. &nbsp; Position Requirements Per Diem Counselors are required to have a High School Diploma or equivalent and some experience in a similar setting or education in the field of Psychology, Social Work, Rehabilitation Counseling or related field. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Per Diem Counselor

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Warwick Street, Brooklyn (Pitkin)&nbsp; Salary $55,000&nbsp; Days/Hours Monday - Friday; 8am - 4pm&nbsp; Description The Service Coordinator is responsible for assisting tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Duties and Responsibilities:<ul><li>Facilitate tenant linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports).</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly goal plans, functional assessments, goal plan reviews. Meeting with clients to develop skills and review progress.&nbsp; Responsible for all documentation required for client record (e.g., progress notes, discharge plans, etc.).</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency.</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim.</li><li>Provide support to ensure availability of full range of housing services, including maintenance issues.</li><li>Attendance at weekly supervision and staff meetings.</li><li>Remain current with all Agency required compliance documents and trainings.</li><li>Other duties as assigned by the Program Director or Supervisor.</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Service Coordinator

Title Weekend Overnight Counselor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Counselor&nbsp; Full-Time/Part-Time Part-Time&nbsp; Location East Patchogue, NY&nbsp; Salary $21.00/hr.&nbsp; Days/Hours Saturday &amp; Sunday; 12am - 8am&nbsp; Description Concern Housing is seeking a Weekend Overnight Counselor to be primarily responsible for the overall monitoring and safety of the residents and the sites. Responsibilities Include but are not limited to:<ul><li>Adherence to all policies and procedures as set forth in Concerns personnel manual.</li><li>Read log for updates, instructions, and assignments.</li><li>Provide counseling as needed, redirect to regular staff when appropriate.</li><li>Crisis intervention as needed.</li><li>Weekly medication counts, check for accuracy and corresponding documentation.</li><li>Perform hourly walk-thrus of site during shift.</li><li>Unlock kitchen and set out food for breakfast.</li><li>Participate in monitoring of morning meds as needed.</li><li>Prompt clients needing to wake early.</li><li>Attend sites monthly staff meetings.</li><li>Participate in all trainings as required, including Relias Learning.</li><li>Attend agency forums.</li><li>Remain current with all Agency required compliance documents and trainings.</li></ul> Salary: $21.00/hour&nbsp; Position Requirements Requires a minimum of a high school diploma or equivalent along with at least two years of experience in a similar role. Concern Housing offers an Agency Sponsored Retirement Plan and Employee Sponsored 403(b) Retirement Plan for part time employees. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Weekend Overnight Counselor

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group (CEG) we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.&nbsp;Functional Description:The Director, Human Capital Risk Management &amp; Governance role is a new position focused on managing workforce and people related risks across American Express globally. &nbsp;The Director will be a part of the CEG team (Human Resources) and report into the Vice President Talent Risk &amp; Governance. The incumbent will be responsible for designing and delivering on the overall Human Capital risk management and governance framework at the company.Key Responsibilities:<ul><li>Design and implement sustainable HR Talent processes to assess workforce skills and staffing levels</li><li>Provide guidance to CEG and Enterprise process owners on identification, assessment, control, measurement, monitoring and reporting of Human Capital related risk</li><li>Learn CEG and People related processes, demonstrating strong levels of curiosity and willingness to present control improvements.</li><li>Support the design and delivery of talent risk metrics and reporting to management committees, risk committees and boards</li><li>Support regulatory exams as required, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations</li><li>In alignment with second line of defense risk oversight, develop incremental standards, testing and reporting related to Human Capital risks</li><li>Collaborate with senior leadership, support the development of the organization’s risk appetite for human capital risks and monitor adherence to the established thresholds.</li><li>Develop strong working relationships with partners across CEG and Global Risk &amp; Compliance to drive Enterprise-wide impact</li><li>Influence and help embed a strong risk-aware culture, encouraging proactive risk management behaviors at all levels.</li></ul>Minimum Qualifications:&nbsp;<ul><li>8+ years experience in banking/financial services industry including experience with HR, People or Workforce Risk Management&nbsp;</li><li>Strong understanding of risk management requirements and implications&nbsp;for Global Financial Institutions</li><li>Strategic thinking skills, including translating vision into action, connecting dots, and bringing ideas to execution&nbsp;</li><li>Ability to synthesize, analyze and present data to senior leaders to inform solutions and measure impact&nbsp;</li><li>Ability to influence and partner across a broad range of stakeholders. able to collaborate and gain buy-in through influence and partnership </li><li>Strong communication skills, both verbal and written, with all levels of the organization </li></ul>Preferred Qualifications:<ul><li>Experience driving organizational and culture change management&nbsp;</li><li>Proven ability to navigate a large organization, bring others along and influence change&nbsp;</li><li>Superior organization, decision making and planning skills with the ability to manage multiple projects simultaneously and work autonomously&nbsp;</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Director, Human Capital Risk Management & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a brand built on going above and beyond to provide world-class customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create exceptional interactions with our customers every day–from curating a unique lifestyle experience to helping them with their everyday needs. And you can grow and refine your skills through top industry-leading training and ongoing coaching, all while learning what it means to continually set and lead the standard for superior, customer-first service. Find your place in service on #TeamAmex. The Membership Concierge Professional (MCP) is responsible for delivering exceptional service to Card Members visiting Centurion New York. Serving as the face of American Express, you will act as a brand ambassador and work collaboratively with a team to provide an outstanding experience that aligns with our brand promise. A successful Centurion New York MCP will have a passion for delivering extraordinary service to our Centurion Card Members, assisting them with travel, card servicing, concierge requests, and lifestyle services by tailoring our products and services to meet their immediate needs and deepen their relationship with American Express.&nbsp;How will you make an impact in this role?<ul><li>Provide superior service to Card Members, ensuring seamless delivery of travel, card servicing, and concierge requests.</li><li>Strategically recommend personalized products and services based on Card Members' needs.</li><li>Collaborate with food and beverage lounge partners to accommodate the needs of Card Members.</li><li>Build strong relationships with Card Members, delivering outstanding customer service in every interaction.</li><li>Effectively navigate multiple tools and channels to communicate with customers (Microsoft Office such as Outlook and Word and other digital systems and/or applications).</li><li>Maintain accurate and detailed documentation.</li><li>Stay updated on Centurion products, benefits, and current offerings.</li><li>Consistently collaborate with other membership managers and align with portfolio managers to gain deep understanding of assigned portfolios' profile, preferences, history, and expectations.</li><li>Execute and follow security requirements of the building.</li><li>Check-in and authenticate guests.</li><li>Ensure the lounge space is clean and presentable.</li><li>Greet and assist guests, providing excellent customer service and answering their questions.</li><li>Lift bags or other objects, as needed.</li></ul>MCP will hold a schedule aligning to the Lounge Hours of Operations. The Concierge Operations team works Monday Sunday 8:45 AM-11 PM, though subject to change due to business needs.Qualifications:&nbsp;<ul><li>Minimum of 5 years of experience in servicing premium customers, such as luxury lifestyle sector or personal assistant, concierge, restaurant, airlines, hotel. </li><li>Passion for servicing customers with proactive solutions. </li><li>Excellent communication skills with the ability to delight customers in every interaction. </li><li>Strong listening skills, allowing you to understand customers' needs and provide confident recommendations that result in high customer satisfaction. </li><li>Professionalism and a positive attitude in all interactions. </li><li>Ability to collaborate effectively with colleagues. </li><li>Ability to make decisions quickly and effectively, when unanticipated situations may arise, putting the Card Members’ experience at the forefront of everything you do. </li><li>Resourcefulness and proficiency in using the Internet while assisting customers face-to-face. </li><li>Proficiency in utilizing and switching between multiple technology platforms (for example, the Restaurant/Customer Servicing/Microsoft Office systems). </li><li>Adaptability to an ever-changing environment and resilience. </li><li>Ability to work flexible shifts, including nights, weekends, and holidays. </li><li>Ability to perform light to moderate lifting for certain job tasks.</li></ul>Salary Range: $20.00 to $25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Member Concierge Professional , Centurion New York

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role &nbsp;builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:</li><ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul><li>Change Management &amp; Implementation: </li><ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies </li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul><li>Stakeholder Engagement &amp; Governance:</li><ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach. </li><li>Represent the audit team department in cross-functional forums related to changes being driven from risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul><li>Enablement &amp; Training:</li><ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul><li>Reporting &amp; Monitoring:</li><ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree in Accounting, Finance, Business, or related field </li><li>7+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul><h4>Preferred Qualifications</h4><ul><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA).</li><li>Financial Services experience</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management

<h4>Company Description</h4>Enthuse is an education-led marketing agency. We’re a passionate team of marketers, educators, and instructional designers all dedicated to a singular mission – we teach the world to love our client’s brands. We’re also one of the fastest growing WBENC-certified, 100% women-owned and led marketing agencies in the United States. So,&nbsp;join us and help create&nbsp;engaging content, delivered by world-class storytellers through unforgettable experiences that drive real business results. And do so while taking pride in the fact that each year, we devote a portion of our profits to help empower other women entrepreneurs who often don’t have equitable access to resources like capital, mentorship, and community.<h4>Job Description</h4>We’re seeking a results-driven business leader to own and develop client relationships with a mix of strategic thinking, creativity, and operational excellence. As an Account Director, you’ll be responsible for driving the business strategy for our clients while working directly with creative, production, brand educator, and analytics teams to ensure seamless execution across multiple marketing channels, including content production, live and virtual events, brand campaigns, brand education, and field marketing programs. In addition to working with existing clients, this role will have a strong emphasis on helping the agency grow through organic and new business development.Job responsibilities will include, but are not limited to:<ul><li>Client Leadership: Serve as the primary point of contact for clients, building and nurturing strong, long-term relationships. Understand client goals and translate them into actionable, integrated strategies.</li><li>Business Development: Deliver growth by identifying and pursuing new opportunities within existing client accounts and helping develop net new client opportunities to ensure consistent revenue growth and long-term client retention by actively managing budgets, timelines, and deliverables to maximize profitability and operational efficiency.</li><li>Team Collaboration: Work closely with strategy, creative, production, and education teams to ensure campaign deliverables meet client expectations and drive meaningful outcomes.</li><li>Campaign Oversight: Lead the day-to-day management of client accounts, including project timelines, budgets, and deliverables. Ensure campaigns stay on track and exceed client expectations.</li><li>Brand Stewardship: Act as a brand ambassador, ensuring that every campaign and touchpoint reflects the client’s vision and values while driving results.</li><li>Insights &amp; Reporting: Contribute to insights derived from data and analytics to provide actionable recommendations and optimized campaigns for better performance and greater impact. Regularly report on results to clients and internal teams.</li><li>Mentorship &amp; Growth: Use your experience and expertise to guide junior team members and Enthuse Foundation participants while creating a collaborative, creative environment that encourages personal and professional growth.</li></ul><h4>Qualifications</h4><ul><li>Bachelor's degree in Marketing, Business Administration, or related field preferred</li><li>10-12 years of relevant Marketing experience, agency experience highly recommended</li><li>Ability to develop and execute integrated strategies that drive both immediate results and long-term brand growth</li><li>Proven track record in leading and growing client accounts, managing teams, and overseeing the successful execution of complex campaigns</li><li>Excellent verbal and written communication skills. Ability to present ideas clearly and confidently to clients and internal teams</li><li>Proactive and solution-oriented with a keen ability to tackle challenges creatively</li><li>Comfortable collaborating across teams, sharing insights, and driving a unified approach to brand relationships</li><li>Ability to thrive in a fast-paced, dynamic environment with shifting priorities</li><li>Manage administrative tasks with attention to meeting agency compliance guidelines and standards</li><li>Experience with live event production, field marketing programs, and brand education content a plus</li><li>Manage administrative tasks with attention to meeting agency compliance guidelines and standards</li></ul><h4>Additional Information</h4>The base compensation range for this job classification is between between $135,000.00-$175,000.00 annually. The determination of what a specific employee in this job classification is paid depends on a number of factors, including, but not limited to, prior employment history/job-related skills and qualifications, length of service and geographic location. This job classification is bonus-eligible, with bonus potential subject to applicable bonus plan terms and conditions.This position offers incentive opportunities&nbsp;plus full benefits including Medical, Dental, Vision, 401k with match, PTO time and more!Enthuse Marketing is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, citizenship, disability, genetics, pregnancy, protected veteran status or other characteristics protected by applicable federal, state, or local law.Enthuse&nbsp;is committed to providing reasonable accommodations to qualified individuals with disabilities&nbsp;and for other reasons&nbsp;in the employment application and hiring process,&nbsp;in accordance with applicable law.&nbsp;&nbsp;To request an accommodation please contact&nbsp;<a href="mailto:recruitment@enthuse-marketing.com" target="_blank">recruitment@enthuse-marketing.com</a>.

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