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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp; Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp; American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp; And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp; Find your place in technology on #TeamAmex.The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.In this role, you will be a key member of a team that provides direct technical servicing and support to the senior most leaders at American Express. This position requires someone with strong interpersonal skills and a high level of expertise across multiple disciplines. Attention to detail and the ability to communicate clearly and concisely are critical components for success in this role. You will work closely and develop relationships with both internal and external partners to reduce impact on our client base, mitigate issues quickly and provide for the best digital experience possible.&nbsp;&nbsp;<ul><li>Deliver world-class, high touch technical servicing and support to the senior most leaders at American Express</li><li>The role will be based onsite in our Downtown, New York City Headquarters.&nbsp; &nbsp;</li><li>Participate in and help ensure the delivery of premium services and support to our clients</li><li>Lead and contribute to a wide variety of technical projects and initiatives</li><li>Work with external and internal stakeholders to identify and prioritize our client’s needs and deliver high quality solutions.</li><li>Work with partners and peers to bridge the gap between design and technical implementation while maintaining the highest standards of delivery.</li><li>Partner with internal teams to test and validate both hardware and software and ensure seamless adoption with a focus on the user experience.</li><li>Key contributor in the development, deployment, monitoring, maintenance and upgrade of all supported technical systems and components</li><li>Act as a SME and lead problem resolution and root cause analysis of complex technical issues</li><li>Adhere to all SLA’s and KPI’s.</li><li>Develop and implement strategies to optimize service delivery processes and improve efficiency.</li><li>Monitor service performance, identify trends, and implement proactive measures to prevent issues.</li><li>Create, follow, and improve procedure documents</li><li>Provide training to enhance digital literacy of our clients and our team members.</li><li>Research technologies and recommend solutions as needed</li><li>Work independently while simultaneously being a collaborative team member striving for team success.</li><li>Occasional travel as needed in support of specific projects or company initiatives</li></ul>Minimum Qualifications<ul><li>Strong customer service, organizational and communication skills</li><li>Critical thinking and strategic thought</li><li>Exceptional problem-solving and analytical skills.</li><li>Self-motivated and willing to learn</li><li>Self-starter with the ability to effectively work with minimal supervision</li><li>Experience in leading and running large scale projects</li><li>Data reconciliation and reporting</li><li>Familiarity with Agile and project management methodologies</li><li>Ability to communicate and to interact effectively with peers &amp; partners</li><li>Ability to work and adapt in a dynamic environment and recognize and action priority issues</li><li>Ability to manage multiple requests effectively and deliver during sensitive or pressure situations</li><li>Experience in developing and delivering training</li><li>An active interest and strong understanding of enterprise and consumer technologies with the ability to provide recommendations and guidance when needed.</li><li>Experience with creating standards and documentation</li><li>Experience in managing and supporting high profile meetings and events</li><li>Strong understanding of hardware/software repair and problem resolution</li><li>Familiarity in utilizing proactive tools and measures to mitigate issues</li><li>Flexibility to work extended hours or afterhours as needed</li></ul>Technical Qualifications<ul><li>5+ years' experience as part of an Executive Support organization of a fortune 500 company.</li><li>Excellent understanding of IT service management (ITSM) frameworks and best practices.</li><li>Extensive experience in administrating and supporting desktop hardware, operating systems, common business applications, mobile devices, printers and networking.</li><li>Extensive experience with the Microsoft suite of products.</li><li>Direct experience providing high touch, high-profile video meetings using hardware and software such as Cisco Room Kits, Cisco WebEx, Zoom, MS Teams, Crestron, QSys and BiAmp.</li><li>Understanding of implementing and supporting AV technology</li><li>Direct experience leading &amp; supporting Board Meetings &amp; Executive Offsites</li><li>Outstanding troubleshooting skills</li><li>Familiarity of proactive monitoring tools such as Nexthink &amp; Thousand Eyes</li><li>Familiarity with Powershell or similar scripting languages</li><li>CompTIA A+ &amp; Network +</li><li>ITIL Foundations&nbsp;</li></ul>Preferred Qualifications<ul><li>A/V Certifications are plus</li><li>Power Bi &amp; Power Automate competency are a plus</li><li>Experience in user research and design are a plus</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Executive Desktop Support Lead - Manager Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a detail-oriented and highly organized analyst to support policy development, standards enforcement, and procedure management for Global Sanctions and PEP programs, aligned with the Policy, Procedure, and Project Management pillar. This role is ideal for someone who excels in technical writing, document control, and regulatory interpretation. The analyst will be responsible for maintaining, enhancing, and enforcing internal sanctions-related policies and standards, as well as reviewing local market and business unit procedures for alignment. The ideal candidate will bring strong writing and editing skills, sound judgment, and the ability to communicate clearly across global stakeholders.This is a&nbsp;hybrid position&nbsp;and cannot be performed remotely.This role may also support other responsibilities and functions within the Global Sanctions team as needed.How will you make an impact in this role?<ul><li>Assist in drafting and updating Global Sanctions and PEP policy and process &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; documentation</li><li>Help maintain the firm’s Enterprise Sanctions and PEP procedures</li><li>Review local market procedures for alignment with enterprise requirements</li><li>Coordinate stakeholder feedback and lead or support calls with partners to &nbsp; &nbsp;promote compliance with policy expectations</li><li>Track and document adherence to procedural updates</li><li>Partner with control functions to drive consistency across documentation</li><li>Support other functions in support of the Global Sanctions Team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years of experience in policy, compliance, risk management, or financial &nbsp; &nbsp; &nbsp; &nbsp;services</li><li>Strong writing, editing, and document control skills</li><li>Ability to facilitate calls and work cross-functionally</li><li>Familiarity with enterprise governance frameworks</li></ul>&nbsp; &nbsp; Preferred Qualifications<ul><li>Experience supporting policy or standards governance in a regulated environment</li><li>Familiarity with sanctions regulations or global risk frameworks</li><li>Exceptional communication and collaboration skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Analyst-Compliance -Procedure & Project Management Analyst – Policy & Standards Enforcement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Enterprise Data Risk Management (“EDRM”), within the Global Risk &amp; Compliance Organization, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle.&nbsp;EDRM is hiring a Manager,&nbsp;who will play a pivotal role&nbsp;in setting up the new transaction testing function within the Enterprise Data Risk Management team to ensure financial transactions are accurate, complete and adhering to regulatory standards.Responsibilities include, but are not limited to:<ul><li>Plan, execute and oversee detailed transaction testing across various card products and systems to validate data feeding into regulatory reports. Design and implement a risk-based approach to determine the prioritization and cadence of reviews for transaction testing of regulatory reports to mitigate and prioritize data risks.</li><li>Trace transactions from reported values to points of origin to ensure accuracy and completeness. Analyze large datasets to identify discrepancies, anomalies, and gaps in reported values by performing validations against source systems/points of origin.</li><li>Develop tailored testing methodologies aligned to the regulatory reporting processes and underlying transaction data complexity. Implement transaction testing across regulatory reports to validate accuracy and completeness of reported values against the points of origin.</li><li>Design and prepare 2LoD transaction testing review reports summarizing the approach, testing methodology and outcomes inclusive of findings, if any. Document testing processes outcomes - including issues, results and overall accuracy. Align findings and gaps identified in transaction testing with the 1LoD teams to then review remediation strategies, plans and actions. Prepare and report updates on transaction testing and identified data risks to senior management.</li><li>Stay abreast of changes in banking regulations and reporting requirements (e.g., FFIEC, FRB, OCC, FDIC) to ensure transaction testing aligns with current mandates, regulations, industry standards, emerging trends and overall best practices.</li><li>Independently handle projects and drive solutions across multiple stake holders. Display thought leadership, drive processes, and support work/life balance initiatives.</li></ul>Qualifications:<ul><li>Advanced degree in Finance, Accounting, Business Administration, Risk Management, or other related discipline is preferred. Bachelor’s degree in applicable field is required.</li><li>Minimum of 7-10 years of experience in reg reporting, audit, compliance or risk management within the banking or financial services industry. Demonstrated experience in transaction testing, data validation and analysis is preferred.</li><li>Experience or understanding of financial analytics, reporting, data analytics, data controls and data transformation logics. Utilize a proven data and business analytics background to develop winning strategies and drive business decision making.</li><li>Familiarity with Risk Management practices and applicable regulatory requirements. Knowledge, experience, or familiarity in regulatory reporting (FR2052a, FRY15, FRY9C, etc.), audit, US GAAP and financial accounting is preferred.</li><li>Strong knowledge of data governance, data compliance, and data-related issue management in large financial services firms.</li><li>Proficient in using data analysis tools (e.g., Excel, SQL), and knowledge of database systems. Excellent analytical, problem-solving, and critical thinking skills.</li><li>Strong verbal and written communication skills, including the ability to explain complex problems and ideas clearly and succinctly to senior management.</li><li>Effectively manage multiple, and often conflicting, priorities under tight timeframes and adapt to frequent change.</li><li>Work independently and across a matrix organization, with excellent relationship building skills and the ability to influence partners.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Regulatory Reporting Transaction Testing

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and supports the Director, Data Issue Management &amp; Risk Monitoring function.This role will support the leadership in establishing and managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring experience in data governance, issue and risk management, and a strong background in financial data within a highly regulated environment.Responsibilities:<ul><li>Support the implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Continuous monitoring of data risks and emerging data issues across key finance datasets/reports.</li><li>Implement risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Partner with multiple groups e.g., Business process owners, Technologies, and Enterprise Data Governance.</li></ul>Minimum Qualifications:<ul><li>2 -5 years of experience in Finance and Controllership</li><li>Strong relationship skills and communication</li><li>Self-motivated and proactive, ability to manage multiple assignments and projects concurrently.</li><li>Strong Excel, Power Point, and other technical skills.</li><li>Strong analytical and problem-solving skills.</li><li>Ability to collect business requirements and use them to guide implementation of a technical solution.</li><li>Familiarity with Agile (Rally/Jira) or SAFE project methodologies.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in finance, Business, Information Systems, or related field.</li><li>Prior experience with data quality programs</li><li>Familiarity with SQL&nbsp;&nbsp;</li><li>Good knowledge of Collibra</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Analyst - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that leverages emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.  The Senior Manager, Data Strategy and Insights in Amex Digital Labs will play an integral part in driving continued growth, collaboration, and innovation across our entire product portfolio. This role will sit on the broader Cross Product Strategy &amp; Operations team within Labs whose mission is to foster a culture of product excellence by focusing on cross-functional areas that drive efficiency, consistency, and strategic decision making across the Labs product portfolio. You will be responsible for data analysis, product insights, monitoring standards, and data migration.How will you make an impact in this role?<ul><li>Design and implement a robust data and insights strategy to support product decision-making; define key performance indicators (KPIs), build scalable analytics frameworks, and incorporate stakeholder feedback to drive continuous improvement and monitor product health across releases</li><li>Collaborate closely with engineering teams to identify and evaluate technical solutions, assess trade-offs, and ensure timely delivery of high-impact product features and capabilities</li><li>Act as a strategic analytics partner to Product Managers, proactively identifying business needs, translating them into data-driven solutions, and communicating insights, risks, and roadmap implications to cross-functional teams and executive stakeholders</li><li>Bring data to life through compelling storytelling and visualization, using creative formats and tailored presentations to clearly demonstrate the value, impact, and opportunities uncovered through analytics - ensuring stakeholders not only understand the data but are inspired to act on it</li><li>Support data migration efforts, ensuring data quality and integrity are maintained throughout the process and enabling smooth integration into analytics and reporting workflows</li></ul>Minimum Qualifications:<ul><li>Skilled at analyzing complex datasets and translating findings into clear, actionable insights; skilled in crafting compelling narratives that influence decision-makers through strong written and verbal communication</li><li>Natural relationship builder who excels at aligning cross-functional teams around shared goals, fostering collaboration, and ensuring stakeholders are brought along throughout the product lifecycle</li><li>Thrives in fast-paced environments, demonstrating agility in shifting priorities, navigating ambiguity, and maintaining focus on high-impact outcomes</li><li>Excellent communication skills with ability to engage, influence, and inspire partners to drive collaboration and alignment</li><li>Great team player who is naturally curious about how things work, flexible, and comfortable with ambiguity&nbsp;</li><li>Actively seeks and integrates feedback from diverse stakeholders, demonstrating a commitment to continuous improvement and inclusive decision-making.</li><li>Proactive, solutions-oriented mindset and willing to roll up their sleeves and jump in</li><li>Minimum 3-5 years of experience in product development or product operations</li><li>Experience in working with technical and product development teams and knowledge of data tools such as Power BI, Adobe, etc. is a plus!</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management (Amex Digital Labs)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdue with accounts that have a high exposure.</li><li>Manage U.S. Pricing implementations and liaison across the organization for all Pricing initiatives.</li><li>Manage U.S. co-operative marketing budget including payment of all invoices, strategic leadership reporting, and partnering with finance and global partners to ensure correct and complete budget utilization.</li><li>End-end meeting support - including working with internal partners (Marketing, Fraud, Non-Fraud, Payments Consulting, Pricing, Legal, B2B) to develop content for merchant business reviews</li><li>Supporting the ongoing global data management &amp; reporting needs for internal stakeholders and our merchants (including hierarchy support)</li><li>Support lodging merchant operational and servicing needs, liaising directly with merchant contacts both in regular meetings and via email.</li><li>Researching and staying abreast of trends across the Lodging industry and our merchants</li><li>Playing an active role in the team, contributing ideas and recommendations to help drive growth and charge volume across the portfolio, including driving process improvement and efficiencies</li><li>Sharing and leveraging best practices across the group</li></ul>Minimum Qualifications:<ul><li>Strong attention to detail and an ability to effectively prioritize and manage multiple priorities</li><li>Analytical rigor and financial acumen, comfortable using data to formulate and support theories</li><li>Proven decision-making and problem-solving capabilities</li><li>Strong verbal and written communication</li><li>Demonstrated collaboration skills, able to effectively work across multiple partners and drive results</li><li>Proven ability to learn business systems, including reporting and CRM tools</li><li>Strong intellectual curiosity - eager to learn and work through ambiguous environments</li><li>Advanced PowerPoint &amp; Excel skills</li><li>Candidate must reside in the Greater NYC Metro area</li></ul>Preferred Qualifications:<ul><li>Minimum of 2 years of similar work experience&nbsp;</li><li>Marketing and budget management experience</li><li>Client-facing experience</li><li>Bachelor Degree Preferred&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst - Strategic Relationship Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.Overview:The Senior Analyst, Savings Marketing – Acquisition will join a Deposits Marketing team focused on unlocking new revenue streams by expanding the number of relationships we have with our customers –specifically in the Banking space. This role will specifically be responsible for marketing to acquire new Savings account holders. This Senior Analyst will play a central role in the development of overall marketing strategy and building the campaign roadmap while partnering with teams across Marketing, Product, Product Development, Finance, Pricing, Compliance, and Analytics to bring these strategies to life.The role requires a customer-centric marketer who is motivated by working in an ever-changing environment and can pair creative, solution-oriented thinking with customer insights to create effective strategy and campaigns. This role is an opportunity to help deliver marketing for product whose success is critical to the overall success of the Amex business and requires a strong communicator + collaborator to help deliver the plan.Key Responsibilities:<ul><li>Marketing Plan Development - Partner with multiple teams across the enterprise, including product teams, marketing teams, legal, compliance and risk, as well as external creative agencies to develop innovative marketing campaign plans with clear test &amp; learn strategy across channels such as email, web, mobile, and paid search.</li><li>Campaign Execution Oversight - Partner with marketing execution, operations and data science to design segmentation and deploy on-time, compliant campaigns across channels – leading testing, proofing, and launches.</li><li>Cross-Team Collaboration - Lead internal communications to enable greater speed and agility and improve marketer and broader working team experience.</li><li>Marketing Performance Measurement - Lead the forecasting (R&amp;O), analysis, measurement and reporting out of campaign, channel, and business performance vs. forecast. Proactively identify key trends which can inform future campaigns.</li></ul>Minimum Qualifications:<ul><li>Passionate, data-driven marketer with ability to understand and translate data into action items that will drive performance to future marketing campaigns.</li><li>Strong marketing know-how. Previous experience implementing marketing plans across channels in a fast-paced and results-driven team.</li><li>Natural teammate with strong and effective communication skills who can work collaboratively on diverse cross-functional teams.</li><li>Strong planning and organization with ability to lead highly interdependent, complex initiatives and keep various workstreams on track.</li><li>Creative problem solver with a bias for action and proven ability to adapt when priorities change.</li><li>Comfortable in white space and creates structure from unknown</li><li>Experience leading Forecasting (R&amp;O) is a plus</li><li>Strategy and campaign oversight on Email and Direct Mail are a plus</li><li>Bachelor's Degree Required&nbsp;</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst, Savings Marketing – Acquisition

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Senior Financial Analyst of Asset-backed Securitization (“ABS”) is a key position within Global Treasury Controllership. ABS provides one of the primary funding sources for American Express. American Express periodically securitizes Card Member receivables and loans arising from its card business through the transfer of those assets to securitization trusts. The trusts then issue securities to third-party investors, collateralized by the transferred assets.The ABS Controllership team is responsible for the accounting, cash management, controls, and SEC &amp; Trust Investor reporting requirements to help support this vital funding source for American Express. The team is committed to excellence, talent development, encouraging work/life balance, and timely recognition of team members. This position will perform accounting, reporting, and analysis for the ABS Trusts. The ABS Analyst will be responsible for the key deliverables for the trusts, including daily settlement activity and the monthly reporting.&nbsp;Specific responsibilities include:<ul><li>Perform accounting activities and cash settlements</li><li>Ensure a strong internal control environment including SOX and other controls &amp; compliance</li><li>Manage all compliance and reporting tasks related to Regulation AB</li><li>Assist in the preparation of the annual SEC Form 10-K and the Annual Information Report for the ABS Trusts</li><li>Support the external audit engagement for Regulation AB</li><li>Provide support for automation of ABS processes, and become SME for ABS Suite to support business initiatives / key projects</li><li>Provide monthly and ad-hoc data submission to the business and Finance leadership in a standardized and intuitive manner</li><li>Support automation of ABS processes, and the evolution of optimization and standardization for the asset-backed securitization process including working closely with treasury, legal, technology, Bank and other business partners</li><li>Other ad-hoc duties as assigned</li></ul>Minimum Qualifications:<ul><li>Minimum 2+ years of proven accounting and financial experience</li><li>Undergraduate degree in Accounting, Finance, or a related field</li><li>Strong Knowledge in U.S. GAAP accounting and reporting</li><li>High level of proficiency in Excel, Word, and PowerPoint</li><li>Ability to articulate complex ideas with brevity, simplicity, and impact</li><li>Flexibility to effectively function in a fast-paced environment, high energy team player</li><li>Excellent communication skills with an innate ability to interact at all levels of the organization</li><li>Confidence to ask questions, develop a point of view, and voice an opinion in meetings with senior executives</li><li>Motivated self-starter able to operate on multiple, confidential, diverse fronts simultaneously, with attention to detail</li><li>Natural strategic mindset or “business intuition” – ability to step back from the numbers and consider the analysis from multiple points of view, decision analysis and support skillset required</li></ul>Preferred Qualifications:<ul><li>CPA license or actively pursuing CPA certification preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Financial Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking a detail-oriented and highly organized analyst to support audit, regulatory, and exam fulfillment efforts for Global Sanctions and PEP compliance, under the Policy, Procedure, and Project Management pillar. This role is ideal for someone who thrives in high-stakes environments and can manage multiple requests with precision and discretion. The analyst will partner closely with Compliance, Tech, and Audit teams to gather required documentation, prepare formal responses, and ensure timely and accurate submissions. Strong communication, documentation, and tracking skills are key to success in this role.This is a&nbsp;hybrid position&nbsp;and cannot be performed remotely.This role may also support other responsibilities and functions within the Global Sanctions team as needed.How will you make an impact in this role?<ul><li>Manage and track all audit and examination requests related to sanctions and PEP compliance</li><li>Coordinate with stakeholders across business units to fulfill requests</li><li>Ensure timely completion of documentation and submission of responses</li><li>Provide clear and comprehensive context to support each audit response</li><li>Maintain audit and exam response logs and records</li><li>Serve as liaison between control partners, tech, legal, and regulatory teams</li><li>Support other functions in support of the Global Sanctions team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent experience</li><li>2+ years of experience in compliance, audit, or regulatory response</li><li>Strong organizational and communication skills</li><li>Ability to manage multiple tasks under tight deadlines</li><li>Proven ability to work with confidential and sensitive information</li></ul>Preferred Qualifications<ul><li>Prior experience with regulatory exams or internal/external audits</li><li>Familiarity with sanctions-related regulatory obligations</li><li>Strong document management and version control skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Global Sanctions Policy, Procedure & Project Management Analyst Compliance – Audit & Exam Fulfillment

The IT Intern is part of our IT department, which resides on the Support Services team and reports to the IT Support Manager. As our IT Intern, you will help end users be successful, secure, and productive using the technology assets provided to them by CIS. This internship will be temporary, working up to 29 hours per week. This role requires on-site work from our Albany, NY headquarters.What You'll Do:<ul><li>Provide outstanding customer service to all end users</li><li>Ensure security best practices are central to decision making</li><li>Troubleshoot hardware, software, and technology issues</li><li>Maintain log and/or list of required repairs and maintenance</li><li>Categorize and track IT inventory stock</li><li>Load and configure all required software including office applications, e-mail, anti-virus, and internet programs</li><li>Perform other duties as required including lifting objects of up to 50 lbs.</li><li>Other tasks and responsibilities as assigned</li></ul>What You'll Need:<ul><li>Enrollment or study in Information Technology, or past experience support IT teams</li><li>Be familiar with common PC and Mac hardware and software packages</li><li>Excellent interpersonal skills and professional demeanor</li><li>Must be authorized to work in the United States</li></ul>At CIS, we are committed to providing an inclusive environment in which the diverse backgrounds, experiences, and views of our employees, members, and customers are valued and respected. It is through this commitment that we are able to work together towards our common mission: to make the connected world a safer place.Compensation Range:$18.00 - $25.00

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