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At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express’ Global Financial Crimes Compliance (GFCC) team is responsible for leading the enterprise-wide Anti-Money Laundering (AML), Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide AML function. GFCC is part of the broader Global Risk &amp; Compliance organization. The GFCC Risk Management Office within the GFCC Program Management Office is responsible for risk management and program health monitoring and facilitates alignment across GFCC and broader stakeholder teams in managing and overseeing the financial crimes compliance programs that it owns, which include the Customer Risk Rating (CRR), Money Laundering Risk Assessment, GFCC metrics and reporting, process risk self-assessments, and business ownership of the platform capabilities that support the CRR and Enhanced Due Diligence (EDD) programs.&nbsp; Additionally, GFCC is standing up a team to administer end-to-end centralized oversight and ownership of the Enhanced Due Diligence Program (including development of policies / standards / procedures), as well as 2nd line oversight of Know Your Customer Refresh (KYC-R), and implementing processes to execute centralized governance, oversight, analytics and monitoring.&nbsp; <ul><li>As GFCC embarks on a journey to uplift its risk assessment program and enhance platform capabilities, the enterprise undergoes an uplift to the Enterprise Risk and Operational Risk Management frameworks, and as the expectations of our regulators continue to grow, we need to ensure that our Financial Crimes program continues to be effective and efficient globally. The successful candidate will be responsible for working with first- and second- line teams across markets and lines of business to conduct ongoing gap assessments to standards (both in KYC data requirements and KYC-R / EDD review processes). Manage landscape assessments for US &amp; International markets and to drive plan for implementation/alignment/exceptions.</li></ul>Responsibilities<ul><li>Review and assess existing KYC policies, procedures, and workflows against internal standards and external regulatory requirements </li><li>Identify operational, procedural, and documentation gaps in customer onboarding, risk rating, EDD review processes.</li><li>Design/improve/ establish clear criteria and checklists for developing and managing assessment frameworks tailored to the organization’s needs.</li><li>Use qualitative and quantitative analysis to Identify gaps, weaknesses and inefficiencies of KYC data captured in core systems.</li><li>Engage with GFCC Reporting, GRC Product and Technology teams, as well as first and second line stakeholders to develop action plans that address identified KYC gaps.</li><li>Define timelines, owners, and success metrics for remediation activities, and track them to closure.</li><li>Audit and Regulatory Exam Preparedness by providing evidence of assessments, action plans, and remediation efforts.</li><li>Conduct periodic reassessments to verify the closure of prior gaps and to evaluate the effectiveness of implemented controls. Monitor for changes in regulatory expectations and proactively assess potential impact on KYC programs.</li><li>Lead a team of analysts to identify gaps or areas of concern and recommend corrective action plans. Prepare detailed assessment reports with findings, gap summaries, and risk implications.</li><li>Stay updated on evolving regulations and industry standards&nbsp;</li></ul>Qualifications<ul><li>Approximately three years of experience in Financial Crimes Compliance, Risk Management, and / or general Compliance, as well as expertise in reporting and data analysis, control management, and issue management.</li><li>Strong understanding of KYC, AML, and sanctions compliance regulations</li><li>Experience in risk and control assessments, audit, or compliance testing</li><li>Familiarity with KYC operations, customer lifecycle, management systems, and screening technologies</li><li>Strong time management, workload prioritization and project management skills.</li><li>Decisive self-starter with high degree of accountability, solution focused and able to successfully balance multiple priorities over both the short and long term in a deadline-intensive environment.</li><li>Ability to demonstrate strategic thinking, implement innovation and change, introduce and champion new processes</li><li>Experienced people leader, capable of driving performance by coaching and motivating people for success, identifying their strengths and opportunities</li><li>Ability to handle sensitive information in a confidential and professional manner Strong management, collaboration, organizational, and interpersonal skills, and proven ability to motivate and engage stakeholders to ensure effective delivery of initiatives. Excellent communication skills, both written and verbal, with proven ability to translate findings into impactful communications and presentations to senior leadership, regulators, etc.</li><li>Experience with Microsoft Office, including Word, Excel, and PowerPoint.</li><li>Strong decision-making skills, personal conviction, dependable, and adaptable with a proven ability to work independently or within a team environment as required.</li><li>Bachelor’s degree required.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdue with accounts that have a high exposure.The Executive Administrative Assistant will provide comprehensive support to three Vice Presidents within the Controllership team. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion. The position is an integral part of the team’s success, requiring a proactive approach to anticipate and adapt to diverse needs. The ideal candidate will thrive in a dynamic, fast-paced environment, managing multiple priorities, and will be highly communicative and intellectually curious, contributing positively to the team cultureMinimum QualificationsKey Responsibilities: But not limited to•&nbsp;Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency.•&nbsp;Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain organizational charts and distribution lists.•&nbsp;Prepare for meetings by coordinating conference rooms, food, and logistics as necessary.•&nbsp;Assist with onboarding new colleagues.•&nbsp;Prepare, review, and process expense reports in compliance with company T&amp;E policies.•&nbsp;Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, agenda and relevant contact information.•&nbsp;Process Ariba Buyer orders and other invoices.•&nbsp;Liaise with IT helpdesk for technical support as needed.•&nbsp;Support special ad hoc projects as assigned.Preferred Qualifications•&nbsp;Previous experience in a wide range of administrative tasks.•&nbsp;Excellent organizational, administrative, and interpersonal skills.•&nbsp;Proficiency in managing complex calendars and coordinating meetings with internal and external parties.•&nbsp;Expertise in planning and arranging domestic and international travel.•&nbsp;Strong sense of integrity, capable of handling confidential and sensitive information with discretion.•&nbsp;Self-starter with the ability to work independently.•&nbsp;Exceptional written and verbal communication skills.•&nbsp;Attention to detail and ability to follow up in a timely manner.•&nbsp;Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues.•&nbsp;Positive, solution-oriented attitude and reliability.•&nbsp;Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.•&nbsp;Preferably, a strong working knowledge of American Express Company processes and internal systems (e.g., My info, Reserve &amp; Concur).Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. &nbsp;

Executive Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization drives performance while upholding the Company’s commitment to regulatory compliance and financial integrity through strategic collaboration with internal business partners and external constituents including the investment community and supervisors. By leveraging its unique view that spans across the Blue Box, Finance supports innovation and transformation by helping identify and prioritize the best and most impactful growth opportunities for the Company.As the Director- Compliance, this position, within the First Line of Defense (1LOD), will provide strategic thought leadership to the Finance organization on matters relating to privacy risk. This role will be instrumental in supporting Finance leaders in the identification, assessment, and mitigation of privacy risk across Finance processes, ensuring compliance with global data protection regulations and embedding privacy-by-design principles into Finance processes and systems. The ideal candidate has strong subject matter expertise across key privacy laws and regulations and excels in balancing risk with practical business needs.Key Responsibilities:<ul><li>Serve as the primary compliance partner and advisor on privacy risk matters, offering expert guidance to Finance teams.</li><li>Conduct privacy risk assessments and data protection impact assessments for new and existing processes and projects.</li><li>Monitor and interpret global privacy laws and regulations (e.g., GDRP, CCPA, etc.) and assess their impact on Finance processes.</li><li>Consult with Finance leadership and second line compliance to design and implement effective controls and mitigation strategies.</li><li>Support the execution of business-level compliance risk assessments and control self-assessments.</li><li>Support regulatory exam readiness, issue remediation, and corrective action planning.</li><li>Coordinate with compliance, legal, risk, and audit teams to ensure consistent interpretation and application of rules and policies.</li><li>Provide guidance on new initiatives and system changes to ensure compliance risks are appropriately addressed.</li><li>Lead training and awareness programs to promote a culture of privacy and data protection.</li><li>Provide input into third-party risk management processes from a privacy perspective.</li><li>Act as a trusted advisor to senior leaders, supporting a culture of compliance and accountability.</li></ul>Qualifications:Required:<ul><li>7+ years of compliance, legal, privacy, or risk experience within a financial institution, preferably in a business-aligned or first line of defense role.</li><li>Deep knowledge of global privacy regulations and frameworks</li><li>Experience designing and implementing compliance controls, programs, and assessments.</li><li>Strong understanding of the regulatory environment and expectations of federal and state banking regulators.</li><li>Prior credit card industry and / or support of Finance organizations is a plus.</li><li>Bachelor’s degree required; advanced degree or professional certifications (e.g., CRCM) is a plus</li></ul><ul><li>Excellent written, verbal, research, analytical, and interpersonal skills.</li><li>Ability to influence and advise stakeholders at all levels.</li><li>Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change</li></ul>GuardianCurrently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Compliance (Privacy)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Finance organization drives performance while upholding the Company’s commitment to regulatory compliance and financial integrity through strategic collaboration with internal business partners and external constituents including the investment community and supervisors. By leveraging its unique view that spans across the Blue Box, Finance supports innovation and transformation by helping identify and prioritize the best and most impactful growth opportunities for the Company.As the Director- Compliance, this position, within the First Line of Defense (1LOD), will provide strategic thought leadership to the Finance organization on matters relating to regulatory change management and new product / service governance. This role will be instrumental in supporting Finance leaders in the identification, assessment, and implementation of regulatory changes impacting the organization. This role is critical to ensure Finance senior leaders have the right visibility into how the organization remains compliant with evolving laws, rules, and standards across jurisdictions. The ideal candidate has strong subject matter expertise across key financial regulations applicable to Finance organizations. Key Responsibilities:<ul><li>Serve as the primary compliance partner and advisor on regulatory change management and new product / service matters, offering expert guidance to Finance teams.</li><li>Track and interpret (when necessary) regulatory changes from global, federal, and local authorities relevant to Finance’s operations.</li><li>Maintain a structured regulatory change management framework for Finance, in alignment with Second Line of Defense requirements, including documentation, tracking, and reporting of regulatory updates. </li><li>Coordinate updates to internal policies, procedures, and controls in response to regulatory changes.</li><li>Provide consultation to stakeholders through the New Product Approval (NPA) process</li><li>Assist with control design activities led by Control Management, advising on compliance risk mitigation elements</li><li>Coordinate with compliance, legal, risk, and Finance teams to ensure consistent interpretation and application of rules and policies.</li><li>Lead training and awareness programs to promote a culture of continuous learning and to ensure colleagues understand new regulatory obligations.</li><li>Act as a trusted advisor to senior leaders, supporting a culture of compliance and accountability.</li></ul>Qualifications:Required:<ul><li>7+ years of compliance, legal, or risk experience within a financial institution, preferably in a business-aligned or first line of defense role.</li><li>Deep knowledge of regulatory frameworks applicable to Finance organizations (e.g., Regulation YY, Bank Holding Company Regulatory Reporting requirements, Basel, SEC, etc.)</li><li>Experience designing and implementing compliance controls, programs, and assessments.</li><li>Strong understanding of the regulatory environment and expectations of federal and state banking regulators.</li><li>Prior credit card industry and / or support of Finance organizations is a plus.</li><li>Bachelor’s degree required; advanced degree or professional certifications (e.g., CRCM) is a plus</li></ul><ul><li>Excellent written, verbal, research, analytical, and interpersonal skills.</li><li>Ability to influence and advise stakeholders at all levels.</li><li>Strong project management skills, ability to lead multiple projects and support multiple priorities simultaneously.</li><li>Demonstrated ability to make decisions independently, work well under pressure, meet deadlines and adapt easily to frequent change. </li></ul>GuardianCurrently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance (Regulatory Change Management)

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a brand built on going above and beyond to provide the best customer experience,&nbsp;having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.The newly created first line of defense Financial Crimes Risk &amp; Controls center of excellence will provide a holistic, enterprise-wide approach to our financial crimes risk management (FCRM) activities and will reside within Global Servicing.&nbsp;This team will be responsible for establishing a robust control foundation for first line of defense FCRM activities across the company globally, including anti-money laundering, sanctions, payments controls, and anti-corruption. The team will partner closely with Technology to develop and deploy next generation capabilities that address key gaps and strengthen the first line’s ability to detect and prevent financial crimes across our lines of business. The team will work in coordination with the Global Financial Crimes Compliance (GFCC) team within the Global Risk &amp; Compliance organization.How will you make an impact in this role?This is a great opportunity to be part of a dynamic team that leads the Financial Crimes Risk &amp; Controls within Global Servicing (GS).&nbsp;&nbsp;The Executive Assistant will provide administrative support to the Senior Vice President who lead this team. &nbsp;This role is an integral part of the organization.&nbsp; It is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide-range of business partners across the Company. The ideal candidate should be experienced in handling an array of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful, and knowing how to navigate large organizations fluidly will be critical to success in this position.Key Responsibilities Include<ul><li>Providing comprehensive calendar management, including scheduling meetings across multiple time zones, resolving conflicts, and prioritizing competing requests</li><li>Coordinating and leading all aspects of internal meetings, including reserving space and audio and visual setup and catering as needed</li><li>Processing and submitting expense reports accurately and on time, ensuring compliance with internal policies</li><li>Supporting on-boarding and off-boarding of colleagues, including coordinating first/final days, and arranging for workspace, laptops, Corporate Cards, office supplies, and HR administration</li><li>Managing travel arrangements and itineraries when required</li><li>Maintaining headcount reporting, organizational charts, and department distribution lists</li><li>Acting as a liaison and point of contact between supported leaders and internal/external stakeholders</li><li>Anticipating needs and taking initiative to solve scheduling or administrative challenges before they arise</li><li>Assisting in coordinating occasional team events or off-sites</li><li>Maintaining confidentiality and handle sensitive information with discretion</li><li>Calendar management; scheduling meetings with senior executives, reserving conference rooms, coordinating meeting logistics.</li><li>Managing travel arrangements including air, hotel, car transfers and meeting agendas.</li><li>Preparing, reviewing, and processing expense reports both timely and in line with the Company’s T&amp;E policy.</li><li>Supporting team administration including on-boarding of new hires, updating distribution lists, setting up group-wide team meetings.</li><li>Managing own e-mails and correspondences in a timely manner.</li><li>Assisting with timekeeping and payroll duties.</li><li>Maintaining organizational charts.</li><li>Ordering workstations, devices and accessories as needed by the team.</li><li>Processing invoices and requisitions.</li><li>Supporting coordination of special /ad-hoc projects as needed.</li></ul>Minimum Qualifications<ul><li>Proven experience supporting leaders in a fast paced and highly matrixed environment&nbsp;</li><li>Exceptional organizational skills with proven ability to manage multiple priorities simultaneously with acute attention to detail</li><li>Strong interpersonal and networking skills to build and maintain high-impact relationships across all areas of the organization</li><li>Desire to understand the goals of the team and the relative importance of various partners and what they&nbsp;do</li><li>Strong work ethic, highly self-motivated, and understands the need to be a&nbsp;teammate</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting&nbsp;priorities</li><li>Proven ability to act autonomously in day-to-day activities with the ability to anticipate and prioritize work</li><li>Experience with calendar management systems and expense reporting software. Expert proficiency in Microsoft Office Suite, especially Outlook</li><li>Outstanding written and verbal communication skills</li><li>Proven experience in providing support to Senior leaders with exceptional organizational, administrative, and interpersonal skills.&nbsp;A keen attention to detail and a sense of urgency in execution and follow-up.</li><li>Ability to work well in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction.</li><li>A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable.</li><li>Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook.</li><li>Knowledge of myInfo, Concur Expense &amp; Travel, Ariba Buyer, SharePoint, WebEx, Slack.</li><li>Excellent written and verbal communication skills.</li><li>Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently.</li><li>Team player who is dependable, enthusiastic, and has a positive attitude.</li></ul>Preferred Qualifications<ul><li>Minimum 1yr of proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Financial Crimes Risk & Controls – Executive Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented colleague to lead our ERM Governance, Reporting and Independent Review team in the second line of defense aligned with our business units. The leader will play a critical role in supporting the Business Unit Chief Risk Officer (CRO) and the broader risk management framework. This position requires a deep understanding of financial products, business operations, and risk management principles, with a strong ability to translate complex risk concepts into actionable insights and credible challenge for the business units and their first line risk management SMEs. The successful candidate will be a proactive, analytical, and collaborative individual who can effectively partner with various stakeholders across the organization and lead and develop a team of highly motivated individuals.Key Responsibilities:<ul><li>Risk Identification &amp; Assessment:</li><ul><li>Proactively identify, assess, monitor, and report on key risks inherent in the business unit's activities, including credit risk, market risk, operational risk, compliance risk, strategic risk, and reputational risk</li><li>Provide independent review and challenge to the business unit’s risk ID and assessment process and outcomes to ensure completeness and accuracy and the effective identification of the business unit’s material, top and emerging risks</li></ul></ul><ul><li>Monitoring, Reporting and Communication:</li><ul><li>Analyze risk data across the business unit and identify key risk indicators (KRIs) to monitor key risks trends and enable the reporting and oversight related to the business unit</li><li>Prepare comprehensive and clear risk reports for the business unit CRO, business unit leadership, and relevant risk committees</li><li>Effectively communicate complex risk issues to both technical and non-technical audiences</li><li>Leverage data visualization tools and reporting automation solutions where appropriate to enhance the efficiency and accuracy of risk reporting processes.</li></ul></ul><ul><li>Risk Governance and Independent Review:</li><ul><li>Develop and maintain a comprehensive understanding of the business unit's products, services, processes, and systems to effectively challenge how the business unit identifies and manages the associated risks</li><li>Provide oversight on the business unit’s implementation of enterprise-wide frameworks including but not limited to risk appetite, concentration risks, risk governance framework, etc. and provide effective challenge as necessary</li><li>Support the business unit CRO in establishing the minimum requirements and agenda topics for the business unit risk committees and validate execution</li></ul></ul>Minimum Qualifications:<ul><li>Master's degree in risk management, business administration, communications, public relations, or a related field.</li><li>5+ years of experience in risk management functions.</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li></ul>Preferred Qualifications:<ul><li>2+ years of relevant experience in risk management functions at a GSIB or large bank</li><li>Strong attention to detail and ability to manage multiple tasks.</li><li>Experience developing Key Risk Indicators and Key Performance Indicators to measure risk management outcomes and risk profile</li><li>Ability to develop and mentor a team while working in a matrixed organization with direct interaction with senior risk leadership</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - USCS Governance, Reporting & Independent Review

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Audit Director, Operational Risk Management (ORM) will support the execution of audit work to evaluate the effectiveness of controls in compliance with ORM regulatory and risk-based guidance, and bank policies and procedures as part of the annual Operational Risk Management audit plan and align audit results with Internal Audit stakeholders. In addition, the audit director will be responsible for:<ul><li>Supporting the Internal Audit coverage strategy to effectively assess the Company’s adherence to the Risk Governance Framework.</li><li>Leading and delivering an annual audit plan for this audit portfolio using an integrated auditing approach that considers people, process, systems and external events risks, among others. This involves understanding the ORM strategy, Amex’s product portfolio, and ensuring that the IAG coverage is appropriately designed to evaluate the most salient risks associated with ORM.</li><li>Leading global audits for the ORM audit portfolio focusing on key operational risk areas including RCSA, Internal Control Framework, Risk Taxonomy, Top Risks, Issues Management, Operational Risk Events (ORE), as well as other enablement functions that support these areas.</li><li>Setting direction and provide oversight during the planning, execution, and reporting phases of all audit engagements in the assigned audit portfolio, including special reviews; and ensure ongoing monitoring activities are effective in capturing existing, upcoming, and emerging risks.</li><li>Driving business and risk insights through the oversight and growth of a portfolio of audit analytics. Ideate, help develop and roll out Data-Driven Audit Procedures for the assigned audit portfolio.</li><li>Establishing effective stakeholder relationships and have a strong understanding of AXP’s business model, its products, services, and organizational units. Identify and calibrate the primary sources of risk and design effective audit test plan to assess the control environment.</li><li>Managing a team of audit professionals to execute audit engagements, ongoing monitoring activities and validation of audit and regulatory findings in conformance with professional and department standards and within budgets and deadlines. Ensure team meets all required skills and competencies to audit according to regulatory expectations.&nbsp;</li><li>Effectively coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit and analytic lifecycle, audit methodology, best practices, and banking concepts and products (including associated risks and controls).</li><li>Leading meetings with internal stakeholders and contribute to/attend meetings with external stakeholders, including the Company’s regulators.</li></ul><h4>Minimum Qualifications</h4><ul><li>7+ years of experience in Internal Audit</li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field</li><li>Proven experience validating high risk / important issues and correctives actions, focusing on Risk Management Framework and related expectations per OCC Heightened Standards and Operational Risk for large financial institutions (i.e., G-SIB, Category II / III bank)</li><li>Solid understanding of critical operational risk management lifecycle activities</li><li>Ability to clearly articulate risk insights to stakeholders and has experience interacting with regulators and senior management</li><li>Familiarity with OCC Handbooks and Bulletins and OCC Heightened Standards</li><li>Experience with leading teams with a focus on risk awareness</li><li>Coach, teach, mentor, and develop less experienced colleagues and co-sourced resources in geographically diverse locations across all aspects of their role, the audit lifecycle, audit methodology and best practices</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential control issues and potential solutions to close gaps</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive results, using related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities</li><li>Proven ability to lead and manage multiple projects and provide quality review across deliverables</li><li>Ability to quickly resolve complex risk issues</li><li>Ability to adapt to evolving risk landscapes</li><li>Proven ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul><h4>Preferred Qualifications</h4><ul><li>10+ years of experience in Internal Audit</li><li>5+ years of experience in the Financial Services industry</li><li>5+ years of experience in Operational Risk Management in Business Control function, Independent Risk Management or Internal Audit</li><li>Certified Internal Auditor (CIA), Certified Risk Management Assurance (CRMA), Certified Enterprise Risk Professional (CERP), etc.</li><li>Advanced degrees (e.g., MBA, MSc)&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Operational Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions. The Corporate Functions Governance &amp; Control team within AENB HQ governs first line of defense risk management centrally for the corporate functions: AENB HQ, Corporate Affairs &amp; Communications (CA&amp;C), Colleague Experience Group, Enterprise Strategy (ES), Enterprise Shared Services (ESS), General Counsel’s Office (GCO), and Global Risk &amp; Compliance. The Corporate Functions Governance &amp; Control team is looking for a Data Steward Director. As a Data Steward you will lead the team responsible for the day-to-day compliance with the Enterprise Data Risk Management Policy within five of the Corporate Functions (AENB HQ, CA&amp;C, ES, ESS and GCO). You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, evaluating Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitor and manage data risks, resolve data/platform issues, and drive consistency, usability, and governance of specific product data across the organization.Primary Responsibilities: <ul><li>Advance the established data governance principles, policies, and programs for stewardship, advocacy and custodianship of data</li><li>Manage all Data Risks for the business unit, in coordination with relevant supporting roles, as described in the Enterprise Data Risk Management Policy</li><li>Understanding, complying, and executing their role and responsibilities as defined under the Enterprise Data Risk Management Policy </li><li>Establishing, maintaining, and testing the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for the Corporate Functions</li><li>Facilitate Data Incident capture and coordination by planning Data Incident remediation activities, monitoring Data Incident status for reporting, and support testing and validation</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Collaborate with data owners and users to modify or implement new repeatable and reliable business processes to implement truly effective data management</li><li>Partner with Third-Party Risk Management to monitor and validate that Third Parties adhere to Enterprise Data Risk Management requirements </li><li>Harmonize key policies and guidelines (e.g. Data Quality, Data Definition, Data Creation, Data Sharing, Data Usage policies) with the processes necessary to carry out those policies, in collaboration with multi-functional partners</li><li>Develop and produce key metrics scorecards and program status communications for the full suite of teams within Data Office</li></ul>Qualifications:<ul><li>8+ years of direct work experience in large scale/enterprise data projects, with at least 4 years of direct experience relating to creation and execution of formal data governance and/or data management programs</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies</li><li>Senior level program management experience, with partners across a diverse, global set of business units</li><li>Demonstrable experience of driving meaningful improvements in business value through data management and strategy</li><li>Ability to work with white space to design and complete solutions to solve sophisticated challenges.</li><li>High-caliber communication skills, both in terms of preparing and delivering a strategic vision and updates to large groups and senior leader</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Eagerness to test, learn, fail and improve is crucial</li><li>Must have a positive, collaborative leadership style with colleague and customer first attitude</li><li>Incident management and reporting, risk/data risk management, data architecture, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience preferred</li></ul>&nbsp;GuardianSalary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Data Steward

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Director Assistant (Chief of Staff) will report directly to the EVP, USCDT. This person will see and influence how strategic decisions are made in our organization, prepare presentations to communicate out the strategy and vision, provide recommendations for areas of improvement, &nbsp;implement a communications strategy for the organization, drive culture and innovation, and manage key activities to support the team day to day. The candidate will be a key member of the USCDT Leadership Team, working closely and collaborating with all members of the team. They will possess outstanding thought leadership, critical thinking, visual storytelling talents, an uncanny ability to juggle multiple priorities, and a proven record of excellence operating independently and within a hard-working team environment. The role offers a hand-on experience to a wide range of&nbsp; responsibilities within the Technology organization, providing a comprehensive learning experience tailored to develop the DA’s skills and expertise in this domain.Key responsibilities include:<ul><li>Manage business planning, meeting strategy, and operational processes on behalf of the EVP office<ul><li>Organize and facilitate leadership meetings, calls and forums. Plan content &amp; agendas and manage follow-ups for meetings involving EVP and broader leadership team</li><li>Coordinate office operations and ensure the seamless delivery of Technology and AXP information requests</li><li>Create good working relationships across the organization to improve information sharing, problem solving and idea generation for key business issues.</li><li>Seek out and implement standard methodologies and industry trends which can be used to increase organizational efficiency and quality</li><li>Act as a force multiplier / delegate when needed e.g. delegated EVP responsibilities</li></ul></li><li>Lead goal-setting and measurement process for the EVP team</li><li>Lead end-to-end creation of impactful and comprehensive communications / presentations for key business reviews with senior management</li><li>Accelerate executive decision-making by:<ul><li>Conducting ad hoc analysis, research, and data collection</li><li>Creating structures for organizing and presenting information</li><li>Minimize fire drills through meticulous planning</li></ul></li></ul>Run major annual talent management processes in close coordination with CEG, e.g. talent assessment and year-end performance management.Qualifications:The ideal candidate will be a highly motivated self-starter who is able to provide strategic thought leadership and lead projects with limited guidance. The individual must be composed, organized, and a strong communicator who can effectively multitask and prioritize as needs evolve. Additional qualifications include:<ul><li>Proven track record to take sophisticated technical information and translate it into clear communications (presentations/memos) for a variety of audiences</li><li>Proven ability to navigate effectively and efficiently within large, complex organizations</li><li>Demonstrated ability to drive strong results, think strategically and globally</li><li>Ability to juggle multiple tasks, with excellent organization skills and careful attention to detail</li><li>Proven work experience within areas such as Technology, Project Management, and / or CEG (Human Resources)</li><li>Experience with CEG processes and / or familiarity with American Express business groups preferred</li><li>Demonstrated project management, organization and planning skills applied in a fast paced, multi-tasking environment</li><li>Passion, energy, personal accountability and a desire to learn and grow as a leader</li><li>Excellent judgment with high integrity and ability to manage confidential information</li><li>Outstanding interpersonal / relationship building, oral and written communication skills</li><li>Solid analytical and financial competence</li><li>A standout colleague who is able to build consensus and work across a large and complex&nbsp;organization</li><li>Demonstrated ability to learn quickly, work effectively in ambiguous situations, and a willingness to take charge and get results</li><li>Active listening skills, summarization skills and lateral thinking to uncover and react to emerging opportunities</li><li>Demonstrated ability to remain calm under pressure and be flexible and communicative when faced with changing priorities</li><li>Engineering background and/or experience a plus</li><li>Typically holds a Bachelor's or Master's Degree (or has equivalent work experience)</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director Assistant - US Consumer & Digital Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision. Overview:The Director of Enterprise Skills Strategy &amp; Learning Platforms will be responsible for shaping and executing the organization’s enterprise-wide skills strategy and support the strategic deployment of learning platforms and technologies that support continuous development, personalized learning, and internal mobility. This leader will play a pivotal role in aligning skills development with business strategy, enabling future-ready talent, and scaling innovative learning experiences. Key Responsibilities:<ul><li>Develop and lead a comprehensive, future-focused skills strategy aligned to organizational goals and workforce transformation.</li><li>Partner with business leaders and other key stakeholders (i.e., workforce planning) to identify critical current and future skills.</li><li>Design and implement a skills framework to guide colleague development and support platform functionality. </li><li>Serve as lead for the Oracle Learning implementation, mapping Leadership &amp; Functional Learning’s team strategic focus to functionality and drive change management, collaboration and engagement with key stakeholders. </li><li>Manage external partner relationships; work closely with vendor partners to design targeted awareness and learning strategies based on insightsDrive strategies to enable access to learning and development for all employees. Serve as a thought leader and change agent, promoting colleague learning and a skills-first mindset across the organization.</li><li>Measure ongoing effectiveness and impact of learning platforms, drive decision-making based on ROI. </li><li>Conduct ongoing research on external best practices and recommend strategies for continuous improvement. Develop forward looking practices. </li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place</li></ul>Minimum Qualifications:<ul><li>Demonstrated experience in learning &amp; development, workforce strategy, or talent management.</li><li>Experience in developing learning strategy, platform deployment, and/or skills-based workforce initiatives.</li><li>Strong knowledge of skills frameworks, L&amp;D technologies, and talent development methodologies.</li><li>Excellent stakeholder management and cross-functional leadership skills.</li><li>Strong written and verbal communication to wide audiences and ability to influence outcomes.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

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