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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Function Description:&nbsp;The American Express Enterprise Digital Member Experiences teams centralize web, mobile and push digital product management activities to support our businesses across the enterprise. The focus of this collaborative team is to drive growth via digital user experiences, marketing, strategy, and analytics. The team specializes in using data around digital product usage to drive improvements in the customer experience to deliver higher satisfaction and business value.&nbsp;We are seeking a motivated, strategic Product Analyst who is ready to put the customer first and demonstrate mastery of end-to-end customer journeys and how to design experiences and products that people love and that also deliver clear business outcomes.&nbsp;&nbsp;As part of the Global Comms Servicing Delivery team within Digital Servicing, this person will collaborate across business stakeholders to identify the roadmap for servicing capability for a particular business unit. The person in this role is expected to maintain &amp; groom the backlog with the help of business stakeholders. The Product Analyst has to act as a link between stakeholders, and Teams (like scrum, Kanban, testing) to support the business.&nbsp;Core Responsibilities:<ul><li>Manage projects to meet Line of business/Enterprise priorities while adhering to the Lean Portfolio Management model</li><li>Partner with stakeholders to understand the business requirements and timeline</li><li>Maintain Product roadmap/backlog</li><li>Identify/raise risks, challenges and opportunities</li><li>Enable cross-functional collaboration with relevant teams within the product scope&nbsp;</li><li>Collect and document product requirements as features &amp; user stories</li><li>Manage scope of work and participate in all stages of SDLC</li></ul>Minimum Qualifications:<ul><li>3-4 years of experience in Product Management and/or Product Development</li><li>Highly motivated and passionate for creating best-in-class products and customer experiences&nbsp;&nbsp;</li><li>A proven ability to define clear customer needs and features and gain buy-in and confidence at multiple levels of the organization&nbsp;&nbsp;</li><li>Experience delivering new experiences and business metrics with a customer-first mindset&nbsp;&nbsp;</li><li>Experience working with Engineering and process teams&nbsp;</li><li>Excellent communication skills with the ability to engage, influence, and inspire partners and stakeholders to drive decision making, collaboration and alignment&nbsp;</li><li>Ability to build strong relationships with key business partners and stakeholders and take a proactive approach to collaboration&nbsp;</li></ul>Preferred Qualifications:<ul><li>Agile SAFe experience</li><li>Experience with Servicing or Digital Experiences</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Associate, Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Digital Transformation team within Global Treasury Controllership (GTC), supports the Treasury organization as product owners for critical technology products such as Quantum a.k.a. Treasury Management system (TMS), Exposure Management Platform (EMP), Global Funding Platform (GFP) in addition to driving the overall Digital Transformation agenda for GTC through automation and analytics transformation thereby generating value for business partners and the enterprise.As a member of the Digital Transformation team within Global Treasury Controllership (GTC), this is a Product Owner position responsible for managing various aspects of Treasury Management System (TMS) which is the system of record for AXP’s financial operations annually across Cash, FX, Derivatives, Investments and Debt portfolios besides core accounting and reporting capability. This role will be focused on envisioning and executing the strategic vision of TMS in PO and PMO capacity in developing product capability, managing ongoing stability while ensuring that compliance, audits, and legal requirements are adhered to. The role also includes managing critical regulatory requirements from the platform as well as actively engaging and managing the relationship with the vendor providers of the platform.Key Responsibilities:<ul><li>Collaborate with cross-functional partners across Treasury, Treasury Controllership and AET to brainstorm innovative solutions, capture requirements and benefits and drive a common future vision</li><li>Establish and execute strategic product roadmap</li><li>Work closely with third party service provider to maintain platform stability through incident escalation and ensure forward progress for capabilities deployments</li></ul><ul><li>Determine the requirement readiness for development, initial level of E2E solution design, rationalization and prioritization</li><li>Independent monitoring and resolution for incidents impacting daily liquidity reporting processes</li><li>Collaborate with GFII, Operational Excellence, SOX and Business Partners to deliver defect-free capabilities with the flexibility to meet evolving business needs while satisfying all relevant regulatory requirements</li><li>Manage project deliverables including, Steerco/Sponsor updates, Strategy/PI session planning, project plan, project call updates, production deployment schedules</li><li>Ownership of Professional Services spend, contract execution, invoicing, forecasting, and annual budgeting exercises</li><li>Project/program management, white space envisioning, project execution, risk identification and escalation.</li></ul>Minimum Qualifications<ul><li>Minimum of 5 years’ experience in a Finance related role</li><li>Minimum of 2-3 years’ experience in Product ownership/project/program management.</li><li>Bachelor’s Degree minimum, MBA or CPA is a plus</li><li>Ability to build strong relationships, operate effectively within large cross-functional teams, and influence business partners to drive transformational change</li><li>Ability to communicate and interact effectively with internal and external stakeholders at all level</li><li>Ability to effectively manage multiple deliverables at once and prioritize appropriately</li><li>Demonstrated ability to think outside the box and design industry leading solutions</li></ul>Preferred Qualifications<ul><li>Understanding of Scaled Agile (SAFe) principles and experience effectively managing a backlog of competing initiatives</li><li>Knowledge of Amex processes and/or experience in Global Treasury Controllership or Treasury&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager-Controller

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) offerspowerful backing and support that helps companies of all sizesgain financial savings, control, and efficiency. We provide a suite ofpayment and lending products, solutions for travel and everydaybusiness spending, cross border payments, global currencysolutions, and business financing. The Global Commercial ServicesMarketing team is responsible for creating an end-to-end globalmarketing strategy and distribution plan for our prospect &amp;customer segments around the world.The GCS Marketing Analytics, Investment &amp; Marketing Enablementteam, as part of Global Commercial Services within AmericanExpress, is responsible for overseeing marketing analytics, dataproducts, data platforms, investment optimization and marketingenablement specific to the Global Commercial Services (GCS)business.This position will report to the Performance &amp; Analytics teamlead within the GCSM AIM team. This team is responsible forperformance management and marketing analytics across theGCS Marketing organization with a particular focus on US SMECustomer. This individual should have a strong interest inextracting quantitative insights and be excited by the challenge ofhelping channel owners understand their performance and refinetheir investment strategies. A critical success factor for this role isto be results driven; this individual will be tasked with providing adata based strategic perspective, channel and product specificresults analysis, and streamlining run-the-business reportingtactics. This role will provide significant opportunity to drive atscale investmentHow will you make an impact in this role?<ul><li>Partner closely across GCS Marketing, GIO, Finance, etc. to&nbsp;ensure consistency in reporting and help Customer</li><li>Marketing channel owners to keep a pulse on their forecasts</li><li>Understand and document the drivers of marketing&nbsp;performance; both quantitative drivers through increased channels</li><li>Develop reporting tools and visualizations to better highlight&nbsp;Marketing performance</li><li>Develop and deliver insight-based, multi-channel marketing&nbsp;investment to maximize American Express’ opportunity to&nbsp;steal competitive share</li></ul>Minimum Qualifications<ul><li>Excellent Excel skills with experience in data analytics.</li><li>Proficiency with Tableau and SQL/SAS a plus</li><li>Highly motivated team player with strong communication&nbsp;and interpersonal skills</li><li>Strategic thought leadership: ability to extract data insights&nbsp;and formulate a compelling storyline</li><li>Excellent project management skills with the ability to drive&nbsp;initiatives with minimal supervision</li><li>Comfortable working with ambiguity and change</li><li>Energized by a fast paced, complex environment</li><li>3-5 years of experience +; MBA or Graduate Degree&nbsp;preferred in Computer Science, Engineering, Business&nbsp;Analytics, Data Science, Operations Research, Statistics</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Manager - Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About The Director, Stress Test Data Strategy &amp; Platform ManagementThe Director of the Stress Test Data Strategy &amp; Platform Management will lead the development of the data roadmap for use in CCAR and will be responsible for defining and owning the strategy for managing all CCAR delivery platforms (TM1 and AiDA), while driving strategic insights and innovation by leveraging Generative AI for use across the team and driving a strong governance and control culture. Along with the other VP leads, Director will evaluate ongoing methodologies, assess results, and drive ongoing enhancements through data, technology, people and Gen AI, ensuring robust tech capabilities and system resilience.This role is a critical member of the CFR Finance &amp; AXP Stress Testing organizations and will work with key stakeholders to deliver stress testing results in regulatory and management forecasting exercises. This role not only ensures the resilience and reliability of our systems but also plays a crucial part in strategic decision-making. The Director will be adept at leveraging data to drive insights and strategies, positioning themselves as a key data strategist for the team. Additionally, the Director will be at the forefront of promoting the use of Generative AI (Gen AI) within the team, fostering innovation and enhancing our capabilities.How will you make an impact in this role?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide strategic and innovative thought leadership with an ability to develop multi-year tech roadmaps for CCAR delivery·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Partner with stakeholders across Finance, Risk, Treasury, Tech Finance and the TM1 Development team to understand CCAR user needs, design and document functional requirements and deliver prioritized capabilities and features·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Lead and inspire an engaged team that will provide strategic and product development support·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Drive efficiency and innovation through Gen AI·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Develop and present findings and transformation work to senior leaders&nbsp; &nbsp; &nbsp; Minimum Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proven experience in leading the development of data roadmaps and ensuring robust tech capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in leveraging AI technologies to drive innovation and enhance organizational capabilities.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A track record of ensuring system resilience and reliability; TM1 infrastructure knowledge a plus.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to provide thought leadership and creativity in solving challenging platform delivery issues·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong organizational and project management skills to effectively manage multiple priorities and drive results.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong relationship and collaboration skills while able to challenge the status quo·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Knowledge of financial planning, P&amp;L modeling, reporting processes and CCAR a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience with Big Data platforms and advanced analytics a plus·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in risk and control management, including identifying, assessing, and mitigating risks.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; BS. in Finance, Mathematics, Computer Science&nbsp; &nbsp; &nbsp; Preferred Qualifications:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership – Act &amp; lead with courage, build relationships, influence change.&nbsp; Do you drive results?·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strategic &amp; Analytical – Ability to be a thought partner to help maximize the team’s goals.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication skills to deliver results and drive engagement with Senior Leaders and key stakeholders·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Agile Mindset – Positive, can-do attitude, adaptable to change, and highly motivated self-starter·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Organized Approach – Ability to manage multiple tasks and projects simultaneously, with great follow-up and attention to detail, and work well in a fast paced and dynamic environment·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; MS. in Finance, Mathematics, Computer ScienceSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Stress Test Data Strategy & Platform Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.The objective of the Enterprise Technology Services Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for Tech Control Management to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.Enterprise Technology Services Control Management is looking for a Manager of Risk ID, Assessment, Testing &amp; Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Manager, Enterprise Technology Services Control Management Risk ID, Assessment, Testing &amp; Reporting will:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Provide additional identification of risks throughout business processes and systems (along with business process owners)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review categorization of controls and map against risks and processes (e.g., cross-BU process-control mapping)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Advise BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support risk management practices within the business·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review risk dashboards and key risk indicators (KRIs) for ongoing monitoring·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Review risk profiles and an updated risk register(s)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Support sharing insights, better practices, themes, etc. across the enterpriseRequired Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 3+ Years’ experience in relevant experience in IT risk management, internal/external audit, SOX/ITGC testing, or controls assurance·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong project management, communication, and interpersonal skills·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong understanding of technology risk domains including access management, change management, system development lifecycle, infrastructure, and cloud technologiesPreferred Qualifications:&nbsp;·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Bachelor's Degree in Finance, IT, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in at least one of the following:·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Providing identification of operational risks throughout business processes and systems·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Enhancing risk assessments and associated methodologies·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reviewing independent control monitoring, including identification of control improvements·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Identifying areas of risk for intervention, including conducting independent quality assurance and process testing·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Experience in financial services industryORMCMSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager-Tech Risk & Control Risk ID Assess & Testing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium and Large businesses. The mission of the Business Checking team within GCS is to create checking products &amp; features that are the best choice for our business customers. We achieve this by being customer and competitor obsessed, delivering market leading value, and creating great experiences for our customers. This Senior Product Manager of Banking/Payments will help drive the roadmap for money movement through customer research, identifying customer need, data, competitive analysis, and customer feedback.Key Responsibilities:<ul><li>Define, communicate and execute on the strategy &amp; roadmap of money movement features and products to support Business Checking product goals</li><li>Define the customer experience and create a compelling value proposition for money movement to drive loyalty and engagement</li><li>Define customer needs, metrics, controls &amp; monitoring, key risk indicators and key performance indicators to track the success of the features launched</li><li>Partner with Design, Product Development, &amp; Engineering teams to drive the evolution of the payment &amp; banking capabilities to address small and mid-sized business needs</li><li>Partner with regulatory teams to ensure adherence to product controls &amp; monitoring</li><li>Collaborate with key stakeholders and cross-functional partners across the organization including Product Development, Technology, Financial Partners, Marketing, Risk, Operations, Compliance, Legal, Finance and other regulatory partners to deliver the product to market</li><li>Occasional domestic travel</li></ul>Minimum Qualifications:<ul><li>Relevant product management experience in a fintech or consumer/small business/commercial bank, preferably managing payment and transfers features (incl. but not limited to ACH, Wires, Bill Pay, Checks, as applicable)</li><li>Experience executing strategies to maximize user engagement and acting as a liaison between business and tech teams to define, prioritize, and deliver projects</li><li>Strategic thought leadership and strong critical thinking and analytical skills</li><li>Ability to provide insight and accurate judgment in addressing and resolving complex business issues and project issues that lead to escalation</li><li>Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex initiatives</li><li>Bachelor's or Master's degree or equivalent work experience in product</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr Manager - Payments/Banking Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position Summary:Global Security protects the Company, its customers, and its colleagues against harm and losses by providing a full range of physical security and investigative services. Global Security is responsible for performing investigations related to the possible violation of a criminal law or suspected wrongdoing.&nbsp;This first line of defense role provides a unique opportunity to work with a global team and gain a deep understanding of the Global Security Department’s processes, specifically investigations of internal fraud and conduct related matters. This role will focus on supporting the Internal Fraud program with compliance to American Express policy, internal standard adherence, conduct reporting requirements, quality assurance, and procedural control reviews.Responsibilities include but are not limited to:<ul><li>Working with stakeholders, across all lines of defense, to drive Internal Fraud related operational and compliance risk projects.</li><li>Providing clear and effective communication and visibility of program requirements, metrics, and policy adherence to GS Investigations leadership and business partners.</li><li>Reviewing and updating, where required, the GS Internal Fraud Investigations departmental standards and procedures to align with new or existing compliance and enterprise policy mandates.</li><li>Performing quality assurance reviews of Internal Fraud and Conduct cases to ensure compliance with enterprise policy and department standards.</li><li>Providing accurate and timely reporting of Internal Fraud and Conduct metrics established within policies and standards.</li><li>Managing and supporting the Global Security Internal Fraud program with adherence to the Internal Controls Framework, Enterprise Issue Management, Risk and Control Self-Assessment, and Enterprise Operational Risk Event Policies.</li><li>Supporting, as required, second- and third-line assessments, audits, and inquiries.</li></ul>Minimum Qualifications:<ul><li>Three to five years relevant experience specializing in risk, audit, compliance, or investigations.</li></ul><ul><li>Strong project management skills with a proven ability to problem solve, prioritize tasks, and maintain a sense of urgency while managing multiple global initiatives.</li></ul><ul><li>Must be detail oriented with strong analytical and critical thinking skills.</li></ul><ul><li>Demonstrated ability to adapt, be flexible, multi-task, work independently, and be self-motivated in a team environment.</li></ul><ul><li>Dynamic, collaborative, and team focused individual with excellent communication skills is a must.</li></ul><ul><li>Logical, consultative, adaptive to change, and an informed risk taker.</li></ul><ul><li>Ability to challenge the status quo, inspire change, influence without direct authority, and deliver results.</li></ul><ul><li>Strong interpersonal skills with a proven ability to develop and maintain relationships with colleagues across multiple business functions.</li></ul>Preferred Qualifications:<ul><li>Professional certification (e.g., CPP, CISA, CISM, CISSP, etc.)</li></ul><ul><li>Bachelor’s or master’s degree.</li></ul><ul><li>Strong understanding of internal fraud, conduct risk, operational risk management, or regulatory compliance.</li></ul><ul><li>Proven experience in at least one of the following:</li></ul><ul><li><ul><li>Operational Risk</li></ul></li></ul><ul><li><ul><li>Audit</li></ul></li></ul><ul><li><ul><li>Compliance</li></ul></li></ul><ul><li><ul><li>Program / Process Management</li></ul></li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Security Investigative Service

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Servicing (GS) is responsible for the company's customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. GS provides the world's best customer experience every day by building on Amex's 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.GS Control Management supports our organization in identifying, assessing, &amp; managing operational risk and supporting customer complaints resolution &amp; privacy rights, to maintain a strong &amp; consistent risk &amp; control culture across GS.The objective of the GS Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.GS is looking for an Analyst of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The Analyst, GS Issues, Events &amp; Remediation will:<ul><li>Assist in investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis)</li><li>Assist portions of the remediation process, these may include:<ul><li>tracking progress</li><li>validating resolution efficacy and</li><li>communicating status updates to stakeholders</li></ul></li><li>Perform quality assurance on documentation and maintenance records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process</li><li>Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes</li><li>Support review of components of the End-to-End (E2E) BU issue resolution process</li><li>Perform sample testing of specific issues to ensure resolution is complete and effective</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities </li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications: <ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Scoping, prioritizing, and support remediation of operational issues</li><li>Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types</li><li>Assisting of quality assurance on documentation of operational risk issues and events</li><li>Recommendation of remediation strategies for operational risk issues and events</li><li>Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting the BU E2E issue resolution process</li></ul></li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Control Management

Truckee, CA – Seeking Urgent Care Registered NurseBe The Nurse You Are Meant To BeAs a Registered Nurse, you play a vital role in our mission to improve lives. Assess, plan, implement, evaluate, and interact with patients to provide and coordinate healthcare services and elevate patient experience. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Understanding of the concept of patient-centered care and knowledge of team-based care and evidence-based clinical practice guidelines.</li><li>Independently assess, evaluate, and interpret clinical information and care planning.</li><li>Collaborate with doctors and staff to provide exceptional care; assist during exams, diagnostic testing, and treatments.</li><li>Perform appropriate treatments as ordered by physician in an accurate and timely manner.</li><li>Prepare, administer, and record prescribed medications. Report adverse reactions to medications/treatments in accordance with the policy.</li><li>Document and record all care information concisely, accurately, and completely in a timely manner.</li><li>Maintain accurate and continued nursing documentation including patient histories, conditions, treatments, responses, pain management, and assessment of changes.</li><li>Deliver care with appropriate age and cultural competence to specific patient populations according to individualized needs.</li><li>Serve as the first line of response for patient questions – respond directly to general medical questions and provide screening for questions requiring provider input to ensure that adequate information is gathered to allow providers to respond appropriately.</li><li>Call patients with lab and test results; follow up with patients with abnormal test results.</li><li>Provide Case Management for patients that require referrals or follow up.</li><li>Provide individualized patient/family education customized to the patient and family members.</li><li>Perform drug tests on patients per protocol.</li><li>Has a firm understanding of Occupational Medicine/Workers’ Compensation needs and understand paperwork flow.</li><li>Maintain a clean, sanitary, and organized work environment.</li><li>Maintain established departmental policies and procedures, objectives, performance improvement program, safety, environmental, and infection control standards.</li><li>Work at maximum efficiency without compromising quality of care.</li><li>Abide by all state rules and regulations.</li><li>Conduct self in a composed and professional manner.</li><li>Attend all required training and continuing education events.</li><li>Maintain nursing supply inventory by checking stock to determine inventory levels; anticipate needed supplies; communicate with manager to place supply order.</li><li>Ensure operation of equipment by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, calling for repairs.</li><li>Complete required facility and OSHA safety rules and procedures while on assignment.</li><li>Uphold HIPAA regulations.</li><li>Punctual and dependent for assigned shifts.</li></ul>Required Experience and Competencies<ul><li>Bachelor of Science degree in Nursing (BSN) required.</li><li>Current active Registered Nurse (RN) license in good standing in the state of practice required.</li><li>Current Advanced Cardiac Life Support (ACLS) Certification through the American Heart Association required.</li><li>Current CPR Certification required.</li><li>2-4 years of nursing experience in a fast-paced emergency department or urgent care preferred.</li><li>Experience with electronic health record system; EPIC is preferred.</li><li>Documentation of Procedural Sedation competency.</li><li>Knowledge of nursing services.</li><li>Responsible and compassionate.</li><li>A team player with excellent verbal and written communication skills.</li><li>A flexible approach necessary to prioritize multiple demands to meet deadlines.</li><li>Excellent team building, customer service, and personal development skills.</li><li>Strong organization and interpersonal skills.</li><li>Ability to determine appropriate course of action in more complex situations.</li><li>Ability to work independently, be attentive to detail, and maintain a positive attitude.</li><li>Ability to manage multiple and simultaneous responsibilities and to prioritize.</li><li>Ability to maintain confidentiality of all medical, financial, and legal information.</li><li>Ability to complete work assignments accurately and in a timely manner.</li><li>Ability to handle difficult situations involving patients, physicians, or others in a professional manner.</li><li>Able to stay organized and flexible in a work environment with multiple assignments and changing priorities.</li></ul>The PracticeNorthstar Medical Clinic – Truckee, California<ul><li>Northstar Medical Clinic is a seasonal urgent care center serving the Vail Northstar ski resorts in Truckee, CA, and is affiliated with the nearby Tahoe Forest Hospital.</li><li>A full-service acute, trauma medical clinic specializing in treating an array of medical conditions, including a wide range of sports injuries.</li><li>New state-of-the-art digital X-ray system.</li></ul>The Community<ul><li>Truckee, California, nestled in the Sierra Nevada mountains, is a vibrant and picturesque town known for its outdoor recreation, historic charm, and close-knit community.</li><li>Downtown Truckee features beautifully preserved 19th-century architecture, boutique shops, and a lively dining scene.</li><li>The area offers year-round outdoor activities, from skiing and snowboarding at nearby resorts like Northstar and Palisades Tahoe in winter, to hiking, biking, and paddleboarding on Donner Lake during the warmer months.</li><li>Truckee’s seasonal weather includes snowy winters and mild, sunny summers, making it a haven for adventure enthusiasts.</li><li>Its location near Lake Tahoe provides additional opportunities for water sports and alpine beauty.</li><li>Truckee’s mix of small-town charm, outdoor lifestyle, and convenient access to natural wonders make it an exceptional place to live and thrive, offering a balanced blend of relaxation and adventure.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Superior health plan options</li><li>Dental, Vision, HSA/FSA, Life and AD&amp;D coverage, and more</li><li>Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%</li><li>Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical</li><li>Student Loan Refinancing Discounts</li><li>Professional and Career Development Program</li><li>EAP, travel assistance, and identify theft included</li><li>Wellness program</li><li>Commuter Benefits Program</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>Salary rate for this role is $43.81 - $54.76 per hour. Please speak with a recruiter for more information.We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Registered Nurse - Urgent Care - Northstar Medical Clinic

Salary Range:&nbsp;&nbsp;$55,245.00&nbsp;(Min.) -&nbsp;$69,045.00&nbsp;(Mid.) -&nbsp;$82,867.00&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4>The Community Resource Center (CRC) Specialist III builds and maintains meaningful relationships with members of the community, L.A. Care departments, partner health plans, community based agencies, government agencies, and CRC vendors and instructors. The role leads community and provider outreach and engagement initiatives to increase member traffic at a CRC and bridges members of the community to physical and health education programs, classes and resources. Acts as a liaison to the L.A. Care on CRC marketing and promotional initiatives to meet operational needs. Implements processes including coordination of member service support across L.A. Care departments and promote positive health care outcomes. Provides extensive consultation on health care access issues, and identification of resource needs based on social drivers identified through a health assessment process. This position also conducts ongoing member assistance and follow-up in select cases. Collaborates with cross-functional L.A. Care health plan departments The CRCs serve anyone in the community in which they are located; and therefore, this role will provide expertise on referral processes to connect non-member cases to the appropriate external resources.Participates in the planning, and development, implementation, and analysis of CRC services, programming, and vendor management. This role may serve as a lead on special projects through the development and implementation of a work plan, technical procedures, and relationship management ensuring successful implementation of CRC initiatives. &nbsp;Acts as a &nbsp;Subject Matter Expert, serves as a resource and mentor for other staff. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<h4>Duties</h4>Outreach and Engagement: (25%) &nbsp; Builds, maintains, and nurtures meaningful relationships with key internal and external stakeholders; and, is an ambassador to grow CRC partnership brand recognition. &nbsp;Identifies key community stakeholders, assesses community needs, and gathers and analyzes data to inform management with an integrated approach to outreach activities and targeted member engagement. &nbsp;Plan, develop, analyze and implement member and community engagement activities to increase member traffic at the CRCs. Makes recommendations for bridging members of the community to physical and health education programs and classes which will enhance health outcomes and member experience. &nbsp;Responsible for communications and marketing efforts through multiple platforms to increase member traffic at assigned CRC; and, engages and educates members of the community on L.A. Care and CRC programs. Responsible for CRC outreach and engagement opportunities relevant to the mission of L.A. Care and the CRCs; recommends to senior management in the development and implementation of &nbsp;work plans. &nbsp;Identifies and recommends what outreach activities to prioritize &nbsp;and implement tactics to attract new L.A. Care and partner health plan members to participate into the CRC services and programs. Responsible for collecting, transporting, and distributing CRC promotional items to community partners with the goal of generating brand awareness across various L.A. Care membership communities and geographical areas in Los Angeles County.Cross-Collaboration: &nbsp;(25%) Oversees the community initiatives leveraging relationships within L.A. Care, partner health plans, and with community stakeholders to promote access to health care programs, classes, and preventative services offered at the CRC. &nbsp;Educates other L.A. Care departments on the necessary steps to implement relevant services and activities that will resonate with and engage members of the CRC community. &nbsp; &nbsp;Implementing Strategic Initiatives: &nbsp;(20%) &nbsp; Leads &nbsp;the implementation of special projects and specific tasks that &nbsp;must be &nbsp;completed in order to ensure project, initiatives, and events are successfully implemented within the required timeframe. Proactively monitors risks and provides recommendations and implements mitigation plans to keep initiatives on-track. &nbsp;Maintains consistent documentation of project deliverables, tracks and reports project status. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<h4>Duties Continued</h4>High-Touch Customer Focus: (15%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Performs high quality in-person service and contributes to the extended-hour schedule of the CRC to support members and visitors that may need services outside of regular operating hours and days based on business needs. &nbsp;Provides support in the creating of child creating of activities and programs to support children development while parents and guardians attend a class or service appointment at the CRC.Day-to-Day Representation: (15%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Guides the coordination of member-centric customer service to respond and resolve simple inquiries and complex questions and bridges members to appropriate resources. &nbsp;Creates resource guides and reference materials to identify available CRC, L.A. Care and Plan Partner benefits, resources, and programs to meet the member/visitor needs. &nbsp;Provides guidance and support staff to identify, understand, and master meaningful program and benefit information and resources to inform and educate members, community residents, and other stakeholders. Implements the appropriate approach to identify member or visitor resource needs in complex situations and takes action to link the member/visitor to those services, programs, or resources. &nbsp;Informs L.A. Care and Plan Partner members of health care tailored services including Care Management, Social Services, Health Education, and others. Actively identifies gaps in CRC services, resources, and programs, delivers recommendations for new programs and proposes solutions for the implementation of new services.Performs other duties as assigned.&nbsp; (10%)&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<h4>Education Required</h4>Associate's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Bachelor's Degree<h4>Experience</h4>Required: At least 1 year of community work focused on health care, public health, or health education orAt least 1 year of operations work experience with community events, leading complex projects, and managing relationships with multiple stakeholders or experience related to health plan member services, health plan member benefits and knowledge of any of the following services: Care Management, Social Services, Health Education, or other social service or clinical teams.Product experience including knowledge of at least one of the following health care programs: Medicaid/Medi-Cal, Covered California, Medicare, or Medicare Dual Special Needs Plan.&nbsp;Minimum of 1 year experience related to marketing, brand awareness tactics, or social media&nbsp;Experience with database software, data entry, and reporting process.&nbsp;Preferred: Minimum of 3 years experience with database software, data entry, and reporting processes. Salesforce knowledge.<h4>Skills</h4>Required: Strong verbal and written communication skillsExcellent organizational skills.Must be a detail-oriented, collaborative and enthusiastic team player.&nbsp;Strong ability to garner consensus on and support for new partnerships and initiatives, particularly when projects rely on participation by multiple internal or external stakeholders.&nbsp;Ability to solve complex issues and identify creative solutions to assist members and community stakeholders.Must have the ability to troubleshoot problem areas and recommend effective alternative solutions and provide optimal customer service for internal and external customers.Demonstrates action oriented leadership to take on new opportunities and rewarding challenges with a sense of urgency, high energy, and enthusiasm.Ability to multi-task and meet competing deadlines while maintaining attention to detail and accuracy.Must be able to work independently or as part of a diverse team while being business-minded as well as empathetic towards members.Must show initiative and act on anticipated business needs without prompting from management. Ability to adapt quickly to a fast-changing environment.Advanced proficiency in MS Office including Outlook, Word, Excel, and PowerPointStrong interpersonal skills and ability to read non-verbal cues with a high level of situational adaptability.Ability to make sound decisions with incomplete information.Preferred: Experience with the Salesforce CRM platformKnowledge and understanding of the unique needs of the Medi-Cal beneficiary populations within a social service, healthcare, not-for-profit, or government setting.&nbsp;Knowledge of public agencies, organizations, and other resources that support Community Resource Center visitors.Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese. <h4>Licenses/Certifications Required</h4>Cardiopulmonary Resuscitation (CPR) Certified within 120 days of hire.<h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4>Required:Within 120 days of hire: Cardiopulmonary resuscitation (CPR) and California Mandated Reporter. Management of Aggressive Behavior (MOAB), de-escalation techniques training, safe lifting practices training. Emergency Action Plan (EAP).<h4>Physical Requirements</h4>Moderate<h4>Additional Information</h4>Required:&nbsp; Travel to offsite locations for work.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Medicare, Social Services, Data Entry, Relationship Manager, Medicaid, Healthcare, Service, Administrative, Customer Service

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