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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:The Delivery Manager, People Technology, is responsible for providing essential support to the People Organization by managing the execution of technology projects and operational initiatives across the People Technology ecosystem, which includes Workday, SuccessFactors, UKG, and additional platforms.&nbsp;&nbsp;This individual will collaborate with BIT, People Organization and vendor partners to ensure successful project execution, support software evaluations/RFP/RFI, cyber and data privacy reviews and ongoing operational needs.Key Responsibilities:<ul><li>Lead and manage the delivery of projects and enhancements for Workday, SuccessFactors, and UKG platforms, ensuring alignment with business objectives and timelines.</li><li>Serve as the primary point of contact between BIT and the People Organization for Technology initiatives.</li><li>Coordinate and facilitate RFP processes for new People technology solutions, including requirements gathering, vendor evaluation, and selection.</li><li>Oversee ongoing operational support, issue resolution, and system maintenance for People Technology platforms.</li><li>Collaborate with cross-functional teams (People Organization, BIT, vendors) to define project scope, deliverables, and success criteria.</li><li>Develop and maintain project plans, status reports, and documentation to ensure transparency and accountability.</li><li>Monitor and report on project progress, risks, and issues, proactively driving resolution and mitigation strategies.</li><li>Ensure compliance with data privacy, security, and regulatory requirements in all People&nbsp;&nbsp;&nbsp;&nbsp;technology initiatives.</li><li>Identify opportunities for process improvement and automation within the People&nbsp;&nbsp;&nbsp;technology landscape.</li><li>Support change management and user adoption activities for new system implementations and upgrades.</li></ul>Qualifications:<ul><li>Bachelor’s degree in Information Technology, Business Administration, Human Resources, or related field.</li><li>5+ years of experience in IT project delivery, preferably supporting PEOPLE&nbsp;&nbsp;&nbsp;technology platforms (Workday, SuccessFactors, UKG).</li><li>Proven track record of managing complex projects and RFP processes in a cross-functional environment.</li><li>Strong understanding of PEOPLE&nbsp;&nbsp;&nbsp;processes and systems.</li><li>Excellent communication, stakeholder management, and problem-solving skills.</li><li>Experience working with external vendors and managing service delivery.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li><li>Project management certification (PMP, Agile, etc.) is a plus.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1597618 : Delivery Manager, People Technology

Bristol Myers Squibb

Delivery Manager, People Technology

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Sr. Manager, Program Manager — LIMS/ELN &amp; Entity Registration Product Team, R&amp;D BI&amp;TLocation: Cambridge, MA or Lawrenceville, NJPosition OverviewThe Program Manager will orchestrate cross-functional delivery of the Benchling platform (ELN, LIMS, Registration, Inventory, Results/Schemas, Integrations, Advanced Analytics/GenAI) across BMS Research. This is a hands-on role partnering with product owners, capability leads, site leaders, scientists, and IT teams to align strategy, scope, timelines, and resources—turning a complex, multi-site rollout into predictable outcomes with measurable adoption and data quality improvements. If you want an exciting and rewarding career that is meaningful, consider joining our diverse team!Desired Candidate Characteristics<ul><li>Strong commitment to a career in technology with a passion for healthcare and scientific discovery.</li><li>Proven experience running large, multi-workstream programs in life sciences R&amp;D or similar complex environments.</li><li>Ability to operate in a matrixed organization and influence without direct authority.</li><li>Executive-ready communication and crisp storytelling; comfortable with C-suite updates.</li><li>Bias for outcomes, sets clear goals, measures adoption and value, and removes roadblocks.</li><li>Agility to learn new tools and processes; aptitude for data and platform thinking.</li></ul>Key ResponsibilitiesProgram Strategy &amp; Roadmap<ul><li>Translate product strategy into a multi-wave, site-aware program plan with milestones, dependencies, and measurable outcomes.</li><li>Align scope and priorities across implementation teams and capability leads (ELN/Workflows, Results/Schemas, Registration/Inventory/ Instruments/ Integrations/API/Connect, Advanced Analytics/GenAI, Governance/Comms/Training).</li></ul>Planning &amp; Delivery Governance<ul><li>Run integrated program ceremonies: quarterly planning, monthly portfolio reviews, and weekly cross-squad syncs.</li><li>Maintain the source-of-truth plan (Jira/Confluence or equivalent), including risks, issues, decisions (RAID), and change control.</li><li>Drive critical path management, cross-team dependency tracking, and fast escalation paths.</li></ul>Stakeholder Management &amp; Communication<ul><li>Establish an executive communication cadence with clear status narratives, KPIs, and decisions needed.</li><li>Partner with site leaders and scientific stakeholders to stage rollouts that minimize disruption and maximize value.</li></ul>Budget, Sourcing &amp; Vendor Management<ul><li>Build and manage program budgets; forecast and track actuals.</li><li>Coordinate vendor SOWs, deliverables, SLAs, and performance, ensuring alignment with product and site needs.</li></ul>Adoption, Outcomes &amp; Value Realization<ul><li>Define and instrument adoption and data-quality KPIs (activation, engagement, completeness, cycle time, support load, satisfaction).</li><li>Partner with change management and training leads to ensure role-based enablement, champions networks, and hypercare plans are embedded in each wave.</li></ul>Quality-by-Design Execution<ul><li>Ensure work is planned with clear requirements, acceptance criteria, test approaches, and production readiness checkpoints.</li><li>Coordinate cutover/hypercare playbooks and “You asked, we fixed” feedback loops after each release.</li></ul>Data &amp; Integration Readiness<ul><li>Coordinate data migration and integration milestones with enterprise teams; sequence upstream/downstream changes to avoid breakage.</li><li>Promote patterns that produce structured, reusable research data powering downstream analytics and GenAI tools.</li></ul>QualificationsEducation<ul><li>Bachelor’s degree in Life Sciences, Engineering, Information Systems, or related field; advanced degree preferred.</li></ul>Experience<ul><li>8+ years of program/project management experience leading multi-site technology programs; life sciences R&amp;D experience strongly preferred.</li><li>Track record delivering platforms such as ELN, LIMS, registration, or adjacent lab/analytics systems at enterprise scale.</li></ul>Technical &amp; Methodological Skills<ul><li>Proficiency with program/portfolio tools (Jira, Confluence, Smartsheet/Planview, or equivalents).</li><li>Strong grasp of SDLC/Agile delivery, test planning, release/change management, and data/integration concepts.</li><li>Comfort with metrics design and dashboarding to drive decisions.</li></ul>Soft Skills<ul><li>Exceptional facilitation, negotiation, and executive communication skills.</li><li>Demonstrated ability to lead cross-functional teams and vendors toward common outcomes.</li><li>High ownership, clarity of thought, and a calm, structured approach under pressure.</li></ul>Preferred Qualifications<ul><li>Certifications such as PMP, PgMP, SAFe, or Agile leadership credentials.</li><li>Experience with Benchling or comparable platforms (e.g., Genedata, Dotmatics, Revvity, Sapio).</li><li>Familiarity with lab operations, scientific workflows, and research data stewardship.</li><li>Exposure to analytics/ML/GenAI initiatives and corresponding data-readiness practices.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1597791 : Sr Manager, Program Manager, R&amp;D BI&amp;T

Sr Manager, Program Manager, R&D BI&T

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Job Description:We are seeking a Technical Strategist to lead the strategic direction, governance, and optimization of our Microsoft 365 tenant, Power Platform, and SharePoint environments. This role will be instrumental in shaping the technical roadmap, driving adoption, and ensuring alignment with enterprise productivity goals.Key Responsibilities:<ul><li>Strategic Leadership:<ul><li>Define and evolve the technical strategy for Microsoft 365, Power Platform, and SharePoint.</li><li>Partner with business and IT stakeholders to align platform capabilities with organizational goals.</li><li>Lead governance and lifecycle management for tenant-wide services and solutions.</li></ul></li><li>Architecture &amp; Design:<ul><li>Architect scalable, secure, and sustainable solutions across M365 workloads (Exchange, Teams, OneDrive, etc.).</li><li>Review Power Platform solutions (Power Apps, Power Automate, Power BI) with a focus on reusability and compliance.</li><li>Guide SharePoint architecture for intranet, collaboration, and content management.</li></ul></li><li>Innovation &amp; Enablement:<ul><li>Identify emerging capabilities and trends within the Microsoft ecosystem to drive innovation.</li><li>Develop frameworks and best practices for citizen development and low-code/no-code adoption.</li><li>Champion automation, integration, and digital transformation initiatives.</li></ul></li><li>Governance &amp; Compliance:<ul><li>Establish and maintain governance models, security policies, and compliance standards.</li><li>Collaborate with security and compliance teams to ensure data protection and regulatory adherence.</li></ul></li><li>Mentorship &amp; Collaboration:<ul><li>Serve as a technical mentor to platform engineers and solution architects.</li><li>Foster cross-functional collaboration across IT, business units, and external partners.</li></ul></li></ul>Qualifications:<ul><li>10+ years of experience in enterprise IT with deep expertise in Microsoft 365, Power Platform, and SharePoint.</li><li>Proven experience in technical strategy, architecture, and governance.</li><li>Strong understanding of Microsoft cloud services, identity management, and security frameworks.</li><li>Excellent communication and stakeholder management skills.</li><li>Microsoft certifications (e.g., MS-600, PL-600, MS-102, SC-300) are a plus.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1597613 : AD Productivity Ecosystem Architect

AD Productivity Ecosystem Architect

Department: Talent
About Us:
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
We are seeking an Instructional Designer to join our innovative Learning &amp; Development team. In this engaging role, you will focus on improving how learning is designed, delivered, and experienced across the firm specifically in the areas of instructional and curriculum design, technology training, new hire onboarding and training content. Additionally, you will be supporting the strategic design of the firm's learning management system (LMS) by providing instructional expertise, curriculum guidance and process improvement.
Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As an Instructional Designer within our Learning and Development team, you will:
<ul>
<li>Serve as a consultative partner to identify learning needs and recommend learner-centered solutions.</li>
<li>Advise on live training, eLearning, job aids, and blended approaches aligned with business goals.</li>
<li>Apply research-based adult learning strategies to program recommendations.</li>
<li>Evaluate instructional content from internal/external sources for clarity and effectiveness.</li>
<li>Guide curriculum design best practices for impactful delivery.</li>
<li>Collaborate on LMS curriculum architecture and user experience design.</li>
<li>Promote adoption of digital tools that enhance professional development firmwide.</li>
<li>Review and improve onboarding programs across all roles.</li>
<li>Enhance the efficiency of knowledge transfer using modern learning technologies.</li>
</ul>
 What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Collaboration: Work closely with cross-functional teams to share ideas, coordinate priorities, and move projects forward. Values teamwork, and contributes to a positive, collaborative environment.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Technical Skills: Demonstrate a high degree of proficiency in the firm's computer applications and document management system, including but not limited to MS Office (Word, Outlook, Excel, PowerPoint, SharePoint), Adobe Acrobat, NetDocuments, and other practice/functional area databases, the Learning Management System and Intranet, and eLearning tools such as Captivate, Camtasia, and Articulate, as appropriate.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
<li>Judgement and Problem-Solving Skills: Demonstrate good judgment, discretion, and problem-solving skills. Think strategically, giving careful attention to detail to anticipate problems. Use analytical skills to interpret the issue at hand and develop applicable or appropriate recommendations and solutions. Exercise discretion, maintain confidences, perform well under pressure, and maintain control in difficult situations.</li>
</ul>
 Required Experience:
A bachelor's degree in Instructional Design or related field and a minimum of 5 years relevant work experience is required for this position. Advanced degree preferred. A strong understanding of adult learning principles and curriculum design. Experience partnering and collaborating with technology teams and a proven ability reviewing and improving instructional content created by others. Excellent communication and stakeholder-management skills along with strong process-improvement and systems-thinking skills. Willingness to travel to Ballard offices as needed. Experience working in a professional services, higher education or law firm environment is preferred. If you have a passion for empowering others through technology training and want to help shape the growth of our organization, we'd love to hear from you!
Ballard Spahr offers an excellent benefits package. A summary of available benefits can be found <a href="https://www.ballardspahr.com/careers/staff" target="_blank">here</a> in the Careers section of the firm's website.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

Instructional Designer

A teammate in this position learns the essential functions of the Driver job including the accurate and timely distribution of products to various customer locations. The Driver Trainee gains exposure to warehouse and other operational functions as part of the developmental process of becoming a McLane Driver. Benefits you can count on: <ul><li>Pay Rate: Drivers make $55,000 to $70,000 after training.</li><li>Sign-on bonus: Up to $3,000, depending on experience.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> ESSENTIAL JOB FUNCTIONS: A teammate in this job will train side-by-side with a Driver Trainer to acquire the skills necessary to perform the following functions: <ul><li>Maneuver tractor into position to attach trailer and handle lines to secure.</li><li>Operates truck in a safe manner in compliance with all local, state, and federal regulations and company policies.</li><li>Inspect tractor-trailer equipment for defects pre/post trip and submit DOT inspection report indicating condition.</li><li>Operates Driver Delivery Handheld (DDH), document delivery receipts/product temperatures and exceptions. Inspects trailer to ensure product is secure for undamaged transport of product.</li><li>Rides and trains with Driver Trainer of tractor-trailer to various destinations, gaining knowledge of commercial driving regulations and observing the Driver's skill in starting engine properly, approaching intersections, making turns, backing, parking, and maneuvering vehicle on the road and on customer premises.</li><li>Maintain driver log (Manual or PeopleNet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions.</li><li>Assists the Driver in unloading trailer and delivering product into customer premises.</li><li>Provides customer service including on-time delivery of undamaged product, product returns and issuing valid customer credits.</li></ul> MINIMUM REQUIREMENTS: <ul><li>High School Diploma or GED preferred.</li><li>Possess a Class A CDL. </li><li>Be at least 21 years of age.</li><li>Meet eligibility requirements in the McLane Transfer and Promotion Policy.</li><li>Ability and willingness to select/load/unload and/or deliver ALL products that may be ordered by McLane customers.</li><li>Read and comprehend labels, instructions, and bills of lading.</li><li>Perform mathematical calculations to verify quantities of product.</li><li>Communicate with customers, management, and other teammates.</li><li>Safely drive a tractor-trailer, use a 2-wheeled dolly, ramp, and on board PeopleNet devices.</li></ul> WORKING CONDITIONS: <ul><li>The environment encompasses all areas of a distribution center, transportation department, shop and customer facilities.</li><li>Working conditions could contain moderate noise, vibration of vehicle and extreme weather conditions depending on climate.</li><li>Regular and frequent travel, including overnight.</li><li>Must be able to work weekends and/or holidays.</li></ul> WORK SAFE HOME SAFE is one of our mottos at McLane Company. Your safety and ability to do your job and get home to your family is why all prospective teammates go through a pre-hire screening process. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

McLane

Driver, Trainee Component

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.This position is responsible for supporting the Region in driving Cardiovascular sales.Key Responsibilities<ul><li>Provides effective support to management through the development of organizational and/or administrative systems for efficient sales management/improvement of region operations</li><li>Provides administrative support to Region Business Director, Manager Field Operations, and other department members, including travel &amp; calendar administration.</li><li>May provide administrative support to District Business Managers.</li><li>Demonstrates proficiency in standard computer software applications as required by department/position.</li><li>Provides effective support to management through the development of organizational and/or administrative systems.</li><li>Demonstrates a high degree of independence, requiring minimal supervision from management. Displays good initiative and follow-up; focuses on details, while understanding how work fits into the mission of the organization. Takes decisive action yet is flexible and willing to consider alternative perspectives.</li><li>Works effectively as a team member, utilizing contributions of other team members to complete projects.</li><li>Possesses excellent problem-solving skills and demonstrates diplomacy in dealing with difficult situations.</li><li>Demonstrates strong interpersonal skills in dealing with all levels of management, develops relationships with peers in other departments and understands the formal and informal structure of the organization. Utilizes these skills to enhance communications and assist in goal achievement.</li><li>Seeks information beyond immediate knowledge and continually seeks opportunities for development relating to the business as well as personal career enhancement.</li><li>Possesses the highest level of integrity, discretion and judgment, and is able to use these skills to effectively build trusting relationships with others.</li><li>Other responsibilities may include regional budget management including the tracking of operating expenses.&nbsp;</li><li>Regional Sales Coordinators work cross functionally with various departments within Home Office.</li><li>Processing all sales force paperwork including new hires, terminations, transfers, and promotions.&nbsp;</li><li>Track vacation, short term disability, family leave and maintain field force personnel files and field force roster. This will include monthly reconciliation’s with finance and our Incentive Compensation team.</li><li>Keeping an accurate record of all sales force documents</li><li>Lead negotiation, planning, budget management and onsite support for national and regional POAs, leadership meetings, and additional sales meetings, as required.&nbsp;</li><li>Process Service Orders for the team, as needed via Ariba &amp; SAP systems.</li><li>Responsible for disseminating information to the Region field force (RBDs/DBMs/HCs) including sending of communications and ad hoc requests as required.</li><li>Clear communication and coordination with BMS brand and matrix teams and external consultants, as required.</li></ul>Qualifications &amp; Experience<ul><li>Prior administrative experience in a fast-paced professional environment.</li><li>Candidate should possess strong planning, interpersonal and organizational skills</li><li>This position requires a positive and proactive team player with strong administrative capabilities.</li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $74,630 - $90,434 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at <a href="mailto:TAEnablement@bms.com" target="_blank">TAEnablement@bms.com</a>. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1598011 : Region Sales Coordinator

Region Sales Coordinator

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for an Expeditor who has an eye for detail and knows quality food when they see it.As an Expeditor your responsibilities would include:<ul><li>Complies with all portion sizes, quality standards, department rules, policies, and procedures</li><li>Maintains station cleanliness throughout shift</li><li>Understands and properly executes prep sheets and recipes</li><li>Validates food quality and confirms order accuracy</li><li>Monitors product levels during the shift and communicates needs</li><li>Adheres to First-In, First-Out standards and understands product rotation</li><li>Maintains cleaning and proper sanitation standards throughout shift</li><li>Able to communicate effectively in a fast-paced, high-volume environment</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Expeditor, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.For more information about this position, please contact the restaurant and ask for a manager.

Texas Roadhouse

Expeditor

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. Benefits you can count on: <ul><li>Pay Rate: Drivers make $75k to $90k. </li><li>Sign-on bonus: Up to $10k depending on experience. </li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a CDL-A Delivery Driver: <ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery. </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a CDL-A Teammate: <ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

driver

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary:We are seeking an experienced Associate Director, Customer Experience (Cx), Patient &amp; Care Partner to lead the design and delivery of patient-centric, digital-human hybrid experiences. In this role, you will translate patient and care partner insights into services and features that measurably enhance the COBENFY journey. You will partner closely with cross-functional teams—including brand marketing, omnichannel operations, digital product, B&amp;IT, data, and legal—to deliver solutions that drive successful treatment starts and sustained adherence. Additionally, you will serve as a visible champion for patient-centricity by engaging with external stakeholders—such as advocacy groups, peer support organizations, and advisory boards—and collaborating with field teams to amplify patient voices and bring real-world insights into experience design.Key Responsibilities: <ul><li>Patient &amp; Care Partner Onboarding &amp; Initiation Strategy/Execution. Develop and execute strategies that simplify and optimize the onboarding experience, ensuring patients and care partners feel supported from the moment of prescription through treatment initiation. You will design frictionless enrollment pathways, clear education touchpoints, and proactive support mechanisms that enable confident treatment starts.</li><li>Evolve our approach and strategy for connecting individuals with others who have lived experience. Lead the design and execution of programs that foster meaningful peer-to-peer connections. You will ensure these initiatives are seamlessly integrated into the broader patient experience ecosystem and deliver measurable outcomes in engagement, treatment adherence, and overall satisfaction.</li><li>Own and manage the product backlog, ensuring clarity, alignment, and prioritization based on business value and customer impact.</li><li>Collaborate with brand, omnichannel, B&amp;IT, data analytics, and third-party vendors to deliver patient-centric features and enhancements.</li><li>Validate solutions using prototypes, cocreation, pilots, and iterative testing.</li><li>Conduct and interpret user research, patient interviews, journey mapping, and feedback analysis to identify unmet needs and pain points.</li><li>Partner with analytics teams to track patient experience metrics (e.g., NPS, satisfaction, access measures, digital engagement).</li><li>Monitor industry trends, competitor offerings, and regulatory changes in the behavioral health market.</li><li>Build and nurture relationships with patient advocacy groups, peer support organizations, external partners, and field teams to amplify patient and care partner voices.</li><li>Collaborate with field colleagues to ensure alignment on experience initiatives and gather real-time insights from in-market interactions.</li><li>Engage directly with patients and care partners through interviews, advisory panels, and co-creation sessions to ensure solutions reflect real-world needs.</li><li>Serve as a visible champion for patient-centricity, fostering trust and transparency in all external and field-facing interactions.</li><li>Align with operational teams to ensure smooth implementation, adoption, training, and change management.</li><li>Work closely with legal, compliance, medical, and privacy teams to ensure all solutions meet regulatory standards</li><li>Act as the primary liaison between business stakeholders and development teams.</li><li>Define success metrics for product features and overall customer experience performance.</li><li>Monitor product performance post-launch and prioritize enhancements based on data.</li><li>Report progress, risks, and opportunities to leadership and key stakeholders.</li><li>Champion a culture of innovation by identifying emerging technologies, tools, and best practices to enhance patient and caregiver experiences.</li><li>Drive continuous improvement through iterative design, testing, and optimization of CX solutions.</li><li>Lead pilots and proof-of-concept initiatives to validate new approaches before scaling.</li><li>Monitor evolving patient needs, market trends, and digital engagement strategies to proactively adapt the experience roadmap.</li></ul>Key Qualifications &amp; Experience: <ul><li>Bachelor’s degree in business, healthcare administration, marketing, product management, design, or related field.</li><li>6-10 years of experience in product ownership, CX strategy, service design, or digital product management.</li><li>Proven track record in developing and executing CX strategies that improve satisfaction, loyalty, and retention.</li><li>Strong understanding of patient journeys, clinical operations, and healthcare compliance.</li><li>Experience leading through cross-functional teams (marketing, product, sales, tech), internal concept and content review processes, and leading large-scale initiatives</li><li>Excellent communication, stakeholder management, and decision-making skills.</li><li>Advanced degree (MBA, MPH, MS in Health Informatics, etc.)</li><li>Certifications in Customer Experience Management or Design Thinking.</li><li>Knowledge of Agile/Scrum methodologies for product development.</li><li>Exceptional communication, emotional intelligence, and stakeholder management skills.</li><li>Ability to influence executive leadership and foster a customer-centric culture</li><li>Customer empathy and human-centered design</li><li>Analytical thinking and data-driven decision-making</li><li>Strategic planning with strong execution discipline</li><li>Collaboration and cross-functional alignment</li><li>Attention to detail while maintaining a broad strategic view</li><li>Adaptability in a regulated and fast-evolving environment </li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $164,990 - $199,933 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Customer Experience (CX) Associate Director, Patient & Care Partner

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary: The Director, Global Commercial Strategy Oncology, Solid Tumor will be a key member of the Oncology Global Commercial Strategy team, responsible for driving the strategic direction and commercial success of the GI &amp; GU solid tumor portfolio. This role will focus on maximizing asset value, shaping franchise growth, and ensuring strategic alignment across functions and geographies. The successful candidate will demonstrate strong strategic thinking, cross-functional leadership, and deep oncology market expertise.Key Responsibilities:<ul><li>Lead the development and execution of global commercial strategies for GI and GU solid tumor assets, in alignment with overall oncology portfolio objectives.</li><li>Partner closely with Tumor Leads, Business Development, Medical, Market Access, and other stakeholders to drive integrated franchise plans and end-to-end accountability.</li><li>Analyze market trends, competitive intelligence, and customer insights to inform strategic decisions and identify growth opportunities.</li><li>Support launch readiness and lifecycle management for pipeline and in-market assets, including scenario planning and risk mitigation.</li><li>Collaborate with Portfolio Strategy &amp; Operations, Market Foresight, and Project Management teams to ensure operational excellence and cross-tumor alignment.</li><li>Contribute to business development activities, including asset evaluation and partnership opportunities.</li><li>Prepare and present business cases, strategic recommendations, and performance updates to senior leadership.</li><li>Mentor and develop talent within the franchise, supporting succession planning and team capability building.</li></ul>Key Qualifications and Experience: <ul><li>Advanced degree in business, life sciences, or related field (MBA, PhD, PharmD preferred).</li><li>Minimum 7 years of experience in oncology commercial strategy, marketing, or related roles within the pharmaceutical/biotech industry.</li><li>Proven ability to lead cross-functional teams and influence stakeholders in a matrixed global environment.</li><li>Deep understanding of the oncology market landscape, including solid tumors and immuno-oncology.</li><li>Strong analytical, strategic planning, and communication skills.</li><li>Experience with asset launches, lifecycle management, and business development is preferred.</li><li>Strategic agility and commercial acumen</li><li>Cross-functional collaboration and stakeholder management</li><li>Results orientation and accountability</li><li>Change leadership and adaptability</li><li>Talent development and team leadership </li></ul>If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.Compensation Overview:Princeton - NJ - US: $202,030 - $244,810 &amp;#xa;The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.&nbsp; Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit <a href="https://careers.bms.com/life-at-bms/" target="_blank">https://careers.bms.com/life-at-bms/</a>. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:<ul><li>Health Coverage: Medical, pharmacy, dental, and vision care.</li><li>Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).</li><li>Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.</li></ul>​Work-life benefits include:Paid Time Off<ul><li>US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)</li><li>Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays</li></ul>Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site ProtocolBMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to <a href="mailto:adastaffingsupport@bms.com" target="_blank">adastaffingsupport@bms.com</a>. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Candidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information:&nbsp;<a href="https://careers.bms.com/california-residents/" target="_blank">https://careers.bms.com/california-residents/</a>Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at <a href="https://careers.bms.com/fraud-protection" target="_blank">https://careers.bms.com/fraud-protection</a>.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

166 Full Time Jobs in Langhorne, PA, USA