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AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives.<h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>The position is commission-based. The average compensation for this position is from $5,500-$11,000 per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Associate - BMW of Rockville

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Porter-New/Used&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul>The compensation range for this position is from $15 to $21 per hour<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Porter - BMW of Rockville

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul>The compensation range for this position is from $15 to $21 per hour<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Loyalty Coordinator- AutoNation Toyota Leesburg

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>The position is commission-based. The average compensation for this position is from $5,500 to $11,000 per month<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor - BMW of Rockville

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Porter is responsible for performing a variety of duties as it relate to the maintenance and service of vehicles. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist with service write-ups and tagging of customer cars and trucks&nbsp;</li><li>Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer&nbsp;</li><li>Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately&nbsp;</li><li>Transport customers and dealership personnel as needed&nbsp;</li><li>Perform deliveries as required&nbsp;</li><li>Clean interior and exterior of new and used vehicles&nbsp;</li><li>Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards&nbsp;</li><li>Return vehicle keys to the appropriate service consultant &nbsp;</li><li>Pick up vehicles from and deliver vehicles to storage&nbsp;</li><li>Pick up parts from the Parts Department &nbsp;</li><li>Test batteries of customer vehicles in service drive&nbsp;</li><li>Maintains building and ground as needed&nbsp;</li><li>Assist with shop clean-up and deliveries when needed&nbsp;</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or equivalent</li><li>6-12 months of previous work experience (preferred)&nbsp;</li><li>Ability to read and comprehend written instructions and information&nbsp;</li><li>Demonstrated effective communication and interpersonal skills&nbsp;</li><li>Ability to handle machinery safely &nbsp;</li><li>Ability to drive manual transmission vehicles&nbsp;</li><li>Demonstrated customer service skills&nbsp;</li><li>Must have a valid drivers license</li><li>Ability to operate an automobile&nbsp;</li></ul>The compensation range for this position is from $15.00-$21.00 per hour<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Porter - AutoNation Toyota Leesburg

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Love the smell of fresh-baked bread? If so, we have the job for you. Texas Roadhouse is looking for a Baker who believes in made from scratch food and loves baking.As a Baker your responsibilities would include:<ul><li>Following proper sanitation guidelines</li><li>Preparing food that is up to Texas Roadhouse standards</li><li>Baking our famous fresh baked bread</li><li>Exhibiting teamwork</li></ul>If you think you would be a legendary Baker, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Baker

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?Working on the Service Operations Team, the Service Advisor acts as the liaison for repair shops and fleet customers. In this position, you will help us grow the fleet vertical by providing exceptional customer service, minimizing any down time, and scheduling regular preventative maintenance and additional repairs. Additionally, you will be responsible for explaining any recommendations to the customer in easy-to-understand language and suggest opportunities to keep the fleet vehicles safe, establishing RepairSmith as THE go-to vendor for fleet maintenance and repair services.<h2>WE WILL DEPEND ON THIS PERSON TO</h2><ul><li>Proactively&nbsp;reach out to fleet customers to&nbsp;set, confirm and prepare for appointments so they can have a great service experience&nbsp;</li><li>Determine vehicle needs based on&nbsp;fleet vehicle information and predetermined pricing/packages;&nbsp;walk through possible issues over the phone&nbsp;with authorized individuals&nbsp;</li><li>Use a consultative selling process to assist&nbsp;fleet customer&nbsp;in planning for ongoing required maintenance of their vehicles; set up regular maintenance schedule&nbsp;</li><li>Produce repair orders for customers, including cost&nbsp;using the negotiated fleet contract, as well&nbsp;as&nbsp;time estimates,&nbsp;minimizing any down time,&nbsp;with full transparency&nbsp;</li><li>Assist in producing negotiated fleet prices and packages when necessary&nbsp;</li><li>Order required parts in advance and coordinate with dispatch team&nbsp;</li><li>Follow up with&nbsp;fleet&nbsp;on the status of their vehicle(s),&nbsp;based on how the&nbsp;fleet&nbsp;customer wants to be informed</li><li>Get authorization for additional recommended repairs when applicable&nbsp;</li><li>Follow up with&nbsp;fleet&nbsp;customers to ensure satisfaction&nbsp;</li><li>Assist with producing monthly statements and organizing repair orders&nbsp;</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>YOU SHOULD HAVE</h2><ul><li>Prior sales experience preferred&nbsp;</li><li>Prior Automotive experience preferred&nbsp;</li><li>Prior fleet management or relevant experience preferred&nbsp;</li><li>Proven ability to provide an exceptional customer experience&nbsp;</li><li>Ability to set and achieve targeted goals</li><li>Demonstrated communication, consultative, interpersonal and organizational skills&nbsp;</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology (AllData,&nbsp;ShopBoss, etc.)&nbsp;</li><li>High school diploma or equivalent&nbsp;</li><li>ASE certification is a plus&nbsp;&nbsp;</li></ul>This position is commission-based. The average compensation for this position is from $5,500 to $11,000 monthly.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Advisor - AutoNation Honda Dulles

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The CNA performs personal care, homemaker assistance and defined nursing procedures for patients and their caregivers while under RN direction and supervision.Qualifications:<ul><li>High school diploma or GED or an equivalent combination of education and experience</li><li>Current certification as CNA in the state in which employee will be working</li><li>Minimum of six (6) months of CNA or Home Health Aide experience preferred</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>For current Hope Employees: BLS should be obtained by January 1, 2025</li><li>For current Capital Caring employees: BLS should be obtained by November 1, 2024</li></ul><ul><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Reliable transportation to meet work schedule</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Ability to communicate (written and verbal) in English</li><li>Ability to manage the emotional stress of working with and caring for ill patients and their families</li><li>Ability to perform the essential functions and physical requirements (including, but not limited to: lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodation</li><li>Must be able to physically access any home or facility in assigned area (i.e., navigate stairs and narrow spaces, tolerate heat and lack of air conditioning)</li><li>Must be able/willing to have contact with individuals with communicable diseases</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position</li></ul>Responsibilities of all employees:<ul><li>Represent Company professionally at all times through care delivered and/or services provided to all clients</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse</li><li>Comply with Company policies, procedures and standard practices</li><li>Observe Company's health, safety and security practices</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within Company</li><li>Use resources in a fiscally responsible manner</li><li>Promote Company through participation in community and professional organizations</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels • Improve own professional knowledge and skill level</li><li>Advance electronic media skills.</li><li>Support company research and educational activities</li><li>Share expertise with co-workers both formally and informally</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li><li>Job Responsibilities:</li><li>Maintains competencies/contact hours as required by Company and regulations.</li><li>Provides only patient/caregiver services according to written Aide/Caregiver Plan of Care and Company policies and procedure.</li><li>Practices safe and proper body mechanics relative to moving, positioning and transferring patients.</li><li>Assists patient and or caregiver in maintaining a clean and safe home.</li><li>Provides caregiver relief as part of the Plan of Care.</li><li>Transports supplies, lab specimens, documents and other items needed to meet the Plan of Care as requested by the RN.</li><li>Under the direction or supervision of an RN, the Aide may perform activities that promote activities of daily living.</li><li>Contributes to the development of the Plan of Care by reporting observations to RN.</li><li>Communicates any significant issues or symptoms to the RN or Clinical Manager.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the LPN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency</li><li>Performs other duties as assigned.</li><li>Some locations may require:</li><li>Cross training to field (home/facility/admission) positions of equal licensure/certification and scope when hospice house census calls for flexible staffing.</li><li>Physical Demands for Post Offer/Pre-Placement (The demands described below are representative of those that must be met by an individual to perform the essential functions of the job, with or without reasonable accommodation.):While performing the duties of this job, the following abilities are required: see; hear; talk; walk; use hands to finger, handle or feel.Frequently required to: safely transfer/ambulate patients; stand; sit; reach with hands/arms; lift; bend; pull; push; balance.Occasionally required to: stoop/crouch; kneel; climb stairs.</li></ul>This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

Chapters Health System

CNA ( night shift)  - Capital Caring Health

As a Manager of Team Member Experience, you will create an exceptional experience for our Team Members throughout their life cycle with Cooper’s Hawk.&nbsp; You will impact how we attract, connect, engage, and retain them, by promoting and living our company values and thereby supporting the growth of our business. This position oversees key responsibilities related to the Team Member experience, broken down into the following categories: hiring, training, onboarding/offboarding, celebration/recognition, engagement, talent management, shift, and human resources.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off&nbsp;</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual&nbsp;Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>What You’ll Do&nbsp;<ul><li>Hire <ul><li>Develop staffing plans for each quarter and provide insight into potential shortfalls</li><li>Partner with Talent Acquisition to ensure that Team Member sourcing strategies are in place (i.e., ads, hiring fairs, referral bonuses)</li><li>Ensure that the applicant tracking system and hiring inboxes are maintained and organized daily</li><li>Ensure all open shifts/positions are posted internally and existing Team Members have the opportunity to apply/request&nbsp;</li></ul></li></ul><ul><li>Train <ul><li>Work closely with Lead Restaurant Trainers, On-the-Job Trainers, and New Restaurant Opening Trainers to ensure comprehensive understanding of CH standards and that all training programs are being executed as prescribed</li><li>Collaborate with fellow managers to identify where standards are and are not being satisfied; develop plan to train/retrain as needed</li><li>Ensure appropriate inventory and ordering of hourly training materials and uniforms</li><li>Administer hourly Team Member training qualifications and communicate progress to department manager along with suggestions for additional training if needed</li><li>Conduct 30, 60, 90 day check-ins with hourly trainees to gauge progress and partner with department manager on feedback</li><li>Communicate any training feedback, opportunities, or obstacles to the Lead Restaurant Trainer and appropriate department manager</li><li>Participate in hourly Team Member orientations&nbsp;</li></ul></li></ul><ul><li>Onboard/Offboard <ul><li>Ensure a positive onboarding experience for our new hires through organization, preparation, and communication</li><li>Ensure timely processing of all phases of onboarding and offboarding including Team Member hires, transfers, and terminations</li><li>Check in with Team Members upon departure to get feedback about their experience&nbsp;</li></ul></li></ul><ul><li>Celebrate &amp; Recognize <ul><li>Promote a culture of fun and celebration</li><li>Ensure Team Member celebrations take place (i.e., tenure, anniversaries, birthdays, life events, holiday party, Wine Club goal achievement)</li><li>Oversee Team Member charity events including gathering Team Member feedback regarding event selection, organizing participants, and coordinating arrangements</li></ul></li><li>Engagement <ul><li>Oversee the creation of monthly boards that include tasting notes, Chef Recs, new products, and Wine Club events</li><li>Coordinate and support Team Lunches, Focus Groups, and Community Survey</li><li>Review engagement feedback and partner with GM to develop a plan for engagement and retention</li><li>Conduct Stay Interviews as needed to strengthen Team Member retention and engagement; analyze feedback and trends to share insights with GM and AD</li><li>Support Diversity, Equity and Inclusion Initiatives in the restaurant</li><li>Advocate for the business and Team Members to better the Team Member Experience&nbsp;</li></ul></li></ul><ul><li>Manage Talent <ul><li>Oversee cross training programs throughout the restaurant</li><li>Track and analyze time in position for all departments and help department managers identify opportunities to grow and develop existing Team Members</li><li>Partner with department managers to identify talent for hourly supervisor program</li><li>Partner with department managers to identify talent for LRTs, OJTs, and NROTs</li><li>Partner with department managers to build an hourly Team Member pipeline to management&nbsp;&nbsp;</li></ul></li></ul><ul><li>Shift <ul><li>Attend front-of-house, kitchen, and manager Community meetings</li><li>Attend weekly manager meeting and bring a list of the Team Members that have recently onboarded and offboarded for awareness, insight, and discussion</li><li>Observe new Team Members on shift to assess preparedness for role and work with department managers to identify additional training needs to support success</li><li>Interact with Guests and Team Members in the dining room, Tasting Room, bar, and host stand to gauge satisfaction and stay involved with Team Members' day-to-day&nbsp;</li></ul></li></ul><ul><li>Human Resources <ul><li>Provide direction to Team Members for Paylocity functions, including setting up direct deposit, updating personal information, and submitting time-off requests</li><li>Ensure hourly Team Member files are kept updated and organized</li><li>Oversee hourly certification status and communicate needs for management follow up</li><li>Stay up to date on benefits offered to hourly Team Members&nbsp;</li><li>Track benefit utilization and support Team Members in leveraging benefits, such as health insurance, Wellness Discount, and Employee Assistance Program (EAP)&nbsp;</li><li>Ensure that annual benefits open enrollment is clearly communicated and promoted to all hourly Team Members</li><li>Partner with department managers and Human Resources to coordinate leave-of-absence (LOA) and return-to-work (RTW); work with department managers to stay connected with Team Members while they are on leave and support their transition as they return to work</li><li>Ensure the handbook/PCI signoff process is well communicated, and participation is 100%</li><li>Ensure that hourly Team Member breaks are being managed to compliance</li><li>Ensure that hourly Team Member primary positions are maintained in HR/IT systems</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul></li></ul>What You’ll Need&nbsp;&nbsp;<ul><li>Must represent Cooper's Hawk Values&nbsp;</li><li>Must be at least 21 years of age&nbsp;</li><li>Must have experience as a New Restaurant Opening Trainer, Lead Restaurant Trainer, or in management at Cooper's Hawk Winery &amp; Restaurants or have previous management experience with another restaurant concept</li><li>Must have a passion for hospitality</li><li>Has knowledge of operations in the tasting room, front of house, and kitchen to understand the Team Member experience in each part of the restaurant&nbsp;</li><li>Is able to communicate clearly and effectively with strong interpersonal and leadership skills</li><li>Has the ability to multi-task and work effectively in a fast-paced environment</li><li>Maintains basic knowledge of first aid and handling emergencies</li><li>Has the ability to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Has the ability to perform essential functions to company standards with reasonable accommodation</li><li>Must be able to read, write, and understand English</li><li>Must be able to lift and carry up to 50 lbs.</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Ability to work flexible shifts and schedules, inclusive of weekends and some holidays&nbsp;</li></ul>Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

Cooper's Hawk Winery and Restaurants


    Manager, Team Member Experience
  

Our Assistant General Manager compensation range is $70,000-$84,000 with 10% bonus potential.As an Assistant General Manager, you’ll help oversee a multi-faceted high-volume full-service restaurant, with a retail component and Wine Club program. As a Cooper’s Hawk Brand Ambassador, you’ll be responsible executing exceptional operations during shift execution, from the food we serve from our scratch kitchen to the Guest service we provide in our restaurant.&nbsp; You’ll provide Management and Hourly Team Members with leadership and development, while partnering closely with the General Manager to achieve restaurant goals and build the Wine Club Community by educating our guests on the program and inviting them to join.&nbsp;&nbsp;What You’ll Get<ul><li>Incredible Discounts: <ul><li>Monthly Dining Allowance</li></ul><ul><li>50% Dining and Carryout</li><li>40% Retail Wine</li><li>20% Retail and Private Events</li><li>Monthly Complimentary Wine Tasting for Two&nbsp;</li></ul></li></ul><ul><li>Medical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness Program</li><li>Company Matching 401(k) Retirement Savings Plan</li><li>Flexible Savings Accounts- Health and Dependent Care</li><li>Health Savings Account&nbsp;</li><li>Long-Term Disability; Voluntary Short-Term Disability</li><li>Basic Life and AD&amp;D Insurance (with option to purchase additional coverage) </li><li>Paid Parental Leave</li><li>Highly Competitive Pay plus Team Member Incentives &amp; Rewards&nbsp;&nbsp;</li><li>Paid Time Off</li><li>Access to Team Member Relief Program</li><li>Employee Assistance Program, providing mental health, legal and financial counseling.</li><li>“Everyday Benefits” Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and services</li><li>Employee Referral Bonus Program</li><li>Milestones Recognition Program</li><li>GMs and EKMs participate in a Team Member Development program to earn a $20,000 cash incentive</li><li>Annual&nbsp;Destination Conference for General Managers and Executive Kitchen Managers</li><li>Career Development Opportunities</li></ul>&nbsp;What You’ll Do&nbsp;&nbsp;<ul><li>Oversee overall restaurant operations and complex departments including Service and Tasting Room&nbsp;</li><li>Adhere to policies and manage assigned operating systems</li><li>Ensure collaboration between kitchen and front of house operations&nbsp;</li><li>Represent company values and create a respectful, positive, and professional work environment&nbsp;</li><li>Manage people by: <ul><li>Participating in hourly team member hiring</li><li>Training and verifying team members’ understanding of Cooper’s Hawk Winery &amp; Restaurants</li><li>Reviewing and approving front of house department schedules in a timely manner</li><li>Developing other Managers, including all Restaurant and Kitchen Managers</li></ul></li><li>Be responsible for overseeing training for Managers in Development, Lead Restaurant Trainers and new Team Members</li><li>Focus on service &amp; food standards and assist General Manager with weekly inventory procedures when needed</li><li>Be responsible for maximizing financial and operational results, as well as weekly financial reporting and inventory audits with General Manager oversight</li><li>Build and maintain Wine Club Community, by ensuring our Front of House Team Members have the training and resources needed to educate guests about our wine club program and invite them to join</li><li>Effectively operate computer systems including a POS System, Online Team Member Scheduler, Inventory/Ordering software and the Microsoft Office Suite</li><li>Maintain safe, secure and healthy work environment and food safety&nbsp;</li></ul>&nbsp;What You’ll Need&nbsp;<ul><li>3-4 years of supervisory experience in a full-service restaurant. Scratch kitchen experience preferred&nbsp;</li><li>A minimum age requirement of 21 years</li><li>Excellent verbal and written communication skills&nbsp;</li><li>Ability to read, understand and communicate in English&nbsp;</li><li>Demonstrates financial acumen</li><li>Proficient in Microsoft Office Suite</li><li>Is results-driven; able to coach team to hit restaurant targets (i.e. Wine Club Community growth)</li><li>Preferred certifications include ServSafe and state/local licensing requirements</li><li>Must be able to lift and carry up to 40 lbs.&nbsp;</li><li>Must be able to stand for at least 10 hours per shift</li><li>Must have the ability to work 50-60 hours per week</li><li>Must be able to work flexible shifts and schedules, inclusive of weekends and some holidays</li><li>Maintains a professional image by adhering to guidelines listed in the Team Member Handbook&nbsp;</li></ul>&nbsp;Cooper’s Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Cooper’s Hawk.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Cooper’s Hawk is an equal opportunity employer.  All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Cooper’s Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. About Us Cooper's Hawk Winery &amp; Restaurants was created with the inspiration of bringing the Napa Valley experience to all of America, by combining an elegant tasting room with a polished casual restaurant and scratch kitchen. Cooper's Hawk wines have won hundreds of awards and are the Official Wines of the Screen Actors Guild® Awards. We are built upon the belief that food and wine hold the power to forge a COMMUNITY, and with the world's largest wine club membership, we are paving the way to democratizing the good life!

149 Full Time Jobs in Leesburg, VA, USA