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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Launched in 2012, Amex Offers is a digital advertising platform that connects Merchants and brands with the tens of millions of American Express Card Members across the globe. The Amex Offers team develops strategic marketing partnerships that deliver unique differentiated value for Merchants and Advertisers to reach these high-spending Card Members in the digital channels where they engage with American Express, delivering deep insights and maximizing results. Through this complete marketing solution, we can help advertisers get laser-focused on who our mutual customers are, what they want, and how we can meet their needs.We are seeking a commercially minded Manager of US Advertiser Analytics to lead the strategic analytics supporting our merchant partnerships and the adoption/sales of Card-Linker Offer (CLO) / AMEX Offers solutions. In this highly visible and client-facing role, you will work together with Business Development, Customer Success and Product to develop compelling data-driven insights that unlock growth opportunities for merchants, optimize campaign performance, and shape our CLO value proposition.&nbsp;The successful candidate be a bridge between data and dealmaking – influencing revenue outcomes by helping merchants/advertisers understand the measurable impact of their spend and how CLO programs can drive incremental growth and return on advertising spend.&nbsp;This role requires a strong focus on defining efficient growth opportunities, critical advertiser-specific nuances, an ability to lead advertiser prioritization and strategic account planning. Core to this is stakeholder management, clear communication, and data-drive perspectives.&nbsp;Ideal candidates will have analytics or consulting backgrounds, experience directly working with card networks or transaction data and familiarity with CLO platforms affiliate marketing or bank loyalty ecosystems. Leadership experience is highly desirable.Key Responsibilities<ul><li>Act as the analytics lead in strategic merchant / advertiser conversations, providing pre-sales insights, performance forecasts and ROI modelling.&nbsp;</li><li>Ability to spot under-leveraged audiences, valuable segments, untapped offering constructs and CLO specific trends that drive ROI</li><li>Understand advertiser’s KPI’s (Brand lift, ROI, conversion) and how to translate their goals into measurable campaign objectives using 1st, 2nd and 3rd party data.&nbsp;</li><li>Ability to partner with product, sales, and marketing teams to identify trends, generate hypotheses, and articulate how insights align with advertiser objectives and Amex Offers’ overall growth strategy.</li><li>Deliver post-campaign analysis and insights that quantify lift, incrementality and customer behavior change.</li><li>Partner closely with Business Development, Customer Success, Product and broader analytics teams to refine and evolve AmEx Offers &amp; Digital Media value proposition.</li><li>Deliver insights more broadly Influence go-to-market strategies by identifying vertical-specific trends and merchant priorities.</li><li>Skilled in presenting insights to both technical and non-technical audiences, including senior leadership and external partners.</li><li>Experience designing and interpreting A/B tests and incrementality studies to understand offer impact and optimize future targeting.</li></ul>Minimum Qualifications<ul><li>8+ years in analytics, consulting or data science roles, with some experience in client-facing, commercial context.</li><li>Proven experience supporting revenue or sales teams; preferably in Ad Tech, Card-Linked Offers, Payments, or loyalty marketing (airlines, lodging, dining, retail, e-Commerce, entertainment)</li><li>Expertise in SQL, Excel, and data visualization tools (e.g. Tableau, Power BI, Looker); Python is highly desired.</li><li>Deep understanding of marketing measurement</li><li>Strong commercial acumen with the ability to balance statistical rigor with business pragmatism.&nbsp;</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Senior Manager-Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant and Network Services (GMNS) is the merchant network of American Express that acquires and maintains relationships with millions of merchants around the world who welcome American Express-branded Cards. The Merchant Acquisition and Supplier Enablement (MASE) team within GMNS is a nationwide organization comprised of over 160 professionals dedicated to signing and enabling U.S. merchants for AXP Card acceptance.The Manager of Business Development (MBD) is a direct sales position on the NY/NJ District Sales team within the Eastern Region of Merchant Acquisition. This position will focus on high value prospects that have an annual sales revenue up to $1B within B2B verticals and segments that do not currently accept the Card as a form of payment. This role will also work closely with our Global Commercial Services (GCS) and the Regional Centralized Client Management teams to expand B2B coverage, drive charge volume, and a focus on Welcomed Acceptance.&nbsp; The successful candidate will use his/ her in-depth knowledge of American Express and target industries to partner with prospects and internal stakeholders across the blue box to devise and implement innovative deal constructs to unlock previously untapped opportunities.<ul><li>Track record of conceiving, structuring, selling in, and implementing creative, innovative deals</li></ul><ul><li>Ensures proper business process, conduct and compliance controls and adherence&nbsp;&nbsp;</li></ul><ul><li>Demonstrated ability to form relationships and drive consensus with key internal stakeholders, including pricing, legal, Card issuers, Risk, and other internal partners</li></ul><ul><li>Strong financial acumen. Excellent financial and analytical skills used to prepare and present quantitative analyses to prospects.</li><li>Strong primary and secondary account/ industry research skills; demonstrated ability to leverage professional network and third-party sources to develop deep understanding of prospect needs, anticipated objections, and potential leverage points</li></ul><ul><li>Excellent communication skills, both written and verbal. Strong executive presence.</li></ul><ul><li>Strong negotiation skills; demonstrated ability in building rapport and earning credibility with prospects.</li></ul><ul><li>Flexible; comfortable in a fast-paced environment with evolving priorities and changes in direction.</li></ul><ul><li>Bachelor’s degree and 5+ years of successful outside sales experience.</li></ul><ul><li>Proficiency with Salesforce.com an asset</li></ul>Applicant must have a valid driver's license. A motor vehicle records check will be conducted for all successful candidates at the time of offer. Disclosure of all moving violations within the last 3 years (Including, but not limited to: speeding tickets, refusal to submit to blood alcohol content, reckless driving, leaving scene of accident, and driver’s license suspension for moving violations) is required during the application process.Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Business Development-Sales (Lower Manhattan/NYC)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a highly motivated and innovative US Credit / Debit Bureau Outbound Reporting Policy &amp; Analytics team within the Credit and Fraud Risk organization.This team owns the strategy and policies that govern how US Consumer, Small Business, and Corporate accounts are reported to the consumer, commercial, and debit bureaus, among other priorities.The incumbent will have the exciting opportunity through analytics to collaborate with colleagues across the enterprise to elevate the quality, governance, freshness, and efficiency of US outbound bureau reporting policies. Key responsibilities include:<ul><li>Generate data-driven insights into the US credit and debit bureau reporting processes, helping to identify and size potential gaps.</li><li>Leverage external data analytical sandboxes for competitor bureau-reporting analytics and benchmarking.</li><li>Investigate individual customer complaints and escalations from a bureau reporting standpoint.</li><li>Perform analytic work aimed at mitigating the volume of records being rejected by the bureaus.</li><li>Assess and identify opportunities to enhance bureau reporting policies.</li><li>Support testing and validation of bureau reporting logic changes.</li><li>Partner closely with cross-functional teams in Operational Bureau Governance, Risk Products &amp; Data Strategy, and others within Credit and Fraud Risk.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in quantitative field (Business Analytics, MIS, Statistics).</li><li>Master's degree in quantitative field OR 1+ years of relevant analytics experience.</li><li>Self-starter with experience managing multiple tasks with tight deadlines.</li><li>Proven ability to translate a problem/question into a clear, efficient analytic approach.</li><li>Proven ability to summarize, visualize, and communicate data findings to a less technical audience.</li><li>Excellent relationship-building and collaboration skills.</li><li>Proficiency with SQL or similar analytic programming language</li></ul>Preferred Qualifications<ul><li>1+ years of relevant analytics experience in the financial services industry.</li><li>Experience with Hive or Python is a plus.</li><li>Experience with data visualization (e.g. Tableau).</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.The Campaign Solutions and Execution Management Team provides critical project management for E2E marketing campaigns with thoughtful strategy and detailed planning.Members of this team are responsible for leading dedicated cross-functional teams of campaign execution experts to drive efficient and timely campaign execution for new products and partnerships or high risk/high visibility marketing initiatives.The Analyst/Senior Analyst on this team will be responsible for providing project management support to the team leader. He/she will learn how a marketing campaign goes from being an idea to being live in market.This role will have the opportunity to work with key stakeholders including Product, Product Development, Marketing, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Compliance Review, US Web Solutions, and more)Key Responsibilities:·Provide comprehensive marketing campaign support to Marketing partners across US Marketing Partners in support of American Express’ strategic priorities.·Activities include: Project Management support including, Tracking Issue Logs, Project Timelines, Meeting Preparation, Meeting Minutes/Recaps and more&nbsp;·Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.·Build AXP Marketing Operations expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.·Provide outstanding customer service to marketing colleagues across the enterprise.·Help Identify and prioritize opportunities for improvement to campaign execution processes based on issue logs, reoccurring issues, etc.·Lead Best Practice sharing across enterprise stakeholders for various Marketing &amp; Comms related functional/process elements based on project learnings·Support change management planning, training and communication activities (updates to onboarding materials, etc.)·Support MarOps reporting/capacity management·Problem solving and troubleshooting skills with the ability to exercise mature judgmentMinimum Qualifications·Passion for/interest in Marketing Operations (MarOps) and/or Project Management &amp; Delivery.·Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.·Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.·Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.·Strong problem-solving skills and willingness to get into the details to identify solutions.·Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.·Experience working in a deadline driven production-oriented environment.Preferred Qualifications·Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.·Proficiency with Microsoft Office, Slack.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible— and we’re proud to back each other every step of the way.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path.Where are these roles located within American Express?The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.This role sits within Enterprise MarOps Solutions within ECMX.The EMS organization is a global team responsible for consultation and execution of US and international marketing campaigns including channel set-up and deployment.Additionally, this organization leads creative review &amp; approval processes for all US marketing content &amp; creative.This team conducts process solution design &amp; optimization, providing inputs into MarTech transformation.The Campaign Solutions and Execution Management Team provides critical project management for E2E marketing campaigns with thoughtful strategy and detailed planning.Members of this team are responsible for leading dedicated cross-functional teams of campaign execution experts to drive efficient and timely campaign execution for new products and partnerships or high risk/high visibility marketing initiatives.The Analyst/Senior Analyst on this team will be responsible for providing project management support to the team leader. He/she will learn how a marketing campaign goes from being an idea to being live in market.This role will have the opportunity to work with key stakeholders including Product, Product Development, Marketing, Brand, General Counsel’s Office, and a variety of teams within ECMX (e.g. Compliance Review, US Web Solutions, and more)Key Responsibilities:·Provide comprehensive marketing campaign support to Marketing partners across US Marketing Partners in support of American Express’ strategic priorities.·Activities include: Project Management support including, Tracking Issue Logs, Project Timelines, Meeting Preparation, Meeting Minutes/Recaps and more&nbsp;·Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall risk - ensuring we can deliver on the promise to our customers.·Build AXP Marketing Operations expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.·Provide outstanding customer service to marketing colleagues across the enterprise.·Help Identify and prioritize opportunities for improvement to campaign execution processes based on issue logs, reoccurring issues, etc.·Lead Best Practice sharing across enterprise stakeholders for various Marketing &amp; Comms related functional/process elements based on project learnings·Support change management planning, training and communication activities (updates to onboarding materials, etc.)·Support MarOps reporting/capacity management·Problem solving and troubleshooting skills with the ability to exercise mature judgmentMinimum Qualifications·Passion for/interest in Marketing Operations (MarOps) and/or Project Management &amp; Delivery.·Energetic self-starter with excellent attention to detail, strong process/project management and organizational skills with the ability to think end-to-end.·Excellent verbal and written communication skills, with ability to translate and explain technical concepts in a simple, easy to understand way.·Excellent relationship/partner management skills/experience with ability to interact, consult and influence up and down across multiple partners/stakeholders.·Strong problem-solving skills and willingness to get into the details to identify solutions.·Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.·Experience working in a deadline driven production-oriented environment.Preferred Qualifications·Experience/familiarity with workflow management tools/platforms (e.g., Salesforce) a plus.·Proficiency with Microsoft Office, Slack.

Senior Analyst, Marketing - Enterprise MarOps Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.Join #TeamAmex and let’s lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”We are seeking an Associate Digital Product Manager to support the development and delivery of data products that enable enterprise risk data aggregation and regulatory reporting. This role is part of a multi-year transformation to modernize the Integrated Risk Management (IRM) platform and deliver accurate, traceable, and timely data to meet internal and external reporting obligations. You will work closely with senior product managers, engineers, and risk and compliance partners to help shape solutions that meet regulatory expectations such as BCBS 239, CCAR, and other data lineage and aggregation requirements.You will support day-to-day product development for risk data ingestion, transformation, and reporting capabilities, while helping ensure product features meet both business needs and compliance standards. This includes writing user stories, validating data requirements, and testing features that enable aggregation across multiple risk domains. You’ll play a key role in documenting reporting logic, helping to ensure data accuracy, and assisting in the development of controls to support data quality and auditability. This role is ideal for someone interested in financial regulation, risk technology, and the intersection of product management and data governance.Key Responsibilities:<ul><li>Assist in delivering platform capabilities that support risk data aggregation, lineage, and reconciliation.&nbsp;</li><li>Translate regulatory and stakeholder reporting requirements into actionable product features.&nbsp;</li><li>Collaborate with business, compliance, and technology teams to define data sourcing, transformation, and control rules.&nbsp;</li><li>Support the development of standard reporting templates, dashboards, and automated distribution mechanisms.&nbsp;</li><li>Help manage data-related controls and metrics that support compliance with BCBS 239 and other frameworks.&nbsp;</li><li>Document data definitions, calculation logic, and lineage as part of risk data reporting workflows.&nbsp;</li><li>Coordinate UAT, data validations, and defect management in partnership with analytics and testing teams.&nbsp;</li><li>Participate in risk and regulatory reviews to support internal and external audits or examinations.&nbsp;</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in information systems, Finance, Data Analytics, or a related discipline.&nbsp;</li><li>Familiarity with regulatory reporting concepts (e.g., BCBS 239, CCAR, Basel, or FDIC reporting).&nbsp;</li><li>Understanding of risk or compliance data domains such as credit risk, operational risk, or issue management.&nbsp;</li><li>Proficiency with agile delivery processes and tools like Jira or Confluence.&nbsp;</li><li>Ability to manage multiple priorities with attention to detail and data traceability.&nbsp;</li><li>Experience documenting requirements for data transformations and validation logic.&nbsp;</li><li>Strong collaboration skills to work across risk, compliance, engineering, and audit functions.&nbsp;</li><li>Interest in product development, data quality frameworks, and data governance principles.&nbsp;</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Comm’s &amp; Mar-Tech Experiences (ECMX) team is a Marketing Centre of Excellence formed to support business units across the enterprise. This role will support the ECMX organization and is responsible for growing the American Express brand in more than 150 countries around the world.As a Manager this individual will be responsible for leading solutioning for projects spanning our Enterprise Objectives, including transformations, innovations, proof of concepts, migrations, etc. This role will help define and build the future of our ecosystem by creating solutions, architecture, project plans and roadmaps across the Eligibility Engagement Ecosystem. In this role you will be a part of the Martech Transformation using Adobe CDP suite. This team plays a critical role in overall Marketing targeting audience setup, execution and fulfillment of marketing offers across multiple channels. You will partner with colleagues in Product, Engineering, and Business. You will work closely with Marketers, Data Analysts, Technical Architects, and Product Owners on the creation and delivery of Features. This individual will be responsible for creating and presenting updates and roadmaps to leadership on a regular cadence.This individual will run Stakeholder and Leadership Communications, escalating potential roadblocks, tracking milestones, identifying and documenting issues, and celebrating successes. Success in this role will be directly related to the individual’s ability to effectively engage, learn, and deliver high quality solutions while working with a large and diverse set of stakeholders and team members. An ideal candidate will be interested in product solutions design, technology modernization, and Mar-Tech Products. The candidate should be a quick-learner, curious problem solver and adept at working in a fast-paced environment.This individual will be responsible for identifying and translating needs into actionable artifacts that truly meet the business needs. This individual will conduct full lifecycle activities that include discovery to identify business needs, requirements analysis and design using SAFE/Agile methodology.Essential Responsibilities:•Collaborate and communicate across multiple VP groups and stakeholders.•Work closely with technical architects to form a solution for internal projects and capabilities.•Identify gaps/pain points in marketing process flow and capabilities and translate into actionable features.•Collaborate across the business to uncover true business needs and ensure solutions effectively and scalable to achieve desired outcomes.•Partner with key stakeholders to identify and document needs.•Create and manage documentation at project level.•Collaborate with cross-functional teams, including marketing, Marketing operations, Design, Engineering, DevOPS, Info security.•Ability to contribute to overall MarTech product design, roadmap &amp; work in partnership with key stakeholders at local and global to launch new functionalities and feature enhancements, aligned to product OKRs•Contribute to the creation of Rally/JIRA/Confluence artifacts for development teams.•Assign and coordinate dev requirements with Product Owner teams.•Be creative thinker, able to re-envision existing processes to support new product development and product improvements.Education/Experience:•Bachelor’s Degree (or higher) - required•Minimum 5 years’ experience working in a Financial and/or Professional Services Firm – required•Experience with Agile methodologies (certification preferred) – requiredMinimum Qualifications•Critical thinking skills with a willingness to challenge the status quo – required.•Project Management skills - required.•Strong leadership skills – required.•Excellent communication skills (verbal and written) – required.•Ability to work independently and as part of a team – required.•Strong desire to learn new systems/software applications – required.•Experience with Customer Data Platforms &amp; related tool sets, e.g. Adobe CDP, Journey Optimizer, Workfront, Salesforce Data Cloud, Marketing Cloud, mParticle, Segment. -required•Self-motivated/self-directed/self-learner – required.•Excellent organizational skills including attention to detail, handling, and prioritization of multiple priorities, managing tight timelines -required.•Ability to translate technical terminology to business partners and business requirements to technology partners-required.Preferred Qualifications•Strong analytical skills including ability to gather and interpret various types of data – preferred.•Knowledge and experience in data management, including data mapping, governance, schema creation and customer data modeling.•Analytics expertise – preferred•Experience with compliance, privacy, risk, legal and audit procedures – preferred•Experience writing Features, User Stories and Tasks in Confluence and/or Jira - preferred.•Experience in Agile software development process such as Scrum. SAFe training and certification a plus.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Digital Product Solution Designer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?The&nbsp;Senior Manager of Product &amp; Systems Management&nbsp;will support the Director in managing and overseeing the 1st Line of Defense (1LoD) for Risk ecosystem technology platform needs. This role will focus on providing consolidated inputs to risk systems, platforms, and capabilities, including Archer and other GRC tools.The Senior Manager will assist in defining and enhancing processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk Management execution, and coordinate systems and infrastructure requirements assessment processes for risk and control management purposes within the 1LoD.&nbsp;&nbsp;This will be achieved through thorough user story documentation and carefully scripted user acceptance testing (UAT).Responsibilities Include:<ul><li>Assist the Director in serving as the 1LoD Product Manager for Risk ecosystem technology capabilities and needs to support execution of the operational risk management framework.&nbsp;</li><li>Provide consolidated 1LoD inputs to risk systems, platforms, and capabilities including Archer and other GRC tools.</li><li>Support the definition and enhancement of processes for identifying, assessing, and collecting 1LoD capability needs for Operational Risk management execution (e.g., PRSA, Issues Management).</li><li>Participate in Risk Management solution definition by partnering with various risk, business and technology teams. Advise on the recommended technologies, tools, frameworks, design, architecture for implementation.</li><li>Lead and execute thorough documentation of comprehensive user stories.</li><li>Create and oversee user acceptance testing design and execution.</li><li>Coordinate systems and infrastructure requirements assessment processes for 1LoD risk/control purposes, ensuring alignment with the strategic direction.</li><li>Collaborate with Application Owners to secure funding and prioritization to ensure the Applications fulfill 1LoD Operational Risk Management and execution needs.</li><li>Contribute to the development and maintenance of enterprise first-line foundational control components (e.g., process taxonomy/inventory, first-line RCSA/PRSA methodology).</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function).</li><li>Significant of experience in product space executing on responsibilities as noted above with expertise in user stories, designing test cases, performing and managing user acceptance testing, and performing product review/ certifications.</li><li>Knowledge of Governance, Risk, and Compliance (GRC) tools such as Archer and other related platforms.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s Degree in Finance, Business, Risk Management, or a related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience working with or in operational risk management space (e.g., Risk, Compliance, Control Management and/or Internal Audit). Experience in Agile /Kanban methodologies advantageous.</li><li>Experience working with or leading a team, both locally and internationally.</li><li>Understanding of relevant regulations and the regulatory environment, with some experience working with external regulators.</li><li>Strong communication and collaboration skills within a matrix organization, including working with client-facing businesses, Global Risk &amp; Compliance, Technology, Legal (GCO), Finance, Global Services Group, and Internal Audit.</li><li>Knowledge of first line business operations, products, and regulatory requirements pertaining to the operations and offerings of cards, payments services, lending, and deposits across consumer, small business, commercial, and corporate customer segments.</li><li>Ability to identify mission-critical areas in an internal controls framework and prioritize work accordingly.</li><li>Experience in supporting transformation and change initiatives within an organization.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Strong consultation, communication, facilitation, and presentation skills; ability to understand complex challenges and linkages and articulate them into actionable plans.</li></ul>GUARDIANSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Systems & Product Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Senior Analyst of the Prospect Marketing Enablement Team is responsible for overseeing and maintaining a portfolio of marketing campaigns across Offsite channels. This role will drive compliant, high-quality and on-time end-to-end campaign execution delivery as a central source of expertise of our internal marketing capabilities and the channels/experiences they own. This individual will ensure marketing strategies are met by assessing nuances, scope, and feasibility to translate into launch milestones. This role will collaborate closely with various teams within US Consumer Marketing and Enterprise Communications &amp; MarTech Experiences (ECMX) to support campaign setup. This role will also develop process efficiencies to deliver on the marketing plan with excellence and innovate core execution processes to improve efficiency, quality, and speed-to-market.Key Responsibilities<ul><li>Own a portfolio of marketing campaigns designed to drive incremental revenue and customer engagement, managing end-to-end campaign set up and delivery</li><li>Partner with marketing and operations teams to understand campaign objectives, develop go to market execution plans, and implement marketing campaigns to engage customers</li><li>Collaborate with stakeholders on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance</li><li>Develop and maintain campaign execution calendars and track team capacity</li><li>Participate in campaign results analyses, understanding customer behavior and providing actionable recommendations on how to improve performance against goals</li><li>Assist with hiring and training of new colleagues as they join the team, mentoring junior colleagues on best practices</li></ul><h4>Minimum Qualifications</h4><ul><li>Project management experience and organization skills, with the ability to manage tight and evolving timelines across multiple priorities to deliver flawless execution</li><li>Strong attention to detail, serving as a process-focused thinker</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>High curiosity with a desire to learn and be part of a fast-paced, dynamic team</li><li>Demonstrate collaborative approaches to drive a project/initiative to completion, contributing to a team culture that promotes teamwork and fun</li><li>Marketing campaign execution preferred</li><li>Bachelor's Degree Preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst, Prospect Marketing Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Sanctions is responsible for developing and maintaining an effective, risk-based enterprise-wide sanctions program that focuses on establishing minimum standards, overseeing effective screening processes, completing the Sanctions Risk Assessment, developing and administering training, providing reporting and key risk indicators, and serving as the Subject Matter Experts to support all business and compliance teams.&nbsp;The Global Sanctions Governance- Screening Implementation Analyst will be the&nbsp; subject matter expert partnering with business unit screening implementation teams and function as a point of contact for screening technology teams; partner with stakeholders on data quality, completeness, and accuracy based on enterprise screening standards; collaborate with business and compliance to update relevant documentation based on data standards as necessary; advise business and compliance teams processes to document gaps/exceptions to enterprise data standards and escalate as necessary (including coordination on opening risk events or issues).How will you make an impact in this role?<ul><li>Will attend Bridger implementation meetings and serve as the sanctions subject matter expert on the calls.&nbsp;</li></ul><ul><li>Will conduct the data element review and liaison with Bridger Tech and project teams to ensure accuracy.&nbsp;</li></ul><ul><li>Provide weekly updates on the status of Bridger implementations.&nbsp;</li></ul><ul><li>Attend the daily Touch base meetings with Bridger Tech</li></ul><ul><li>&nbsp;Assist the Bridger Product Owners with Bridger configurations.&nbsp;</li></ul><ul><li>Support with Bridger project documentation.&nbsp;</li></ul><ul><li>Assist with other functions in support of the Global Sanctions Team as needed</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in business, Finance, Risk Management, Data Analytics, or a related field.</li></ul><ul><li>Professional certifications such as CAMS, OR CGSS preferred.</li></ul><ul><li>3+ years of experience in sanctions compliance, financial crime compliance, or risk management.</li></ul><ul><li>Hands-on experience with sanctions screening tools (e.g., Bridger Insight or similar).</li></ul><ul><li>Proven track record in supporting system implementations or technology-driven compliance projects.</li></ul><ul><li>Experience working with data quality, completeness, and accuracy standards.</li></ul><ul><li>Strong data analysis skills — ability to conduct data element reviews and validate accuracy.</li></ul><ul><li>Proficiency with MS Excel, data visualization (charts/graphs), and reporting tools.</li></ul><ul><li>Ability to prepare and maintain documentation for audits, risk assessments, and governance reporting.</li></ul><ul><li>Strong communication and presentation skills to represent sanctions SME expertise in meetings.</li></ul><ul><li>Excellent organizational skills to manage weekly updates, daily touch-base meetings, and project timelines.</li></ul><ul><li>Collaborative mindset with ability to work across multiple stakeholders and business functions.</li></ul><ul><li>Analytical problem-solving skills to identify gaps, exceptions, and escalate issues effectively.</li></ul>Preferred Qualifications<ul><li>Prior experience in sanctions, PEP, or financial crimes compliance</li></ul><ul><li>Familiarity with international regulatory environments</li></ul><ul><li>Strong interpersonal skills and ability to build relationships with stakeholders across functions.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Global Sanctions Governance- Screening Implementation Analyst Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The GCS team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.The objective of the GCS Control Management Governance team is to establish the Operational Risk and Controls strategy for GCS, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with Enterprise Operational Risk Management programs and reporting.GCS is looking for a Senior Analyst - Control Management (Governance) focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Senior Analyst - Control Management (Governance) will:<ul><li>Support certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.&nbsp;</li><li>Track specific issues with KRI limits and risk appetite for GCS to ensure operational risks are managed within agreed thresholds</li><li>Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU&nbsp;</li><li>Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs&nbsp;</li><li>Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication&nbsp;</li><li>Aggregate specific reporting areas, approvals/exceptions and support "change-the-function" activities for the BU&nbsp;</li><li>Support sharing insights, better practices, themes, etc. across the enterprise&nbsp;</li></ul>Minimum Qualifications:<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li><li>Project management, communication, and interpersonal skills&nbsp;</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;&nbsp;</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;&nbsp;<ul><li>Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds&nbsp;</li><li>Translating operational risk strategy and appetite into execution guidelines&nbsp;</li><li>Facilitating the implementation of the operational risk governance frameworks&nbsp;&nbsp;</li><li>Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards&nbsp;&nbsp;</li></ul></li></ul>Salary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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