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Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Primary Duties/Responsibilities: <ul><li>Availability for shift duty (as may be required).</li><li>Physically capable of performing manual labor.</li><li>The ability to obtain a knowledge of water utility regulations and sampling procedures.</li><li>Record and maintain statistical operating records and water quality data.</li><li>Schedule and collect samples as required by water quality regulations, customer requests, or company requirements.</li><li>Address water quality complaints.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li></ul> Knowledge/Skills/Abilities: <ul><li>Possess a general knowledge of operations.</li><li>Ability to be contacted by phone and available for any and all emergencies.</li><li>Working knowledge of mathematics.</li><li>Have the ability to interpret drawings and schematics.</li><li>Have the ability to legibly draw and write.</li><li>Ability to operate Company's SCADA system.</li></ul> Required Certification/Licenses/Training: <ul><li>Must possess a valid driver license at all times.</li><li>Must have applicable NYS Operator Grade II or higher License, or ability to obtain the same.</li></ul> Additional Information Pay Rate: $38.59 per hour. Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Operator

Position Summary:** Must have current experience in merchandising all women's apparel **As Merchandising Manager, you will be responsible for overseeing the product selection, assortment, development and execution of specific product strategies and categories. &nbsp;This includes planning pricing strategies, tracking performance and analyzing trends. You will play a critical role in ensuring that products align with customer needs, timing and expectations, while optimizing profit and contributing to the overall success of the company. Instrumental to this role will be to have a strong understanding of the brand to ensure that all products merchandised are in service of our company vision and financial goals. Ability to cultivate and maintain close partnerships with Design, Global Sourcing and the DTC and Wholesale Business channel partners is key. At EILEEN FISHER, we are a very collaborative company, so this role will continue to grow &amp; evolve. This role will report to the VP of Merchandising.Key Responsibilities:<ul><li>Curate product selection and assortments for key categories to successfully bring to market and ensure that the right product mix is executed at the right time to ensure revenue and profit optimization</li><li>Develop product assortment strategies for key owned classifications and well as product strategies by channel and account</li><li>Ensure assortments are aligned with consumer demand, and company goals.</li><li>Track and analyze sales performance, market trends and customer feedback to make informed decisions and optimize assortments.</li><li>Collaborate consistently with design, business and sourcing partners to ensure assortments meet the needs of the brand and the business.</li><li>Create, maintain and check all merchandising tools in a timely manner, with appropriate follow-up and communication in partnership with Assistant Merchandiser </li><li>Responsible for achieving deliverables to meet deadlines in accordance with company PLC</li><li>&nbsp;Has key partnership in reviewing pricing strategies, and suggesting adjustments as needed, to achieve goals</li></ul>PERFORMS OTHER RELATED DUTIES AND ASSIGNMENTS AS REQUIRED.** This role will be hybrid in Irvington NY, with flexibility to be in person up to 5 days/wk. when required ** Benefits• Corporate employees work 9/80 schedule (every other Friday off)• Annual Company Bonus Plan• 401(K)• Employee Stock Ownership Plan• Generous Paid Time Off (including holidays &amp; year-end closure, personal observance days, sick/personal)&nbsp;• Comprehensive Health Insurance (medical, dental, FSA &amp; HSA, life ins, etc.)• Flexible Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)• Commitment to wellbeing activities (Employee Assistance Program, wellness gatherings)• Clothing Allowance• EILEEN FISHER Friends Discount Program (25% off product) <h4>Required Experience</h4>Education:BA/BS in Merchandising, Business or a related field or equivalent experience<ul><li>Requires a minimum of 5 years of progressive experience in an apparel merchandising role </li><li>Strong apparel background and visual merchandising skills</li><li>&nbsp;Strategic, innovative thinker with effective communication and presentation skills</li><li>Ability to work with many teams: Fosters highly collaborative relationships with cross functional partners</li><li>Analytical Acumen: Ability to interpret sales data, forecasts, and trends to draw meaningful insights</li><li>Follow through and attention to detail: Ability to manage product assortment from inception through operationalizing</li><li>Possesses strong organizational and time management skills</li><li>Experience leading a direct report</li><li>Proficiency in using merchandising software and Excel</li></ul>EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season.&nbsp; And we make our clothes to last—and then take them back through our Renew team to be reworn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.&nbsp;Values Statement:As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are authentic·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We thrive in connection·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We trust each other·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We innovate through creativity·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are committed to the health of the whole·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; We are united by purposeThe salary range for this role is $100,000- 125,000/yr. dependent upon experience and qualifications. In addition, we offer competitive benefits including a generous clothing allowance and a wellness reimbursement program.EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.#EF123

Eileen Fisher

Merchandising Manager

EILEEN FISHER Renew is the embodiment of EILEEN FISHER's commitment to circularity and a future without waste. As an evolving and innovative take-back and reuse program, Renew collects worn or torn EILEEN FISHER garments from our customers to ensure that nothing we create goes to landfill. We ask for our clothes back because we believe that their value doesn't end with their first wear. We start by designing our EILEEN FISHER product with high quality, healthy materials and ­timeless designs that'll stay in your closet longer. When you're done with them, Renew fosters innovation so when our clothes can't be reworn or renewed, they can be remade to start their journey all over again.Values Statement:As a founder led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position, and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.<ul><li>We are authentic</li><li>We thrive in connection</li><li>We trust each other</li><li>We innovate through creativity</li><li>We are committed to the health of the whole</li><li>We are united by purpose</li></ul>Position Summary:&nbsp;EILEEN FISHER Renew is currently seeking a part-time TEMP associate to join the team in our Irvington, NY Recycling Center. The Merchandising Associate will assist the team by curating collections for our Renew Stores.**&nbsp; This role will work during the weekdays, Mon- Fri&nbsp; **Responsibilities:<ul><li>Performing quality assurance from incoming shipments</li><li>Sorting and maintaining garments into backstock</li><li>Tagging garments with hangtags and price stickers</li><li>Merchandising and fulfilling orders for Renew channels including stores and website</li><li>Packing garments into boxes for outgoing shipments</li><li>UPS processing for outgoing shipments</li><li>Support all other necessary merchandising functions as needed</li></ul>PERFORMS OTHER RELATED DUTIES AND ASSIGNMENTS AS REQUIRED .<h4>Required Experience</h4><ul><li>Retail experience – knowledge of Eileen Fisher clothing a plus</li><li>Responsible for data accuracy using a warehouse management system</li><li>Strong communication and interpersonal skills</li><li>Highly organized and detail oriented</li><li>Ability to identify opportunities and needs to best support the business</li><li>Ability to manage multiple tasks simultaneously</li><li>Must be able to work independently and with a team</li><li>Must be able to stand for extended periods of time</li><li>Proficient in Microsoft applications (Excel, Word)</li><li>Ability to lift up to 40 lbs.</li></ul>The hourly rate for this role is from $16.50- 18.00/hr.EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.

Renew Merchandising Associate Temp

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The General Counsel’s Organization (GCO) at American Express is seeking a Vice President &amp; Senior Counsel to serve as the lead lawyer for the National Client Group within the Global Merchant and Network Services division (GMNS). The successful candidate will lead a team of highly skilled lawyers responsible for negotiating complex commercial agreements and providing day-to-day legal and strategic advice in respect of the Company’s most strategic merchant relationships in the U.S. across three industry verticals: Retail; Travel &amp; Entertainment; and Everyday Spend which includes supermarkets, pharmacies, and oil &amp; gas merchants. This position requires navigating a broad range of novel business and legal issues and working seamlessly with colleagues cross-functionally. It also provides the opportunity to lead and contribute to a host of strategic projects across GMNS and to collaborate with colleagues across the GCO and the business on significant enterprise initiatives.&nbsp;The GMNS division is a core business of American Express and fundamental to the operation of the American Express global payments network. GMNS builds and maintains relationships with merchants that choose to accept the American Express Card, while simultaneously delivering differentiated products and services and driving revenue growth for both merchants and American Express. GMNS is responsible for signing merchants to accept the Card, processing Card transactions and providing marketing and other innovative programs and services to grow our merchant relationships.&nbsp;How will you make an impact in this role?Role &amp; Responsibilities:<ul><li>Lead a team of talented attorneys to provide legal and strategic advice on a broad range of matters impacting key merchant relationships, all within a dynamic business and regulatory environment&nbsp; </li><li>Negotiate and guide implementation of complex Card acceptance agreements and other commercial contracts, working in close collaboration with legal and business colleagues and other subject matter experts to deliver company objectives and mitigate risk </li><li>Engage in strategic projects spanning GMNS and the broader enterprise to advance cutting-edge business opportunities and address emerging industry trends</li><li>Identify and lead process improvements to promote agility in legal and related business operations</li><li>Serve on the leadership team of the GMNS legal team, offering thought leadership on cross-functional issues and initiatives</li><li>Build and leverage leadership, negotiation and subject matter expertise to serve as an engaging mentor, advisor and leader to colleagues on the team and across the GCO</li></ul>Minimum Qualifications<ul><li>J.D. with admission to practice law in the U.S.</li><li>8+ years of relevant work experience in a law firm and/or in-house corporate legal environment</li><li>Direct experience leading, negotiating and managing complex commercial transactions and relationships</li><li>Strong analytical and problem-solving skills, with passion for generating creative and innovative solutions</li><li>Ability to communicate complex issues clearly and persuasively, in both written and oral format, and to synthesize complex issues for senior business leaders</li><li>Excellent collaboration and teamwork skills and ability to work well in cross-functional team settings</li><li>Executive presence and ability to effectively interact at all levels within the organization and with external counterparties</li><li>Proven ability to act as a trusted advisor to senior business leaders</li><li>Ability to understand and integrate details of business operational/systemic environment in applying legal and policy requirements</li><li>Self-motivated, high level of personal energy and commitment</li><li>Proven experience leading a team of talented lawyers and collaborating on a cross functional basis</li></ul>Preferred QualificationsPrior experience in fintech, banking or paymentsSalary Range: $220,000.00 to $320,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

VP & Senior Counsel

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank (AENB) is American Express’ chartered national bank. Headquartered in Utah, AENB is the single largest entity within American Express’ business, currently representing more than 50 percent of the company’s Card Member Spending, nearly 90 percent of its lending, and more than 60 percent its of revenues.American Express National Bank provides American Express’ customers with access to consistent payments, financing, and savings products in three ways, including:<ul><li>Issuing and servicing charge and credit cards for the consumer and small business segments;</li><li>Offering commercial loans to small and midsized merchants, as well as installment loans to consumers;</li><li>Maintaining a Personal Savings program consisting of high-yield savings accounts and certificate of deposit products.</li></ul>Colleagues across American Express’ key business units (known as “affiliates”) use their experience and skills to support AENB in executing on its strategy. In addition, many of American Express’ executives also serve as officers of AENB. AENB is governed by its own Board of Directors. It is regulated, supervised, and examined by several regulatory agencies, including the Office of the Comptroller of the Currency (OCC) for wide-ranging safety and soundness and the Consumer Financial Protection Bureau (CFPB) for adherence to federal consumer financial laws. All AENB colleagues, officers, and affiliates have a long-standing commitment to driving strong and standardized risk management practices in accordance with the OCC’s Heightened Standards guidelines.The Corporate Functions Control Management team within AENB will serve as the business unit Control Management function for several corporate groups including Corporate Affairs &amp; Communications (CA&amp;C); Colleague Experience Group (CEG), General Counsel’s Organization (GCO); Global Risk &amp; Compliance (GRC); Enterprise Strategy (ES); Enterprise Shared Services (ESS); and American Express National Bank Headquarters (AENB HQ).The objective of the Corporate Functions Control Management Issues, Events &amp; Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and strengthening of controls.Corporate Functions Control Management is looking for an Analyst of Issues, Events &amp; Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization, and to help implement changes to strengthen our approach managing issues and events. &nbsp;The role will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The&nbsp;Analyst,&nbsp;Corporate Functions Control Management, Issues, Events &amp; Remediation&nbsp;will&nbsp;focus on the following:<ul><li>Assist in investigation and conduct root cause analysis to address repeated issue types</li><li>Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis)</li><li>Assist portions of the remediation process, these may include:</li><ul><li>tracking progress</li><li>validating resolution efficacy and</li><li>communicating status updates to stakeholders</li></ul><li>Perform quality assurance on documentation and maintenance records of specific issues/OREs and remediation to ensure transparency and accountability in the issue management process</li><li>Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes</li><li>Support review of components of the End-to-End (E2E) BU issue resolution process</li><li>Perform sample testing of specific issues to ensure resolution is complete and effective</li><li>Review data used in preparation of detailed reports on issue status, trends, and outcomes</li><li>Implement process improvements, as the firm strengthens the approach to managing issues and OREs</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:&nbsp;<ul><li>1-2+ Years experience in operational risk management (e.g., within Risk, Control Management and/or Internal Audit function).</li><li>Very strong project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, complete root cause analysis and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Understanding of critical operational risk management lifecycle activities</li><li>Experience in at least one of the following:&nbsp;</li><ul><li>Scoping, prioritizing, and support remediation of operational issues and events</li><li>Knowledge of investigating and conducting root cause analysis and developing controls to address repeated operational risk issue types</li><li>Recommendation of remediation strategies for operational risk issues and events</li><li>Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability</li><li>Supporting the BU E2E issue resolution process</li></ul></ul>ORMCMSalary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Analyst, Corporate Functions Control Management, Issues, Events & Remediation

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The objective of the Corporate Functions Control Management Risk ID, Assessment, &amp; Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for our Corporate Functions to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.The Corporate Functions Control Management team is looking for a Director of Risk ID, Assessment, &amp; Testing to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. The&nbsp;Director, Corporate Functions Control Management, Risk ID, Assessment, &amp; Testing will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications: <ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively </li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: <ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>ORMCMSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Director - Risk ID, Assessment & Testing, Corporate Functions Control Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Marketing Strategy &amp; Content team is responsible for producing and informing compelling, insight-driven marketing that cohesively showcases the holistic value of American Express to business customers.&nbsp; We do this by deepening B2B brand engagement, enabling exceptional marketing, and delivering breakthrough go-to-market strategies.&nbsp; The Senior Analyst, Content Marketing Performance &amp; Analytics is a critical marketing role that owns all B2B content measurement and data analysis. This person is an expert in measurement and reporting, leading in quantifying the value of our GCS content marketing platform.Key Responsibilities:<ul><li>Manage and analyze large sets of data, with strong Excel skills and expertise in spreadsheets, charts, and data visualizations.</li><li>Own curation of B2B Content Marketing scorecards and holistic performance reporting.</li><li>Provide synthesized recommendations on platform optimizations, based on the data signals.</li><li>Lead distillation of B2B Content Marketing Class performance reporting, on a monthly and ad hoc basis (via meetings, emails, leadership updates, etc.).</li><li>Understand and use marketing &amp; media measurement language to confidently deliver insights to inform decision making.</li><li>Serve as the Team Budget Captain, maintain budget tracking, and handle all funding submission requests.</li></ul>Minimum Qualifications:<ul><li>High proficiency in Microsoft Office – particularly Excel.</li><li>Strong project management skills, with proficiency in data analysis and an eye for detail.</li><li>Experience in digital and/or performance marketing measurement with proven ability to initiate and drive projects forward.</li><li>Data-centric marketer capable of analyzing disparate data and delivering holistic reporting that drives strategic decisions.</li><li>Critical thinker with the ability to evolve marketing strategy based on data and insights. Strong storytelling skills to help articulate our programs’ incremental value.</li><li>Ability to build positive relationships and influence across multiple cross-functional partners.</li><li>Passion for innovation and continuous improvement, able to translate best practices from across the company and the external landscape into winning ideas.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst-Content Marketing Performance & Analytics

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) offers powerful backing and support that helps companies of all sizes gain financial savings, control and efficiency. We provide a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing. The Global Commercial Services Marketing team is responsible for creating an end-to-end marketing strategy for our prospect &amp; customer segments around the world.Within Global Commercial Services Marketing, the Global and US Large Enterprises (G&amp;L) Marketing vision is to deliver essential value to Prospects and Field colleagues through best-in-class B2B marketing. &nbsp;We collaborate with trusted internal and external partners to create globally recognized marketing assets to support our marketing initiatives and Field partners. This team owns and drives all G&amp;L Marketing programs and are looking forward to fueling continued growth in 2025 and beyond.&nbsp;The Senior Analyst- Digital Marketing will contribute to the G&amp;L Marketing vision by owning or supporting new initiatives, enhancing existing channels or processes, and successfully executing campaigns (from initial submission to final approval) within the G&amp;L Prospect &amp; B2B Marketing team. The Senior Analyst will also collaborate with Marketing Channel Analysts &amp; Managers, Creative Governance, Product, Brand Teams, Legal and Compliance to define campaigns. This role will then work with critical external partners to build and launch campaigns/assets into production. This Senior Analyst will have the opportunity to learn specialized skills such as paid media, website development, reporting, product marketing, project management, and relationship management, as well as becoming an expert on American Express systems, tools and cross functional teams. This person will join a dynamic and cross functional team, collaborating closely with partners across the Enterprise to support a critical and strategic priority for the company – driving engagement via clear, consistent, and compelling messaging to Decision Makers in the G&amp;L segment.&nbsp;Key Responsibilities:<ul><li>Own the end-to-end development of campaigns, including initial creative briefing, applying legal feedback, socializing assets with field partners and other marketing teams, aligning on audience strategy and measuring effectiveness post-launch</li><li>Build relationships with GCS Marketing team members and compliance reviewers to enhance cross collaboration </li><li>Own and lead close partnerships with external vendors who are crucial to campaign success </li><li>Keep a pulse on what channels, capabilities and tools broader marketing teams are leveraging to constantly improve and evolve our own programs</li><li>Become an expert and go-to resource for marketing performance data, including leading monthly scorecard reporting on key insights, test and learn strategies and optimization recommendations</li><li>Proactively communicate marketing progress, timelines, critical updates and upcoming priorities to leaders</li></ul>Minimum Qualifications:<ul><li>Self-starter who can thrive in a rapidly changing, dynamic environment</li><li>Experience leading collaboration across internal and external stakeholders to effectively partner on strategic priorities</li><li>Ability to understand and interpret data sets and draw insights from the analysis </li><li>Familiar with reporting tools such as Adobe Analytics </li><li>Creative eye, with a passion for designing visually compelling and effective marketing communications in partnership with creative agencies</li><li>Superior project management skills with ability to manage multiple priorities and initiatives</li><li>Curiosity, a willingness to learn &amp; a sense of ownership and accountability</li><li>Excellent written and verbal communication skills with executive presence and ability to rally others around a vision</li><li>Detail-oriented with a strong process mindset</li><li>Proficient in MS Word, PowerPoint, Excel and Adobe </li><li>Bachelor’s Degree Required&nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience working within highly regulated, compliance-oriented environments </li><li>Experience developing marketing and creative strategies </li><li>Website management and/or development experience</li><li>Understanding of paid media channels, setting and reporting on KPIs and audience targeting</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Analyst- Digital Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.three posters.How will you make an impact in this role?You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold ourcompany valuesand powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Facilitate and Leads Program Execution<ul><li>Drives program / cross platform / trains of trains product delivery demonstrating servant leadership coupled with technical expertise across domains and the corresponding business domain knowledge</li><li>Entire lifecycle from initiation to delivery:</li></ul>o&nbsp;&nbsp; Partners with LPM, Product and Engineering owners for early engagement and prioritization process.&nbsp;o&nbsp;&nbsp; Drives Pre-Program Increment (PI) planning meetings with leadership, product management, delivery teams and Business Partners.&nbsp;o&nbsp;&nbsp; Cross Platform Integrated Release Planning and status reportingo&nbsp;&nbsp; E2E Test Management (test data set up, test plan creation, reporting on testing status, etc.)<ul><li>Partner in the Delivery, Solutioning and Refinement processes to ensure product readiness.</li><li>Ensures dependency alignment for the teams &amp; trains across organization &amp; external partners (where applicable)</li><li>Partners with Product Managers, Product Owners, New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution (initiative and epic specific).</li><li>Ensures value is achieved by the program/technology product delivery on behalf of end users.</li><li>Assist with prioritization via experience regarding cross platform technology delivery and using methodologies such as economic decision making.</li><li>Collaborates with Delivery Managers, Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies</li><li>Create data-driven insights into the delivery and execution of the program thro&nbsp;Partners with Product Managers, Product Owners</li><li>New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution (initiative and epic specific).</li><li>Manages impediments, risks, dependencies and resourcing needs across stakeholders and senior leadership as appropriate.</li><li>Support and encourage innovation through continuous exploration.</li><li>Aggregates and drives End-to-End Program Increment (PI) objectives into Epic/Cross-Train Release objectives to ensure successful delivery.</li><li>Identify and manage gaps, issues, risks, and opportunities across Agile teams and trains.</li><li>Track and measure capability and epic execution</li><li>Manages external relationships, e.g. product partners or technology vendors on behalf of Technology organization (where appropriate)</li></ul>Technical Skills<ul><li>Inform or co-develop architecture and process flows to ensure end to end technology product solutions</li><li>Understand the program’s technical platforms and applications</li><li>Execute solution technical alignment discussions . Bridges the gap between product teams</li></ul>Leadership and Coaching&nbsp;<ul><li>·Coach leaders, teams in technology and product management in Lean-Agile practices and mindsets</li><li>Live the Agile and SAFe Values &amp; Principles</li><li>Encourage diversity of thought and demonstrate an open mindset.</li><li>Foster a culture of trust and leadership in others.</li><li>Champion a learning culture to drive continuous improvements and&nbsp; standardization.</li><li>Respectfully and purposefully challenge the status quo</li><li>Inspires collaboration and quality practices between system architects &amp; Agile teams and product teams</li><li>Guidance to ensure the timely identification and prioritization of technical</li><li>infrastructure to support implementation of priority features and enablers e.g. Architectural Runway</li><li>Ensures compliance with SDLC standards across the program</li><li>Ensures data integrity for the program within the Agile Management tools</li><li>Influence without authority through effective change and leadership management.</li></ul>Minimum Qualifications·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 7+ years relevant Program and/or Project Management experienceSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Delivery Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel &amp; Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.The Global Strategic Partnerships and Marketing (GPM) within TLS/American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.The Senior Analyst, Email Marketing will be responsible for leading our TLS owned email marketing curriculum and strategy, focusing on deepening engagement with our card members and elevating our travel partners and programs, inclusive of Fine Hotels + Resorts, The Hotel Collection, and the International Airline Program. This Senior Analyst will lead creative development, journey &amp; targeting enhancements, performance analysis, and unlocking new communications through the channel, ensuring flawless operational excellence throughout the execution process. Key Responsibilities:<ul><li>Optimize and deliver a customer-first, behavior-based email marketing curriculum with AmexTravel.com engagers and bookers</li><li>Convert Card Members to book through Amex Travel and gain a larger share of their travel spend through the development and enhancement of targeted communications, highlighting relevant Amex Travel partners and programs within the messaging</li><li>Support contractual and strategic partner marketing in email communications</li><li>Own end to end email marketing execution, from creative brief development to ongoing reporting and analysis of campaign</li><li>Work closely with external creative agency to optimize messaging and creative to drive greater results</li><li>Partner with key enterprise partners (Amex Travel Marketing and Analytics, Legal, Card Marketing Teams) and have a strong understanding of key platforms to unlock new targeting, segmentation and creative opportunities across our email curriculum</li><li>Analyze results and budget monthly to continuously drive optimizations and efficiencies through our email marketing</li><li>Ensure ongoing operational excellence by owning email-related controls and testing</li></ul>Preferred Qualifications:<ul><li>2+ years of marketing experience; experience in email marketing preferred</li><li>Data-driven marketer who leverages insights to develop new and impactful customer-first strategies </li><li>Strong organization and project management skills; with strong attention to detail, ability to prioritize and flawlessly execute on multiple projects and timelines</li><li>Ability to build strong relationships, seamlessly collaborate, and influence cross functional business partners</li><li>Superior written and verbal communication skills</li><li>Have a “can do” attitude towards problem solving and lead with a solution-oriented approach</li><li>Bachelor’s Degree required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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