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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Data Analytics Solutions – Emerging Technologies team is seeking a seasoned Senior Engineer with deep expertise in backend engineering and enterprise-scale data solutions for AI and Data Science. This role focuses on architecting and developing robust, scalable backend APIs and data platforms that enable cutting-edge AI applications within Technology Risk and Information Security domains.As a senior technical leader, you will drive the design and implementation of scalable, secure, and highly performant backend services—spanning data pipelines, model serving, and ongoing monitoring. Your influence will extend beyond coding to defining architecture principles, enforcing best practices, and mentoring engineers to deliver highly scalable production-grade systems aligned with enterprise goals.Key Responsibilities<ul><li>Architect, design, and lead the development of scalable backend APIs and microservices that support AI/ML workflows, model serving, and inference pipelines at enterprise scale.</li><li>Drive end-to-end backend engineering of data science pipelines, model training orchestration, inference services, and data processing frameworks.</li><li>Collaborate closely with data scientists and AI engineers to translate complex AI/ML requirements into performant, maintainable backend systems.</li><li>Lead architectural discussions, conduct code reviews, and provide technical mentorship within the engineering team, promoting clean code, reusable components, and solid design patterns.</li><li>Define and enforce API design standards, security best practices, versioning, authentication/authorization, and operational metrics to ensure backend services are robust, secure, and scalable.</li><li>Integrate AI/ML solutions and APIs with enterprise infrastructure, ensuring seamless integration, governance, and compliance.</li><li>Champion best practices in MLOps, DevSecOps, and responsible AI design, fostering a culture of engineering excellence.</li><li>Stay current with emerging backend technologies, cloud-native architectures, and AI frameworks to continuously improve platform capabilities.</li></ul>Required Qualifications<ul><li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.</li><li>8+ years of software engineering experience, with 3+ years in senior or lead backend roles focused on enterprise-scale systems.</li><li>Strong backend engineering skills including API design, microservices architecture, service orchestration, and distributed systems.</li><li>Proven experience architecting and developing backend platforms and APIs to support AI/ML workloads, including model serving and data pipelines.</li><li>Proficiency in Python and backend frameworks; experience with cloud-native services (AWS, Azure, GCP), Kubernetes, and Docker.</li><li>Deep understanding of security best practices, API versioning, authentication/authorization, and scalable service design.</li><li>Experience mentoring engineers and driving architectural decisions in cross-functional teams.</li><li>Familiarity with data infrastructure and streaming technologies such as Kafka, Spark, and databases (SQL/NoSQL/vector DBs).</li></ul>Preferred Experience<ul><li>Full-stack development experience, including frontend frameworks and UI integration with backend services, is highly desirable.</li><li>Hands-on experience with AI/ML frameworks such as TensorFlow, PyTorch, LangChain, Hugging Face, and AutoGen.</li><li>Strong knowledge of MLOps tools like Kubeflow, Argo, MLflow, and model deployment strategies.</li><li>Background in cybersecurity or enterprise risk analytics.</li><li>Experience building observability and monitoring solutions for backend services using Prometheus and ELK stack.</li><li>Comfortable working with RESTful APIs, GraphQL, or gRPC in microservice ecosystems.</li></ul>Tools &amp; Technologies <ul><li>Languages: Python, Java (optional), Go (optional)</li><li>Frameworks &amp; Libraries: Flask, FastAPI, Django, TensorFlow, PyTorch, scikit-learn</li><li>AI &amp; GenAI: LangChain, Hugging Face, AutoGen, Google ADK</li><li>API Technologies: GraphQL, gRPC, OpenAPI/Swagger</li><li>Security &amp; Identity: OAuth2, JWT, Vault</li><li>MLOps &amp; Orchestration: Kubeflow, Argo Workflows, MLflow, Triton Inference Server</li><li>Data Platforms: Kafka, Spark, NiFi, SQL/NoSQL, pgVector, Milvus</li><li>Cloud &amp; Containers: AWS, Azure, GCP, Kubernetes, Docker</li><li>Observability: Prometheus, Elasticsearch, Kibana</li><li>CI/CD: Jenkins, GitLab CI, XL Release, GitHub Actions&nbsp;</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Cybersecurity Engineer (Python)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of US Consumer Services and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. Within USCM, the Marketing, Membership &amp; Investment Optimization team (MMIO) design critical personalization, analytics, investment optimization and planning strategies that enable our ambition to deliver a truly differentiated membership experience, grounded in customer-centricity, data-driven decision making and flawless execution.The Vice President, Marketing Personalization Strategy within MMIO team will be responsible for the design &amp; delivery of hyper personalized, scalable, omni-channel &amp; compliant marketing across membership. This leader will provide thought leadership and expertise to define business strategy across data, intelligence and personalization. They will also work closely with the Project Flywheel team to develop and deliver the personalization requirements for our modernized marketing infrastructure.This role is uniquely positioned to leverage a variety of skills including business strategy, digital product management, customer journey/experience design and optimization, marketing and advertising technology, stakeholder management, partner collaboration, and sound understanding of Compliance, Privacy and Regulatory requirements. The ideal candidate is a results-oriented individual who has demonstrated strong leadership skills, innovative thinking, the ability to design data driven transformational marketing approaches and execute on those ideas.Key Responsibilities:<ul><li>Lead strategy and delivery roadmap for Gambit, with the goal to transform the acquisition experience through personalized value and transparency. This is a multi-year roadmap initiative, with specific focus on redefining acquisition experience &amp; personalization framework</li><li>Define Omni-channel membership marketing strategy and lead multi-year roadmap initiatives to transform marketing capabilities &amp; infrastructure, allowing AXP to better serve consumers across channels and enable consistent &amp; relevant membership marketing.</li><li>Provide thought leadership and expertise to define business strategy for MarTech transformation<ul><li>Inform backlog and prioritization of data &amp; intelligence for marketing use cases</li><li>Define business requirements for personalization (targeting, eligibility, governance, controls, etc.) systems and prioritization based on broader flywheel roadmap</li><li>Partner with Flywheel COE on the engagement model between marketing enablement and personalization SME teams</li><li>Define review &amp; approval process &amp; workflows for campaign design, targeting and execution</li><li>Develop roadmap to leverage AI across personalization needs, including intelligence and process enhancements</li></ul></li><li>Partner closely with a variety of key stakeholders across business units and geographies to ensure transparency, alignment &amp; robust decision making.</li><li>Stay current on regulatory expectations and competitive trends</li><li>Work in a dynamic, fast changing environment, with attention to detail and effective communication skills.</li></ul>Qualifications:<ul><li>Deep understanding of digital marketing ecosystem (products – e.g. CardShop/App, data infrastructure and capabilities, consumer journeys &amp; experience)</li><li>Experience with digital marketing technologies (e.g. real time personalization)</li><li>Experience AXP’s data and campaign technologies, marketing &amp; servicing systems and ability to remove technical barriers in the campaign execution processes</li><li>Familiarity with US data privacy and regulatory landscape</li><li>Strategic and creative thinker with the ability to develop innovative, actionable strategies to support business goals and optimizing performance.&nbsp;&nbsp;&nbsp;</li><li>Proven ability to influence across multi-functional teams, influence and create meaningful relationships with partners as a trusted advisor.</li><li>Large scale project management skills – ability to handle multiple requests, balance competing requirements, prioritize effectively and pivot quickly</li><li>Strong communications skills with an ability to influence through written and oral means and demonstrated ability to craft a narrative for Senior Level audiences.&nbsp;</li><li>Strong people leader – proven track record of developing strong talent &amp; building diverse teams</li><li>Team player with an ability to support projects outside of immediate scope</li><li>MBA or equivalent degree in economics, statistics, finance, mathematics, etc. preferred.</li></ul>Depending on factors such as business unit requirements, the nature of the position, cost, and application laws, American Express may provide visa sponsorship for certain positionsSalary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Vice President, Marketing Personalization & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.How you make an impact in this role:As an Engineer in GMST you will be building core features and functions of card transaction systems on distributed platform deployed in the cloud. Actively participating in agile teams and the latest development practices, writing code and unit tests, working with API specs and automation. GMST Engineers use Java Technologies to drive innovation while also finding opportunities for adopting new technologies.Qualifications:<ul><li>Computer Science, or equivalent degree, or industry experience.</li><li>Minimum 2 years software development experience in a professional work environment working with Java technologies (Vertx, Spring, Spring Boot, RESTful micro services, Spark, PostgreSQL, Kafka) on Cloud.</li><li>Hands-on work experience with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, relational and NoSQL databases.</li><li>Ability to effectively interpret technical and business objectives and challenges and eloquent solutions.</li><li>Ability to learn and investigate new technology and business domains, question status quo and think outside of the box.</li><li>Ability to debug basic software components and identify code defects for remediation.</li><li>Experience working in Agile or other rapid application development methods.</li><li>Proficient oral and written communication skills.</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Colleague Experience Group (CEG) has a simple vision: to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Colleague Strategic Partner (CSP) team for Global Commercial Services (GCS) supports over 3,800 colleagues. GCS serves millions of business customers around the world, from mom-and-pop shops to approximately 60% of the Fortune 500.&nbsp;Their vision is to be essential to our customers’ businesses every day. The Manager, CSP role will provide strategic support for the GCS Marketing team.How will you make an impact in this role?Responsibilities:<ul><li>Providing high impact solutions to business challenges using insights, data and analysis and delivering clear presentations to influence outcomes</li><li>Engaging actively in organizational effectiveness and change efforts, with strong project management and execution</li><li>Coaching leaders and providing developmental feedback, as appropriate</li><li>Integrating inclusive leadership behaviors and ensuring a diverse workforce that is representative of our customers and the communities in which we operate</li><li>Setting and holding a high bar for performance enabling leaders to manage their talent against these standards</li><li>Designing products, processes and tools informed by colleague data and insights. Co-creating with business leaders and CEG colleagues to ensure the solutions meet business needs</li><li>Establishing proactive partnerships with CEG colleagues across the various markets and centers of excellence to ensure solutions are connected, and meeting business needs</li></ul>Minimum Qualifications:<ul><li>Data and Insights: Demonstrated ability to work with large sets of data with accuracy from multiple places to develop insights, make decisions, create solutions, and drive continuous improvement.</li><li>Project Management: ability to help organize and coordinate CEG processes and the business across various projects and timelines</li><li>Strategic thinking: develop ideas that drive meaningful colleague experiences and competitive advantage</li><li>Business acumen: understand our business strategy, plans, and the impact of internal and external factors</li><li>Ability and willingness to learn in a fast-paced environment with quality and speed</li><li>Knowledge of some CEG disciplines, including colleague labor relations, talent management, inclusion and diversity, organizational effectiveness, compensation, and leadership development</li><li>A global mindset and experiences with different countries and cultures</li><li>Minimum of 5+ years of CEG/HR related, or organizational consulting experience</li></ul>Preferred Qualifications:<ul><li>Prior CSP or HRBP experience</li><li>Educational degree or certification in Human Resources Management or related fields</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager - Colleague Strategic Partner (HRBP), Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Sales Enablement, Pricing, &amp; Transformation (SPT) team is the business analytics and decisioning arm of Global Commercial Services (GCS) responsible for studying business performance and uncovering useful insights to architect GCS growth and strengthen the culture of compliance and control.The Manager - Sales Process Optimization will focus on partnering with the U.S SME (Small &amp; Medium Enterprise) Field Sales organization. They will be a key thought partner to the Field Sales Leadership team in ensuring broader team’s ability to achieve sustainable profitable growth in a compliant way. The Manager will also play a key role in identifying, optimizing, and implementing channel integration initiatives across US SME. They will work very closely with several cross-functional partners including Operational Excellence, U.S. SME Commercial Effectiveness &amp; Governance, Finance, SABE and other supporting teams.The ideal candidate has familiarity with sales and account development teams and will coordinate across key partners to ensure there is alignment and collaboration on strategic priorities. They will possess thought leadership, critical thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a hard-working team environment.How will you make an impact in this role?&nbsp;<ul><li>Thought Leadership: Focus on strategic thought leadership, including managing Sales teams portfolio strategy, goal setting methodology, incentive strategy, rules of engagement (ROE), and assess effectiveness against business objectives</li><li>Multi-Disciplinary Leadership:&nbsp;Ability to lead multiple and sophisticated work streams, and to work across departmental boundaries and deliver a diverse set of initiatives that result in impactful outcomes</li><li>Superb Communicator:&nbsp;Ability to drive alignment among stakeholders and key partners; Ability to write compelling messages addressed to various audiences/levels within the organization</li><li>Stakeholder Management: Build strong relationships with US SME Field Sales teams to understand business objectives and challenges in order to become a trusted partner</li><li>Strong Analytical Skills:&nbsp;Apply analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions; Have working knowledge of Excel and SQL encompassing data manipulation and financial modeling techniques</li><li>Strategic Mentality:&nbsp;Self-motivated individual who can problem-solve and think critically, to develop concrete insights backed by data and analytics; Find opportunities to strengthen business performance</li><li>Results Driven:&nbsp;High level of accountability and ability to address ambiguous challenges; adaptable to evolving priorities and rapid change</li><li>Outside the Box Thinking:&nbsp;Challenge status quo, innovate, and harbor strong curiosity</li></ul>Minimum Qualifications:<ul><li>Self-starter who thrives in an evolving, dynamic environment, and keen to solve ambiguous / open-ended business challenges</li><li>Strategic Thinking:&nbsp; Ability to adopt a broad perspective and link business strategies to specific initiatives. Strong grasp of the Commercial business and Field Sales organization. Excellent analytical and problem-solving skills</li><li>Customer Management:&nbsp;&nbsp;Pro-actively anticipate customer needs and deliver on the promise. Ability to cultivate relationships and partner with multiple collaborators, with superb interpersonal skills</li><li>Results Oriented: Proven ability to work independently, prioritize tasks, and deliver results in a fast paced and highly matrixed environment.</li><li>Data Analytics: Ability to extract and organize complex datasets; ability to address performance issues and to manipulate both structured and unstructured data</li><li>Communication and Documentation: Advanced knowledge of Microsoft Office Suite (Excel pivots and macros, PowerPoint deck development, Word documentation)</li><li>Strong work ethic with a will-to-win attitude!</li><li>3+ years of relevant work experience</li><li>Bachelor's degree in business, quantitative analysis or related fields</li></ul>Preferred Qualifications<ul><li>Proficiency in SQL, Python, Tableau and other analytical tools</li><li>Master's Degree in a quantitative discipline</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Sales Process Optimization

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. We serve 9,000+ restaurants globally. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization. The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp; &nbsp;Key Responsibilities:The Experiential team is currently seeking a Senior Analyst or Analyst to help support holistic project management and team admin of 150+ annual restaurant sponsored events. You’ll work closely with internal and external teams, including the larger Experiential, Marketing and Strategic Partnerships teams on event goals and KPIs. The ideal candidate is a detail-oriented, self-starter who is eager to learn more about the business and wants to support seamless end-to-end internal project management to meet high-quality expectations.<ul><li>&nbsp; &nbsp; Support the Resy Experiential team to oversee restaurant and chef partner sponsorships and experiences for premium Amex Card Members and Resy users</li><li>&nbsp; &nbsp; Support the Resy Experiential team and restaurant sponsored events pillar with general internal admin to “run the business,” on its 150+ annual events, which includes KPI tracking, compliance oversight and general partner / key stakeholder management</li><li>&nbsp; &nbsp; Support content creation workstreams, working across multiple internal and external teams and stakeholders to capture and produce content at Resy events, route for approvals and hand off to channel owners</li><li>&nbsp; &nbsp; Support internal team with drafting sponsorship terms and updating agreement templates, and work with internal legal teams to ensure events are completed in compliance</li><li>&nbsp; &nbsp; Support internal team with deck creation as well as maintenance of internal trackers and documents</li><li>&nbsp; &nbsp; Support project management with internal team, including Resy Strategic Partnerships and Marketing, Legal and Compliance, and event agencies overseeing end-to-end sponsorship process (including evaluation, negotiation, marketing, ResyOS setup, and some onsite prep and management)</li><li>&nbsp; &nbsp; Coordinate and collaborate with other Resy and American Express business units</li><li>&nbsp; &nbsp; &nbsp;Attend select events to assist with on-site coordination</li></ul>Qualifications:<ul><li>&nbsp; &nbsp; 2-3 years of project management experience (event production and dining industry experience a plus)</li><li>&nbsp; &nbsp; 2-3 years of agency or content production experience, overseeing creative workstreams</li><li>&nbsp; &nbsp; Strong focus on accuracy and attention to detail required to support internal admin, including extensive KPI tracking of events&nbsp;</li><li>&nbsp; &nbsp; Highly organized and detail-oriented</li><li>&nbsp; &nbsp; Experience overseeing and managing budgets and tight timelines</li><li>&nbsp; &nbsp; Ability to manage multiple stakeholders internally and externally&nbsp;</li><li>&nbsp; &nbsp; You are coachable, self-motivated, and a fast learner&nbsp;</li><li>&nbsp; &nbsp; You have strong communication skills, both written and over the phone&nbsp;</li><li>&nbsp; &nbsp; You have excellent time management skills with the ability to recognize and focus on high priority tasks&nbsp;</li><li>&nbsp; &nbsp; You thrive in a dynamic, fast-paced environment&nbsp;</li><li>&nbsp; &nbsp; Understand what it means to have hospitality and willingness to go above and beyond for restaurant partners</li><li>&nbsp; &nbsp; You are passionate about restaurants and the restaurant industry&nbsp;</li><li>&nbsp; &nbsp; Experience overseeing creative and production agencies a plus</li><li>&nbsp; &nbsp; Previous experience with legal and compliance a plus</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst, Resy Experiential

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment. If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here’s your chance to become a highly skilled Travel Consultant. Here’s just some of what you could be doing every day.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications:<ul><li>1 year experience in tourism, travel, or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements:<ul><li>This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: Sunrise, Florida</li></ul>Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Travel Consultant - Travel & Lifestyle Services - Sunrise, FL

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?To deliver on the Global Commercial Services (GCS) vision of being essential to our customers businesses every day we continuously push the innovation agenda to deliver new products and services across the organization. The Executive Administrative Assistant is a critical member of the GCS and Enterprise Solutions who provides organizational support and ensures that the team’s logistical needs are met, and helps to promote a positive atmosphere and work culture. If you are a highly pro-active individual with strong organization and interpersonal skills, and who thrives in a dynamic and fast-paced environment, we strongly encourage you to apply for this role. The successful candidate will be responsible for day-to-day administrative support for the VP, Corporate Capabilities including calendar, travel, and expense management. In addition, they will support each the VP's teams on personnel-related tasks including onboarding and offboarding of colleagues, supply management, and other ad-hoc projects such as colleague engagement.Key responsibilities include:<ul><li>Calendar management across time zones&nbsp;</li><li>Coordinating and leading all aspects of internal meetings, including reserving space, audio and visual setup, catering, and production of meeting materials when applicable</li><li>Planning and hosting of VP site visits/team events, including travel arrangements, conference room reservations, catering/restaurant reservations, and team building activities</li><li>Ensuring timely processing and tracking of expense reports and invoices</li><li>Maintaining headcount reporting, organizational charts, department distribution lists, and VP’s management routine doc, colleague birthdays and work anniversaries.</li><li>Handling travel arrangements including air, hotel, transfers, and agendas</li></ul>Minimum Qualifications:<ul><li>Excellent organizational skills with attention to detail and ability to handle confidential information with discretion</li><li>Strong interpersonal and networking skills to build and maintain high-impact relationships across all areas of the organization</li><li>Desire to understand the goals of the team and the relative importance of various partners and what they do</li><li>Strong work ethic, highly self-motivated, and understands the need to be a teammate</li><li>Demonstrated ability to remain calm under pressure and be flexible when faced with changing/conflicting priorities</li><li>Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Concur, Ariba Buyer and other administrative platforms</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Assistant - Commercial Lending Product Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About Enterprise Architecture: Enterprise Architecture is an organization within the Chief Technology Office at American Express and it is a key enabler of the company’s technology strategy.The four pillars of Enterprise Architecture include:1. Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise. 2. Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support. 3. Governance: this pillar is responsible for defining technical standards and developing innovative tools that automate controls to ensure compliance. 4. Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.Responsibilities:•&nbsp;&nbsp;&nbsp;&nbsp;Design, build and manage enterprise platform and frameworks for Process Management, Case Management, Work Management •&nbsp;&nbsp;&nbsp;&nbsp;Designing, developing, and supporting shared technology services leveraged by the enterprise •&nbsp;&nbsp;&nbsp;&nbsp;Taking your place as a core member of an agile team driving the latest development practices •&nbsp;&nbsp;&nbsp;&nbsp;Writing code and unit tests, working with API specs and automation •&nbsp;&nbsp;&nbsp;&nbsp;Identifying opportunities for adopting new technologiesQualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Preferably a BS or MS degree in computer science, computer engineering, or other technical discipline •&nbsp;&nbsp;&nbsp;&nbsp;4+ years of software development experience •&nbsp;&nbsp;&nbsp;&nbsp;Experience in Process Management, Case Management, Work Management is a plus. •&nbsp;&nbsp;&nbsp;&nbsp;Experience in Automations, AI / ML driving cost savings is a plus. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to effectively interpret technical and business objectives and challenges and articulate solutions •&nbsp;&nbsp;&nbsp;&nbsp;Willingness to learn new technologies and exploit them to their optimal potential •&nbsp;&nbsp;&nbsp;&nbsp;Extensive experience in designing and implementing large scale platforms with high resiliency, availability, and reliability. •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience in applications with high throughput and performance •&nbsp;&nbsp;&nbsp;&nbsp;Experience with micro services architectures and service mesh technologies is preferred. •&nbsp;&nbsp;&nbsp;&nbsp;Every member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including: •&nbsp;&nbsp;&nbsp;&nbsp;Agile Practices •&nbsp;&nbsp;&nbsp;&nbsp;Porting/Software Configuration •&nbsp;&nbsp;&nbsp;&nbsp;Programming Languages and Frameworks – Hands on experience in some or all of the following is preferred: •&nbsp;&nbsp;&nbsp;&nbsp;Java, Python, Go, React, Angular JS, gRPC, ProtoBuf, JSON, CouchBase, Cassandra, Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, Drools, Elastic Stack, Kafka, Spark, SQL &amp; NoSQL, Tableau or similar data visualization tools. •&nbsp;&nbsp;&nbsp;&nbsp;Business Analysis •&nbsp;&nbsp;&nbsp;&nbsp;Analytical Thinking •&nbsp;&nbsp;&nbsp;&nbsp;Business Product Knowledge Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Software Engineer - Java - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This is an opportunity to join the Enterprise Platform (EP) -Digital Banking Services team within American Express. Join us, if you have the talent and desire to create the vision for innovative Banking products and services. As aProduct Manager, you will join a team that develops and delivers new American Express Digital Banking Products for Consumers and Small Businesses: checking accounts, personal savings and debit cards. This new group is nimble and creative, with the power to shape our product vision, strategy and roadmap for American Express Banking Products. We are a hard-working, fun-loving team that delivers exciting next generation capabilities for banking products and benefits to our customers.As a Product Manager in Digital Banking you will play the role of a Product Owner in an agile/SAFE set up and leads a scrum team responsible for the development and deployment of Core Banking Capabilities and/or APIs. The successful individual ensures that the Product meets the evolving needs of the enterprise through continual innovation, evaluation and deployment. Requires strong organizational, and detail technical knowledge ofAPI’s .Must work well in a dynamic, complex environment and under deadline pressures. Coordinates the efforts of a scrum team within a SAFE train to deploy the new features across markets and products.The Product Manager has responsibility for working key features/user stories with the scrum team and working directly with the Senior Product Manager who owns the prioritization and roadmap.The Product owner will report and assist the Senior Product Manager/Responsibilities:<ul><li>Banking Domain knowledge specific to Core banking, money movement and banking customer role management and access</li><li>Partners with vendor and internal Product Managers, Product Owners, New Product Development, Business Partners and Architects to help assure strategy, vision and road map alignment and execution.</li><li>Manages priority with the vendor team and ensure use of tools and processes across SAFE and followed</li><li>Collaborates with Delivery Managers (DMs), Release Train Engineers (RTEs) and TPMs to identify and coordinate cross-platforms dependencies</li><li>Manages external relationships, e.g.product partners or technology vendors on behalf of Technology organization.</li><li>Detail understanding and practice in SAFE agile framework</li><li>Previous experience with large/global programs and/or portfolios</li><li>Communicates and build consensus across disciplines in crafting the product roadmap</li><li>Work with leadership to define and articulate a long-term product strategy and roadmap with clearly defined business metrics and targets</li><li>Support development of appropriate tracking and reporting to track product performance post launch in order to evaluate future investment</li><li>Produce return on investment analyses and optimization recommendations</li><li>Identify risks, challenges, opportunities and business integration needs</li><li>Enable cross-functional collaboration with relevant teams within the product scope</li><li>Translates product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Leads and mentors associate product managers</li><li>In conjunction with Director, supports the creation of a Product Backlog for a specific product</li><li>Prioritizes and maintains the sprint backlog consistent with the Outcomes and Product Roadmap and performs story elaboration with the implementation team</li><li>Partner with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.</li><li>Ensures all solutioning is clear between Amex and the vendor</li><li>Works closely with analytics and uses internal data tools to understand measure success and impact to critical metrics</li><li>Reviews and accepts completed user stories</li><li>Reviews/demonstrates sprint-related or general functionality with external partners and customers, including the Director of Product Management and other colleagues</li><li>Coordinates communications and facilitates resolution of risks, issues, and changes tied to the product backlog</li><li>5+ years of experience in Product Management with proven track record in defining winning product constructs and delivering a product vision and strategy Experience with rapid and iterative software development methodologies</li><li>Proven track record managing large, complex products with multiple partners</li><li>Bachelor’s Degree in related field required; advanced degree preferred</li><li>Digital Banking experience is a plus</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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