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American Express Travel Related Services Company, Inc. seeks Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible software design, development, testing, and implementation experience. Experience must include 1 year of experience with Agile, algorithms, API, API Rest, GIT, J2EE, Java, JavaScript, JDBC, Jenkins, JSON, JUnit, Linux, Log4J, Maven, object-oriented programming, performance tuning, RDBMS, relational databases, REST, Spring, Spring framework, Spring MVC, SQL, Unix, Waterfall, and XML. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range: $142,759.00 - $174,750.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI&nbsp;

American Express

Engineers

At American Express, our culture is built on a 175-year history of innovation, shared At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.About American Express VenturesAmerican Express Ventures (“Amex Ventures”) seeks to identify and invest in category leading startups shaping the future of financial services, consumer commerce and enterprise software. As a value-added investor, Amex Ventures plays a key role in developing and executing long-term corporate strategic initiatives which contribute to American Express’ market leadership and growth.Team members work with senior management, C-level executives and business leaders across the company to execute venture investments, both domestically and internationally. The team also initiates and executes non-organic business development and strategic initiatives.The Amex Ventures team is seeking a highly motivated individual for a high-visibility role at the intersection of venture capital and enterprise innovation, shaping how American Express identifies, tests, and scales partnerships with leading startups.The role is based in San Francisco, California or New York, NY.Job Scope &amp; ResponsibilitiesThe Director of Business Development (BD) &amp; Go-To-Market (GTM) Enablement will play a critical leadership role in building and scaling Amex Ventures’ commercialization and ecosystem engagement efforts.Reporting to the Managing Director and Head of BD, this leader will oversee the project management for startup commercialization, manage the Ventures partnership reporting and data infrastructure, and lead engagement with key venture capital and ecosystem partners. The Director will drive measurable impact across the innovation funnel; enabling startup pilots, facilitating enterprise partnerships, and delivering insights that demonstrate Amex Ventures’ contribution to enterprise growth.This role manages one Senior Analyst and collaborates extensively with the Ventures investment team, Amex business units, and cross-functional partners across Legal, Enterprise Risk, Marketing, Corporate Communications and Compliance.Key responsibilities:1. Commercialization PMO &amp; Partnership Enablement<ul><li>Lead the end-to-end PMO for commercialization, managing all programs connecting startups to Amex business units through engagement with senior business leaders.</li><li>Own the Ventures Commercialization Playbook, ensuring scalable, compliant, and repeatable partnership execution.</li><li>Partner with BUs on annual capacity planning to align venture sourcing, enterprise demand, and resource allocation.</li><li>Provide thought leadership and process innovation to improve the speed, efficiency, and impact of startup engagements.</li><li>Support Investors and BU stakeholders to scope, evaluate, and operationalize pilots, proofs of concept, and commercialization opportunities.</li></ul>2. VC &amp; Ecosystem Engagement<ul><li>Manage key relationships with VC partners and strategic investors to expand startup sourcing and collaboration opportunities. Use relationships to provide thought leadership around innovation trends and insights back into Amex</li><li>Build new VC and ecosystem relationships to increase top-of-funnel deal flow aligned with Amex Ventures’ thematic priorities.</li></ul>3. Reporting, Analytics &amp; Insights<ul><li>Own data, reporting, and insights infrastructure across all BD workstreams, including startup engagement, VC networks, events, and commercialization.</li><li>Identify relevant opportunities to streamline infrastructure through new technologies</li><li>Translate data into actionable insights that demonstrate venture-to-enterprise value creation.</li><li>Maintain and evolve all BD playbooks, internal processes, and reporting templates to ensure operational excellence.</li></ul>4. Strategic Leadership &amp; Cross-Functional Collaboration<ul><li>Act as a trusted partner to the Head of BD, supporting incremental confidential strategic projects and executive presentations</li><li>Collaborate closely with Investors, Legal, Marketing, Enterprise Risk, Compliance, and Corporate Communications teams to ensure alignment, compliance, and amplification of BD initiatives</li><li>Coach and develop a high-performing analyst, fostering growth, ownership, and analytical rigor across the BD function.</li></ul>Minimum Qualifications:<ul><li>A deep passion for the American Express brand, the business model, and appetite for contributing to a company with a rich legacy of innovation.</li><li>7–10 years’ experience in business development, partnership enablement, commercialization, or strategy roles.</li><li>Demonstrated experience leading complex partnerships from inception through execution, coordinating across internal processes and cross-functional stakeholders, including Compliance, Legal, Enterprise Risk, Corporate Communications and Finance, to achieve successful implementation, operational excellence, and business results.</li><li>Proven project management experience managing complex, cross-functional programs or commercialization initiatives.</li><li>Strong understanding of venture capital, fintech, enterprise software, or innovation ecosystems.</li><li>Demonstrated ability to lead through influence and drive measurable results across teams.</li><li>Strategic thinker with strong bias for execution and operational excellence.</li><li>Exceptional stakeholder management, communication, and organizational skills.</li><li>Collaborative leader with demonstrated ability to mentor and develop team members. Existing people leadership experience a plus</li><li>Bachelor’s degree required; MBA or advanced degree a plus.</li></ul>This role is ideal for a strategic, collaborative operator who thrives at the intersection of startups and enterprise innovation.Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director - Business Development, Amex Ventures

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability initiatives.This team member will be an integral member of the CA&amp;C team supporting the American Express Global Merchant &amp; Network Services (GMNS) division. GMNS is responsible for relationships with Amex-accepting businesses, as well as third party payment providers, strategic bank and fintech partners, prepaid products, and the company’s globally integrated payments network – which powers all transactions that are seamlessly and securely processed through American Express.This role is responsible for driving external communications and counseling key business executives, leading new and creative opportunities to drive news about GMNS initiatives, directing and owning external communications and corresponding internal communications strategies, and managing issues to protect and enhance the American Express brand. The primary focus for this role will be on: 1) communications regarding American Express Network capabilities, including the advanced technology that underpins $1.7 trillion in volume annually 2) partnerships with the third-party banks and institutions in countries and territories around the world that license the American Express brand and issue local American Express-branded cards in their countries and/or serve as the merchant acquirer for local merchants on our network.The director will serve as a company spokesperson and work alongside GMNS executives and their teams. This role will report to the U.S.-based Vice President, Corporate Affairs and Communications overseeing the GMNS communications strategy; and will collaborate closely with colleagues that support B2B and merchant communications, as well as internal colleague communications, marketing, and partnerships.How will you make an impact in this role?<ul><li>Support the business goals of GMNS by creating and driving compelling communications programs and campaigns – with a particular focus on</li><li>Network initiatives. Work closely with technical experts to understand, identify, and lead storytelling initiatives that demonstrate Amex leadership and differentiation.</li><li>Write clear, impactful content that showcases American Express’ innovation and partnerships.</li><li>Counsel GMNS executives and support their external and colleague communications needs; demonstrate strong, decisive judgment to protect and promote the American Express brand.</li><li>Collaborate with colleagues globally to ensure alignment of GMNS communications activities across the business, and to take a solutions-oriented mindset to challenges as they arise.</li><li>Develop strong relationships with press and industry stakeholders to promote GMNS advancements and executive perspectives.</li><li>Manage projects end-to-end with high quality and professionalism, including preparing executives for press interviews and speaking opportunities.</li><li>Monitor competitor and industry-level activities, including advancements in payments technology, infrastructure, and regulation.</li><li>Be a strong mentor and people leader, overseeing the work of a communications manager.</li><li>Represent GMNS in the U.S. as a spokesperson responding to media inquiries.</li><li>Help oversee and manage U.S. -based PR agency.</li><li>Ensure outcomes and results aligned with the GMNS business strategy, with the ability to pivot and problem-solve to fill gaps and new areas of opportunity.</li><li>Work independently, being able to move projects forward and escalate as needed, while creating the roadmap to execute projects thoroughly and deliver strong results.</li></ul>Minimum Qualifications:<ul><li>7–15 years of public relations experience, with established ability to influence and counsel internal and external stakeholders while managing multiple priorities in a deadline-driven environment.</li><li>Significant experience counseling top executives and driving their external and internal communications needs.</li><li>Strong strategic and creative thinking with proven experience leading winning communications strategies and plans.</li><li>Superior written, verbal, and media relations skills, with proven media relations results.</li><li>Proven ability to quickly learn and absorb complex and technical subjects and translate material into clear, comprehensive communications messages.</li><li>Meticulous attention to detail, organization, and project management, with a proactive approach and a focus on owning and leading projects to achieve strong results.</li><li>Ability to think independently, quickly, and apply good judgment.</li><li>Self-starter and strong collaborator with the ability to work independently while operating as a team player adaptable to a diverse group of colleagues and clients across the globe.</li></ul>Preferred Qualifications:<ul><li>Business-savvy communications expert with experience in payments, finance, technology, business-to-business, fintech, or other relevant industry.</li><li>Collaborative and empathetic people leader focused on developing talent.</li><li>Creativity in developing and managing stories with national, local, and trade press.</li><li>Proven experience managing PR agencies and/or teams; agency experience a plus.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

Director - Communications, Global Merchant & Network Services

Company Profile&nbsp;Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position PurposeThe Marketing &amp; Community Engagement Coordinator is a part-time role responsible for supporting brand visibility, coordinating events, managing social presence, and building relationships with community organizations to help grow market share.Position Type: Part time, Non-Exempt Major Tasks, Responsibilities &amp; Key AccountabilitiesMarketing Support &amp; Brand Presence<ul><li>Create and publish approved digital content for social media.</li><li>Support development of marketing materials (flyers, banners, promotional items).</li><li>Maintain brand consistency across all channels.</li><li>Track content performance and maintain posting calendars.</li><li>Assist with photography and videography needs.</li></ul>Community Engagement &amp; Partnerships<ul><li>Build relationships with chambers, trade associations, and community groups.</li><li>Identify partnership opportunities to increase brand presence.</li><li>Support sponsorships and community involvement initiatives.</li></ul>Event Coordination<ul><li>Assist with planning and executing events such as demos, open houses, customer appreciation days, and trade shows.</li><li>Coordinate logistics including schedules, displays, and branded materials.</li><li>Manage event invitations, confirmations, and follow-ups.</li><li>Track event engagement and outcomes.</li></ul>Sales Support &amp; Lead Coordination<ul><li>Provide marketing support to sales team.</li><li>Maintain lead lists generated from events and community engagements.</li><li>Assist with email campaigns and customer communications.</li></ul>Internal Coordination<ul><li>Maintain organized digital folders of marketing assets and templates.</li><li>Track marketing expenses and maintain approved budgets.</li><li>Collaborate with leadership, sales, and operations teams.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Strong written and verbal communication skills.</li><li>Ability to represent Gulf Coast JCB professionally.</li><li>Basic understanding of marketing and social media platforms.</li><li>Strong organizational skills and ability to manage multiple projects.</li><li>Creative mindset with attention to detail.</li><li>Ability to work independently and proactively.</li><li>High energy, strong work ethic, and passion for community involvement.</li><li>Event planning or networking experience preferred.</li></ul>Qualifications<ul><li>Experience in marketing, communications, events, or community outreach preferred.</li><li>Experience in equipment or construction industries is a plus.</li></ul>What This Role Means to Gulf Coast JCBThis position is essential in helping us grow brand visibility, strengthen community presence, and support long-term market share growth.JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilyAdministration/SupportPayTypeHourly

Gulf Coast JCB - Marketing & Community Engagement Coordinator

Company Profile&nbsp;Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position PurposeReporting to the Service Manager, the Service Technician is responsible for diagnosing, repairing, and maintaining a wide variety of construction and industrial equipment. This position is based in Baton Rouge, LA.Position Type: Full Time, Non-Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Troubleshoot and repair excavators, skid steers, track loaders, boom lifts, rollers, and other</li><li>machinery.</li><li>Repair, replace, and rebuild components on hydraulic, mechanical, electrical, and powertrain</li><li>systems.</li><li>Perform preventative maintenance, annual inspections, and certifications.</li><li>Diagnose hydraulic system issues.</li><li>Read and interpret parts diagrams, service manuals, wiring schematics, and hydraulic schematics.</li><li>Document work is performed and complete service reports accurately.</li><li>Maintain a clean, safe, organized work environment.</li><li>Represent Gulf Coast JCB professionally with customers and coworkers.</li></ul>Essential Job Qualifications<ul><li>3–5 years of experience repairing and maintaining compact or heavy construction equipment.</li><li>Vocational training may be considered in lieu of experience.</li><li>Welding experience.</li><li>Computer literate with ability to learn diagnostic software.</li><li>Strong history of safe work habits.</li><li>High school diploma or GED.</li><li>Basic math and measurement skills.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Ability to organize, prioritize, and manage tasks.</li><li>Capable of working independently with minimal supervision.</li><li>Ability to read and understand hydraulic, mechanical, and electrical schematics.</li><li>Strong mechanical aptitude and attention to detail.</li><li>Commitment to high-quality work.</li><li>Positive attitude and strong work ethic.</li></ul>Physical Requirements<ul><li>Ability to stand, walk, lift, and carry materials for up to 12 hours.</li><li>Frequent bending, kneeling, twisting, and working on uneven surfaces.</li><li>Able to lift up to 75 lbs.</li><li>Ability to use hands, arms, and legs to assemble and manipulate components.</li><li>Ability to operate forklifts, cranes, and shop equipment as needed.</li><li>Clear vision and hearing (with or without assistance).</li><li>Good hand-eye coordination.</li><li>Ability to communicate verbally in English at a functional level.</li></ul>What It Means to Work at Gulf Coast JCBService technicians are the backbone of our dealership and the face of our service promise. This role is essential to delivering uptime, earning customer trust, and building a reputation of excellence along the Gulf Coast.JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilyCustomer ServicePayTypeHourly

Gulf Coast JCB - Shop Service Tech 

Company Profile&nbsp;Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position PurposeThe primary function of the Parts Advisor role is to manage the ordering, tracking, distribution, and storage of parts, ensuring the prompt return of damaged or unused parts. Parts Advisor handles customer orders, maintains parts inventory, utilizes the DMS for inventory and recordkeeping, and serves counter customers. Position Type: Full time, Non-Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Responsible for ordering parts from preferred vendors, tracking parts for arrival, distribution,</li><li>storing parts and ensuring the prompt return of damaged or unused parts.</li><li>Handles all customer orders in keeping with company customer satisfaction practice and Maintain</li><li>parts inventory to support all products within APO, along with reviewing the previous month’s</li><li>sales/profit performance with key stakeholders to determine where improvements can be made</li><li>to increase profitability.</li><li>Utilize DMS for inventory, recordkeeping, parts information, etc.</li><li>Serves counter customers or acknowledges promptly upon approaching the parts counter.</li><li>Suggest at least one additional related item to each customer on every call. (Up sales)</li><li>Communicates all customer relationship issues to the General Service Manager, including</li><li>complaints, obtains all pertinent information before reporting and suggests course of action.</li><li>Enter all parts sales orders promptly and correctly in the computer for printing and shipping the order. All parts orders to be completed daily, assisting co-workers as needed.</li><li>Track any incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary. </li><li>Processes parts returns the day received, checks for condition, and ensures they are stocked same day.</li><li>Assists with filling Field and Shop Tech part orders. Check in workorder parts, label, and distribute immediately upon receipt or store in an organized manner until the assigned job is ready for the part.</li><li>Analyze current inventory and spot-check to ensure that actual inventory coincides with computerized inventory, along with reviewing back orders, etc.</li><li>Maintains neat lobby display and counter work area to ensure company standards and appearance</li><li>Ensures all Dealer Parts targets/goals are met and maintains all KPI information for tracking targets.</li><li>Track any incomplete order status (outstanding orders, backorders, and credits) and follow up as necessary.</li><li>Inspect all parts for damage, quality, and accuracy.</li><li>Return and re-order any damaged or incorrect parts.</li><li>Comply with all Dealer and OSHA safety rules, guidelines, and standards.</li><li>Perform other related duties as assigned.</li></ul>Essential Job Competencies<ul><li>Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly, and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents cheerful, positive manner with customers.</li><li>Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.</li><li>Safety: fully supports, encourages, and follows safe work behavior and considers safety a paramount importance in the workplace.</li><li>Job Specific Skills: Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the roles &amp; responsibilities and other applicable sources. Demonstrates the effective application of the job-specific knowledge, skills, and ability required to resolve job-related challenges in the workplace.</li><li>Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others have a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.</li><li>Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency, and adjusts schedules as needed to achieve without sacrificing quality of work.</li><li>Credibility: Demonstrated concern to be responsible, reliable, and trustworthy. Maintains commitment. Respects the confidentiality of information or concerns shared by others. Is honest and forthright with people. Takes personal responsibility for the quality and timeliness of work. Punctual follows instructions, policies, and procedures.</li></ul>Essential Job Qualifications<ul><li>Prior parts experience a plus.</li><li>Prior warehouse experience preferred.</li><li>Prior customer service experience preferred</li></ul>Necessary Knowledge, Skills, and Abilities:<ul><li>Strong computer skills and aptitude to learn new programs.</li><li>Exceptional communication skills, oral and written.</li><li>Ability to read and understand the basics of repair instructions, written estimates, and work orders.</li><li>Outstanding organizational and multi-tasking skills; adapts easily to a fast-paced environment.</li><li>Personable, friendly demeanor with a solid customer service approach to internal and external customers.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilyCustomer ServicePayTypeHourly

Gulf Coast JCB - Parts Advisor 

Company Profile&nbsp;Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position PurposeThe Territory Sales Representative is responsible for driving machine sales within an assigned territory, developing new business, strengthening customer relationships, and promoting Gulf Coast JCB’s full range of equipment and services.Position Type: Full Time, Exempt Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Sales Development &amp; Customer Engagement</li><li>Identify and pursue new sales opportunities.</li><li>Build strong relationships and establish trust with customers.</li><li>Understand customer needs and recommend appropriate equipment solutions.</li><li>Provide technical information, quotes, and product explanations.</li><li>Answer customer questions regarding products, pricing, availability, financing, and rental policies.</li><li>Follow up on quotes to maximize close rates.</li></ul>Account Management<ul><li>Serve as primary liaison with assigned accounts.</li><li>Maintain consistent communication through visits and calls.</li><li>Enter all customer information, opportunities, and orders in CRM.</li><li>Provide post-sale support and assist with issue resolution.</li><li>Maintain accurate records of contacts, accounts, and orders.</li><li>Support customer retention efforts and address concerns promptly.</li></ul>Operational &amp; Internal Coordination<ul><li>Coordinate equipment deliveries with operations.</li><li>Keep showroom, displays, and equipment clean and presentable.</li><li>Maintain CRM database (Salesforce experience preferred).</li><li>Support marketing initiatives, demos, and customer events.</li><li>Collaborate with service, parts, and operations for seamless customer experience.</li></ul>Product Knowledge &amp; Support<ul><li>Maintain strong knowledge of JCB equipment features and benefits.</li><li>Stay informed on competitor products and market conditions.</li><li>Troubleshoot basic machine questions for customers when needed.</li></ul>Knowledge, Skills, Abilities &amp; Competencies<ul><li>Industry experience desired (equipment, rental, agriculture, heavy equipment, etc.).</li><li>Prior service, parts, or sales experience in a dealership or rental environment.</li><li>Valid Louisiana driver’s license required.</li><li>Territory management experience preferred.</li><li>High energy, strong communication, and disciplined work ethic.</li><li>Leadership potential for future advancement.</li><li>Strong customer service skills and relationship-building ability.</li><li>Able to thrive in a fast-paced environment.</li><li>Must pass drug screenings and background checks.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilySalesPayTypeSalary

Gulf Coast JCB - Territory Sales Representative 

Company Profile&nbsp;Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position PurposeThe primary function of the General Manager of Service role is to oversee all parts and service functions. This includes scheduling, supervising, and developing technicians, managing parts inventory, and ensuring dealer revenue. The General Manager of Service is also responsible for hiring and supervising service and parts department personnel, monitoring their performance, and creating goals and objectives for the dealer. They are also responsible for maintaining proper workflow through the shop and field to ensure maximum product uptime and increased customer satisfaction. You will perform the following:Position Type: Full Time, Exempt Major Tasks, Responsibilities &amp; Key Accountabilities <ul><li>Ensures all employees work in a safe manner, adhering to all applicable safety, environmental and contamination control policies, procedures, and regulations and ensures all personnel wear proper personal protective equipment.</li><li>The primary function of the GM of Service is to work as the immediate Supervisor for all Parts and service functions.</li><li>Responsible for scheduling, supervising, developing all technicians, parts inventory, and Dealer revenue.</li><li>Ensure daily service scheduling, National Account activity, and parts inventory meetings are held daily.</li><li>Hiring and supervising all service and parts department personnel, as well as monitoring their performance, along with creating goals and objectives for Gulf Coast JCB, which includes an annual operating budget and a marketing plan to promote new and repeat service business.</li><li>Keeping up to date on manufacturer warranty, technical bulletins, and new products, while serving as a liaison with the factory representatives.</li><li>Oversee Technician scheduling, workorder process, and warrant administration/recovery.</li><li>Maintaining the highest Customer Service rating from customers by handling customer complaints immediately and according to dealership policy.</li><li>Must maintain proper workflow through the shop and field to ensure maximum product uptime and increased customer satisfaction.</li><li>Review monthly reports with the Field Service Lead and Shop Forman that relate to Tech billable hours, Absorption rate, and workorder status to determine where improvements can be made to increase profitability.</li><li>Required to maintain the profitability of department while controlling expenses.</li><li>Monitors machine concerns and trends based off new model launches to ensure service readiness and is responsible for the security and monthly cycling of product inventory.</li><li>Work with retail and wholesale customers in considering credit applications, handling complaints, and negotiating prices to ensure customer satisfaction.</li><li>Responsible for-profit management in the Service Department and must examine department financial statements, including expenses and revenue, to ensure the department’s profitability.</li><li>Set KPI’s and track metrics biweekly / Monthly to ensure Dealer success</li><li>Ensure the shop and Techs have all required special tools and PPE.</li><li>Process paperwork for new employees and terminations</li><li>Performs other duties as assigned.</li></ul>Job Specific Skills: <ul><li>Resource Management: Manages resources through effective schedules and budgets for people, projects, equipment, and supplies. Plans so that the right resources are assigned to the right tasks. Assigns and manages assets in a manner that supports an organization's strategic goals. Effectively and efficiently allocates all human, financial, and material resources to meet business objectives.</li><li>Adaptability: Adapts to changing business needs, conditions, and work responsibilities. Adapts approach, goals, and methods to achieve solutions and results in dynamic situations. Recovers quickly from setbacks and finds alternative ways to reach goals or targets. Open to different and new ways of doing things; willing to modify one's preferred way of doing things.</li><li>Safety: fully supports, encourages, and follows safe work behaviour, and considers safety of paramount importance in the workplace. Demonstrates the required depth and mastery of knowledge and skill associated with the job as identified in the roles &amp; responsibilities and other applicable sources. Demonstrates the effective application of the job specific knowledge, skills and ability required to resolve job related challenges in the workplace.</li></ul> <ul><li>Coaching and Mentoring: Inspires and empowers team members to excel, providing timely productive feedback and guidance to stretch beyond their comfort levels to achieve specific, measurable, and challenging goals. Builds productive relationships with team members, conveying confidence and expressing genuine appreciation for team member contributions. Explains to team members the importance of the work they do.</li><li>Communication: Uses active listening skills, conveying information with the appropriate medium that is clear and easily understood. Uses feedback to verify effective and accurate communication has occurred. Ensures that others having a need to know are kept informed about developments, progress, problems and plans through consistent, effective communication. Avoids surprises.</li><li>Customer Oriented: Demonstrates concern for satisfying external and/or internal customers. Responsive, quickly, and effectively addresses customer concerns or problems. Assures customers he/she is willing to work with them to meet their needs. Presents a cheerful, positive manner with customers.</li><li>Results Oriented: Has a strong sense of urgency and commitment to achieve desired results in the face of obstacles and frustrations. Remains focused, does not get bogged down in unnecessary detail. Identifies and utilizes the most efficient methods to successfully achieve tasks on time despite unforeseen events. Driven, maintains a sense of urgency and adjusts schedules as needed to achieve without sacrificing quality of work.</li><li>Updating of Knowledge as Job requirements frequently change requiring re-training once or more per year.</li><li>Responsibility for Change, Innovation, Overall Improvement, and/or Effectiveness</li><li>Problem Solving Job requires complex problem-solving ability with little guidance. Independent research and analysis are sometimes required to develop solutions.</li><li>Creativity - Job requires creativity as part of carrying out daily activities. New approaches are encouraged.</li><li>Autonomy Job is not normally monitored, but overall objectives are clearly defined. Use of discretion in how the work is done, setting priorities and decision making is encouraged. More emphasis is placed on achieving the desired outcome, not on controlling the process.</li><li>Work Schedule Work is scheduled during regular business hours with less frequent requirements to work nights, holidays, and weekends.</li><li>Organizational Impact - A person's performance in this job has significant immediate impact on expense, efficiencies or achievement of overall department and company objectives.</li></ul>Knowledge, Skills, Abilities &amp; Competencies <ul><li>3+ years’ experience in Service Department operation </li><li>Ability to use standard desktop load applications such as Microsoft Office and internet functions </li><li>Ability to write and speak effectively to individuals and groups </li><li>Familiar with JCB and competitive products </li><li>Basic understanding of financial principles relative to Service Department operations </li><li>Ability to analyze and interpret internal reports </li><li>Ability to work extended hours and weekends </li><li>Excellent customer service skills </li><li>High School Diploma or equivalent experience</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilyCustomer ServicePayTypeSalary

Gulf Coast JCB - Service Manager

Company Profile&nbsp;Gulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position PurposeReporting directly to the Dealer Principal, the Office Administrator / Accountant supports the daily financial and administrative operations of Gulf Coast JCB.Position Type: Full Time, Exempt.Major Tasks, Responsibilities &amp; Key Accountabilities<ul><li>Process machine sales and record customer payments.</li><li>Prepare and process weekly deposits.</li><li>Review and process internal and external invoices.</li><li>Create and maintain vendor master data.</li><li>Prepare inventory reports.</li><li>Apply warranty credits and issue credit notes.</li><li>Maintain and reconcile accounts receivable and balance sheet accounts.</li><li>Maintain fixed asset ledger.</li><li>Perform month-end closing functions including journal entries and GL reconciliations.</li></ul>Accounts Receivable<ul><li>Daily posting of cash, check, and bank transactions.</li><li>Post daily credit card payments.</li><li>Research mismatches and resolve discrepancies.</li><li>Perform AR-related GL reconciliations.</li><li>Manage collections.</li><li>Set up new customer accounts and verify credit.</li></ul>Accounts Payable<ul><li>Ensure timely payment of invoices.</li><li>Prepare ACH and check payments.</li><li>Process quarterly sales tax filings and reconciliations.</li><li>Set up new vendors.</li><li>Process DTS credits and reconciliations.</li><li>Maintain JCB parts invoice tracker.</li><li>Reconcile parts accruals.</li></ul>Invoicing<ul><li>Create and process invoices for parts, service, machines, and work orders.</li></ul>Month-End Duties<ul><li>Post journals.</li><li>Complete AR, AP, GL, and fixed-asset closings.</li><li>Reconcile fixed assets and schedules.</li></ul>Banking<ul><li>Post daily credit card payments.</li><li>Manage postings and reconcile deposits.</li><li>Make physical bank deposits as required.</li></ul>Warranty<ul><li>Post warranty credit notes and reconcile discrepancies.</li></ul>General Administrative Responsibilities<ul><li>Provide administrative support to the Dealer Principal and team.</li><li>Maintain organized, accurate files and documentation.</li></ul>Essential Qualifications<ul><li>Bachelor’s degree in Accounting or related field.</li><li>Minimum 3+ years of experience in a dealership, equipment, distribution, or manufacturing environment.</li></ul>Knowledge, Skills &amp; Competencies<ul><li>Experience with CDK Global preferred.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent organizational skills.</li><li>High attention to detail and accuracy.</li><li>Proficient in Microsoft Office, especially Excel.</li><li>Strong communication skills.</li><li>Bilingual (English/Spanish) a plus.</li></ul>JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state, and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLEDJCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S., which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilyAdministration/SupportPayTypeSalary

Gulf Coast JCB - Office Admin/ Accountant 

Company ProfileGulf Coast JCB is the authorized JCB dealer for South Louisiana, committed to delivering industry-leading products, responsive support, and a customer experience rooted in honesty, urgency, and professionalism. We invest in our people and offer highly competitive compensation for individuals with the drive to excel personally and professionally.Position SummaryThe Inside Sales Representative supports Gulf Coast JCB’s machine sales coverage by providing exceptional customer service and proactive sales support. This role manages inbound and outbound customer interactions, promotes JCB products, generates quotes, closes sales opportunities, and supports Outside Sales.Position Type: Full Time, Exempt&nbsp;Major Tasks, Responsibilities &amp; Key AccountabilitiesSales &amp; Customer Interaction<ul><li>Handle inbound sales inquiries via phone and email.</li><li>Make outbound calls to prospects and existing customers.</li><li>Understand customer needs and recommend equipment solutions.</li><li>Deliver accurate product information.</li><li>Prepare quotes and follow-up to close sales.</li><li>Process sales orders accurately.</li><li>Support Outside Sales with lead generation and customer follow-up.</li></ul>Customer Relationship Management<ul><li>Build and maintain strong customer relationships.</li><li>Ensure high customer satisfaction through responsive communication.</li><li>Handle customer concerns professionally.</li><li>Maintain detailed CRM records.</li><li>Provide regular sales activity updates to management.</li></ul>Marketing &amp; Promotion<ul><li>Create and publish approved social media or digital content.</li><li>Monitor industry trends to support marketing efforts.</li><li>Stay current on JCB product knowledge.</li></ul>Operational Coordination<ul><li>Coordinate with operations for equipment delivery.</li><li>Collaborate with the Gulf Coast JCB team to maintain a high-quality customer experience.</li></ul>Qualifications<ul><li>Minimum 2 years inside sales or parts/service sales experience, preferably in equipment or rental.</li><li>Strong customer service mindset.</li><li>Excellent verbal and written communication skills.</li><li>Effective multitasking and time-management skills.</li><li>Proficiency with CRM systems and Microsoft Office.</li><li>Strong problem-solving ability and attention to detail.</li><li>Ability to work independently and as part of a team.</li></ul>What It Means to Work at Gulf Coast JCBInside Sales is a critical part of our customer experience. You are often the first and most frequent point of contact for customers. We value proactive, customer-focused, reliable individuals driven to win the right way.Gulf Coast JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at <a href="https://www.jcb.com/" target="_blank">https://www.jcb.com/</a> en-gb/about/careers.JobFamilySalesPayTypeSalary

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