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DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>Under the supervision of a Registered Nurse (RN), the Patient Sitter provides continuous observation and monitoring of patients who require enhanced safety measures due to medical or behavioral conditions</li><li>The Patient Sitter ensures patient safety by remaining within arm's reach or line-of-sight of the patient at all times, responding quickly to patient needs, and communicating significant changes in patient behavior or condition to nursing staff</li><li>Responsibilities include non-clinical support duties, emotional reassurance to patients, and assistance with maintaining a clean and safe environment</li></ul>Essential Functions<ul><li>Maintain constant visual observation of assigned patient; never leave the patient alone or out of sight</li><li>Alert nursing staff promptly when patient requires assistance or shows changes in condition</li><li>Provide emotional support and companionship to patients</li><li>Accompany patients off unit for tests or procedures, remaining in close proximity</li><li>Report any hazards or safety concerns to the nurse and help maintain a neat, orderly patient room</li><li>Record patient behavior and significant events as directed</li><li>Adhere to infection control and isolation procedures in accordance with facility policies</li><li>Follow RN directions regarding observation protocols, documentation, and response to patient behaviors</li><li>Perform basic support tasks including helping set up meal trays, removing trash, and assisting with linens</li><li>Maintain confidentiality of patient information at all times</li><li>Complete mandatory education and training requirements</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Must read, write, and communicate effectively in English</li><li>Must have critical thinking skills and the ability to exercise sound judgment</li><li>Must be able to remain calm in stressful situations and respond appropriately</li><li>Familiarity with and proper use of translation services (e.g., Language Line) when needed</li><li>Regular and punctual attendance is required</li><li>Must be able to work with minimal supervision and as part of a team</li></ul> QualificationsEducation<ul><li>High school diploma or equivalent required</li></ul>Licenses/Certifications<ul><li>Basic Life Support (BLS) certification required</li><li>De-escalation training required within time frame required by facility policy</li></ul>Experience<ul><li>Previous healthcare or patient care experience preferred</li></ul>

St. Francis-Emory Healthcare

Sitter II PRN Nights

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job SummaryThe Mental Health Technician is responsible for conducting functional analyses of patient behavior, participating as a member of the treatment team, contributing to the master treatment plan, and implementing appropriate interventions from the plan. The Mental Health Technician conducts individual and group psychoeducation, leisure activities, and life-skill training and coaching for all patients. The Mental Health Technician is responsible for safety monitoring of patients and of the unit.Essential Functions<ul><li>Assumes personal responsibility for maintaining professional development such as BLS and de-escalation training and certification.</li><li>Observes and monitors patient’s status according to patient monitoring standards, policies, and procedures.</li><li>This may include completion of vital signs, weight log, intake and output, dietary intake, Q15 minute behavioral round sheets, admission checklists, or other progress or milieu notes.</li><li>Reports patient complaints or other concerns in a timely manner.</li><li>Provides verbal and written input to nursing staff via ongoing reporting and end of shift report so patients’ needs, and care can be prioritized.</li><li>Demonstrates proficiency and skill in providing care to patients, orienting to the unit, transport, de-escalation, teaching of coping skills, conflict resolution, problem solving skills, assistance with activities of daily living, admission &amp; discharge procedures, response to codes, use of de-escalation techniques and life coaching skills.</li><li>Demonstrates effective on-going observations and evaluation of patient/family response to the interventions, reports changes in condition to the nurse assigned.</li><li>Demonstrates the ability to co-lead patient psycho-educational groups on the unit as well as provide care in a manner that is consistent with the master treatment plan.</li><li>Takes initiative to ensure that active treatment is occurring on the unit as scheduled and encourages all patients to participate in unit groups and programming.</li><li>Provide timely and accurate information on patients’ behaviors and progress to the interdisciplinary team.</li><li>Serves in a Supervisory or Lead role, as requested.</li><li>Conduct individual life coaching, psycho-educational and supportive counseling to assigned patients and in accordance with master treatment plan goals.</li><li>Provide leadership and/or co-leadership of group therapy sessions related to leisure skills, life skills, and psychoeducation.</li><li>Lead and/or actively participate in the management of acute behavioral episodes using approved de-escalation techniques.</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Ability to adjust to changes in a professional manner.</li><li>Flexibility around working hours to meet patient and unit needs.</li><li>Ability to intervene quickly in an emergency to move patients away from the situation and maintain patient, staff, and personal safety.</li><li>Ability to be involved in a physical escort, hold or restraint to minimize the risk of injury to patients or staff.</li><li>Must adhere to regularly scheduled hours and plan absences in advance to assure the unit staffing and safety.</li><li>Approximate percent of time required to travel: 0% &nbsp; Must read, write and speak fluent English.</li><li>Must have good and regular attendance.</li><li>Performs other related duties as assigned.</li></ul> QualificationsEducation<ul><li>High School Diploma or equivalent.</li></ul>Licenses/Certifications<ul><li>BLS Certification</li><li>De-escalation training and certification strongly preferred; mandatory completion within 90 days of hire.</li></ul>Experience<ul><li>3-5 years experience working in a psychiatric inpatient setting preferred</li></ul>

Mental Health Technician Adult Psych, Full Time Night

DescriptionAt ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates.Job Summary<ul><li>The Coordinator – Business Development / Marketing / Public Relations is responsible for implementing and managing marketing, communication, and public relations strategies to support the hospital's goals and visibility in the community</li><li>This position works closely with the Director of Marketing &amp; Communications and other stakeholders to support strategic priorities, media relations, community engagement, and physician outreach</li><li>The Coordinator serves as the on-site resource for marketing and communications and ensures timely execution of related projects</li></ul>Essential Functions<ul><li>Assist the Director of Marketing &amp; Communications with implementing local and organizational marketing strategies&nbsp;</li><li>Coordinate advertising efforts and media placements for hospital services and events&nbsp;</li><li>Maintain website and social media platforms with timely and accurate content&nbsp;</li><li>Coordinate internal communication initiatives for employees and physicians&nbsp;</li><li>Promote hospital services through earned media, public relations, and community sponsorships&nbsp;</li><li>Plan and support hospital participation in local events and community initiatives&nbsp;</li><li>Develop and maintain relationships with internal and external stakeholders to support business development goals&nbsp;</li><li>Coordinate physician marketing initiatives including referral development, event planning, and collaboration opportunities&nbsp;</li><li>Support crisis communication efforts under the guidance of senior leadership&nbsp;</li><li>Track and report on marketing project performance, media coverage, and promotional impact&nbsp;</li></ul>Knowledge/Skills/Abilities/Expectations<ul><li>Excellent verbal, written, and interpersonal communication skills&nbsp;</li><li>Strong writing, editing, and proofreading skills&nbsp;</li><li>Ability to manage multiple projects with competing deadlines&nbsp;</li><li>Proficiency in Microsoft Office, social media platforms, and content management systems&nbsp;</li><li>Ability to take initiative, exercise sound judgment, and work independently&nbsp;</li><li>Frequent sitting, data entry, and use of computer systems&nbsp;</li><li>Occasional bending, reaching, and walking for event coordination and on-site promotions&nbsp;</li><li>May lift up to 25 lbs. occasionally for marketing materials and event setup&nbsp;</li><li>Office environment with regular presence in hospital and community settings&nbsp;</li><li>Occasional evening or weekend work for events or urgent communications needs&nbsp;</li><li>Minimal exposure to hazards; standard precautions followed in clinical areas when applicable</li></ul> QualificationsEducation&nbsp;<ul><li>Bachelor’s degree in Communications, Marketing, Public Relations, or related field required&nbsp;</li></ul>Licenses/Certifications&nbsp;<ul><li>None required&nbsp;</li></ul>Experience&nbsp;<ul><li>Minimum of 3 to 5 years of experience in marketing, communications, or public relations required, preferably in a healthcare or service industry setting&nbsp;</li></ul>

Business Development Coordinator, The Bradley Center

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The AutoNation Experienced Sales Associate is responsible for selling new and used vehicles at gross profit, customer satisfaction and volume standards expected by America’s Largest Automotive Retailer.<h2>What are the requirements?</h2><ul><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set targeted personal income goals consistent with AutoNation’s standards of productivity</li><li>Over 1 year automotive sales experience</li><li>Proven ability to exceed established automotive sales and customer service goals</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up, and follow-up again, with customers</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>High school diploma or equivalent</li></ul><h2>&nbsp; Why should I work for AutoNation?</h2><ul><li>You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li><li>You’ll be empowered with the tools needed to support our customers’ needs and realize your earning potential. What tools? How’s a best-in-class CRM, state-of-the-art equity mining tools to help you uncover better sales leads, preferred relationships with over 30 lenders to get your customers financed and access to a national inventory of over 100,000 new and pre-owned vehicles so you can always find the perfect match for your customer.</li><li>We represent 36 brands in 16 states, so there’s always opportunity to grow your career as a Sales Associate and beyond. Join AutoNation and accelerate as far and fast as your talent and our support can take you.</li><li>How will I be paid? Will I receive training?</li><li>As an Experienced Sales Associate, you’re able to start working on our competitive commission pay plan right away!</li><li>Throughout your career, we’ll provide you with the hands-on, digital and classroom training you need grow and advance while also empowering you to build&nbsp;your book of business and close deals like the expert you already are.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Sales Retail Associate - AutoNation USA Houston

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The service drive manager greets customers and collects information necessary to repair the problems with their vehicle. This includes following through with the technicians and the customer so the customer is satisfied with the work performed. This position will require travel and potentially relocation to different parts of Southern California.<h2>What are the day-to-day responsibilities?</h2><ul><li>Schedule and assign daily work objectives for the service consultants</li><li>Monitor performance and counsel service consultants with behavioral or performance issues</li><li>Train, coach, supervise and assist service consultants</li><li>Assist in the service reception during peak traffic times by greeting customers in a timely and friendly manner to obtain customer and vehicle data</li><li>Maintain all supplies required to operate the service drive</li><li>Communicate with team leaders to determine status of jobs</li><li>Review the open repair order report on a daily basis, review and resolve any open repair orders that are beyond current week's business</li><li>Partner with all other dealership personnel to ensure quality of service provided to customers</li><li>Perform quality inspections of vehicles being returned to customers</li><li>Follow up with customers to ensure satisfaction with service work</li><li>Understand and comply with federal, state and local regulations such as those governing the disposal of hazardous waste, OSHA right-to-know act, ect:</li><li>Follow company safety procedures to avoid exposure to fumes, dirt and harsh chemicals</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Ability to read and comprehend instructions and information</li><li>Two years of experience in an auto repair facility</li><li>Ability to collaborate with other dealership personnel</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated communication and interpersonal skills</li><li>Demonstrated customer service skills</li><li>One year of supervisory experience (preferred)</li><li>Ability to operate an automobile &nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Drive Manager/Management Trainee

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Collision Estimator, you’ll interact daily with customers, insurance companies, and parts Associates to ensure the repair process is as smooth as possible. You also take great pride in using your excellent communication skills and empathetic nature to help customers through the process.<h2>What are the daily job responsibilities?</h2><ul><li>Greeting customers and discussing repair options.</li><li>Determining repair needs based on customer information, vehicle walk-around, inspections and test drives.</li><li>Asking for the sale on all estimates.</li><li>Meeting or exceeding targeted sales goals as well as the targeted customer satisfaction index.</li><li>Understanding basic parameters of collision repair as well as insurance programs (e.g., DRP and non-DRP).</li><li>Producing repair orders for customers, including cost and time estimates, with full transparency.</li><li>Communicating frequently with technicians and parts Associates to ensure timely completion of work.</li><li>Following up with customers on the status of their vehicle based on how the customer wants to be informed and answering customer questions as needed.</li><li>Managing multiple repairs simultaneously.</li><li>Working with other Associates on daily planning and release meetings.</li><li>Processing transactions and ensuring 100% compliance with all state and federal laws and regulations.</li><li>Following up with customers to ensure we have met their expectations.</li><li>Building rapport with customers to create a base of referrals.</li><li>Gaining superior product knowledge to effectively help customers.</li><li>Ensuring that all administrative processes are handled in a timely fashion and in compliance with company policies.</li><li>Providing exceptional customer experience to drive loyalty.</li></ul><h2>What are the requirements for the Collision Estimator?</h2><ul><li>Proven ability to provide an exceptional customer experience.</li><li>Ability to set and achieve targeted goals.</li><li>Detail-oriented and organized. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</li><li>Prior sales or retail experience preferred but not required.</li><li>Demonstrated communication, consultative, interpersonal, and organizational skills.</li><li>Experience and desire to work with technology.</li><li>Must have a valid, in-state driver’s license with an acceptable, safe driving record.</li></ul><h2>What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Collision Estimator role. Future opportunities may include:</li><li>Collision Director</li><li>Collision Production Manager</li><li>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Collision Estimator-1

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Loyalty Coordinator makes outbound service calls, establishes relationships with the customers and schedules appointments for the Service Department.<h2>What are the day-to-day responsibilities?</h2><ul><li>Ask the customer qualifying questions to uncover needs and directs calls appropriately</li><li>Ensures that service consultants receive messages promptly</li><li>Make service appointments if service consultants are unavailable, route appointment information to the appropriate service consultant</li><li>Provide reporting to dealership management</li><li>Collect retail charges from the customer in cash, check or authorized charge account</li><li>Provide customers with the proper change and/or receipt</li><li>Properly process and document charge purchases according to the policies established by the Controller</li><li>Close all internal repair orders promptly and route to Billing Clerk for processing</li><li>File accounting copies of repair orders and parts tickets, file hard copies of repair orders in customer service files</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School Diploma or Equivalent</li><li>One year certificate from college or technical school, or three to six months related experience and/or training, or or equivalent combination of education and experience</li><li>Ability to read, write, add, subtract, divide and comprehend written instructions and information</li><li>6-12 months previous work experience (preferred)</li><li>Demonstrated customer service skills</li><li>Demonstrated communication and interpersonal skills</li><li>Previous industry experience (preferred)</li></ul>This position pays $20.25/hr plus bonus incentives.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Loyalty Coordinator

Overview of Role/Job Purpose: The EDI Technical Support Analyst (TSA) II assists clients in resolving VXexchange general inquires that do not require programming source code or in-depth knowledge of VXexchange database. This position provides an excellent experience for our clients by training, supporting, and resolving client issues in a timely manner. In addition, this position will assist with EDI Certification testing. Essential Job Duties:<ul><li>Analyze tickets from Operations team and gather information to resolve the tickets issue.</li><li>Responding to emails and phone inquiries to support clients in the use of VXexchange product</li><li>Research and resolve inquiries by using Knowledge Base, enhanced troubleshooting skills, partnering with team members, or by recreating the issue in Vxrexchange</li><li>Troubleshoot and perform root cause analysis of reported issues</li><li>Notify Client Success Manager and Technical Support Manager of the priority level of the ticket and if there is a critical due date</li><li>Partner with team members to determine if the inquiry is related to an enhancement or problem within the existing code</li><li>Guide other team members on tickets and testing to ensure the content is accurate</li><li>EDI certification testing as a utility or with a utility </li><li>Escalate any issues that are not of a general nature</li><li>Attend all department meetings </li><li>Adhere to policies, guidelines and procedures pertaining to the protection of company and client information</li><li>Report actual or suspected security and/or policy violations or breaches to Management</li><li>All other duties as assigned</li></ul>Required Skills/Qualifications:<ul><li>BA or BS in Information Technology, Computer</li><li>Science, or related discipline; Equivalent specialized work experience of 2 years may be considered in lieu of 4-year degree</li><li>Experience in regulated and/or deregulated energy industry </li><li>Experience with EDI transactions (814,810,867,820,824,997 and other transaction types)</li><li>Experience in MS SQL, VB.net., and .Net development a plus</li><li>Customer relationship experience</li><li>Strong interpersonal, communication, and problem-solving skills</li><li>Excellent attention to detail</li><li>Ability to communicate both verbally, in writing and can explain technical terminology to a non-technical user</li><li>High energy, driven individual with the ability to collaborate in a team/cooperative environment as well as exercise independent judgment and initiative</li></ul>JobFamilyClient SuccessJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorRegularHiringMinRate71200HiringMaxRate93700

VertexOne

Technical Support II Analyst 

Business Analyst (Must have Deregulated and C&amp;I Background) Overview of Role/Job Purpose: VertexOne is looking for a Business Analyst (BA) with expertise in meter-to-cash processes and Customer Information Systems (CIS) within the deregulated energy markets.This role focuses on supporting all clients, with an emphasis on Commercial and Industrial (C&amp;I) clients. To succeed in this role, candidates must have a strong grasp of Commercial and Industrial (C&amp;I) operations and deregulated industry-specific requirements to drive impactful results across client engagements. In this role, the BA will gather, interpret and document business requirements, write user stories, provide best practices, triage customer issues and defects, determine workarounds, analyze data, create reports and perform programing testing.Essential Job Duties (C&amp;I Experience Required):<ul><li>Support cross-functional initiatives across roadmaps, client projects, implementations, market mandates, and ongoing client support.</li><li>Engage in implementation projects by actively participating during the implementation phase and assisting with a smooth transition to Support, including for clients in the Commercial &amp; Industrial (C&amp;I) sector.</li><li>Work with CSM’s &amp; Client Analysts to triage issues for existing clients and post go-live for new clients, including Commercial &amp; Industrial (C&amp;I) clients.</li><li>Collaborate closely with clients —particularly those in the Commercial &amp; Industrial (C&amp;I) sector—to review enhancement requests, gather comprehensive business requirements, and develop a clear understanding of end-to-end business process flows.</li><li>Write and document clear user stories, using Gherkin syntax, to ensure proposed solutions align with client needs, industry best practices, and the unique requirements of the Commercial &amp; Industrial (C&amp;I) sector.</li><li>Participate in 3 Amigos sessions with Development and QA to discuss, refine, and confirm shared understanding of user stories and requirements prior to development.</li><li>Execute user acceptance testing (UAT) for enhancements, projects, and roadmap initiatives—particularly those impacting Commercial &amp; Industrial (C&amp;I) clients—while thoroughly documenting, reporting, and tracking any issues identified during the testing process.</li><li>Troubleshoot and perform root cause analysis of reported issues, including those related to complex Commercial &amp; Industrial (C&amp;I) account structures.</li><li>Prioritize and work client issues, providing issue analysis and documentation, ensuring Commercial &amp; Industrial (C&amp;I) specific use cases are addressed.</li><li>Communicate technical information to clients as needed, adapting explanations to suit Commercial &amp; Industrial (C&amp;I) business models when necessary.</li></ul><ul><li>Research and stay updated on utilities market mandates, regulations, and business rules, ensuring compliance for clients and Commercial &amp; Industrial (C&amp;I) clients.</li></ul><ul><li>Ensure issues are identified, updated, and resolved in a timely manner, especially those affecting high-impact Commercial &amp; Industrial (C&amp;I) clients.</li><li>Participate in internal and client workshops for new clients, new products, and partner integrations including those tailored for the Commercial &amp; Industrial (C&amp;I) sector.</li><li>Attend client meetings as needed to review open items, discuss reported issues, gather details, with a focus on Commercial &amp; Industrial (C&amp;I) client complexities.</li><li>Ability to meet deadlines, team goals, manage multiple projects while focusing on priorities and Commercial &amp; Industrial (C&amp;I) deliverables.</li><li>Creation of internal user guides, training documentation and best practices, incorporating Commercial &amp; Industrial (C&amp;I) considerations where applicable.</li><li>Communicate areas for improvement, develop and implement solutions, especially in Commercial &amp; Industrial (C&amp;I) client support.</li><li>Become a subject matter expert on the VertexOne CIS application and related products, with an in-depth understanding of how they support Commercial &amp; Industrial (C&amp;I) operations and integrate with other systems.</li><li>Creates issues using VertexOne ticketing system and follows through to resolution</li><li>Follow the defined change control process</li><li>Work cooperatively in a team environment to deliver high client satisfaction</li><li>Escalate and communicate issues to VertexOne Management or clients as needed</li><li>Available to assist CSM’s if needed during client outages</li><li>Ability to work occasional extended hours and weekends</li><li>Must be available to work flexible hours as required to accommodate clients in various time zones.</li><li>Ability to travel to client sites or VertexOne events as required</li></ul>Required Skills/Qualifications:<ul><li>3-5 years Business Analysis experience</li><li>CIS platform experience</li></ul><ul><li>Experience and working knowledge of the deregulated energy market, especially the Texas market, is a plus. Commercial and Industrial (C&amp;I) is mandatory.</li></ul><ul><li>Utility / meter-to-cash business process experience</li><li>Knowledge and experience with self-service web portals</li><li>Knowledge and experience with Bill Print, Cash</li><li>Remittance processes</li><li>Fluent in SQL, JIRA, Power BI</li><li>Detail oriented, analytical and inquisitive</li><li>Ability to work independently and with others</li><li>Extremely organized with strong time management</li><li>Knowledge of Electronic Data Interchange (EDI) is a plus</li><li>Knowledge of VXretail (UtiliBill) is a plus</li></ul>JobFamilyBusiness AnalystJobFunctionIndividual ContributorPayTypeSalaryEmploymentIndicatorRegularHiringMinRate81500HiringMaxRate101600

Business Analyst, II (Must have Deregulated Energy and C&I Background)

Position Title: Accounting Associate Location: Jericho, NY Full Time/Part Time: Full time Req ID: R312-2025 Description: ******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position.****** We are currently seeking an Accounting Associate to prepare schedules and workpapers, assist with the monthly and quarterly accounting close, complete processes such as bank and mortgage reconciliations, run and distribute reports, prepare cash receipt and vendor request forms, prepare lender packages, and perform other ad hoc projects as assigned. The right candidate will have strong attention to detail, organizational and communication skills, including the ability to work with all levels of employees across the Company, as well the ability to focus on meeting accounting department deadlines. The individual must thrive in a team environment and be flexible regarding ad hoc reporting and must respond to inquiries with a sense of urgency.Requirements:<ul><li>Minimum of an associate’s degree in accounting</li><li>Working knowledge of real estate and accounting systems is a plus</li><li>Strong MS Office skills</li><li>At least 2 years of strong bookkeeping and reconciliation experience</li></ul>The expected salary for this position is anticipated to be approximately $55,000. The actual compensation will be based on factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, market and business considerations and other factors permitted by law.** Kimco Realty is an Equal Opportunity Employer – Veteran/Disability ** About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and rapidly expanding Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of December 31, 2024, the company owned interests in 568 U.S. shopping centers and mixed-use assets comprising 101 million square feet of gross leasable space. PI275638287

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