field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.&nbsp;&nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.&nbsp;&nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.&nbsp;&nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.&nbsp;&nbsp;Find your place in technology on #TeamAmex.This is a Cloud DevOps role to manage and support Public, Private and Hybrid cloud infrastructure at in highly heterogenous environment. Serve as a key member to help as DevOps engineer focused on Operations, Well worse with ITSM best practices, Work in an agile delivery team, familiarity with the processes and ceremonies Has a drive to learn industry leading/innovative technologies and solutions Good positive attitude, communication.Qualifications:Bachelor's Degree in Computer Science, Engineering or related field.Skills :<ul><li>5+ experience in public cloud platform, AWS or AZURE</li><li>Experience on AWS cloud native services EKS, EC2, RDS, IAM, Lambda, S3, ElasticCache, MSK, OpenSearch,&nbsp; &nbsp;Security</li><li>Azure Open AI, Storage, VM, Network, Security&nbsp;</li><li>Terraform - Basic or intermediate.</li><li>Experience in Python, Shell, Ansible.</li><li>CI/CD - end to end deployment process - any tool - Jenkins, GitHub, ArgoCD, CI/CD AWS Pipeline and any orchestration tools</li><li>Good understanding for cloud security models, AWS Certificate Manager, AWS Key Management Service, AWS Secret Manager</li><li>&nbsp;Experience in monitoring, logging, and alerting solutions to ensure the reliability, performance, and availability of data pipelines and infrastructure components on AWS.</li><li>&nbsp;AWS or AZURE certification is mandatory.</li><li>&nbsp;Azure Generative AI will be added advantage to the role</li><li>Understanding of Kubernetes, Docker and containerization will be a plus point.</li></ul>Annual Range: $120,000.00 to $210,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

AWS DevOps Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Technology Control &amp; Compliance is seeking an experienced and strategic Director – First Line of Defense (1LOD) Compliance professional to lead our efforts in ensuring all technological &amp; cybersecurity operations, systems, and innovations within the bank adhere to applicable laws, regulations, and internal policies. This role is responsible for developing, implementing, and overseeing the bank's 1LoD technology &amp; cybersecurity compliance program, ensuring ongoing adherence to a complex array of global and domestic laws and regulations, industry standards, and internal policies. The ideal candidate will possess a deep understanding of cybersecurity &amp; technology industry frameworks, banking &amp; financial regulations, and risk management principles. Key Responsibilities:<ul><li>Serve as the primary technology &amp; cybersecurity compliance partner within the business, ensuring adherence to applicable legal and regulatory requirements (e.g., FFIEC, GLBA, Dodd-Frank, OCC bulletins, FRB guidance, GLBA, NYDFS, GDPR, CCPA, etc).</li><li>Proactively identify and assess compliance risks inherent in products, services, processes, and controls.</li><li>Coordinate with compliance, legal, risk, and audit teams to ensure consistent interpretation and application of rules and policies.</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Owning, drafting, and updating business unit Compliance procedures, and communications for Compliance related business unit issues<ul><li>Monitor and report compliance performance metrics and emerging risk trends. Track the overall technology &amp; cybersecurity compliance posture at enterprise level and monitor for any degradation or deviation from adherence to regulatory requirements.</li><li>Act as a trusted advisor to senior leaders, supporting a culture of compliance and accountability.</li><li>Support regulatory exam and audit readiness exercises. Participate in audits as a SME when required. Advise on and coordinate response to audit findings and drive timely remediation of deficiencies.</li></ul>Qualifications:<ul><li>7–10+ years of compliance, legal, or regulatory advocacy &amp; industry engagement experience within a financial institution, preferably in a business-aligned or first line of defense role.</li><li>Deep expertise in banking regulations and compliance frameworks, including but not limited to:</li><ul><li>Gramm-Leach-Bliley Act (GLBA)</li><li>NYDFS Cybersecurity Regulation (23 NYCRR Part 500)</li></ul></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FFIEC IT Handbooks (e.g., Operations, Audit, Development and Acquisition, Business Continuity, Outsourcing, Cybersecurity)·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; OCC Bulletins and Consent Orders related to technology·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; FRB guidance on technology risk management·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Global and domestic data privacy regulations (e.g., GDPR, CCPA, state-specific privacy laws) ·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Operational Resilience frameworks (e.g., from FRB, OCC, FDIC, other supra-national and national regulatory bodies).<ul><ul><li>NIST Cybersecurity Framework (CSF)</li><li>ISO 27001/27002</li><li>PCI DSS </li></ul><li>Proven experience in developing, implementing, and managing Technology &amp; Cybersecurity compliance programs in a complex organizational environment.</li><li>Strong understanding of IT governance, risk, and control frameworks (e.g., COBIT, ITIL, NIST, CRI Cyber Profile).</li><li>Sound understanding of various security technologies (e.g., SIEM, DLP, IDS/IPS, WAF, endpoint security, cloud security).</li><li>Excellent analytical, problem-solving, and decision-making skills.</li><li>Exceptional written and verbal communication skills, with the ability to effectively communicate complex technical and regulatory information to both technical and non-technical audiences, including senior leadership and regulators.</li><li>Proven ability to manage competing priorities in a complex, matrixed environment</li></ul>Preferred:<ul><li>Bachelor's degree in Cybersecurity, Information Technology, Computer Science, Law, or a related field. </li><li>Advanced degree (e.g., JD, MBA, MPA) or professional certifications such as CRCM, CISSP, CISM, CISA, CRISC, CGEIT. </li><li>Experience working with compliance technology tools and issue management systems.</li></ul>Annual Range: $170,000.00 to $255,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Tech Compliance (Banking Regulations/ First Line of Defense (1LOD))

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Sustainability (CS) team sits within Corporate Affairs &amp; Communications and is responsible for driving enterprise-wide sustainability strategy and performance, including overseeing American Express’ progress toward its net-zero emissions target.We are seeking a highly motivated and organized Analyst – Net-Zero Program, Enterprise Decarbonization to support the implementation of American Express’ net-zero strategy and help accelerate emissions reduction across Scope 1, 2, and 3 categories. The Analyst will collaborate cross-functionally with key global business units and stakeholders.This is an exciting opportunity to join a dynamic and growing team that partners with business leaders globally to help drive the company’s path to net-zero.How will you make an impact in this role?Program Management &amp; Governance Support<ul><li>Support day-to-day execution of the enterprise Net-Zero Program including maintaining program dashboards and monitoring key performance indicators.</li><li>Assist in preparing materials for executive-level audiences, including the Executive Committee, Board of Directors, and Net-Zero Working Group.</li><li>Coordinate cross-functional meetings, document outcomes and action items, and ensure timely follow-up with key stakeholders.</li><li>Help maintain Net-Zero governance and program management documentation including roles, responsibilities, internal policies, and procedures.</li></ul>Operational Decarbonization Support<ul><li>Assist in researching, analyzing, and benchmarking decarbonization best practices across relevant operational areas such as real estate, data centers, fleet, aviation, renewable energy and supply chain.</li><li>Support collaboration with enterprise functions (e.g., Real Estate, Technology, Procurement, Finance) to advance implementation of emissions reduction initiatives.</li><li>Help manage tools and data systems (Watershed, etc.) used to measure, monitor, and forecast carbon performance at the project and portfolio level.</li><li>Work with the Climate Data and Reporting team to track and report progress against intermediate milestones for achieving 2033 and 2050 emissions reduction targets.</li></ul>Climate Data, Tools &amp; Reporting<ul><li>Assist in compiling data for internal progress tracking and external reporting including performance dashboards, voluntary disclosures (e.g., CDP, SBTi), and regulatory reporting needs.</li><li>Conduct basic climate-related quantitative analysis and visualizations using Excel or other tools to support strategy development and reporting.</li></ul>Strategic Research &amp; Benchmarking<ul><li>Monitor evolving climate policy, relevant sustainability guidance and frameworks (e.g. GHG Protocol, SBTi guidance) and peer practices relevant to net-zero and corporate decarbonization strategies.</li><li>Support development of briefings and research memos to inform net-zero strategy implementation, risk identification, and stakeholder engagement planning.</li></ul>Minimum Qualifications<ul><li>2+ years’ experience in corporate sustainability, climate strategy, environmental consulting, or a related field.</li><li>Knowledge of sustainability principles and climate-related frameworks (e.g., Net-Zero, GHG Protocol, SBTi).</li><li>Strong organizational, coordination, and project management skills.</li><li>Experience creating PowerPoint presentations for internal or external stakeholders.</li><li>Ability to work independently and cross-functionally in a dynamic, fast-paced environment.</li><li>Excellent analytical skills and attention to detail, including experience with Excel or data analysis tools.</li><li>Strong verbal and written communication skills; able to distill complex topics into clear, concise insights.</li><li>Bachelor’s degree in Environmental Science, Sustainability, Engineering, Public Policy, Business, or a related field.</li></ul>Preferred Qualifications<ul><li>Experience supporting or tracking enterprise climate or decarbonization programs.</li><li>Exposure to real estate sustainability, renewable energy, supply chain, or low-carbon technologies. </li><li>Familiarity with sustainability reporting standards (e.g., CDP, TCFD, CSRD, SBTi) or climate regulations.</li><li>Exposure to sustainability data platforms such as Watershed, Workiva, etc. </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst – Net-Zero Program, Enterprise Decarbonization

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) Products is the leading payment card issuer for corporations and small businesses, offering products and services to help them run and grow their business.&nbsp; Within GCS Products, the US New Product Development &amp; Enterprise Solutions team is seeking a dynamic customer-focused individual to help manage and execute against a multitude of platform migrations &amp; modernizations impacting GCS clients and card members.The Senior Manager will need to excel at conceptual thought leadership, effectively influence partner stakeholders to align behind a vision, and thrive in a fast paced and ever-changing environment to bring concepts to life.A broad spectrum of skills is required, including strategy and concept development, process design, project management, implementation experience, building and leveraging relationships partners to drive results.This position will be responsible for assessing the feasibility and fit of new product ideas and leading a cross functional team to deliver them. This is a great opportunity to shape the future direction of American Express’ Commercial capabilities and products while learning our core business, marketing, and technology functions through close partnerships with all the teams required to launch products.Key Responsibilities:<ul><li>Provide thought leadership during concept development, end-to-end user experience design, and feasibility assessment</li><li>Manage key operational processes and integrations by partnering and managing relationships with stakeholders in Product Management, Marketing, Technology, Risk, Servicing, Legal and Compliance</li><li>Understand business objectives and customer needs and identify creative ways to leverage technological capabilities and/or other creative solutions to meet those needs</li><li>Lead GCS-wide strategic initiatives to drive business results, improve customer experiences, and increase agility in product development</li></ul>Minimum Qualifications:<ul><li>Understanding of tech and product development processes with the ability to navigate intricate dependencies and communicate impacts to partners</li><li>Curiosity to know how things work from an end-to-end perspective and the desire to use that knowledge to find opportunities at an enterprise level</li><li>Detail oriented, able to assess how pieces of the puzzle interact to deliver the best experience for our customers</li><li>Ability to recognize issues quickly and provide resolution through creative and efficient problem solving</li><li>A future proof mindset that can maneuver multiple simultaneous migrations ensuring seamless connectivity for all integrating platforms and channels</li><li>Ability to manage end-to-end product development process in a highly disciplined fashion</li><li>Extremely strong project management, collaboration, communication, and presentation skills</li><li>Motivated self-starter with a sense of urgency, positive attitude, and the ability to excel in a fast paced and dynamic environment</li><li>Creative and innovative thinker who is comfortable with ambiguity and evolving strategies</li><li>Demonstrated ability to drive results in a highly matrixed organization, capable of influencing and building internal alignment across multiple lines of business and support groups</li><li>Passion for doing what is right for the customer</li><li>Embodies a "team" mentality in all that you do, with a proven ability to take ownership for progressing project delivery</li></ul>Preferred Qualifications:<ul><li>5+ years' business experience</li><li>Ability to identify and understand business needs and turn them into technology requirements; ability to understand the details of complex processes and an orientation toward process improvement and innovation; prior experience with payments and agile product development / delivery</li><li>Bachelor's degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - New Product Development (Enterprise Solutions)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The objective of the Corporate Functions Control Management Risk ID, Assessment, &amp; Testing team is to identify, assess, mitigate, and report on Operational Risk within BU processes for our Corporate Functions to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.The Corporate Functions Control Management team is looking for a Director of Risk ID, Assessment, &amp; Testing to lead a diverse team of high-performing professionals focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.The Director, Corporate Functions Control Management, Risk ID, Assessment, &amp; Testing will:<ul><li>Provide additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Lead control monitoring (supplemental to BU process owners testing) and proactively communicate key OR trends, activities, and events to senior management, to facilitate informed decision-making</li><li>Proactively identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Compile thematic risk reporting (levels, trends, causes) to provide actionable insights to BU on current risk levels, emerging trends and root causes</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Champion risk management practices within the business</li><li>Develop risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Develop risk profiles and maintain an updated risk register(s)</li><li>Be a key leader for sharing insights, better practices, themes, etc. across the enterprise</li></ul>Required Qualifications:<ul><li>6+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function)&nbsp;Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li><li>Demonstrated history and ability to manage large teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Enhancing risk assessments and associated methodologies</li><li>Leading independent control monitoring, including identification of control improvements</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>Annual Range: $130,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Risk ID, Assessment & Testing, Corporate Functions Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services'&nbsp; products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&amp;L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market.How will you make an impact in this role?Responsibilities<ul><li>Drive product strategy rooted in customer needs, Amex’s competitive advantage, industry trends and business impact. Inform our global 3-year roadmap</li><li>Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams</li><li>Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test &amp; learns</li><li>Interface with external partners and global Amex teams to bring products &amp; enhancements to market&nbsp;</li><li>Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally&nbsp;</li><li>Own the product P&amp;L and articulate key levers of growth and profitability</li><li>Define and monitor metrics of success to inform backlog prioritization and customer insights</li><li>Be a B2B payments thought leader</li></ul>Minimum Qualifications<ul><li>3+ years of work experience.</li><li>Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation</li><li>Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express</li><li>Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers</li><li>Comfortable working in a dynamic, fast changing (and fun!) environment</li><li>Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision</li><li>Thrives in ambiguous and fast-changing environment</li></ul>Preferred Qualifications<ul><li>Bachelor's degree preferred</li><li> Product management or management consulting experience is a plus</li><li>Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

Manager-Digital Product Management, B2B Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Internal Audit Group (IAG) plays a critical role within Amex with our mission to protect and enhance the overall organization. We are committed to continuous improvement with our Winning Aspiration to be a world class internal audit function that:<ul><li>&nbsp; &nbsp; Leverages data and analytics to expand the breadth, depth, and quality of assurance. Delivers valuable risk insights that challenge the status quo and leverages external perspectives. Develops great leaders who can influence and inspire. </li><li>&nbsp; &nbsp;Collectively, IAG’s strategic initiatives, combined with our greatest asset – our people – enable IAG to utilize advanced data analytic capabilities, provide greater and continuous assurance, and help ensure quality products and services are provided to American Express customers.&nbsp;</li><li>&nbsp; &nbsp; &nbsp;We are looking for those who share our mission and aspirations and are passionate about the use of data and technology in a collaborative, people-focused environment.</li></ul>Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express.&nbsp; We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Vice President, Change &amp; Control Management within the Audit Department plays a critical leadership role in strengthening the department’s control environment and risk management practices. This leader will be responsible for overseeing a team dedicated to identifying and assessing audit operational risks, managing internal testing protocols, driving issue and event management, supporting audit remediation activities, and ensuring governance structures are in place to reduce audit process risk.&nbsp; This role will also be responsible for leading the governance process for large audit change initiatives including overall project management. &nbsp;The role is essential to enabling a well-controlled, resilient audit function that operates with integrity, effectiveness, and efficiency.Key Responsibilities:Change &amp; Project Management: Oversee the development and execution of IAG’s change and project management processes to support the audit change initiatives and ensure adequate governance and controls are in place related to the changes.Risk Identification &amp; Assessment: Lead the identification and proactive assessment of risks impacting the Audit department’s operations, execution, tools, processes, and audit programs.Control Testing: Oversee the development and execution of a testing strategy to evaluate the design and effectiveness of controls supporting audit operations.IAG Owned Issue &amp; Event Management: Manage the intake, documentation, resolution, and reporting of IAG owned external assessment recommendations, control issues and operational risk events within the audit department.Remediation Oversight: Drive effective root cause analysis and action plan development for identified issues; oversee timely execution and validation of corrective actions.Governance &amp; Reporting: Establish and maintain a strong governance framework that enables transparency, accountability, and timely escalation of risk matters to audit leadership and relevant enterprise forums.Process Risk Reduction: Partner across audit functions to review end-to-end processes and recommend control enhancements that improve consistency, reduce risk, and support regulatory expectations.Stakeholder Engagement: Build and maintain trusted relationships with internal audit leadership, enterprise control partners, risk, compliance, and operational stakeholders.Team Leadership: Lead, develop, and mentor a high-performing control and change management team, fostering a culture of continuous improvement, risk awareness, and operational excellence.Qualifications:<ul><li>Bachelor’s degree required; advanced degree or relevant certifications (e.g., CPA, CIA, CISA, CRMA) preferred.</li><li>10+ years of experience in internal audit, risk management, control functions, or related fields within financial services.</li><li>Strong knowledge of control frameworks, operational risk principles, and regulatory expectations.</li><li>Proven experience leading risk/control or governance programs with measurable impact.</li><li>Strong knowledge of change and project management frameworks with demonstrated experience leading change management processes.</li><li>Demonstrated ability to assess complex control environments and design effective risk mitigation strategies.</li><li>Excellent communication, interpersonal, and executive presence skills.</li><li>Ability to influence senior leaders and drive cross-functional outcomes.</li><li>Experience managing, coaching, and developing teams.</li></ul>Preferred Competencies:<ul><li>Experience working within an internal audit department or second-line risk/control function.</li><li>Familiarity with audit methodologies and audit management systems.</li><li>Strong analytical, problem-solving, and program management skills.</li><li>Proficiency in using data analytics, audit management tools, and agile delivery principles is a plus.</li><li>Ability to thrive in a dynamic, fast-paced, and evolving environment.</li></ul>Candidates must be willing to work hybrid out of the nearest AMEX location located in New York, North Carolina, Utah, or Arizona.Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President of Change and Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsibilities :<ul><li>Establish and evolve frameworks for assessing and reporting on data-related technology risks, including data security, privacy, retention, and lineage.</li><li>Partner with senior stakeholders across Technology, Data Governance, Cybersecurity, and Compliance to define enterprise data risk priorities and drive mitigation efforts.</li><li>Develop and oversee risk and control self-assessment (RCSA) processes focused on data domains and associated technology platforms.</li><li>Lead the development and maintenance of key risk indicators (KRIs), metrics, and executive dashboards for visibility into data risk posture and control effectiveness.</li><li>Provide thought leadership on the intersection of data management and operational/technology risk in hybrid and cloud environments.</li><li>Guide and mentor analysts in the execution of data risk assessments, testing, and issue management.</li><li>Participate in regulatory exams, internal audits, and executive-level governance forums, providing expert commentary and evidence.</li><li>Ensure alignment of the firm’s enterprise data risk taxonomy with risk appetite, business context, and control inventory.</li><li>Contribute to risk scenario analysis, incident response, and root cause reviews with a focus on data-driven insights and sustainable remediation.</li></ul>Minimum Qualifications<ul><li>Prior experience in data governance, data risk management, data compliance, or enterprise data transformation programs preferred</li><li>Minimum of 10 years of experience in data governance, data risk, enterprise risk management, or a related technology risk discipline.</li><li>Demonstrated experience in leading risk programs across complex data and technology environments.</li><li>Strong understanding of regulatory and industry frameworks relevant to data risk (e.g., BCBS 239, GDPR/CCPA, NIST, ISO 27001, COBIT, FFIEC).</li><li>Familiarity with enterprise data platforms, data cataloging tools, and cloud-native data architectures (e.g., AWS, Azure, GCP).</li><li>Track record of partnering with senior stakeholders and communicating complex risk issues in business terms.</li><li>Strong leadership, influencing, and project management skills in a cross-functional setting.</li></ul>Preferred Qualifications<ul><li>Experience working within financial services, healthcare, or other highly regulated industries.</li><li>Familiarity with GRC platforms (e.g., Archer, ServiceNow, MetricStream).</li><li>Recognized industry certifications such as CDMP, CRISC, CISA, or CGEIT.</li><li>Advanced degree in Information Systems, Risk Management, Data Science, or related field.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Sr Mgr-Tech Risk & Control (Data Governance)

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Service Detail Technician is responsible for cleaning the interior and exterior surfaces on sales and service vehicles as well as new and used inventory in a safe and efficient manner. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Operate automated car wash to remove surface dirt on vehicles</li><li>Vacuum all interior surfaces, spot-clean textile stains, and clean solid surfaces</li><li>Clean exterior surfaces using cleaners, mechanical buffers and polishing compounds</li><li>Maintain inventory of cleaners, compounds and tools to properly and efficiently complete assigned work</li><li>Perform minor body repair of scratches and blemishes using buffers and/or wet sanders</li><li>Attend periodic production meetings as needed or directed by managers</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Excellent verbal and written communication skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Ability to operate an automobile</li></ul>This position at Mercedes-Benz Stevens Creek pays $19/hr.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Service Detail Technician

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This position pays min wage + commission (approx $3-9k/month)<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

23,641 Full Time Jobs