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<h4>How you will change lives</h4>As a Unit Clerk at US Renal Care, you will be an integral part of a cross-functional team, providing operational support to maintain clinic operations and provide the best customer care for patients living with kidney disease. <h4>What you will be doing </h4>Customer Care. You will be a critical member of the clinic team, creating a&nbsp;welcoming and professional atmosphere by greeting patients and visitors, answering&nbsp;phones, answering patient questions, and assisting patients with transportation arrangements,&nbsp;as needed. Operational Support. You will maintain clinic operations effectively by updating and maintaining medical records, preparing patient records and charts for treatments, and&nbsp; assisting in auditing records for ongoing compliance. You will support financial operations by entering charges and preparing billing and patient attendance logs. You will also&nbsp; complete forms and reports as required by governmental agencies. You will ensure adequate supplies and inventory and reordering when required. In addition, you will help&nbsp; process lab work by preparing lab slips and tubes and directing labs to the appropriate laboratory.

U.S. Renal Care

Dialysis Unit Clerk Part-time - Chronic In-center

Department: Finance
About Us: Ballard Spahr is a renowned national law firm with 750 lawyers 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, friends, and strong leadership that provides support and encouragement for career growth.
We are seeking a paralegal in our Washington, DC office to become a key member of our nationally-recognized real estate finance team representing clients in structuring, documenting, closing, servicing, and restructuring real estate loans. This is a great opportunity to handle not only traditional real estate paralegal responsibilities, but also additional responsibilities critical to the team. This position is hybrid and offers a work schedule of 3 days a week in our Washington, D.C. office. Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role:
As a Paralegal within our Finance department, your responsibilities will include but are not limited to:
<ul>
<li>Preparing documentation for closings, including organizing, proofreading and assembling documents for transactions involving multiple properties and maintaining large deal files;</li>
<li>Conducting due-diligence review;</li>
<li>Reviewing organizational charts and documents;</li>
<li>Coordinating with title companies and reviewing title, survey and zoning documents;</li>
<li>Drafting loan and assignment documents; assist with drafting of loan servicing memoranda;</li>
<li>Coordinating closing and post-closing logistics including closing binders;</li>
<li>Preparing UCC Financing Statements;</li>
<li>Managing online SharePoint sites; and</li>
<li>Researching industry databases, publicly-available information from local governments and other sources, and applicable law.</li>
</ul>
 What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong interpersonal skills and excellent technical writing skills, are essential. Prompt responsiveness to meet timing expectations and communicate timing of deliverables.</li>
<li>Detail-Oriented: Keen attention to detail with a demonstrated ability to manage multiple priorities and deadlines independently.</li>
<li>Teamwork: The ability to work independently, as well as with a team and with clients. Work collaboratively in a strong team environment.</li>
<li>Technical Skills: Intermediate-level skills working with Microsoft Office applications, document management systems and time-keeping software are necessary.</li>
</ul>
Required Experience: 
Minimum requirements include prior experience as a paralegal in real estate finance or transactional finance. Experience with multi-family, Freddie Mac, Fannie Mae, CMBS and secured lending transactions involving all real estate commercial asset classes is highly preferable. Experience with title and survey review. Excellent attention to detail and the ability to work collaboratively as part of a strong cohesive team. Experience should demonstrate written and oral communication skills. Intermediate level of technical proficiency in Microsoft Office applications (including Excel) and document management systems. Overtime work available when needed.
Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. Time worked in excess of 40 hours per week will be paid at time and one-half of the hourly rate. The salary range for this position is from $80,000 - $100,000 depending upon experience. Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Ballard Spahr LLP

Paralegal, Real Estate Finance

Department: Litigation
About Us:
Ballard Spahr is a renowned national law firm with over 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, friends, and strong leadership that supports and encourages career growth.
Ballard Spahr LLP has an excellent opportunity for a legal administrative assistant with demonstrated technical and administrative skills to work in our Anchorage office. The selected individual will support attorneys in the Litigation department by maintaining and processing case information, managing the progression of cases to final disposition, creating electronic files, preparing and processing correspondence, memoranda, and complex legal documents, and performing other administrative functions. Why Join Us? 
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership.</li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service.</li>
</ul>
Your Role: 
As a Legal Administrative Assistant within our Litigation department, your responsibilities include but are not limited to:
<ul>
<li>Maintaining schedules and calendars, making travel arrangements, and updating contacts.</li>
<li>Working closely with attorneys and billing specialists on complex billing matters.</li>
<li>New client intake and file maintenance utilizing the firm's electronic records management system.</li>
<li>Billing, travel coordination, and expense reimbursement.</li>
<li>Other work as needed.</li>
</ul>
 What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication abilities.</li>
<li>Attention to Detail: Keen attention to detail with the ability to manage multiple priorities and deadlines independently.</li>
<li>Judgement and Problem Solving Skills: Thinks strategically, giving careful attention to detail.</li>
</ul>
Required Experience: 
This position requires relevant experience and a high level of proficiency with Microsoft Office, including Word, Excel, and Outlook. Experience supporting attorneys in complex litigation is also necessary. Candidates must be familiar with the rules, procedures, and filing requirements of Alaska State courts, federal courts, and appellate courts, as well as e-filing and the daily operations of a commercial litigation practice. Experience with document management, time, and billing systems is a plus.
Ballard Spahr offers an excellent benefits package which includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. Time worked in excess of 40 hours per week will be paid at time and one-half of the hourly rate. The salary range for this position is from $65,000 - $75,000 depending upon experience.
Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

Legal Administrative Assistant

Department: Administrative Resource Center
About Us:
Ballard Spahr is a renowned national law firm with more than 750 lawyers across 18 offices in the United States. A career at Ballard Spahr offers a diverse group of mentors, colleagues, and friends, and strong leadership that provides support and encouragement for career growth.
Ballard Spahr has a new opportunity available for an ARC Coordinator within our Administrative Resource Center. The ARC Coordinator will provide document production, administrative and clerical support to lawyers, support and administrative staff on a firm wide basis. Responsibilities include managing the day-to-day operations of the firm's Administrative Center to ensure the timely completion of workflow requests. This position is remote. The shift is Monday through Friday 11:00 PM - 7:30 AM ET. Hours will be different during training and orientation. Why Join Us?
<ul>
<li>Innovative Work Environment: Become part of a forward-thinking firm that enjoys substantial support and visibility from the firm's executive leadership. </li>
<li>Professional Development: Take advantage of continuous learning opportunities and avenues for career growth.</li>
<li>Inclusion: Join a Business Resource Group and share cultural, experiential, or job-related interests, experiences, and/or backgrounds.</li>
<li>Impactful Contributions: Play a pivotal role in developing industry-leading solutions that make a significant difference in legal practice and client service. </li>
</ul>
Your Role: 
As an ARC Coordinator within our Administrative Resource Center your responsibilities include but are not limited to:
<ul>
<li>Monitor service and resource requests system queues utilizing ServiceNow, BigHand, telephone and voicemail, MS Teams, and fax boxes.</li>
<li>Assess workflow priorities, including managing work assignments and monitoring special projects.</li>
<li>Ensure adequate staffing to meet demand, including the need for overtime.</li>
<li>Ensure quality control through proofreading and editing of work product, including MSWord, Excel, PowerPoint and pdf documents.</li>
<li>Assist with development and implementation of policies and procedures to enhance user services, participate in recruiting and training new ARC personnel, and provide support to management regarding staff performance.</li>
</ul>
What We're Looking For: 
<ul>
<li>Growth Mindset: Self-motivated with a passion for continuous learning and problem-solving.</li>
<li>Communication: Strong verbal and written communication skills.</li>
<li>Detail-Oriented: Keen attention to detail with the ability to independently manage multiple priorities and deadlines.</li>
</ul>
Required Experience:
This position requires the ability to communicate effectively with all levels of the firm. The ability to assess and prioritize workflow and anticipate and effectively troubleshoot problems is essential. 3+ years' experience in law firm operations, Practice Support or Word Processing preferred.
Substantial word processing and legal experience required. Advanced knowledge of computer applications and document management systems, including but not limited to MS Office (Word, Outlook, Excel, PowerPoint), and Kofax Power PDF required. Experience with legal-specific software (AIA, iManage, WorkShare, BigHand) highly desirable. Familiarity with legal terminology and forms preferred. Prior law firm supervisory or management experience a plus. 
Ballard Spahr offers an excellent benefits package that includes medical, fertility benefits, travel and lodging expenses, prescription drug, dental, and vision coverage; life insurance, short and long-term disability; 401(k) retirement savings plan with a firm contribution and match; and a generous paid time off program. Additional benefits provided are health care and dependent care flexible spending accounts, and a health savings account; paid parental leave, firm subsidized emergency child and elder care services; family and medical leave; employee assistance program; and a pre-tax transportation program. Time worked in excess of 40 hours per week will be paid at time and one half of the hourly rate. The salary range for this position is from $70,000 - $80,000 depending upon experience and location. Ready to Grow with Us?
If you are ready to play a vital role in the Firm's success, we encourage you to apply and be a part of our commitment to excellence.
At Ballard Spahr, we believe that our skills, perspectives, and backgrounds drive innovation and excellence, while our unique culture fosters collaboration and success. Our culture of thriving together forms the cornerstone of how we deliver exceptional service and position our firm for a strong future. We welcome and encourage applicants from all backgrounds to apply.
Ballard Spahr is an equal opportunity employer. We offer equal consideration to all qualified applicants, regardless of race, ethnicity, religion, age, national origin, handicap or disability, citizenship, sex, pregnancy, childbirth or related medical condition, sexual orientation, gender identity and expression, transgender status, sex stereotyping, genetic information, ancestry, veteran status or any other category protected by applicable law.
The firm is not accepting resumes from search firms for this position.

ARC Coordinator

<h2>Traffic Operations Center Technician 1</h2><h2>EMERGENCY DISPATCHER</h2>Interested candidates must apply to the Traffic Operations Center Technician 1 posting by visiting careers.paturnpike.com by September 4, 2025.Posting Start Date:August 4, 2025Posting End Date:September 4, 2025Position Number:80001317Union:Local 77 COFLSA Status:HourlyDepartment:Traffic Engineering and OperationsPay Grade:PR60AHourly Rate:$25.96&nbsp;Employment Type:Full TimeBuilding Location:TIP Building (Operations Center)Building Street:2850 Turnpike Industrial DriveBuilding City:MiddletownBuilding State:Pennsylvania (US-PA)Building Zip Code:17057The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! &nbsp;Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. &nbsp;The PTC operates a 565-mile system with over 205 million transactions annually. &nbsp;Together, we are building the highway of the future.Job Purpose and SummaryThis is skilled work involved with monitoring, evaluating and coordinating communications for real-time traffic conditions from the Traffic Operations Center for the Pennsylvania Turnpike Commission (PTC). Work includes maintaining communications to ensure the safety and security of customers and employees while traveling or working on the highway 24/7. Incumbents must follow all operating procedures, rules and regulations set forth by the Federal Communications Commission and the PTC. Work is performed with close supervision and review by a shift supervisor or designee.Essential Functions &amp; ResponsibilitiesCommunicates with customers, staff, 911 centers, media and external agencies by phone, radio or electronically to identify needs for assistance along the PTC highway and other locations that could impact PTC traffic.&nbsp;Provides customer service by telephone and various electronic information systems and programs. Assists with activating traveler alerts and advisories by communicating the needs of the PTC.Dispatches service and emergency resources for incidents and events including but not limited to police, fire and rescue, medical services, safety patrol, wrecker services, hazardous material response, various departments, etc. Notifies external agencies of PTC resource needs.Documents and updates all activities and resources for each reported incident through the Traffic Management Tracking System.&nbsp;Receives updates and communication from both emergency and non-emergency units to ensure the safety and security of the highway.Identifies incidents and issues impacting PTC operations by monitoring traffic flow feeds, crowdsourced information, closed-circuit television (CCTV) and other technology.Notifies key personnel of significant and unusual incidents, weather conditions and real-time system issues that could adversely impact the PTC’s operations in accordance with documented emergency procedures.Processes emergency alarms received from automated alarms and other computerized systems from various PTC facilities.Conducts inquiries for license plate registrations and driver’s licenses for Pennsylvania State Police through the Pennsylvania electronic communications database. Transmits information to law enforcement personnel for the apprehension of suspects.Obtains hazardous material information from incidents and communicates to responders and affiliated agencies.Monitors weather conditions through weather service alerts, national weather service reports, maintenance reports, roadway weather information systems and other various tools.&nbsp;Performs related duties as assigned. &nbsp;QualificationsHigh school diploma or equivalent certification.One (1) year of experience in an emergency dispatch center handling communications, emergency calls or radio dispatches.Must obtain an Emergency Telecommunication Course (ETC) certification by the end of their trial period (current employees) or probationary period (new hires).Must acquire and maintain a valid Commonwealth Law Enforcement Assistance Network/National Crime Information Center (CLEAN/NCIC) certification within ninety (90) days.Must demonstrate the ability to type a minimum of 30 wpm on a PTC administrated test.Must have and maintain a clean criminal history record and appropriate security clearances.CompetenciesActive ListeningAttention to DetailCommunication ProficiencyCustomer/Client FocusedFlexibilitySafetyTeamwork OrientationTechnical CapacityPhysical Demands and Work EnvironmentPosition demands include frequent speaking, writing and reading reports. Position requires frequent work at a computer utilizing business programs and PTC specific operating systems. Frequently works extended hours and must be available for emergency response 24/7 when needed. Office environment with low levels of noise, adequate lighting and comfortable temperature.&nbsp;BenefitsEmployees will be offered an exceptional benefits package which includes comprehensive medical and prescription coverage, with minimal employee contribution, for employee, spouse and/or eligible dependents. A range of retirement plan options are offered through the Pennsylvania State Retirement System (SERS). Dental and vision coverage are also offered through the Local Teamsters Union. In addition, leave programs, tuition reimbursement and employee assistance program are available to employees.The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.&nbsp;If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Pennsylvania Turnpike Commission

Emergency Dispatcher

<h2>Automotive Mechanic</h2>Interested candidates must apply to the Automotive Mechanic posting by visiting careers.paturnpike.com by September 4, 2025.Posting Start Date:August 4, 2025Posting End Date:September 4, 2025Position Number:80005673Union:Local 250FLSA Status:HourlyDepartment:MaintenancePay Grade:PR65AHourly Rate:$27.16&nbsp;Employment Type:Full TimeBuilding Location:Southern Beltway MaintenanceBuilding Street:2000 South Fayette WayBuilding City:McDonaldBuilding State:Pennsylvania (US-PA)Building Zip Code:15057The Pennsylvania Turnpike Commission, opened on October 1, 1940, is known as “America’s First Superhighway”! &nbsp;Our mission is to operate a safe, reliable, customer-valued toll road system that supports national mobility and commerce. &nbsp;The PTC operates a 552-mile system used by 192 million vehicles a year. &nbsp;Together, we are building the highway of the future.Job Purpose and SummaryThis is skilled mechanical work in the maintenance and repair of automotive and related equipment. An employee in this classification has responsibility for the performance of skilled tasks in servicing and repairing automobiles, trucks, rollers, sweepers and other construction and maintenance equipment. Employees work under general supervision, using judgement concerning the method of repair after receiving oral or written orders identifying a problem or need to repair a piece of equipment. A supervisor may test results during the work and/or after work has been completed.Essential Functions &amp; ResponsibilitiesRepairs and overhauls automobiles, trucks, tractors, air compressors, cement mixers and other equipment.Operates various types of motor vehicles. Applies a working knowledge of equipment systems, functions and components.Repairs engines, transmissions, clutches, brakes and all parts of automotive equipment.Checks and balances wheels for proper alignment.Analyzes, troubleshoots and tests alternators, generators and electrical system components on equipment. Performs repairs as required.Troubleshoots, repairs or rebuilds hydraulic systems.Keeps and reports on service and repair records.Inspects all PTC vehicles for compliance with state regulations.Completes diagnostic work on gasoline, diesel and alternative fuel engine systems.Performs emergency road-side service.Performs minor welding as required.Performs related duties as assigned. &nbsp;QualificationsCompletion of high school or equivalent certification.Must possess a valid Class B commercial driver’s license (CDL) and must pass the Class A CDL road test by the end of their trial period (current employees) or probationary period (new hires); OR&nbsp; Must possess a valid Class A learner’s permit and must pass the Class A CDL road test by the end of the trial period (current employees) or probationary period (new hires).The incumbent must possess (or obtain) an N or X endorsement on their CDL or permit to authorize them to operate tank vehicles by the end of their trial period (current employees) or probationary period (new hires).The incumbent may not have any of the following restrictions on their CDL or permit: E – Prohibits the operation of manual transmission commercial vehicles L or Z – Prohibits driving a commercial vehicle equipped with airbrakes O – Prohibits the driver from driving a truck tractor/semi-trailer combinationMust possess a valid Medical Examiner’s Certificate (DOT Physical Card).Must possess a valid Class 4 or Class 7 Pennsylvania state inspection license; OR Must possess a Class 1 Pennsylvania state inspection license AND must obtain a valid Class 4 or Class 7 Pennsylvania state inspection license within 90 days of starting the position.A degree or certification in automotive technology from an accredited technical school; OR&nbsp; Three (3) years of experience as an automotive mechanic with experience in gasoline, diesel or alternative fuel engine diagnostics, electronics and hydraulic troubleshooting.CompetenciesAttention to DetailCustomer/Client FocusedFlexibilityMotivatedProblem Solving/AnalysisQuality ControlRegular and Predictable AttendanceReliabilitySafetyTeamwork OrientationTechnical CapacityPhysical Demands and Work EnvironmentPosition requires frequent speaking. Position requires occasional work at a computer utilizing business programs and PTC specific operating systems, including writing and/or reading reports. Occasionally works long hours in emergency situations, adverse weather conditions or for extended work assignments. Lifts, carries or exerts force equivalent to lifting up to 75 pounds. Position requires frequent travel and/or fieldwork with exposure to roadway traffic. Position requires the ability to work on equipment above the head, bending, crouching, lying and frequently several feet above the ground. Exposure to adverse and undesirable conditions. Physical environment is generally safe, but safety equipment or precautions must be followed in field conditions. &nbsp;BenefitsEmployees will be offered an exceptional benefits package which includes comprehensive medical and prescription coverage, with minimal employee contribution, for employee, spouse and/or eligible dependents. A range of retirement plan options are offered through the Pennsylvania State Retirement System (SERS). Dental and vision coverage are also offered through the Local Teamsters Union. In addition, leave programs, tuition reimbursement and employee assistance program are available to employees.The Pennsylvania Turnpike Commission is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.&nbsp;If you need assistance or an accommodation due to a disability, you may contact the Human Resources Department by calling 717-831-7378.

Automotive Mechanic

Position:&nbsp;Project Assistant Coordinator Department: Referral ManagementReports to: &nbsp;Referral Management SupervisorThe Project Assistant Coordinator is responsible for providing administrative support to the day-to-day operations of the Referral Management team.Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)</li></ul>Responsibilities and Duties:Responsibilities include, but are not limited to the following:<ul><li>Internal and external communication</li><li>General organizational tasks</li><li>Provide essential details to referral sources via Referral Management software such as NaviHealth, Strata, CarePort/WellSky, EnsoCare, and Northwest Medical Center.</li><li>Ability to work, interact, and work well with others.</li><li>Compiles data and can put in pivot table within Excel, etc.</li><li>Works well under deadlines and can meet required timeframes.</li></ul>Qualifications:<ul><li>High School Diploma or GED, college preferred.</li><li>Has experience utilizing Microsoft Word, Excel, and PowerPoint.</li><li>Capable of following an issue through to its conclusion.</li><li>Home care/healthcare background is a plus but not required.</li><li>Good oral and written communication skills.</li></ul>Proven Personal Attributes:<ul><li>Must be able to work at a fast pace managing large amounts of responsibilities.</li><li>Detail oriented and displays good organizational skills.</li><li>Highly self-motivated and able to work with minimal supervision.</li><li>Self-directed, flexible, and cooperative.</li><li>Ability to multitask in a fast-paced work environment.</li><li>Ability to remain calm under pressure and manage stressful situations.</li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant.</li><li>Ability to establish highly productive and detailed organizational skills/habits.</li><li>Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

tango

Project Assistant Coordinator

Position: Utilization Management Assistant Reports To: UM SupervisorFLSA Status: Non-exemptPosition Description: The Utilization Management Assistant is responsible for processing and distributing reauthorization requests to our utilization management team.&nbsp; Additional job duties include additional assigned tasks when needed and establishing accurate records in compliance with applicable laws and regulations as well as the policies of tango.. This role is responsible for coordinating authorization, eligibility, customer service and related activities for the maximum utilization of services.Essential Functions: <ul><li>Exhibits a pleasant and welcoming demeanor both in person and on the phone.</li><li>Manages the distribution of workload via tempo and email of all incoming re-authorization requests.</li><li>Verifies insurance and eligibility for authorization requests.</li><li>Answers non-routine correspondence and assembles highly confidential and sensitive information.</li><li>Other team duties as required.</li></ul>Office Location:<ul><li>Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020</li><li>(Remote)&nbsp;</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>Has a minimum of three months experience in company data entry.</li><li>Has working knowledge and experience with company computerized data base</li><li>Is customer service oriented with good oral and written communication skills</li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision</li><li>Is detail oriented and displays good organizational skills</li></ul>Knowledge and Experience:<ul><li>Computer proficiency for Microsoft Office products required</li><li>Well-developed interpersonal and communication skills</li><li>Professional appearance and manner</li><li>Ability to follow directions and processes</li><li>Friendly with a Customer Focus</li><li>Thorough and extremely well organized</li><li>Ability to work in a team environment as well as independently&nbsp;</li><li>Must have the ability to multi-task</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Utilization Management Assistant

Position:&nbsp;Team Lead Department: Call CenterReports to: &nbsp;Supervisor, Call CenterPosition Description:The Team Lead acts as the subject matter expert for referral management employees within the call center team while maintaining first call resolution for all inbound/outbound calls received and made. Team Lead acts as a liaison between the Supervisor and employees of the team. The Team Lead maintains and ensures compliance of the team with applicable laws and regulations and the policies of tango.Office Location:·Office located at 7600 North 16th Street, Suite 140 Phoenix, AZ 85020 (Remote)Responsibilities and Duties:Responsibilities of the Team Lead include, but are not limited to the following:<ul><li>As the main point of contact for a team of call center agents, answer questions raised by the team to ensure proper processing of inbound and outbound calls in accordance with policies and desktop procedures.</li><li>Support employee quality and productivity training, as identified on audits or productivity reporting.</li><li>In conjunction with the Training team, train, and mentor new call center agents within the team to ensure phone metrics can be met without loss of efficiency. </li><li>Report promptly to team Supervisor when delays are identified.</li><li>Coordinate with the Supervisor and the Training team to assist with creation and updates to desktop procedures.</li><li>Run team reports as requested.</li><li>Notify the supervisor of any retraining opportunities with the team.</li><li>May be assigned to fill in for Supervisor when required, to ensure appropriate scheduling of team members for day-to-day production coverage.</li><li>Manage phone queues and employees in production.</li><li>All duties as outlined within the (Employee) Job Description, including answering calls to support attaining service levels.</li><li>And other duties as assigned.</li></ul>Qualifications:<ul><li>Must be at least 18 years of age.</li><li>High School Diploma or GED</li><li>Has basic computer knowledge and experience including Microsoft Word, Excel &amp; typing skills.</li><li>3-4&nbsp;&nbsp;years’ experience within a Call Center processing inbound/outbound phone calls.</li><li>Maintain composure in high pressure situations.</li><li>1 year working at tango either in call center or referral management. </li><li>Is customer service oriented with excellent oral and written communication skills.</li><li>Is self-directed, flexible, cooperative, and exhibits the ability to work with minimal supervision.</li><li>Is detail oriented and displays good organizational skills.</li><li>Must have reliable internet or be able to work at the office in Phoenix. </li><li>Must be willing and able to work weekends and holidays.</li><li>Ability to convey a positive and professional image to our team members </li><li>Capable of following an issue through to its conclusion </li><li>Must be able to work at a fast pace managing large amounts of responsibilities while maintaining attention to details. </li><li>Is customer service oriented with excellent oral and written communication skills.</li><li>Must be able to sit at desk in front of computer for long periods of time.</li><li>Strong knowledge of healthcare regulations such as HIPAA, FDA, or other applicable standards.&nbsp;</li></ul>Proven Personal Attributes:<ul><li>Ability to multitask in a fast-paced work environment.</li><li>Ability to remain calm under pressure and manage stressful situations.</li><li>Provide excellent and professional customer service skills with a positive, patient, and friendly attitude.</li><li>Ability to maintain a high level of confidentiality and remain HIPAA compliant.</li><li>Ability to establish highly productive and detailed organizational skills/habits.</li><li>Ability to motivate others and project a positive attitude.</li><li>Ability to actively listen and problem solve with cooperation, assertiveness, and flexibility for positive outcomes.</li><li>Possess strong, professional written and oral communication skills for in-person, telephonic, and electronic use.</li></ul>tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.

Lead, Call Center

Description Idaho National Laboratory is hiring a Computer Hardware/Software Technician to work on our Computer Systems Engineering team. Our team works a 4x10 schedule located out of our Specific Manufacturing Capabilities (SMC) desert site facility with every Friday off.&nbsp; You will provide technician support to diagnose and resolve equipment problems for computers and peripherals at the desktop &amp; enterprise levels. Connect, install, test, upgrade, and maintain, including preventive maintenance on enterprise peripherals, hardware, software, network hardware, and software components. Support the telecommunications systems by assembling, evaluating, and testing proposed networking components, and upgrading the backbone networks to new releases of firmware. You will report to the manager for our Computer Systems Engineering team. Responsibilities Include: <ul><li>Provide technician support to diagnose and resolve equipment installs, tests, upgrades, Software installation, Software updates, and maintains, including preventive maintenance on enterprise peripherals, hardware, software, network hardware, and software components.</li><li>Repair and maintain equipment while minimizing customer down time.</li><li>Support and maintain ongoing development and continuous integration testing of research software and computational frameworks for end-user level workstations.</li><li>Provide administration and support related to applicable operating systems.</li><li>Manage hardware including racking, networking, and repairing systems as needed.</li><li>Configure and maintain continuous integration software.</li><li>Patch and maintain systems in accordance with company cyber-security standards.</li><li>Assist in developing software in support of any of the above duties.</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Level 2: High School Diploma or Equivalent and at least 2 years directly related experience in IT.</li><li>Level 3: High School Diploma or Equivalent and at least 4 years directly related experience in IT.</li><li>CompTIA Security+ or ability to obtain similar level certification within 6 months.&nbsp;</li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.</li></ul> Ideal Candidate will have:&nbsp; <ul><li>Prior experience working with classified programs.</li><li>Prior enterprise networking experience with fiber optics and CAT6 wiring.</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 2 ($22.43 - $37.00) / Level 3 ($25.79 - $42.54). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.&nbsp;</li></ul> Physical Requirements While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, keyboard and type, operate a motor vehicle, reach with hands and arms, and operate job-related equipment. The employee must occasionally lift and/or move up to 25 pounds with assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Position may require overtime/irregular hours and working alone. May be exposed to discomforts associated with constant monitoring of computer video display screens. Intermittent exposure to stress as a result of human behavior and various responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world’s energy future and secure our nation’s critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

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