field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Wyss Institute at Harvard University?The Wyss Institute’s mission is to transform healthcare and the environment by emulating the way nature builds. We harness the imagination of academia and the focus of industry to translate ground-breaking technologies into commercial products that solve big problems. We support research that universities, companies, and venture capital firms don’t fund because they view it as too risky.&nbsp; We prefer to use the word “challenging,” and we love challenges. For more information&nbsp;<a href="https://wyss.harvard.edu/technologies/" target="_blank">discover our technologies</a>,&nbsp;<a href="https://wyss.harvard.edu/news/" target="_blank">catch up on our recent news</a>, <a href="https://wyss.harvard.edu/multimedia/" target="_blank">or watch our latest videos</a>. Job Description About You:&nbsp;You are a collaborative, impact-focused problem solver who wants to be part of a dynamic team dedicated to creating and commercializing novel approaches to global challenges in healthcare and sustainability. You want the opportunity to innovate and apply your knowledge to tackle projects in a fast past-paced, entrepreneurial environment. You enjoy working with highly motivated, diverse teams and leveraging your expertise to create innovations that can change the world.About the role:&nbsp;We are looking for an Assistant Director of Strategic Engagement to oversee donor identification and stewardship activities, enhance communication with stakeholders, organize events, and address inquires. In this role, you will be a key contributor to expanding the donor base and strengthening stewardship practices that align with the Institutes’ strategic goals. You will serve integral member of the Strategic Engagement Team and also interact with a wide range of world-renowned academic innovators and scientists or engineers, as well as with industry experienced research and development professionals. You will also be working closely with internal grants teams, communications and business development professionals, as well as with development specialists at Harvard University’s Development Office (UDO).What You'll Do:&nbsp;Relationship Building and Optimization:<ul><li>Identify and engage new prospects to include into the Wyss community of partners, prospects and donors.</li><li>Build and maintain strong relationships with community partners, prospects, donors, staff, faculty and other key stakeholders to expand the Institute network or supporters;</li><li>Represent the Institute at events, meetings and other engagement opportunities as needed.</li><li>Provide strategic leadership in identifying gaps in data analysis, reporting, and workflows, and develop actionable recommendations to strengthen insight-driven decision-making, donor strategy, and operational efficiency across stewardship functions.</li><li>Partner in the development and implementation of new systems and tools that enable efficient, accurate, and timely proposal development, supporting major, principal, and institutional philanthropic initiatives of the Institute.</li></ul>Program Design and Development<ul><li>Identify and shape compelling engagement programs and narratives that align target audience’ passions with institutional philanthropic priorities and campaign objectives.</li><li>Direct data-informed program strategy, leveraging constituent research, engagement analytics, and philanthropic intelligence to assess current and prospective supporters’ interests, affinities, and capacity informing audience segmentation, cultivation pathways, and program evolution.</li><li>Lead cross-functional execution of high-impact engagement strategies in collaboration with internal Wyss teams, overseeing engagement during Faculty Forums, Instrumentation, and other programs to cultivate, steward, and advance relationships with current and prospective supporters.</li><li>Guide and prepare Faculty and Researchers to serve as effective philanthropic ambassadors by shaping curated scientific narratives and presentations that resonate with sophisticated, diverse audiences and intentionally surface transformational funding opportunities aligned with institutional priorities.</li><li>Exercise fiscal and operational leadership over program budgets and execution, collaborating with the Director of Strategic Engagement, Events, and Communications teams to ensure disciplined financial management, seamless logistics, and a consistently exceptional donor and prospects experience.&nbsp;</li></ul>Donor Stewardship<ul><li>Lead and implement stewardship best practices</li><li>Develop and deliver highly personalized, donor-centric and advancement materials—including rapid proposals, campaign tools, briefing documents, and annual reports—in partnership with the Communications team, Faculty, and Researchers to advance philanthropic priorities and institutional goals.</li><li>Lead and steward all programs, overseeing end-to-end stewardship strategies, including renewal processes, donor and engagement touchpoints, recognition of newsworthy achievements, and timely dissemination of program updates that reinforce mission alignment and impact.</li><li>Craft and execute strategic acknowledgement and recognition initiatives for philanthropic gifts, advisory council milestones, and partnership renewals, ensuring timely, thoughtful, and values-driven engagement that strengthens long-term relationships, donor confidence, and sustained institutional support.</li><li>Support Wyss Instrumentation Program, an established lab enhancement and equipment program. Ensure user feedback from this program aligns with active usage of instruments and appropriate project alignment.</li></ul> Qualifications What You'll Need:&nbsp;<ul><li>Bachelor’s degree and a minimum of 7 years of experience working in donor fundraising and/or scientifically-oriented organizations. Advanced knowledge of fundraising required.</li></ul>Additional Qualifications and Skills: <ul><li>Prior experience in a science or technology focused organization</li><li>Track record in engaging new donors and raising philanthropic funds</li><li>Excellent organizational skills and /or team leadership experience&nbsp;</li><li>Proven experience in Donor Relations and Stewardship , including the ability to cultivate relationships with diverse members and partners.</li><li>Strong Analytical Skills and problem-solving abilities to interpret member data and devise effective strategies for engagement.</li><li>Excellent Communication skills, both written and verbal, to effectively connect with a wide range of stakeholders.</li><li>Experience in Stewardship Event Planning, including organizing and coordinating partner-focused events.</li><li>Additional skills such as project management and familiarity with CRM systems are beneficial.</li><li>Ability to work independently in a hybrid environment and prioritize tasks effectively.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li></ul>Why you’ll like working with us: At the Wyss Institute, you’re a member of a supportive, dynamic community that is united by its shared goal of changing the world through groundbreaking technology development and commercialization. We encourage your professional growth and development through mentorship and tuition reimbursement to support continued learning, and more. We also support your physical, financial, and mental well-being through generous time off benefits, gym reimbursements, and other programs offered through Harvard. Our facility is located in a new, state-of-the-art life sciences building in the lively Fenway neighborhood, where you have access to multiple amenities including a roof top terrace with stunning views of Boston and proximity to numerous restaurants and cultural attractions.&nbsp; We value an inclusive and diverse workforce, and believe that our differences enrich the work environment for all.#LI-DH1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

Assistant Director, Strategic Engagement

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.About Data-Smart City SolutionsData-Smart City Solutions, founded in 2012 and now housed within the Bloomberg Center for Cities at Harvard University, works to catalyze the adoption of data-informed practices in local government. The program highlights best practices, surface emerging trends, connects public sector leaders with innovators across sectors, and supports cities in using data, technology, and innovation to improve quality of life for residents.&nbsp; Job Description Data-Smart City Solutions seeks an innovative and detail-oriented Digital Communications and Marketing Coordinator to drive our digital engagement and broaden our audience across channels. This pivotal role will lead content creation for our newsletters, social media, website, and podcasts; manage and analyze the performance of these platforms; and implement strategies to grow and engage our audience of public-sector leaders, practitioners, and civic-minded readers and listeners.&nbsp;The ideal candidate is a creative storyteller with strong analytical skills, adept at leveraging data and digital tools to enhance visibility and foster community. You are as comfortable drafting compelling content as you are tracking campaign metrics, identifying trends, and recommending data-driven strategies for continuous growth.&nbsp;Digital Content Creation and Engagement&nbsp;<ul><li>Develop, produce, and edit engaging multi-media content for newsletters and social media posts, to drive engagement with our podcasts and written articles.&nbsp;</li><li>Collaborate with team members to highlight Data-Smart research, events, and news using a variety of digital storytelling tools (written copy, video, graphics, audio).&nbsp;</li><li>Manage recurring newsletters; manage mailing lists, segment audiences, and strategize newsletter growth and engagement.&nbsp;</li><li>Serve as primary social media manager, developing and executing channel-specific content strategies (Twitter/X, LinkedIn, Facebook, Bluesky).&nbsp;</li><li>Ensure cohesive and compelling messaging across all digital touchpoints.&nbsp;</li><li>Assists with editorial and campaign calendars for newsletters, social media, and promotional initiatives.&nbsp;</li></ul>Audience Growth and Community Management&nbsp;<ul><li>Monitor, increase, and nurture audience engagement across channels, responding to community feedback and interactions.&nbsp;</li><li>Develop strategies to reach new audiences and deepen engagement with existing readers, listeners, and stakeholders.&nbsp;</li></ul>Marketing Analytics and Reporting&nbsp;<ul><li>Utilize platforms such as Google Analytics, Salesforce, and native analytics tools on social and email platforms to track performance metrics (traffic, engagement, open/click rates, conversions, etc.).&nbsp;</li><li>Analyze data and KPIs to assess the effectiveness of campaigns and content and generate actionable insights to optimize future efforts.&nbsp;</li><li>Prepare regular performance reports for internal stakeholders.&nbsp;</li></ul>Other Responsibilities&nbsp;<ul><li>Maintain and update web content using Drupal or similar CMS.&nbsp;</li><li>Design and produce graphics and visuals.&nbsp;</li><li>Support event promotions and multimedia needs (photography, video, audio clips) as needed.&nbsp;</li></ul> Qualifications Basic Qualifications: Bachelor’s degree and at least 3 years of relevant experience in communications, marketing, journalism, or related field.&nbsp; 
Additional Qualifications and Skills: <ul><li>Demonstrated experience managing social media channels, newsletters, and web content.&nbsp;</li><li>Strong writing, editing, and visual storytelling skills.&nbsp;</li><li>Experience with analytics tools (Google Analytics and social/email analytics dashboards).&nbsp;</li><li>Proficiency with the Adobe Suite, Canva, or similar graphic design tools.&nbsp;</li><li>Experience with content management systems (Salesforce preferred)&nbsp;&nbsp;&nbsp;Excellent organizational skills and attention to detail; proven ability to manage multiple projects and deadlines.&nbsp;</li><li>Basic video production or editing skills.&nbsp;</li><li>Communications or marketing experience in a public sector, research, or higher-education setting.&nbsp;</li></ul> Additional Information <ul><li>Appointment End Date: This is a fully benefits eligible term appointment ending one year from date of hire, with the strong possibility of renewal.</li><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity, Education</li><li>Other Information:<ul><li>This is a full-time, on-campus position based in Cambridge, MA. Flexible remote work arrangements may be available with supervisory approval.&nbsp;</li></ul></li></ul>Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 055. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Digital Communications and Marketing Coordinator, Data-Smart City Solutions

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Lockhart branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!The Lockhart branch is located at: 1340 S Colorado St, Lockhart, TX 78644.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision, hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Lockhart Branch Member Service Representative - Full Time with Sign-On Bonus

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Buda branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!The Buda branch is located at: 5045 E Goforth St, Buda, TX 78610.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision, hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Buda Branch Member Service Representative - Part Time with Sign-On Bonus

Job Description and RequirementsThe Assistant Branch Manager (ABM) is responsible for all daily operations of the branch to include overall efficiency, fraud mitigation, staff placement, goal attainment, creating motivation for product empowerment while ensuring compliance with all applicable regulatory laws and internal policies and procedures. In addition, the ABM acts as a role model providing consistent guidance and information to employees and members thus enhancing the staff and member experience and assumes the AVP/BM duties in the absence of the Branch Manager.&nbsp;We are also offering a sign-on bonus! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Allen branch is located at: 404 E. Stacy Rd, Allen, TX 75002.Essential Functions and Responsibilities:<ul><li>Manage the daily operations of the branch to ensure business is conducted in a professional and timely manner to ensure quality member service and if applicable submitting necessary tickets to address critical items needing attention. &nbsp;</li><li>Mitigate risk by ensuring compliance with regulatory laws, policies, and procedures.&nbsp;</li><li>Maintain responsibility for cash audit and management of branch to include outages, limit adjustment, and cash requirements.&nbsp;</li><li>Utilize critical thinking to perform impromptu decisions when resources are not readily available. &nbsp;</li><li>Orchestrate maximum efficiency with staffing resources while maintaining compliance and quality member service including scheduling staff for additional duties to aid contact center staff by taking reservist calls. &nbsp;</li><li>Review, support, and manage statistical information for the branch.&nbsp;</li><li>Work with relevant subject matter experts within business units to ensure content is accurate, up to date and easy to understand, and training materials are updated. &nbsp;</li><li>Instill cohesion and motivate staff to peak development potential earning attainment of steps needed for promotion. &nbsp;&nbsp;</li><li>Conduct staff development, goal setting, coaching, and growth by identifying strengths and opportunities of branch staff through shadowing and one-on-one documented sessions.&nbsp;</li><li>Ensure proper cross-selling of products and services by coaching or offering to members and allowing the member to decide.&nbsp;</li><li>Coach to analyze all deposited items for fraud and all interactions for potential impersonation to minimize fraud losses and mitigate risk.&nbsp;</li><li>Handle escalated member issues and complaint management, to include appropriate steps within state and federal regulations. Oversee the resolution process and applicable training based on the complaint presented.</li><li>Manage QA audit risk findings, audits of sales referrals for compliance with sales and service incentive policy and Quality Control performed on the branch and any other branch related reporting. &nbsp;</li><li>Responsible for assessment of facilities and property to ensure are in working order.&nbsp;</li><li>All other duties as assigned (note:&nbsp; essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum one year of branch operations supervisory/management experience</li><li>Minimum three years of financial institution&nbsp;experience</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Must be able to work a flexible Monday through Saturday schedule&nbsp;</li><li>Proven track record of managing branch risk, developing relationships through various channels, and working with other team members to manage risk</li><li>Teamwork and dedication to develop strong working relationships within the organization</li><li>Ability to analyze, develop, manage and improve processes and system/product architecture</li><li>Excellent time management, organizational, problem-solving skills, and ability to meet deadlines</li><li>Must be proficient in utilizing PC, Microsoft Applications software, Internet Explorer, and other office equipment</li><li>Ability to work well in a team environment and develop strong working relationships with external parties &nbsp;</li><li>Must have the ability to clearly communicate effectively verbally and in writing</li></ul>Preferred:<ul><li>Two years of branch operations supervisory/management experience</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Assistant Branch Manager - Allen with Sign-On Bonus

Job Description and RequirementsThe Consumer Lending Technology Analyst I will work in cooperation with internal Consumer Lending teams, IT teams, and Vendor Support teams to quickly and effectively resolve employee or member issues. Under general direction, will conduct business process analysis in an effort to align information technology with business needs. The Technology Analyst will exhibit creativity in issue resolution and take initiative to make recommendations for system or process improvement, while working under the general supervision of the Consumer Lending Technology Assistant Manager.Essential Functions and Responsibilities:<ul><li>Make decisions with understanding of RBFCU policies and procedures to achieve set results and deadlines.</li><li>Communicate with LOS vendor to resolve escalated user issues and manage LOS Vendor Support tickets as needed.</li><li>Perform data clean-up in cooperation with Consumer Lending.</li><li>Create and maintain content for the development of product documentation (i.e. marketing materials, product specs, user guides, etc.), reviews and approves for internal or external use.</li><li>Assist with gathering requirements and identifying functional specifications to provide innovative solutions and recommend system enhancements.</li><li>Create, update and execute test plans and test cases to ensure implementation of new products or configuration changes adheres to the system/application requirements.</li><li>Perform unit testing on maintenance items, production break fixes, system upgrades, or program development.</li><li>Reports and tracks problems or defects and ensures they are resolved.</li><li>Produce various reports and analyses as requested by management or other departments.</li><li>Provide before or after hours support as assigned.</li><li>All other duties as assigned (Note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School Diploma or G.E.D.</li><li>Minimum of 1 year experience in the Consumer Lending/Banking industry</li><li>Strong analytical and problem-solving skills, ability to break down complex problems quickly</li><li>Highly organized and deadline oriented with demonstrated attention to detail</li><li>Strong meeting organization and facilitation skills</li><li>Technical proficiencies in Microsoft Office products (Word, Excel, PowerPoint and Project)</li><li>Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organization</li></ul>Preferred: <ul><li>Bachelors degree or equivalent work experience</li><li>MeridianLink admin user experience</li><li>Experience with Agile/Scrum, Process Improvement, or Project Management</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Consumer Lending Technology Analyst

The&nbsp;Advanced Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>Who Would I Interact With?</h1> This position interacts daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers, just to name a few.&nbsp;<h1> What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Advanced Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Advanced Technician

The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h1>Lead the Future of Automotive Retail.</h1>At AutoNation, innovation drives everything we do—from automotive retail to vehicle service to automotive finance. As a Fortune 200 company, we’re looking for leaders who are ready to shape the future of automotive retail.<h1>Why You’ll Love Working Here:</h1><ul><li>National scale with entrepreneurial spirit</li><li>Inclusive culture and diverse leadership</li><li>Competitive compensation and benefits</li><li>Opportunities to make a real impact</li><li>Our values and culture</li></ul><h1>What We’re Looking For:</h1><ul><li>Proven leadership experience</li><li>Strategic thinking and execution skills</li><li>Passion for innovation and people development</li></ul>Explore leadership opportunities at AutoNation today.<h1>What are the day-to-day responsibilities?</h1><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Service Manager

The e-Commerce Sales Manager has the opportunity to lead a sales team to create an exceptional experience for customers.&nbsp; This role is responsible for selecting, training, coaching, developing and retaining the very best e-Commerce Sales Associates for the store and driving a high-level of performance among the sales team to increase market share, achieve targeted unit sales and profit margins while delighting every Customer along the way. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Leading yourself and the team in a way that supports AutoNation’s Vision and Mission</li><li>Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit</li><li>Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes</li><li>Driving the business through a high-level of involvement in the day-to-day operations</li><li>Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store</li><li>Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase</li><li>&nbsp;Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience</li><li>Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing</li><li>Appraising vehicles for trade</li><li>Managing all three areas of customer traffic: &nbsp;Showroom, E-Commerce, and Phones</li><li>Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory</li><li>Assisting in managing controllable expense elements for the New and Used Vehicle Departments</li><li>Analyzing the business to determine shortfalls and developing action plans to improve performance</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Sales Manager is measured by achieving:</li><li>Targeted e-lead conversions to appointments</li><li>Targeted unit sales and gross profit</li><li>Targeted Associate retention</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven success in eCommerce automotive sales</li><li>Proven leadership ability to mentor and train others</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Sales Managers have a few options for career growth and development after success in this role. &nbsp;Opportunities may include:</li><li>Used Vehicle Manager</li><li>Financial Services Director</li></ul>This position pays min wage + commission (approx $7-18k/month)<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Sales Manager - BMW Roseville

As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2> Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.<h2> What Will I Do Every Day?</h2><ul><li>Set, confirm and prepare for appointments with customers so they can have a great service experience</li><li>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</li><li>Greet customers in a friendly manner when they arrive</li><li>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</li><li>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</li><li>Produce repair orders for customers, including cost and time estimates, with full transparency</li><li>Communicate frequently with technicians and parts associates to ensure timely completion of work</li><li>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</li><li>Follow up with customers to ensure satisfaction</li><li>Gain superior product knowledge to effectively help customers</li><li>Provide an exceptional customer experience to drive loyalty</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul>This is a commission role with an estimated income of $2-12k/month.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

20,784 Full Time Jobs