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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Director of Leadership Development Programs will oversee a range of relevant development programs and resources to enable colleagues to grow and develop across the spectrum of leadership capability.Partnering with the business, Colleague Strategic Partners, and multiple other stakeholders across the enterprise, the candidate will bring thought leadership and a strong ability to leverage research to bring innovation and results to amplify colleague development. The position requires the ability to deliver high quality work in a fast-paced dynamic environment to support developing business needs. Successful candidates will be strategic partners, results-driven, adaptable to change, have an external and enterprise mindset, and able to handle competing priorities within tight deadlines.&nbsp;How will you make an impact in this role?<ul><li>Oversee our enterprise leadership development program design, delivery and compliance to deliver bespoke, high-impact growth opportunities for leaders across the enterprise (e.g. Leadership @ Amex, Accelerate Leadership Development Program, etc.)</li><li>Develop select and purposeful enterprise leadership development resources and tools to complement leadership program offerings colleagues in accelerating their development and career growth</li><li>Reinforce and integrate Leadership Behaviors and Blue Box Values across all leadership development programming efforts across the enterprise</li><li>Partner with leaders within Colleague Experience Group and business teams to assess, consult, integrate and amplify leadership development best practices across the enterprise</li><li>Lead external partner relationships and vet new partnerships; work closely with vendor partners to design, deliver and evaluate tools, offerings and programs</li><li>Measure ongoing effectiveness and impact of tools and programs, drive decision-making based on Return of Investment</li><li>Conduct ongoing research on external best practices and recommend strategies for continuous improvement. Develop forward looking practices</li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place</li></ul>Minimum Qualifications<ul><li>8+ years’ experience in HR with extensive experience in Learning and Development</li><li>&nbsp;Proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions&nbsp;&nbsp;</li><li>Experience in designing and delivering high-quality, end-to-end colleague-centric strategies as a self-starter with outstanding strategic thinking, and a solution-focused mindset&nbsp;</li><li>Experience and/or strong understanding in range of leadership development strategies as well as their applicability and purpose</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations&nbsp;</li><li>Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage and curiosity&nbsp;</li><li>Strong consulting and relationship building skills across stakeholders, and comfort in influencing decisions and outcomes</li><li>Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, individuals, and groups; persevere in the face of obstacles and challenges</li><li>Excellent communication and presentation skills; strong executive presence</li><li>Experience leading people and/or teams&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Director - Leadership Development Programs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express' Global Financial Crimes Compliance (GFCC) team is responsible for leading&nbsp;the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance&nbsp;functions. This team has global responsibility for identifying, investigating, and reporting&nbsp;suspicious activity, including money laundering and terrorist financing, and provides broad&nbsp;analytical and operational support for the company's enterprise-wide AML function. GFCC is part&nbsp;of the broader Global Risk &amp; Compliance organization.How will you make an impact in this role?The Sanctions Analyst will assist with OFAC/Sanctions activities to ensure American Express’ activities meet all applicable regulatory requirements and standard industry practices. The Sanctions Analyst will develop a deep understanding of American Express products, services, customers, entities, and geographic locations to effectively mitigate sanctions-related risks. Responsibilities of this role include, but are not limited to, the following:&nbsp;<ul><li>Serve as the primary escalation point for enterprise-wide escalations of likely sanctions matches.</li><li>Provide subject matter expertise regarding Sanctions and PEP regulations. </li><li>Identify regulatory OFAC/Sanctions compliance issues/concerns and make suggestions and/or take corrective actions to implement solutions to improve controls/operations. </li><li>Investigate apparent breaches of regulation/compliance standards, make recommendations as appropriate, and execute implementation of corrective measures. </li><li>Review and analyze OFAC/Sanctions inquiries and potential hits. </li><li>Prepare OFAC block and reject reports. </li></ul>Minimum Qualifications:<ul><li>Experience with Lexis Nexis Bridger or similar sanctions screening software is required.</li><li>A good understanding of the AML and Sanctions risks posed by certain jurisdictions. </li><li>Outstanding written and oral communication skills, including the ability to communicate clearly, concisely, and effectively to a wide spectrum of external and internal audiences. </li><li>Strong organizational skills with proven ability to simultaneously drive multiple complex initiatives to completion. </li><li>Strong people leadership and management skills with an ability to influence at all levels. </li><li>Ability to multi-task and manage competing priorities under demanding deadlines. </li><li>Outstanding judgment and analytical skills, including the ability to be proactive (e.g., predictive of issues before they occur) as well as reactive. </li><li>Leadership, advocacy and influencing skills, with proven ability to secure consensus among divergent and sometimes conflicting interests. </li></ul>Preferred Qualifications :&nbsp;<ul><li>Strong computer knowledge, including excellent MS Word, Excel, Visio, and PowerPoint Skills.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. Your Mission:Serve as a Product Owner and thought leader for our Global Commercial Services Mobile Product Vision and Roadmap including integrating experiences for small business users and evolving our middle market solutions to help deliver the best digital experiences to our customers. You will be responsible for supporting and driving the GCS Mobile Product roadmaps in partnership with the relevant Business Product teams and Enterprise Digital partners. You will help define best practices for our mobile apps and find opportunities for product interoperability or product connectivity (creating connected experiences across GCS products). The ideal candidate will have experience working on or with mobile apps and be invested in creating intuitive mobile app experiences for American Express commercial customers. How will you make an impact in this role?<ul><li>Help evolve our mobile strategy for Business users at American Express in partnership with product management leadership and departmental partners, aligning with overall enterprise goals and customer needs </li><li>Assist in program managing initiatives related to mobile to work across multiple teams and partners to deliver efficiently</li><li>Planning and delivering a product backlog, prioritizing stories, and shipping high-quality, functional software with the help of a cross-functional team</li><li>Collaborating with external and internal partners to define functionality. Documenting epics, business rules, use cases, and process flows</li><li>Partnering on discovery with business subject matter experts and UX designers to grow revenue, improve customer experience, and differentiate our products</li><li>Work closely with product, UX, marketing, and strategy teams to stay informed on goals, strategies, and ongoing efforts</li><li>Help lead on researching and documenting requirements via User Stories and Epics</li><li>Assist product manager(s) in defining product strategy for a specific area of the business</li></ul>What we are looking for in you:&nbsp;<ul><li>Proactivity: Always striving to deliver great products. Proactive, hard-working, curious, loves learning</li><li>Curiosity: Wants to learn more and not afraid to ask questions</li><li>Communication: Excellent written and oral communication skills. Able to communicate information, ideas, and concepts clearly</li><li>Organization and Planning: Plans, coordinates, and schedules in an efficient, productive manner; focuses on key priorities; manages time well</li><li>Flexibility/Adaptability: Able to work through changing priorities and conditions; copes effectively with complexity and change</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude</li></ul>Minimum Qualifications:<ul><li>1+ years working on a mobile app</li><li>1+ years product development experience</li><li>Solid understanding of Software Development Lifecycle (SDLC)</li><li>Solid understanding of mobile app standard methodologies</li><li>Passion for mobile apps in personal and work life</li><li>Excellent organizational and time management skills</li><li>Unabashed question asker; willing to learn anything needed to get things done</li><li>Proficiency with Excel, Confluence and project management applications including Jira or Rally</li><li>Sharp analytical and problem-solving skills</li></ul>Preferred Qualifications:<ul><li>Experience in FinTech industry</li><li>Bachelor's degree or equivalent experience</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management (GCS Mobile)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by exploring, evaluating, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager will be part of the US Commercial Data Strategy &amp; Analytics team. This team is dedicated to optimizing the value of existing data by continuous data rationalization and explore new/orthogonal data products to address blind spots from traditional credit bureau data that will help uplift credit decisions. The candidate will lead collaboration with our strategic risk partners, legal, compliance and help deepen in-house data expertise on existing commercial data assets, support new data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls. Responsibilities include:<ul><li>Lead and support US commercial data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Collaborate with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Commercial Risk and Decisions Science to successfully design, implement, monitor, and govern strategies related to external data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Qualifications:<ul><li>5+ years of experience in a financial services organization in data or strategy function</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>Knowledge of commercial underwriting or credit data ecosystem preferred</li><li>Bachelor degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Sr. Manager - US Commercial Data Analytics & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a member of the ICS Analytics and Strategic Insights COE team, you will lead business analysis for international lending. In partnership with marketers and product managers, you will define and execute an agenda to leverage data and analytics to drive lending growth in international markets, primarily through data-driven strategic insights, cost/benefit analysis, new market opportunity research, and development of production-quality dashboards for products and strategies including installment lending, lending enablement expansion, term loans, credit limit management, and engagement of new and existing customers.&nbsp;Minimum Qualifications<ul><li>At least 5 years of experience performing sophisticated financial analysis of credit card portfolios</li><li>At least 3 years of experience in the development of automated reporting capabilities</li><li>At least 5 years of experience deploying solutions on various Amex tech platforms</li><li>At least 5 years of experience utilizing utilize financial and behavioral data to develop actionable insights</li><li>At least 5 years of experience and a high degree of proficiency in using Hive, SQL, or Python for complex data extraction, transformation, and analysis</li><li>At least 3 years of experience in leveraging credit bureau and other third party data sources to identify business growth opportunities</li><li>Extensive knowledge of card portfolio P&amp;L and lending economics</li><li>Proficiency with data visualization using at least one of Excel, Tableau, or Power BI</li><li>Demonstrated ability to independently build and manage relationships with cross-functional teams</li><li>Demonstrated ability to craft high quality presentations and communicate to senior-level audiences</li><li>Knowledge of one or more of the following: card acquisition performance metrics, credit risk performance metrics, digital channel performance metrics, marketing campaign measurement</li></ul>Preferred Qualifications<ul><li>Knowledge of credit bureau and other third-party information sources</li><li>Knowledge of risk management functions and data sources</li><li>High degree of proficiency with Tableau</li><li>Comfort with enterprise data and analytics platforms</li><li>Experience with statistical test and learn</li><li>Basic knowledge of machine learning applications and advanced decision science tools</li><li>Strong financial acumen and structured approach to problem solving</li><li>Degree in Math, Statistics, Engineering, Economics, Finance, CS or equivalent industry experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program, a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager to lead organizational change management and communications. Guardian.Primary Responsibilities <ul><li>Change Impacts and Adoption Measurement: Partner cross-functionally and Enterprise-wide to identify, assess and prioritize people, process, and technology changes due to the ongoing data management and governance transformation; define the KPIs and success metrics to measure adoption progress </li><li>Stakeholder Analysis and Engagement: Identify affected stakeholders across the Enterprise, and determine their needs from an organizational change standpoint; strategize engagement tactics to bring stakeholders along the data transformation journey </li><li>Organizational Change Strategies and Planning: Design leading practice strategies to achieve adoption objectives and regularly obtain feedback for ongoing iteration; create and implement the data organizational change roadmap while accounting for other Enterprise priorities / dependencies </li><li>Communications Strategies and Planning: Articulate the value proposition of the data transformation work underway; bring benefits of the transformation to life for Enterprise stakeholders; create a comprehensive plan in partnership with Enterprise stakeholders that outlines the right channels, audiences, and timing for delivery</li><li>Culture Change Strategies: Identify the long-term behavior and mindset shifts required to enable a culture of data stewardship and data risk management</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in a leadership role focused on organizational change management and communications.</li><li>Experience in program management for cross-functional initiatives in large (e.g., Fortune 500) organizations.</li><li>Experience with stakeholder management and gaining consensus across various stakeholders.</li><li>Bachelor's Degree</li></ul>Preferred Qualifications:<ul><li>Experience gained at large US and / or global financial institutions; experience with and / or exposure to data management and governance is a plus.</li><li>Comfortable operating in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li><li>Experience managing critical and time-sensitive deliverables.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Organizational Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.  The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The ORM team is looking for an Executive Assistant to provide administrative support to up to three VPs. The Executive Assistant will be a critical member of the team who provides organizational support and ensures that the team’s logistical needs are met and helps to promote a positive atmosphere and work culture.Key Responsibilities:<ul><li>Organize and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones</li><li>Manage calendars, including scheduling meetings with various colleagues internally and externally</li><li>Coordinate logistics for meetings, including scheduling of conference rooms and technology support, as required</li><li>Book and coordinate travel arrangements, including air and hotel bookings</li><li>Prepare, review and process expense reports, in line with company T&amp;E policy and budget</li><li>Assist with timekeeping and payroll duties</li><li>Provide coverage for other team-based Executive / Administrative Assistants that are on vacation or sick leave</li><li>Handle organizational charts and team rosters</li><li>Support the scheduling and coordination of events including room booking, catering, etc.</li><li>Support team administration including onboarding of new hires, updating distribution lists, setting up team-wide meetings, coordinating team real estate, assisting with job postings</li><li>Processing of requisitions and other invoices, ordering supplies and handling ticket requests</li></ul>Minimum Qualifications:<ul><li>Experience supporting senior level executives with exceptional organizational, administrative and interpersonal skills</li><li>Keen attention to detail in execution and follow-up</li><li>Demonstrated ability to prioritize multiple tasks and work independently in a dynamic and fast-paced environment, managing multiple tasks and changing priorities with little direction</li><li>Strong integrity, reliability, and proven ability to handle confidential / critical information with discretion</li><li>Strong written and verbal communication</li><li>Proficiency in Microsoft Outlook, Word and expense and travel management software</li><li>Proficiency in Microsoft Office programs such as PowerPointand Excel preferred</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Executive Administrative Assistant - Operational Risk Management

The Campaign Finance Board is a nonpartisan, independent city agency that empowers New Yorkers to have a greater impact on their elections. Our mission is to make local democracy more open, transparent, and equitable by removing barriers to participation. We make it easier for New Yorkers to vote, meaningfully support candidates for city office, and run for office themselves. NYC Votes, our voter engagement initiative, meets people where they are to share trustworthy election information and help New Yorkers make a plan to vote. We publish the citywide Voter Guide, which delivers information about candidates directly to voters’ doors. Our public matching funds program ensures small contributions can make a big difference, allowing regular people to run for office by relying on the support of other regular people, not just wealthy donors and special interests. And we lift the veil on how candidates raise and spend money, increasing transparency and accountability in local government. We believe that when every New Yorker is empowered to participate meaningfully in elections, candidates will better reflect the communities they serve, elected leaders will be more accountable to the public, and New Yorkers will have a democracy they can truly trust. The Office of People Operations delivers HR solutions to the agency as the liaison to external city government oversight for succession planning, payroll management, compliance, labor relations, and policy implementation. The Director of Labor and Employee Relations will report to the Deputy Chief People Officer of Compliance, Payroll &amp; Labor Relations and will be part of a dynamic, service-oriented team responsible for developing and executing human capital strategies and initiatives to support the agency. This role will play a key role in managing internal labor relations investigations, union grievances, and collective bargaining agreements and engagement with Union Partners, and will serve as the Agency’s Health &amp; Safety Coordinator. Responsibilities include but are not limited to: - Serves as liaison to the NYC Office of Labor Relations and employee unions concerning contractual issues that may arise with CFB employees. - Serve as the CFB’s grievance representative and administer the contractual grievance process. Serve as Hearing Officer for grievances and disciplinary appeals. Represent the agency at hearings before the Office of Labor Relations and arbitration sessions at the Office of Collective Bargaining. Coordinate the provision of management-side witnesses and any documentation required to support management’s position in these proceedings. Negotiate settlements in connection with grievance disputes and collective bargaining activities. - Liaise with CFB’s internal Legal division and general counsel regarding employee matters and legislative activity. - Aid in interpreting Collective Bargaining Agreements, City Office of Labor Relations (OLR), and Department of Citywide Administrative Services (DCAS) directives and personnel orders. - Coordinate the disciplinary process which may include but not limited to providing guidance to leadership and employees on matters involving performance, behavior, conflict prevention and dispute resolution, progressive discipline. - Assist managers with employee writeups, Performance Improvement Plans (PIP), involuntary termination requests and involuntary termination sessions, ensuring all the appropriate supporting documentation is collected and compiled. - Prepare and draft Charges and Specifications for disciplinary actions, attend disciplinary hearings on behalf of the agency such as but not limited to Informal Conferences, disciplinary meetings, and grievance meetings and provide management with updates. - Managing the review of allegations and complaints of employee misconduct, leading investigations to determine if the allegations have been substantiated, providing confidential reports on investigations with recommendations to appropriate agency leadership for review on disciplinary actions for any substantiated misconduct. - Conduct research and gather information in preparation for internal labor-management meetings; schedule labor-management meetings and provide follow-up on meeting outcomes to People Operations Leadership. - Ensure Union walkthroughs and meetings are performed at the worksite as needed. - Serve as the agency’s Health &amp; Safety Coordinator assist with the implementation of the agency’s Workplace Violence (WPV), Occupational Health &amp; Safety, and Worker’s Compensation policies and trainings; track and respond to work-related injuries and illnesses by sending supervisors/employees the appropriate paperwork when an incident occurs. - Liaise with the agency’s Alternative Dispute Resolution (ADR) Coordinator; Provide guidance and direction to CFB staff concerning the handling of labor and employee relations issues, and dispute resolution. - Ensure adherence to agency policies and procedures by providing guidance, direction, and information to staff to eliminate/reduce conflict. - Provide ongoing recommendations and assistance to management and leadership on progressive disciplinary policy and regulation compliance. - Act as a champion for CFB’s culture and values, ensuring diversity, equity, inclusion, and belonging are embedded into all relevant aspects of our work. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Strong knowledge of collective bargaining contract negotiations. - In-depth understanding of labor relations processes, including disciplinary steps and City labor relations. - In-depth knowledge of arbitration process, trial and/or hearing procedures, mediation, and conflict resolution skills with the ability to influence and reach satisfactory resolutions of Labor Relations problems. - In-depth knowledge of employee relations practices, including conflict resolution, performance management, and workplace investigations. Skills - Excellent negotiation skills with the ability to reason and compromise, and the capability of exercising sound, reasonable judgment, analytical and strategic problem-solving skills. - Strong communicator and collaborator who can adapt to a variety of work styles. - Superior interpersonal skills, including patience and the ability to work well with staff at all levels and functions, demonstrating conflict resolution skills in employee relations contexts. - Exceptional time management skills with a proven ability to meet deadlines. - Exceptional interpersonal skills, demonstrating patience and the ability to work effectively with all staff levels. - Superior interpersonal skills including patience and ability to work well with staff at all levels and functions including demonstrated skill in conflict resolution. - Strong communicator and collaborator who can adapt to a variety of work styles. - Exceptional problem-solving, customer service, and communication/presentation skills (both verbal and written). - Excellent analytical skills, good reasoning abilities, and execution of sound judgment, particularly in employee relations situations. - Experience in team building and fostering intra- and inter-agency relationships. - Strong work ethic and meticulous attention to detail. - Experience presenting to Senior Leadership and external partners. - Advanced proficiency in Microsoft Office Suite and other relevant software. Abilities - Demonstrated ability to make unbiased, fact-based decisions. - Demonstrated ability to meet deliverables in a complex and matrixed environment. - Ability to apply strategic thinking to resolve complex employee and labor relations challenges. - Ability to supervise, lead, and coach a team or individually execute complex projects related to employee and labor relations. - Ability to balance cross-functional business processes and ability to work effectively in a matrixed environment. - Ability to maintain a high level of confidentiality. - Demonstrated ability to lead multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners. - Ability to effectively interface with all levels of the organization to conduct one-on-one meetings and meetings with wider audiences. - Demonstrated management and leadership experience with different stakeholders and broad constituencies. - Capability to supervise and lead teams or execute complex projects individually. - Ability to maintain confidentiality and trust. - Proven experience leading multi-disciplinary projects from inception to completion. - Competency in engaging with all organizational levels for effective communication. - Capability to effectively interface with all levels of the organization to conduct one-on-one meetings and broader discussions about employee relations issues. Other - Other characteristics are traits that do not fit into the other categories, including values, work style, and personality like accountability and being able to adapt to change and easily consider new approaches. PREFERRED QUALIFICATIONS - 3-4 years of Labor Relations and Human Resources experience within the City of New York. - Experience working with and within government agencies. - Commitment to the principles of equal opportunity, diversity, inclusion and intersectionality in the workplace. - Demonstrated management and leadership experience with different stakeholders and broad constituencies. Additional Information The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. How to Apply All applicants must apply through NYC Government Jobs | Explore Careers | City of New York (<a href="https://cityjobs.nyc.gov/" target="_blank">https://cityjobs.nyc.gov/</a>) - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. CONFIDENTIAL AGENCY INVESTIGAT - 06793<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college, and four years of satisfactory full-time experience in the field of investigations, auditing, law enforcement, criminal justice, or in a major operational area of the agency in which the appointment is to be made, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing investigations or related work; or 2. Education and/or experience equivalent to "1" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a> <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Director Of Labor And Employee Relations

Title Program Supervisor&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Program Supervisor, SP-SRO&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Jerome Ave., Bronx (St. James Terrace)&nbsp; Salary $68,000&nbsp; Days/Hours Sunday - Thursday; 8am - 4pm&nbsp; Description Concern Housing is seeking a&nbsp;Program Supervisor to be&nbsp;responsible for the overall supervision and management of the program site to help promote the supportive tenant’s growth, safety, and the effective delivery of support services. Responsibilities Include but are not limited to:<ul><li>Assist with the supervision and coordination of all direct care services, including staff scheduling, supervision and crisis intervention where needed (including 24/7 cell phone coverage)</li><li>Oversee all intake procedures, including screening of applicants and monthly outcome reporting to HRA and DHS.&nbsp; Maintain program occupancy rates (&gt;95%)</li><li>Compliance with LIHTC regulations, including eligibility determination, annual certifications and any other reporting requirements, as necessary</li><li>Monitoring the supportive tenants’ charts for timely submission of paperwork, and qualitative review of progress notes, services plans and reviews, functional assessments and other required documentation</li><li>Cooperation with the Property Management department re: site maintenance and safety issues, as well as the accounting department to ensure monitoring of rental payment/ arrears and assisting special needs tenants with securing and maintaining entitlements</li><li>Provide staff training and development to ensure suitable implementation and evaluation of evidence-based best practices.&nbsp; Evaluate staff performance and promote professional growth</li><li>Conduct continuous needs assessment for program development and evaluation and quality assurance.&nbsp; Closely monitor health care outcomes of special needs tenants</li><li>Collaboration with local hospitals and healthcare/care coordination providers through committees, special projects, etc., as well as community outreach</li><li>Coordination of Resident Advisory Council meetings and liaison with the Council</li><li>Other tasks as assigned by the Senior Program Director</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Salary: $68,000&nbsp; Position Requirements Master’s Degree in Psychology, Social Work or related mental health field with at least 3 years experience working in a similar setting and/or working with people with mental illnesses. The individual in this position must have good leadership and supervisory skills, good verbal and written communication skills and the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

Concern Housing

Program Supervisor

Title Service Coordinator&nbsp; About the Organization Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talent and strengths.&nbsp; Position Service Coordinator&nbsp; Full-Time/Part-Time Full-Time&nbsp; Location Jerome Ave., Bronx (St. James Terrace)&nbsp; Salary $55,000&nbsp; Days/Hours Tuesday - Friday; 12pm - 8pm &amp; Saturday; 8am - 4pm&nbsp; Description Concern Housing is seeking a Service Coordinator to be responsible for assisting supportive tenants with successful community integration by using a person-centered, strength-based approach to facilitate linkages with community resources, provide individualized counseling and support, and ensure appropriate documentation and compliance with program requirements. &nbsp;The Service Coordinator is an essential resource and advocate for special needs tenants. Responsibilities Include but are not limited to:<ul><li>Facilitate supportive tenants’ linkage with chosen support services available in the community (e.g., care coordination, outpatient behavioral and physical health services, dual recovery supports, vocational services and opportunities, entitlements and financial assistance and peer supports)</li><li>Employ a person-centered, strength-based approach to solicit interests, aspirations, and preferences toward the development of quarterly Support Plans, Functional Assessments, and Support Plan Reviews. Meeting with residents to develop skills and review progress.&nbsp; Responsible for all documentation required for resident record (e.g., progress notes, discharge plans, etc.)</li><li>Provide individual counseling and support services to help promote skill development and tenant growth, including wellness self-management, medication self-sufficiency, housing readiness and financial competency</li><li>Employ a harm reduction approach to improve successful health care outcomes and monitor progress toward triple aim</li><li>Provide supports to ensure availability of full range of housing services, including maintenance issues</li><li>Attendance at weekly supervision and staff meetings</li><li>Other duties as assigned by the Program Director or Supervisor</li><li>Remain current with all Agency required compliance documents and trainings</li></ul> Salary: $55,000 &nbsp; Position Requirements Bachelor’s Degree in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years’ experience working in a similar setting and/or working with people with mental illnesses.&nbsp; The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Concern Housing offers a generous benefit package which includes; Medical Insurance (Agency pays 80% of the premium), Affordable Voluntary Dental and Vision Insurance, Flexible Spending Accounts, Agency Sponsored Retirement Plan, Employee Sponsored 403(b) Retirement Plan, Agency Sponsored Life Insurance Coverage and an Excellent Paid Time Off Package. Concern encourages employee growth, offering Educational Assistance and Scholarship Programs, Licensure Reimbursement and Possible Internship/Clinical Supervision. Referral Bonuses are also available!&nbsp; EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.&nbsp; This position is currently accepting applications. Apply Now

416 Full Time Jobs in Ramsey, NJ 07446, USA