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At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the RoleAs part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.This newly created role of Director, Product Operations is an exciting opportunity to establish and lead the risk, control, and compliance oversight program within the Enterprise Payments Center of Excellence (COE). The incumbent will play a key leadership role in shaping the team and operational foundation of a newly formed function that supports the enterprise-wide modernization of payment execution and governance.The Director-Product Operations will focus on driving excellence in RCSA (Risk and Control Self-Assessment), Network Rules compliance, Regulatory compliance, and the creation and maintenance of an audit-ready product documentation repository. This role is ideal for a forward-thinking leader with a passion for operational rigor, strong governance practices, and proactive compliance management.As this team is in the process of being formed, the successful candidate must be comfortable working in a dynamic environment where priorities and responsibilities may evolve:<ul><li>The governance team is responsible for a broad range of product operations and risk oversight initiatives, including Operational Risk Events, issue management, audits and exams, new product approval processes, operational resiliency, and other governance-related functions.</li><li>Flexibility, adaptability, and a willingness to take on new tasks as the organization grows will be key to success</li></ul>Key Responsibilities<ul><li>Lead the design, implementation, and continuous improvement of RCSA processes, ensuring effective identification, assessment, and mitigation of operational risks.</li><li>Oversee Network Rules and regulatory compliance, ensuring all activities align with applicable payment scheme rules (e.g., Nacha, SEPA, The Clearing House, and other network standards).</li><li>Develop, implement, and maintain a comprehensive governance framework for payment operations that ensures full compliance with regulatory and payments scheme rules requirements.</li><li>Create and manage an audit-ready repository of product documentation, policies, and procedures to support regulatory, risk, and compliance readiness across the organization.</li><li>Partner with cross-functional teams to strengthen enterprise compliance across all three lines of defense and support a culture of risk awareness and accountability.</li><li>Monitor changes in regulatory and scheme requirements, assess impacts to Amex operations, and lead readiness initiatives to ensure timely and compliant adoption.</li><li>Collaborate with Product, Risk, Compliance, Legal, and Audit teams to ensure cohesive governance, consistent processes, and effective communication across all stakeholder groups.</li><li>Foster a culture of operational excellence and compliance through training, consultation, and hands-on leadership.</li></ul>Requirements / Qualifications:<ul><li>Experience: Minimum of 10 years in global non-card payments (ACH, wire, RTP, etc.), ideally within Risk Management, Compliance, or Operational Excellence functions.</li><li>Regulatory expertise: Deep understanding of the regulatory and network rules landscape affecting payment systems, including AML, KYC, OFAC, PSD2, and Nacha/SEPA frameworks.</li><li>RCSA expertise: Proven experience designing and executing effective RCSA programs or equivalent control frameworks.</li><li>Program management: Demonstrated success leading cross-functional governance or compliance programs within large-scale or regulated environments.</li><li>Analytical mindset: Strong analytical and problem-solving skills with the ability to identify process improvements and proactively address risk exposures.</li><li>Collaboration: Ability to build and maintain relationships across multiple lines of defense and influence stakeholders at all levels.</li><li>Communication: Excellent written and verbal communication skills with proven ability to prepare and present materials to executive audiences.</li><li>Certification: Accredited ACH Professional (AAP) certification is strongly preferred.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

American Express

Director-Enterprise Payments Product Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The B2B Solutions team owns a suite of capabilities and products that give our corporate clients enhanced security, control and enriched data for their supplier payments. We are essential to our corporate clients and American Express. You will be joining a high-performing, global team that is rethinking the strategy for Global Commercial Services'&nbsp; products. As part of our team, you will evolve the strategy for Corporate Purchasing Card (CPC), evaluate innovative capabilities, and own the CPC P&amp;L. You will be the expert on our customers and competitors and will collaborate with Blue Box stakeholders to bring the best experiences and products to market.How will you make an impact in this role?Responsibilities<ul><li>Drive product strategy rooted in customer needs, Amex’s competitive advantage, industry trends and business impact. Inform our global 3-year roadmap</li><li>Develop end-to-end customer experiences and define business requirements, working closely with Product Development, pricing, risk, GCO and Technology teams</li><li>Own customer research and product construct validation activities, including surveys, Field focus groups, customer interviews, and test &amp; learns</li><li>Interface with external partners and global Amex teams to bring products &amp; enhancements to market&nbsp;</li><li>Develop go-to-market and sales enablement strategies to increase product acquisition and incremental volume in the US and globally&nbsp;</li><li>Own the product P&amp;L and articulate key levers of growth and profitability</li><li>Define and monitor metrics of success to inform backlog prioritization and customer insights</li><li>Be a B2B payments thought leader</li></ul>Minimum Qualifications<ul><li>3+ years of work experience.</li><li>Proactive, self-starter with excellent project management skills and the ability to manage multiple tasks effectively. Must have a proven track record of driving projects from conception through implementation</li><li>Strong collaboration and influencing skills - must be able to deliver results in an environment which requires a high degree of coordination and alignment working with Field organizations, internal partners across GCS and American Express</li><li>Superior written and oral communication skills with the ability to communicate frequently with senior leadership and customers</li><li>Comfortable working in a dynamic, fast changing (and fun!) environment</li><li>Proven ability to translate a broad range of insights and inputs (particularly customer needs) into a cohesive strategy and vision</li><li>Thrives in ambiguous and fast-changing environment</li></ul>Preferred Qualifications<ul><li>Bachelor's degree preferred</li><li>Product management or management consulting experience is a plus</li><li>Knowledge of procure-to-pay processes, tail spend and supplier payments is preferred</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;

Senior Manager - Digital Product Management, B2B Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the RoleThis newly created role of Sr. Manager, Enterprise Payments Product Operations is an exciting opportunity to contribute to and support critical business operations for Enterprise Payments.This newly created role of Sr. Manager, Enterprise Payments Product Operations is an exciting opportunity to contribute to and support critical business operations for Enterprise Payments.The successful candidate will play a key role in risk management, control oversight, and governance activities, with a strong focus on RCSA (Risk and Control Self-Assessment) execution and ongoing risk monitoring. The role will also contribute to other product operations and risk oversight initiatives such as issue management, new product approvals, and operational readiness—ensuring the delivery of compliant, resilient, and well-governed payment solutions.This newly created role of Sr. Manager, Enterprise Payments Product Operations is an exciting opportunity to contribute to and support critical business operations for Enterprise Payments.The successful candidate will play a key role in risk management, control oversight, and governance activities, with a strong focus on RCSA (Risk and Control Self-Assessment) execution and ongoing risk monitoring. The role will also contribute to other product operations and risk oversight initiatives such as issue management, new product approvals, and operational readiness—ensuring the delivery of compliant, resilient, and well-governed payment solutions.As this team is in the process of being formed, the successful candidate must be comfortable working in a dynamic environment where priorities and responsibilities may evolve. The governance team is responsible for a broad range of product operations and risk oversight initiatives, including operational risk events, issue management, audits and exams, new product approval processes, operational resiliency, and other governance-related functions. Flexibility, adaptability, and a willingness to take on new tasks as the organization grows will be key to success.Key Responsibilities<ul><li>Lead and execute RCSA (Risk and Control Self-Assessment) activities — identify, assess, and monitor risks, ensuring controls are effectively designed and implemented.</li><li>Perform ongoing refresh and annual updates of RCSA, ensuring control effectiveness is maintained and emerging risks are addressed.</li><li>Support other RAUs’ RCSAs by providing input where the team acts as a process owner or relier, ensuring alignment and transparency across functions.</li><li>Perform quality assurance on documentation, risks, and controls to ensure accuracy and completeness.</li><li>Serve as a subject-matter expert in control management, supporting product lifecycle activities, governance reviews, and approvals.</li><li>Use data and analytics to identify trends, monitor control effectiveness, and detect potential systemic risks or process weaknesses.</li><li>Partner across Product, Risk, Compliance, and Control Management teams to strengthen the control environment and promote consistent governance practices.</li><li>Support operational readiness and new product approval processes, ensuring control requirements and compliance considerations are met prior to launch.</li><li>Identify and implement process improvements to streamline workflows, eliminate bottlenecks, and enhance efficiency within product operations.</li><li>Assist in other risk oversight and product operations initiatives as needed to support broader enterprise priorities.Minimum Qualifications</li><li>Strong understanding of RCSA processes, operational risk frameworks, and control programs.</li><li>Experience with global non-card payments (ACH, wire, RTP) preferred.</li><li>Familiarity with operational risk concepts, tools, and methodologies.</li><li>Analytical mindset with strong problem-solving and process improvement skills.</li><li>Proven ability to work autonomously and adapt quickly to shifting priorities and multiple demands.</li><li>Strong project management skills for delivering results in complex, matrixed environments.</li><li>Excellent interpersonal and collaboration skills; able to influence and build relationships across functions and levels.</li><li>Strong written and verbal communication and presentation skills, with the ability to tailor messaging for multiple audiences.</li><li>Proficient with power point and excel for basic reporting, tracking and presentations.</li><li>Effective time management and prioritization skills.</li><li>A proactive, resilient, and positive attitude.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Manager, Enterprise Payments Product Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skill fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmex. &nbsp;Let’s share success.The Global Infrastructure Cost Transparency team, a part of Infrastructure Data &amp; Analytics (ID&amp;A), aims to establish and reinforce a culture of effective metrics, data-driven business processes, architecture simplification, and cost transparency.We are seeking a Data Engineer who knows that delivering on that promise takes foresight, planning and agility. Metric-driven cost optimization, workload-specific forecasting and robust cost modeling are among the tools and practices required to drive accountability for delivering business solutions that derive maximum value. The result will provide a solid foundation for decision-making around cost, quality and speed. If you have proficiency and experience with designing and building these tools, join our team and build a career with us.&nbsp;Let’s build on what you know.If you have deep experience with cost transparency, allocation, and optimization, you'll find a fit within our enterprise-wide Cost Transparency team responsible for establishing consistent workload attribution, unit economics and business value metrics.Here’s just some of what you’ll do:<ul><li>Build well-architected pipelines to extract, transform and load data from various sources, including general ledger fields and other systems of record into a coherent, actionable format</li><li>Design, develop, and maintain reports, processes and KPIs that provide detailed usage statistics, cost correlations and actionable insights across the multi-product infrastructure environment</li><li>Build data models for comparisons of deployments on various platforms, cause and effect scenarios, and consumption pattern analysis&nbsp;to underpin business value measurements and cost stewardship for enterprise deployments, platform growth, and product lifecycle strategies</li><li>Function as member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation)</li><li>Debug basic software components and identify code defects for remediation</li><li>Enable the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Influence team members with creative changes and continuous improvements</li></ul>Qualifications:Are you up for the challenge? Here’s what you should have:<ul><li>Hands-on experience with IBM’s ApptioOne and TBM Studio</li><li>Hands-on experience designing pipelines to orchestra data ingestion and integration from external systems of record (SORs) into IBM ApptioOne</li><li>A deep understanding of ApptioOne modules, namely Cost Transparency, Total Cost of Ownership and Bill of IT</li><li>Expert-level knowledge and experience in RDBMS (SQL Server or Oracle or PostGres), NOSQL, Json, Node Js, Python Programming, Astronomer Airflow, HTML and XML</li><li>Acumen towards building reporting dashboards and collections for varying audience personas such as executives, finance managers, product leaders, portfolio managers and application owners/managers</li><li>Keen ability and interest to build financial strategies, frameworks and tools from the ground up</li><li>Ability to demonstrate increased self-reliance to achieve team goals</li><li>Demonstrable software development experience in a professional environment and/or comparable experience such as:<ul><li>Familiarity with Agile or DevOps</li><li>Experience with API design, either as a provider or consumer</li><li>Experience with object-oriented design and coding with variety of languages</li></ul></li><li>Experience with Power BI or Tableau is a plus, but not required</li><li>Hands-on expertise with distributed (multi-tiered) systems and relational database design, development, troubleshooting and automated testing</li><li>Excellent communication skills</li><li>Bachelor’s degree in computer science, Information Technology, Data Science or related experience&nbsp;</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Data Engineer II

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Global Dining team sits within the USCS organization.&nbsp; Our mission is to connect the world’s best restaurants with the world’s best customers through a trusted and innovative global Software as a Service (SaaS) platforms, built on the promise of access and unforgettable experiences.Our SaaS platforms offer a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.About the RoleThe Global Dining Digital Product, Business Development, and Rooam team is responsible for developing and designing our suite of digital products, sourcing and signing new partnerships, and running the operations of Rooam. The Manager Assistant will report to the Chief Operating Officer, Global Dining and Head of Rooam, and will be responsible for a broad range of activities including strategic communications and human capital initiatives to help ensure the business objectives are achieved. The MA will be a key contributor to the COO’s executive office and leadership team, working closely with the leaders, key business partners, and other Dining As. The successful candidate will possess outstanding thought leadership, strategic thinking, communication, and organizational skills, and will have a proven record of excellence operating independently and within a high performing team environment.Key Responsibilities:<ul><li>Support the COO Executive Office with overall planning and day-to-day operations, acting as a thought partner on various initiative and projects</li><li>Partner with the COO’s leadership team and other ‘As’ to create and drive organizational strategy including goals and key priorities, strategic planning, and support on ad hoc initiatives</li><li>Drive colleague engagement initiatives across the team, including organizing roundtables, Give2Gether campaign, intern program support, and colleague survey action plans</li><li>Support the COO and leadership team management and administration of quarterly/annual processes (goal setting, scorecard management, year-end performance reviews, talent assessments, business planning).</li><li>Craft presentations and updates for the team, senior leaders and internal stakeholders on key business imperatives, priorities and performance.</li><li>Build partnerships across the Amex Global Dining Office and key American Express partners, acting as a key interface for business partners.</li></ul>Minimum Qualifications:<ul><li>Highly motivated self-starter who can provide strategic thought leadership and willing to jump into any issue or project</li><li>Easily adaptable, comfortable with change, and navigating through ambiguity while juggling multiple priorities at one time</li><li>Experience operating outside your comfort zone, ability to learn quickly, work effectively with little direction, and take the lead where appropriate</li><li>Strong qualitative and quantitative problem-solving skills (issue identification, problem structuring, analysis, development of recommendations)</li><li>Strong interpersonal skills, being able to build trust and relationships quickly across the team and with key stakeholders, work well with others, and keep a pulse on team morale</li><li>Strong communication and storytelling skills both verbally and in written presentations, being able to think strategically and creatively to tell a story</li><li>Ability to deliver results in a complex, matrixed environment, and lead others even with limited direct authority</li><li>Exceptional organizational skills and attention to detail</li><li>Operates with the utmost discretion and integrity and ability to maintain confidentiality</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager Assistant - Global Dining Digital Product, Business Development and Rooam

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Where are these roles located within American Express?Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.&nbsp;We are looking for a product leader to join the Amex Offers Digital Media Product team within the Amex Offers Digital Media team, reporting to the VP, Amex Offers Product &amp; Strategy.&nbsp; This Director will be responsible for a portion of the Digital Offer Ecosystem that powers Amex Offers, a key product used to achieve engagement and revenue goals via targeted offers presented to the right customer, at the right time, in the right channel.&nbsp; This leader is responsible for managing core capabilities within the Amex Offers Transformation (AOT) roadmap with the ambition to unlock revenue and merchant funded value.&nbsp; This Director will partner closely with technology, product, operations and sales teams to ensure Amex Offers can source and scale the right set of offers, deliver a best in-class global marketing channel, and improve the Card Member experience.&nbsp;What You’ll Do:<ul><li>Understand the competitive landscape of AXP offers platforms, digital innovation, and changing regulatory environments in focus markets.</li></ul><ul><li>Drive the roadmap and collaborate across key stakeholders on prioritization and end-to-end-product management for key capabilities within the Amex Offers Transformation workstream, leveraging the Value Co-Creation (VCC) operating model.</li></ul><ul><li>Partner closely with stakeholders across the globe to communicate the product vision and high-level business needs for enhancements with a focus on scalability and stability.</li></ul><ul><li>Develop insights &amp; strategies to continuously evolve and improve the product offering and value proposition.</li></ul><ul><li>Curate and deliver Amex Offers related presentations &amp; communications as required for senior leadership and Marketing stakeholders globally.</li></ul><ul><li>Lead and develop a team of high-performing Product colleagues across the US and UK whilst providing both strategic and day-to-day guidance &amp; support as part of enterprise objectives to drive flawless product management and transformation delivery.&nbsp;</li></ul>Who You Are:<ul><li>Proven track record working in digital product management, including launching digital experiences from start to finish, preferably with experience in Amex Offers or loyalty marketing and/or the digital offer ecosystem (DOE).</li></ul><ul><li>Ability to manage multiple stakeholders (across leadership levels and time-zones) across the US and International markets.</li></ul><ul><li>Significant experience positively collaborating with and influencing partners in a matrixed environment.</li></ul><ul><li>Ability to manage multiple business and technology workstreams, as well as the strong organizational skills necessary to do so.</li></ul><ul><li>Skilled in Agile product development methodologies and comfortable with collaboration tools.</li></ul><ul><li>High-caliber presentation skills, able to prepare and present a strategic vision to large groups of senior leaders and stakeholders.</li></ul><ul><li>Proven ability to adjust quickly to shifting priorities and manage through ambiguity and rapid change.</li></ul><ul><li>Ability to operate independently and collaborate effectively with colleagues, in a dynamic, fast paced, global environment.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Director - Amex Offers Product

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.</li><li>Responsible for supervising daily Trade Support functions for treasury products including managing life cycle events – settlements, coupon, maturities and accruals</li><li>Act as escalation point for operational issues and exceptions</li><li>Maintain Treasury Management System (“TMS”) static data and manage product testing and system configuration</li><li>Support regulatory filings for FR Y9C HCR Part 1, FFIEC101, FR Y14Q Schedule C/D; FR 2052a SBS Reporting to Liquidity and Non-Material Portfolio submission</li><li>Provide value-add analytics to support internal partners</li><li>Contribute to Key Performance and Risk Issue metrics</li><li>Monitor, report, and provide market commentary</li><li>Ensure controls &amp; compliance with prevailing policies &amp; procedures such as SOX, Process Risk Self-Assessment (RCSA)</li><li>Drive continuous improvement initiatives to increase efficiency and reduce operational risks</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in finance or accounting with 6+ years experience</li><li>Working knowledge of hedge accounting including designation, documentation, effectiveness testing and ongoing measurement&nbsp;</li><li>Ability to review hedge documentation and disclosures for regulatory and audit compliance</li><li>Proven leadership or team management experience</li><li>Knowledge and experience with FR Y9C capital ratios reporting</li><li>US GAAP knowledge for financial instruments</li><li>Experience managing and analyzing data, trade details, and P&amp;L attributes</li><li>Strong analytical skills, ability to solve complex issues</li><li>Financial Markets acumen</li><li>Knowledge of Microsoft Office, with advanced Excel skills</li><li>Focus on delivery and impact proven track record in delivering results and achieving goals</li><li>Strong collaborative, communication and interpersonal skills</li><li>Ability to multi-task and prioritize independently</li><li>Positive attitude: willingness to learn and think outside of the box</li><li>Prior experience with Front Office and GL systems</li></ul>Preferred Qualifications:<ul><li>CPA/CA certification preferred</li><li>Experience in SEC/Regulatory reporting for Tier 1 / 2 Financial Institutions a plus</li><li>Bloomberg experience is a plus</li><li>Experience with Power BI, SQL or other data transformation tools a plus</li><li>Product/Process knowledge with a focus on Treasury related activities preferred</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager-Controller

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.In the role of Senior Engineer I, you will be responsible for taking on the role of an individualcontributor for the applications critical in the to the R42 Loyalty Platform in the Amex environment.Engineering strategic frameworks, processes, and robust scalable applications that can meet the needs of a high regulated environment.You will be responsible for designing, developing, and maintaining robust and scalable framework/services/applicationss/pipelines for processing huge volume of data. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our organizational needs.•&nbsp;&nbsp;&nbsp;&nbsp;GCP Architecture design and build solutions, Big table, Spanner, Cassandra, SQL, and various Cloud technologies •&nbsp;&nbsp;&nbsp;&nbsp;Design and develop solutions using technologies on premise as well as on public cloud. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure the performance, quality, and responsiveness of solutions. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in code reviews to maintain code quality. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct IT requirements gathering. •&nbsp;&nbsp;&nbsp;&nbsp;Define problems and provide solution alternatives. •&nbsp;&nbsp;&nbsp;&nbsp;Create detailed system design documentation. •&nbsp;&nbsp;&nbsp;&nbsp;Conduct knowledge transfer with the objective of providing high-quality solutions and expanding the base of SME knowledge. •&nbsp;&nbsp;&nbsp;&nbsp;Support team in different phases of the initiative delivery including problem definition, effort estimation, diagnosis, solution generation, design and deployment. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions. •&nbsp;&nbsp;&nbsp;&nbsp;Understand issues and diagnose root-cause of issues. Perform secondary research as instructed to assist in strategy and business planning. Minimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;8+ years of experience in cloud applications with experience in leading a team •&nbsp;&nbsp;&nbsp;&nbsp;Industry knowledge on GCP Cloud Applications and deployment. •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor’s degree in Computer Science Engineering, or a related field. •&nbsp;&nbsp;&nbsp;&nbsp;Should be able to write shell scripts. •&nbsp;&nbsp;&nbsp;&nbsp;Utilize Git for source version control. •&nbsp;&nbsp;&nbsp;&nbsp;Set up and maintain CI/CD pipelines. •&nbsp;&nbsp;&nbsp;&nbsp;Troubleshoot, debug, and upgrade existing applications. •&nbsp;&nbsp;&nbsp;&nbsp;Ability to effectively interpret technical and business objectives and challenges and articulate solutions •&nbsp;&nbsp;&nbsp;&nbsp;Experience with managing teams and balance multiple priorities. •&nbsp;&nbsp;&nbsp;&nbsp;Willingness to learn new technologies and exploit them to their optimal potential •&nbsp;&nbsp;&nbsp;&nbsp;Strong experience with private and public cloud application engineering. •&nbsp;&nbsp;&nbsp;&nbsp;Strong background with Golang. •&nbsp;&nbsp;&nbsp;&nbsp;Cloud experience with GCP is must •&nbsp;&nbsp;&nbsp;&nbsp;Excellent communication and analytical skills •&nbsp;&nbsp;&nbsp;&nbsp;Excellent team-player with ability to work with global team Preferred Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience as an Application Engineer or similar role. •&nbsp;&nbsp;&nbsp;&nbsp;Strong proficiency in programming using Golang. •&nbsp;&nbsp;&nbsp;&nbsp;Experience with micro service design principles. •&nbsp;&nbsp;&nbsp;&nbsp;Solid understanding of data modelling. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge on Unix/Linux and Shell scripting principles Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Software Engineer I-Global Loyalty and Benefits

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressAMEX is embarking on a transformative journey to modernize their core risk management ecosystem. Managing Risk today requires a holistic, unified, enterprise effort with a system that allows you to quickly understand how any level of the organization is performing against risk.&nbsp;A common data taxonomy underpins a core framework for risk assessment and issue management &nbsp;As the company realigns our IRM business architecture based on industry standards, best practices, regulatory expectations, and pain points, the IRM program we will be establishing and executing on a Point of Arrival target state IRM technical solution &amp; framework.The program will include tactical (address regulatory findings/deadlines in current state) and non-tactical (build for the future) pillars of work to meet short term requirements while building to meet the long-term objectives.Product Delivery and Integration (PD&amp;I) organization within Technologies is looking for a strong Director, Technical Project Management – End to End to lead large, complex end-to-end project initiatives with the dedicated focus they demand, and who:<ul><li>Works in partnership with Product Management and Owners, as well as the core and extended Technology teams including Architect(s), to create and prioritize the program backlog.</li><li>Drives processes and execution oversight for Agile Release Trains.</li><li>Resolves or raises impediments, handles risk, and promotes committed improvement throughout the organization.</li><li>Is responsible for facilitating program/ release level events such as Program Increment planning, Inspect and Adapt and the Scrum of Scrums.</li></ul>Qualifications:<ul><li>Bachelor’s degree in computer science, computer engineering, or other technical discipline, or equivalent work experience required; advanced degree preferred.</li><li>5 years of Scrum Master experience.</li><li>7+ years relevant Program/Project Management experience.</li><li>Experience with design and coding across one or more platforms and languages.</li><li>Experience facilitating Agile, Scrum, or other rapid application development teams to deliver solutions.</li><li>Experience leading large, complex multi-year initiatives.</li><li>SPC or SA certification required; RTE certification a plus.</li><li>PMI ACP Certifications a plus.</li><li>Ability to influence and gain alignment at all levels of the organization including senior leadership.</li><li>Drives committed improvement through transformational leadership.</li><li>Builds high trust and creditability across the organization through deep domain knowledge of the business and underlying technology.</li><li>Strong facilitation and communication skills.</li><li>Shows skill in Agile/Lean/SAFe Principles and Frameworks quality and testing best practices.</li><li>Ability to drive value delivery.</li><li>Possess a high degree of technical savvy, with a keen ability to learn about new technology quickly and easily.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director, Product Delivery & Integration- Global Servicing Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Join Team Amex and let's lead the way together.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Director, Amex Ads Product role sits within the Amex Offers Digital Media team and reports to the VP/GM, Amex Offers Digital Media Product. This leader will drive the growth of Amex’s digital advertising network by setting strategic direction, owning the multi-year roadmap, developing new capabilities, and leading a team of product managers to deliver differentiated ad products. Amex's ad network is focused on introducing new opportunities for advertisers to engage Amex’s customers across our digital platforms (e.g., Amex Travel, Resy, Amex App).The Director will own and shape the product roadmap for several digital capabilities (e.g., ad serving, targeting, measurement) that power Amex’s advertising products. In addition to setting strategy, this leader will mentor and guide a team of 3-5 product managers, enabling them to translate business needs into technology solutions and deliver high-quality products in partnership with engineering.This leader will also own the evaluation and integration of external technology solutions, ensuring Amex’s capabilities remain competitive and scalable. Finally, the Director will be accountable for establishing robust compliance and risk guardrails, managing the team’s technology budget, and ensuring resources are aligned to deliver against business priorities.Key Responsibilities:<ul><li>Set the strategic vision and own the product roadmap of several digital advertising capabilities (e.g., ad serving, targeting, measurement)</li></ul><ul><li>Hire, lead, and develop a team of 3-5 product managers, fostering a culture of accountability, innovation, and collaboration</li></ul><ul><li>Lead the design, development, and deployment of advertising capabilities, collaborating across numerous platforms (e.g., Amex Travel, Resy, Amex App) and functional teams (e.g., product, technology, marketing, control management, legal)</li></ul><ul><li>Empower and guide product managers in translating business requirements into actionable tech specifications (e.g., features, user stories) for engineering teams</li></ul><ul><li>Oversee execution and delivery, ensuring strategic prioritization, active backlog management, and effective communication of progress and risks to senior leadership</li></ul><ul><li>Own the evaluation, integration, and lifecycle management of external tech solutions to fill internal capability gaps</li></ul><ul><li>Enact comprehensive compliance / risk processes &amp; controls and lead the New Product Approval (NPA) process when launching new capabilities</li></ul><ul><li>Lead the annual tech resourcing &amp; budgeting process for the Amex Ads Product team and actively manage tech funding to ensure proper utilization</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree</li></ul><ul><li>8+ years of digital product management and/or product development experience, with at least 3 years of managing teams</li></ul><ul><li>Proven track record of defining and executing product vision, strategy, and roadmaps at scale</li></ul><ul><li>Experience leading agile technology teams (e.g., software engineers) and translating business requirements into actionable tech specifications</li></ul><ul><li>Demonstrated success in building, leading, and developing high-performing product teams</li></ul><ul><li>Exceptional problem-solving and strategic thinking skills, with a keen ability to understand technical systems, identify issues, and develop effective solutions</li></ul><ul><li>Excellent communication skills with the ability to influence senior leaders</li></ul><ul><li>Strong collaboration and relationship management skills, with ability to drive alignment across a diverse set of stakeholders</li></ul><ul><li>Customer-centric mindset with strong business acumen</li></ul>Preferred Qualifications:<ul><li>Experience in the advertising industry, ideally within a Commerce Media Network</li></ul><ul><li>Experience owning and scaling adtech digital capabilities</li></ul><ul><li>Deep knowledge of digital advertising ecosystems (e.g., ad serving, SSPs, DSPs, targeting, measurement)</li></ul><ul><li>Experience managing third-party vendor relationships and integrations</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

357 Full Time Jobs in Rockville Centre, NY, USA