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Position SummaryThe Patient Services Representative (PSR) represent the face of Proliance Surgeons and the first impression for our patients and their loved ones.&nbsp; The PSR acts as a liaison associate for patient appointments, accommodation, and access to the physician.&nbsp; This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and triaging with physicians and medical assistants on acute scheduling problems.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Patient Services Representative include, but are not limited to:<ul><li>Provide exemplary customer service, both in person and on the phone.</li><li>Greet and direct patients, vendors, and visitors. </li><li>Follows established protocols to schedule patient appointments, check in/verify information for established and new patients, confirm insurance/referral, ensures consent forms and all patient information are up to date in practice management software and electronic medical record systems</li><li>Answers multiline phone system and screens calls as necessary. Answers phones in a pleasant, timely manner, takes messages, schedules patient appointments in accordance with office scheduling policies, and directs calls/messages to appropriate staff or physicians. Identify payor source, verify insurance eligibility and financial status</li><li>Enter personal health information and financial information into practice management system with a high rate of accuracy; complies with federal and local laws to ensure patient privacy</li><li>Assist patients with check-in process, completion of paperwork or forms, when necessary </li><li>Proactively communicates status of appointments, wait times, or cancelled or rescheduled appointments</li><li>Review records for completeness, print necessary updates and put records in order</li><li>Review physician clinic schedule for accuracy</li><li>Collects and posts co-pays, coinsurances, pre-payments and balances due on patient accounts</li><li>Facilitate flow of patients by coordinating with medical assistants and clinical team</li><li>Schedule appointments, conferences and meetings in person, as requested</li><li>Schedule interpreters for patient appointments as needed</li><li>Complete duties and assist others as directed</li><li>Must follow all policies as introduced during new associate On-Boarding, updated real time and outlined in Associate Handbook</li></ul>Education/Experience<ul><li>High School Diploma or the Equivalent</li><li>1-2 years relevant experience in public contact, preferably in medical office environment</li><li>Minimum 1-year front office or reception experience, medical preferred </li><li>Practice Management and experience (desired)</li></ul>Knowledge, Skills and Abilities<ul><li>Superior customer service</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians and staff.</li><li>Adherence to all safety, risk management and precautionary procedures (OSHA/WISHA), including the consistent respect for confidentiality (HIPAA)</li><li>Use time efficiently, with attention to quality, detail, accuracy and completion</li></ul><ul><li>Willing and able to be flexible with working varied hours and dependable with attendance</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work independently, measure self against standard of excellence, overcome obstacles and challenges with little supervision</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Must be able to type with speed and accuracy</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Proliance Surgeons

Patient Services Rep

Position SummaryThe RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center.&nbsp; The RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC.Schedule: Monday through Friday; 4x10s (6:00am to 4:30pm) - no call, no nights, no weekendsProliance Center for Outpatient Spine and Joint Surgery recognized by Newsweek for Best ASCs of 2025!Key Duties and ResponsibilitiesThe key duties and responsibilities of the RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Operating Room Registered Nurse (OR RN)

Position SummaryUnder the direction of the practice administrator, the Marketing Coordinator role establishes and maintains excellent relationships with referring providers, patients, and the community on behalf of hiring clinic and/or surgery center. This role must have superb communication and social networking skills. They are responsible for managing business partnerships with referral sources and executing marketing tasks on behalf of the clinic.&nbsp;This role will require onsite work at Puyallup and Kirkland locations in addition to remote work.ScheduleMonday-Friday, 8am-5pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the Marketing Coordinator include, but are not limited to:Referral Outreach Responsibilities:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <ul><li>Educate patients, referring providers and other referral sources on the services and amenities provided at the hiring clinic and/or surgery center</li><li>Travel the surrounding clinic or surgery center geographic area to perform referring clinic drop-ins, schedule meetings and develop contacts and referral sources</li><li>Obtain comprehensive knowledge of the organization’s markets including key referral sources and patients</li><li>Identify opportunities for partnering and growth</li><li>Maintain contact with referring clinics by phone and email</li><li>Report clinical outreach efforts to practice administrator and physicians</li><li>Build brand awareness throughout the community; attend and participate in community events</li><li>Survey referral sources to identify procedural issues that inhibit referrals</li></ul>Marketing Responsibilities:<ul><li>Create and implement print and digital advertising campaigns </li><li>Manage the practice’s online reputation on Google, Healthgrades, Vitals, Yelp and other review sites </li><li>Monitor and manage the practice’s SEO campaign alongside digital marketing agency; edit and write educational blog posts and website content</li><li>Collaborate closely with the Proliance marketing team</li><li>Facilitate development, design and ongoing maintenance of the website</li><li>Work with new and incoming physicians to create an effective marketing plan that will assist in the growth of their practice</li><li>Assist in the creation of print advertisements </li><li>Regularly post engaging content for all social media platforms owned by the hiring clinic and/or surgery center, including Facebook, LinkedIn and YouTube</li><li>Design, order and distribute marketing materials on behalf of the practice</li><li>Work with videography team to create compelling and informative videos</li><li>Analyze patient satisfaction scores through internal survey platform; take action as needed</li><li>Compose annual marketing plan and budget</li><li>Manage philanthropic giving and sponsorships</li></ul>Administrative and Employee Engagement Responsibilities:<ul><li>Order uniforms, name tags and badges for employees</li><li>Open mail and disperse packages daily </li><li>Assist HR department in posting and removing job descriptions to the Proliance website</li><li>Lead the Event Committee with the purpose of boosting employee morale; plan office events and employee appreciation activities, organize donation drives, disburse birthday gifts and discover new ways to create a positive office environment</li><li>Assist administrator in other duties as requested</li></ul>Education/Experience<ul><li>High school diploma or GED. Bachelor’s degree in marketing, public relations, communications or related field preferred. </li><li>Minimum 1 year of marketing, sales or account development experience.</li></ul>Knowledge, Skills and Abilities<ul><li>Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.</li><li>Computer savvy </li><li>Superior oral and written communication skills</li><li>Must be able to organize work and establish procedures</li><li>Must be able to speak, read, and write the English language</li><li>Must be skilled in computer/keyboard functions</li><li>Adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Self-motivated; able to work independently</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Marketing Coordinator

Position SummaryThe role of the Revenue Cycle Coder is crucial to the revenue cycle team.&nbsp; The team connects with our patients, their insurers or bill payers and our physicians.&nbsp; Accuracy and efficiency of this team directly impacts our mission to be the leader in physician-managed healthcare services and to provide excellent surgical and clinical care for every patient, every day.&nbsp; The Revenue Cycle Coder is critical to maintaining the funding for our services provided.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Revenue Cycle Coder include, but are not limited to:<ul><li>Reviews/audits and interprets medical record documentation to identify pertinent diagnosis/procedure and apply correct ICD10, CPT-4, and HCPC’s codes in accordance with government and insurance regulations.</li><li>Demonstrates appropriate utilization of coding software and coding reference material.</li><li>Follow up with providers on any documentation that is insufficient, missing, or unclear.</li><li>Assists providers with questions regarding coding and documentation guidelines.&nbsp; Provides ongoing feedback based on observations from coding documentation and identifies opportunities for education and communicates trends to leaders.</li><li>Keeps up to date on carrier policies/guidelines to ensure all coded services meet appropriate Medicare, National Correct Coding Initiative (NCCI) or Payer-specific guidelines.</li><li>Reviews and resolves suspended charges due to claim edits or payor rejections related to coding.&nbsp;</li><li>Reviews, corrects and appeals coding-related denials trends and shares with leadership, and team members to facilitate root cause analysis and continuous process improvement.</li><li>Corrects and/or appeals denied claims due to coding errors</li><li>Other duties as assigned</li></ul>Education/Experience<ul><li>Minimum 3 years coding/medical billing experience</li><li>Professional coder certification with credentialing from AHIMA and/or AAPC, must be maintained annually</li><li>ICD10 certified and/or extensive work experience</li></ul>Knowledge, Skills and Abilities<ul><li>A strong understanding of physiology, medical terms, and anatomy</li><li>Thorough attention to detail</li><li>Excellent written and verbal communication skills</li><li>Self-motivated team player able to multi-task and prioritize</li><li>Excellent organization and interpersonal communication skills</li><li>Strong computer skills</li><li>Strong computer skills/experience with Microsoft Excel, Outlook, and Adobe</li><li>Working experience navigating EHR’s to abstract documentation</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.

Revenue Cycle Coder CPC - Remote

Position SummaryThe OR RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center.&nbsp; The OR RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC.ScheduleMonday-Thursday, 6:30am-5pmKey Duties and ResponsibilitiesThe key duties and responsibilities of the OR RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

OR RN

This is your chance to work directly with our board-certified physicians who are committed to a team-based approach to patient care.&nbsp;That’s right! Our certified hand therapists have open daily communication with our physicians in the same office to ensure effective and consistent patient progress tracking. To top that, our certified hand therapists attend quarterly workshops led by our expert physicians to stay current on the latest advancements in hand therapy techniques and surgical approaches. If you are a dedicated and skilled certified hand therapist looking to make a significant impact within a supportive, cutting-edge environment, we would love to hear from you!Position SummaryProliance Hand, Wrist and Elbow Physicians are seeking a passionate and skilled hand therapist to join our team of Certified Hand Therapists and Board Certified Hand Surgeons in Bellevue.&nbsp;Our physicians and therapists work together to ensure that patients receive the highest quality of care for their injuries or disorders of the hands and upper extremities. Our mission is to provide quality and compassionate medical care to the community, to educate and assist patients in their healing process and to create a safe and inviting environment for our patients and staff. We are looking for a full-time therapist for our Bellevue office.&nbsp;Under the indirect supervision of the clinical director, and by doctor referral or direct access, the staff Certified Hand Therapist (Occupational Therapist) will evaluate the patient’s condition, plan and initiate a treatment program, maintain appropriate records, and create a rehabilitation program to fit the therapeutic and functional needs of the patient. The Certified Hand Therapist (Occupational Therapist) will interpret and report patient’s progress and results to the appropriate Physician. The goal of therapy is to promote recovery of musculoskeletal disabilities of a patient, and progress the patient toward normal function and/or functional independence within the patient’s capabilities.Key Duties and ResponsibilitiesThe key duties and responsibilities of the Certified Hand Therapist (Occupational Therapist) include, but are not limited to:<ul><li>Work as part of a comprehensive care team of therapists who work with physicians following evidence based protocols to ensure excellent clinical outcomes</li><li>Work with board certified physicians who are committed to a team approach of patient care that involves effective and consistent communication</li><li>Evaluating and establishing a treatment and rehabilitation program for patients.</li><li>Responsibilities for the follow through, re-evaluation, and discharge planning of patients.</li><li>Maintains ongoing communication and professional rapport with referral sources regarding patients progress as well as clinical services.</li><li>Uses facility equipment and supplies in cost effective and respectful manner that ensures equipment is in safe working condition.</li><li>Performs skill services under code of ethics mandated by the OPTA.</li><li>Has working knowledge of job duties and complies with all stated policies and procedures.</li><li>Uses legible and accurate, legal documentation by OPTA standards and WPT standards.</li><li>Attends all staff meetings.</li><li>Develops and coordinates student educational program and maintains correspondence with the academic clinical coordinator.</li><li>Participates in the process to review current clinical procedures and assists with the development of revised/new clinical procedures manual.</li><li>Incorporates safety, infection control, and emergency procedures into all treatments.</li><li>Maintains a clean and safe working environment.</li><li>Attends continuing education courses on related clinical topics.</li><li>Quarterly MD workshops offered</li><li>Continuing education allowance</li></ul>Education/Experience<ul><li>License in Occupational Therapy in the state of Washington required</li><li>Current CPR Certification required</li><li>Certified Hand Therapy Certification required.</li></ul>Knowledge, Skills and Abilities<ul><li>Experience and knowledge of hand therapy principles and practices in an outpatient setting</li><li>Splinting skills and expertise</li><li>Ability to communicate effectively in verbal and written form with patients, staff, families and physicians regarding therapy</li><li>Establish rapport with patients and families and explain reasons for therapy interventions.</li><li>Work actively with other staff members to promote quality care of the patient.</li><li>Knowledge and compliance with HIPAA</li><li>Demonstrates and openness towards others point of view, employee interactions and/or client interactions while displaying courtesy and respect at all times.</li><li>Disposition, temperament, and reactions are consistent with the philosophy that the patient welfare is the primary objective.</li><li>Adheres to departmental policies and procedures regarding attendance, absentees, and professional dress code.</li><li>Perform and teach proper body mechanics, posture, and lifting techniques.</li><li>Ability to meet physical requirements of frequent lifting, bending, and stooping.</li><li>Health status must be appropriate to the physical and emotional demands of the position.</li><li>Ability to function under pressure and stress.</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.Work may be performed in an office and clinical environment. Requires corrected vision and hearing to normal range. While performing the duties of this job, the associate is regularly required to talk or hear. The associate is required to sit for long periods of time, stand and walk, bend and stretch. Use of telephone and computer is required. Manual dexterity required for use of computer keyboard. Occasionally lifts and carries items weighing up to 40 pounds. May requires working under stressful conditions or working irregular hours.

Certified Hand Therapist (Occupational Therapist)

Position SummaryThe RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center. The RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC.Key Duties and ResponsibilitiesThe key duties and responsibilities of the RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Registered Nurse (RN) 

Position SummaryThe role of the Revenue Cycle specialist is a valued member of our Revenue Cycle team.&nbsp; As a Revenue Cycle Specialist, you will work remotely and be responsible for overseeing bill processes including Charge entry, Billing, Claims, Patient AR and Insurance AR.&nbsp; You will also post payments, handle credit resolutions, along with other revenue cycle functions.Schedule: Monday through Friday 8:00am - 4:30pmLocation: Hybrid; 2-3 days onsite in Tacoma. Potential to transition to fully remote after training period.Key Duties and ResponsibilitiesFinancial Counselor Responsibilities:<ul><li>Create detailed, accurate cost estimates for patients based on insurance coverage, procedure codes, and contracted rates.</li><li>Review insurance benefits and verify patient eligibility prior to services.</li><li>Clearly communicate financial obligations, insurance coverage, and payment options to patients.</li><li>Proactively contact patients to discuss cost estimates and secure pre-service payments or payment plans.</li><li>Document all financial counseling activities and patient interactions in the billing system.</li></ul>Collections Specialist Responsibilities:<ul><li>Contact patients with outstanding balances via phone, email, and mailed statements.</li><li>Set up, negotiate, and monitor patient payment plans in accordance with organizational policies.</li><li>Resolve billing discrepancies and work with insurance companies to clarify underpayments or denials when necessary.</li><li>Maintain detailed records of all collection activities and communications.</li><li>Escalate delinquent accounts appropriately to external collections agencies when necessary.</li><li>Maintain a respectful and empathetic approach when discussing balances with patients to preserve patient relationships.</li><li>Ensure compliance with federal, state, and organizational policies regarding collections (e.g., Fair Debt Collection Practices Act).</li></ul>Shared/General Responsibilities:<ul><li>Maintain confidentiality and safeguard patient financial information (HIPAA compliance).</li><li>Work collaboratively with front desk, clinical staff, and billing departments to ensure a smooth financial experience for patients.</li><li>Identify trends or frequent issues with insurance payers and report to billing leadership.</li><li>Meet or exceed monthly collection and counseling performance targets.</li></ul>Education/Experience<ul><li>High School diploma or GED</li><li>Minimum 1-2 years medical collections experience</li><li>CPC or other equivalent certification</li><li>Orthopedic Coding Experience a plus&nbsp;&nbsp;&nbsp;&nbsp; </li><li>Experience with Nextgen and Amkai Billing Systems preferred</li></ul>Knowledge, Skills and Abilities<ul><li>High level of independence, adaption, and accuracy</li><li>Ability to navigate online Payor portals and websites</li><li>Ability to effectively use Office equipment</li><li>Basic knowledge of Microsoft Office Word and Outlook</li><li>Superior customer service skills</li><li>Great interpersonal skills; demonstrating patience, composure, and cooperation; working well with all patients, physicians, and staff</li><li>Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)</li><li>Using time efficiently, with meticulous attention to detail, accuracy, and completion</li><li>Ability to manage multiple factors for the best result</li><li>Resourcefulness in addressing first level problems and tenacity to see things through to solution</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Able to adapt to change, delays or unexpected events while maintaining a positive mindset</li><li>Clear oral and written communication</li><li>Ability to provide feedback to improve performance</li><li>Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Revenue Cycle Financial Counselor & Collections Specialist

Position SummaryThe Surgical Services Assistant is responsible for supporting team member in assignments, workflows and projects. The SSA provides reliable, consistent proficiency in assigned duties and seeks out opportunities to improve the facility’s efficiency.Schedule: Monday through Friday 6:00am-2:30pm (0600-1430)Key Duties and ResponsibilitiesThe key duties and responsibilities of the Surgical Services Assistant include, but are not limited to:<ul><li>Responsible for preparation, set up and cleanup of assigned spaces.</li><li>Properly identifies, handles and disposes of biohazardous, hazardous and pharmaceutical waste according to policies and procedures. </li><li>Safely transports supplies, instrumentation and equipment needed for surgical procedures.</li><li>Provides patient transport within the facility via stretcher, wheelchair and ambulatory assistance.</li><li>Completes and maintains records of assigned check lists. </li><li>Performs other duties as assigned within skill and scope of position. </li></ul>Education/Experience<ul><li>High School Graduate or equivalent </li><li>Experience in health care setting preferred</li><li>Current Healthcare Provider BLS certification by date of hire</li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

Surgical Services Assistant (SSA)

Position SummaryThe RN performs pre-surgical nursing assessments and provides education to the patient prior to admission at the Ambulatory Surgery Center.&nbsp; The RN assesses and evaluates the care needs of the patient, requests necessary pre-surgical clearances and diagnostics, and communicates the patient's plan of care to the ASC.Schedule: Thursdays &amp; Fridays OR Wednesdays &amp; Fridays2-10s, day shift (no nights, no holidays, no call)Key Duties and ResponsibilitiesThe key duties and responsibilities of the RN include, but are not limited to:<ul><li>Work with all members of the health care team to provide optimal care to the patient throughout their surgical experience</li><li>Maintain a friendly, positive and caring attitude with all patients, physicians and staff</li><li>Assist in patient education during all phases of their experience at the Center</li><li>Assist in assuring that the proper supplies, instruments and equipment are available for the procedure</li><li>Assist in assuring that equipment is functioning properly</li><li>Monitor use of all supplies. Assist with inventory control by proper count of supplies/time used.</li><li>Document appropriately the care that is given to the patient</li><li>Continuing education to meet State requirements and keep current with health care changes.</li><li>Display professionalism at work and in the community as a representative of the Center</li><li>Take an active role on committees within the department</li><li>Identifies actual and potential risk to patients and others and takes action to minimize or eliminate risk and maximize safety</li><li>Performs charge nurse responsibilities as staffing demands and as requested</li></ul>Education/Experience<ul><li>Graduation from an accredited school of nursing </li><li>Current State licensure and CPR, ACLS and PALS accreditation </li><li>Two years of OR, Recovery Room, Intensive Care or Emergency Room experience is desired </li></ul>Knowledge, Skills and Abilities<ul><li>Problem solving skills</li><li>Skill in using a computer</li><li>Knowledge of applicable specialties</li><li>Outpatient clinical organizational ability</li><li>Ability to remove oneself personally from given situations, remaining objective</li><li>Ability to exhibit cooperation, flexibility, and provide assistance when interfacing with patients, physician and staff</li><li>Ability to multi-task</li><li>Skill in organizing and reporting information that is accurate and complete</li><li>Understanding of the need for and evidence of consistent respect for confidentiality/HIPAA </li><li>Ability to maintain composure in stressful situations</li><li>Skill in establishing and maintaining effective working relationships with all staff</li><li>Ability to prepare records in accordance with detailed instructions</li><li>Ability to communicate clearly</li><li>Consistency and timeliness in attendance</li></ul>Work Environment/Physical DemandsThe work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job.&nbsp; Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.

357 Full Time Jobs in Washington